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Questions tagged [mobilepush-android]

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3
votes
2answers
50 views

Salesforce update 6.x.x(Updating to FCM) :Failed to retrieve InstanceId from Firebase message,systemToken always null

I am in the process of updating to the latest Salesforce SDK 6.3.5(Also the same with 6.4.0,latest version) from our old sdk which used GCM. I have gone through the steps as mentioned below: https://...
1
vote
1answer
27 views

MarketingCloud MobilePush SDK 6.3.5 dependency cannot be resolved

Our Android project is currently using the 6.3.4 SDK. However when trying to update to the latest version 6.3.5 we get an error: Could not find com.salesforce.marketingcloud:marketingcloudsdk:6.3.5. ...
1
vote
1answer
52 views

Application Not Responding while reading Inbox Messages on Android App Start

I'm using Marketing Cloud SDK (Mobile Push) v6.1.0 But I'm receiving a lot of ANRs as observed on Google Play Store performance reports. ANR is observed while we are reading InboxMessages using ...
0
votes
0answers
39 views

Cancelling mobile push with title in payload not working

Cancelling a push Notification with title not working 1) Schedule a mobile push with title in payload 2) Update push message with status:3 to make message inactive 3) Message is still sent with title ...
0
votes
1answer
27 views

Salesforce Marketing Cloud - MobilePush - Cordova Plugin Android integration Issue

I am trying to integrate Salesforce Marketing Cloud SDK with Android using Cordova Plugin. But I am getting gradle build issues. Below is the Error: ERROR: Unable to resolve dependency for ':app@...
2
votes
1answer
48 views

Can Salesforce update the MCCordovaPlugin to support Geofencing?

from https://salesforce-marketingcloud.github.io/MarketingCloudSDK-Android/location/geolocation.html MarketingCloudSdk.init(this, with(MarketingCloudConfig.builder()) { // Other configuration ...
0
votes
2answers
86 views

Cannot redirect to a WEB URL from push notifications

We need to build a push notification that redirects to a web link when you click it. Anyway, when I create a push notification from the content builder, I have an option to select an open behavior, so ...
0
votes
1answer
55 views

Marketing Cloud Push Notification not received on Android

I have implemented the Marketing Cloud SDK in an mobile application using the Marketing Cloud cordova plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin) and i have contacts being ...
1
vote
1answer
26 views

Is it possible for both MCCordovaPlugin and FCMPlugin to co-exist?

Specifically we would like our Mobile Hybrid App to be able to receive Push Notifications from Salesforce MarketingCloud MobilePush, but to also have the ability to send Push Notifications, using the ...
0
votes
2answers
72 views

Marketing Cloud SDK Implementation Not Working [closed]

I'm trying to implement the marketing cloud SDK on Android. Doing that, I need to set up firebase in my app. as written in the SDK implementation tutorial, the SDK works only with firebase-core ...
1
vote
1answer
86 views

Xamarin app integration with native app

We are working on a POC to integrate Xamarin app with SFMC mobile Push. Since SFMC Mobile push SDK is not available for Xamarin framework, we are following the binding approach to integrate Xamarin ...
0
votes
0answers
130 views

Android - SalesForce marketing cloud SDK proguard issue

In native Android application, I have this release build crash, related to the SalesForce Marketing cloud SDK implementation: Fatal Exception: java.lang.IllegalAccessError: Method 'boolean com....
0
votes
1answer
58 views

How can I send analytic event about “push open” in SF Android SDK

The issue description: I am trying to implement SF SDK in commercial Android application where I have custom implementation of the SF SDK. I handle the presentation and the opening action of the SF ...
1
vote
1answer
207 views

Mobile Push Device ID Android SDK

Is the DeivceID that is visible in Marketing Cloud (on Contact) after registering a device via MobilePush SDK is unique to the device or is it a system generated value?
1
vote
1answer
57 views

Device ID Error

we had set up a app in mobile push, however, when a new applier install the app, the contact shows in all contact including wrong device ID which it's actually contains in system token. Not sure how ...
0
votes
0answers
48 views

