Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

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31 views

how to parse xml using ampscript for my email

I want to parse this XML using AMPScript. Can Set the value of name tag as name of the variable. As <name>**Hockey**</name>, here I want the result as : hockey 1000 Football 12000 ...
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1answer
22 views

How to get only the records of last month by SQL

I have a report automation that run every first day in the month with the System Data View; i want always get the last month, but i have problem that the syntax that the updates the two months ago ...
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2answers
26 views

Salesforce Data as Entry Event - System Generated Data Extension is not getting updated

I have a journey that is using Salesforce Data as the entry event. SFMC automatically creates a data extension for that journey and automatically links it in Data Designer in the Sales and Service ...
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18 views

Programatically access/notify on Failed Salesforce Send Emails from Marketing Cloud

My organization has had some problems in Marketing Cloud with scheduled Salesforce Send Emails failing (due to issues such as Sales Cloud reports used as audiences timing out). While we're working to ...
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31 views

Unable to upsert Data in Data extension

I am not able to upsert data using the following code.:I am getting parameters from the URL and using them to update the DE.The issue is with the upsert <!--%%[ var @output SET @Country = ...
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17 views

Can we disable MemberInfo and Subscription Centre restrictions?

I have previously disabled this in the past for clients, however my most recent request to Salesforce have responded saying the only way to achieve this is by disabling CAN-SPAM on the account. Is ...
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1answer
11 views

I'm attempting to union 8 Data Extensions in Marketing Cloud but I'm getting errors on the syntax

I have 8 data extensions that I want to union all into one master data extension. All the column headers are the same for each DE and the master DE. The only differences in the 8 DEs are the records....
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1answer
23 views

Error creating an email send definition with a suppression list - SFMC SOAP API

I am running into issues attempting to create an Email Send Definition which has a suppression list / OptOutList using the SFMC SOAP API. However, I am able to create send definitions with source and ...
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2answers
35 views

find the path of a data extension for a SQL Query

I need to find the path of a data extension that I use in a SQL Query. I can find the name of it but because the data extension structure is very messy is hard to find it. Is there a way in ...
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13 views

Embed a layout inside a layout in content builder

Is there a way to insert/imbricate/embed a layout inside another layount in Content Builder without touching the HTML/CSS code? I'm trying to create a content library for the functional team so that ...
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1answer
24 views

Is it possible to send a push notification from SFMC to a Web App?

We would like to be able to send push notifications from SFMC to Android, iOS, and Web clients (ReactJS). We have achieved the mobile apps using the SDK but would like to add the functionality to our ...
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14 views

Sending SMS to data extensions

We work on a new SFMC org and we would like to send SMS directly to a Data Extension as it is now possible. However, should we import first the mobile number (with the Locale and the ContactKey) in ...
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6 views

Custom error messages in MobileStudio not functioning

Trying to utilize custom error messages when an unrecognized response is given to a keyword. Currently have the messages filled with the responses, however, upon testing, their is no response. Is ...
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1answer
19 views

Related Salesforce Objects not showing in Journey Builder

I have created a Journey which uses Salesforce Data as my entry event. When I am setting up the Filter Criteria some of my related objects are not shown. All objects used are synced from Salesforce ...
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0answers
20 views

Conditional appearance of a comment box - based on answer to question in a survey

I have a ten question survey. Each question has the same radio button choice for answers: Strongly Disagree Disagree Neutral Agree Strongly Agree N/A We only want a comment box to appear if someone ...
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1answer
14 views

Creating a Filtered Data Extension based upon a list

I'm trying to filter a data extension where the information pulled in is equal to about any of about 1,000 customer IDs. Is there a way to mass filter a data extension based upon a single customer ...
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2answers
19 views

Updating Email via Journey Builder not changing at All Subscriber Level

I've created a test that takes an updated email address and joins it with an existing Salesforce contact. I create a journey that updates the email address via a Salesforce activity. The email does ...
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0answers
17 views

connect two data extensions without a common PK

Every Customer has a CustomerID, sku, userID and sessionID I have two data extensions that I want to join so the CustomerID links with the sku, userID and sessionID First (table name) sku(pk) userID ...
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21 views

