Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

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23 views

Marketing Cloud Unsubscribe on CRM

Recently I have been setting up to sync unsub data on CRM to MC. I mentioned sync but what I want is this link(highlighted yellow) to work well. However when I click the link, this error message ...
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22 views

Send PDF (created in Salesforce) with Marketing cloud

As title suggests I have requirement to send file (content document, not attachment) created as PDF through marketing cloud. It's fairly common process, point is to send PDF print of receipt (invoice, ...
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Custom activity execute endpoint called multiple times at once

I have a custom activity that is hosted on Heroku. The execute endpoint of my activity gets called multiple times for one row of my data extension: router.post('/execute', function (req, res) { ...
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2answers
24 views

Query Error : field "Contact Key" required for targeted DE

Good morning, I have a Synchronized DE [Contacts_Salesforce_9] and I have to write a query to link it to a Regular DE because I need to put it as an entry data source in a Journey. However, with the ...
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32 views

How can I append new data rows to an existing data extension with predefined properties and columns?

There is data-extension-row-update and data-extension-row-create, but nothing like data-extension-row-append. Say I have an existing data extension I retrieve via import ET_Client myClient = ...
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14 views

Salesforce Marketing Cloud - SOAP API Retrieve DataExtensionObject from ESB Call error

We are encountering the following problem in our project: The ESB sends a Retrieve Call on a DataExtensionObject in Salesforce Marketing Cloud SOAP API resource. The call used to work ok till ...
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1answer
27 views

What is the difference between the Name and the CustomerKey of a data extension?

I did not understand yet what the difference between the 'Name' - argument in the data extension properties and its attribute 'CustomerKey' is: props = {'Name': 'Test-Name', 'Description': 'Sends ...
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0answers
38 views

Is possible to create a drop-down to redirect to a section of an email with AMPScript? [closed]

I need to create a drop-down in marketing cloud more specifically in email study for an email, the objective of the drop-down is that if Spanish is chosen, it leads to the part of the email that is in ...
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1answer
18 views

Marketing Cloud - Does Corporate License include FTP and SFTP?

as in the question I wonder whether MC Corporate License include FTP and SFTP? From this link is not very clear. Is there an official comparison page between the different licences? Thanks
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17 views

iOS 15 version7.2 sfmc_configureWithDictionary: crash

we found many crashes of the sfmc_configureWithDictionary: almost iOS15+ device over 3000+, and our project used 7.2 version MarketingCloudSDK, i have not found any some information may be able to use....
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1answer
22 views

v1 Token request does not work (Marketing Cloud) and pulls a NULL result

I am simply trying to run this v1 Auth request access token in a cloud page but keep getting a Null result. What is wrong with my code below?? var client_id = "XXXXXXXXXXXXXXXXXXXXXXXXXXX"; ...
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26 views

Marketing Cloud double opt-in process

I’m trying to understand how to configure a double opt-in classic scenario with Lists. I’m I right about the sequence of actions in the main scenario below? Step 1: A subscriber sends a blank email to ...
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14 views

SFMC - Query List ID and Push to Data Extension

We have a "List" under All Subscribers and we want to move all of the contacts in that list to a Data Extension. The reason for this is we want to have those individuals go into a Journey. ...
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26 views

Passing list of objects to Journey API Event Entry Source(REST)

I am trying to display list(without specified length) of objects in a email, from data that is provided by a Journey API Event Entry Source. Api calls are sent from external system and should be ...
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1answer
15 views

Prefixing ContactKey with a country code after send out/go live

The SFMC instance is being shared by multiple countries of the same client. To avoid over writing each other's data at any level(Subscriber/All Contacts), the client is expecting a prefix to the ...
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1answer
36 views

How to loop through a DE to find the closest birthday date in comparison to NOW()?

