Questions tagged [process-builder]

The Process Builder is a workflow tool that helps you easily automate your business processes by providing a powerful and user-friendly graphical representation of your process as you build it.

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How can I get around the "This record is currently in an approval process" error with multiple actions or Flows?

When an Opportunity is created or updated I'd like to run some Apex code. I've already written the code, I don't think there any problems in the code itself: it sums all of the ProductLineItems and ...
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1 answer
35 views

How Approval Processes Actions will be done after the freezing of workflows?

Salesforce has announced that they will be retiring their Workflow Rules and Process Builder functionality. As a result, users will no longer be able to create new workflows or make changes to ...
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1 answer
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Workflow Rule Migration to Flow: implement "Time Based Actions" together with "Re-evaluate Workflow Rules after Field Change"

I am currently tasked with migrating all of an Org's Workflow Rule (WFR) and Process Builder (PB) logic to Flow. This was mostly a trivial task, as each WFR entry condition and each "TRUE/FALSE ...
1 vote
2 answers
171 views

Are Multiple Update Records Elements for the same record efficient for a Flow?

My basic question is: If I have a flow that updates a Case record based on certain mutually exclusive conditions, is the best practice to have multiple Update Records elements following each other, or ...
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Syncing Salesforce data back to Call Tracking Metrics

I'm currently using the salesforce integration in Call Tracking Metrics and triggers to sync up a leads/notes, etc. But, for various reasons, I need to sync the notes (and possibly a few fields in the ...
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How to cover PAUSE Elements from Process Builder Or Flows?

I have to write a test class for a Process Builder which sends a notification to user at certain time which is equal to a date and time field (scheduled Date and Time)in Opportunity so there is a ...
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30 views

Trying To Recreate a Process in a Flow

I have a Process that I am trying to recreate in a Flow. Problem: We have a custom Object called BizDW that sort of mimics Account History. We need records for the BizDW Object created when certain ...
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321 views

Salesforce - Restricting picklist values on profile

Dear Salesforce Gurus, I have been searching for this all over the internet. I haven't found the answer I am looking for a way to restrict some picklist values to be appearing in a profile without ...
-1 votes
1 answer
231 views

I want to copy field value from Account object to Opportunity object [closed]

Copy from Account object [Field name: "Region") to Opportunity object (Field name "Business Region") Both "region" field on account and "business region" field ...
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Running User for Apex class invocable methods called from Process Builder

I am calling a invocable method from a Process builder, the running user is myself(System Admin), however the invocable method is running under "Automated Process" user? Is this the expected ...
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1 answer
37 views

Building Formula in Process Builder for Case Subject Population

I am trying to achieve the following logic with a formula in process builder. If WRM ID and/or ICMS ID exists then include in Subject If neither exist include the other relevant IDs Regardless of ...
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1 answer
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Getting Syntax error Missing '=' [closed]

While creating a formula field in Process builder, I am getting syntax error missing "=" BLANKVALUE((IF([nFUSE__Shopping_Report__c].nFUSE__Shopping_Indicator__c = true, 'Bankruptcy Flag','')+...
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Automatically send an email associated with a case

We use Marketing Cloud to send surveys to contacts about specific products. When a customer completes a survey, a journey creates a case with their comments (Case Description) and survey rating (...
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Formula for Case Subject in Process Builder

Am looking for assistance in how to construct a formula within process builder to show two IDs in a case subject Current code is; [Case].Migrated_Case_Number__c & IF(NOT(ISBLANK([Case].WRM_ID__c)...
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How to programmatically disable a Process Builder

I have created an Apex Trigger to update a custom object, but a process that fires upon creating or editing the same object also fires. The result is a limit error. In my Trigger, I would like to ...
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The formula expression is invalid: Syntax error. Missing ')' in process builder

I am trying to update a text field 'Nationality Code' from process builder using this formula CASE([Account].Nationality__c , 'United Arab Emirates', 'AE', 'Afghanistan', 'AF', 'Albania', 'AL', '...
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1 answer
57 views

