Questions tagged [mobilepush-android]
The mobilepush-android tag has no usage guidance.
115
questions
0
votes
1answer
29 views
Android Mobile Push via MarketingCloudSDK not received
I'm working on integrating MarketingCloudSDK on Android.
It looks like everything is connecting properly and I see the devices registered. When sending push notifications, it said the message was ...
0
votes
1answer
16 views
Is it possible to change the text font in Marketing Cloud?
Is it possible to move the Media image from bottom-right to the left of the Push notification.
and is it possible to change the text font in Marketing Cloud?
0
votes
0answers
15 views
MarketingCloud SDK - Xamarin Android
I am aware that Xamarin SDKs are not currently on the roadmap for the MarketingCloud SDK as per this question and others: Xamarin support for MobilePush SDK
Has anybody out there got any experience ...
1
vote
1answer
14 views
RegistrationManager: 405: Method Not Allowed after initialization
After I initialized the SDK in my applications onCreate I am getting the following logs and can't receive any push messages sent.
D/JobIntentService: Completing work: com.salesforce.marketingcloud.c$f$...
2
votes
1answer
31 views
MCFirebaseMessagingService absent from PushMessageManager.messagingService for Xamarin Binding, but not for test app with same native code
I am currently making a Xamarin Binding (only Android for now) for MarketingCloudSDK 7.3.0 which is basically a wrapper in C#. So in java, I use the MarketingCloudSDK with the functions I need and I ...
1
vote
1answer
23 views
Changing the MarketingCloudConfig later in the apps lifecycle
so our problem is that we don't have the required information for initializing the SDK in the Application's onCreate since we let the user change the country and other information at a later point. So ...
1
vote
1answer
50 views
Marketing Cloud - Changing the Status of a Mobile Push Android App
We have an android app with a status of expired because we unintentionally uploaded an Apple APNS cert to the app, and now that has expired. Is there a way to change the status to active without ...
3
votes
1answer
59 views
Extracting In-App Message Analytics data in journey builder for individual contacts
We would like to track for individual contacts the following data:
Was the message displayed or not?
What buttons were clicked within the message.
We can see this info when clicking on a in-app ...
1
vote
1answer
78 views
Displaying in-app mobile push messages while app is in active use
Hi everyone
I would like to know if there's a way to send mobile push in-app messages that will appear instantly in the app screen without the need for the user to close the app and reopen it again.
...
1
vote
1answer
63 views
Can we manually track that a notification was opened?
I'm using Salesforce mobile push alongside with Firebase Messaging.
Since I'm building the notifications manually on FirebaseMessagingService, I'd like to know if there's a public method to track the ...
1
vote
1answer
71 views
Xamarin support for MobilePush SDK
I want to re-ask this question that is 3 years old. In the year 2020, does SalesForce provide Xamarin library for MobilePush SDK, or still only platform-specific libraries for iOS and Android?
We ...
1
vote
1answer
179 views
Tapping on the notification does not launch the App if the App is killed/closed forcefully after getting the notification
MobilePush (Android) SDK (v.7.1.0)
We are using Full Control Customization Notification handling by following the document noted here:
https://salesforce-marketingcloud.github.io/MarketingCloudSDK-...
0
votes
1answer
68 views
Sometimes the contact key is not updated
I'm using Marketing Cloud to send push notification to our Android users. I also need that the contact key is valorized as userId when the user performs the login.
So in the same transaction, I update ...
0
votes
1answer
106 views
Marketing Cloud SDK android Learningapp not working
First,i want to perform mobile push in marketing cloud.
so i found this Learningapp and i follow through the procedures.
https://github.com/salesforce-marketingcloud/MarketingCloudSDK-Android
Heres ...
0
votes
1answer
49 views
Marketing Cloud Cordova Plugin - Inapp notification
We are using Marketing Cloud Cordova Plugin for sending push messages from Marketing Cloud. When we send the push message, it appears in the notification bar of the phone.
I want to check if we can ...
0
votes
0answers
46 views
Where I can see list of InBox messages?
During testing of SDK MobilePush on iOS and Android we faced with several issues when InBox messages are not sending for the Contacts.
It will be very helpful to see list of InBox messages which were ...
0
votes
1answer
81 views
MobilePush Push Notification and InBox relationships
We want to use InBox feature only on iOS and Android applications (without push notifications).
