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Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

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19 views

AMPscript: Automating Email Creation and Personalization

I am looking to automate the creation of my emails in Email Studio by using AMPscript (I am just learning how to write AMPscript). I want to be able to use a data extension containing an image url, ...
0
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1answer
20 views

Marketing Cloud SOAP API - Derive Email Template from SendEvent

I'm currently using the Marketing Cloud SOAP API to get metrics about emails I send out. This works fine, I am able to get single instances of every event, but I am struggling with relating the send ...
1
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1answer
35 views

how to run serverside javascript

Hi I wanted to know what are the different ways by which we can run the SSJS(serverside javascript ) on SFMC. One way is to using script activity but i guess we cant track if it executed sucessfully. ...
4
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0answers
21 views

SFMC public key missing `encrypt` flags?

The ExactTarget SFMC Public Key referred to in their FTP instruction guide points to a key that doesn't seem to be set up properly for encryption of FTP files. $ curl https://members.exacttarget.com/...
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1answer
23 views

Deleting contacts twice?

When deleting records coming in through MC Connect, do you have to delete them twice? Once from the sync and also from the existing all contacts?
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1answer
23 views

How to access object from MC Rest callout in SSJS?

I am calling out the the MC REST API inside my SSJS (as its the only way to retrieve the data I need). I can't however figure out how to access properties from the response body. Platform.Load("core",...
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0answers
18 views

Can I query the Email customer key or retrieve via AmpScript?

I need to get the Email (Content Builder) Customer Key, this isn't available in the email send context as a personalisation string and the the _job table only gives back the Asset ID. Any other way ...
0
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1answer
20 views

Generate CloudPage URL in Marketing Cloud without email send

I have in place a custom preference / profile center built using a CloudPage. At the moment I am adding the link to the preference center using a AMPScript in the email template. This is what the ...
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1answer
13 views

Add CC/BCC in Journey Builder email send

I can swear the option was there, but now I can't find it - any clues where it's gone and how to enable it? Here is what I see now:
1
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1answer
59 views

Marketing Cloud Disaster Recovery

I have below questions for MC Data disaster recovery: What is the data backup plan for MC from Salesforce? What if the whole instance data get corrupted or MC got crashed & all data is lost, what ...
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0answers
28 views

Error from email ampscript causing triggered send to fail

We have a triggered send configured in Marketing cloud instance. This triggered send uses one of the emails in the system. When I configure and save this triggered send, I get an error as: When I go ...
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1answer
20 views

Domain registration

I am trying to perform a domain registration for a client and it is not giving the expected result. It's a domain they've been using outside of Marketing Cloud for ages and I want to register it for ...
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1answer
16 views

RMM subdomain query

I am configuring SFMC and have a subdomain for sends, my question is do I really need a seperate subdomain to manage RMM? Or can it be the same one? Am interesated in following best practice here ...
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1answer
33 views

Unable to read Array from Postman app into Email

I am trying to read the array values from API payload which i am testing via POSTMAN app and content-type is application/json. I am able to capture the values of all the rest attributes defined in my ...
0
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1answer
34 views

Managing email sends and subscribers' preferences outside of Salesforce Marketing Cloud

We've been using Salesforce to send out Email campaigns for a good numbers of years now. When we first started using it, we were using it as the platform intended it, which is, using the publication ...
0
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1answer
29 views

Marketing Cloud - Ampscript code update help

We have the below AMPScript that works almost perfect. The only issue is when it fails to generate a unsubscribe link, it defaults to preference center URL. We have a custom unsubscribe managed ...
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0answers
25 views

Rest API Call to enter contact into a Journey failed with Not Authorized Error

I am trying to insert a contact into a Journey using Fire event Rest API call. Article I refereed: https://developer.salesforce.com/docs/atlas.en-us.noversion.mc-apis.meta/mc-apis/postEvent.htm I ...
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0answers
27 views

using oauth2 web app in marketing cloud

i have a web app authenticated app, i manage to get an auth code, after which i get an access token but when i use the access token i get 403 with no explanation. this is the url i use to get the ...
-3
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1answer
46 views

