Questions tagged [mobilepush-android]
The mobilepush-android tag has no usage guidance.
151
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Mobile Push Android - Opt Out Method: Missing or Invalid Device Token
we encountered a "strange" issue with our Mobile APP developers.
We have configured the Marketing Cloud SDK on our Mobile App using React Native module.
In IOS build and Android debug build ...
- 201
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1
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34
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Mobile PUSH SFMC - Images not coming on Android 13
Do we need to set up Rich media for Android too? Images are not coming for android 13 and Beyond
- 15
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64
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MobilePush Android SDK(8.0.8) not receiving Push Messages
I have integrated Mobile Push SDK (8.0.8) in my Android App. It is not able to receive push messages sent from Marketing Cloud Mobile Push. I am initializing the SDK in the onCreate of my Applicatinon ...
-1
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25
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Push message to Android devices not displaying body, only header
I wonder if this has happened to anyone else. We have MobilePush SDK installed in our app (the React plugin) and sends to iOS work fine. With Android, however, only title of the message is displayed, ...
- 15
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38
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Manually track open push open rates
we are building a flutter app and integratin the SFMC plugins with our own plugin. We try to keep as much coding as possible in flutter/dart and we are also using firebase messaging. We have setup ...
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44
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How to use Firebase Device token (Android) as recipient Ids in salesforce custom notification Flow
I am trying to add android device token(Firbase)in the recipient ids of custom notification flow but its showing as an invalid parameter. But its working when I tried using a Test Push notification in ...
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104
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How can I send analytic event about "push open" in Android SDK
I want to share a problem that I have been looking for a solution for a long time.I have checked all the steps in this document Integrate the SDK 10 times. There is no page on the internet that I ...
- 11
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1
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36
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Documentation for Android Interactive Notification Icon
We could find documentation for iOS Interactive Notification in this link https://salesforce-marketingcloud.github.io/MarketingCloudSDK-iOS/push-notifications/interactive-notifications.html.
But there ...
- 117
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92
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How to get Notification data in App.tsx with npm libraries like notifee, wix react native push notification, etc.,?
I am trying to get the notification message in my react native App.tsx for Android. I have below Configuration in MarketingCloudSdk.init().
I have found one thing in logcat
When I click the ...
- 117
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2
answers
190
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How to set accent color for Push icon in Android with react-native-marketingcloudsdk
I am using react-native-marketingcloudsdk library in my React native project, For android to set the default_notification_color I have tried both AndroidManifest.xml & firebase.json ways, but ...
- 117
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37
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MoiblePush API error 20002
we are trying to call /device/v1/registration
with
{
"deviceId": "xxxxxx",
"etappid" : "00000000-0000-0000-0000-0000000000000",
"device_token&...
- 159
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88
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Android - Firebase migration
Just recently migrated my project to different Firebase project (needed to change data location). Did a setup for app and new Cloud Messaging services in Firebase and created new app in MobilePush ...
- 25
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1
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222
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Android - Firebase Cloud Messaging API (V1)
Created new firebase project for my app and I'm considering using a new FCM V1 API, but in SalesForce MobilePush setup it requires Server Key to start sending push notifications.
Question is where i ...
- 25
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42
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Marketing cloud initialization failures since 8.x.x update on Android
Im logging the InitializationStatus.FAILURE into the Firebase Crashlytics and getting a lot of failures being logged since I updated the sdk (8.0.6 currently) to the compatible version with Android 12 ...
1
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2
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389
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How to call Mobile App Event from the App?
We have a Android App (Kotlin) and we declared Mobile App Events in Journey Builder.
We created a Journey with an entry source configured to respond to one of our Events and are struggling to trigger ...
- 564
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225
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The mobile device is not opted in marketing cloud when senderID is not set in android while configuring the sdk and the push is not triggered
This is the exact code that I am using for configure sfmcsdk. In the sdkstate, the device token is fetched as null when senderID is not set. I have tried by setting SenderID as FCM senderID.
if (...
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1
answer
838
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Can't receive notification when the app is terminated on Android
I'm facing an issue
I'm trying to integrate the Salesforce SDK into flutter and create a flutter plugin, so far everything is ok, only on android when the app is closed, I don't receive any ...
