Questions tagged [mobilepush-android]
The mobilepush-android tag has no usage guidance.
97
questions
0
votes
0answers
37 views
Open Count - MobilePush Marketing Cloud
I had noted an issue with the Analytics Open Count on push notification on IOS/Android Devices.
The methods from docs available are already implemented, but notification opens are not being recorded.
...
1
vote
1answer
24 views
Setting Data Privacy modes from Android MarketingCloud SDK
I need to be able to set one of 3 data protection modes from an Android client that uses the MarketingCloud SDK. I understand based on this that there is no way to do this via the SDK directly, and ...
1
vote
2answers
71 views
How to know if a push notification has been read or at least delivered in Marketing Cloud?
I added a push notification in my JB and my requirement is to send an SMS after some hours if the subscriber did not open or see the push notification.
Is there a way to get this information any how?
...
4
votes
2answers
93 views
Salesforce update 6.x.x(Updating to FCM) :Failed to retrieve InstanceId from Firebase message,systemToken always null
I am in the process of updating to the latest Salesforce SDK 6.3.5(Also the same with 6.4.0,latest version) from our old sdk which used GCM.
I have gone through the steps as mentioned below:
https://...
1
vote
1answer
53 views
MarketingCloud MobilePush SDK 6.3.5 dependency cannot be resolved
Our Android project is currently using the 6.3.4 SDK. However when trying to update to the latest version 6.3.5 we get an error:
Could not find com.salesforce.marketingcloud:marketingcloudsdk:6.3.5.
...
1
vote
1answer
66 views
Application Not Responding while reading Inbox Messages on Android App Start
I'm using Marketing Cloud SDK (Mobile Push) v6.1.0
But I'm receiving a lot of ANRs as observed on Google Play Store performance reports.
ANR is observed while we are reading InboxMessages using ...
0
votes
0answers
41 views
Cancelling mobile push with title in payload not working
Cancelling a push Notification with title not working
1) Schedule a mobile push with title in payload
2) Update push message with status:3 to make message inactive
3) Message is still sent with title ...
0
votes
1answer
33 views
Salesforce Marketing Cloud - MobilePush - Cordova Plugin Android integration Issue
I am trying to integrate Salesforce Marketing Cloud SDK with Android using Cordova Plugin. But I am getting gradle build issues. Below is the Error:
ERROR: Unable to resolve dependency for ':app@...
2
votes
1answer
52 views
Can Salesforce update the MCCordovaPlugin to support Geofencing?
from https://salesforce-marketingcloud.github.io/MarketingCloudSDK-Android/location/geolocation.html
MarketingCloudSdk.init(this, with(MarketingCloudConfig.builder()) {
// Other configuration ...
0
votes
2answers
194 views
Cannot redirect to a WEB URL from push notifications
We need to build a push notification that redirects to a web link when you click it. Anyway, when I create a push notification from the content builder, I have an option to select an open behavior, so ...
0
votes
1answer
79 views
Marketing Cloud Push Notification not received on Android
I have implemented the Marketing Cloud SDK in an mobile application using the Marketing Cloud cordova plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin) and i have contacts being ...
1
vote
1answer
29 views
Is it possible for both MCCordovaPlugin and FCMPlugin to co-exist?
Specifically we would like our Mobile Hybrid App to be able to receive Push Notifications from Salesforce MarketingCloud MobilePush, but to also have the ability to send Push Notifications, using the ...
0
votes
2answers
87 views
Marketing Cloud SDK Implementation Not Working [closed]
I'm trying to implement the marketing cloud SDK on Android. Doing that, I need to set up firebase in my app. as written in the SDK implementation tutorial, the SDK works only with firebase-core ...
1
vote
1answer
107 views
Xamarin app integration with native app
We are working on a POC to integrate Xamarin app with SFMC mobile Push. Since SFMC Mobile push SDK is not available for Xamarin framework, we are following the binding approach to integrate Xamarin ...
0
votes
0answers
162 views
Android - SalesForce marketing cloud SDK proguard issue
In native Android application, I have this release build crash, related to the SalesForce Marketing cloud SDK implementation:
Fatal Exception: java.lang.IllegalAccessError: Method 'boolean com....
