Questions tagged [android]

Android is an operating system based on the Linux kernel, and designed primarily for touchscreen mobile devices such as smartphones and tablet computers.

Filter by
Sorted by
Tagged with
0 votes
0 answers
19 views

Android push group summary [duplicate]

Android automatically group notifications if there is more than 4 according to documentation (more that 1 in my Google Pixel 6). The problem is that I want to achieve custom click/grouping logic but......
sfuser's user avatar
  • 25
0 votes
1 answer
42 views

Creating a Android 13 (API 33) app with forcehybrid

As of November 1, 2023 all updates to apps on the Android Play Store need to be targeted at API 33 (Android 13). The documentation for the Hybrid Mobile SDK 11.0 say that the Target API is 33 and that ...
Rozgonyi's user avatar
  • 617
1 vote
1 answer
85 views

How to disable LWC caching on a mobile app?

So I disabled Enable secure and persistent browser caching to improve performance in caching as advised to disable caching. On my laptop, caching is disabled. However, after making changes on my ...
Z0q's user avatar
  • 155
0 votes
0 answers
74 views

SFMCSdk: Sometimes contact key is not changed

I've faced an issue when integrated the SFMC SDK for Android (version is 8.0.9). Sometimes contact key is not changed for our users. The chance is 0.2%. The integration code is listed below: ...
Ivan Gusev's user avatar
0 votes
1 answer
76 views

Android - SalesForce marketing cloud SDK proguard/dexguard issue

I'm having a problem receiving callbacks from push notifications: when i'm in the production environment and with dexguard enabled. Fatal Exception: java.lang.NoSuchMethodError: No direct method <...
Thiago Filadelfo's user avatar
2 votes
2 answers
434 views

How to Run and Debug Salesforce Mobile App on the desktop? (reloaded 3rd time and many years later...)

I was struggling with mobile development from day one of Lightning Experience and the Saleforce Mobile app. Always I felt a huge pain and gave up mobile development and put my focus on desktop, ...
Uwe Heim's user avatar
  • 28.3k
0 votes
0 answers
113 views

Deep linking doesn't work on Android marketingcloudsdk

I have implemented the React Native SDK and I am successfully receiving push notifications on both platforms. The issue is I can't catch url in JS side. .setNotificationCustomizationOptions( ...
Victor's user avatar
  • 1
0 votes
1 answer
203 views

Android 13 - multiple notifications issue

We're seeing an issue with multiple notifications on Android 13. Previous Android versions are working fine. Repo steps Send 2 push notifications to a device Tap on one of the notifications Kill the ...
Mahuel Patel's user avatar
0 votes
1 answer
92 views

How to set location enabled in SFMCSdkModuleConfig

I want to set localization as enabled when initializing the SFMCSdkModuleConfig. So, I am looking for the equivalent to setLocationEnabled in the iOS SDK: https://salesforce-marketingcloud.github.io/...
27omotep's user avatar
0 votes
1 answer
47 views

Custom attributes are not reflected on the salesforce side

there was no such problem before, but after 1 month, custom attributes are not reflected on the salesforce side for newly created users. I am using version 8.0.8 of sdk ~!EventManager D (...
Rıdvan Özcan's user avatar
0 votes
1 answer
63 views

SFMCURLTypeAction constant in sfmc_handleURL

I am implementing the sfmc_handleURL function (doc reference), and I found there are 3 possible constants for the type argument: SFMCURLTypeCloudPage SFMCURLTypeOpenDirect SFMCURLTypeAction What ...
Matt's user avatar
  • 33
0 votes
0 answers
364 views

Stop SFMC email links from deeplinking to our Android app

We send out newsletters every week to our customers using SFMC. When someone clicks on the link we want to take customer to the browser instead of app in Android. We used mc-deep-link="false"...
SFMC_User's user avatar
0 votes
2 answers
263 views

