Stack Exchange Network

Stack Exchange network consists of 175 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers.

Visit Stack Exchange

Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

0
votes
1answer
7 views

Sendable DE Column passed as String Parameter in CloudPage URL

We are working on implementing APP Inbox messages. When we create an Inbox message in MobilePush studio it generates a CloudPage URL. I am looking for editing this auto generated CloudPage URL to ...
0
votes
1answer
15 views

How to Import Data from Publication list to a Data Extension Automatically

I have data stored in Publication lists, and I want to import this data into a data extension automatically. How and what method will be useful to achieve this?
0
votes
1answer
18 views

Distributed Marketing Tracking Data in Sales Cloud

We are using Distributed Marketing to send emails. But we want tracking to be visible in sales cloud. Anyone has any idea how to get tracking data in Sales cloud? Thanks
1
vote
0answers
15 views

How do I update record of DataExtension in Marketing Cloud (ExactTarget) and trigger a push notification if certain criteria are met?

I need to understand if this is possible to implement the following flow in Marketing Cloud. A User opens mobile app and performs some action. A new record to custom object ( I guess to custom ...
0
votes
1answer
23 views

SQL Query on _Sent Data View for Suppression List (5 sends in 7 days)

I'm working in a new org where we don't have any send data. I need to set up a suppression list for any subscriber that received 5 emails in the last 7 days. I am not 100% sure if my code below will ...
1
vote
1answer
49 views

Find the ID of a folder - Content Type is Data Extension

How can I find the ID of a folder from the interface. The content type is Data Extension. Thanks.
2
votes
2answers
31 views

Synchronize MobleConnect Opt-in/Opt-out with Sales Cloud or Service Cloud

What is the best practice way of synchronizing Mobile Connect subscriber status with Sales/Service Cloud? If mobile opt-in/out status is held at Sales Cloud, you can: Query the Synchronized Data ...
2
votes
1answer
31 views

Journey Builder and Decision Splits with Contact Data

When having Marketing Cloud Connect in place between SF/SFMC, the Attribute Group connecting all synchronised SF objects is automatically built and set in place. By using Journey Builder Salesforce ...
-2
votes
0answers
41 views

Pre-populate Smart Capture Form on a Landing Page [duplicate]

We're sending an email to a list of people we already have in the database (i.e. data extension). If they click on the survey's link in the email they will arrive at the landing page created in SFMC ...
0
votes
1answer
18 views

Get SMS Subscriber Count By Area Code

I want the mobile connect SMS subscriber count by area code to visualize them on a map. I've checked the Data View: SubscriberSMS to find is there any field like a "Locale" which will help me to ...
0
votes
1answer
16 views

Custom URL Expiration Settings in Marketing Cloud [duplicate]

I have a requirement to set URL expiration to 24 hours, but the system only lets me choose a timeframe between 60-730 days: Administrators can set links to expire in email sends at any point ...
0
votes
1answer
42 views

How to use complex filter while using Retrieve function on Data Extension object

I am trying to use the retrieve function with a complex filter. I am using this in a SSJS function in a cloud page. This is not working. Would like to know if anyone has used something similar. My ...
0
votes
2answers
25 views

Is there a LogUnsubEvent/Log an UnsubEvent equivalent for MobileConnect?

I'm looking for a MobileConnect version of LogUnsubEvent where you can unsubscribe a contact at the All Subscriber level -- or in MobileConnect terms: All Contacts. My current options I see are: ...
0
votes
1answer
26 views

Using an email reply as a decision split in a journey

We are working on a journey and we'd want to do something like if a person replies to an email, he/she will exit the journey. But if the person makes an engagement, he/she will continue with the ...
0
votes
1answer
34 views

Populate Email with Smart Capture Form Submissions

I'm trying to automate email sends to the respective reps depending on form submissions. I'm building the emails and can't figure a way of populating the form content into the email. The goal is to ...
1
vote
1answer
65 views

Looping through the post array with ampscript

I am using ampscript in Cloud Pages. I am creating a form that will have a different number of options based on DE data. I need to change DE data based on the information that comes out of the form. I ...
0
votes
1answer
21 views

