Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

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Marketing cloud journey wait till event happen

Please let me know how to do this. In Marketing Cloud Journey, I would like to send an email and then update a field on the Account object. I'm going to select the data source as Salesforce data. ...
prins prem's user avatar
-4 votes
0 answers
38 views

Eject the contact from a active journey when he unsubscribe during the journey [closed]

I want to eject the contact during a running journey when he opted out
ANKUR TYAGI's user avatar
-2 votes
0 answers
35 views

import to separate publication lists based on opt preferences

I am supporting the implementation of SFMC for a client and presented with this scenario. Leads, contacts, and opportunities are synchronized to their SF CRM via marketing Cloud Connect. As per their ...
sam sfmc's user avatar
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1 answer
51 views

Invalid index (parameter2) Passed to row function. Index must be less than or equal to the row count -

I am trying to display 3 hotel contents in a for loop but I am getting the error while previewing only for specific contacts. Not able to solve this. Any help would be greatly appreciated. This is my ...
Archana Selvakumaran's user avatar
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1 answer
35 views

Creating a custom rest API in marketing cloud

I am new in Marketing cloud any help would be appreciated. I need to create multiple custom APIs with Get and Post. I have found some documents on using a landing page and a script inside that will ...
Rafael's user avatar
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1 answer
33 views

SFMC - how to load DE with assets' tags via REST API & SSJS?

I am successfully using the /asset/v1/content/assets REST API to populate a data extension with information about all the images in my business unit, via an SSJS script in Automation Studio. However, ...
jwb96's user avatar
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1 answer
52 views

Safehouse || Is SafeHouse is BU level or Enterprice level || SFMC SFTP Achitecture

Does any one know, Is Safe House is BU level? or Enterprise level? Can a file in Child BU1 can be picked up by Child BU2? Which of the below 2 architectures is correct? Architecture-1 Architecture-2
Vishal Kumar C V's user avatar
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0 answers
21 views

InvalidNumber File Import Errors when using "number" field type

I set up a daily automation to pull in a file import from an SFTP folder. For some reason, Marketing Cloud will not accept the columns as a "number" data type. We rounded the numbers to ...
Elise's user avatar
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1 answer
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What is the "time" for the Einstein feature in Marketing Cloud?

What is "time" in the Einstein feature of Marketing Cloud? Is the time used by Einstein (e.g. STO) CST? Or does it depend on the BU time zone?
youkey's user avatar
  • 11
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0 answers
17 views

React Native Marketing Cloud Sdk Status showing Not opted in

I am trying to implement marketing cloud SDK (8.0.0) in react native 0.68. SDK initialized successfully. but the status shows as Not Opted in. I don't know how to resolve this. Notification not ...
katik S's user avatar
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integrate Marketing Cloud with an app and send Mobile push notifications

We have our custom Company app and we want to send push notifications from the marketing cloud to that app, using MobilePush feature. What is the best expertise here? Is it recommended to create a MC ...
Gokce Altunkanat's user avatar
1 vote
1 answer
47 views

Does SFMC Push Message support Amscript RaiseError Function?

thank you for your time. I wonder if Amscript RaiseError Function works for push message? I tried a few test and it's not working on my end, however I couldn't find any evidence that confirm or deny ...
Khoa Nguyen's user avatar
0 votes
1 answer
28 views

SFMCSdk Android - Request manager with status 429 too many requests

Android SDK RequestManager often logging with registration status "Too Many Requests - 429" Can someone explain what are the impacts of this in the registration process in Marketing Cloud? ...
Eloisa 's user avatar
-2 votes
0 answers
20 views

Show a field on the SMART CAPTURE form when the previous value is filled

I am looking for a solution where I want to show a hidden field on the form layout when the previous value is filled in. For Example : I have previous field Opt_Out_Reason with some values in it and ...
Adam Coder's user avatar
-1 votes
1 answer
30 views

Dynamic To email addresses in Triggered send

I want to dynamically assign To email address in Triggered send based on data populated in DE. Can someone please let me know if it's possible and also if the approach seems reasonable keeping in mind ...
Pooja's user avatar
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-1 votes
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32 views

Cloud pages internal notification to different email addresses based on form data

Hello All: I have a smart capture form in a landing page and want to notify email address 1 if Radio button 1 is selected or email address 2 if Radio button 2 is selected on form submission. Current ...
Pooja's user avatar
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1 vote
1 answer
48 views

SMS Character Limit with AMPScript

We're using AMPScript to create a send log for all email and SMS sends. In MobileConnect, I can include the AMPScript and the SMS text fine and it's reported as one send however, when using Journey ...
James Lunn's user avatar
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1 answer
26 views

Broken phone with "Keychain is Not Accessible. SFMCSDK will Not initialize!"

