Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

Filter by
Sorted by
Tagged with
0 votes
0 answers
17 views

Number of Record Limit in the DE when using desicion split (mc)

I am using data extension name A as an entry source and in the journey, using decision split, I want to compare the data with an data extension name B. In this case, B is connected with data designer. ...
Nina's user avatar
  • 1
0 votes
0 answers
14 views

Not create Task activity

I've created a journey with a data extension as its entry source. I'm creating Task Activities which look like this: Task > Create New > Assigned to ID, Subject, Status, Priority, and ...
Ritesh Singh's user avatar
0 votes
1 answer
23 views

When using Cloud Page referencing an HTML Content Block to run SSJS

I was doing some hands-on exercises for learning SSJS using CloudPage calling a HTML content block for my ssjs script. My question is : When creating a test stub cloudpage to run some ssjs exercises, ...
Eashwer B. Iyer's user avatar
-1 votes
0 answers
14 views

User specific MC fields and Related List (e.g. Email Sends)

I have inherited an already installed MC, connected to Sales Cloud. All is working fine. However, I can not see the MC specific fields on the user object in SF, nor can I see the related lists, such ...
Jane Edwards's user avatar
0 votes
0 answers
25 views

Emails Not Working both Test and Actual Sends

We got a new business unit Couple of weeks when we sent out test emails, things worked. But when we want to test them again today test emails are not working, The emails are not bouncing and nothing ...
Akolla's user avatar
  • 11
-1 votes
0 answers
24 views

AEP/SFMC Connector and Journey History Data

I'm trying to get journey history data from the connector between Adobe Experience Platform and Salesforce Marketing Cloud (documented here). The connector is from the AEP side and basically works as ...
Zack's user avatar
  • 21
0 votes
0 answers
52 views

Gmail one click unsubscribe 2024

Saw that gmail will require one click unsubscribe in 2024, starting in February. But to me, it's unclear how this would need to be set up based on how they explain it below. Right now I have a 2 click ...
eddie_sfmc's user avatar
-1 votes
0 answers
25 views

Marketing Cloud custom unsubscribe to an external system

We are looking to set-up a custom unsubscribe and publication lists opt-out across different child BU's to update an external system as the main source. Then use API's to update at parent and or child ...
Emma 's user avatar
  • 15
0 votes
0 answers
21 views

Email Template Content Block Area - Overwrite CSS

I am working on revamping email templates in Marketing Cloud for non-technical marketers to use. I am running into an issue/haven't found a solution for overwriting CSS in content areas that a user ...
Tazzy1234's user avatar
-1 votes
0 answers
16 views

SFMC A/B Testing link tracking

want to use the SFMC A/B testing functionality for some subject line tests, curious if there's a way to append a variable to the tracking that will allow me to see which group (A/B/Remainder) a ...
PForsyth's user avatar
-1 votes
1 answer
41 views

SQL CASE Statement is not working in SFMC Query

I am writing a query to get the specific value based on the CASE Statement. I am checking with two conditions. One for the value of the column name and other on the if another value exist in the other ...
Adam Coder's user avatar
0 votes
1 answer
59 views

SQL Query Issue to get last 12 Months data from a DE in SFMC

I am trying to get the data from a DE for last 12 months but when I am running my Query, I am only getting data November 2022 but I want to have data from each month after from November 2022 till now ...
Adam Coder's user avatar
0 votes
1 answer
42 views

Import File Activity Automation - Change field data type to match Data Extension

I am setting up a File Import automation to ingest a file from the Marketing Cloud FTP to a Data Extension. I am running into an issue where the csv has a field for a newsletter preference say '...
Tazzy1234's user avatar
0 votes
0 answers
52 views

'activityInstanceId' field on execute request of a custom activity and where to find it in journey history?

I have a custom activity that uses activityInstanceId field from request as unique id for each request. I now need to somehow connect that id that I save on my side to contact for which activity was ...
mradovcic's user avatar
0 votes
0 answers
29 views

I there any example of custom activity other than REST

As per the documentation here: https://developer.salesforce.com/docs/marketing/marketing-cloud/guide/custom-activity-config.html These are valid values for type: MultiCriteriaDecision ...
SebOB's user avatar
  • 807
4 votes
1 answer
67 views

Marketing Cloud : Text Response works for the first time while issuing error messages afterwards

From MobileConnect, I have initiated a SMS send and a text response for the same. Both are working fine. I am able to send a text response which gets handled by my AMPscript shown below. %%[ var @...
Endless's user avatar
  • 65
0 votes
1 answer
33 views

Unsubscribe user with one subscriber key but many email addresses

I have one user with one subscriber key but with different email addresses in a data extension. If I send through Journey builder, I can target all the email addresses by setting the field in "...
malena's user avatar
  • 11
0 votes
1 answer
55 views