Lookup records in a data extension and match on mailing data extension

I'm trying to write AMPscript that will take the data extension I'm mailing to and see if a record exists in a separate data ext. If it does then write to a value on one of our tables. Here's the ...
1
vote
1answer
32 views

How to perform data extract hourly for current day

When configuring a Data Extract Activity in Automation Studio there are two date options available : Rolling Date Range This option allows you to choose a 1 Day rolling range at it's most specific, ...
0
votes
0answers
24 views

How to extract data from Marketing Cloud [on hold]

I want to know if it's possible to extract data from marketing cloud? More specifically, would it be possible to get the data that holds a list of customers that have opted in/out of the SMS service? ...
1
vote
1answer
16 views

Cloudpage to Salesforce Lead

I'm trying to trigger emails based on a form submission. The issue is I need to create the lead in Salesforce based on the form submission and before the email send in marketing cloud. I'm using ...
1
vote
1answer
19 views

Why does using ContactKey in MobileStudio SMS messages return nothing

My SMS message contains the following message: Your ContactKey is %%ContactKey%% When I trigger the message (via Text-Response) I get back the following message: Your ContactKey is I know there ...
0
votes
1answer
19 views

SFMC Import Activity - Campaigns & Reports

Does anyone know when 'SFMC Import Activity - Campaigns & Reports' changed to 'SFMC Import Activity - Objects & Reports'? I was hoping to use an Import Activity in SFMC to import Campaign ...
0
votes
1answer
12 views

Marketing Cloud Cordova Plugin - iOS Push Notifications - entitlements required?

We are using Cordova for our mobile apps and hence we are in process of integrating Marketing Cloud Cordova Plugin with our cordova app. I had a question do we have to set aps-environment entitlement ...
1
vote
0answers
21 views

Convert time to recipient's local time on Email marketing

I'm building an email invite to join our webinar on Marketing cloud. My recipients are based in different time zones. How can I convert my webinar time to their local time zones? I'm using BeePro to ...
-2
votes
0answers
16 views

Data from Marketing cloud to Salesforce

I have to send some data from Marketing cloud to Salesforce. We already have a connection setup between both of them. Can someone tell me how can we do this? Thanks
1
vote
1answer
42 views

SQL Query Activity Data Extension Values are Case Sensitive

Are Data Extension values case sensitive when querying with SQL query activity? I found this to be the case when querying WHERE Status = 'Active' that it ignored records with a status value of "...
0
votes
0answers
18 views

Marketing Cloud Data Relation not returning value [duplicate]

I have three Data Extensions (with the properties): Root (Id, Name, Value) Child (Id, Name, ValueChild, IdRoot) Grandchild (Id, Name, ValueGrandChild, IdChild) I made Data Relations, where: (From ...
2
votes
1answer
24 views

Mulesoft Salesforce Marketing Cloud connector - error getting access token

I have installed a server-to-server API package in Salesforce Marketing Cloud. Client id, secret, and endpoint URIs for token auth and SOAP are visible. Using this info I am trying to setup the SFMC ...
1
vote
0answers
19 views

Predictive Intelligence Implementation - Content Web Recommendation

I'm trying to implement Web Recommendations in my website but it's not working as expected. We've followed the instructions to implement the content catalog, the codes and create the recommendations. ...
1
vote
1answer
20 views

Is it possible to change a template to a HTML Email in content builder?

I created templates when I meant to create HTML emails. Can I convert these templates into HTML emails inside of content builder within Marketing Cloud?
1
vote
1answer
24 views

Network request failed with status 401 MarketingCloudSDK for ios

I have created MarketingCloudSDK for IOS bindings in xamarin. I think that's working fine sdkstate looks good and deviceToken getting fine as well but still I am not able to see that contact in ...
0
votes
1answer
13 views

How to systematically export and re-import a data extension

How can i systematically export and re-import the same table from a data extension. currently we have a defect that is fixed by exporting and importing a data extension. is there any way to ...
2
votes
2answers
24 views

Exporting all data from data views

I'm trying to export all data from the core data views (ListSubscribers, Bounce, Unsubscribed, etc.) so that they can be brought into another system, but there doesn't seem to be any straightforward ...
0
votes
1answer
20 views

Query to find subscriber in all data extensions?