Based on the LearningApp sample there is no option to disable push notifications during initialization ...
0
votes
0answers
34 views
Sales Force Android SDK 7.1 Push Notification: push token Or device token Or system token are null
I am getting the push token ,device token & system token null. When I try to fetch the push token from below line. Let us know , why I am getting the null values for the lines below.
sdk....
0
votes
0answers
49 views
How does mobile push audience work? What should a contact list/data extension contain to send a push notification?
I am new to mobile push. Am trying to send a push notification to a test device. We configured the android app in the Admin section of Mobile push.
When I try to do an outbound send, the mobile push ...
-3
votes
1answer
157 views
Disable PUSH notification (opt-out) from SDK
We want to create a setting inside our app that let our clients enable/disable PUSH notifications permission sent by MC (commercial PUSH). We need this because we also send transactional PUSH ...
0
votes
0answers
235 views
Opens in mobile push are not reflected in marketing cloud
Recently we have created and integrated an android app into the Mobile push of Mobile Studio. We have implemented
the Marketing Cloud Mobile Push Android SDK in the app. Additionally, to implement ...
0
votes
0answers
99 views
Open Count - MobilePush Marketing Cloud
I had noted an issue with the Analytics Open Count on push notification on IOS/Android Devices.
The methods from docs available are already implemented, but notification opens are not being recorded.
...
1
vote
1answer
37 views
Setting Data Privacy modes from Android MarketingCloud SDK
I need to be able to set one of 3 data protection modes from an Android client that uses the MarketingCloud SDK. I understand based on this that there is no way to do this via the SDK directly, and ...
1
vote
2answers
132 views
How to know if a push notification has been read or at least delivered in Marketing Cloud?
I added a push notification in my JB and my requirement is to send an SMS after some hours if the subscriber did not open or see the push notification.
Is there a way to get this information any how?
...
4
votes
2answers
308 views
Salesforce update 6.x.x(Updating to FCM) :Failed to retrieve InstanceId from Firebase message,systemToken always null
I am in the process of updating to the latest Salesforce SDK 6.3.5(Also the same with 6.4.0,latest version) from our old sdk which used GCM.
I have gone through the steps as mentioned below:
https://...
1
vote
1answer
176 views
MarketingCloud MobilePush SDK 6.3.5 dependency cannot be resolved
Our Android project is currently using the 6.3.4 SDK. However when trying to update to the latest version 6.3.5 we get an error:
Could not find com.salesforce.marketingcloud:marketingcloudsdk:6.3.5.
...
1
vote
1answer
178 views
Application Not Responding while reading Inbox Messages on Android App Start
I'm using Marketing Cloud SDK (Mobile Push) v6.1.0
But I'm receiving a lot of ANRs as observed on Google Play Store performance reports.
ANR is observed while we are reading InboxMessages using ...
0
votes
1answer
47 views
Salesforce Marketing Cloud - MobilePush - Cordova Plugin Android integration Issue
I am trying to integrate Salesforce Marketing Cloud SDK with Android using Cordova Plugin. But I am getting gradle build issues. Below is the Error:
ERROR: Unable to resolve dependency for ':app@...
2
votes
1answer
59 views
Can Salesforce update the MCCordovaPlugin to support Geofencing?
from https://salesforce-marketingcloud.github.io/MarketingCloudSDK-Android/location/geolocation.html
MarketingCloudSdk.init(this, with(MarketingCloudConfig.builder()) {
// Other configuration ...
0
votes
2answers
786 views
Cannot redirect to a WEB URL from push notifications
We need to build a push notification that redirects to a web link when you click it. Anyway, when I create a push notification from the content builder, I have an option to select an open behavior, so ...
0
votes
1answer
354 views
Marketing Cloud Push Notification not received on Android
I have implemented the Marketing Cloud SDK in an mobile application using the Marketing Cloud cordova plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin) and i have contacts being ...
1
vote
1answer
61 views
Is it possible for both MCCordovaPlugin and FCMPlugin to co-exist?
Specifically we would like our Mobile Hybrid App to be able to receive Push Notifications from Salesforce MarketingCloud MobilePush, but to also have the ability to send Push Notifications, using the ...
0
votes
2answers
245 views
Marketing Cloud SDK Implementation Not Working [closed]
I'm trying to implement the marketing cloud SDK on Android. Doing that, I need to set up firebase in my app. as written in the SDK implementation tutorial, the SDK works only with firebase-core ...
