Questions tagged [mobilepush-android]
The mobilepush-android tag has no usage guidance.
153
questions
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Marketing Cloud Mobile Push SDK - Switching app user
I'm currently building a clienteling app that integrated the Mobile Push SDK on both iOS and Android and encountered some issue on switching the account.
I found that when I login to user A, and set ...
- 51
5
votes
1
answer
1k
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Limit on Push Notifications
We are configuring the push notifications for our hybrid app at the moment and we ran into one of the governor limits.
This is the error we are getting:
System.LimitException: Too many Mobile Apex ...
- 494
4
votes
3
answers
742
views
Salesforce update 6.x.x(Updating to FCM) :Failed to retrieve InstanceId from Firebase message,systemToken always null
I am in the process of updating to the latest Salesforce SDK 6.3.5(Also the same with 6.4.0,latest version) from our old sdk which used GCM.
I have gone through the steps as mentioned below:
https://...
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3
votes
1
answer
190
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Android Studio Warnings with ExactTarget SDK 4.6.1
When launching applications have heaps of warning coming from ET classes, like:
Error:warning: Ignoring InnerClasses attribute for an anonymous inner class
Error:(com.exacttarget.etpushsdk....
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3
votes
2
answers
715
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Exact Target Android push not working for version 3.5.0 || Initialization did not complete in a timely fashion
We just downloaded the latest version of ET lib for android (3.5.0) and are trying to do a sample to make it work but facing some issue:
The steps which we followed is:
Step 1:
Extended Application ...
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3
votes
1
answer
391
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Extracting In-App Message Analytics data in journey builder for individual contacts
We would like to track for individual contacts the following data:
Was the message displayed or not?
What buttons were clicked within the message.
We can see this info when clicking on a in-app ...
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3
votes
1
answer
356
views
Fatal Exception in Marketing Cloud SDK (Android) - RejectedExecutionException
We are using Salesforce SDK 8.0.4. In the recent release, we have RejectedExecutionException.
I am not sure if it is related but we started reconfiguring Salesforce when the user changes their ...
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2
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1
answer
117
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Can Salesforce update the MCCordovaPlugin to support Geofencing?
from https://salesforce-marketingcloud.github.io/MarketingCloudSDK-Android/location/geolocation.html
MarketingCloudSdk.init(this, with(MarketingCloudConfig.builder()) {
// Other configuration ...
2
votes
1
answer
394
views
How can we remove Bluetooth permissions from Push SDK safely for SDK 15+
Our app does not use Bluetooth and we don't want to add that permission to use the Salesforce Exact Target Push SDK. How can we safely (no crashes on ICS, JB, and KitKat) exclude the requirement of ...
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2
votes
1
answer
778
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cordova-plugin-marketingcloudsdk fails to install
I'm just making a quick test on this plugin. I've created an empty apache cordova app, made the setup on firebase and installed the following plugin:
https://github.com/salesforce-marketingcloud/MC-...
2
votes
2
answers
952
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How to know if a push notification has been read or at least delivered in Marketing Cloud?
I added a push notification in my JB and my requirement is to send an SMS after some hours if the subscriber did not open or see the push notification.
Is there a way to get this information any how?
...
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2
votes
1
answer
279
views
Xamarin app integration with native app
We are working on a POC to integrate Xamarin app with SFMC mobile Push. Since SFMC Mobile push SDK is not available for Xamarin framework, we are following the binding approach to integrate Xamarin ...
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2
votes
1
answer
446
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Marketing Cloud Mobile Studio Subscriber key
I'm trying to understand how I can do targetted push notifications from Marketing Cloud within a journey.
I'm having a hard time understanding how will I identify specific people and setting their ...
2
votes
1
answer
123
views
HTML decode Marketing Cloud title
.setNotificationBuilder((context, notificationMessage) -> {
NotificationCompat.Builder notificationBuilder = NotificationManager.setupNotificationBuilder(context, notificationMessage);
...
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2
votes
1
answer
175
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Unknown PUSH_ACTION for ETPushService: com.google.android.c2dm.intent.RECEIVE
Updated to version 4.8.5 and getting: when sending push message.
E/~!ETPushService: Unknown PUSH_ACTION for ETPushService: com.google.android.c2dm.intent.RECEIVE
...
- 155
2
votes
1
answer
770
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Crash when using Marketing Cloud Mobile Push Android SDK v5.1.x and targeting Android O (Oreo)
When using Marketing Cloud Mobile Push Android SDK v5.1.x and targeting Android O (Oreo) and initializing with:
MarketingCloudSdk.init(this, MarketingCloudConfig.builder()
.setApplicationId("...
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2
votes
2
answers
3k
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Marketing Cloud: Mobile Push Attributes
I am trying to set some attributes in marketing cloud using the addAtribute method:
(http://salesforce-marketingcloud.github.io/JB4A-SDK-Android/features/attributes.html)
There it says that it is ...
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2
votes
1
answer
7k
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Finished with non-zero exit value 2
i followed the guidelines on how to setup using exactTarget Android Library following this http://code.exacttarget.com/apis-sdks/journey-builder-for-apps/sdk-implementation/register-your-devices.html#...
