Stack Exchange Network

Stack Exchange network consists of 174 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers.

Visit Stack Exchange

Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

2
votes
0answers
21 views

Update contacts via Journey Builder in a SC and SFMC 4 Business Units environment

in short. Salescloud stores data of four subsidiaries. Everyone with its own account ID and customers as contacts mapped to the account ID. Every subsidiary has a BU in Marketing Cloud Currently I ...
1
vote
0answers
14 views

External Content - Error on URL

I'm trying to add som external content so i can load external HTML to my newsletter sending. The problem I found is that some URL gives me error when I try to configure it. Same content works for a ...
0
votes
0answers
17 views

Salesforce Marketing Cloud -> exit criteria with condition related to entry date on the journey

It is possible to define the exit criteria with a condition over the entry date of the customer? Example: Order Date of the customer is AFTER the entry date of the customer in that journey. I imagine ...
0
votes
1answer
14 views

AMPscript Error with XML

I have a Partner sending some data to a Triggered Email/Data Extension which includes a column for XML data. The trigger is erroring and not allowing the data to get to the Data Extension. Below ...
1
vote
1answer
19 views

Migration to Content Builder from Classic Content

I mainly use an AMPScript email to create&send emails using Triggered Send. The AMPScript email (script) loads the required information from content html files and values from the Data Extensions ...
0
votes
0answers
14 views

Extracting the send context Data Extension fields using SSJS

I am trying to extract the send context Data Extension from an email thats being sent by placing the following code in the email itself: <script runat="server"> Platform.Load("Core", "1.1.1"); ...
1
vote
1answer
17 views

Is it possible to expose all rows in a Marketing Cloud data extension?

I'm looking to display a list of items in an email dynamically- was wondering if this was possible to achieve with AmpScript? For example, let's say I have an email like this: Items now available ...
2
votes
1answer
30 views

Delete all records in All Subscribers List at once

We're doing some data cleanup here and need to delete all records from the All Subscribers List. I've seen several suggestions regarding exporting all the records from All Subscribers to a CSV, then ...
0
votes
1answer
13 views

Job ID question

I have been trying to get Job IDs for emails that have been sent on a Journey. When I go to tracking > sends Journey builder sends, there is an external key and not a job id. Where can I find the job ...
0
votes
1answer
23 views

Give customer keys with batch processing

I need to build a dynamic content with dynamic images with AMPScript. If I use ContentImageByKey(), I need to change the customer key of every picture individually and logically(for example, use the ...
0
votes
0answers
14 views

Update Account level fields through journey builder based on the response received from email sent to Lead?

We're using marketing cloud, integrated with sales cloud, to send emailers. There are two objects, "Lead" & "Account". Both object have a field named "email_status". Whenever a new Lead is ...
0
votes
0answers
17 views

Is it possible to create custom tab or view for marketing cloud internal user?

I'm facing scenario to render data from particular data extension info to marketing cloud internal user like creating landing pages to get those data to render inside marketing cloud org along with ...
2
votes
1answer
23 views

Find a count of clicks per subscriber and LinkName

I'm in the process of building a query that will give me a count of all links a subscriber has clicked on with one of three aliases. The possible alias's are "watch", "win", and "play". I've written ...
1
vote
1answer
31 views

Get Method Syntax to move Data Extension from SFMC via Postman

I am new to API Calls, and Postman API Scripts. I have a Data Extension in Sandbox SFMC, which i want to move to Postman via Postman API call. I already have a script to get the access token from ...
0
votes
2answers
20 views

AMPscript RetrieveSalesforceObject() slowing CloudPage load time down a lot

I've made a preference page in which the form directly communicates with the connected Salesforce environment. I save the customer's data via the UpdateSingleSalesforceObject() function, and I ...
1
vote
1answer
19 views

Unable to get the Content Builder SDK to work

I'm throwing together a POC to see how difficult it will be to create custom Content Blocks in house. I've followed the installation instructions here (I think): https://github.com/salesforce-...
0
votes
1answer
36 views

Increment/Decrement Data Extension field when Cloudpage is loaded

I'm aiming to have Ampscript on a Cloudpage decrement a value in a specific data extension field whenever the page loads. Eventually there will be further logic to determine which of two values to ...
-3
votes
0answers
34 views

