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The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

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1answer
10 views

Marketing Cloud: pass system VAWP view_email_url as a parameter to VF page

We link to a customer profile center like this: SET @clientkey = [Id] SET @clientkeyencoded = URLencode(@clientkey,1,1) SET @URLprofile = Concat("https://vf_page_name.secure.force.com/profile?source=...
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0answers
21 views

Dynamic copy questions

I need to add a new dynamic field for Marketing cloud. I am currently using %%First Name%% but I need to update it to %%CampaignMember:Common:FirstName%%. I want to ask: Is it possible? Is my ...
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1answer
6 views

How are bounces / unsubscribed handled?

How do unsubscribes and bounces get handled with email sends using data extension? Are unsubscribers removed from future email sends? What about hard bounces?
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1answer
15 views

In a SalesForce Marketing Cloud landing page is there a way to track if a page has been viewed before

Is there a way to track in a SalesForce Marketing Cloud landing page if a user has previously viewed the page. Scenario: directing a user to a landing page from an email. On the off chance that the ...
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0answers
17 views

T-SQL Automation Studio activity by minutes period

I see there's no option to automate and run an sql activity in frequency of XY minutes... The shortest unit of time is the hour (hh). I know the T-SQL query supports the mi,n for minutes. But the ...
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0answers
22 views

SQL Query is not retrieving PersonContactId

Marketing Cloud is connected to Service Cloud by the Connector: synchronized entities Accounts, Contacts (and 5 others). GOAL: I want to create a Data Extension in Marketing Cloud that ONLY ...
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1answer
24 views

Query Execution from Server Side JavaScript

I have the following code as a Script Activity,I made few changes on an existing piece of code.It's getting completed without any error. My questions are: 1.The query is not getting updated with the ...
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0answers
16 views

Marketing Cloud permissions - can't export shared DEs

We've created a role that works for our business, there is one permission that we are struggling to work out. We have Data Extension permissions allowed for exporting, and shared folders are set to ...
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0answers
14 views

Enable CORS in Cloud Pages?

I have created a landingpage (cloudpage) which should be accessed from a form on a remote server. We thought we need to enable CORS for this. So we added the headers suggested in this post However ...
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1answer
31 views

Violation of PRIMARY KEY constraint. Cannot insert duplicate key

Getting error on the query and is below. Email_Master primary key is 'Email Address' and thee target Data Extension primary key is also 'Email Address'. Can you help/advise what is the issue on the ...
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2answers
15 views

Error when trying to query All Subscribers

I'm trying to query all subscribers through an SQL query. I've copied a query which I am using in another instance of marketing cloud which works fine. However in the new instance the query activity ...
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1answer
19 views

Query Error: Old style JOIN (ANSI JOINs) syntax is not allowed

I'm trying to build a Segment Count history table. There's three columns in this table. I want to insert 5 rows daily. The code below worked (minus createdate). I needed to add CreateDate so as not to ...
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1answer
11 views

SYNC SFSE X SFMC: Error by updates records

The Data Integration Between Service Cloud and Marketing Cloud not put all records. In the SFSE the number of accounts is 4.097 and in SFMC appears 2.9 like records sync. I dont understand why cause ...
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1answer
14 views

Is SMS Blackout inherited by other BU?

I have an SMS Blackout Window set and active in my parent-Business Unit. Is it automatically inherited by all child-BU or should I set up new SMS Blackout window for every one of them?
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1answer
30 views

Adding several pre-headers and subject lines to the same HTML template - SalesForce Marketing CLoud

I have built an email template that my client will use in SalesForce Marketing Cloud. He requested to insert several pre-headers and subject lines in one template. Is that possible? Usually, in other ...
3
votes
1answer
26 views

Using Sales Cloud Attributes in Decision Split Activities within a Child BU

When you configure Sychronized Data Extensions in Marketing Cloud, an Attribute Group is created in Contact Builder for the Synchronized Data Extensions, where cardinal relationships are created based ...
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0answers
16 views

