Questions tagged [mobilepush-android]
The mobilepush-android tag has no usage guidance.
0
votes
0answers
52 views
Android - SalesForce marketing cloud SDK proguard issue
In native Android application, I have this release build crash, related to the SalesForce Marketing cloud SDK implementation:
Fatal Exception: java.lang.IllegalAccessError: Method 'boolean com....
0
votes
1answer
39 views
How can I send analytic event about “push open” in SF Android SDK
The issue description:
I am trying to implement SF SDK in commercial Android application where I have custom implementation of the SF SDK. I handle the presentation and the opening action of the SF ...
1
vote
1answer
93 views
Mobile Push Device ID Android SDK
Is the DeivceID that is visible in Marketing Cloud (on Contact) after registering a device via MobilePush SDK is unique to the device or is it a system generated value?
1
vote
1answer
43 views
Device ID Error
we had set up a app in mobile push, however, when a new applier install the app, the contact shows in all contact including wrong device ID which it's actually contains in system token.
Not sure how ...
0
votes
0answers
31 views
Cordova Plugin crashes the app on launch
I'm having some problems with MC-Cordova-Plugin.
When I install it, it crashes the app.
Whithout it the app runs seamlessly. With the plugin installed, I can build it with no problems, but when I try ...
1
vote
1answer
101 views
cordova-plugin-marketingcloudsdk fails to install
I'm just making a quick test on this plugin. I've created an empty apache cordova app, made the setup on firebase and installed the following plugin:
https://github.com/salesforce-marketingcloud/MC-...
0
votes
0answers
24 views
Marketing Cloud Push Implementation on the Salesforce API side
Any idea how the push implementation is handled for accounts with multiple device ids. I was testing my push implementation for a test account with many device ids since I've been testing multiple ...
1
vote
1answer
103 views
OpenDirect in MobilePush not working properly Android
I'm trying to send a notification with URL from MobilePush in Marketing Cloud with OpenDirect feature.
When the user clicked on an alert notification. I want a web page or landing page to show on ...
1
vote
1answer
52 views
Migrating from v5.6.2 to v6.1.0
Due to the April 11 deprecation of GCM client and the deprecation of SDK versions below 6.x.x of Mobile Marketing Cloud SDK, we're migrating our SDK versions. I'm having trouble implementing and ...
1
vote
1answer
48 views
SFMC Android Handling Notifications not through the SDK
I'm working with an app vendor who for some reason doesn't want to let the SDK handle the Marketing Cloud push notifications in their onMessageReceived method in their notification service.
...
1
vote
1answer
25 views
The push notifications does not appear with pop. They appear only minimized
I've followed the steps to configure push notifications that I've seen here https://salesforce-marketingcloud.github.io/JB4A-SDK-Android/notifications/customize-notifications.html but the push ...
0
votes
1answer
34 views
How to stop contact registration from Android App to Salesforce marketing cloud?
How do I stop auto contact registration from Android app into marketing cloud. I've already integrated android app with sales cloud and also storing device id etc. in sales cloud. Same is subsequently ...
1
vote
1answer
37 views
Marketing Cloud PushSDK Attributes not updating
I'm implementing the Android PushSDK. I have the following code in my main activity:
MarketingCloudSdk.requestSdk(sdk -> sdk.getRegistrationManager()
.edit()
.setContactKey("123456"...
2
votes
1answer
90 views
Marketing Cloud Mobile Studio Subscriber key
I'm trying to understand how I can do targetted push notifications from Marketing Cloud within a journey.
I'm having a hard time understanding how will I identify specific people and setting their ...
1
vote
1answer
64 views
Initialize Mobile Push SDK twice in Mobile App
I have a use case where I need to send a push notification to the same mobile app from two different business units.
For that, I created a Mobile Push app under Mobile Push administration in both ...
1
vote
1answer
43 views
Android - Recieving all push notifications, not distinguished by TAG
I've setup the MC Sdk, I am recieving notifications as intended. The thing is that if I send a notification only to one specific Tag I am not subscribed to, I get the notification anyway.
While ...
0
votes
0answers
29 views
How can we avoid excessive alarm manager wakeups when using the marketingcloud Android SDK
We are on salesforce marketing clouds sdk version 6.0.1, and I found in the google vital console that there has been a Excessive wakeups problem since our integration of salesforce marketing clouds ...