No notifications on Android after implementing React Native Salesforce Marketing Cloud MobilePush SDK

I'm trying to implement push notifications through SF MC in my React Native project. I installed react-native-marketingcloudsdk and followed the instructions in the README and I get the following ...
Tara's user avatar
  • 1
0 votes
1 answer
113 views

SFMCsdk Notification do nothing after app got killed. In onCreate method of Application class. Android

To init an SFMCsdk we need some data for initialization. We are getting required data from our API covered with RxJava. So, when request is made, and data is received then initialization is finished ...
Vad's user avatar
  • 1
1 vote
1 answer
119 views

Marketing Cloud - Access all in-app messages (modal) in a device

A) I sent 5 in-app messages using Journey Builder and I would like to have access to all of their objects at once. Is there a way to do that? Currently, I'm using setInAppMessageListener which is only ...
Matt's user avatar
  • 33
1 vote
0 answers
252 views

How can I send analytic event about "push open" in Android SDK

I want to share a problem that I have been looking for a solution for a long time.I have checked all the steps in this document Integrate the SDK 10 times. There is no page on the internet that I ...
Rıdvan Özcan's user avatar
0 votes
0 answers
127 views

Crash Exception java.lang.NullPointerException: 'void com.salesforce.marketingcloud.analytics.stats.b.a(java.util.Date)' on a null object reference

Crashes reported in production by Google Play Console This issue has been around at least since July 2022 but likely earlier. Unfortunately I cannot provide a reproducible sample as it appears to be ...
Chuck's user avatar
  • 11
1 vote
0 answers
151 views

Error while receiving inapp message in android SDk 8.0.7

My app is receiving push messages but is unable to receive in-app messages. I have implemented everything from the documentation. https://salesforce-marketingcloud.github.io/MarketingCloudSDK-Android/...
Zobaer Hossain's user avatar
0 votes
2 answers
509 views

How to set accent color for Push icon in Android with react-native-marketingcloudsdk

I am using react-native-marketingcloudsdk library in my React native project, For android to set the default_notification_color I have tried both AndroidManifest.xml & firebase.json ways, but ...
rkaartikeyan's user avatar
0 votes
1 answer
99 views

Android migration issues on MarketingCloudSDK 8.0.7 version

so I have this problem after updating MarketingCloudSDK to 8.0.7 version, I can't find a way with SFMCSdk to use: MarketingCloudSdk.isReady() Is there a way to solve this? Thanks in advance.
Vilkis's user avatar
  • 3
0 votes
0 answers
58 views

Why only in first install of application the registrationManager is send in Marketing Cloud SDK Android?

Hi in the past of my app we were using phone number as ContactKey but in February this changes to a personal UUID generated and stored in database. This is an example like with the phone number ...
André Ibarra's user avatar
0 votes
1 answer
254 views

In the Android sdk 8.0.7, is notification permission sent to the server whenever the application goes to foreground?

The app was previously using 8.0.4, and this time going to update it to 8.0.7. And as a result of checking the log, whenever change the notification permission of the app and bring the application to ...
amagasa's user avatar
1 vote
1 answer
87 views

Getting a wrong date format when getting inbox messages on Android

I'm using the react native sdk for SFMC and I have some difficulties with getting the inbox messages from the Android platform. Somehow the date format is like: Fri Sep 30 11:16:00 GMT+02:00 2022 And ...
Nico Martens's user avatar
0 votes
1 answer
119 views

ANR in UI tests SFMCSdk Android

When running UI tests with the SFMCSdk initialized I always get an ANR: ANR in my.package.android PID: 3250 Reason: executing service my.package.android/com.google.android.gms.measurement....
Kata's user avatar
  • 1
0 votes
1 answer
383 views

Android - Firebase Cloud Messaging API (V1)

Created new firebase project for my app and I'm considering using a new FCM V1 API, but in SalesForce MobilePush setup it requires Server Key to start sending push notifications. Question is where i ...
sfuser's user avatar
  • 25
0 votes
1 answer
598 views