We updated our iOS SFMC SDK and did a partial update where we first updated the SDK to 8.1.2 and only in a second build we fixed the dependency to https://github.com/salesforce-marketingcloud/sfmc-sdk-...
Roundtrip's user avatar
-1 votes
0 answers
33 views

Is It possible to sync Data Extension with Salesforce real time using Journey Builder

I use lead capture to gather leads from Facebook and store them in the Marketing Cloud Data Extension. Now, I aim to synchronise this data with Salesforce in real-time. Currently, I employ Journey ...
salesforce Developer's user avatar
0 votes
0 answers
22 views

Integrating twilio inside journey builder in marketing cloud

Can someone please suggest if we can integrate twilio inside journey builder as a custom activity and use it for sms sending inside journeys. We dont have mobile connect(not using mobile studio) set ...
Prerna Sharma's user avatar
0 votes
1 answer
26 views

Upload resulting gif of AMPscript BarcodeURL() to content builder

I want to send a member card as barcode via SFMC/Whatsapp. However, Whatsapp content does not allow the use of the BarcodeURL() function to generate the barcode image. My plan now is to use a code ...
Arthur Noort's user avatar
-1 votes
0 answers
36 views

It is possible to create a automatic Folder structure in SFTP from SFMC

I have a scenario where we don't have to create a folder structure in SFTP manually as we are getting data day to day, and is automatically stored in a monthly folder and so on for every month. We are ...
shivkumar Dusad's user avatar
-2 votes
0 answers
30 views

How to update subscriber status of a subscriber in all subscribers present in a child BU using landing page present in other child BU using WSProxy?

I am trying to change a subscriber status in all subscribers from one child BU to other VIA cloud pages. I am trying to use impersonation method by using below code, but its not working ,Please ...
Prithvi Raj's user avatar
0 votes
1 answer
53 views

Calculate Time to Open for emails sent from Marketing Cloud

I have a query to calculate TimeToOpen for emails and I'm getting both positive and negative values. How can a time that the email was opened minus the time that the email was sent be negative ? ...
GHG's user avatar
  • 15
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0 answers
10 views

Einstein Content Selection - Content Not Displaying As Per Field Mapping

After setting up a banner content block, and adding our Consumer profile data extension I have successfully created a content block that shows when viewing the Test - Customer Profile DE. As below: ...
DLeo's user avatar
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3 votes
0 answers
83 views

SFMC WSProxy / API: Is there a way to determine which BUs have access to a Shared or Synchronized DE folder?

I'm working on an automated setup backup of synchronized data extensions in an multi-org account. There are multiple connections present and different business units have synchronized data extensions ...
Rafał Wolsztyniak's user avatar
0 votes
1 answer
51 views

Salesforce marketing cloud sdk analytics not working

We are using 'MarketingCloudSDK', version '7.5.0'. Recently, we discovered that the SDK is not sending events. It has stopped sending events for the past year. I tested the SDK configuration in Xcode, ...
Hari babu Kota's user avatar
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0 answers
20 views

How do you test different subject lines when you are using path optimizer

I have an email and want to test 3 different subject lines and 3 different preheaders. We have applied AMP script in the email to record the Subject Line and Preheader (eg. SL1, PR1, SL2, PR2, SL3, ...
sisorayi01's user avatar
0 votes
1 answer
62 views

How to update subscriber status of a subscriber in all subscribers present in a child BU using landing page present in other child BU?

I have created a SOAP envelope to invoke all subscribers present in a child Business Unit (BU) from another child BU using a landing page. By utilizing WS Proxy in my landing page located in CHILD BU ...
Prithvi Raj's user avatar
0 votes
0 answers
42 views

Querying All subscribers to identify subscribers which are removed from Synchronized Data Extension

I'm trying to identify which subscribers are no longer part of the Synschronized Data Extension to be able to update their status in the All Subscribers List. I've used various queries, but I keep on ...
Daan Kramer's user avatar
1 vote
1 answer
67 views

Cloudpage doesn't retrieve the subscriber to update their preferences

I'm setting up a subscription center. It seems like my code works fine when I open the link from the preview email. It recognizes the subscriber and updates the record without any issue. However, when ...
AskingCore's user avatar
0 votes
1 answer
37 views

[Xcode][SPM] Failed to resolve Dependencies version 8.0.13

today I found out that I can't resolve any other than the newest (8.1.2) version of MarketingCloudSDK-iOS. SPM says this when I try to resolve 8.0.13 version: Failed to resolve dependencies ...
Michael Pohl's user avatar
-1 votes
0 answers
32 views

Get email statistic from Marketing Clound in Salesforce

It's my first time working with marketing cloud. The process is the following: when a campaign member is created it enters a journey and some emails are sent to that campaign member. I need to get all ...
Rostyslav Popov's user avatar
0 votes
0 answers
39 views

Contacts delete and re-add to mobilePush?