1
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0
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45
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Best practice to store credentials for Marketing Cloud Mobile SDK
What would be the best practice to store the credentials such as appId and access token for Marketing Cloud Mobile SDK?
If we hard code it directly inside the app, do you think there is a security ...
- 111
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217
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Debug push error using SFMC SDK
I'm testing to send push notification from SFMC to mobile app using the app configured in MobilePush with FCM server key and APNS p8 Auth Key set.
I sent a test push notification using Mobile Push:
...
- 11
1
vote
1
answer
219
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How to track app version of device for MobilePush
For MobilePush is there a way (e.g. a standard field that I could discriminate) to see the version of the app the user logs in with? The reason is to be able to know on the marketing platform whether ...
- 71
2
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answers
57
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Mobile App Event not triggering Journey
We have enabled mobile app events in our salesforce instance.
We have followed all the required procedures to setup the events, creating and uploading a csv file, etc as shown below. Then we created a ...
- 121
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1
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154
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Is it possible to track In-app messages on MobilePush SDK?
My team is implementing MobilePush, and we are facing some difficulties regarding analytics.
We checked the official SFMC MobilePush documents (both Android and iOS) , Android Javadocs, and iOS ...
- 25
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1
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147
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Calling setIdentity in SFMCSdkReadyListener crashes with UninitializedPropertyAccessException
I can share more information if needed. At the moment, I don't know what I need to share.
The Library version is 8.0.4
Fatal Exception: kotlin.UninitializedPropertyAccessException: lateinit property ...
- 131
3
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1
answer
329
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Fatal Exception in Marketing Cloud SDK (Android) - RejectedExecutionException
We are using Salesforce SDK 8.0.4. In the recent release, we have RejectedExecutionException.
I am not sure if it is related but we started reconfiguring Salesforce when the user changes their ...
- 131
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1
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50
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Send push message to Android without sound
just wondering am i able to send push notification to android device without notification sound? Like silent push or just without sound it doesn't matter. I don't see any documentation writing about ...
- 25
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1
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616
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Second push notification message does not open
I encountered a problem where the app is closed completely, and I start the first notification it opens where it needs to open, but when I tap the second notification, nothing happens. Notification ...
- 25
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1
answer
412
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On Android in-app messages are not shown when the App is already in foreground
We noticed that if we send a message while the app is running, the SDK does not try to handle it until the app is put in background and back to foreground.
Our question is if there is a way to let the ...
0
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1
answer
421
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Marketing Cloud SDK 8.0.3 crash
I'm using com.salesforce.marketingcloud:marketingcloudsdk:8.0.3 and I have the following crash in some devices:
java.lang.IllegalStateException:
at com.salesforce.marketingcloud.MarketingCloudSdk....
- 37
1
vote
1
answer
439
views
MobilePush SDK 8.0.1 crash
Using com.salesforce.marketingcloud:marketingcloudsdk:8.0.1 leads to crash on users devices with
Fatal Exception: java.lang.NullPointerException
salesforceKeyGenerator.getEncryptionKey(...
- 11
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1
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25
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Minimum version of Android on devices for Mobile Push
What is the minimum version of Android on users' devices that MobilePush supports?
I'm using SFMC Sdk for integration into my app.
- 21
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2
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66
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Using MarketingCloudSDK 7.4.0 with a Mendix made Android Mobile Application
I'm trying to use MarketingCloudSDK 7.4.0 with a Mendix made Android Mobile Application. Mendix is a lowcode platform that uses ReactNative as framework.
Therefore, I'm using the react-native-...
0
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1
answer
65
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How to get the message field in android
I am new to SFMC, and currently learning. I am trying to show push notification messages in app.
So far I am able to map most fields received as NotificationMessage but I couldn't find the message ...
- 103
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83
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Marketing Cloud Cordova SDK notification only showing silently
We are using the Marketing Cloud SDK Cordova Plugin in our app. Registering the contactKey works fine but when we send the push notification, although device is receiving it, we don't get a Pop up ...
- 41
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62
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Disable badge count on Android
I'm using 7.2.0 version of marketing cloud sdk plugin. Is there a way to disable the badge count on Android?