How to use more than two sub queries in SFMC SQL

I have a query which is successfully running in HIVE database. This query have around 6 subqueries. I need to rewrite same query in SFMC SQL, so for the sake of testing purpose I just worked on two ...
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1answer
25 views

Consequences of emptying and refilling Data Extensions of Contact Model

After a lot of wrestling with the Script Activities containing SSJS for removing unwanted rows from my DEs and noticing that there are limits on the number of rows they can delete in a for-loop (2500) ...
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0answers
36 views

Custom Preference Center and Upsertdata for Data Extension

I am working on a preference center and looking to use the Upsertdata to populate/ or update records in a data extension. The code is rendering fine in cloud pages but is not actually pulling in. ...
0
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2answers
42 views

Ampscript error: Invalid index (parameter 2) passed to Row function. Index must be less than or equal to the row count

Please Help, i'm new to AMPSCript here is the error that i get: Error Message: ExactTarget.OMM.FunctionExecutionException: Invalid index (parameter 2) passed to Row function. Index must be less ...
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0answers
55 views

Parsing a date string in dd-MM-YYYY format with AMPscript

What's the best/simplest way to parse a date string in dd-MM-YYYY format with AMPscript? %%[ var @dateString1 var @date1 set @dateString1 = "21-08-2019" set @date1 = DateParse(@dateString1) ]%% ...
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27 views

SFMC emails sent by bounce.mycompanydomain.com

Is it normal that the emails from Marketing Cloud are sent by a domain like : bounce.mycompanydomain.com ? The "bounce" is quite confusing. Is there something specific about bounce domain ?
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1answer
28 views

MobilePush Contacts Registered As “Opted Out”

We are trying to opt in contacts to MobilePush in order to send them push notifications. Usually it works pretty well, but now contacts who register in our app are being inserted as contacts who "...
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0answers
18 views

Unsubscribe with 2 different landing pages for recordtypes

i really dont know why this logic is not working and thats why i would really appreciate . if you see a mistake. Based on the recordtype in salesforce (privat, Kanzlei and Unternehmen) i want to show ...
0
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1answer
31 views

Get contacts that are moving through the Journey

What is the best way to see contacts that are still engaged in a specific Journey (have not left). There are no "contact update" related activities that would make it easy to define who left already.
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11 views

Marketing Cloud Connect Re-subscribe link in Sales Cloud

We are implementing the Marketing Cloud Resubscribe link in Sales Cloud and I have a few questions about it: When we try to add it to the page layout, it says: Oops! This type of link is no longer ...
1
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1answer
45 views

Always 2500 rows found in the filter

I am using the following script (in Automation Studio as a Script Activity) to remove all the rows of the last 30 days from a DE. The automation is run daily. I log errors and messages in a DE called ...
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2answers
25 views

Restrict users to recieve emails once they exit from journey

I have a requirement in which users should not get any emails for 2 months once they exit journey. In journey settings we have used "re-enter only after exiting the journey". Is there a way we can ...
0
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1answer
28 views

DateAdd with a format date in a variable

I was trying to concat a date in a URL with a specific format, but I need to add 1 day to the date that already exist in data extension. VAR @sd, @formatSd, @date_plus1 set @sd = AttributeValue("...
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0answers
31 views

Getting the name of content block

We can easily get the name of Impression Region using the %%_ImpressionRegionName%% Personalisation String. This works fine for Impression Regions defined with Ampscript or with Dynamic Content. ...
1
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1answer
12 views

Don't have manage in my Mobile Contacts

I'm trying to use the SQL query to delete contacts without channels. There doesn't appear to be a manage section where I can create the filtered list. It is a new configuration of MobileConnect, is ...
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0answers
38 views

