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The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

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Marketing Cloud: Automation Studio Email to Sales Cloud Contact

I'm needing to send a couple emails using automation studio (we aren't paying for journey builder) to Contacts that are entered into Sales Cloud that match certain criteria. Here are the steps I've ...
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1answer
11 views

Does Enterprise BU stay connected when turning on Multi-Org?

When Multi-org is enabled in an account that has the enterprise parent Business Unit connected to a Salesforce org. Will that connection remain? I've read in documentation that this is the case. "...
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10 views

Marketing Cloud Automation Best Practices

We have an increasing number of automations in Marketing Cloud and I wanted to get some advice on how to organize/clean them up. A little background, we have found the ideal time to send out our ...
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1answer
10 views

Automate importing of SMS MobileConnect data

I recently engineered an automation to import data from our FTP to a data extension based on a file drop. Marketing Cloud does this very easily. What I haven't been able to figure out is how to do ...
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1answer
15 views

When the SAP domain is changed, will links/images break for all previous email sends?

There's really not an easy way to test this in my account, but I'm hoping someone might have a quick answer to this. When the "authenticated" SAP domain is changed from, say, abc.com to email.abc.com,...
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6 views

Marketing Cloud Automation studio won't update data extension

We are having trouble updating records in a data extension from an automation. It creates new records but it won't update. We have the salesforce custom object ID set up as the primary key and the ...
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1answer
35 views

Select status from multiple lists with SQL

I have a group of email addresses I'd like to see which lists they're currently subscribed to, they're in "DE Name". I've tried the following SQL but the result is several duplicate rows and all ...
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1answer
10 views

How do I move a Filtered Data Extension automation based off a Synchronized DE?

So, I've created several Data Filters off our Data Extension for the purposes of segmenting our audience. I've been manually refreshing these filtered DE's whenever sending, but I'll need to automate ...
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0answers
17 views

Javascript to get Asset

I'm trying to retrieve an asset from MC but I'm finding a CORS limitation. I'm using the following code: function getAsset(token, aid){ var data = null; var xhr = new XMLHttpRequest(); xhr....
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2answers
28 views

SalesForce Version Info

Hello There i am in real trouble trying to get salesforce version info as the soap fault is returning Unplanned Outage in faultstring and https://webservice.exacttarget.com/Service.asmx in fault ...
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1answer
20 views

Query to populate a field with different name in data extension

I am newbie in SQL, but i have to populate one data extension (name = TEST A) from another data extension (name = TEST B). The fields in 'TEST B' has name like: 1. Name 2. State 3. Email Address 4. ...
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1answer
21 views

SFMC - Querying All Contacts with SQL Query Activity (System Data Views)

I am trying to create a data extension that contains all contacts from my enterprise account. I need a complete list of contacts as we are billed by SFMC per contact. Querying the data view ...
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1answer
16 views

How to save Date and Time in Subscriber Attribut using AMPscript

im trying to store the date and time when a subscriber hit the confirm button or visit the confirmation cloud page. Currently I have built 2 Cloud Pages, 1x for Preference Center and 1x for ...
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10 views

Using Data Relationships in Marketing Cloud to filter against related data

My MC instance is connected to Sales Cloud and I would like to create a segmentation for everyone that has attended events and attended X event. Data Extensions Contact_Salesforce ...
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1answer
20 views

Using SSJS to send single email in Marketing Cloud

Is it possible to send a single email to a Subscriber rather than a whole List using the SSJS Send Mail function? My code is as follows, you can see we have to provide a List ID to send to. <...
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0answers
31 views

What's wrong with this “HTTP.Get” in SSJS?

In activities I am running this script: <script runat="server"> Platform.Load("Core", "1.1.1") var NewReq = HTTP.Get("http://samplesite.com/sample.html"); </script> It always throws ...
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1answer
24 views

How to connect an image to a specific email

I have a folder with 10k images - a specific image to each user I have in my system. I want to send an email and present to each user the image that belongs to him. Any idea how can I do that?
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1answer
22 views

Remove subscribers from Auto Suppression List

How do we delete subscribers (emails) from Auto suppression list using SSJS. Also, Auto suppression list maintain at SF end or application level.
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1answer
23 views

Retrieve Data Extension Names From A Folder - Salesforce Marketing Cloud

The SOAP API call below only displays Folder names. Does anybody know how to retrieve the list of data extension within a folder? <Body> <RetrieveRequestMsg xmlns="http://exacttarget.com/...
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13 views

Restricting Access to All Subscribers

For compliance reasons, we need to restrict our user's access to All Subscribers but still allow them the ability to look up activity and engagement information for specific contacts. We use the multi ...
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2answers
38 views

Queued triggered sends in Journey Builder

I have an active Journey, which was working as expected. Now the emails are not being sent. The email has ampscript in it, and when I preview this email in the content builder with the target data ...
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3answers
40 views

Why is it considered best practice to use a subdomain for the SAP “Send From” email address?

I'm having a hard time finding a concrete answer to this. Every Marketing Cloud implementation that I've worked on had an email address as something like email.marketing.companyname.com as the "...
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0answers
22 views

Email Preview using REST API

I have written a SSJS code to preview the rendered email. <script runat="server"> Platform.Load("core", "1"); var url = 'https://auth.exacttargetapis.com/v1/requestToken'; ...
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2answers
27 views

How to correctly handle timezone difference in data views from Marketing Cloud

I store the last open times for my emails in a separate Data Extension queried from the _opens data view. The problem I have is that I need to be able to see who's received an email today via a ...
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2answers
39 views

Debugging DE submission AMPScript on a landing page?

I have a landing page that is intended to collect data from a form and send it to a data extension when the form is submitted. Currently the page is not working and redirects to the stock 'internal ...
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1answer
22 views

How to upload bulk data in supperssion table in Salesforce Marketing Cloud?

