Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

Filter by
Sorted by
Tagged with
0
votes
1answer
9 views

What data from Google Analytics is available in Marketing Cloud - and how to query?

A client has purchased the Google Analytics 360 license from Google. And so, we have integrated Google Analytics (Not GA 360) to Marketing Cloud. Great! Before we go the GA360 path, is there a way we ...
0
votes
0answers
12 views

REST API POST multipart/form-data

I've got the following call successfully done in POSTMAN using the form-data: I am trying to replicate this to an SSJS script but I am having an error : BAD REQUEST, <script runat=server> ...
0
votes
0answers
9 views

Salesforce Marketing Cloud Contacts without a channel

In our instance of Salesforce marketing cloud, I queried the ContactKey/All Contacts without a channel (no Email or no Mobile) in Contact Builder and there are approximately 90K records that have no ...
0
votes
1answer
16 views

Are non-sendable DE's counted as contacts for billing purposes?

We are in the process of deploying SFMC for our company and need to refer to minor data for our email sends (emailing parents of minors), but do not plan to actually email these minor contacts. To ...
0
votes
0answers
19 views

Displaying the output of an api response in AMPscript

I am able to post an api call and receive a '200' response, however I am unable to retrieve and display content in the printed output. The full code making the request is further below: The results i'...
0
votes
1answer
19 views

Marketing Cloud SDK iOS - Inbox Messages not cleared/deleted when user logout

All messages received while authenticated remain on the Inbox after the user signs out and the unread messages icon is still displayed on the app icon when the user is signed out. Is there a way to ...
2
votes
1answer
23 views

Checking usage of the email templates

I would like to know if it is possible to see in Marketing Cloud the count of emails that are using each email template. This is really useful, for example, when doing a clean-up of the Business Unit.
0
votes
1answer
15 views

Insert / Update MobilePush Demographics

I am currently trying to use MobliePush feature and GroupConnect as one of the communication channels. I know that when we initialize the MC SDK in mobile application it will send the contact data, ...
0
votes
0answers
24 views

Determine Locale of Mobile Number in Salesforce Marketing Cloud Mobile Connect

I'm attempting to automate an SMS Mobile number import into marketing cloud from an external database. We have a CSV file that has the columns ContactID, Locale (null), MobileNumber. The export from ...
0
votes
1answer
35 views

Populate email send date and time from another email in template

Essentially, I'm trying to get the send date and time for when a previous email was sent to include in a new email - for a journey. I know %%=GetSendTime()=%% can get it for that email, but is there a ...
0
votes
0answers
19 views

Having issues performing an import definition

So i'm having issues performing an import definition. I followed the directions here: https://developer.salesforce.com/docs/atlas.en-us.noversion.mc-apis.meta/mc-apis/...
0
votes
0answers
26 views

SQL issue in populating a Data extension in Marketing Cloud

Could anyone help identify why this SQL won't populate to a data extension: Select l.Id , l.Email , l.FirstName , l.LastName , l.MC_Lead_Mobile_Phone__c as MobilePhone , l.Salutation , e....
0
votes
1answer
19 views

Marketing Cloud Journey Builder - The triggered send was paused but could not be published

we have a journey with the entry mode "Re-entry only after exiting". The source Data Extension is overwritten by automation weekly. On last run, we had about 4k subscribers in this DE and ...
0
votes
1answer
30 views

How to Hide System Footer with Reference Content or ContentBlockByName

I am hiding the system footer by having a code snippet with the following: <script runat="server" language="ampscript">   SET @flag = "1"   IF @flag == "0&...
1
vote
1answer
20 views

Transactional API Patch Not Updating Template

We have been using the Transactional API to run a set of templates for months now with no issues, we have recently wanted to update some of the content in these templates. We have made the updates in ...
0
votes
0answers
14 views

Sending Email to additional email address on person account [duplicate]

I am working for a telco client and I have an interesting use case where I need some help. We have a person account enabled in Salesforce which will be used to send a communication on the closure of a ...
0
votes
1answer
15 views

Upgrading Android MarketingCloudSDK

For our Android app, we are upgrading the MarketingCloudSDK from 5.5.0 to 7.3.1 and am slightly confused by what needs to be done as I was not involved in the original implementation. Going through ...
0
votes
0answers
13 views

