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Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

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1answer
4 views

Entry Data for Journey - Scope and Values

Does the Entry Data in a Journey stay the same value throughout the Journey if it changes in Salescloud? My Marketing Cloud Instance is connected to Salecloud via the Marketing Cloud Connector. I ...
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0answers
9 views

Marketing Cloud: Using a Shared IP with SAP (Sender Authentication Package)? Possible?

Is it possible for a client to purchase SAP (Sender Authentication Package) but use a shared IP? SAP comes with a dedicated IP and I can't find anywhere saying if it's required to have or not. The ...
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0answers
3 views

Marketing Cloud new Transactional API - Error while activating definition

My MC account just got enabled on the new transactional email API which was "released" a couple weeks ago. I'm following the documentation here. The POST to create the definition returns returns an ...
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0answers
4 views

How can I create a list in Marketing Cloud directly from Sales Cloud?

How can I create a list in marketing cloud and populate it directly from Sales Cloud? Thanks
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0answers
6 views

Add protocol to URL after deployment

Panicking. I set up an email with content builder and had multiple people test everything fully before deployment, but now when I click on the link in the final email that deployed to my audience, I ...
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0answers
8 views

Populate data extension according Checkbox in Cloudpage

I tried to create a cloudpage in html that has a checkbox with three subjects that the customer will mark if has interest. This is my cloudpage: https://pub.s7.exacttarget.com/u2qn0g1i5kd I used ...
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0answers
6 views

Marketing Cloud API CORS Update

I was getting the below error when making a API call to Marketing Cloud using a browser from different domain. Getting error Access to XMLHttpRequest at 'my MC url' from origin 'other domain' has ...
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0answers
6 views

SystemDateToLocalDate inside SQL Automation

I know the function SystemDateToLocalDate is not available inside SQL but i would like exactly that feature inside an SQL query to convert the Date records of data_views (which are CST Central ...
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0answers
8 views

Email Sendable Data Extension Results

We have a use case where a user wants to receive on a daily basis the data in a sendable data extension.. Example, Recipient Name, Recipient Language, etc.. This will be required at the record level (...
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0answers
12 views

Export list of Automations from Automation Studio

Is it possible to export a data file containing all the Active Automations - as much detail as possible. We're actually migrating away from SF and I need to get an understanding of our existing ...
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0answers
17 views

SQL Query to find duplicates [on hold]

I need an SQL query to find duplicated in my Contact DE with different Primary Key. Can anyone help me write the query? Thank you
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1answer
23 views

SFMC Cloudpage Execution Context is always load

I am making a cloud page to be a subscription centre. When the page is requested with a GET I want the user to submit a form on the page. When the page is requested with a POST, I want to unsubscribe ...
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2answers
27 views

To Invoke Automation from SSJS

Is it possible to invoke automation from SSJS? We want to create Script Activity and based on some conditions wants to execute different automation? Can we do invoke automation using Script Activity?
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1answer
22 views

InvalidDecimalScale SFMC CSV data import

Anyone run into an InvalidDecimalScale error in the SFMC CSV data import? I came up with a contrived example to test. I made my data extension super simple: It's a data extension with three fields. ...
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0answers
14 views

How to create a custom Refer a friend/forward to a friend landing page in Salesforce Marketing Cloud?

How can we create a new custom Refer a friend/forward to a friend landing page in Salesforce Marketing Cloud? Does anyone know if this is even possible? The information that I have found online so ...
0
votes
1answer
50 views

!= strangeness, not working despite the values being the same

If I do the following set @currentOutlet= 1 set @previousOutlet= 0 if @email_rowCount != 0 then for @i = 1 to @email_rowCount do set @this_row = row(@email_rows,@i) /*get row based on loop ...
1
vote
2answers
35 views

content builder editing AMPscript

I'm trying to use AMPscript in Content Builder and am getting a lot of HTML being added to the code. For example : %%[ var @a,@b,@c set @a = 1 ]%% Generates an error because a <br /> is added ...
2
votes
1answer
21 views

view_email_url on a secured page

Is it possible to make the view_email_url link in Marketing Cloud open up on a secured page (using https protocol)? We have purchased SSL certificates for CloudPages and images but can you apply SSL ...
3
votes
1answer
31 views

Einstein predictive email recommendation(SFMC) on product out of stock when email is clicked?

