Questions tagged [mobilepush-android]
The mobilepush-android tag has no usage guidance.
160
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Android push group summary [duplicate]
Android automatically group notifications if there is more than 4 according to documentation (more that 1 in my Google Pixel 6). The problem is that I want to achieve custom click/grouping logic but......
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45
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React Native Notification not receiving when app is in the background
Notifications are working fine with iOS. But in Android, background notifications are not received. Since it is a data-only notification I am using some third-party plugins to show it as local ...
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36
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MarketingCloud SDK - Xamarin Android- Couldn't access subtitle field
I'm currently working with the Salesforce Marketing Cloud SDK in my Xamarin project. In the SDK response, I notice that the subtitle field is missing, even though I've set it in the SFMC dashboard.
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72
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Salesforce push notifications not triggering in-app event listeners on Android
We are sending our push notifications from Salesforce Marketing Cloud Mobile Push and they are being delivered to both Android and iOS.
We are also listening in on those push notifications inside our ...
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1
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99
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How to set receiving mobile push notification in system notification in Android
I'm integrating Salesforce mobile push in react-native application using the official library
https://github.com/salesforce-marketingcloud/react-native-marketingcloudsdk
I used firebase cloud ...
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1
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113
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Does anyone knows how to use Mobile App Events?
We have integrated the Mobile Push SDK into our mobile application, and we can confirm that the mobile events are being sent correctly. We have thoroughly reviewed our implementation and confirmed ...
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1
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88
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Push notifications stops working after a while
I am implementing the SFMC Push notifications on our app and we successfully implemented it (multiple sdk, contact key registration and stuff works okay) but we noticed that after a while (hours or 1, ...
- 98
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1
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42
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Android SDK: APP_FOREGROUNDED and APP_BACKGROUNDED behaviors is never triggered
So, I have implemented SFMCSDK inside Application onCreate() the way it is written in a documentation, also aligned code with sample projects and another project where functionality works as expected. ...
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115
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Accessing Custom Keys on a SFMC push notification in React Native Android
I have finally managed to fix the implementation of push notifications using the SFMC SDK. The problem I am now having is that our implementation uses custom fields to send deeplink information to the ...
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1
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76
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Android - SalesForce marketing cloud SDK proguard/dexguard issue
I'm having a problem receiving callbacks from push notifications: when i'm in the production environment and with dexguard enabled.
Fatal Exception: java.lang.NoSuchMethodError: No direct method <...
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1
answer
153
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Opens not registered for Android push notifications
We have implemented Android and iOS SDK's in Marketing Cloud, but for some reason, opens for Android devices are not registered.
After multiple support cases, we are still in the same scenario, we ...
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1
answer
92
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Remote message is received but not able to display push notification to user
On verifying salesforce SDK logs, we understood that when we set an anonymous subscriber key to the salesforce SDK profile ID, we received push notifications with the valid SDK log status response ...
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1
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92
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How to configure right contact key for MobilePush - Marketing cloud
I am facing issue in getting the right Contact Key in Marketing cloud for mobile push
So here is the scenario - Recently we noticed that MC was populating with the correct SF contact key for some push ...
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136
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Open Rate for App Push Notification is showing as 0% for iOS and Android
Currently, we are facing the challenge that the open/open rate is coming as 0 in Salesforce. We have also set SFMCSdk.mp.setNotificationRequest(response.notification.request) But we had not enabled ....
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82
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MobilePush Android SDK(8.0.8) causing higher application wakeups and device battery consumption
We upgraded to SFMCSdk Android (8.0.8) from the previous version and since it was released, we have received alerts on Google Console of excessive wakeups on our application, which implies excessive ...
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1
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237
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Mobile PUSH SFMC - Images not coming on Android 13
Do we need to set up Rich media for Android too? Images are not coming for android 13 and Beyond
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375
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MobilePush Android SDK(8.0.8) not receiving Push Messages
I have integrated Mobile Push SDK (8.0.8) in my Android App. It is not able to receive push messages sent from Marketing Cloud Mobile Push. I am initializing the SDK in the onCreate of my Applicatinon ...
