Tagged Questions
Salesforce provides multiple forms of email, including email templates, mass email, email services, email alerts, and email sent via Apex.
1
vote
0answers
16 views
Batch Apex updating 300,000 records and returning errors in CSV and sending as Email
I have to update 300,000 records using Apex Batch. I also have to send an email to the user with the CSV file containing errors from update operation.Assuming all 300,000 records give failure, if I ...
0
votes
1answer
29 views
Salesforce send Email by Apex
I'm making by a requirement a code able to send an E-mail to an specific list of E-mails, due the fact that I must to include the attachments of the record I decided to use an apex class instead an e-...
1
vote
2answers
24 views
A/B Testing in Marketing Cloud - what does the “Remainder” get sent?
When doing A/B testing in Marketing Cloud, the options here are to send a certain percentage to Email A, a certain percentage to Email B, then the "Remainder". My question is "what exactly does the ...
0
votes
0answers
11 views
HTML email stopped tracking (“Not tracked”) [on hold]
Why would SF show a "Not tracked" tag (it also displays "A recipient opted out of email tracking or email tracking wasn't available when the email was sent." if you hover on it) next to HTML emails? ...
1
vote
1answer
24 views
Is there an easy way to export Journey Logic?
I am looking for a documentation about the latest journeys and decision splits that I need to share with a wider organization. Is there an easy way to export entry, exit and journey logic?
Hoping ...
1
vote
2answers
18 views
Marketing Cloud custom url expiration
Is it possible in Marketing Cloud to set custom expiration which applies only to one particular URL?
We include lots of different links in our emails, these have to stay valid as long as possible as ...
0
votes
0answers
8 views
Content Builder REST API - Retrieve Email and approvals
Does anyone know how to retrieve email and its approval status? I checked on marketing cloud documentation but couldn't find the property to do so.
I am trying to retrieve and filter for email that ...
0
votes
3answers
19 views
I have selected notify assignee checkbox. But I am not receiving any notification email
I have created one workflow rule on a custom object to change record owner to queue.I have selected notify assignee checkbox while assigning record to queue. But I am not receiving any notification ...
0
votes
0answers
12 views
send an email using SDK with language c#?
How can I send an email using Fuel SDK with language c sharp ? I could not find toaddress anywhere in SDK.
ETTriggeredSendDefinition eTTriggeredSendDefinition = new ETTriggeredSendDefinition();
...
0
votes
1answer
30 views
AmpScript - Show salutations if name field more than 3 character, omit salutation if 2 or less
Our data seems mostly correct, but there are some names that are either blank or are 2 random letters. We would like our email to start with "Dear _Salutation" but want that field to hide if the name ...
0
votes
1answer
13 views
Disable Reply Email Management feature
Does anybody know how to disable RMM feature without using "Direct forwards" in Sender profile, since we want to avoid this unknown string similar to reply-fef61176716307-85_HTML-30795567-7237684-1@...
-2
votes
0answers
14 views
Reverse Email Address Lookup and Email Validation [closed]
What is the best site or tool to do email address validation or a reverse lookup for the name attached to that email. I am working in a database for a company and they need to verify who their leads ...
0
votes
0answers
24 views
Converting Lists into Data Extensions
Currently, all of our subscribers are in Marketing Cloud lists and not data extensions, and our team doesn't have the bandwidth to convert all of our web forms to have the data go into data extensions....
1
vote
0answers
36 views
+50
Generating email in Marketing cloud but sending it out to another system, not the recipient
We are using Salesforce and Marketing cloud to process data, create a campaign, populate a template and send emails. Pretty much as you'd expect.
Separately, we have an internal system that is ...
0
votes
0answers
27 views
User cannot receive any emails from the communications where he is subscribed
The user came to us asking why he cannot receive any emails from the communications where subscribed. May I ask if do you have any ideas where to check or what to do? When I check his communication ...
0
votes
2answers
17 views
What happens when I delete the Task related to an EmailMessage?
We're looking for ways to get rid of some data in several orgs. One potential target would be the Task records that get created along with every EmailMessage. (I.e. the Tasks of which the Id is stored ...