Can we do data manipulations while import? [on hold]

If yes, what are the examples and limitations
0
votes
0answers
28 views

Getting MID of all the business unit in one go

we have over 100 BU and they keep getting created. is there a way to get the MID of all the business unit in some report directly or indirectly for tracking purpose. Tried out some reports but they ...
2
votes
1answer
33 views

Using GTL to Display Data from Nested JSON Arrays

I am building an email using data passed through JSON. Here is an example of the JSON file: { "order": { "items": [ { *Other Data*, "tracking": [ { **"...
0
votes
1answer
39 views

Simple query troubleshooting

I have a simple query that is erring out. I cannot figure out why, as it is so simple. The target data extension has a primary key on contact_key. Both fields (unsubscribe & newsletter) from ...
0
votes
1answer
44 views

How do I write and IF statement to show certain copy blocks on certain days on the week

How can I write an IF statement for an email? I am looking to show a certain copy on Monday until Thursday and the other copy information on Friday to Sunday. Is it possible? If so, how?
0
votes
1answer
25 views

Query Activity for suscribers that opened campaigns

We want to get a Data Extension with only de emails of subscribers that opened certain JobIDs. I ran this SQL Activity but the targeted Data Extension shows 0 records after it finished running. What ...
1
vote
1answer
27 views

MC Connect - Salesforce Data Entry Event not working

I have a few journeys running on Salesforce Data Entry Event that used to work and add contacts and then, while still running, no new contact is added to the journey. No change was made to fields or ...
2
votes
1answer
30 views

Format date time field to specific time with AMPscript in Marketing Cloud

I have a question; we are trying to send an appointment confirmation through Journey Builder. Now we are struggling to get the time right. It looks like there is added 1 and sometimes 2 minutes to the ...
1
vote
0answers
96 views

When Deploying Contact fields to Salesforce sandbox, data is no longer synchronized with MC

We use MCConnect to synchronize data between Salesforce sandbox and Marketing cloud. When updating, adding, and deleting multiple fields using change set to Contact object of Salesforce sandbox ...
0
votes
1answer
21 views

How to sync (bi-directional) a field between service cloud and marketing cloud

Just wondering if there is a way or non-formal way to sync a field between SFMC and SFSC? I researched and came across data streams but it is a one way sync between service cloud to marketing cloud ...
0
votes
1answer
37 views

Maximum characters of number field data extension

I have a problem when I create a Data Extension where there is a numeric field. Named "CPF". 10 characters is the maximum supported in a field in the Data Extension? I've already tried to import ...
0
votes
1answer
16 views

Triggered Send via API sends blank email (no personalization, empty fields)

We're building a Purchase Confirmation email and we can successfully trigger an email, but the personalized content is blank - for example, Order Number, Ship Date, Product Name, etc are all blank. ...
0
votes
1answer
29 views

Return all SSJS property value pairs for object?

I'm looking for one of two things. A complete reference guide for all SFMC SSJS objects, or A way to return all contents of an object so I can see what I need to use. For an example, I've been ...
0
votes
1answer
21 views

SFMC SQL query to update related records

Scenario: I need to update all children from a family based on the values populated from a single child. So if Child A has a city of 'London' for example, I would want Child B and C to have 'London' ...
0
votes
0answers
22 views

Updating Data extension field values when duplicate recording are coming from API Call

I have a DE with some fields and data is coming from API call. Few times data will be duplicate also and there is a field which is an isActive boolean value. I have to make it that field value true ...
0
votes
0answers
10 views

use emaillistverify to Verify myemail list directly in the Marketing cloud? [closed]

I'm preparing a marketing campaign. i'll use email list verify for email srubbing services. can you please tell me if it will be possible? Thanks in advance. Kind regards,
1
vote
1answer
34 views

Intergrating salesforce marketing cloud with Third Party Systems

We have a requirement to integrate Salesforce Marketing cloud with an Third Party System (like AOP) and fetch bulk data from there and store it in a Data Extension. Can you please help me with answer ...
-1
votes
1answer
30 views

Set User and Attributes - Marketing Cloud

I have implemented the following base collect code: <script type="text/javascript" src="//MID.collect.igodigital.com/collect.js"></script> <script> _etmc.push(["setOrgId", "MID"])...
0
votes
1answer
31 views

How to use sales cloud leads as data extesion in marketing cloud?