I have to enter approx 100,000 email id to auto suppression table but I am not able to find the way to upload the bulk data. There is the option to upload the data via activity to Suppression List ...
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0answers
17 views

How to get an working automated catalog image generation for einstein email recommendations?

The catalog image generation process of einstein web recommendation is one of the worst possible designed processes i have ever seen. Therefore it would be a pleasure if you can share your experiences ...
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25 views

Journey Builder

Is it possible to trigger a journey when i only have the record id in the data extension and that record id is also present in the CRM and i need to fetch the email address from CRM and trigger a ...
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0answers
15 views

How to create SQL query activity for child business unit in Marketing Cloud (exact Target) in C# [on hold]

Please guide me to pass child business unit enterprise id to create SQL Query activity in Marketing cloud exact target
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1answer
22 views

Frequency Capping in Journey Builder

Is there a way I can cap the no. of emails sent out of a Journey? I don't want to send more than two emails to a subscriber from any journey.
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0answers
9 views

Understanding Mobile Subscriptions Data View

I am trying to get a better understanding of the data being stored in the _MobileSubscriptions view in terms of how it relates to SMS shortcode/keyword subscriptions. Specifically, is there a row ...
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1answer
28 views

Problem to Updating All Subscribers via Import Activity

I have a sync data extension and I want to update records in All Subscribers. I've completed these steps using automation: Data Extract Activity; A File Transfer Activity to put the file in FTP; An ...
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2answers
18 views

Marketing Cloud (Exacttarget) Custom Installed Package not visible in the App Exchange menu on some accounts

I have 2 user accounts in the same organization. I have created an installed package with the "Marketing Cloud Component" that gives access to login, redirect, logout urls. In the app exchange menu, ...
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1answer
18 views

Can a client change their “authenticated” send-from domain after the fact?

I have a client that chose a specific domain on the SAP form to be used as their "authenticated", "send from" domain. We are in the middle of IP Warming, and now the customer is coming back and ...
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1answer
18 views

Email Send Error

I just "sent" an email but the status of the activity is cancel. It has an ampscript that seems to be correct. Where can I check the error or the reason of the cancelation? The ampscript is: %%[ ...
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1answer
14 views

SSJS Error - Retrieving data from two DataExtensions and want to update the initial DataExtension

Anybody an idea what is wrong with this script? It is my first SSJS script in the automation studio but I just get the error message: An error has occured. I got the functions from the documentary. ...
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0answers
24 views

MarketingCloudSDK (5.2.1) iOS: duplicate symbol ___llvm_profile_runtime

I have just integrated the MarketingCloudSDK (5.2.1) via CocoaPods to an iOS app and I am facing a duplicate symbol error. Someone already had the same issue posted to the apple forum: https://...
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1answer
32 views

Inverting SQL query. What to use instead of EXCEPT in SFMC?

I have a pretty simple issue but my several attempts don't return desirable results. The following query updates the field of DE (noImax) with "true" for those who meet specified criteria. What I need ...
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1answer
23 views

Issue using special characters in dynamic email FROM name in Salesforce marketing Cloud

We are generating dynamic sender names from a data extension that is uploaded with "repect double quotes as text qualifier". The import goes perfectly, all field values import correctly and in the ...
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1answer
32 views

Reply to two addresses?

I've been asked to research solutions to a scenario where when a subscriber replies to an email it goes to the sender an additional 3rd party, without the subscriber having to "reply-all". My plan to ...
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0answers
31 views

Web Collect via AJAX post - Marketing Cloud

I'm building a simple subscribe form that creates a record for our email marketing team in Marketing cloud. The form itself is very simply and requires 3 parameters for the record to be created ...
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2answers
35 views

High number of block bounces reported this week for some reason

I'm in the beginning stages of IP Warming for my client, and the first week had a very high deliverability rate - 99%-100%. This week, we're experiencing around 84% deliverability with a very high ...
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0answers
21 views

What is the use-case for data sources?

I understand that a data source is a user-defined group of attributes within the contact builder and that it is like assigning a tag to the attribute. But why would this be necessary? I'm having ...
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2answers
53 views

Can't get my advanced SQL query to work

So the what I'm trying to achieve: At the moment a contact which is assigned to an order creates or change his address, a task will go out to owner of that order. The problem is that i refer to the ...
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0answers
23 views

Custom Profile Center Page [closed]

I am new in SFMC. I have to create a cloud page once user change any details profile center value must update base on user's action
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1answer
26 views

Image “height” automatically added in Content Builder

I use custom HTML for my email templates. When a new image is uploaded into an email there is always an image heigth populated in the code. In a two column responsive content block we have to delete "...
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0answers
29 views

Getting Error while try to trigger API event in Journey From Landing pages using ssjs?

I'm working on to trigger API event in journey/Journey builder from landing pages. For now, I can able to get accessToken using clientId & clientSecret and then I tried to pass subscriberkey & ...
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1answer
17 views

Is it possible to create a complex filter with additional operands in Python FUEL SDK?

I am able to create a somewhat complex filter in Python using FuelSDK from_filter = {'Property' : 'EventDate', 'SimpleOperator' : 'greaterThan', 'DateValue' : fromDate} to_filter = {'Property' : '...
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1answer
22 views

Query From Shared Data Extension

I have a shared Data Extensions across multiple Business Units. I need to run a query from it in a Child BU but every time I try to run I get "× An error occurred while checking the query syntax....
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2answers
23 views

SQL Query for a MarketingCloud campaign opens?

I'm trying to create an automation that looks back at a specific campaign and sets a flag on their profile if the user opened the email. This campaign would run every day and then talk back to ...