Mobile push does not return feedback from push operations when sending a notification

Test done on ANDROID The platform returns that the submission failed, but does not explain why it failed. How do I get this feedback?
Ronald Silva's user avatar
1 vote
1 answer
1k views

Can't receive notification when the app is terminated on Android

I'm facing an issue I'm trying to integrate the Salesforce SDK into flutter and create a flutter plugin, so far everything is ok, only on android when the app is closed, I don't receive any ...
Ashkan Oliaie's user avatar
1 vote
2 answers
664 views

Notification icon configured for MobilePush on Android, yet it's not displayed

We can't seem to get Marketing Cloud (MobilePush) to display the icon we've configured it to display on Android. As far as I can tell, we've followed the documentation correctly, but the system ...
sindrenm's user avatar
  • 131
1 vote
1 answer
1k views

MC-Cordova-Plugin support for Android 12 (SDK 31) - app crashes upon startup: java.lang.IllegalArgumentException

I am currently trying to get our app working against SDK 31 / Android 12, but I'm running into an issue specifically with the cordova-plugin-marketingcloudsdk or MC-Cordova-Plugin. We are currently ...
bengrah's user avatar
  • 121
0 votes
1 answer
397 views

Salesforce chatbot not rendering SLDS CSS StyleSheet on Android Webview, what is the wrong with Salesforce

I am developing Salesforce chatbot in Android using JavaScript file. I am using Webview to load the content and it shows Chat with an Expert button. When I clicking on this button prechat page coming ...
R15's user avatar
  • 61
0 votes
1 answer
109 views

In-app message doesn't show after migration to Hilt

After migration to Hilt (Activities and Workers), in-app messages stopped being displayed. As I can see from logs push message is getting delivered and PushMessageManager.handleMessage returns true. ...
Roman's user avatar
  • 11
1 vote
0 answers
131 views

Salesforce Chatbot - Uncaught Error: getSessionData requires two non-null arguments

While integrating Chatbot to mobile application, getting below error [chromium] [INFO:CONSOLE(2)] "Uncaught Error: getSessionData requires two non-null arguments (domain, keys).", source: ...
R15's user avatar
  • 61
0 votes
1 answer
186 views

Calling setIdentity in SFMCSdkReadyListener crashes with UninitializedPropertyAccessException

I can share more information if needed. At the moment, I don't know what I need to share. The Library version is 8.0.4 Fatal Exception: kotlin.UninitializedPropertyAccessException: lateinit property ...
Sinan Kozak's user avatar
3 votes
1 answer
415 views

Fatal Exception in Marketing Cloud SDK (Android) - RejectedExecutionException

We are using Salesforce SDK 8.0.4. In the recent release, we have RejectedExecutionException. I am not sure if it is related but we started reconfiguring Salesforce when the user changes their ...
Sinan Kozak's user avatar
0 votes
1 answer
88 views

Send push message to Android without sound

just wondering am i able to send push notification to android device without notification sound? Like silent push or just without sound it doesn't matter. I don't see any documentation writing about ...
sfuser's user avatar
  • 25
3 votes
1 answer
181 views

SF Chat Android SDK v4.2.2 (latest) still contains legacy support libraries

The latest available version of the SF Chat Android SDK (com.salesforce.service:chat-ui:4.2.2) has not been migrated to AndroidX yet (after 3 years). It still depends on: com.android.support:...
David Miguel's user avatar
1 vote
1 answer
891 views

Second push notification message does not open

I encountered a problem where the app is closed completely, and I start the first notification it opens where it needs to open, but when I tap the second notification, nothing happens. Notification ...
sfuser's user avatar
  • 25
0 votes
0 answers
89 views

In Salesforce mobile app, why does my button bring user out of the app and open the component in a browser

Button that points to the childComponent is not opening in the Salesforce app (on Android emulator) - it takes the authenticated user to the browser, ask for login instead. I selected "Open with: ...
ApexCowboy's user avatar
0 votes
1 answer
586 views

On Android in-app messages are not shown when the App is already in foreground

We noticed that if we send a message while the app is running, the SDK does not try to handle it until the app is put in background and back to foreground. Our question is if there is a way to let the ...
Alessandro Scudieri's user avatar
2 votes
1 answer
105 views

Incorrect marketing cloud aar packaging?