Implementation of Marketing Cloud from Scratch [on hold]

I am new to marketing cloud. Could anyone help me to provide insights on how to implement marketing cloud from scratch? TIA
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1answer
34 views

unable to create Data extension from existing fields of other data extension

Hi i am unable to create a dynamic data extension from the existing data extension fields. I am using the following code to get that <script runat="server"> Platform.Load("core","1.2"); var ...
3
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2answers
181 views

Can I define two primary keys in a database table & why?

In relational databases we can only define one primary key. Is it possible to define two primary keys, probably one is primary and other is secondary key and can be joined on any of the two fields.
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1answer
14 views

Post labels are not reflecting in label option while posting new post on Facebook?

I've created post labels in social studio but the same is not reflecting in label section while posting a new post on my facebook page.I am not able to figure out where I'm doing wrong.
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0answers
29 views

Does anyone have experience with Audience Studio (formally Salesforce DMP)? [on hold]

Also will the recent Tableau acquisition have any impact to the DMP product? From what I understand, DMP (Data Management Platform) takes large volumes of data from its own sources and external ...
0
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1answer
29 views

How to forward replies using RMM and Triggered Send?

Currently we use RMM without issue and we route email replies to the assignee using the Sender Profile, which works great. We would like to add an additional step of also forwarding the reply to a ...
0
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1answer
27 views

What is the max number of contacts that can be injected in to Journey Builder?

Does anyone know what the maximum number of contacts that can be injected in one go? I know Journey builder is not meant to be a bulk deployment tool but I want to know if there is a limit on it.
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1answer
50 views

Add parameter to the Submit link of the Smart capture

Is it possible to add a parameter to the smart capture link via AMP script? I have created a page including Smart capture and passed a parameter via email using AMP Script to the landing page and ...
1
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0answers
23 views

Dynamization of UTM parameters at product level

What is the best way to dynamize UTM parameters at link level? In the Web Analytics Connector I use Additional Email Attributes and personalization strings, e.g. utm_campaign=%%emailname_%%%. I tried ...
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0answers
34 views

SFMC JSON Post Unsubscribe Check [on hold]

I'm trying to setup a webhook in a 3rd party to check subscriber status from the all sub list. Does anybody have any experience doing this? Need to send as JSON-encoded post. Thanks!
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1answer
28 views

Email Activity in a Journey using Salesforce Data Entry to Personalize Content not working

I have this code in AMPSCript in an Email that is an activity in Journey Builder with a Data Entry source as Salesforce Data Entry Event (Order created). The Salesforce Object is Order and I want to ...
1
vote
0answers
50 views

ContactKey is required error when firing Event (Interaction Event)

I have successfully get access token via ssjs When passing it to POST /interaction/v1/events (https://developer.salesforce.com/docs/atlas.en-us.noversion.mc-apis.meta/mc-apis/postEvent.htm) i'm ...
5
votes
0answers
31 views

WSProxy setClientId in Child BU does not allow execute at Parent BU

In SF Marketing Cloud, I'm trying to update a subscriber at the Parent BU Level from my SSJS in the Child BU. I created a Cloud Page at the Child BU to run the following code in order to debug faster....
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0answers
19 views

Marketing Cloud to send emails through Amazon SES [duplicate]

We would like our SFMC instance to send emails through Amazon Simple Email Service (SES) which is a standard in our organization. Is it possible to create an SMTP Relay to route the email sends to ...
0
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0answers
27 views

Error while creating an attribute group in Contact builder

We are getting an error as follows when we are creating a relationship between attribute group and a data extension in Contact builder. We are using a sendable and testable DE to link with this new ...
1
vote
1answer
17 views

