We’re rewarding the question askers & reputations are being recalculated! Read more.

Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

Filter by
Sorted by
Tagged with
0
votes
0answers
19 views

script not throwing any error but data inserted in the DE is wierd

<script runat="server"> Platform.Load("Core", "1.1.1"); try { /* -------- Get Auth -------- */ var url = 'https://******************************-1.auth.marketingcloudapis.com/v1/requestToken'...
0
votes
0answers
14 views

Birthday Journey with Sql query in Automation

I have created a Journey with Automation for birthday. I have a data extension with birthday field, using which I have created an automation to include only the customer's having birthday's on the ...
0
votes
1answer
34 views

Can I query to all contacts in contact builder

Is it possible to write a query to pull records from contact builder all contacts.
1
vote
0answers
17 views

Convert Lead activity issue in JB

Journey ScreenshotOur MC org is integrated with a Sales Cloud org. I have attached Journey screenshots with client name blanked out. I have been trying all sorts of configuration options on the "...
0
votes
3answers
50 views

AMPscript to show copy dynamically

I'm trying to write a bit of AMPscript that does the following: IF firstname exists say "John, your" IF no firstname say "Your" I tried this, but it doesn't work: %%=iif(empty(@firstName),"Your", ...
0
votes
2answers
46 views

lookup table from another DE

I created this simple test but it just seems not to be working, I am trying to pull data from another DE that is not linked to the email: %%[ var @surname set @surname = lookup('test_DE_name','...
2
votes
1answer
51 views

Add business days to a date - exclude saturday and sunday [on hold]

I have a variable called "BILL_ISSUE_DATE" and I would like to add 3 business days to this date. I need the new date for a "Wait by Attribute" in the journey. So lets say BILL_ISSUE_DATE = November ...
0
votes
2answers
29 views

Unable to retrieve security descriptor for this frame error in HTTP POST request SSJS marketing cloud

I am trying to post a request to my site and I am using SSJS HTTP post method. But the POST request is throwing error "" Unable to retrieve security descriptor for this frame. Im not sure what i ...
0
votes
1answer
37 views

How to Disable and Enable the URL ecrypting in Exacttarget?

I have all my URLs updated to links as below, %%[ SET @MyURL = "http://Www.example.com" ]%% <a href="%%=RedirectTo(@MyURL)=%%">Click here</a> For a custom Integration, I need the ...
0
votes
0answers
25 views

Send Emails using Automation on a scenario [on hold]

I want to send emails using Automation studio. But there are below condition. Email Send date is 17th of Every month. Send excludes Fri, Sat, Sun & Mon. If 17th falls on excluded days, then ...
-1
votes
0answers
35 views

I want to retrieve multiple values from one content block to nested content block in marketing cloud [on hold]

I want to retrieve multiple values from one content block to nested content block in marketing cloud. Actually I one primary content block which I am using in Email Template, where in that content ...
1
vote
0answers
36 views

REST API integration using SSJS in Auotmation - JSON

I am working on SSJS REST API, the automation will RUN hourly and we need to Parse the response and update in the data extension. First, we are doing a POST method where we're sending four fields ...
0
votes
1answer
28 views

Updating records from the base DE in Marketing Cloud

We are doing a big SQL that combines data from 3 synced data extensions (objects from CRM) and 3 local data extensions in Marketing Cloud. The data lands in the target DE, that's OK. However, we need ...
3
votes
2answers
58 views

Marketing Cloud API Get Contacts Who Are Not in Any Channel

I have about 25,000 contacts who are not in Email, SMS or any known channel. I need to completely remove them from the system, but you can't query for them since they are not in a channel. I'm trying ...
0
votes
1answer
34 views

Using AMPscript to populate email, sending to a different DE

So here's my use case: I need to send a weekly email containing all upcoming webcasts from our ecommerce site to our our subscriber base. I have a file of website products and I have a separate DE of ...
1
vote
1answer
41 views

Suppress specified links within emails

I am looking to suppress a specified AMPscript personalization string link within the body of one of my emails. It's %%view_email_url%% that I don't want to be tracked. I tried RedirectTo and other ...
0
votes
1answer
26 views

Find out how many emails were send to a Subscriber Key from all the child BU on a daily Basis

