Questions tagged [community]

Salesforce offers its customers the option to purchase special licenses that allows an Organization's employees, customers, partners and non-SalesforceCRM licensed Users access to a limited subset of standard Salesforce Objects and Content, plus custom objects via a secure "portal" called a community which can have many features. Many of those features are license dependent as is access and sharing of records. Communities are highly customizable.

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Unable to select the address for inbound new guest appointment flow

I'm facing some issues to allow the guest user to create an appointment in Experience Cloud. To clarify: I went through the documentation of enabling the flow to a guest user (https://help.salesforce....
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display data from Lookup field LWC

Hi everybody I am doing a form with LWC that show some fields from one object and some fields from other object. For example: *First Object: EntregableCurso_c: (fields): Name: Practica6 Type: practica ...
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Add files in flows

I am trying to add txt (or other files with other extensions) in File Upload component in the flow. I need to add a few files and I set {!$GlobalConstant.True} I am trying to set extensions (.txt, ....
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Expose List View to One Community But Not Another

We have two Communities in one org. Both are fairly vanilla and contain List Views of Cases. Each Community's users are on a Profile specifically for that Community. For example, we have a List View ...
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Quick action on Community

Currently we decided instead of duplicatin fields from another object to use quick action with lookup field. For all users its working fine, but when we want it in community, it's no appearing at all :...
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Error while Send Mail from the Case (For particular record)

I'm trying to send email using the Send Email quick action button. Once i clicked that button that will redirects to the below screen. But only for two users not able to send email to one particular ...
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Opportunity Access issue in Aura component after Summer'22 release

After summer'22 release, our community homepage is not rendering properly. After looking into the issue, we feel that it is related to Opportunity object access for "Customer Community Login"...
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How to connect 2 checkbox values in screen flow?

I have 2 checkboxes on a screen flow and I want it to be connected. Like for example: Given the following checkboxes: Checkbox 1 Checkbox 2 When I tick checkbox 1, the checkbox 2 should also be ticked....
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Error "Picklist value is not supported" when deploying Path

When deploying a Path based on the Stage picklist for the Opportunity object I got this error: Picklist value is not supported
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Experience Cloud Audience Conditions

We have two audiences, Gold|Plat and Group 1. Those two audiences are used as conditions for other two Gold|Plat Group 1 and Not Gold|Plat Group 1. Obviously, to be member of Gold|Plat Group 1 you ...
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Event Object Does not Show a Lookup Field even though the field is in the page layout

I created a custom object and created a lookup field on Activity(Event) object to the custom object. I added the lookup field to the Event object page layout, but it is not showing up. Weirdly, the ...
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Is it possible to achieve this in lightning data table in LWC

Here in this image, let's take example of account and contact. Account name will be in first column ie; Course name. Then Patient Column onwards it will be depends on the how many contacts are belongs ...
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With customer community license, share record with 2 contacts

On case, I have 2 lookup fields on case: Contact and Case_Contact__c The contact will always be the person who is creating case. The case contact can be any contact selected by customer. Once a case ...
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Different action override in Community OR by Profile

I want to have a standard 'New' action in my internal Lightning Experience, but in my community I want to override this with a Lightning Component. Unfortunately I can't seem to find how to assign ...
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Redirect User to Custom URL after logging into Community

I want to override default landing page of my site to custom URL. I tried following: But its no working. Any idea how to override default landing site page with custom URL ? I want to override this ...
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lwc to aura redirect not working on community [duplicate]

I want to redirect to a custom aura component after selecting a row on a datatable. The datatable is part of a lightning web component that is used on a community page. But the navigation doesn't work ...
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Disable chatter email notifications for community users

I have couple of communities - ComA & ComB (lets say). We have a tab in both the communities which allow the users to message each other. Now the scenario is that when ComA users message ComB ...
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How to obtain updated static resource referenced by LWC in Communities/Experience page?

After updating a static resource and importing it using import nameOfResource from "@salesforce/resourceUrl/nameOfResource";, only the FIRST version is what is obtained and not any ...
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How to restrict Labels under Additional branding? Please help

When I am removing the Customized Label then it is displaying Default label. But I don't want both of them. How can I achieve this? Please suggest.
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Standard theme for community: "Customer service" not available in sandbox

I want to deploy all the development work done in my developer sandbox on "Customer service" theme. "Customer service" theme was available ootb in developer sandbox. Now I want to ...
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How to attach existing contact or person account in portal user?

I am trying to attach an existing person account with a community user but every time I create a user it automatically creates a new person account and attaches with itself. here I use two approaches ...
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Experience/community cloud - read only detail page [closed]

Need to make a record detail page as read only for experience cloud users 'detail/:recordId' Any suggestions?
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Suppress/Modify Lookup Placeholder in Standard Contact Support Form

We are using the standard Contact Support Form on our Community. In it, we have a Lookup to an object called Teradata Event. This results in the form element's placeholder element to show the name of ...
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Communities not available in developer org

The option to enable communities is not available in the developer edition org that I signed up for. Is this because it was not created from a licensed production environment?
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Provide Access to Case created from community

License we have: Customer Community High Volume I have OWD as private for case, contact on external sharing. On creating case, I am changing the owner to queue via assignment rule. We have custom aura ...
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Salersforce community theme: List-style CSS not working