Here's the scenario on Einstein SFMC Einstein-element is added to email which sell iPhones, customer receive the email and iPhone recommendations in Einstein module - for example iPhone 9 and XS. ...
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1answer
17 views

Need to track page without product catalogue

I have a question. Can I able to track the customer's view page, URL,clicks without uploading product catalogue in Einstein recommendation. I know that we can track products page by uploading ...
3
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1answer
36 views

How to resubscribe a subscriber in mobile connect

We have a use case where we want to house all unsubscribed in Salesforce CRM but not in Marketing Cloud. This works in email sends as I can always send the transactional emails from Marketing Cloud , ...
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0answers
9 views

Error while using JAVA FuelSDK

I am using eclipse java luna to install Java fuelSDK. I used maven to add the following dependency to my project's pom.xml: com.github.salesforce-marketingcloud fuelsdk 1.3.2 Content of my ...
1
vote
0answers
32 views

All Soap API calls to Marketing Cloud returning 405 error

I have 2 instances of Marketing Cloud I'm currently working with. Both have been configured identically for API access and I created a OAUTH 1 package for Web API integration for each of them. ...
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0answers
24 views

Create Send Definition Not Authenticated 40001 Error

I'm an experienced Salesforce dev but new to Marketing Cloud. I'm prototyping sending an email from Salesforce using some predefined static content in an email template in Marketing Cloud. I'm trying ...
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0answers
13 views

Journey working in Test, but Live doesn't appear to be working

Have a simple email Journey I am working on with this criteria: Who: AccountID (PersonAccount) Object: Opportunity Action: Created Criteria: Product_Start__c WASSET I am able to start the Journey by ...
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votes
1answer
36 views

Activation of PI_SESSIONS and PI_SESSION_ENDS

Regarding Einstein Data Extensions, I was able to activate the same through Personalization Builder and some of the the Data Extensions are being populated. Looking to the following link, https://...
1
vote
1answer
47 views

Marketing Cloud REST API “Not Authorized” error in Postman

Am doing a POST REST API call out from Postman to insert a record in Data extension. Below are the steps: Step 1: POST --> https://s50.auth.marketingcloudapis.com/v1/requestToken Body --> { ...
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0answers
44 views

Drag and Drop custom block in Email Template disable to edit [on hold]

Could you please help to solve the below issue, i am facing right now. I have created the custom block using sample example of GITHUB. Please find the link below with SSO. https://github.com/tbesluau/...
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0answers
10 views

Marketing Cloud Fuel SDK API : get Email Text/HTML

I am working on Salesforce Marketing Cloud API to extract Email Text/HTML. I am using ET_Client.ET_Email() function of Fuel SDK python to get data. Below is code snippet myClient = ET_Client....
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votes
1answer
25 views

Multiple triggered send definitions using same data extension

I have 5 scenarios where I want to send a triggered email. Each scenario has 1 unique variable that will be dynamically populated. Would it be problematic to create one data extension that has the 5 ...
0
votes
1answer
32 views

Is the Salesforce Marketing Cloud reporting API the same as the standard Salesforce reporting API?

Been googling but slightly confused about Pardot vs SF Marketing Cloud vs SF. Is the same reporting API for standard SF the same as the reporting API for Salesforce Marketing Cloud?
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2answers
31 views

No results when querying _Click data view in Marketing Cloud

I'm trying to query the _Click data view and return a SubscriberKey for every user that clicked a link in a particular email. I've try several different ways to get at this and none are returning any ...
0
votes
1answer
25 views

Ampscript IF OR statement for salutation rule

I'm stuck with my language variables, maybe someone can have a look and help? The code worked until I noticed that I have not one field to take into consideration (title) but the info might be in ...
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0answers
26 views

