Can we initiate a process in one org (org1), collect the data in a different org (Org2), and then pass the data from org2 to Org 1 ?

Background. Installed a paid third party tool to send survey in org1 (Sales Cloud). Instead of installing the same tool in org2 (Service Cloud), I want to share the tool between 2 orgs.


  1. In org 2, from a lead record, Initiate the Survey by clickking 'Send Survey' button
  2. Get the response for the survey in the Survey_Object__c in Org 1
  3. Pass the responses for the survey back to Org2, and relate to the record from where the Survey was initiated.

1 Answer 1


Yes, you can obviously do it. If you want to be quick and dirty about it you can create 2 Sites with public Rest API and pass through those or you can create Authentification Providers with Named credentials, or create Connected Apps

  • Thankyou ! can you point me to reference documents or blogs to be able to understand the process. Jan 29, 2021 at 18:15
  • sure, developer.salesforce.com/blogs/developer-relations/2012/02/… - public Rest Site sfdcstop.com/2020/04/… - secure version
    – ytiq
    Jan 29, 2021 at 18:39
  • As i think of this, I am wondering if a third party tool would allow the usage in a way i intend to. i.e Installing a third party paid app (and its managed packages) in one org and accessing or using this app from another org. Jan 29, 2021 at 18:50
  • I was thinking so) You can do it, but you'll obviously encounter issues. On the second org, you don't have access to their SObjects (i.e. namespace__Survey__c), so you'll need to work with JSON or represent data in your own SObject.
    – ytiq
    Jan 29, 2021 at 18:53
  • 1
    if you actually want to replicate the experience of the Managed Package from another org it might be tricky. I think Canvas apps can be used to embed one org into another. One thing is moving data and another is showing UI from one org to another.
    – ytiq
    Jan 29, 2021 at 19:00

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.