Questions tagged [email-template]
Salesforce email templates come in a variety of shapes and sizes, ranging from Text to Visualforce. These email templates can be used through Salesforce through approval processes, workflows, etc to send email to users.
938
questions
0
votes
0answers
10 views
How to send an email on custom button click? [JavaScript not working]
I am trying to send an email (from Classic Email Template) on button click with validation and field update. But when I click the button, it does nothing.
Can you please help me what's wrong?
{!...
0
votes
1answer
21 views
Template marketing cloud : I would like to unlock full html, so that i can personnalize my template with class and tables
I used a marketing cloud template and I want to custom it with extra html (to make it renders well on a specific email client). The thing is that when i click on code view > toggle 'show full html'> ...
0
votes
0answers
13 views
Merge value is not showing up in email send out
I have set up email template using several merge fields, but only fields from {!Account} that are shown in the email body. the email as follow
Hello {!Contract.OwnerFullName},
We would like to ...
0
votes
0answers
11 views
Pass Multiple Id's from Apex class/Vf page to visualforce email template
As we know that we can pass id from visualforce email template to controller but what I need is totally different .
I am getting 2-3 id's into vf page by selecting checkbox's which I want to pass to ...
0
votes
1answer
12 views
how to retrieve the previous email template?
I recently changed the email template however i want to see my previous email template. Can anyone suggest on this how we can retrieve the previous email template?
0
votes
0answers
25 views
Marketing Cloud _click LookupOrderedRows in AMPScript
I have a anchor href link on my Email.
I am tracking the click activity on the link.
When the link is clicked, is there a way to lookup the _click database using AMPScript LookUpOrderedRows or ...
0
votes
1answer
31 views
Need a way to change email address link depending on sender profile marketing cloud
I have an email link icon in the footer of my email template. I want to be able to change the link of the email address in the footer dynamically depending on the 'from email' of the sender profile in ...
0
votes
1answer
22 views
Ampscript Block If/Then With Null Value
So I have the following Ampscript block at the header of my email:
%%[
Var @current_term_end_date, @rows
if Rowcount(@rows)>0 then
Set @row = Row(@rows, 1)
Set @current_term_end_date = ...
0
votes
0answers
18 views
Email information of Child Object while creating Parent object Record
We have two Custom Object having MD relationship
Query (Parent)
Questions (Child)
Now, we have created a record for Query (Parent) and added multiple questions in Questions Object(child).
We have ...
1
vote
2answers
30 views
Can't get the value of “relatedto” when sending email through customer portal
I have visualforce email templates for reset password & welcome email for community users. But relatedto fields are not displaying in the email template. Is it a salesforce issue?
<messaging:...
1
vote
0answers
10 views
Custom object doesn't appear in “Related Entity Type” dropdown for Lightning Email Template
When I go to create a Lightning Email Template, a custom object I recently created doesn't appear alongside other custom objects in the list of objects available for merge field filtering.
What do I ...
0
votes
0answers
12 views
Creating a dynamic email template
I have a batch which I use to send emails to contacts.
Every contact should have a different template - So I Created a body and subject in my apex class which every contact will have his unique body- ...
2
votes
0answers
28 views
Looking for the most responsive and reliable basic template in the Marketing Cloud
I started using SFMC's "Basic" templates as well as some "Themed" templates for one of our customers. But as we started sending emails, even though we had tested the emails on a few platforms, it ...
0
votes
0answers
13 views
How to access ContentDocument to be used as attachment in visualforce email template
How to access ContentDocument to be used as attachment in visualforce email template
<messaging:attachment filename="{!relatedTo.ContentDocument.Title}" renderAs="{!relatedTo.ContentDocument....
0
votes
1answer
21 views
Can someone clear up datetime time zone behavior in visualforce email template?
Between the UI on direct records automatically adjusting to my time zone and not knowing default behavior in visualforce pages, I'm having trouble wrapping my head around what the user experience ...
0
votes
0answers
11 views
Send Email Along With Data Which Will Come As In Tabular Format
I have a requirement where i need to send the data in email body with tabular format. I used to fetch data using batch class and then written a method which used to create body of html email template. ...