Find text between @ and Space in a Message with Process Builder [closed]

I have text that is something like this: sample text @dave more sample text I need to just parse out and find "dave" To clarify, I just have not used LEFT, RIGHT and LEN much so I am ...
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Post to a Chatter Group from a Process not success

I have a approval process. Through that i am updating the approval status to Approved. after the status changed to approved through the approval process I need to post chatter message to one of the ...
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How to prevent Process builder from triggering multiple times instead of one time

I have a process builder in opportunity it will post a chatter message to user's record when the opportunity status is changed. The process builder works,If the Opportunity status is contract accepted,...
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1 answer
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How to add criteria in process builder for a condition- If background is 'engineering' and city is any (picklist) then update placement scope field? [closed]

Background__c equals Engineering AND City__c equals ???? (Picklist of 5 cities) Please do help stuck here.
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1 answer
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How to map picklist values of two different object? [closed]

There are two picklist fields contact_status_c and the second one is opportunity_status_c. I want to do mapping in a way such that if field one is 'X' then second one will be 'Y'
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1 vote
1 answer
287 views

I am implementing a flow with multiple scheduled paths, how do I implement this

The flow has multiple nodes and several scheduled paths, the original process looks like this: and this is how far I have come: I am wondering how to link the paths without affecting actions that ...
1 vote
1 answer
113 views

Should I still use a process builder if it's easier to do something with a flow?

When I have to choose between the process builder and flow, should I always choose flow? (because process builders won't be supported) Or should I use a process builder when it's much easier to ...
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Process builder scheduled action: does it fire if the criteria is changed but the record still meets the criteria?

This question is similar to Timebased workflow rule, does it fire if the date is changed? but slightly different as this is referring to a process builder scheduled action. In a Process Builder, if I ...
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108 views

Do I use a flow or apex for time-based update? One flow or several for different conditions?

I have an object for which there is already an Apex triggerhandler that deals with multiple conditions for 5 different recordtypes. This is working fine. There are also currently 2 Process Builders ...
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1 vote
3 answers
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Salesforce flow with multiple scheduled paths with different pre-conditions

I am tasked to migrate an existing Process Builder which has several scheduled actions in it with different conditions/criteria (i.e. scheduled actions on different decision nodes). How would I ...
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-1 votes
1 answer
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What is Wrong With This Formula (Flow)?

I am moving from process builder to Flow and I am trying to create a formula to be used. This formula works already in PB so why won't it work in Flow. I get the following error: These issues prevent ...
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2 answers
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Can we manually clone the process builder in production?

Can we manually clone the process builder and update it in production after testing in sandbox instead of deploying?
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1 answer
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Process Builder Decision not going through even the Criteria is fulfilling

I have a Process Builder (We change to Flow soon- but want to have all the automation to the record at one place so that it is easy to move to Flow). Use Case: When the Expected Revenue Date is moved ...
0 votes
1 answer
668 views

Notify owner when opportunity stage wasn't changed for more than 100 days

I'm an experienced user with the flows and workflows but got stuck with this problem. Basically, I want to notify opportunity owner when the stage wasn't change for too long. Let's say I got stages ...
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1 vote
1 answer
414 views

Using Date fields in process builder as conditions

I am trying to use date fields as part of my condition in a process builder to say: If field #1 (number) has value > 0 AND field #2 (date) is less than 30 days ago (ie. date is within the last 30 ...
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1 answer
541 views

Directly update triggering record in after save flow

I have a after saving flow and I am using update triggering record directly option to update the fields. Is it good to have this option for after save flow for every decision like below? Because we ...
1 vote
1 answer
3k views

Record triggered flow. Work around for adding a pause/wait?