-2
votes
0answers
13 views
Send Email Using Gmail Account [closed]
How to send email using google api authentication in saelsforce without use of single email functionality and how to get google authentication token.
Please help me.
0
votes
1answer
31 views
Creating master data view with multiple data views
I am trying to create one master data extension for multiple different event types like clicks, bounces, opens, and etc.
Is there any documentation that leads toward this? Or if I have to join all ...
0
votes
1answer
13 views
In Email Message record, why IsBounced not visible in salesforce?
I have a requirement where I want to show IsBounced field on Email message layout which display target email id is valid or not.
FLS is visible to all profiles but field is not visible to anyone.
...
4
votes
1answer
39 views
How to permanently get rid of sandbox new/refresh email-address pollution with “@example.com”
When you create/refresh a Sandbox, all (but the refreshing) users email addresses get crippled with a nice "example.com". Using security codes via email, this basically breaks the possibility for ...
1
vote
2answers
21 views
Tasks created in Data Loader don't send emails or create notifications
I have a lot of tasks to create so I am using the Data Loader to speed up the process. However, when the tasks are imported, the user they're assigned to doesn't get a notification within Salesforce ...
0
votes
2answers
10 views
Stop receiving email from Community while creating user having system administrator profile
I am creating User in salesforce with profile of system administrator.
while doing this, I am getting email of login to salesforce as default email
from support@salesforce.com
but I am also getting ...
-4
votes
3answers
46 views
test class failure
public void gettemplatebody()
{
if(selectedtemplateName!='Select Template')
{
Emailtemplate selectedtet=[SELECT id,Name,subject,body,htmlvalue,markup,templatetype FROM ...
0
votes
0answers
34 views
Social Share Content Block in Marketing Cloud
Is it possible to social share only the Content Block instead of sharing the whole email.
Example, I have 4 stories with social share on each block(Story). Is it possible that I can only share the ...
0
votes
1answer
34 views
Journey Builder re-entry
I just want to clarify the following:
we are trying to create the journey which lasts exactly one month (1.11.18-30.11.18) which means basically 5 emails. We want to send an email to our subscribers ...
0
votes
0answers
9 views
Track Email send by Mass Emailing
I need to display the count of Contact and Leads which have read/opened the emails for a particular Campaign. How shall i implement this?
0
votes
0answers
9 views
If IsExternallyVisible field controlling access for the case record for community user.
If IsExternallyVisible field is set to true for an email message record with case as parent record then community user able to see the case record. If the IsExternallyVisible set to false community ...
2
votes
0answers
22 views
Files not attached when forwarding emails (Classic)
In classic when you forward an email containing attachments, they are automatically included on the email; you see them below the email editor in the Attachments section.
This is not the case for ...
0
votes
1answer
25 views
getting EmailID of the emails in content Builder
I have created a different emails in the content builder and i would like to get the unique email id of the email using ampscript in data extension which will be used to determine the specific email ...
0
votes
0answers
10 views
Font face is not supported by <c:StepApprovers Sorted By Level> in Visualforce Email Template
I using Visualforce Email Template for sending mails. Font face is not supporting for <c:StepApproversSortedByLevel> but it is supporting for <c:ApprovalEmailFrom> component.
<...
0
votes
1answer
27 views
System.StringException: Invalid id: a5bK0000000HSWA
I am trying to get the id of the record from email subject.
This is the subject of my email and ID a5bK0000000HSWA
Subject: ABSI for approval. ref: a5bK0000000HSWA
Now I am getting the id using ...
0
votes
1answer
18 views
Why is my code querying All Subscribers producing results that don't exist in All Subscribers?
In Marketing Cloud - I'm trying to write an SQL that will pull everyone who has opened an email in the last 90 days. I'm getting results from the below SQL, but when I spot-check the data, I'm finding ...
0
votes
1answer
24 views
Unsubscribing from Profile Center (%%profile_center_url%%) or Subscription Center (%%subscription_center_url%%) doesn't work
I'm running into a slightly weird issue. When I use the personalization string %%subscription_center_url%% or %%profile_center_url%% I cannot seem to unsubscribe via these ways. Meaning, I click on ...