0
votes
1answer
23 views
I am not able to use variable tag in template Based email in marketing cloud
In journey builder ,I am creating a journey to send emails to the list of records in a data extension. I have selected the Email Then clicked Preview and test. By clicking the code view , I have ...
1
vote
1answer
31 views
Marketing Cloud SOAP API - Derive Email Template from SendEvent
I'm currently using the Marketing Cloud SOAP API to get metrics about emails I send out. This works fine, I am able to get single instances of every event, but
I am struggling with relating the send ...
0
votes
1answer
22 views
Is it possible to add custom email template with System.resetpassword() [closed]
I have to send a custom email template with System.resetpassword() method. Is it possible?
0
votes
1answer
27 views
Does the BEGINS formula work in an HTML Email template?
I have an email template in which I need to display a person's role, but I need to determine whether the role starts with a vowel (eg Accountant) so that I can correctly display 'a' or 'an' before it ...
0
votes
1answer
21 views
Rendering Image using data in my Data Extension
I have a Data Extension in which I have the path a different path for each image in the row. I am trying to pull this data in my email using an image block. How can I do it?
Should I be using image ...
1
vote
1answer
35 views
How to get the attachments in apex which we have set in visualforce email template using <messaging:attachment>
below is the code snippet of the visualoforce email template.
<messaging:emailTemplate>
<messaging:attachment renderAs="PDF" filename="yourCases.pdf">
<html>
<body&...
0
votes
2answers
58 views
ampscript Question
I'm very new to ampscript and am having an issue with a snippet of ampscript showing as blank. This is what I currently have:
SNIPPET 1:
%%[ set @firstName = Lookup('master','first_name','email',...
0
votes
1answer
11 views
Is that possible to change Custom (without using Letterhead) to a HTML (using Letterhead) in a particular email template?
I need to update an email template which is initially created as a Custom (without using Letterhead) email template to a HTML (using Letterhead) email template. The reason for this modification is , I ...
0
votes
1answer
22 views
How to include custom links in html template with letterhead
Currently, I'm working on CSAT survey's for the customer with a link.
So, right now I am able to include anchor tag in HTML template without letterhead.
This is the link
<a href="{!$Label....
0
votes
1answer
39 views
How to record customer preference from SFMC email template
I need your valuable advice to confirm about one of my problem. We have a use case where have to send a SFMC email which have a URL about some event. We would like to give the preference to customer ...
0
votes
2answers
63 views
AMPHTML In Marketing Cloud
Google announced the ability to create interactive emails using an HTML framework known as AMPHTML (not to be confused with AMPscript). Here is some documentation if anyone is interested in learning ...
-1
votes
2answers
29 views
Problem with the switch conditional statement in the email template?
{CASE(Account.AccountSource, "ABC-Website", "Diese haben wir über unsere Website erlangt","Sportsponsoring" "Diese haben wir über ein soziales Netzwerk erlangt" "")}
I don't understand what's wrong ...
0
votes
2answers
52 views
Error: Invalid field 'size' for SObject 'OpportunityLineItem'
I would like to check the size of the OpportunityLineItem related list in a Visualforce Email Template like below, where relatedTo is an Opportunity
<apex:outputPanel rendered="{!relatedTo....
0
votes
1answer
15 views
Email Template not printing the picklist value
{! IF( ISPICKVAL(
Opportunity.Transaction_Type__c,'IP - Tensilica'), Opportunity.Billing_Plan__c , 'Else Test')}
-Here 'Opportunity.Billing_Plan__c' is a Pick list value, An Email Template is not ...
0
votes
1answer
23 views
Use 'ContactEmail' field of case in email template
I need to access value of contact email in email template using case object.'ContactEmail' is a standard case field is alredy availble, I am not able to see this field in case merge fileds.
Even if I ...
0
votes
0answers
20 views
TEXT Email Template for Line Break? [duplicate]
! IF( ISPICKVAL( Opportunity.Transaction_Type__c,'IP - Tensilica'),
'TCV (USD) (<= $250K for FastTrack): $' & TEXT(Opportunity.TCV__c) & '
**\r\n**Term (months) (<=12 for FastTrack): ' &...
1
vote
1answer
94 views
Using Custom Metadata Type in Email Template
I am wondering to know if it is possible to use a Custom Metadata Type inside an Email Template.
I'm moving from Custom Setting to Custom Metadata Type and this feature could be great.
