Questions tagged [android]

Android is an operating system based on the Linux kernel, and designed primarily for touchscreen mobile devices such as smartphones and tablet computers.

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13 views

Can we manually track that a notification was opened?

I'm using Salesforce mobile push alongside with Firebase Messaging. Since I'm building the notifications manually on FirebaseMessagingService, I'd like to know if there's a public method to track the ...
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12 views

Field Services Lightning on Android - List View filtered by 'MONTH' does not display any Service Appointments other than today's on an Android

List View filtered by Scheduled Start equals MONTH, does not display any Service Appointments other than today's on an Android. The List View works on all other devices.
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27 views

Gradle build error with Amazon S3 maven repository dependency

I am developing an open-source react native library that it's a wrapper for the Salesforce SDK chat. This library uses a Salesforce maven dependency that is hosted on an AWS S3 Bucket. The problem is ...
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1answer
76 views

Tapping on the notification does not launch the App if the App is killed/closed forcefully after getting the notification

MobilePush (Android) SDK (v.7.1.0) We are using Full Control Customization Notification handling by following the document noted here: https://salesforce-marketingcloud.github.io/MarketingCloudSDK-...
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15 views

Android Mobile SDK - Is access token refresh handled by the SDK?

When logging in to an Android app using the mobile SDK, what happens when the access and/or refresh tokens expire? Do rest client calls begin to fail at that point? Or is there some kind of automatic ...
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44 views

Android Live Chat pre-chat field form screen shows duplicate views when exiting

I recently implemented the Live Chat UI from the Android SDK, and have encountered an issue where it appears that when showing the screen for pre-chat fields to the live chat, upon exiting the pre-...
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1answer
19 views

How to make Account Lookup using Android Sales Force SDK?

Trying to make an Account lookup, looks like is not working. The code is pretty straight forward, but it looks like is not working. Any ideas what could be wrong with this lookup? val accountEntity = ...
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27 views

Callback for when a Notification is opened on an Android app

I am new to marketing cloud and after going through the documentation I haven't found anything similar to a callback for when the SalesForce notification is clicked. In our project we also use the ...
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1answer
84 views

Any Marketing Cloud SDK Resource for Java (Not Kotlin) Code?

Hi Experts, Currently I am developing Marketing Cloud function from React Native using MC SDK, and want to implement custom push notification handling. However, documentation to set Url Handler ...
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1answer
44 views

Visualforce page on android

i am facing a problem with a Salesforce Mobile application i have a custom button link: apex/MyPage?Id=XXXX When i am clicking on it I have this error "page doesn't exist or invalid URL " is there a ...
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16 views

Does mobile SDK require consent handling?

The latest SDK version (4.4.0) handles consent. For example, you're able to send consent signals: KruxEventAggregator.consentGetRequest(consentGetAttributes); KruxEventAggregator.consentSetRequest(...
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1answer
36 views

Category Tracking with MarketingCloudSDK

The MarketingCloudSDK (iOS/Android) offers the method sfmc_trackPageView with an item parameter, but how would I track the category? It works in the Web SDK or API, this is about what I miss in the ...
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43 views

Embedded Service SDK Android Pre-Chat form visible with only hidden fields provided

I have implemented live chat on Android using com.salesforce.service:chat-ui:4.1.0 SDK. The provided UI seems to show the Pre-Chat form, even when only providing hidden ChatUserData to the ...
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18 views

How to Fetch Report and Dashbored using Salesforce Mobile SDK

I am developing native android mobile application using Salesforce Mobile SDK. I Fetching the All Standard Object in android Mobile application. I also get the all report name and Folder name. That ...
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0answers
36 views

Scripts from CDN not loading in iframe created dynamically in a lightning component

In a lightening component, I am dynamically creating and adding an iframe like this - $A.createComponent( 'iframe', { 'aura:id': 'iframe', src: iframeUrl, }, ...
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21 views

How do i get logs for a lightning component loading in salesforce android app?

