Skip to main content
Planned maintenance impacting Stack Overflow and all Stack Exchange sites is scheduled for Monday, September 16, 2024, 5:00 PM-10:00 PM EDT (Monday, September 16, 21:00 UTC- Tuesday, September 17, 2:00 UTC). The email/password authentication method will be unavailable for logging in and registering. Read more here

Questions tagged [email-template]

Salesforce email templates come in a variety of shapes and sizes, ranging from Text to Visualforce. These email templates can be used through Salesforce through approval processes, workflows, etc to send email to users.

Filter by
Sorted by
Tagged with
-1 votes
1 answer
29 views

Want to send mail to lead custom field

Hi i want to send mail to lead custom field. I am using email template to send the mail. And also i am using settargetobjectId as lead id. Now while creating lead i dont want to add the mail in the ...
Harshit's user avatar
0 votes
1 answer
46 views

Email Template Body is null

I am trying to query the custom html template and use it in apex. But the body is coming as blank. Any reason why the Body is returning null. EmailTemplate et = [SELECT Id, Name, Subject, Body FROM ...
indrasen neelam's user avatar
1 vote
1 answer
41 views

How to retrieve all the Public Email Templates where FolderName is 'Public Email Templates'

I have tried using the following query : SELECT Id, Name, Subject, Folder.Name FROM EmailTemplate WHERE Folder.Name = 'Public Email Templates' But it doesn't works. one can query an email template ...
Rishabh Verma's user avatar
0 votes
1 answer
32 views

Help with aura component that works in standard org but not works in partner portal

I have this custom component that displays a Visualforce page and email templates. In the org it works as it should, but in the partner portal it doesn't give me the same result. It already exists a ...
Cauan Vital's user avatar
1 vote
1 answer
76 views

How to resize the image size in salesforce flow text template?

I have created a text template in Salesforce flow and tried to add an image in it to send emails I have added an image and the code generated for it is below, When I try to see it in the rich text ...
shreyas's user avatar
0 votes
1 answer
49 views

How do I use a Custom Setting in a Lightning Email Template?

I would like to use a Custom Setting (or Custom Metadata) as a merge field in my Lightning Email Template, but am getting errors with the suggestions I found using Custom Settings when googling. I ...
Irene's user avatar
  • 1,861
0 votes
0 answers
19 views

Survey and SurveyQuestion, plus Email Template, plus Flow - can it work?

We wanted to modify one of the Surveys standard Email Templates. We modified Embed a Question. The template looks great. When I create a flow to use this Template, it can't function because it ...
Grace's user avatar
  • 11
0 votes
1 answer
25 views

Error while sending email via lightning emaill template through apex

// Now to check contact counts For(Account acc : accountsMap.values()){ Integer actualContactCount = acc.Contacts.size(); Integer expectedContactCount = Integer.valueOf(acc....
Kshitiz Shrivastava's user avatar
0 votes
1 answer
29 views

have email template which include detail link of my object.when i am getting email its not coming as hyperlink.instead its getting as plain text

classic email template - <p>Hi {!Receiving_User.Name},</p> <p>You have been tagged in a chat for claim - {!WOD_2__Claim__c.Name}.</p> <p><a href=&...
Kamlesh Gawali's user avatar
-1 votes
1 answer
37 views

Unable to send Email

Unable to send email using below code: Getting error: Error in sendEmailUsingTemplate: SendEmail failed. First exception on row 0; first error: UNKNOWN_EXCEPTION, We don't recognize the field prefix ...
Aman Bhatia's user avatar
0 votes
1 answer
25 views

Send email in AfterUpdate of new record using the new record for merge fields

We have a record for which an email needs to be sent, but the sendEmail process is happening in the AfterUpdate of the triggerhandler. The email template being used is a VF component/HTML one with a ...
Irene's user avatar
  • 1,861
0 votes
0 answers
68 views

How to Preserve Formatting in Long Text Field Input for Screen Flows

I have a screen flow that takes in input through a long text field and then inputs it into a text template used for an email. The formatting from the long text field is not preserved for some reason ...
Ethantium's user avatar
0 votes
1 answer
22 views

Cannot create a package version with Flexipage of type EmailTemplatePage

While creating a 2GP package version via the salesforce CLI, I am receiving the following error: You don't have the right to create Lightning pages of type EmailTemplatePage. I made sure that my User ...
Patrick Speranza's user avatar
1 vote
0 answers
68 views

How to pass parameter from Lightning flow to Lightning Email Template to LWC

I have a requirement to display a list of records in email. Records are constructed from 3 objects. Since it's not possible to use a list in the Lightning template I decided to use LWC in the ...
Rachit's user avatar
  • 187
-1 votes
1 answer
62 views

Add attachment to email template

Is there a way to add a pdf attachment to a classic email template without using visualforce coding? Thanks
Amal Dev's user avatar
0 votes
0 answers
49 views

Validate Lightning Email template before sending

I have a situation where some email templates contain both: Merge fields from Contact object Placeholders for the sales agent to input before sending (contextual values) Is there any scope where I ...
redd77's user avatar
  • 111
-1 votes
1 answer
36 views

Bulk upload of email templates

How to upload 100+ email templates doc file to sandbox classic email template folder?
Amal Dev's user avatar
0 votes
1 answer
41 views

Visualforce component not triggering getters

I have a task to create a email template which uses a visualforce component with some tables of data on Leads. The email did not show the tables properly so I put the VF component on a VF page to ...
Răzvan Busuioc's user avatar
0 votes
1 answer
56 views

Hiding HTML table of code within Ampscript IF-ELSE Statement - Reduce file size?