I am trying to implenent custom CSS into Salesforce communities. However, I've encountered an issue where list-style: none is not working, causing bullets to appear on a navbar. This does not happen ...
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Email not getting send when SaveAsActivity is true -- "Customer Community" License User

We recently brought "Customer Community" License User. We are creating a case from custom component. Once the case get created, I want to send an email to Contact from apex trigger. I got an ...
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"Don't require authentication" open is disabled while sending Survey through email invitation

I have created a Survey. I have been trying to share the Survey without Authentication to external network. I can do it by using "Get Invitation" link. However when I try to do the same ...
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How to track the browsing history of the visitor for my community site? Please help

I need to see whatever the visitor clicked or done over my community site. So , I researched and found out that it can be done via cookies, but not sure how to implement it. Can anyone please help or ...
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Case Feed Layout Issue -- Community and Standard lightning

Created a custom case quick action having screen flow. Case feed tracking is on Added button on layout section The button is visible on chatter publisher rather than on compact layout ---- (ISSUE I ...
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Link in Experience cloud to navigate to another page errors out

I'm using a Customer Account Portal template for my Experience Cloud and I am having issues trying to add a link in the HTML Editor from the Home page to another page, Request Access. Request Access ...
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LWR and flows - they don't go together right?

Just looking at this Experience Cloud documentation for the first time LWR - Differences in Behavior and it looks appealing where you want to build all of the UI yourself to have fine grained control, ...
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Unable to package a digital experience site : In field: PicassoSite - no SiteDotCom named XX found, In field: Network - no Network named XX found

I am trying to create an unlocked package containing a digital experience site but without success, the latest issue that I spent hours trying to solve is that I get the following output : In field: ...
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userConsent Cookie - isCategoryAllowedForCurrentConsent always returns true after reload

We are setting up a LWR unauth website, in fact it would be our corporate website. Therefore we would like to use the new userConsentCookie Module. I checked the documentation and ran into two ...
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Community Builder: Hide/Replace navigation bar in Partner Central template

I am using the Partner Central template in lightning community and want to customize the navigation bar such that it displays a different set of items based on the user. The criteria however, is a ...
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Knowledge Article Basic Scenario to implement suggestions needed

I am new to Knowledge management in salesforce and want to implement basic functionality in KM. I have 2 picklist fields on Case 1) Category and 2) Type. Both are dependent picklist. Both have more ...
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Allow Audience visibility to be set with (Custom) Permission Sets

This was discussed in this idea But when I try to implement it I dont see my custom permission sets in the list, following are screenshot. Typing only nothing is shown Although I have permission sets ...
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Experience Cloud Announcement Section for guest user

As per salesforce documentation : https://help.salesforce.com/s/articleView?id=sf.rss_announcement.htm&type=5 We can add an announcement section to the community page, but that would be specific ...
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How to open the Chatbot on Communities if I click a a link on Community page?

Without actually clicking on chatbot , I want to open the chatbot which generally present on the right side at the bottom over the community portals in salesforce. Please let me know how can I ...
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Cross Origin Read blocking cross orgin response while running script in community

We have external system which is providing us chat capability. I am trying to load that script within Salesforce community by running the script in Developer > Head Markup setting by pasting below ...
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Issue with Case Create Form & Case Deflection (Knowledge Articles) in Digital Experience Builder

So having an issue with finalizing in production instance. This is screenshot of the "create a case" lightning component on the left and on the right the "case deflection" ...
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How to create different layout for Community Sites depending on the user device

I'm building a Salesforce Community site (Experience Cloud) using the template Build your own(Aura) and/or Build your own(LWR) I've created my layouts using flexible layout, but my question is: Can I ...
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Deploying Experience site fails due to 'The value for urlPathPrefix in ExperienceBundle isn't valid. Check the value and try again.' with VS Code

when trying to deploy experience site with vs code via azure DevOps I'm receiving the following error message: The value for urlPathPrefix in ExperienceBundle isn't valid. Check the value and try ...
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Ability to Bulk Update List views sharing settings?

We are installing a new Community now, and like many others, we find that all list views are set to: All Users But we want to hide them all from External users. There is an idea on that: https://ideas....
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Problem with migration of Community

I try to migrate Community between 2 dev org. I got error Your site needs a route with route type top-articles. Update your file and try again. I prepared everything according to this manual : https:...
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Case Owner Name null in case of queue

How to remove Case Owner Name as null null when assigning the case to a queue for salesforce communities? The Case Owner is getting properly populated in case of Owner being a User.
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Salesforce SSO is causing login issues to partner portal users

We've implemented SSO in our org and we also disabled the login using login.salesforce.com because of which partner portal users are not able to login to the portal but when we allow people to login ...
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Price is showing Unavailable in B2B commerce in System admin profile

In Salesforce Commerce B2B after adding the price on product ,price is showing Unavailable in System admin profile but it is showing price in other profile user
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NotAllowedError : The request is not allowed by the user agent or the platform in the current context

Hello, I develop a LWC in a comunity which calls a VF page inside an iFramce to read a QR code (not directly in the LWC because of the DOM). This is the JS library I use to scan the QR code: https://...
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Library to read a QR Code in a Salesforce community from a web browser on mobile phone

I develop a LWC which scans a QR code from a Salesforce a community by using a web browser on a mobile phone. I searched on the internet and the Salesforce library BarcodeScanner doesn't work because ...
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