In the aar from marketingcloudsdk is a class packaged as a.a which currently leads to a duplicate class error when building our application... because another library we just updated does the very ...
BMarchon's user avatar
1 vote
1 answer
174 views

How is the Marketing Cloud registration limit regulated?

I am using a device to test the Android implementation of the MarketingCloudSdk. Sometimes when logging the sdkState, I'm getting (even on a freshly installed apk): "RequestManager": { ...
BMarchon's user avatar
1 vote
1 answer
255 views

How to change the SFMCSdk configuration during runtime?

Our SFMCSdk is initialized when the user is logged in and we clear the parameters and disable push when logging out. On iOS there seems to be sfmc_tearDown to release the current instance, which lets ...
BMarchon's user avatar
1 vote
2 answers
339 views

SF Chat Android SDK v4.2.1 (latest) not compatible with Android 12

Steps: Setup an Android project with targetSdkVersion: 31 Include v4.2.1 of SF Chat Android SDK (latest available) implementation "com.salesforce.service:chat-ui::4.2.1" Run the app and ...
David Miguel's user avatar
1 vote
1 answer
489 views

MobilePush SDK 8.0.1 crash

Using com.salesforce.marketingcloud:marketingcloudsdk:8.0.1 leads to crash on users devices with Fatal Exception: java.lang.NullPointerException salesforceKeyGenerator.getEncryptionKey(...
Sergii's user avatar
  • 11
1 vote
1 answer
990 views

Android 12: Mutable or immutable PendingIntent

As per your “How to Customize Notification Handling” documentation, one can pass a PendingIntent to SFMCSdk.configure (or MarketingCloudSdk.init) in order to open an Activity of choice from the ...
sindrenm's user avatar
  • 131
0 votes
1 answer
32 views

Minimum version of Android on devices for Mobile Push

What is the minimum version of Android on users' devices that MobilePush supports? I'm using SFMC Sdk for integration into my app.
Guilherme A.'s user avatar
1 vote
1 answer
782 views

MarketingCloud AndroidSDK 8.0.0 | Tapping notification does not launch the app on Android 12

Steps: Setup an Android project with targetSdkVersion 31 In the same project, include version v8.0.0 of MarketingCloud: implementation "com.salesforce.marketingcloud:marketingcloudsdk:8.0.0"...
virifi's user avatar
  • 13
1 vote
1 answer
226 views

looking for android 12 support

Targeting S+ (version 31 and above) requires that one of FLAG_IMMUTABLE or FLAG_MUTABLE be specified when creating a Pending Intent. Strongly consider using FLAG_IMMUTABLE, only use FLAG_MUTABLE if ...
Vijay's user avatar
  • 11
2 votes
1 answer
259 views

Cannot compile when targeting Android 12

Steps: Setup an Android project with targetSdkVersion 31 In the same project, include version v7.4.1 of MarketingCloud: implementation "com.salesforce.marketingcloud:marketingcloudsdk:7.4.1"...
Thierry Roy's user avatar
3 votes
1 answer
904 views

Marketing cloud Android SDK 7.4.1 crashes when targeting Android 12

It appears SDK needs to be updated for Android 12: java.lang.IllegalArgumentException: my.app: Targeting S+ (version 31 and above) requires that one of FLAG_IMMUTABLE or FLAG_MUTABLE be specified ...
Matej Drobnič's user avatar

1
2 3 4 5