SFMC Custom Activity using Azure Functions [closed]

Is it technically possible to integrate Marketing Cloud Custom Activity to Azure Functions and use inside Journey Builder? Or A web App is always Required to host the Custom Activity? The Use case ...
0
votes
0answers
13 views

Rounded corners for email blocks with SFMC content builder

We have a requirement to apply rounded corners to content blocks in email. Apparently, it's not possible with ootb capabilities. The best solution we came up so far is to create a custom template with ...
0
votes
1answer
17 views

Ingesting data in data extension using REST API in C#

Hi I need to ingest data from my backend to the SFMC Marketing cloud application data extension. While triggering from postman it is giving me different error but when I do the same using C# it gives ...
1
vote
1answer
39 views

How to populate a Data Extension with click data for the last 2 years

I'd like to query the open, click and sent data views to ultimately find who has never opened or clicked a mail (since May 2019) and how many mails they've been sent (since May 2019) I understand ...
1
vote
1answer
39 views

CHARINDEX(“(”,ColumnName)-1) errors

I'm trying to clean a column data by deleting what comes after the open parentheses: LEFT(columnName, CHARINDEX("(",columnName)-1) as columnName But I keep getting this error: An error ...
1
vote
0answers
48 views

Every delivered email shows unique open while the email is not opened (not even seen)

I've created a journey in MC which sends a welcome email as soon as the entry source is triggered. It is synced with Salesforce via MCC so the entry source is salesforce data. Whenever a salesforce ...
2
votes
2answers
37 views

Find the name of an image based on its URL in Marketing Cloud

As part of our blog subscription process, we send out an automated email, confirming someone's subscription. The email includes an image that is stored in our Marketing Cloud platform, although the ...
0
votes
0answers
23 views

Which datapool does Bought Bought use?

Since Salesforce Support does not answer this question my hope relies on you ;) My Question: Does the purchase need to occur at the same time in the same call? Or not? [Thanks for rephrasing @EazyE] ...
0
votes
1answer
22 views

If Empty or IF not Empty in AMPscript to look specific DE syntax

Do we have any specific syntax to look at specific DE for the field if it's empty or not empty? Eg: %%[IF NOT EMPTY (@PRODUCT_CODE)IN [Data Extension] THEN]%% I want to look only at specific DE as I'm ...
0
votes
0answers
19 views

Can email studio subscriber Lists / Filtered Data Extensions be viewed within SC?

Using CM4SF, lists from Campaign Monitor can be viewed in Sales Cloud. Is there a way for someone to view subscriber lists or fitered Data Extensions from Marketing Cloud within Sales Cloud ?
0
votes
0answers
18 views

File encoding in UTF8 is truncating my file

I need to extract a Data Extension of Contacts with several million lines in UTF8. It works properly when I extract Sent, Open or Click data views but, here, I really can't figure out what is going on....
0
votes
0answers
20 views

Moving SFMC to Swift Package Manager? [closed]

To install and use MarketingCloudSDK-iOS you offer 2 options: Add the SDK with CocoaPods Add the SDK manually There is a new way to add dependencies. An Apple native one. Cocoapods is dying. Same ...
0
votes
0answers
30 views

Select statement inside case statement to add rows to DE based on count

I am building an automated productselection. I want to add rows to a DE based on record count. So far Ive come up with underneath solution, but the syntax is not right: An error occurred while ...
0
votes
1answer
16 views

Tag emails and use the tags is SQL

Is there any way to tag/attribute a tag to an email (to categorize them for example) and use it in the SQL queries to get tracking information by email types (transactional, commercial, welcome pack, ...
0
votes
1answer
25 views

Bulk insert/update Data extension using SSJS marketing cloud

I have a REST request which gives me a large volume of data in the response. I am able to Platform.Function.ParseJSON which gives me an Array list. The array size is close to 40 odd rows. Each row has ...
0
votes
0answers
16 views

How Send survey generated in SF service using SFMC journey builder? [closed]

I need to send the surveys generated in sf service using sfmc in the journey builder. First I tried embedding the survey invitation url in a button within the email content, but it returns the ...
0
votes
1answer
27 views