1
vote
1answer
51 views
Einstein Predictive Email Reccomendations (Marketing Cloud) customization by Country
We are trying to implement Marketing Cloud Email Recommendations: we have a global product catalog we would like to upload, the problem is the availability (together with the discount) must not be ...
3
votes
0answers
57 views
Email doesn't get sent even after changing the email address for error: The target object email address is currently marked as bounced
I am running into an issue when I want to send an email via apex. The problem happens occasionally only with some emails from some domains.
The error in specific reports:
Messaging.SendEmailError[...
0
votes
0answers
13 views
How to send create an email send definition using a filter definition using FuelSDK-Node-SOAP
I am trying to create an email send definition with a filter definition parameter as well using the FuelSDK-Node-SOAP. But Im getting the current error: "The DataFilter that was provided is invalid" ...
0
votes
0answers
13 views
Outbound Email with attachment limitation
About attachments that need to be sent inside an email - Using the SingleEmailMessage method, Apex.
I little confused, I saw a lot of documentation that talked about 10MB for all the attachments ...
1
vote
2answers
16 views
How do I move a Filtered Data Extension automation based off a Synchronized DE?
So, I've created several Data Filters off our Data Extension for the purposes of segmenting our audience. I've been manually refreshing these filtered DE's whenever sending, but I'll need to automate ...
0
votes
0answers
31 views
System.UnexpectedException: Truncated
I am receiving the
System.UnexpectedException: Truncated
exception from the following SOQL query SELECT toIds FROM EmailMessage.
I have implemented an email service where I storing the sent copy ...
0
votes
3answers
24 views
How to get personal account Id in SOQL or rest request?
I need to load account ID of my current user.
I try: SOQL
SELECT Name, ID FROM Account where Name = 'myMailUsedForLogin';
and result is:
Sorry, no records returned.
I think I should load current ...
2
votes
0answers
26 views
How to get an working automated catalog image generation for einstein email recommendations?
The catalog image generation process of einstein web recommendation is one of the worst possible designed processes i have ever seen. Therefore it would be a pleasure if you can share your experiences ...
0
votes
0answers
30 views
Journey Builder
Is it possible to trigger a journey when i only have the record id in the data extension and that record id is also present in the CRM and i need to fetch the email address from CRM and trigger a ...
0
votes
1answer
22 views
Email Send Error
I just "sent" an email but the status of the activity is cancel.
It has an ampscript that seems to be correct.
Where can I check the error or the reason of the cancelation?
The ampscript is:
%%[
...
0
votes
1answer
10 views
Cannot Compose Email in Lightning
On a Standard or Custom object, I have added the email action to the page and can see the tab under the activity section of the page but when I click on Email I cannot compose the email.
Profile is ...
1
vote
1answer
18 views
Is “My Email to Salesforce” static?
not a complicated question but I can't find the answer. Does the email address found in Settings -> Email -> My Email to Salesforce ever change? Or can I add that email to a contact and just keep ...
1
vote
2answers
38 views
SQL Query for a MarketingCloud campaign opens?
I'm trying to create an automation that looks back at a specific campaign and sets a flag on their profile if the user opened the email. This campaign would run every day and then talk back to ...
2
votes
2answers
46 views
Not Receiving Unhandled Exceptions Emails
I had have a very minimal code to throw null pointer exception intentionally. The reason was we're not receiving exception emails. We even reached out to support(You know how it can be painful process)...
0
votes
2answers
34 views
Flow sObject type 'OrgWideEmailAddress' is not supported
Trying to get a flow to send emails using the OrgWideEmailAddress for that profile. So I created a record lookup to search for the OrgWideEmailAddress, using (for now) a string to match the name.
I ...
0
votes
1answer
25 views
Best practice - Really complex email - use TreatAsContent()?
I am working on an email that is very very complex with tons of ampscript and SSJS covering for a lot of different scenarios.
The amount of code is still increasing as we go and it holds calls to both ...
0
votes
0answers
5 views
SFMC : Open on mobile count 2 times
I had very high "total open" versus "unique open". After testing I saw that when I open an email on a mobile, SFMC count 2 open each time.
How can I correct this ?
For infomation my open tracking ...