I have added a lightening component to Salesforce, and its rendering fine in chrome on Salesforce and in Salesforce iOS app. But, its not loading in Salesforce android app. and is showing blank. Any ...
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1answer
52 views

lightning:formattedAddress not opening the exact location in Google Maps in Android

We have an implementation where we are displaying an address on a lightning aura component using lightning:formattedAddress in Salesforce Mobile App. The component itself works fine and renders the ...
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63 views

Fatal Crash in Marketing Cloud SDK (ANDROID) - RejectedExecutionException

We are frequently seeing a lot of this fatal crash in our production app. It's our highest crash (thousands of users) with our latest release. Is there any way we can work around this issue? ...
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30 views

Android - Live Chat - Lamda Class Error

When there is an agent available in the live chat, the code throws the Class Not Found Error Anyone know why it cant find the class? source of code: https://github.com/forcedotcom/ServiceSDK-Android ...
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22 views

Live Chat SDK Missing Source Code

Below is the list of Android libraries we are using when we integrated with live chat. The salesforce documentation on github (https://github.com/forcedotcom/SalesforceMobileSDK-Android) does not have ...
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66 views

Error receiving notifications from Journey Builder in android with SDK v6.3.4

🙏🏽 Hello everyone, I’d implemented Marketing Cloud sdk on android to receive push notifications. The notifications are working perfect from Mobile Push, however, when we send it from Journey ...
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1answer
42 views

Salesforce Marketing Cloud - MobilePush - Cordova Plugin Android integration Issue

I am trying to integrate Salesforce Marketing Cloud SDK with Android using Cordova Plugin. But I am getting gradle build issues. Below is the Error: ERROR: Unable to resolve dependency for ':app@...
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1answer
94 views

Native Android/iOS Authentication with Authenticated Site/Customer Portal

I am working on integrating a native android and iOS project into a Salesforce environment. We have successfully ran the forcedroid and forceios commands to get functioning projects and have been able ...
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86 views

Registration Manager sometimes null but SDK correct initialized

sometimes i receive a null pointer exception inside my app when i want to send some data with the registration manager to the SFMC. java.lang.NullPointerException: Attempt to invoke interface method '...
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1answer
51 views

Hybrid MCCordovaPlugin not compatible Android 4.4 to 6.0

We are building an application with Ionic 4 and Angular , we are trying to implement MCCordovaPlugin in our application, but we have some issues with it. We want our application to work on Android 4.4 ...
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1answer
90 views

Android Switching Business Unit

i am facing the situation that inside my Android Application the user could switch between different Business Units. Inside the Documentation for iOS there is a part for switching between Business ...
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0answers
16 views

Android SDK app should ask login only for first time

I am Android developer, I am using Salesforce SDK for android to connect with Salesforce data. I need to develop time punches app, In this user can punch in and punch out. In this case Android App ...
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1answer
1k views

Push Notification not showing up when app is closed

i've implemented the SF Mobile Push SDK into my app and the Messages im sending from the SFMC are showing up when the App is in Foreground and Background. When i close the app (for example swipe it ...
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1answer
77 views

Migrating from v5.6.2 to v6.1.0

Due to the April 11 deprecation of GCM client and the deprecation of SDK versions below 6.x.x of Mobile Marketing Cloud SDK, we're migrating our SDK versions. I'm having trouble implementing and ...
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1answer
157 views

SFMC Android Handling Notifications not through the SDK

I'm working with an app vendor who for some reason doesn't want to let the SDK handle the Marketing Cloud push notifications in their onMessageReceived method in their notification service. ...
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1answer
60 views

How to stop contact registration from Android App to Salesforce marketing cloud?

How do I stop auto contact registration from Android app into marketing cloud. I've already integrated android app with sales cloud and also storing device id etc. in sales cloud. Same is subsequently ...
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1answer
92 views

Salesforce Marketing Cloud Android SDK Geofencing

I have been following this this guide. However I always end up with the initialisation status of COMPLETED_WITH_DEGRADED_FUNCTIONALITY: InitializationStatus{status=...
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1answer
66 views

Android - Recieving all push notifications, not distinguished by TAG

I've setup the MC Sdk, I am recieving notifications as intended. The thing is that if I send a notification only to one specific Tag I am not subscribed to, I get the notification anyway. While ...
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1answer
54 views