We want to create a suppression list for marketing communication. As part of which We want to find out if any Subscriber Key has received any email from any of the Child BUs in our org. Is it possible ...
1
vote
1answer
26 views

AMPSCRIPT to get Value in JourneyData

I have an issue in ampscript to get value in journeyData to Send an SMS. This is my ampscript to check if that field in journeyData has value or not if empty(sObject:field) then set @field = "...
1
vote
1answer
35 views

Update data extension filtering on WHERE function

If we're building a data extension through a SQL query and it is set to Add and Update and we also use a where function like the one below: WHERE c.Optin__c = 'TRUE' If the Optin__c field is changed ...
1
vote
1answer
30 views

Ampscript GET view_email_url

Hello I have a problem with an ampscript code I can not get the online version and send it in salesforce cf the following code: %%[ var @contactId, @campaignId, @id, @contactRows, @limitRow, @nom, @...
0
votes
1answer
25 views

Use of data extension fields dynamically inside a SMS content [on hold]

Can we use a data extension fields dynamically inside a SMS content in marketing cloud. Any help would be appreciated.
0
votes
1answer
31 views

Email tracking data NOT syncing SalesCloud, for the Email Sent from Journey Builder!

Why the Tracking Data of emails sent from below journey are NOT synced and showed under Individual Email Results? IS THIS SOMETHING TO DO WITH AS I HAVE TAKEN API AS ENTRY SOURCE!! I am aware of the ...
0
votes
1answer
22 views

Can we Integrate Salesforce Sales Cloud data with Social Studio?

I have an account set up with Marketing Cloud Connect. Can I sync Sales cloud and Social studio? - Suppose If I want to track/post on the Facebook account of my Contact/Leads [along with their consent]...
0
votes
1answer
21 views

Based on the SMS response will I be able to send an email through journey builder

I am trying to send an sms to a list of subscribers in a data extension through journey builder.I have added the DE as the entry source in the journey builder. Then I have created a SMS activity . ...
0
votes
1answer
44 views

How to access cloud page from script activity in automation [on hold]

As per the standard, we cannot use ampscript in script activity. Is there a way of referencing ampscript code in Script activities, and executing it in this context - either in a Cloud Pages or stored ...
0
votes
1answer
30 views

Marketing Cloud - Change Field Size in UI Data Extension

While creating or editing a record in a Data Extension, the fields in Marketing Cloud UI (Contact Builder) are too small. I have some fields where I only need to put some four char code and they are ...
3
votes
1answer
44 views

How Can I Programmatically Update Multiple non-sendable DEs to be Sendable?

I have a cleanup I'm working on and hitting a wall. We use email address as the subscriber key. I have a few hundred DEs with an "email" column that are NOT marked as sendable. I want to update them ...
2
votes
0answers
18 views

message: 'jwt malformed' in Custom Activity in Journey builder

I am trying to build a Custom activity for journey builder. I was using the great tutorial by Markus Slabina Salesforce Marketing Cloud - Service Cloud Custom Split Activity as a start. The activity ...
0
votes
0answers
18 views

How to sync Salesforce Marketing Cloud audience? [on hold]

Currently we are using Segment Personas to generate Audiences and Traits in Salesforce Marketing Cloud. We are investigating generating these Audiences and Traits directly from our data warehouse. I'...
1
vote
1answer
35 views

Using API call in SSJS

I would like to know if we can do an API call Using SSJS. My need is to extract data from a data extension and target an end point using API call. The SSJS is unfortunlly not documented very well. I ...
-5
votes
0answers
29 views

Salesforce Data Event don't link in contact builder [on hold]

for a few days, when i create a journey with a salesforce data even as a entry source, it is created the relative data extention, and the records are geneated but the DE is no linked in the contact ...
0
votes
2answers
29 views

What is the average time taken to populate tracking data in Marketing cloud and “Individual Email Results” in Sales Cloud [duplicate]

I am working on a API triggered journey with a single email send activity. Though the trigger successfully sent the email and also received the email. I am unable to see the trackig data neighter in ...
2
votes
0answers
39 views

Using External API to generate unique link invitation [on hold]

Before anything, this questions is from a beginner in the API environment, so any feedback is greatly welcome. I have a request to create an invitation URL for customers to leave a service review on ...
2
votes
1answer
41 views

Dependent dropdowns in Cloudpages and Dropdown values to be pulled dynamically from a DE without page refresh!