Is there a query or built in way in SFMC to view all data extension memberships for a single subscriber?
1
vote
1answer
69 views

cordova-plugin-marketingcloudsdk fails to install

I'm just making a quick test on this plugin. I've created an empty apache cordova app, made the setup on firebase and installed the following plugin: https://github.com/salesforce-marketingcloud/MC-...
0
votes
1answer
31 views

Embeding a (YouTube) video on landing page

We'd like to embed a (e.g. YouTube) video on a landing page in Marketing Cloud Web Studio. We tried using Microsites (Classic Content), but we had problems with rendering on different devices, so we ...
3
votes
2answers
39 views

Trim the length of the productname

I´m showing products automatically by typing in an product ID. But there´s a small challenge left with the productname. The DE-field may have 1000 characters, but I want to show only 40 charcaters ...
0
votes
2answers
25 views

Create Marketing Cloud DE Using SOAP API in Postman

I haven't been having luck with using the FuelSDKs to use the Marketing Cloud APIs. So I've been trying to test the SOAP API directly in postman first to see if it works; and sadly I haven't gotten ...
1
vote
1answer
34 views

Marketing Cloud Download Metadata for Single Sign-On (SSO)

In the Single Sign-On documentation, it states there is a Download Metadata link available to retrieve metadata needed to setup SSO. I don't see this anywhere in the Security Settings in Admin. ...
4
votes
2answers
29 views

How to find query that populated a marketing cloud data extention?

I am looking at a data extension that is appended to daily. Is there an easy way to find the query that is adding that data? There are too many folders for me to dig through to find the query with the ...
2
votes
0answers
19 views

Retrieve Subscriber from a Suppression List

I'm trying to retrieve emails on a Suppression List using the SOAP API Here is my SOAP Envelope <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Header> ...
1
vote
1answer
36 views

UpdateSingleSalesforceObject on Person Accounts (specifically Contact fields)

Has anyone been able to use the UpdateSingleSalesforceObject function on an Account/Contact in Person Accounts (specifically Contact fields such as Email, FirstName, LastName)? I'm able to retrieve ...
1
vote
1answer
20 views

Export from Data Extension to open in Excel columns

When doing a DE export using automation studio data extension export activity, I've exported data from a DE to a file to SFMC SFTP with tab delimitation. I've tried as .csv and and .txt but when I ...
1
vote
1answer
46 views

MC Cordova Plugin sfmc_setContactKey

We are using latest version v6 of https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin. But when trying to create a contact, we don't see it in push contacts on Marketing Cloud. It looks as ...
1
vote
1answer
29 views

SFMC Sender Authentication Package - subdomains

a business unit within our corporate group would like to use their existing global domain for sending out emails and, additionally, have a bunch of different sub-domains to be used by different ...
2
votes
1answer
32 views

Conditionally display open tracking pixel for CC/BCC email addresses

Someone asked me how to conditionally display the email open tracking pixel when sent to a CC/BCC email address (on an account where the CC/BCC feature is enabled). They have a process that is ...
0
votes
0answers
28 views

What is Distributed Marketing?

Based on the Distributed Marketing sales page and help documentation, Distributed Marketing allows for non-marketers to send emails in Sales/Service/Community Cloud using Marketing Cloud as the ...
1
vote
1answer
37 views

AMPScript Query Update to include additional output fields

I have the below code that outputs all the Daily_Volumes values for a individual subscriber based on subscriber key. How can it be updated to output a second field for each row its finds? Eg: ...
1
vote
1answer
68 views

Lookup AMPscript has no output

I have the following AMPscript code which should lookup some data based on the subscriber key: %%[ var @rows, @row, @rowCount var @lookupValue set @lookupValue = AttributeValue("uuid") set @...
1
vote
1answer
21 views

Tying accountID to ContactID in Marketing Cloud

We use person accounts in SF CRM. This is integrated with other systems using the accountID as identifier for our customers. We are integrating Marketing Cloud with an orchestration service we have ...