1
vote
1answer
216 views
Marketing Cloud Mobile Push SDK - Switching app user
I'm currently building a clienteling app that integrated the Mobile Push SDK on both iOS and Android and encountered some issue on switching the account.
I found that when I login to user A, and set ...
1
vote
3answers
50 views
Marketing Cloud SDK - geolocation fence error
I try to receive a push notification when I'm in a specific place but each time the Marketing Cloud SDK send my position to his API service it sent the request with a wrong syntax.
Currently the ...
0
votes
3answers
96 views
Android push notification opening is not counting when customize the notification builder
I have an app set up for Android, and it's working well except for 1 thing,when I override and customize the notification builder, the android app is not counting when the user opens the notification,...
0
votes
1answer
80 views
Android Redirect to URL (ADFS) issue
I am facing an issue while login with ADFS.Showing Blank Page in Android.
Steps: Change Server -> Add Connection -> Added my custom salesforce server. then i can able to view the Login Page. In login ...
1
vote
0answers
192 views
Push Notification send but not retrieved on android mobile [closed]
As I have added every code for push notification as per the document from mobile sdk for android in my app. In my developer org i got the message notification sent successfully but i didn't received ...
0
votes
1answer
149 views
How to register users for mobile push notification
I am trying to create an ios app for mobile push notification using the following resource:
https://developer.salesforce.com/docs/atlas.en-us.pushImplGuide.meta/pushImplGuide/pns_overview.htm
What I ...
1
vote
0answers
241 views
Mobile push message in not getting delivered
I am trying to send mobile push through app in marketing cloud, however it is being delivered. It says it has been send however the send count is zero. I have implemented mobile push SDK in the ...
1
vote
1answer
222 views
Marketing Cloud Cordova Plugin SetAttribute and clearAttribute - Intermittent Value Update
I've implemented MC Cordova Plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin) for push notification through Marketing Cloud for hybrid mobile app, but encountering problems to ...
2
votes
0answers
61 views
NPE causing crash using Android marketingcloudsdk 5.3.+
Facing this kind of crash while using MC 5.3.+
Fatal Exception: java.lang.RuntimeException: Unable to start receiver com.salesforce.marketingcloud.MCReceiver: java.lang.NullPointerException: Attempt ...
0
votes
1answer
114 views
Android push notification opening is not counting
I have an app set up for iOS and Android, and both are working well except for 1 thing, the android app is not counting when the user opens the notification, then MarketingCloud does not take that ...
0
votes
1answer
102 views
SystemToken/PushToken null when setting MobileMarketingSdk on Android
I've finished setting up the MobileMarketingSdk on Android to send PushNotifications, and after a few tries, I'm still not able to have the contact properly added to the contacts, while debugging I ...
2
votes
0answers
127 views
Android Marketing Cloud SDK crashes randomly: MAC stored in civ does not match computed MAC
I'm using the Marketing Cloud SDK v5.4 for Android Push Notifications. My implementation is modeled completely after the sample code. On App start, the sdk initializes and I'm able to receive push ...
0
votes
1answer
203 views
On Android how to group notifications with Marketing Cloud SDK
Since Nougat, Android gives us the option to group our push notifications.
On a NotificationCompat.Builder there is a a .setGroup({groupId}) method we can use to specify a group and developers also ...
2
votes
0answers
312 views
Marketing cloud push notification not visible on Android
I've implemented Marketing Cloud Mobile Push, we have multiple SDKs however I'm letting Marketing cloud handle tokens, all I'm doing is using a custom GCMListenerService to process my push if its from ...
0
votes
1answer
66 views
Alter the final push payload in JB4A under “Mobile push”
Is it possible to alter the final push payload in JB4A under "Mobile push" without actually affecting the push message content? For ex: I want to dynamically include some key-value pairs for each push ...
0
votes
2answers
432 views
salesforce-marketingcloud android push no
I'm trying to integrate salesforce-marketingcloud Cordova plugin with an existing hybrid mobile application.
I've created firebase account and all required details for android and ios and did all the ...
1
vote
1answer
97 views
Handle multiple push provider with Exact Target sdk
According to the documentation http://salesforce-marketingcloud.github.io/JB4A-SDK-Android/trouble-shooting/multiple-push-sdks.html
We can use the following method to know if a push was from ...
