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Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

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MC Connector - how does it understand the relationship type when synchronizing objects?

I have noticed something weird today, which made me a little confused about how the connector actually works. 2 BUs, 1 Service Cloud Org, multi-org connector installed. There are two different ...
robruf's user avatar
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7 views

Marketing Cloud - iOS app Push notificiation badge value count always 1

We are using Marketing Cloud SDK 8.1.2 for sending push notifications for iOS app. In the notification payload the badge value is always 1 and does not increase when there are more number of ...
Rohan Mehta's user avatar
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0 answers
23 views

Mobile connect transactional messages - keyword optin bypass

We only use mobile connect for transactional messaging and not marketing, is there a way to disable the requirement of mobile optin in Marketing Cloud or is there a way to setup a automation to ...
Andy's user avatar
  • 19
-2 votes
0 answers
28 views

How to find duplicates using Data Extensions

How can I find duplicated emails using Data Extensions or through Contact Builder? My SQL knowledge is pretty much none, and i want to know if there's a viable way to find these duplicate emails using ...
Pedro Nogueira's user avatar
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0 answers
29 views

How to create a countdown timer in an email?

I want to create a countdown timer, which will show how much time is left before the event. I know that this cannot be done with AMPscript or SSJS. AMP for emails is also out. Is it somehow possible ...
HOLTONx's user avatar
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9 views

express-session / sesssion keeps resetting only on mce site

I am developing a custom app for mce using node.js. A session is used to store user-specific values. in app.post('/authCheck') session value is setting, but whenever another request (ex.app.get('/main'...
hjShim's user avatar
  • 1
-1 votes
1 answer
26 views

Salesforce Marketing Could Emil Unique opens

Is there a way to download email performance reports to demonstrate audience who open our pervious email without using automation studio. From the report, I am looking to know: Audience Attribute = ...
user149921's user avatar
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22 views

How to Exclude and Select Multiple Data Extensions in SOAP API Email Sends?

We are currently working on creating a user-initiated email send using the SOAP API. Our payload is functioning as expected, but we need assistance with the following: How can we add a data extension ...
Ranjan's user avatar
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1 answer
24 views

Is it possible to Retrieve the code from SSJS Script activity from Automation using API?

I am planning to display the Activities from Automation Build, I already found the SOAP object for query activities, but I cannot find an soap object or a rest endpoint for this SSJS retrieving code.
Student's user avatar
  • 11
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0 answers
25 views

Request Filter a Data Extension is using

I'm trying to retrieve the FilterDefinition a DataExtension is using but failing at it right now. I'm able to retrieve the source of a Filter via the FilterDefinition SOAP call but that only gives me ...
Pieter-Jan's user avatar
-1 votes
3 answers
48 views

{{Event.EventDefinitionKeyPrefix.First Name}} not working

how to retrieve dynamic value of data extension column such as "First Name"
aswin's user avatar
  • 99
-3 votes
1 answer
36 views

Need to send snowflake data to Salesforce Data Cloud

I want to send data from my Snowflake instance to Data Cloud. Can anyone guide me the steps
Rishabh Sharma's user avatar
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1 answer
32 views

Remove customers from journey in case they placed an order within the wait activities of 6h or 24h

In journeybuilder, we want to build an abandoned basket journey. We want to send out and email after 6h and after 20h. Before each send we want to check if the customer bought something after the wait ...
Birnty's user avatar
  • 13
0 votes
0 answers
24 views

WAC - Parameter Management for LinkName Manipulation

I have an Email with an Image content block that has a link a link to Facebook. The link has a title of Facebook and an alias of facebook. In the Web Analytics Connector (WAC) Parameter Management ...
GS Dev's user avatar
  • 11
2 votes
1 answer
35 views

ViewAsWebPage link not working (but with some nice improvements ! )

Hope I could find some help here regarding the VAWP link, thanks in advance for taking the time reading me. We are currently using data extensions that are regularly updated by automations for sends. ...
Eric Tias's user avatar
0 votes
1 answer
38 views

Marketing Cloud Cloudpage not appearing in select source in journeybuilder

I create a Cloudpage with Smart capture with "Use in journey builder" enabled and it appears. I disable and enable "Use in journey builder" and now i cannot find it in the "...
Rafael's user avatar
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0 votes
1 answer
33 views

Journey Builder Entry source count is zero

I have Automation that overwrites the data extension and we are using the same DE for email send via Journey builder. Some times count became zero after running the automation. Can we set any clause ...
Rishabh Sharma's user avatar
1 vote
1 answer
45 views

Zoom and Marketing cloud Integration not working

We exclusively rely on a Webhook-only application to capture Webinar Registrations data.It was working smoothly. However, we’ve observed a sudden halt in data transmission to our Marketing Cloud data ...
vasudha  kadge's user avatar
-2 votes
0 answers
14 views