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112
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Manually track open push open rates
we are building a flutter app and integratin the SFMC plugins with our own plugin. We try to keep as much coding as possible in flutter/dart and we are also using firebase messaging. We have setup ...
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226
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How to use Firebase Device token (Android) as recipient Ids in salesforce custom notification Flow
I am trying to add android device token(Firbase)in the recipient ids of custom notification flow but its showing as an invalid parameter. But its working when I tried using a Test Push notification in ...
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252
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How can I send analytic event about "push open" in Android SDK
I want to share a problem that I have been looking for a solution for a long time.I have checked all the steps in this document Integrate the SDK 10 times. There is no page on the internet that I ...
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1
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88
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Documentation for Android Interactive Notification Icon
We could find documentation for iOS Interactive Notification in this link https://salesforce-marketingcloud.github.io/MarketingCloudSDK-iOS/push-notifications/interactive-notifications.html.
But there ...
- 137
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181
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How to get Notification data in App.tsx with npm libraries like notifee, wix react native push notification, etc.,?
I am trying to get the notification message in my react native App.tsx for Android. I have below Configuration in MarketingCloudSdk.init().
I have found one thing in logcat
When I click the ...
- 137
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2
answers
509
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How to set accent color for Push icon in Android with react-native-marketingcloudsdk
I am using react-native-marketingcloudsdk library in my React native project, For android to set the default_notification_color I have tried both AndroidManifest.xml & firebase.json ways, but ...
- 137
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383
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Android - Firebase Cloud Messaging API (V1)
Created new firebase project for my app and I'm considering using a new FCM V1 API, but in SalesForce MobilePush setup it requires Server Key to start sending push notifications.
Question is where i ...
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612
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How to call Mobile App Event from the App?
We have a Android App (Kotlin) and we declared Mobile App Events in Journey Builder.
We created a Journey with an entry source configured to respond to one of our Events and are struggling to trigger ...
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1k
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Can't receive notification when the app is terminated on Android
I'm facing an issue
I'm trying to integrate the Salesforce SDK into flutter and create a flutter plugin, so far everything is ok, only on android when the app is closed, I don't receive any ...
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0
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62
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Best practice to store credentials for Marketing Cloud Mobile SDK
What would be the best practice to store the credentials such as appId and access token for Marketing Cloud Mobile SDK?
If we hard code it directly inside the app, do you think there is a security ...
- 111
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372
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Debug push error using SFMC SDK
I'm testing to send push notification from SFMC to mobile app using the app configured in MobilePush with FCM server key and APNS p8 Auth Key set.
I sent a test push notification using Mobile Push:
...
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354
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How to track app version of device for MobilePush
For MobilePush is there a way (e.g. a standard field that I could discriminate) to see the version of the app the user logs in with? The reason is to be able to know on the marketing platform whether ...
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2
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0
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73
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Mobile App Event not triggering Journey
We have enabled mobile app events in our salesforce instance.
We have followed all the required procedures to setup the events, creating and uploading a csv file, etc as shown below. Then we created a ...
- 121
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247
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Is it possible to track In-app messages on MobilePush SDK?
My team is implementing MobilePush, and we are facing some difficulties regarding analytics.
We checked the official SFMC MobilePush documents (both Android and iOS) , Android Javadocs, and iOS ...
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186
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Calling setIdentity in SFMCSdkReadyListener crashes with UninitializedPropertyAccessException
I can share more information if needed. At the moment, I don't know what I need to share.
The Library version is 8.0.4
Fatal Exception: kotlin.UninitializedPropertyAccessException: lateinit property ...
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3
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1
answer
415
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Fatal Exception in Marketing Cloud SDK (Android) - RejectedExecutionException
We are using Salesforce SDK 8.0.4. In the recent release, we have RejectedExecutionException.
I am not sure if it is related but we started reconfiguring Salesforce when the user changes their ...