0
votes
1answer
60 views
How can I send analytic event about “push open” in SF Android SDK
The issue description:
I am trying to implement SF SDK in commercial Android application where I have custom implementation of the SF SDK. I handle the presentation and the opening action of the SF ...
1
vote
1answer
243 views
Mobile Push Device ID Android SDK
Is the DeivceID that is visible in Marketing Cloud (on Contact) after registering a device via MobilePush SDK is unique to the device or is it a system generated value?
1
vote
1answer
60 views
Device ID Error
we had set up a app in mobile push, however, when a new applier install the app, the contact shows in all contact including wrong device ID which it's actually contains in system token.
Not sure how ...
0
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0answers
52 views
Cordova Plugin crashes the app on launch
I'm having some problems with MC-Cordova-Plugin.
When I install it, it crashes the app.
Whithout it the app runs seamlessly. With the plugin installed, I can build it with no problems, but when I try ...
1
vote
1answer
180 views
cordova-plugin-marketingcloudsdk fails to install
I'm just making a quick test on this plugin. I've created an empty apache cordova app, made the setup on firebase and installed the following plugin:
https://github.com/salesforce-marketingcloud/MC-...
0
votes
0answers
31 views
Marketing Cloud Push Implementation on the Salesforce API side
Any idea how the push implementation is handled for accounts with multiple device ids. I was testing my push implementation for a test account with many device ids since I've been testing multiple ...
1
vote
1answer
237 views
OpenDirect in MobilePush not working properly Android
I'm trying to send a notification with URL from MobilePush in Marketing Cloud with OpenDirect feature.
When the user clicked on an alert notification. I want a web page or landing page to show on ...
1
vote
1answer
64 views
Migrating from v5.6.2 to v6.1.0
Due to the April 11 deprecation of GCM client and the deprecation of SDK versions below 6.x.x of Mobile Marketing Cloud SDK, we're migrating our SDK versions. I'm having trouble implementing and ...
1
vote
1answer
93 views
SFMC Android Handling Notifications not through the SDK
I'm working with an app vendor who for some reason doesn't want to let the SDK handle the Marketing Cloud push notifications in their onMessageReceived method in their notification service.
...
1
vote
1answer
54 views
The push notifications does not appear with pop. They appear only minimized
I've followed the steps to configure push notifications that I've seen here https://salesforce-marketingcloud.github.io/JB4A-SDK-Android/notifications/customize-notifications.html but the push ...
0
votes
1answer
46 views
How to stop contact registration from Android App to Salesforce marketing cloud?
How do I stop auto contact registration from Android app into marketing cloud. I've already integrated android app with sales cloud and also storing device id etc. in sales cloud. Same is subsequently ...
1
vote
1answer
76 views
Marketing Cloud PushSDK Attributes not updating
I'm implementing the Android PushSDK. I have the following code in my main activity:
MarketingCloudSdk.requestSdk(sdk -> sdk.getRegistrationManager()
.edit()
.setContactKey("123456"...
2
votes
1answer
172 views
Marketing Cloud Mobile Studio Subscriber key
I'm trying to understand how I can do targetted push notifications from Marketing Cloud within a journey.
I'm having a hard time understanding how will I identify specific people and setting their ...
1
vote
1answer
118 views
Initialize Mobile Push SDK twice in Mobile App
I have a use case where I need to send a push notification to the same mobile app from two different business units.
For that, I created a Mobile Push app under Mobile Push administration in both ...
1
vote
1answer
62 views
Android - Recieving all push notifications, not distinguished by TAG
I've setup the MC Sdk, I am recieving notifications as intended. The thing is that if I send a notification only to one specific Tag I am not subscribed to, I get the notification anyway.
While ...
0
votes
0answers
48 views
How can we avoid excessive alarm manager wakeups when using the marketingcloud Android SDK
We are on salesforce marketing clouds sdk version 6.0.1, and I found in the google vital console that there has been a Excessive wakeups problem since our integration of salesforce marketing clouds ...
1
vote
1answer
278 views
Marketing Cloud Mobile Push SDK - Switching app user
I'm currently building a clienteling app that integrated the Mobile Push SDK on both iOS and Android and encountered some issue on switching the account.
I found that when I login to user A, and set ...
1
vote
3answers
59 views
Marketing Cloud SDK - geolocation fence error
I try to receive a push notification when I'm in a specific place but each time the Marketing Cloud SDK send my position to his API service it sent the request with a wrong syntax.