How can I get the delivery details of a email sended by /interaction/v1/events

I'm using the request below to send emails using a journey builder/templates, etc: url = 'https://exacttargetapis.rest.marketingcloudapis.com/interaction/v1/events' headers = { 'Content-Type': '...
Alex Soto's user avatar
1 vote
1 answer
100 views

Get complete URL with parameters in SSJS/Ampscript

Here's how to get the URL of current page (with parameters) in SSJS: var url = Platform.Request.RequestURL(); Effectively, it's the equivalent of RequestParameter('PAGEURL') in AMPscript. However, ...
Lukas Lunow's user avatar
  • 20.5k
2 votes
1 answer
72 views

Marketing Cloud : CreateSalesforceObject not working

We have a custom object Marketing_Cloud_Response__c in Salesforce. This object has a lookup to our Employee__c (custom object) record. I have written the following AMPscript in Text Response ...
Endless's user avatar
  • 65
0 votes
2 answers
61 views

Resend an email from SFMC using SF-CRM- IER data

I have a usecase - If an individual requests the company to resend an email(originally sent from SFMC) to them or forward it to another person. How do you achieve this in SFMC? I have BatchID, JobID, ...
Girish Krishnamurthy's user avatar
-1 votes
0 answers
51 views

Knowing contact pressure [closed]

I would like to know what is the contact pressure for the campaigns sent from 2022 till today. To better understand, I need to know the average send number for every contact. Thanks
Maria's user avatar
  • 1
0 votes
0 answers
53 views

We are seeing a huge number of Mobile Push subscribers (550k) on our Dev App. There are no journeys running or import done

We are doing an exercise to clear contact count and noticed that one of our BU has more than 500k subscribers against our Mobile Push Dev App. What could be the plausible reason for this huge number? ...
parleggirl's user avatar
0 votes
1 answer
28 views

How to use DE suppression list in the journey builder?

I created a journey in Journey Builder, and I have a suppression list in my data extension. However, when attempting to utilize the suppression list from the data extension, I encountered an issue as ...
Abeed Ahmed's user avatar
-2 votes
1 answer
44 views

Custom From Name SMS in Journey Builder

Good morning, is it possible to customise the send name from Journey Builder as per below example so that it will render visually to the recipient upon message delivery and override the Account level ...
Emma 's user avatar
  • 15
-1 votes
0 answers
24 views

Unique clicks from all emails with api [closed]

I am trying to understand which endpoint and parameters I need to use in order to retrieve the click activity of all sent emails within a specific folder (category) in Email Studio. This information ...
Julio Martins's user avatar
-1 votes
0 answers
65 views

How do I take users from a cloudpage sign up and then create a candidate account for them? [closed]

I'm trying a new lead gen piece where interested clients sign up for a newsletter on a cloud page. I want to create a new contact for signups by sending up to service cloud using the object create ...
marketingcloudquestioner's user avatar
0 votes
0 answers
61 views

Journey builder decision split behavior

We have a simple journey. As soon as a contact enters the journey, a choice is made through the decision split (based on journey data). There are 2 options in the split. An email is sent with each ...
Martijn e's user avatar
  • 145
-1 votes
0 answers
20 views

How to access Notification Listeners?

I have integrated the react-native-marketingcloudsdk with my react native app. Notifications are working fine. How to access notification listeners such as onMessage, onReceive, and onOpened? Do we ...
katik S's user avatar
1 vote
0 answers
30 views

WhatsApp report by channel

I'm aware that in Salesforce Marketing Cloud, we can generate reports in Analytics Builder for email campaigns by navigating to the "Recent Email Sending Summary" tab. It's as simple as ...
Larisa Rusinovich's user avatar
0 votes
0 answers
44 views

Web service callout failed: WebService returned a SOAP Fault: Security requirements are not satisfied

I am trying to integrate Marketing Cloud with Salesforce. //I set the accessToken which I get via the REST Auth service Map<String, String> headerMap = new Map<String, String>(); ...
Endless's user avatar
  • 65
-1 votes
0 answers
19 views

Prefilling data in FormTitan form

I have a form created through FormTitan which will be sent through an eDM via marketing cloud. This form is meant to pre-populate with user information (i.e. Name, Store Name, etc) which uses the ...
peeperkeeper88's user avatar
0 votes
0 answers
43 views

Email address captured through Mobile Connect is missing '@' sign , has anyone encountered this issue?

Send a text to capture the emailaddress and wrote the user response received into DE (smsprofilecapture) and found something like user12345gmail.com instead of [email protected]. Any ideas why this ...
vamsee kosuru's user avatar
-1 votes
1 answer
25 views

I'm having trouble with mail merge field showing in Gmail or Yahoo from Salesforce Marketing Cloud. Do I need to format the data extension different?