Unique Deliveries by Month from a specific DE

Is there a way to know the number of unique deliveries by month. In my context i have a master data extension and the users creates others filtered data extension, but with the same SubscriberKey. ...
0
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1answer
22 views

RSS Email Campaign for MarketingCloud

I've been using an AMPscript to bring RSS Content into an email for some time now. That work's without issua and I'm ready to try the next step to actually automate a subscription service... It looks ...
0
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0answers
19 views

Import File Activity . field not found validation error

In Marketing Cloud's Automation Studio, we created an automated import file activity based on a file drop trigger (i.e. file naming pattern, not the folder-based drop). Even though the automation runs ...
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2answers
19 views

DE Exclusion on Send Throttle

If I exclude a DE that runs hourly, my Send Throttle will include the new added users or it only excludes the ones that were there previously?
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0answers
22 views

AMPscript Dynamic Date MobilePush Message

Is it possible to reference a date attribute of a particular push message? As in something like: %%[ VAR @messageCreatedTime SET @messageCreatedTime = MessageCreatedTime ]%% Inbox Subject Line: %%=...
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0answers
22 views

Campaign object not available in Contact Builder

I am trying to synchronize the standard Campaign Object from Salescloud to Marketing Cloud but it doesn't appear in Data Sources / Set-Up Object. I am only having this issue with this object. I ...
0
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0answers
25 views

SQL to find user's who received a sale in last 30 days

I am trying to run a query where I would like to find users whose last order received date is within last 30 days. NOTE - Here I am using an inner join only to get the "First Name" field from a ...
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0answers
21 views

Initiate email send in Ampscript without TriggeredSend

I am trying to generate and initiate an email send using Ampscript. I will be based off an initially sent email. I am able to get the email id of the previous send. Is possible to generate the new ...
0
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1answer
20 views

How to get updated Lead data in Journey builder?

We have created a Journey in Marketing cloud and Lead enter in the journey based on some criteria so after this someone will change the Lead status like Open to Contracted so we need this updated ...
0
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1answer
40 views

Date format in SQL query

We need a specific format date to personalize our emails, for example, the US date format is MM/DD/YYYY HH:MM:SS and we need to display DD/MM/YYYY. Is it possible to change the date format directly ...
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0answers
22 views

Trigger send is not working for subscriber list?

I created smart capture based on Email Subscriber list (i.e list1) and Published same. Now I created trigger send by selecting list1 and simple template based email (no amp script inside), remaining ...
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0answers
32 views

Integrate Salesforce Marketing Cloud with a AWS S3 bucket [on hold]

Use-case: We will like to create an external SFTP location to connect to a S3 bucket. Steps being followed: Create public/private key through SSH-Keygen Create a SSH key in the SFMC system. Upload ...
1
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1answer
22 views

Does the Learning App IOS documentation still work?

I want to use the steps outlined here: http://salesforce-marketingcloud.github.io/LearningAppIos/#0002 The goal is to create an app that I can test MobilePush notifications. The Learning App IOS doc ...
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0answers
20 views

Why is my _subscribers data view returning different results for email address?

I have both MC and SC connected together using the MC Connector. I have noticed a data inconsistency issue when creating an automation to update Email Addresses in my All Subscribers list. When I the ...
1
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1answer
26 views

SFMC SSL Configuration

we are trying to configure SSL certificate for our domain. SFMC account Executive is asking "Do you need 1 Configuration or 1 Domain with 2 configs?" what did he mean by that? Can someone make me ...
0
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1answer
25 views

Get email id from a previous send using ampscript

I am trying to be able to forward an email using Ampscript. I am able to retrieve the JobID for the previous send. I don't know if one can access a dataview using Ampscript for this. I was wondering ...
0
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1answer
42 views

Recipients with different keys but same email asking for Unsubscribe From All

In our Marketing Cloud's data model, we have defined a unique ID for each user (subscriber), but it is possible that we have the same email address for different IDs. We currently do not have a ...