REST API + SSJS POST to Short.io

it seems I'm stuck with the SSJS code to retrieve the short.io response.Do you know why i'm getting the no response or status -2 call failed as per HTTP.Response? Please find below my code and ...
0
votes
1answer
26 views

Retieving sender profile through ssjs and soap

I am trying to retrieve sender profile by doing soap call via ssjs: Platform.Load("core","1"); var payload = ''; var endpoint = "https://mcrd367cfywzf2wz7gc7ln-dc7fq.soap....
0
votes
1answer
31 views

IP Warmup Simple Approach question

Hello Marketing Cloud community, Me and my team have an IP Warmup strategy to run this next week and there is a matter that I would like to get some insight from you: Since we only have a total of ...
0
votes
0answers
29 views

Error in Salesforce SQL query activity setup

I needed some help in writing this SQL query. I had it valid when I tried a different data extension as test. But when I tried to apply it to the needed DE. I got the below error message Error saving ...
0
votes
1answer
28 views

Using Ampscript LookupOrderRows Function retrieving the information from DE

I have a requirement to fetch the information into an email Dynamically from the Product_Image DE table MasterDE > OrderSuppDE > Produt_Image So there are 3 DE's, MasterDE, OrderSuppDE, ...
0
votes
1answer
28 views

I have a problem using UpsertData, show me an error

I am trying to insert the responses of a form to a DE, but when the information is captured and I direct it to my cloude it sends me the following error {"message":"The function ...
0
votes
1answer
21 views

CloudPage Help - How to lookup value from DE but return a different value

On a CloudPages confirmation page I'm trying to write a code to lookup a value from the DE and based on their survey responses, output recommendations. For example, the DE could say 'SUV'. So on the ...
0
votes
0answers
66 views

IF statement with RequestParameter AMPscript

I'm trying to create the following process: If your country is United states you should see a certain picklist of states, If your country is Canada you should see another certain picklist of states ...
0
votes
1answer
42 views

SQL birthday reminder, leap year in Marketing cloud [closed]

i'm trying to sort out a result set that sorted by upcoming birthday. This works perfectly until leap years comes into play. For example: Nov 14 1991 - 200Days left Nov 13 1988 - 200Days left Here ...
0
votes
0answers
22 views

Sending 'Back-in-Stock' triggered emails only to first 'x' group of people for each product

We have “Notify me” button on our website to alert users when the stock is back. When the stock is back, the API call happens from external system to Marketing Cloud to send triggered emails (Email ...
0
votes
0answers
28 views

DELETE Customer Journeys using SSJS? [closed]

I am wondering is it possible to delete Customer Journeys from Journey Builder using SSJS in SFMC based on dates - when Customer Journeys are created? i.g. if I create 10 journeys today - 28.4.2021 in ...
2
votes
0answers
15 views

Data Designer limitations and SFMC processing time

There's a curious situation with a SFMC instance that has a fairly complex architecture and massive amounts of data in a single BU, that apparently is too much for Marketing Cloud to handle. There ...
0
votes
1answer
20 views

Personalise Externally Hosted Images URLs in an Email

I hope you can help. I'm currently working on personalising content for emails, and I reference DE fields to personalise content. One of the fields that I created is a URL field of different images ...
0
votes
1answer
13 views

If the recipient has their preview pane on/open, if that is counted as an open? specifically for Outlook

I ran a report in which I found the number opens are 5 times grater than the audience. specifically for Outlook If the recipient has their preview pane on/open, if that is counted as an open? ...
0
votes
1answer
19 views

Ensuring a user unsubs from an email and their status updates to unsubs for all lists

currently trying to establish a sufficient process in Salesforce marketing cloud that when a user unsubs from an email sent to a list/DE that the user is unsubbed from all lists the user is in and/or ...
0
votes
0answers
26 views

How can I implement daylight saving into SQL query activity? [closed]

I have a requirement wherein I need to fetch the time to IST. For this purpose, I used a sql scripting activity in automation studio. Can someone help me to add logic for incorporating daylight ...
0
votes
1answer
14 views

Journey Activity View timestamp of activity

In Journey Builder there is Journey History, this view is random order and I have 3000+ records. Making it incredibly difficult to try and figure out the flow. My plan was to join Journey and Journey ...

1
2 3 4 5
217