- 131
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88
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Send push message to Android without sound
just wondering am i able to send push notification to android device without notification sound? Like silent push or just without sound it doesn't matter. I don't see any documentation writing about ...
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891
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Second push notification message does not open
I encountered a problem where the app is closed completely, and I start the first notification it opens where it needs to open, but when I tap the second notification, nothing happens. Notification ...
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1
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586
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On Android in-app messages are not shown when the App is already in foreground
We noticed that if we send a message while the app is running, the SDK does not try to handle it until the app is put in background and back to foreground.
Our question is if there is a way to let the ...
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1
answer
562
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Marketing Cloud SDK 8.0.3 crash
I'm using com.salesforce.marketingcloud:marketingcloudsdk:8.0.3 and I have the following crash in some devices:
java.lang.IllegalStateException:
at com.salesforce.marketingcloud.MarketingCloudSdk....
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1
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489
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MobilePush SDK 8.0.1 crash
Using com.salesforce.marketingcloud:marketingcloudsdk:8.0.1 leads to crash on users devices with
Fatal Exception: java.lang.NullPointerException
salesforceKeyGenerator.getEncryptionKey(...
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1
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32
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Minimum version of Android on devices for Mobile Push
What is the minimum version of Android on users' devices that MobilePush supports?
I'm using SFMC Sdk for integration into my app.
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2
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98
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Using MarketingCloudSDK 7.4.0 with a Mendix made Android Mobile Application
I'm trying to use MarketingCloudSDK 7.4.0 with a Mendix made Android Mobile Application. Mendix is a lowcode platform that uses ReactNative as framework.
Therefore, I'm using the react-native-...
0
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1
answer
101
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How to get the message field in android
I am new to SFMC, and currently learning. I am trying to show push notification messages in app.
So far I am able to map most fields received as NotificationMessage but I couldn't find the message ...
- 103
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132
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Marketing Cloud Cordova SDK notification only showing silently
We are using the Marketing Cloud SDK Cordova Plugin in our app. Registering the contactKey works fine but when we send the push notification, although device is receiving it, we don't get a Pop up ...
- 41
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0
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90
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Disable badge count on Android
I'm using 7.2.0 version of marketing cloud sdk plugin. Is there a way to disable the badge count on Android?
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66
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Is it safe to remove MCInitContentProvider in our AndroidManifest?
Just a question. Is it possible to remove the MCInitContentProvider in our AndroidManifest? Not have it registered when compiling the apk. It seems like the point of this content provider is to expose ...
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170
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Mobile Push message is not being Received
We have recently implemented Mobile Push SDK for our Android App and we were able to see that the attributes are getting injected successfully on Contact Builder.
However, on performing a Mobile Push ...
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1
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47
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Looking for ways to implement the migrateBU gist given by salesforce for MobilePushSDK
Questions I have about implementation
When I import this method 'context' is not found and Im not sure I am setting it up properly.
Will I be able to switch BU and register a contact for 2 BUs ...
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287
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Not Opted in Status updates Android vs iOS
We have implemented MobilePush in Android and iOS.
Upon app install and acceptance (on iOS) of notification consent the SFMC contact is set as "Opted in"
On iOS when a user toggles off push ...
1
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1
answer
186
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Crash using mkt cloud version 7.3.1 - Android - RejectedExecutionException
We recently updated our application to use version 7.3.1 of the SDK marketing cloud for Android, we were using 6.4.0 because we still supported API 19 in previous versions of the application.
We saw ...
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1
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670
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SFMC: App Inbox (Alert + Inbox) Message not opening the cloudpage and marking message as "Read"
Our requirement is to send alert (push) + Inbox message to the end users by creating a mobile optimized cloudpage in SFMC. However, when the message is being sent from SFMC, there is no way for our ...
- 11
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1
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884
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Android Mobile Push via MarketingCloudSDK not received
I'm working on integrating MarketingCloudSDK on Android.
It looks like everything is connecting properly and I see the devices registered. When sending push notifications, it said the message was ...
- 111