1
vote
1answer
189 views
Xamarin app integration with native app
We are working on a POC to integrate Xamarin app with SFMC mobile Push. Since SFMC Mobile push SDK is not available for Xamarin framework, we are following the binding approach to integrate Xamarin ...
0
votes
1answer
420 views
Android - SalesForce marketing cloud SDK proguard issue
In native Android application, I have this release build crash, related to the SalesForce Marketing cloud SDK implementation:
Fatal Exception: java.lang.IllegalAccessError: Method 'boolean com....
0
votes
1answer
80 views
How can I send analytic event about “push open” in SF Android SDK
The issue description:
I am trying to implement SF SDK in commercial Android application where I have custom implementation of the SF SDK. I handle the presentation and the opening action of the SF ...
1
vote
1answer
338 views
Mobile Push Device ID Android SDK
Is the DeivceID that is visible in Marketing Cloud (on Contact) after registering a device via MobilePush SDK is unique to the device or is it a system generated value?
1
vote
1answer
102 views
Device ID Error
we had set up a app in mobile push, however, when a new applier install the app, the contact shows in all contact including wrong device ID which it's actually contains in system token.
Not sure how ...
0
votes
0answers
86 views
Cordova Plugin crashes the app on launch
I'm having some problems with MC-Cordova-Plugin.
When I install it, it crashes the app.
Whithout it the app runs seamlessly. With the plugin installed, I can build it with no problems, but when I try ...
1
vote
1answer
339 views
cordova-plugin-marketingcloudsdk fails to install
I'm just making a quick test on this plugin. I've created an empty apache cordova app, made the setup on firebase and installed the following plugin:
https://github.com/salesforce-marketingcloud/MC-...
1
vote
1answer
592 views
OpenDirect in MobilePush not working properly Android
I'm trying to send a notification with URL from MobilePush in Marketing Cloud with OpenDirect feature.
When the user clicked on an alert notification. I want a web page or landing page to show on ...
1
vote
1answer
84 views
Migrating from v5.6.2 to v6.1.0
Due to the April 11 deprecation of GCM client and the deprecation of SDK versions below 6.x.x of Mobile Marketing Cloud SDK, we're migrating our SDK versions. I'm having trouble implementing and ...
1
vote
1answer
195 views
SFMC Android Handling Notifications not through the SDK
I'm working with an app vendor who for some reason doesn't want to let the SDK handle the Marketing Cloud push notifications in their onMessageReceived method in their notification service.
...
1
vote
1answer
163 views
The push notifications does not appear with pop. They appear only minimized
I've followed the steps to configure push notifications that I've seen here https://salesforce-marketingcloud.github.io/JB4A-SDK-Android/notifications/customize-notifications.html but the push ...
0
votes
1answer
71 views
How to stop contact registration from Android App to Salesforce marketing cloud?
How do I stop auto contact registration from Android app into marketing cloud. I've already integrated android app with sales cloud and also storing device id etc. in sales cloud. Same is subsequently ...
1
vote
1answer
185 views
Marketing Cloud PushSDK Attributes not updating
I'm implementing the Android PushSDK. I have the following code in my main activity:
MarketingCloudSdk.requestSdk(sdk -> sdk.getRegistrationManager()
.edit()
.setContactKey("123456"...
2
votes
1answer
271 views
Marketing Cloud Mobile Studio Subscriber key
I'm trying to understand how I can do targetted push notifications from Marketing Cloud within a journey.
I'm having a hard time understanding how will I identify specific people and setting their ...
1
vote
1answer
222 views
Initialize Mobile Push SDK twice in Mobile App
I have a use case where I need to send a push notification to the same mobile app from two different business units.
For that, I created a Mobile Push app under Mobile Push administration in both ...
1
vote
1answer
70 views
Android - Recieving all push notifications, not distinguished by TAG
I've setup the MC Sdk, I am recieving notifications as intended. The thing is that if I send a notification only to one specific Tag I am not subscribed to, I get the notification anyway.
While ...
5
votes
1answer
470 views
Marketing Cloud Mobile Push SDK - Switching app user
I'm currently building a clienteling app that integrated the Mobile Push SDK on both iOS and Android and encountered some issue on switching the account.
I found that when I login to user A, and set ...