I have a cloud page set up as below. https://i.imgur.com/Fjf2zwf.png And 2 Data Extensions as below, https://i.imgur.com/ZoS4aCu.png https://i.imgur.com/cOzdEH3.png I need to achieve the below, 1) ...
0
votes
1answer
26 views

MobilePush SDK - In-App Messages implementing

Does anyone having experiences with implement MobilePush SDK for In-App Messages? Our developing team is chewing the learning app but it doesn't specific the method that SDK handle In-App Messages ...
0
votes
1answer
44 views

SSJS and AMPscript

I'm trying to output message if there is an error and i have very little knowledge in javascript in general. Could I get some feedback on if the following would work or how I would go about : If ...
4
votes
2answers
54 views

Manage Transactional & Promotional MobileConnect sends

We need to send two types of messages to our contacts. Giving the fact that there is no such thing as Transactional SMS sends in Marketing Cloud, we've decided to create two keywords: NOTIF: to be ...
1
vote
0answers
38 views

How to Import Salesforce Data to Marketing Cloud using Import Activity?

I'm Trying to Import Salesforce Data to Marketing Cloud using Import Activity. But that's cannot work with marketing cloud. and I've refered following document : https://help.salesforce.com/...
0
votes
0answers
38 views

The 'Content-Type' header must be modified using the appropriate property or method.\r\nParameter name

I am making a Http get request to 3rd party api using SSJS. each time i make a call is get below exception: e: {"message":"An error occurred when attempting to evaluate a Util.HttpRequest call. See ...
0
votes
0answers
47 views

Marketing cloud - Amp script dynamic values cloud pages [on hold]

I have 24 campaign statuses in SF CRM when an email is sent to customer through Journey builder status being set on campaign member as 1 email sent and when the same person responds to our email we ...
0
votes
0answers
34 views

Include the Country Code in Data Extension [on hold]

Is there a way to include the Country Code in a field inside Data Extension? I have a field with records that come without this and thinking if have possibility to include this. To be more clear: i ...
1
vote
1answer
29 views

Marketing Cloud email sent < 24 hours not showing up in Discovery report

I'm having an issue where I send and email and then several hours later I'll try to create a discovery report to show other stakeholder the clicks, bounces, etc. However, the send does not appear in ...
1
vote
1answer
37 views

Short Code across business units

Just a question that i did not see in the documentation: If a customer sends a STOP keyword to a shortcode that is shares with many BU's, the customer opt-out for all sends to that shortcode? Includes ...
2
votes
1answer
33 views

AMPscript syntax

I have this piece of AMPscript which shows different preheaders based on language. Except two, GB and JP, all of the others show the relevant preheader. The data extension has the right value and it ...
-4
votes
0answers
19 views

How to create a custom Activity in journey builder to export to SFTP [closed]

I'm very new to SFMC Development. I wanted to design a custom activity which push data file from Jouney builder to External SFTP. How I can achieve this. Can you please help me here. Thanks
3
votes
1answer
52 views

Send emails using Salesforce Reports based on Custom Object

I want to send emails using a Salesforce Report which is based on Custom Report. I have created an AMP Script Code in order to fill some fields but I don't receive the email. This is the code: %%[ ...
0
votes
0answers
28 views

Create a new list based on the Email sent from journey builder [closed]

We have a sales cloud integrated with marketing cloud. In the marketing cloud we have a data extension with a list of subscribers.We gonna send a mail to the subscribers through journey builder.We ...
1
vote
1answer
35 views

Transactional Messaging API Reporting

I am looking for where the transactional messaging API is reporting with email tracking (opens, clicks, CTR, etc...), however, I am not finding any documentation or anywhere within SFMC where this is ...
2
votes
1answer
40 views

Marketing Cloud - Is there a way to disable WAC String for a specific link (ex. Tracking Link) with AMPscript or otherwise?

A client recently went live with a Commerce Cloud website / Marketing Cloud integration. Marketing Cloud is sending a Shipping Confirmation triggered email. The tracking link in the Shipping ...
0
votes
0answers
36 views

How to send triggered emails from SOAP API in Marketing Cloud

I try to send an email from Marketing Cloud with the SOAP API but it doesn't work. I try with SOAP UI, I always get a "OK" status but I never receive the email. This is my code: <?xml version="1....