So I'm trying to create a record triggered flow from the Quote object. My current process waits until a Quote hits a certain stage, then checks if a field value exists. If it doesn't exist, it updates ...
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1 answer
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Process builder not working on update records

I am working on a process builder, which is triggered whenever a grant contract object is created/edited. Here two objects are used: grant contract the child and grant the parent object. These are the ...
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2 answers
94 views

Calculating the start of a new month in SF

So essentially what I'm looking for is to be able to calculate the start of a new month. So for context, there is a checkbox that I want to clear at the start of every new month (if it's ticked ofc). ...
0 votes
1 answer
83 views

How to retain the create date of a deleted Lead record after merging

What I would like to achieve via automation is to record the created date of the latest record on the retained record after merging. Example: A new lead comes in on 01/01/22 and a duplicate lead is ...
0 votes
1 answer
18 views

Cannot see "Course Connection" option in Process Builder

I using Salesforce's HEDA fields. I am trying to send Survey Invitation whenever a new "Course Connection" is created using process builder. I am not getting the option "Course ...
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2 votes
1 answer
1k views

How to temporarily disable duplicate detection with flows?

Salesforce is gradually pushing us to replace workflows and processes with flows. But: workflows have a special property that processes and flows don't have. I refer to Salesforce's Order of Execution ...
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125 views

Field changed triggers approval process

I have a requirement where the Amount field when changed and falls within a range should trigger an approval process. The ranges are (10,000 to 40,000) and(40,000 to 80,000). If the record is already ...
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1 answer
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Issue in process builder

I am working on a process builder on the object Grant which works while it is created/edited.The criteria to be met are (Stage=A AND Substage=B) OR (Stage=C AND Substage=null).If these conditions are ...
3 votes
1 answer
990 views

Accurately Measure the CPU Time Consumption of Flows and Processes (Release Update)

As per Salesforce Summer ’22 Release Notes, Salesforce will be enforcing the update to accurately measure, log, and limit the CPU time consumed by flows and processes. And doc has this point which is ...
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1 answer
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How to add a new button to the form of new opportunity?

this is the form where i want to add the "save & new quote" button .Is it possible to add a button to the New Opportunity flow? Once the form is felled , I'd like to have the option to ...
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0 answers
63 views

Salesforce Guest User failing invokePostMessage

Context: I am trying to send a slack message when we receive survey response. A survey link is send to the users, the users can fill up the survey back (no need of login). I created a process builder ...
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1 answer
685 views

Error while using an email action

2.1. Create OpportunityContactRole - We can't save this record because the “Update GrantReconts, when GrantContact role is added” process failed. Give your Salesforce admin these details. This error ...
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1 answer
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Email not received from email alerts

Hi all I am trying to receive an email each time I create a new grant with a particular record type a particular organization name linked etc. Few conditions. So I have created an email template ...
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0 answers
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Trigger In managed package causing SOQL Limit Exception

We have a process builder on a object through which we are updating related parent contact field .When we try to update the field from the process builder a trigger is executed which is in managed ...
1 vote
1 answer
73 views

Process builder failing with newly added global picklist value and new lead source value

We updated our "First Source" global picklist and our "Lead Source" value to include 'Salesforce'. We do not have record types on leads, contacts, or accounts (opportunity record ...
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Is there any work around to launch screen flow from Process builder

I have a requirement where I need to provide a modal window to user when Case status changes to Revise Invoice status . He can then select Account and a child case gets created under that account . ...
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Process builder condition to exclude a role

AND( OR (ISCHANGED([AccountContactRelation].IsActive ), ISCHANGED([AccountContactRelation].EndDate ), ISCHANGED([AccountContactRelation].Roles ) ), [...
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1 vote
1 answer
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Building date based on the selection from the user

EDIT: CASE( cycle__c, 'Monthly', ADDMONTHS (selected_date__c, 1), 'Yearly', IF( AND( MONTH(selected_date__c) = 2, DAY(selected_date__c) = 29 ), DATE(YEAR(...
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