Cordova Plugin crashes the app on launch

I'm having some problems with MC-Cordova-Plugin. When I install it, it crashes the app. Whithout it the app runs seamlessly. With the plugin installed, I can build it with no problems, but when I try ...
1
vote
1answer
157 views

cordova-plugin-marketingcloudsdk fails to install

I'm just making a quick test on this plugin. I've created an empty apache cordova app, made the setup on firebase and installed the following plugin: https://github.com/salesforce-marketingcloud/MC-...
0
votes
0answers
30 views

Marketing Cloud Push Implementation on the Salesforce API side

Any idea how the push implementation is handled for accounts with multiple device ids. I was testing my push implementation for a test account with many device ids since I've been testing multiple ...
1
vote
1answer
201 views

OpenDirect in MobilePush not working properly Android

I'm trying to send a notification with URL from MobilePush in Marketing Cloud with OpenDirect feature. When the user clicked on an alert notification. I want a web page or landing page to show on ...
1
vote
1answer
62 views

Migrating from v5.6.2 to v6.1.0

Due to the April 11 deprecation of GCM client and the deprecation of SDK versions below 6.x.x of Mobile Marketing Cloud SDK, we're migrating our SDK versions. I'm having trouble implementing and ...
1
vote
1answer
81 views

SFMC Android Handling Notifications not through the SDK

I'm working with an app vendor who for some reason doesn't want to let the SDK handle the Marketing Cloud push notifications in their onMessageReceived method in their notification service. ...
1
vote
1answer
39 views

The push notifications does not appear with pop. They appear only minimized

I've followed the steps to configure push notifications that I've seen here https://salesforce-marketingcloud.github.io/JB4A-SDK-Android/notifications/customize-notifications.html but the push ...
0
votes
1answer
42 views

How to stop contact registration from Android App to Salesforce marketing cloud?

How do I stop auto contact registration from Android app into marketing cloud. I've already integrated android app with sales cloud and also storing device id etc. in sales cloud. Same is subsequently ...
1
vote
1answer
65 views

Marketing Cloud PushSDK Attributes not updating

I'm implementing the Android PushSDK. I have the following code in my main activity: MarketingCloudSdk.requestSdk(sdk -> sdk.getRegistrationManager() .edit() .setContactKey("123456"...
2
votes
1answer
145 views

Marketing Cloud Mobile Studio Subscriber key

I'm trying to understand how I can do targetted push notifications from Marketing Cloud within a journey. I'm having a hard time understanding how will I identify specific people and setting their ...
1
vote
1answer
95 views

Initialize Mobile Push SDK twice in Mobile App

I have a use case where I need to send a push notification to the same mobile app from two different business units. For that, I created a Mobile Push app under Mobile Push administration in both ...
1
vote
1answer
58 views

Android - Recieving all push notifications, not distinguished by TAG

I've setup the MC Sdk, I am recieving notifications as intended. The thing is that if I send a notification only to one specific Tag I am not subscribed to, I get the notification anyway. While ...
0
votes
0answers
48 views

How can we avoid excessive alarm manager wakeups when using the marketingcloud Android SDK

We are on salesforce marketing clouds sdk version 6.0.1, and I found in the google vital console that there has been a Excessive wakeups problem since our integration of salesforce marketing clouds ...
1
vote
1answer
257 views

Marketing Cloud Mobile Push SDK - Switching app user

I'm currently building a clienteling app that integrated the Mobile Push SDK on both iOS and Android and encountered some issue on switching the account. I found that when I login to user A, and set ...
1
vote
3answers
59 views

Marketing Cloud SDK - geolocation fence error

I try to receive a push notification when I'm in a specific place but each time the Marketing Cloud SDK send my position to his API service it sent the request with a wrong syntax. Currently the ...
0
votes
3answers
121 views

Android push notification opening is not counting when customize the notification builder

I have an app set up for Android, and it's working well except for 1 thing,when I override and customize the notification builder, the android app is not counting when the user opens the notification,...
0
votes
1answer
91 views

Android Redirect to URL (ADFS) issue

I am facing an issue while login with ADFS.Showing Blank Page in Android. Steps: Change Server -> Add Connection -> Added my custom salesforce server. then i can able to view the Login Page. In login ...
1
vote
0answers
216 views

Push Notification send but not retrieved on android mobile [closed]

As I have added every code for push notification as per the document from mobile sdk for android in my app. In my developer org i got the message notification sent successfully but i didn't received ...
0
votes
1answer
241 views