2
votes
1answer
77 views
HTML decode Marketing Cloud title
.setNotificationBuilder((context, notificationMessage) -> {
NotificationCompat.Builder notificationBuilder = NotificationManager.setupNotificationBuilder(context, notificationMessage);
...
1
vote
1answer
926 views
Tracking Push Notifications? [closed]
What kind of tracking measures are available for Mobile Push?
Can you track opens/engagement?
Can you measure how many sales were generated from a push notification?
2
votes
1answer
337 views
Crash when using Marketing Cloud Mobile Push Android SDK v5.1.x and targeting Android O (Oreo)
When using Marketing Cloud Mobile Push Android SDK v5.1.x and targeting Android O (Oreo) and initializing with:
MarketingCloudSdk.init(this, MarketingCloudConfig.builder()
.setApplicationId("...
1
vote
1answer
123 views
Exclude subscribers from a location-based mobile push notification
My client wants to send targeted location-based push notifications in order to send only relevant/appropriate messsages when a subscriber is near a location.
An example would be : Send a push ...
1
vote
1answer
357 views
Push notifications to an Android app since Google moved GCM to Firebase?
First the short version: has anyone managed to get push notifications from Salesforce working with an Android app, since Google moved Google Cloud Messaging into Firebase Cloud Messaging?
A friend of ...
1
vote
1answer
392 views
Duplicated notifications in Android
when I send a push in firebase console theres a problem of duplicated notifications, because etpushsdk uses gcm and my application fcm. I'm using etpushsdk 4.8.4, is there any previsition when ...
1
vote
1answer
204 views
MarketingCloudSdk.getRegistrationManager () method is not bringing the messages
I'm following the Journey Builder for Android Android SDK (Rich Push Inbox) tutorial https://salesforce-marketingcloud.github.io/JB4A-SDK-Android/rich-push/rich-push-inbox.html
To get the cloudpage's ...
0
votes
1answer
56 views
Sales force send push notification calls APNS or Android?
We are currently working on integrating sales force mobile push sdk in our android app. We have the salesforce sdk returning the device token and also we are able to trigger the push notification. But ...
1
vote
0answers
300 views
Attributes not being added to Marketing Cloud
I am attempting to add attributes to Marketing Cloud in the onETPushConfigurationSuccess() method in the application class. etRequestStatus.etPushSdkStatusCode = 0 and the application is able to ...
1
vote
1answer
112 views
NullPointerException ETPush.getInstance Android SDK 4.9.2
We updated the com.exacttarget.etpushsdk:etsdk to version 4.9.2. After we released the new version of our App we see several NullPointerExceptions that are caused by the SDK.
Fatal Exception: java....
0
votes
1answer
282 views
Not receiving push after reinstall the app
We have an Android APP integrated with push (using subscriberKey feature).
When a user installs the app and registers to push, everything works fine (can receive push notifications).
After ...
1
vote
1answer
153 views
MessageOpened not woring on Android and iOS 10
I have implemented Salesforce SDK on iOS & Android, the MessageOpened is ok after iOS 9 device received push notification.
But it's not working with iOS 10 device & Anroid device. Any one has ...
0
votes
2answers
217 views
Compilation Error with Android Studio
Morning all,
Overview:
Bit of a noob in the whole Android app dev area, but had some free time and thought I would give it a shot myself. Facing issue with error
"Error:(35, 54) error: incompatible ...
2
votes
1answer
138 views
Unknown PUSH_ACTION for ETPushService: com.google.android.c2dm.intent.RECEIVE
Updated to version 4.8.5 and getting: when sending push message.
E/~!ETPushService: Unknown PUSH_ACTION for ETPushService: com.google.android.c2dm.intent.RECEIVE
...
1
vote
1answer
49 views
overwrite default behavior of JB4A SDK using EventBus
I'm currently trying to send a Cloudpage push message to an App using the JB4A SDK.
I want to bypass the default behavior that sends the Cloudpage to the inbox first prior to displaying it.
My use ...
1
vote
1answer
246 views
ExactTarget push messages get mixed up when sent in quick succession
I have noticed that if I send push notifications one after the other quite quickly (within around 10-20 secs of each other) the extra information can get 'mixed up'. This was observed using the ETPush ...