Marketing Cloud Android sdk removeAttribute() changed

Due to the Marketing cloud will stop support GCM push messaging i updated the ExactTarget SDK version 4.5.0 to Marketing cloud SDK version 6.0.2. in Cloud marketing updating documentation file (link ...
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1answer
198 views

Missing required properties: notificationCustomizationOptions error when using MC-Cordova-Plugin on Android

I am implementing the MC-Cordova-Plugin into an app. I am able to create an android build but when running it on a device, I receive this error. I have set this preference inside the android ...
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1answer
269 views

Salesforce to android Native App connetivity Using Access Token

Unable to get access token. here my code given below public class MainActivity extends Activity { private static final String query = "SELECT Name, Idfrom Account"; private static final String ...
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0answers
94 views

NPE causing crash using Android marketingcloudsdk 5.3.+

Facing this kind of crash while using MC 5.3.+ Fatal Exception: java.lang.RuntimeException: Unable to start receiver com.salesforce.marketingcloud.MCReceiver: java.lang.NullPointerException: Attempt ...
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1answer
87 views

Salesforce Mobile

I did some research about Mobile SDK and Marketing Cloud SDK, but I didn't understand how can I do the connection between Salesforce and Android, for example. I'm trying to understand if I have to ...
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1answer
251 views

Android push notification opening is not counting

I have an app set up for iOS and Android, and both are working well except for 1 thing, the android app is not counting when the user opens the notification, then MarketingCloud does not take that ...
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0answers
144 views

Illegal State Exception in Android Startup sometimes

I am receiving a difficult to debug error upon application start up. I have recently updated the sales force sdk from 'com.exacttarget.etpushsdk:etsdk:4.9.4@aar' to 'com.salesforce.marketingcloud:...
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0answers
362 views

Can't use Marketing Cloud SDK for Android with Google Play Services 11.8.0

I'm getting this error when running our app with Marketing Cloud SDK 5.3.+ with Google Play Services 11.8.0: java.lang.NoSuchMethodError: No static method getNoBackupFilesDir Full stack trace: ...
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1answer
183 views

SystemToken/PushToken null when setting MobileMarketingSdk on Android

I've finished setting up the MobileMarketingSdk on Android to send PushNotifications, and after a few tries, I'm still not able to have the contact properly added to the contacts, while debugging I ...
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0answers
188 views

Android Marketing Cloud SDK crashes randomly: MAC stored in civ does not match computed MAC

I'm using the Marketing Cloud SDK v5.4 for Android Push Notifications. My implementation is modeled completely after the sample code. On App start, the sdk initializes and I'm able to receive push ...
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1answer
299 views

On Android how to group notifications with Marketing Cloud SDK

Since Nougat, Android gives us the option to group our push notifications. On a NotificationCompat.Builder there is a a .setGroup({groupId}) method we can use to specify a group and developers also ...
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1answer
441 views

Send Json data in the push notification (MarketingCloud) [closed]

Is it possible send json data in the push notification? Exist any sample how to work plus using MarketingCloud steps to fire push?
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1answer
540 views

Cannot receive push notification in iOS device

I am using this plugin : https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin and I want to send push notification to both iOS and Android devices. The scenario is this : I open the app ...
2
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0answers
429 views

Marketing cloud push notification not visible on Android

I've implemented Marketing Cloud Mobile Push, we have multiple SDKs however I'm letting Marketing cloud handle tokens, all I'm doing is using a custom GCMListenerService to process my push if its from ...
2
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0answers
592 views

Problems with multiple notifications on Android

I'm having trouble getting a second notification to show up after the first one was successful. In my code, I set the OpenDirect Activity: .setOpenDirectRecipient(OpenDirectActivity.class).build(),...
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1answer
82 views

HTML decode Marketing Cloud title

.setNotificationBuilder((context, notificationMessage) -> { NotificationCompat.Builder notificationBuilder = NotificationManager.setupNotificationBuilder(context, notificationMessage); ...
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2answers
263 views

MCCordovaPLugin - Package R does not exist

I'm traying integrate Marketing Cloud Push Notifications using MCCordovaPlugin with Ionic 3, in iOS works fine, but when I compile for Android, console sends Error: Package R does not exist ...