Get name of user from Whatsapp in SFMC with Meta's native integration

I have a requirement where I need to fetch the customer's name and personalize the content in a WhatsApp message when they send a message to my whatsapp channel. We are using the native SFMC - Meta ...
Ankit Bajpai's user avatar
0 votes
1 answer
40 views

Salesforce Trigger Not Calling Marketing Cloud API on Contact Delete

I'm trying to set up a trigger in Salesforce to automatically delete a contact in Marketing Cloud (MC) whenever a contact is deleted in Salesforce (SF). What I've Done: Followed the instructions on ...
Teacher Lemon's user avatar
0 votes
1 answer
55 views

Error in email preview when using Lookup() with _subscriberkey

I'm new to SFMC and AMPScript. I want to create an email that starts with the name of the employee who receives it, using the Lookup() function to return their name. My code: %%[ SET @subKey = ...
Irina Aldana Filippini's user avatar
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0 answers
44 views

Create multiple CSV files from an single data extention

I have a scenario where lead data is stored in the SFMC data extension and sent WhatsApp campaign. Depending on the response, I have to send that data to the sales representative. For every lead, a ...
shivkumar Dusad's user avatar
0 votes
1 answer
38 views

Configuring Journey Entry for Records with Pre-assigned Campaigns in Salesforce

I'm using Salesforce data in a Journey and need records that already have the campaign assigned to enter the Journey. How should I configure the Journey entry source to achieve this? Currently, it's ...
Duicug's user avatar
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0 votes
1 answer
19 views

Update contact record in native DE on journey - will the update be available for later steps in journey?

I am trying to build a journey in Marketing Cloud that includes an "update contact" step as the first step in the journey (for example, update contacts who are age 50 or older by changing ...
susane's user avatar
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0 answers
34 views

List sFTP files in a cloud page [closed]

Is it possible to list files on the SFMC sFTP in a cloud page or similar? Doesn't look like there are any native capabilities (via SSJS or AMPscript) to interact with the SFTP. Reason for asking: we ...
MC Qs's user avatar
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0 answers
38 views

Retrieve template based emails and their associated templates using the Content Builder API

I'm trying to retrieve emails and their associated templates using the Content Builder API. In Postman, I can find the template name field, but I can't access it using SSJS. Does anyone know how this ...
pmleal07's user avatar
0 votes
1 answer
36 views

Send email only if attachment exists in import SFTP Marketing Cloud

I have an incoming zip file containing multiple csv files. I extract and run an automation activity on a specific file name pattern, this is the master data file containing which file goes as an ...
IHaveAQuestion's user avatar
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0 answers
30 views

Boolean Attribute Issue in Decision Split Activity in a Shared Data Extension

I'm using a boolean attribute in a shared data extension in the decision split activity in the journey. The business unit I'm using is a child business unit. However, I noticed that the boolean value ...
Prasad Ruwanpathirana's user avatar
1 vote
0 answers
30 views

Include Cloudpage URL link in whatsaap message

I want to share a link to a custom preference center page in my WhatsApp business chat. When the user clicks the link to provide input, I want to ensure that the customer doesn't have to leave the ...
Tanu Sachdeva's user avatar
0 votes
0 answers
28 views

marketing cloud contact deletion mobile push

We are currently deleting contacts by the following rule. (CustomerId - 12 digit numbers only) SubscriberKey Like %-% (subscriber who cannot be defined) and DeviceID is NULL (Not App customer) Msg ...
Luna's user avatar
  • 27
-1 votes
0 answers
21 views

Dynamic URLs for push notification

do you know if it's possible to use personalization string for URLs in Push Notifications the same as for content? I'm trying to do that but my URL is not working. All variables are defined in Data ...
Natalia's user avatar
-1 votes
0 answers
23 views

Create filter for intelligence report

I would like to create a filter to compare the current month with the same month from the previous year in the date filter of the Intelligence Report."
Pedro Cruz's user avatar
3 votes
0 answers
70 views

Extract variable number of property values from a JSON Array in a Query Activity

Wondering if anyone working in SFMC/Marketing Cloud Engagement has a method for extract a variable number of array property values from a JSON string in a Data Extension row. I'm aware that the ideal ...
Adam Spriggs's user avatar
  • 30.7k
0 votes
0 answers
21 views

AMPscript in Location Entry push keeps runs when opening the app

We created a location entry message that has an AMPscript code that basically updates a field in a Data Extension by adding 1 to the value of that field. We implemented this solution to count push ...
Raas's user avatar
  • 17
0 votes
1 answer
39 views

Hiding HTML table of code within Ampscript IF-ELSE Statement - Reduce file size?