I want to loop through a DE that contains the attributes of a family, to retrieve the name and birthday of the family member who's birthday is the closest to NOW() AND is within the next 90 days. I ...
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24 views

Adding additional field to '_PushAddress' in Marketing Cloud and passing the value through API call

Currently I cannot extract SubscriberKey/Contact Key when querying _PushAddress. Hence, I added a an additional field called SubscriberKey to the _PushAddress in Data Designer. I can query this field ...
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37 views

Drop off in open rates since using new template

Recently implemented a new master template in SFMC at work and since we have started to use this we have noticed a big drop in open rates - up to 40% drop off compared to the old templates when we ...
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1answer
31 views

SELECT from _sent dataview - duplicate value error occuring

I am trying to create an Automation to update sent dataview records daily. The code I've tried is the one below, but it kept showing error messages with "Violation of PRIMARY KEY constraint. ...
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0answers
24 views

Apple Privacy Features [closed]

This Apple Ios feature affects only icloud mail users or all the email clients using Apple Mail? https://whatsnewinpublishing.com/how-publishers-need-to-adapt-to-apple-ios-15-email-privacy-changes/
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1answer
57 views

Can't upload app with MarketingCloudSDK 8.0.1 to TestFlight

I'm having trouble uploading the app to TestFlight with the latest MarketingCloudSDK 8.0.1. I get the following errors: ERROR ITMS-90685: CFBundleIdentifier Collision. There is more than one bundle ...
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1answer
25 views

IP warm up and leverage on previous email send system

my new client is sending emails from a specific website and is planning to move to marketing cloud. He might send in future around 1M emails per month. Can we leverage on the previous IP that was ...
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1answer
23 views

Exclusion list Subscriber Key queston

I have a list with emails to exclude but my MC instance uses a unique sales cloud contact key (003) as the subscriber key. Can I exclude these emails using EMAIL as the subscriber key?
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2answers
29 views

Create a DE field that has GUID/NewId as its Default value

I am trying to add a field to existing DEs that has a non-nullable Default value that generates a random ID, similar to what the GUID() and NewId() functions do but within the Email Studio Data ...
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0answers
39 views

Custom Activity: real data for frontend; POST endpoints for lifecycle don't work

I want to pass/traverse contact(s) through my Custom Journey Builder Contact Filter. For example, get contact(s) as input; (in my modal) select/remove existing fields or add new value for empty ...
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0answers
34 views

CloudPage UTF-8 encoding issue - SSJS / AMP

While creating cloud pages I would like to debug the pages and don't want to wait every time somewhere between 5 and 15 minutes for the page to be re-published. That's the reason why we are using a ...
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1answer
59 views

Inactivating a Link in the email for FTAF

My client has a custom unsubscribe page using cloud pages (Using CloudPgeURL function) in all emails. When a subscriber receives the email and forwards it to a friend, the friend is able to click on ...
2
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1answer
46 views

CloudPage GET/POST Parameter with value "<[aZ]" fails with 500 error

I try to make sense out of an edge case scenario I just came across and would love to get some ideas around why this may happen. On any CloudPage, if I add a GET or POST parameter with the value of &...
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0answers
26 views

SFMC multiple email to same email address from different senders

Can anyone confirm that Salesforce Marketing Cloud allows multiple email messages (from multiple senders) to the same target email address, in one list? We manage emails from multiple agents, which ...
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1answer
22 views

On Android in-app messages are not shown when the App is already in foreground

We noticed that if we send a message while the app is running, the SDK does not try to handle it until the app is put in background and back to foreground. Our question is if there is a way to let the ...
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1answer
24 views

CloudPage AMPscript for Smart Capture Form

I have a customer portal that generates a unique URL that contains the Subscriber Key of my record (mdmid). The customer would click on the URL and brought to a CloudPage. On the CloudPage would just ...
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0answers
36 views

Journey Builder Custom Activity EventDefinitionKey when running through Automation

I have a Journey whose entry source is a DataExtension used by Automation. The eventDefinitionKey is coming as "AutomationAud" rather than "DEAudience". The Set Schedule is set to ...
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1answer
16 views