How to register users for mobile push notification

I am trying to create an ios app for mobile push notification using the following resource: https://developer.salesforce.com/docs/atlas.en-us.pushImplGuide.meta/pushImplGuide/pns_overview.htm What I ...
1
vote
0answers
299 views

Mobile push message in not getting delivered

I am trying to send mobile push through app in marketing cloud, however it is being delivered. It says it has been send however the send count is zero. I have implemented mobile push SDK in the ...
1
vote
1answer
250 views

Marketing Cloud Cordova Plugin SetAttribute and clearAttribute - Intermittent Value Update

I've implemented MC Cordova Plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin) for push notification through Marketing Cloud for hybrid mobile app, but encountering problems to ...
2
votes
0answers
72 views

NPE causing crash using Android marketingcloudsdk 5.3.+

Facing this kind of crash while using MC 5.3.+ Fatal Exception: java.lang.RuntimeException: Unable to start receiver com.salesforce.marketingcloud.MCReceiver: java.lang.NullPointerException: Attempt ...
0
votes
1answer
172 views

Android push notification opening is not counting

I have an app set up for iOS and Android, and both are working well except for 1 thing, the android app is not counting when the user opens the notification, then MarketingCloud does not take that ...
0
votes
1answer
125 views

SystemToken/PushToken null when setting MobileMarketingSdk on Android

I've finished setting up the MobileMarketingSdk on Android to send PushNotifications, and after a few tries, I'm still not able to have the contact properly added to the contacts, while debugging I ...
2
votes
0answers
149 views

Android Marketing Cloud SDK crashes randomly: MAC stored in civ does not match computed MAC

I'm using the Marketing Cloud SDK v5.4 for Android Push Notifications. My implementation is modeled completely after the sample code. On App start, the sdk initializes and I'm able to receive push ...
0
votes
1answer
245 views

On Android how to group notifications with Marketing Cloud SDK

Since Nougat, Android gives us the option to group our push notifications. On a NotificationCompat.Builder there is a a .setGroup({groupId}) method we can use to specify a group and developers also ...
2
votes
0answers
354 views

Marketing cloud push notification not visible on Android

I've implemented Marketing Cloud Mobile Push, we have multiple SDKs however I'm letting Marketing cloud handle tokens, all I'm doing is using a custom GCMListenerService to process my push if its from ...
0
votes
1answer
73 views

Alter the final push payload in JB4A under “Mobile push”

Is it possible to alter the final push payload in JB4A under "Mobile push" without actually affecting the push message content? For ex: I want to dynamically include some key-value pairs for each push ...
0
votes
2answers
472 views

salesforce-marketingcloud android push no

I'm trying to integrate salesforce-marketingcloud Cordova plugin with an existing hybrid mobile application. I've created firebase account and all required details for android and ios and did all the ...
1
vote
1answer
103 views

Handle multiple push provider with Exact Target sdk

According to the documentation http://salesforce-marketingcloud.github.io/JB4A-SDK-Android/trouble-shooting/multiple-push-sdks.html We can use the following method to know if a push was from ...
2
votes
1answer
77 views

HTML decode Marketing Cloud title

.setNotificationBuilder((context, notificationMessage) -> { NotificationCompat.Builder notificationBuilder = NotificationManager.setupNotificationBuilder(context, notificationMessage); ...
1
vote
1answer
1k views

Tracking Push Notifications? [closed]

What kind of tracking measures are available for Mobile Push? Can you track opens/engagement? Can you measure how many sales were generated from a push notification?
2
votes
1answer
361 views

Crash when using Marketing Cloud Mobile Push Android SDK v5.1.x and targeting Android O (Oreo)

When using Marketing Cloud Mobile Push Android SDK v5.1.x and targeting Android O (Oreo) and initializing with: MarketingCloudSdk.init(this, MarketingCloudConfig.builder() .setApplicationId("...
1
vote
1answer
138 views

Exclude subscribers from a location-based mobile push notification

My client wants to send targeted location-based push notifications in order to send only relevant/appropriate messsages when a subscriber is near a location. An example would be : Send a push ...
1
vote
1answer
390 views

Push notifications to an Android app since Google moved GCM to Firebase?

First the short version: has anyone managed to get push notifications from Salesforce working with an Android app, since Google moved Google Cloud Messaging into Firebase Cloud Messaging? A friend of ...