I am working on an email template with a large number of modules. If I add these modules within the AmpScript IF-ELSE statement - for eg: Display module 1 table of code within in the If statement and ...
user1373287's user avatar
0 votes
0 answers
34 views

Are emails rendered differently when testing email templates vs actually using them?

I have an email template being sent to an email-to-ticket feature of a different system. I can assign the owner of that ticket in that system by including certain text in the body of the email - !!...
Jerry Woods's user avatar
1 vote
0 answers
61 views

How to get header and footer images in visualforce email templates

I need to add header and footer images to my visualforce email template. I tried uploading from static resource which doesn't work. I don't have the Documents option in my org. Is there any way I can ...
Rachel's user avatar
  • 31
0 votes
1 answer
49 views

IF statement in HTML Template Giving blank output

Here is the formula I am trying I get the result in the formula field but it turn blank when I am using it in Email template {!IF(Client_Life_Event__c.Legal_Business_Name__c, Client_Life_Event__c....
SFDC_learner's user avatar
1 vote
0 answers
36 views

Issue while iterating related child records of a Case Object in Visualforce Email Template for Portal users

Requirement - To show the table consists of the child records in Visualforce Email Template for portal users Design - We have two Objects having Master-Detail Relationship. First Object - Parent__c (...
Push Tech's user avatar
1 vote
0 answers
154 views

Why is ApprovalRequest.Comments appearing as blank for an email template upon initial submission?

I have a standard email template on an opportunity object with {!ApprovalRequest.Comments} as a field I want filled out on the email template. This is sent on the initial approval request. The field ...
SlayerSevak's user avatar
0 votes
0 answers
144 views

lightning email template is not showing the merge value of opportunity fields

Lightning email template is not showing the merge value of the opportunity fields I have created the lightning email template for sending email, the template Id I'm trying to use in my flow to trigger ...
Divya 's user avatar
  • 19
1 vote
1 answer
276 views

Email Template Folder not found error while creating 2GP package version

I am trying to create 2GP managed package via Salesforce CLI using sfdx commands however when I run sfdx force:package:version:create command I get the following errors related to the email template ...
Hasan Tokul's user avatar
0 votes
1 answer
235 views

System.EmailException: SendEmail failed. We don't recognize the field prefix Contract

I am getting the error when i execute the sendEmailContractDetailsToOwner() method from ContractsService class. My email template has couple of merge fields such {{{Contract.ContractNumber}}} Domain ...
selman's user avatar
  • 25
0 votes
0 answers
130 views

Pass Map from Batch Apex to VisualForce email template and iterate on it

I have a Batch Job called ContractExpirationNotificationJob and it identifies expiring contracts and sends the owners a list of expiring contract records by email. Currently, I am using a method ...
selman's user avatar
  • 25
0 votes
0 answers
31 views

BounceReason field update in the Salesforce on IER object

I want to update the BounceReason field from Marketing Cloud to Salesforce Sales Cloud on Individual Email Result object. Is it possible in anyway to update the Bounce_Reason_C field on the Individual ...
Adam Coder's user avatar
0 votes
0 answers
332 views

Error occured in Recipient ID in flow when trying to use the template id to send email via flow

An Error Occurred with Your "test flow" Flow You’ve received this email because an error occurred while your "test flow nvaga" flow was running. Error element ...
Divya 's user avatar
  • 19
0 votes
1 answer
53 views

Display contents of a Content Note on a Classic Task Email Template using Task WhoId (relatedTo)

I am trying to display the values of the Content Note object's content field that is related to a lead record and I want to display those values on a task email. Thanks. We use AWS Python Lambda ...
Anthony Williams's user avatar
0 votes
1 answer
34 views

Can I capture the Flow or workflow process id or name in an email alert?