I'm having trouble with mail merge field (First Name) showing up in Gmail or Yahoo when sending from Salesforce Marketing Cloud. It works fine to Outlook. Do I need to format the data extension ...
Aubree Morrissey's user avatar
0 votes
1 answer
54 views

Get MID from CloudpagesURL()

I am trying to create an unsubscribe page at the parent BU level for multiple child BUs. I want to use impersonatation with WSProxy in order to log the unsubscribe at the right BU, to do that I need ...
Arthur Noort's user avatar
1 vote
1 answer
71 views

Salesforce Marketing Cloud - Not Opted in with error "Missing or invalid device token"

Good morning, I am having issues in my iOS APP when trying to register for remote notifications using the SFMC Swift SDK: sfmc-sdk-ios v1.1.0 MarketingCloudSDK-iOS v8.1.0 The steps I am following are: ...
Alberto Rodríguez's user avatar
-1 votes
0 answers
28 views

How to search for a subscriber key or email in all data extensions?

we use data extension as list to send out mailings via journey builder. So we have multiple data extensions with datas from our subscribers, like subscriber key (this is the contact ID from salescloud)...
Ette's user avatar
  • 1
0 votes
0 answers
21 views

In GTL datasource can I have conditional content appear based on the first instance only?

I'm using Amspscript and GTL datasource to extract information from a field in a data extension called: cancelled. This field has multiple items in there and within cancelled there is another field ...
T01's user avatar
  • 9
0 votes
1 answer
59 views

Is there a way to process SQL queries in Salesforce Marketing Cloud based on criteria in another unrelated table?

I have a set of steps that I want to process in Salesforce Marketing Cloud, but I'd like to make it easier for my users. I have a set of steps I want to run if a column is "True" and a ...
Greg Whitaker's user avatar
0 votes
1 answer
38 views

Do I need to have a random split before my email activity?

I have a very simple journey, where I want to send an email to everyone out of 200k people that have provided an email address, so the audience is big. Do I have to have a random split before the ...
olsf's user avatar
  • 7
0 votes
1 answer
81 views

Do I need to warm my IP Address again?

We run a journey in late May for IP warming, but we haven't run another journey since then. We are planning to run a journey this month and I'm wondering whether the IP warming we need is still valid ...
olsf's user avatar
  • 7
0 votes
1 answer
41 views

AMPScript Lookup row function

Can we use lookuprows() function of AMPScript like this? LookupRows(@ContactDE,'id',@SubscriberKey) I have seen this code in the one of the email but I am not getting it instead of DE name why they ...
Adam Coder's user avatar
1 vote
1 answer
42 views

Delivery Window timing

When I set up an email with a Delivery Window of say 8-3 and a throttle of 1K/hr, will there be a 1K batch sent at 3pm or will 2pm be the last batch? Similarly, I assume I can start the send ...
PForsyth's user avatar
0 votes
1 answer
33 views

Deleting Subscribers from Hidden Triggered Send Managed Lists in Marketing Cloud

I've followed the steps on https://help.salesforce.com/s/articleView?id=000381035&type=1 to be able to create and populate a data extension with Subscribers from the Hidden Triggered Send Managed ...
Antonio De Palma's user avatar
0 votes
1 answer
64 views

Export view details from Journey Builder

I don't see a way of exporting this view from a journey activity I've tried with SQL but I only see one activity. SELECT sub.EmailAddress as email_address, ja.ActivityExternalKey FROM _Sent s ...
Johhnytska's user avatar
0 votes
0 answers
39 views

Data Cloud activation

Trying to activate a segment to Marketing cloud Allow Profile Business Unit Mapping Data is enabled. Mapping for email is as follows the Party and Individual ID are refer back to Contact ID. Am ...
nandhini ramachandran's user avatar
-1 votes
0 answers
37 views

Account as Object Entry Source and Send Emails to Contacts

I'm creating a Journey with Salesforce Data as entry source and we are using Account object when created as the object criteria, however along with the Journey maybe after n days, we will send emails ...
Duan's user avatar
  • 173
0 votes
0 answers
38 views

Has someone created a Notification Centre for their Mobile App?

By notification center I am referring to a centralized location where users can view and manage all the notifications generated by the app. For eg - The heart icon on Instagram leads to the activity ...
Anay Shrikar's user avatar
0 votes
1 answer
66 views

Marketing Cloud - Journey Builder - Engagement Split

I started a campaign on October 23, 2023, set to run until November 16, 2023. After sending the first email, I set up two paths: one for those who opened it (YES path) and another for those who didn't ...
Alexa Cols's user avatar
0 votes
0 answers
38 views

How do see whether Journey Builder is taking too long?

We are using SFMC due to requiring a HIPAA compliant CRM, but are otherwise much smaller (for now...) than a typical SFMC user. We need to send at most hundreds of emails a day. We are currently ...
Bogdanovist's user avatar

1
2 3 4 5
264