We have implemented a contact deletion process. This was done to save extra license costs. So the same contacts who have been deleted may be resynced from SFCRM after some time, depending on the ...
yoni349's user avatar
  • 113
1 vote
1 answer
109 views

BIMI logo not showing in any clients

We implemented the VMC/BIMI last week, and all the checks are now passing green on https://bimigroup.org/bimi-generator/ - with the logo visible in BIMI SVG Image in the bottom of the page. However, ...
Lukas Lunow's user avatar
  • 21.1k
0 votes
1 answer
44 views

Automating initial MobilePush

Our goal is to be able to send MobilePush messages to Contacts based on data synced from Service Cloud. Our app has the MobilePush SDK configured with setDelayRegistrationUntilContactKeyIsSet=true - ...
Glen McMillan's user avatar
-1 votes
0 answers
27 views

Journey Builder Scenario

I'm new to Marketing cloud and implementing my first marketing cloud project and got some email send requirement, based on my research looks like Journey builder is my best bet for the scenarios. But ...
salesforce Developer's user avatar
0 votes
0 answers
17 views

Super Message in Marketing Cloud [duplicate]

In our contract a specific number of super messages is included. We want to monitor the number of super messages that have been used each weekly. Is there any way to do it? Many Thanks.
ErikaMc's user avatar
1 vote
0 answers
31 views

SF Process Builder Retiring RE MCC; what is the impact to activities in the SFMC (i.e., active journeys, automations, synchronized data extensions)?

Do any activities need to be stopped and restarted or will the MCC automate these processes? Are there any delays to be expected?
Lauren's user avatar
  • 21
0 votes
1 answer
49 views

Data Extract Activity could not start issue

I migrated automations from one Business Unit to another (newly created) using Package Manager. Some of these automations have Data Extract activity. The Extract type is 'Data Extension Extract'. All ...
Krati Garg's user avatar
0 votes
1 answer
45 views

How to Contact delete (All contacts) in Child BU

Is there a way to do contact delete in Child BU? (All contacts) I want to delete the Contact in bulk. All marketing activities (Journey, e-mail sending, etc.) take place in Child BU. I would like to ...
Seungil Shin's user avatar
2 votes
0 answers
114 views

SFMC SDK is not configured correctly

I have a problem with the initialization of MarketingCloudSDK iOS on version 8.1.2, but the same problem is also in 8.1.1 and 8.1.0. My project is written in SwiftUI and I use the App protocol for ...
Michael Pohl's user avatar
-1 votes
1 answer
37 views

Is it possible to switch the primary key of a synchronized data extension while using MCC?

Is it possible to switch the primary key of a synchronized data extension from Salesforce Id to Email Address for Contact object in Salesforce Marketing Cloud while using the Marketing Cloud connect? ...
user147129's user avatar
-1 votes
0 answers
43 views

Updating bad link in Salesforce Marketing Cloud after send

Is it possible to update a link that contains ampscript after a send via tracking > job links? Link sent as v(@variable) instead of RedirectTo(@variable). I tried updating but I believe due to the ...
user55293's user avatar
-1 votes
0 answers
19 views

Is it possible to record responses in a data extension from a campaign made through Mobile Opt-in for customers who wish to receive WhatsApp?

I would like to capture subscribers' opt-ins for WhatsApp. Have you been able to capture the responses and other subscriber details?
Iane Nunes's user avatar
0 votes
0 answers
28 views

MC object activity error

I'm trying to create a journey and I've added the Object Activity in the flow but when I click on it I get this error. The strange thing is that even though I encounter this error in this business ...
olsf's user avatar
  • 7
-1 votes
1 answer
25 views

How to get Automation connected to a Journey API response?

I just want to ask what Id should I use or key value pair that I need to use to get the connected automation from my journey? I am using this endpoint .rest.marketingcloudapis.com/interaction/v1/...
Student's user avatar
-1 votes
0 answers
22 views

Information regarding Data masking in SFMC

We are trying to implement data masking in SFMC using AMPscript encryption, data coming from the form of a CloudPage, we are encrypting the data and storing the data in a data extension, and using an ...
Boya Mahesh568's user avatar
1 vote
0 answers
81 views

AWS S3 File Location in Marketing Cloud

I'm trying to create an automation in Marketing Cloud with a File Transfer and Import Activity that would run daily and read CSV files from an S3 location and save data in a Data Extension in SFMC. I ...
Alex's user avatar
  • 168
0 votes
1 answer
39 views

More elegant way of keeping count of records in multiple data extensions?

I am trying to keep a weekly count of the number of records in a number of data extensions, in another data extension. But the limitations of SFMC's SQL are too much for my limited knowledge of SQL, ...
Michel Hendriks's user avatar

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