How to set the customer key of a content block as a var in email

So I have numerous emails in each journey that when updating it takes way too long to edit and update at the moment. Right now I've got it down to using shells and then dynamically dumping the body ...
2
votes
1answer
30 views

Marketing Cloud Mobile Studio Subscriber key

I'm trying to understand how I can do targetted push notifications from Marketing Cloud within a journey. I'm having a hard time understanding how will I identify specific people and setting their ...
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0answers
23 views

ExactTarget REST API - Cloud Pages & Collections

I've successfully used the available REST API in order to create various assets in Marketing Cloud / ExactTarget, like HTML Emails, Templates and Landing Pages. The email assets are visible under the ...
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0answers
26 views

How to remove Sign In' & 'Forgot Password and then adjust width of Email Template to remove white spaces?

I want to remove 'Sign In' & 'Forgot Password' from attached email template and then adjust the width so that white black spaces be adjusted. Please assist! Dear Gortonington,. Awaiting for your ...
1
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0answers
33 views

Mobile Push SDK Functionality

I would like to get some best practice with Mobile Push SDK and Contact Keys and making sure we don't create duplicate contacts in MC. The high level architecture looks like this: The issue that we ...
0
votes
1answer
24 views

How to access the Safehouse location in SFMC?

I would like to access the SafeHouse location through FTP. I am aware that file transfer in automation studio is one way to do it. I was wondering if I can login to a FTP location and view the ...
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0answers
30 views

Use AMPscript to calculate an Expiration date and validity

I would like to check the syntax of the AMPscript below because I cannot preview and test email,... I have an other issue which I don't understand because I could send emails previously and I don't ...
0
votes
1answer
23 views

Marketing Cloud- How to test bcc/cc are working or not?

The CC/BCC fields are updated in Triggered Sends. Now, I want to validate/test if the emails are getting CC/bcc’ed or not. Need someone who is familiar with testing scenarios in Triggered Sends/...
0
votes
1answer
25 views

Do automations have a time limit where they crash?

I am uncertain if this question was asked somewhere but atleast I did not find a post that covers it within a few minutes of searching on documentation and stackexchange. Closest question I found Do ...
1
vote
0answers
12 views

(405) Method Not Allowed on all FuelSDK requests

I am using C# and the FuelSDK to use the Marketing Cloud API. I have tried multiple methods but they each give me the same Exception -> Method Not Allowed. I looked into this but i couldn't find the ...
2
votes
0answers
23 views

Ampscript Not Working on Send SMS Journey Activity

I'm trying to create a journey to send a SMS with some personalization strings. The Journey is sending the SMS but all the ampscript variables come in empty, I'm using the following code: %%[ SET @...
0
votes
3answers
58 views

Sending Messages with Dynamic Content

I'm starting with AMPscript, and I need to send a batch of email messages to my customers where each one receives a slightly different content, which should be obtained dynamically for each email To ...
0
votes
1answer
46 views

How to send an email, three days before birthday using SQL query in salesforce marketing cloud?

I am new to salesforce marketing cloud. How to send an email, three days before birthday date using SQL query or using data filter Automation studio. Could anybody please help me.
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0answers
21 views

How do I insert my credentials into the Client when using the ExactTarget S6 WSDL

I have imported the S6 WSDL into Visual Studio 2013 to generate the client code however I cannot figure out how to give it the clientSecret, clientId and/or auth token so that it can actually perform ...
1
vote
2answers
36 views

What is the primary key in data view - sent and data view - open?

I want to create a data extension consisting of total sends, their send datetime value & total opens. There isn't any standard report in marketing cloud which provides time of send. To fetch ...
0
votes
1answer
25 views

Running SFMC SSJS locally, not through SFMC

I'm developing SSJS scripts, I'm debugging connectivity issues between SFMC and 3rd party remote service. I can connect to it from my computer locally, but SFMC is having difficulties connecting. I ...
4
votes
1answer
32 views

SFMC Query 3rd party API through SSJS not on port 80 or 443

Trying to query a 3rd party API through a post request from a SSJS script. However, I get the following error: System.Net.Sockets.SocketException: A connection attempt failed because the connected ...