- 1
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1
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48
views
Is it safe to remove MCInitContentProvider in our AndroidManifest?
Just a question. Is it possible to remove the MCInitContentProvider in our AndroidManifest? Not have it registered when compiling the apk. It seems like the point of this content provider is to expose ...
- 13
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100
views
Mobile Push message is not being Received
We have recently implemented Mobile Push SDK for our Android App and we were able to see that the attributes are getting injected successfully on Contact Builder.
However, on performing a Mobile Push ...
- 55
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1
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44
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Looking for ways to implement the migrateBU gist given by salesforce for MobilePushSDK
Questions I have about implementation
When I import this method 'context' is not found and Im not sure I am setting it up properly.
Will I be able to switch BU and register a contact for 2 BUs ...
- 1
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1
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207
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Not Opted in Status updates Android vs iOS
We have implemented MobilePush in Android and iOS.
Upon app install and acceptance (on iOS) of notification consent the SFMC contact is set as "Opted in"
On iOS when a user toggles off push ...
1
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1
answer
177
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Crash using mkt cloud version 7.3.1 - Android - RejectedExecutionException
We recently updated our application to use version 7.3.1 of the SDK marketing cloud for Android, we were using 6.4.0 because we still supported API 19 in previous versions of the application.
We saw ...
- 11
1
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1
answer
532
views
SFMC: App Inbox (Alert + Inbox) Message not opening the cloudpage and marking message as "Read"
Our requirement is to send alert (push) + Inbox message to the end users by creating a mobile optimized cloudpage in SFMC. However, when the message is being sent from SFMC, there is no way for our ...
- 11
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votes
1
answer
673
views
Android Mobile Push via MarketingCloudSDK not received
I'm working on integrating MarketingCloudSDK on Android.
It looks like everything is connecting properly and I see the devices registered. When sending push notifications, it said the message was ...
- 111
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1
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154
views
Is it possible to change the text font in Marketing Cloud?
Is it possible to move the Media image from bottom-right to the left of the Push notification.
and is it possible to change the text font in Marketing Cloud?
1
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1
answer
186
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MarketingCloud SDK - Xamarin Android
I am aware that Xamarin SDKs are not currently on the roadmap for the MarketingCloud SDK as per this question and others: Xamarin support for MobilePush SDK
Has anybody out there got any experience ...
- 133
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133
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RegistrationManager: 405: Method Not Allowed after initialization
After I initialized the SDK in my applications onCreate I am getting the following logs and can't receive any push messages sent.
D/JobIntentService: Completing work: com.salesforce.marketingcloud.c$f$...
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2
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1
answer
190
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MCFirebaseMessagingService absent from PushMessageManager.messagingService for Xamarin Binding, but not for test app with same native code
I am currently making a Xamarin Binding (only Android for now) for MarketingCloudSDK 7.3.0 which is basically a wrapper in C#. So in java, I use the MarketingCloudSDK with the functions I need and I ...
- 21
1
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1
answer
105
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Changing the MarketingCloudConfig later in the apps lifecycle
so our problem is that we don't have the required information for initializing the SDK in the Application's onCreate since we let the user change the country and other information at a later point. So ...
- 43
1
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1
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181
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Marketing Cloud - Changing the Status of a Mobile Push Android App
We have an android app with a status of expired because we unintentionally uploaded an Apple APNS cert to the app, and now that has expired. Is there a way to change the status to active without ...
3
votes
1
answer
369
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Extracting In-App Message Analytics data in journey builder for individual contacts
We would like to track for individual contacts the following data:
Was the message displayed or not?
What buttons were clicked within the message.
We can see this info when clicking on a in-app ...
- 173
1
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1
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320
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Displaying in-app mobile push messages while app is in active use
Hi everyone
I would like to know if there's a way to send mobile push in-app messages that will appear instantly in the app screen without the need for the user to close the app and reopen it again.
...
- 173
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408
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Can we manually track that a notification was opened?
I'm using Salesforce mobile push alongside with Firebase Messaging.
Since I'm building the notifications manually on FirebaseMessagingService, I'd like to know if there's a public method to track the ...