Email conversion tracking integration

I want to track conversion informations for emails. I have found these resources: https://help.salesforce.com/s/articleView?id=sf.mc_es_conversion_tracking.htm&type=5 It seems that it can be ...
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19 views

creating a DE via SSJS and set DE delete permisions to false

i am creating a list of DE via Automation and i want to set the delete de permissions to false, is there any configurable attribute that sets this? for example: deObj = { "CustomerKey" : ...
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32 views

How to get users roles in sfmc using cloud page

I have cloud page to retrieve user details from SFMC, I need one more field roles. Please help me how to get user roles. <!doctype html> <html> <head> <meta charset="...
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0answers
23 views

Passing data to email template after triggered send in journey builder

I am trying to pass the data to the email with a triggered send from Journey Builder. The template is connected to the same data extension as Journey. So I have this: %%[ var @data set @data = ...
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0answers
27 views

Measuring Email Send Speed

The Trailblazer "Email Send Speed Optimization" section does a fine job explaining WHAT send speed is and what to consider, but it doesn't explain HOW to measure send speed. Is the speed ...
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1answer
25 views

Limits number of automation in platform

1800 automations are executed per day on my SFMC. That's just over 630,000 automations per year. Salesforce told me that I was exceeding the annual cap on the number of automations on my contract. I ...
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0answers
16 views

How can I update regex to remove "HttpGetWrap|" from url?

Looks like there is a bug when using an interactive email form where httpgetwrap| isn't stripped out automatically. Until this is fixed I am pasting the code in an HTML template and trying to fix it ...
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1answer
57 views

Marketing Cloud SDK 8.0.3 crash

I'm using com.salesforce.marketingcloud:marketingcloudsdk:8.0.3 and I have the following crash in some devices: java.lang.IllegalStateException: at com.salesforce.marketingcloud.MarketingCloudSdk....
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1answer
34 views

How to redirect to cloud page and then the same link which has been used in email

We want to use all links to be directed to cloudpage(cloudpage is doing some action), then immediately to the same link(not a specific link) which has been used across email. How would it possible? ...
2
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1answer
51 views

Incorrect marketing cloud aar packaging?

In the aar from marketingcloudsdk is a class packaged as a.a which currently leads to a duplicate class error when building our application... because another library we just updated does the very ...
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2answers
36 views

Is it possible to use Ampscript to print a SET value inside a set value

I am using some AMPScript to SET specific subject lines based on certain date ranges I have SET the @Subject to include the @month value but the output is not displaying correctly %%[ Set @month = ...
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0answers
25 views

How can I make HTML forms with AMPscript Formhandlers run faster or add a loading graphic?

We use forms with form handlers instead of smart capture, but I find the process from form submit to formhandler to confirmation runs very slow. Is there a way to speed it up or at least add a loading ...
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1answer
21 views

Journey not firing when adding filters

I am trying to set up a journey that our patients start when their opportunity enters a certain stage. However, I want it filtered to a specific list of treatment options. When I leave off the filters ...
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1answer
34 views

How to Automatically Block the Use of Link Shorteners in Marketing Cloud Email Triggers

We have a lot of users in our Marketing Cloud and we can't control that all the shots are going out without using a shortener (which hurts one of Validity's policies). Is there any way we can ...
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0answers
16 views

Marketing Cloud SFTP File Deletion

Scenario: PDFs are uploaded via SFTP to MC to be used at will. Meaning they should not be deleted. However, MC warns deletion of files uploaded via SFTP after 21 days. Question: Base my understand - ...
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1answer
38 views

Custom Activity - no inArguments in request body

I am developing a custom activity and I want to get the subscriberKey from my Data Extension as an inArgument. I use data binding, but don't have a relationship between my DE and Contact Builder, as ...
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1answer
40 views

Loop through REST API GET Request and insert into DE [closed]

I was wondering if anyone could help me to understand how to adapt the script found here. to make it run from an automation and store each journeys into a row of a data extension (using the email ...
1
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1answer
87 views

How to send emails without changing email contact in the marketing cloud using SSJS, API, AMPScript, or any other programmatic option

We want to develop a process to update subscribers' email addresses. In the process, subscribers will receive an SMS msg with a link to update the email address. Then we would like to implement a ...

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