Currently the ...
0
votes
3answers
137 views
Android push notification opening is not counting when customize the notification builder
I have an app set up for Android, and it's working well except for 1 thing,when I override and customize the notification builder, the android app is not counting when the user opens the notification,...
0
votes
1answer
106 views
Android Redirect to URL (ADFS) issue
I am facing an issue while login with ADFS.Showing Blank Page in Android.
Steps: Change Server -> Add Connection -> Added my custom salesforce server. then i can able to view the Login Page. In login ...
1
vote
0answers
235 views
Push Notification send but not retrieved on android mobile [closed]
As I have added every code for push notification as per the document from mobile sdk for android in my app. In my developer org i got the message notification sent successfully but i didn't received ...
0
votes
1answer
280 views
How to register users for mobile push notification
I am trying to create an ios app for mobile push notification using the following resource:
https://developer.salesforce.com/docs/atlas.en-us.pushImplGuide.meta/pushImplGuide/pns_overview.htm
What I ...
1
vote
0answers
324 views
Mobile push message in not getting delivered
I am trying to send mobile push through app in marketing cloud, however it is being delivered. It says it has been send however the send count is zero. I have implemented mobile push SDK in the ...
1
vote
1answer
262 views
Marketing Cloud Cordova Plugin SetAttribute and clearAttribute - Intermittent Value Update
I've implemented MC Cordova Plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin) for push notification through Marketing Cloud for hybrid mobile app, but encountering problems to ...
2
votes
0answers
73 views
NPE causing crash using Android marketingcloudsdk 5.3.+
Facing this kind of crash while using MC 5.3.+
Fatal Exception: java.lang.RuntimeException: Unable to start receiver com.salesforce.marketingcloud.MCReceiver: java.lang.NullPointerException: Attempt ...
0
votes
1answer
214 views
Android push notification opening is not counting
I have an app set up for iOS and Android, and both are working well except for 1 thing, the android app is not counting when the user opens the notification, then MarketingCloud does not take that ...
0
votes
1answer
143 views
SystemToken/PushToken null when setting MobileMarketingSdk on Android
I've finished setting up the MobileMarketingSdk on Android to send PushNotifications, and after a few tries, I'm still not able to have the contact properly added to the contacts, while debugging I ...
2
votes
0answers
160 views
Android Marketing Cloud SDK crashes randomly: MAC stored in civ does not match computed MAC
I'm using the Marketing Cloud SDK v5.4 for Android Push Notifications. My implementation is modeled completely after the sample code. On App start, the sdk initializes and I'm able to receive push ...
0
votes
1answer
256 views
On Android how to group notifications with Marketing Cloud SDK
Since Nougat, Android gives us the option to group our push notifications.
On a NotificationCompat.Builder there is a a .setGroup({groupId}) method we can use to specify a group and developers also ...
2
votes
0answers
369 views
Marketing cloud push notification not visible on Android
I've implemented Marketing Cloud Mobile Push, we have multiple SDKs however I'm letting Marketing cloud handle tokens, all I'm doing is using a custom GCMListenerService to process my push if its from ...
0
votes
1answer
74 views
Alter the final push payload in JB4A under “Mobile push”
Is it possible to alter the final push payload in JB4A under "Mobile push" without actually affecting the push message content? For ex: I want to dynamically include some key-value pairs for each push ...
0
votes
2answers
481 views
salesforce-marketingcloud android push no
I'm trying to integrate salesforce-marketingcloud Cordova plugin with an existing hybrid mobile application.
I've created firebase account and all required details for android and ios and did all the ...
1
vote
1answer
104 views
Handle multiple push provider with Exact Target sdk
According to the documentation http://salesforce-marketingcloud.github.io/JB4A-SDK-Android/trouble-shooting/multiple-push-sdks.html
We can use the following method to know if a push was from ...
2
votes
1answer
77 views
HTML decode Marketing Cloud title
.setNotificationBuilder((context, notificationMessage) -> {
NotificationCompat.Builder notificationBuilder = NotificationManager.setupNotificationBuilder(context, notificationMessage);
...
1
vote
1answer
1k views
Tracking Push Notifications? [closed]
What kind of tracking measures are available for Mobile Push?
Can you track opens/engagement?
Can you measure how many sales were generated from a push notification?