Goal in Journey Builder not Evaluating

I am trying to define a goal based on an engagement metrics. Specifically i have a Journey that uses a Data Extension as a Source. Then I have created another Data Extension where i keep the tracking ...
0
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1answer
28 views

Dynamic subject with ampscript

I solicit you for the creation of an ampscript code to dynamically change the subject of an email in an automation. I explain I have an email that sent every day but the object is back and hard blow ...
0
votes
1answer
26 views

Triggering email as soon as users register to Mobile App

I have a mobile application and currently, we have the data flowing from the app to the data warehouse, and then loading through Marketing Cloud FTP to SFMC. I'm new to integrating with Mobile, and ...
0
votes
1answer
65 views

AMPscript can't declare a variable

I've been trying to print the product rows from a DE in a digital receipt email. Everything works fine unless I want to declare the variables. So the code underneath works perfectly if I remove the ...
0
votes
1answer
20 views

fuelSDK replacing “id” with “ObjectID”

In Marketing Cloud, I created a data extension with a column "id" that is used as primary key. When I am querying the the data extension with fuelSDK Java the fuelSDk replaces the key "id" sometimes ...
0
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1answer
47 views

Unexpected error in conditional when using Lookup

My team and I are encountering unexpected behavior involving a shared content area, conditional logic, and the Lookup function. %%[ var @MID set @MID = [memberid] var @StoreClosestNew if @MID == ...
1
vote
1answer
38 views

Marketing Cloud SOAP API Get Subscriber Specific Email Metrics

I'm currently working with the Marketing Cloud SOAP API to retrieve email metrics sent from the Journey Builder. I am able to do this, but it appears that the metrics I receive are related to the sum ...
1
vote
1answer
29 views

SSJS Replace only replaces the first instance of needle

I am trying to replace all instances of - in my GUID using SSJS in Marketing Cloud. var job_guid = 'aad2c93e-0e3e-4ec5-8592-f4ff510c1d94'; var stripped_guid = job_guid.replace('-', ''); Write('giud:' ...
2
votes
2answers
46 views

Mass Update Data Extension Names

Is there a way I can mass update Data Extension names? I have a ton of them which I need to rename. Can SSJS or any API call be used?
0
votes
1answer
38 views

Can I get data into Veeva CRM from Salesforce marketing cloud? [on hold]

I wanted to transfer one of the data extension from Salesforce Marketing Cloud into Veeva CRM? Is this feasible? Any suggestions on the process? Veeva is an application built on top of Core (Sales ...
0
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0answers
24 views

How to attach google map with email in marketing cloud

I am using Iframe for google map attach with email but get message "The Google Maps Embed API must be used in an iframe". Please Help Out. With Regards, Bvenkat Jeewesh
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0answers
22 views

Marketing Cloud Journey Builder email block out [on hold]

Can specific dates be blocked out so that no emails are send out during that period, including journey emails. What happens if an email send from a journey fails, whether it is due to the block out ...
0
votes
1answer
29 views

Data Extension Clone

I was trying to copy the data extension but unable to find a way. Is there any way to clone the data extension, including the data inside that extension?
1
vote
1answer
21 views

SFMC Data View Query

I have a query, I want to bring in all the Sends (for particular email) and opens. But in my query it only brings the matching Opens. For example email sent to 1000 subscribers and total unique opens ...
0
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0answers
11 views

Tracking forwards in email send

I've been testing different ways of forwarding emails and none of them have been captured in the inbox activity section in tracking. How does one capture subscribers who have forwarded emails? ...
0
votes
1answer
18 views

Marketing Cloud FTP Whitelist

Is it possible to restrict which IP's can access our Enhanced SFTP in Marketing Cloud? I know there is an IP whitelist but I think this is only for the UI and API, we need one for our FTP Service to ...
1
vote
1answer
19 views

Save goals per client in a Data Extension

It is possible create some sql query (or other way) to save each journey goal reached per client in a Data Extension? My hope was the Data Views Journey and Journey Activity but unfortunately the ...