Questions tagged [salesforce-survey]

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How to pull survey questions from multiple survey records

The way Salesforce Survey Builder is defined, you can create questions in the Builder and they will be tied to a Survey Version, and then tied to a Survey record. If a user decides to create a new ...
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20 views

Create Survey for Test

I have a batch class that takes survey invitations and sends reminders for the ones without any responses after a certain number of days. Now, I am trying to write a test class for it. And while ...
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17 views

Customizing Salesforce Survey with Lightning Component

I would like to add a question type where customers rate the service by selecting a smile face. Can I customizing Salesforce Survey with Lightning Component which will render 5 different smile faces ...
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1answer
22 views

How can I make cloned SurveyInvitation link available for unauthenicated user?

When automated SurveyInvitation record is created from Survey Builder Send tab, it is possible to check "Don't require authentication" checkbox to make it possible for anonymous not-authenticated user ...
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13 views

Survey email not being sent

When I select Send Email on the Survey Builder no invitation is being sent. I tried sending it to my user (system admin) and it says "Your email has been sent". But nothing is received, also no new ...
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24 views

Issue whit the survey invitation email content, after clicked button;

i have an issue whit the survey invitation email content, after clicked button; When i click the button on the email it redirect to another page with this error, error The data you were trying to ...
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1answer
35 views

How to write a test to cover Survey Trigger?

This is possible to create a trigger on Survey object, but DML operation insert is forbidden on Survey object. How one can cover Survey Trigger with a test?
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1answer
15 views

How do I add custom fields to Survey and SurveyInvitation?

I can't find a way to add custom field to Survey and SurveyInvitation. Where I can add custom fields to those objects?
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55 views

Field on object not accessible in Report Builder

We recently started using Salesforce's Survey tool and are having trouble reporting on it. When I look at a SurveyInvitation in Lightning, one of the fields I can see is "Participant", and I can ...
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34 views

Salesforce Survey translation

I use the salesforce survey tool to create the first survey, I want to translate this survey into multiple languages. I have enabled translation and add languages (e.g. German and Italian) to ...
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1answer
75 views

Where can I find the Survey email templates?

According to this from the docs, we can customize the survey invitation emails. But I can't find the template anywhere in Setup to customize them. Where can I find them?
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27 views

Is it possible to change the name of a Survey?

I created a survey with a nonspecific name, thinking I might be able to change it later. But now I find that I can only change the names of versions of the survey. Is there any way to change the ...
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1answer
78 views

Button Translation on Salesforce Survey

As you can see in the image there is no translation for the button in the Survey. As the button is not available in the Languages tab to be translated, does anybody know how to translate this ...
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187 views

SurveyInvitation object: how to use survey invitation in Journey Builder?

We are trying to use Salesforce Surveys within a Journey builder. We enabled and created a survey through salesforce survey, but we don't get how such survey should be sent via journey builder. We ...
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29 views

Encountering an error Error: invalid cross reference id when attempting to save a Survey

I am encountering an error error Error: invalid cross reference id when attempting to save a Salesforce Survey version that was created by another user. I must save it before I can Activate it. Does ...
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20 views

How can i publish my Lighning survey

Hello friends firstly you know in salesforce you should create Surveys this is so simple way this is good yes but i cant publishing "Participants Outside Your Company" This image system gave link to ...
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1answer
2k views

Adding Survey to Community

I have a community for surveys. I made its home page public and set the community itself to be accessible to the public. I verified that the homepage is accessible to the public. I set the survey ...
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1answer
307 views

How to add mapping to fields in Salesforce surveys

If anyone knows: if we can add the Object field values on Salesforce native survey page as outputfield(not editable just for display values) Also what are the limitations of using salesforce surveys ...
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1answer
327 views

Error when trying to Send Salesforce Survey: We couldn't find the record you're trying to access

I am trying to send a Salesforce Survey, but when I get to step 2 of the Send Email wizard, I get this error: We couldn't find the record you're trying to access. It may have been deleted by ...