I am working on an email template with a large number of modules. If I add these modules within the AmpScript IF-ELSE statement - for eg: Display module 1 table of code within in the If statement and ...
user1373287's user avatar
-2 votes
0 answers
32 views

Marketing Cloud Consultant Certification - Decision Split [closed]

I am studing for the Marketing Cloud Consultant Certification and I have some doubts regarding the following question: Northern Trail Outfitters (NTO) imports a file daily into Marketing Cloud of ...
Joana's user avatar
  • 1
0 votes
1 answer
59 views

Redirect not working in if/else but working in some part of the code

In This code Line 62 & 65 where i have commented out { Redirect(concat(@loginPageURL,"?invalidtoken=",1,"&referer=",@referer)) } The code does not work when i include these ...
UTKARSH SINGH's user avatar
0 votes
1 answer
38 views

Tracking extract - attributes file

can someone help with including attributes in the tracking extract output? My goal is to include in the tracking extract an internal list id that corresponds with a subscribers' event. That list id is ...
PForsyth's user avatar
0 votes
0 answers
30 views

Journey Builder Admin Notification After API Event [closed]

Here is a simple scenario. Journey starts with a data extension entry source and sends an email to customers. Customers click the link on the email and navigates to product page. Customer adds the ...
Muhammed Ismail Paligu's user avatar
1 vote
0 answers
40 views

Custom Content Block / triggerAuth2 workflow

Setting up my first Custom Content Block, trying to use triggerAuth2 (OAUTH Authentication). My app should: on load, authenticate with triggerAuth2 (done) From the result of that, my app should read ...
Jonas Lamberty's user avatar
1 vote
1 answer
54 views

Why isn't my link getting populated when using AMPscript

I'm using Salesforce Marketing Cloud and need to populate a link using AMPscript. For example, the link is https://website.com/%%=v(@variable1)=%%/%%=v(@variable2)=%%/%%=v(@variable3)=%% The link ...
hihihi's user avatar
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0 votes
0 answers
62 views

SQL code repeats result for first row only

I need to concatenate columns in an alphabetical order, so I used solution provided here: Marketing Cloud - SQL Contatenate columns in alphabetical order select stuff(x.c,1,1,'') as [constraint] from ...
MrSkover's user avatar
-1 votes
0 answers
25 views

I want to extract data of big data extension to FTP using automation

My Data Extension has 710956745 records in it now I want to export this complete data to FTP by dividing it in multiple files how can I do it with the help of automation. I got this task to do some ...
Naman Khamesra's user avatar
1 vote
1 answer
30 views

How to Correctly Exclude Checkout Day in Daily Rate Calculation with AMPscript?

I am using AMPscript in Salesforce Marketing Cloud to parse serialized JSON data for hotel reservations. Each entry contains start and end dates along with a daily rate. I need to calculate and ...
Matt Black's user avatar
0 votes
1 answer
26 views

Suppress engagers from the journey builder eBlast and send the same eBlast to non-openers using journey builder

I sent an eBlast using journey builder to my subscribers. Based on their engagement activity, a new record was created and updated in the CRM subsequently, the DE was updated with a boolean value. I ...
NDSF's user avatar
  • 7
0 votes
1 answer
65 views

Marketing Cloud - SQL Contatenate columns in alphabetical order

I need to concatenate several columns in an alphabetical order. Is that possible to be accomplish with Marketing Cloud limited SQL? Below you can find the sample structure: SELECT TOP 1 constraintl, ...
MrSkover's user avatar
-2 votes
0 answers
19 views

object activity record data into email for personalization || Journey builder || Marketing cloud

Reference article: Journey Builder || Object Activity || Save generated SFID In journey i am creating records in salesforce CRM org using object activity and i want to use that newly created record ...
Kush Patel's user avatar
0 votes
2 answers
43 views

Journey Builder sending to the wrong email address

I have a sending data extension with an ID as the subscriber key + the email address. The issue is that when sending an email via journey builder, for some reason it's not sending the email to the ...
malena's user avatar
  • 21
0 votes
1 answer
40 views

How to fetch data of users entering into journey and data of users in wait period activities in journey builder

Please assist with the below details on how to fetch data of the users: a) How can we fetch data of the users entering into the journey using SFMC reports or any source for KPI. b) How can we fetch ...
Sfdcprgmr's user avatar
  • 437
0 votes
0 answers
24 views

SFMC Push Notification to custom Web URL

I would like to send a push notification that uses the Journey Builder option, "Go to Web URL: Insert a URL in the field that goes to a web page." Does this field support a content block or ...
JulieHurtz's user avatar

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