Marketing Clouds and Sales Cloud are connected. There are some leads in Sales Cloud. I am creating a journey in MC and want to use 'data extension' from sales cloud. How is it feasible? Is there a way ...
1
vote
1answer
44 views

Journey Builder with Update Contact Records issue

My SFMC journey (which has successfully validated), looks generally like this: Steps 1-3 | Step 4 - Update contact record step - set Boolean Field XXX on Data Extension YYY to True | Steps 5-7 | Step ...
0
votes
1answer
32 views

How to create new user using SSJS

Could some please help as where I am going wrong ,i am basically trying to create new users in marketing cloud using SSJS <script runat=server> Platform.Load("Core","1"); { ...
0
votes
1answer
22 views

Extracting Open counts from Data Views and match against Salesforce Account ID's

I would like to extract my Opens into a statistics table that contains columns like Last Opened 7 Days. To achieve this I am using the Data Views to query out the _opens table. The target Data ...
0
votes
1answer
29 views

Marketing Cloud Data Extract into the correct File Encoding format

I have created a Data Extract activity exports a .csv file containing records from my Data Extension. The file is in the wrong File Format so I have requested Salesforce activate additional encoding ...
1
vote
0answers
37 views

Unrecognized Expression when validating a Journey

I'm getting the error message "An unrecognized expression appears in a script block. Script Expression: Contact:Title MemberID: XXXXXXXXX JobID: 0" What does the memberID refer to? Here's the ...
0
votes
2answers
33 views

Does IsUnique in the _Click data view dedupe subscribers over multiple jobs?

I want to write a SQL query that will find the total clicks and unique clicks for 1 URL across multiple email sends. Total clicks is easy, but I'm not sure about the unique clicks. I want to basically ...
2
votes
2answers
65 views

How to identify object type using contactkey in marketing cloud?

I've synchronized two objects (from sales cloud) as Contacts in salesforce marketing cloud. These two objects are "Lead" & "Account" and both are mutually exclusive. I want to update bounce ...
1
vote
1answer
44 views

Email Tracking Converstion in Salesforce Markting Cloud Analtyics builder

I am not able to track conversion in Analytics Builder. I have associated a campaign to an email and also I have used an URL which redirects to the website in the email. example : <a href="https:/...
1
vote
0answers
23 views

Marketing Cloud Ad Hoc Email Sends from CSV import

My client employs a number of agencies, some of which perform ad hoc sends using a CSV as the recipient list. We are using the CRM ID as the subscriber Key, and don't want to cause inconsistencies in ...
0
votes
2answers
46 views

CSV -> SFTP -> DE -> SFDC

CSV -> MC SFTP -> MC DE -> SFDC Custom Object We received a CSV file every day with a complete set of current data from an external system. Approx 16K records, 43 columns, 5MB file size. This data ...
0
votes
1answer
31 views

Contacts deleted in Sales Cloud are not deleted in Marketing Cloud

We have to be missing something simple, but when we delete a contact in Sales Cloud, shouldn't that contact be automatically removed from Marketing Cloud? We tried a bunch of options including many ...
0
votes
1answer
33 views

Not authorized to access the supplied tenant specific endpoint

I just downloaded the latest FuelSDK 1.1 (in .Net) and try to simply create ETClient. I pass in correct clientId and clientSecret however I got null exception in ((UserInfo)userInfo.Get() Here is the ...
0
votes
2answers
35 views

Load AMPScript from an asset outside Marketing Cloud

I have an asset within Marketing Cloud that includes Ampscript. This asset fetches and retrieves info from a Data Extension. I want to include that asset within an existing site and such asset to ...
1
vote
1answer
32 views

How do you automatically assign an Salesforce Campaign to a Salesforce send within SFMC?

The send must originate from the SFMC UI and not send to the campaign record. Is there anyway to assign a Campaign to an email send based on a rule? For example, we are using Marketing Cloud data ...