ClassCastException on APIObject to DataExtensionObject when we upgraded to java 8

When we switched from a java 6 to java 8 application server environment we got this runtime ClassCastException when we call the MC API java.lang.ClassCastException: hbs.schoolwide.hbsMessaging....
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0answers
18 views

Creating a Backup or Archive of a Marketing Cloud Account

After an account migration what would be the best way to "download" and archive as much of the data as possible from an account before it gets shut down? Would everything that can be extracted be ...
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1answer
18 views

Create Installed Package Into Business Unit (Account) Via API

We are moving from the old SOAP API to the new REST API to publish into Content Builder. As a result we need to create installed packages inside our clients SFMC accounts so we can get tokens to use ...
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0answers
32 views

Salesforce Triggered Send Heavily Delayed

We have a triggered send for sending order confirmation emails that we fire over API from our ecommerce platform. The volume isn't huge (2-4k emails per day), but after the triggered send is live for ...
2
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0answers
20 views

Using Einstein Engagement Scoring with IP Whitelisting

I'm looking to enable Einstein Engagement Scoring on an account. According to the list of Prerequisites for Einstein Engagement Scoring, the documentation states: Einstein Engagement Scoring is ...
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0answers
26 views

Query on Suppression List Does not Return any Record

Ive tried the following code but it does not return any record. Select l.SubscriberKey as SubscriberKey, l.[Status] as Status, l.ListName as ListName FROM [_ListSubscribers] l WHERE l.ListName = '...
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vote
2answers
35 views

Overwrite Data Extension with API call

Has anyone figured out a way to overwrite Data Extension rows via API call? There isn't anything for it in documentation, neither SOAP API, SSJS, AMPscript, WSProxy or GTL seem to have an option to ...
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1answer
31 views

converting date format to sydney time

Im able to achieve getting date format to server time(LocalDateToSystemDate(@currentSystemTime)) or user time(now()) in ampscript. But i want this date format to be convert to sydney time how can we ...
1
vote
1answer
27 views

Type of html emails in the system regarding API

We are creating HTML Emails and I want to get the content of them by SSJS but the problem is their type is not "Email" or "ContentBlock", it is like in the middle of those. I can retrieve their IDs, ...
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0answers
29 views

No entries in the journey with salesforce data entry event

I am trying to build my very first Salesforce data entry event based journey to send a confirmation email when a campaignmember status is changed. I cannot find entries in SFMC journey while there are ...
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1answer
54 views

Random 16 character ID needs to be generated [on hold]

I need to generator random 16 characters in marketing cloud ,how can i achieve this?
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1answer
27 views

Marketing Cloud Cloud Page set as an Installed Package

Here is our use case: We have created a cloud page. We have created a package and added a component under the package and included the cloud page url in the login endpoint and redirect endpoint. Now ...
2
votes
1answer
39 views

Not Opened Measure not returning records

I want to use Measures to return Subscribers that did not open a specific email. I sent the email to 4 Subscribers and one of the Subscribers opened the email. I can see this in the tracking view: ...
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0answers
28 views

Send Throttling + Wait Activities in Automation Studio

I'm creating an automation that has user-initiated sends and wait activities. After the first user-initiated send at 9am, there is a wait activity for 24 hours, then another user-initiated send, then ...
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1answer
30 views

Cannot submit form on custom Preference Center

we are trying to create ower own preference center. When using the code below, the right lists etc are loaded, but the Update Button has no function yet and I do not know how to do it. Any ...
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vote
2answers
29 views

exporting Google sheets into SF Data Extension

my newsletter briefing is managed in google sheets (Links, prices etc.) and I would like to export these data directly into the data extension (UTF8) without c&p, converting and importing. ...
2
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0answers
32 views

Marketing Cloud Ampscript Lookup variable

UPDATEI found the problem. - entrysource Journey = salesforce data event (which automatically creates 2 Example DataExtension with headers = service cloud fields) - from this journey I send the ...
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1answer
28 views