I use the same email template for more than one alert or process. Is it possible to capture the id or name of the triggering Flow, workflow rule, or process definition in the email message? This would ...
jaw999's user avatar
  • 1,317
0 votes
0 answers
104 views

Formula in Classic Email Template ISBLANK

I am trying to return custom text when a field is blank in my record using a classic email template. I am pulling my hair out. I have searched high and low with no luck. I am using this formula in the ...
Alex Silver's user avatar
0 votes
1 answer
38 views

Dynamically adding multiple log file URLs inside a classic email template for a Salesforce Object in Salesforce

We have to have multiple URLs from a log file inserted dynamically into the following Web Intelligence classic email template for the Task object. For example here is the mockup for the email ...
Anthony Williams's user avatar
-1 votes
1 answer
460 views

Adding if conditional logic in Salesforce Lightning HTML email templates

need to add the case description in the lightning email template if the case origin is "Website". As it's currently not possible to use conditional statemements in email template in ...
user3620804's user avatar
0 votes
0 answers
53 views

Data is not showing in email from Synchronize DE via AMPScript

I have prepared an personalized email with AMPScript block in the email and now my some of my data attribute is not showing in the email. I am trying to get this data via lookup function of the ...
Adam Coder's user avatar
0 votes
0 answers
426 views

Flow Error message: Unable to process the email template...Argument cannot be null

Can anyone help with this Flow error message: Error Occurred: We were unable to process the email template. Error Message: core.email.template.TemplateRenderingException: Argument cannot be null. It ...
AwesomeAdmin8's user avatar
0 votes
0 answers
118 views

Salesforce CPQ - Quote Lines, Quote Line Groups, and MDQ - Visualforce Approval Email Template

Our team is looking to launch MDQ for our products in CPQ, however while this is handled seamlessly on the Quote Template end, I am struggling to make an Approval Email Template that will adequately ...
Chapin23's user avatar
0 votes
0 answers
47 views

Outlook button to update/delete a record in salesforce

The use case is - A subscriber (contact) is sent an email regarding a specific product to which he's subscribed to. At the end of the email is "Unsubscribe" button through which he can ...
Pooja's user avatar
  • 11
0 votes
0 answers
33 views

Send only a single email for multiple records with similar email address in salesforce marketing cloud [duplicate]

I have a data extension like below. Now when sending emails to the list it sends multiple emails to a single subscriber based on the record. As an example as - [email protected] is two times in the ...
Monowar Hossain's user avatar
0 votes
1 answer
51 views

LWC wont save after clearing out none required custom fields (lightningStatic__Email)

Hi I'm pretty new to the salesforce platform so any help would be appreciated. I am trying to create custom email template components, but when I clear out any data from a custom field it wont save ...
Dee's user avatar
  • 1
0 votes
0 answers
99 views

Email Template Content Block Area - Overwrite CSS

I am working on revamping email templates in Marketing Cloud for non-technical marketers to use. I am running into an issue/haven't found a solution for overwriting CSS in content areas that a user ...
Tazzy1234's user avatar
0 votes
0 answers
29 views

Flow to Look Up multple Account records, copy field from each record to clipboard

I am hoping to find a way that I can achieve the following: Users are composing an email to a client. They are providing information to the client about one or several Accounts which serve as resource ...
Max Winkler's user avatar
0 votes
2 answers
212 views

Can we pass email body in API payload for sending email in salesforce marketing cloud?

I am exploring Salesforce marketing cloud's email APIs but am unable to find any email send API that allows sending email body (HTML content) in the send API like Braze (braze api). Is there any ...
Syed Sajjad Hussain Shah's user avatar
0 votes
0 answers
72 views

Getting Error on Subscriber Preview with AMPScript Code in the email

I am getting an error on the subscriber preview section after testing the AMPScript with test DE records in Marketing Cloud. Below is my code: %%[ set @Phone = [Phone] set @Name = [First Name] ...
Adam Coder's user avatar
0 votes
0 answers
146 views

Using Content Block of type Layout in a custom HTML template for SFMC

I am working on an email template that uses content blocks. The content blocks are retrieve using some ampscript that loops through a JSON string of contentBlocksIDs. I also wanted to use content ...
Ahmed's user avatar
  • 11
-2 votes
1 answer
51 views

Getting Error on Fetching Data from two different DE into Email Template in SFMC

I am trying to get the data from two different Data extensions DE A has columns fname, Lname, Contact ID, Email, Phone, Account ID and DE B which is Salesforce object DE has Account ID, Owner ID, ...
Adam Coder's user avatar
0 votes
2 answers
2k views

Marketing Cloud - Send email via API

I am completely new to salesforce. I am developing an application that is supposed at some point to send emails through salesforce marketing cloud, using their APIs. I've found about triggers and ...
eeki's user avatar
  • 3
0 votes
1 answer
196 views

Preheader doesn't display when arriving in Inbox

I've set up a multiple communication journey which is sending around 10 emails. For 3 emails out of 10, the preheader is being displayed normally when I receive it in the inbox but for other emails, ...
Razvan Ivascu's user avatar
0 votes
1 answer
186 views

Updating Lightning EmailTemplates using REST api

I'm trying to replace links within email templates created by the lightning builder programmatically. I've managed to get the sobject ID of an email template using the REST api, but when I try to ...
uplifterTom's user avatar

1
2 3 4 5
26