Regarding the ...
1
vote
1answer
57 views
Custom Font not working In Custom HTML email template
I have created static resource and included ttf file for gotham font, when I used below code in visualforce page it is rendering as expected. but when same I included in custom html email template it ...
0
votes
1answer
52 views
Variable not defined on Data Extension but able to print it in content
For parsing variables for the respective values on the email content html blocks, I usually have 2 kinds of variables.
The first case. The variable is defined on the sendable Data Extension.
The ...
0
votes
0answers
16 views
If condition in HTML email template not working. Weird
I have a HTML email template with IF loop which is not working.
{!IF(NOT(ISNULL(pba__Closing__c.Buildings_survey_booked_To__c)),' to '+pba__Closing__c.Buildings_survey_booked_To__c,' ')}
There is ...
0
votes
1answer
44 views
DocumentAttachmentMap Query for Attached File
I can attach a file to a Lightning emailTemplate using one of the emailTemplate editors in Salesforce but I have not been able to find the attachment record that makes this relationship possible.
If,...
0
votes
1answer
60 views
Salesforce Marketing Cloud email template layout breaks when viewed in Outlook.com and Office 365
Usually I make emails handcoded, but one of my clients have started to use Salesforce Marketing Cloud, Email Studio. So I make templates intended for that system. But the layout breaks when viewed in ...
0
votes
0answers
11 views
HTML content is not allowing in HTML Email Templates with Letter head
I have the following code and its not allowing to create the email templete with the HTML body i gave
String bdy = ' <table border="30px" cellpadding="0" cellspacing="0" id="topTable" style="...
0
votes
1answer
17 views
Lightning email template with logo
I am trying to figure out how to add a logo to a Lightning template so that it will span the width of the email. In Classic, I would create a letterhead & add an image of 550 width. Can someone ...
0
votes
0answers
41 views
Use a Custom Email Template for the Verification Method for Self-Reg Community User
I would know if we can use a Custom Email Template for the Verification Method (Email) when a new Community User is using the Self-Reg Page.
Right now a standard email is sent including the Community ...
0
votes
0answers
14 views
Merge fields not getting substituted for actual values in Lightning email template
I have created one email template and I am using merge fields in this email template. Mail is getting sent with the correct template subject and body. However, merge fields are not getting substituted ...
0
votes
0answers
29 views
PDF Generation: Classic Email Template Content is counted in Salesforce Apex Code Limit?
We need to send PDF based on salesforce record. For this we have used Classic Email Template and Messaging.Singleemailmessage class to send PDF as attachment. We have used custom template for ...
1
vote
1answer
80 views
How to get Community Url in a Visualforce email template
Background
I would like to display the Community Url within a visualforce email template.
Standard templates use:
{!Community_Url}
But I cannot find an equivalent field for visualforce email ...
2
votes
0answers
25 views
Yes/Maybe/No buttons not appearing for ICS calendar visualforce email attachment
Background
I am using <messaging:attachment to generate a .ics calendar invite as an attachment as part of a visualforce email template.
<messaging:attachment filename="invite.ics" renderAs="...
0
votes
1answer
47 views
Email merge field is empty when email is being sent from Community
I have Reset Password email template with merge fields. When I test it from the org (clicking Send Test and Verify Merge Fields) the fields are populated. It works fine.
But, when the community ...
3
votes
1answer
123 views
How to Upload Lightning, not Classic, EmailTemplates
I need to convert 200 classic emailtemplates to lightning templates and I've encountered an obstacle. When I insert templates with lightning markup using SOQL and identical field values to an existing ...
1
vote
1answer
35 views
Can I send an email without sharing?
I'm trying to send some emails using the Messaging API. I'm constructing instances of Messaging.SingleEmailMessage, setting the values of whatId, whoId, and templateId, and then sending through ...
0
votes
0answers
17 views
Richtext Field contains GIF image
I have richtext field(crich__c) that contains gif image in salesforce. When created an email template and merge my richtextfield it doesnt show.
0
votes
0answers
7 views
Limit certain cells from editing in Free Form Components
I have set up a HTML E-Mail Template with a set of components all done with HTML as Free Forms so editors can change the contents.
However I have an issues I am not sure how to solve:
I have a ...