Marketing Cloud Connect - Related Lists on Contact Page Layout

I can't find information regarding what the difference is between the 2 Related Lists that are added to the Contact/Lead Page Layout (Email Sends and Individual Email Results).
1
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1answer
45 views

Contacts stuck in wait activity

I have created a journey with the entry event being a Salesforce entry event, the DE related to this entry event is updated based upon a change in Salesforce CRM - as soon as a certain field is filled ...
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0answers
18 views

Scenarios for Telecom companies requirements in Marketing cloud? [closed]

I want some scenarios for Telecom companies requirements in Marketing cloud.
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1answer
24 views

Within a Journey, insert a record for the Contact into another DataExtension based on a Decision Split

I would like to insert a record for a Contact into another DataExtension based on a Decision Split within a Journey. I do not see any documentation stating this is possible, and I havent found any ...
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0answers
28 views

dynamic product promotion

My goal: I want to make my life as a email manager much easier. Therefore I want to build a content area that can generate a product-promotion out of an identifier (e.g. product_id) by having that ...
1
vote
1answer
37 views

Accessing the Tracking Data

Does anyone know how can I access / export the data that is in the Tracking section in Email Studio? I'm not interested in sending myself an Email Report. I'd like to get that data into a Data ...
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votes
1answer
26 views

How to unsubscribe a contact from MobileConnect through a landing page?

While sending out MobileConnect SMS messages we will be using a custom "From Name" instead of a From Number. This means that we cannot get STOP/Unsubscribe replies on our SMS messages. To address this,...
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1answer
24 views

Getting `FatalError` while retrieving query definition status

Following is my SOAP request: { uri: 'https://webservice.s6.exacttarget.com/Service.asmx', method: 'POST', headers: { 'User-Agent': 'node-fuel/1.3.1', 'Content-Type': 'text/xml', ...
3
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0answers
34 views

Configuring SAP domain which is also used by another marketing platform

I'm working with a client to setup the SAP for their domain where the SAP domain is 'send.company.com' (well, similar anyway). They are currently using a different marketing platform and will be ...
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0answers
8 views

Export Personalization Builder Status Console Errors

When you have implemented a product catalog for your business unit in personalization builder and begin to implement tracking code or begin to use email displays, you will most likely get some errors. ...
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1answer
28 views

Email address lookup

Existing registrant should not be able to proceed when clicking 'ENTER' and have the following error message (in red) display below the Email Address field: Oops! This email address has already ...
1
vote
1answer
29 views

Finding a rider's origin station

Hi: I have a query that I want to run that pulls back the date of a first ride and the depart station. This is my query to date: select Distinct(b.EmailAddress), MIN(cast(b.DepartureDate as Date)) ...
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0answers
13 views

SAP set up pre-requsites for client maintaiend ISP [closed]

We are configuring new marketing cloud account. Need assistance for SAP. our client had existing domain. what all the details we need to provide salesforce. please guide me the steps.
4
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0answers
34 views

Custom Activity on Marketing Cloud absolutely dynamic

I'm doing a custom activity and would need to be able to get the value of any field of the data extension input in the journey. At this moment my custom activity is prepared to receive the value of ...
-1
votes
1answer
19 views

Fields from Salesforce Object not available in Marketing Cloud Import Activity. we can do using data stream, i need steps

Currently iam facing same issue. Using data stream we can achive mentioned by eliot harper. but iam unable to access that link.please provide steps how we can import using data stream.
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0answers
19 views

Approval Process Pardot

I am working with a client in the process of migrating from Marketing Cloud to Pardot. As a part of its Email Governance, the client uses approvals in marketing cloud to ensure all outbound ...
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0answers
19 views

Processing Tab - Smart Capture

I'm trying to create a scenario in which we do the upload of one photo to content builder through smart capture in cloud pages and I found a very good example here: Read a parameter passed via a form ...