- 131
2
votes
0
answers
62
views
Mobile App Event not triggering Journey
We have enabled mobile app events in our salesforce instance.
We have followed all the required procedures to setup the events, creating and uploading a csv file, etc as shown below. Then we created a ...
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2
votes
1
answer
206
views
MCFirebaseMessagingService absent from PushMessageManager.messagingService for Xamarin Binding, but not for test app with same native code
I am currently making a Xamarin Binding (only Android for now) for MarketingCloudSDK 7.3.0 which is basically a wrapper in C#. So in java, I use the MarketingCloudSDK with the functions I need and I ...
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2
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0
answers
298
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Xamarin support for MobilePush SDK [duplicate]
I want to re-ask this question that is 3 years old. In the year 2020, does SalesForce provide Xamarin library for MobilePush SDK, or still only platform-specific libraries for iOS and Android?
We ...
- 21
2
votes
0
answers
114
views
NPE causing crash using Android marketingcloudsdk 5.3.+
Facing this kind of crash while using MC 5.3.+
Fatal Exception: java.lang.RuntimeException: Unable to start receiver com.salesforce.marketingcloud.MCReceiver: java.lang.NullPointerException: Attempt ...
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2
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0
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305
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Android Marketing Cloud SDK crashes randomly: MAC stored in civ does not match computed MAC
I'm using the Marketing Cloud SDK v5.4 for Android Push Notifications. My implementation is modeled completely after the sample code. On App start, the sdk initializes and I'm able to receive push ...
- 121
2
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0
answers
639
views
Marketing cloud push notification not visible on Android
I've implemented Marketing Cloud Mobile Push, we have multiple SDKs however I'm letting Marketing cloud handle tokens, all I'm doing is using a custom GCMListenerService to process my push if its from ...
- 121
2
votes
2
answers
526
views
JB4A-SDK-Android Device-Registration not working using FCM (Firebase Cloud Messaging)
I have implemented JB4A-SDK-Android following the links below:
salesforce-marketingcloud.github.io/JB4A-SDK-Android/sdk-implementation/implement-sdk-google.html
salesforce-marketingcloud.github.io/...
2
votes
1
answer
183
views
Unknown PUSH_ACTION for ETPushService: com.geico.mobile.MESSAGE_OPENED
I am getting following error when I press on custom action button for a Rich notification ...
Unknown PUSH_ACTION for ETPushService: (applicatinId).MESSAGE_OPENED
...
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1
vote
1
answer
563
views
Mobile Push Device ID Android SDK
Is the DeivceID that is visible in Marketing Cloud (on Contact) after registering a device via MobilePush SDK is unique to the device or is it a system generated value?
- 768
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1
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233
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MessageOpened not woring on Android and iOS 10
I have implemented Salesforce SDK on iOS & Android, the MessageOpened is ok after iOS 9 device received push notification.
But it's not working with iOS 10 device & Anroid device. Any one has ...
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1
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1
answer
1k
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OpenDirect in MobilePush not working properly Android
I'm trying to send a notification with URL from MobilePush in Marketing Cloud with OpenDirect feature.
When the user clicked on an alert notification. I want a web page or landing page to show on ...
1
vote
1
answer
162
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JB4A-SDK-Android Device-Registration not working
I included the JB4A-SDK-Android SDK 4.4.1 like described in the documentation, but my device wont show up in the mobilepush marketing cloud.
It seems that there is a problem with the device ...
- 47
1
vote
1
answer
2k
views
Mobile Push Notifications: to which device/connected app should I send?
I'm developing a mobile app for both Android and iOS that will receive push notifications. I've followed the instructions in the Salesforce Mobile Push Notifications Implementation Guide and created ...
- 11.4k
1
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2
answers
441
views
How to call Mobile App Event from the App?
We have a Android App (Kotlin) and we declared Mobile App Events in Journey Builder.
We created a Journey with an entry source configured to respond to one of our Events and are struggling to trigger ...
- 564
1
vote
1
answer
245
views
How to track app version of device for MobilePush
For MobilePush is there a way (e.g. a standard field that I could discriminate) to see the version of the app the user logs in with? The reason is to be able to know on the marketing platform whether ...
- 71
1
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1
answer
101
views
Is it possible for both MCCordovaPlugin and FCMPlugin to co-exist?
Specifically we would like our Mobile Hybrid App to be able to receive Push Notifications from Salesforce MarketingCloud MobilePush, but to also have the ability to send Push Notifications, using the ...
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1
vote
1
answer
576
views
Initialize Mobile Push SDK twice in Mobile App
I have a use case where I need to send a push notification to the same mobile app from two different business units.
For that, I created a Mobile Push app under Mobile Push administration in both ...
- 1,048
1
vote
3
answers
95
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Marketing Cloud SDK - geolocation fence error
I try to receive a push notification when I'm in a specific place but each time the Marketing Cloud SDK send my position to his API service it sent the request with a wrong syntax.
Currently the ...
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1
vote
2
answers
1k
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MobilePush fails to send push notification
I wanted to send a first test message through MobilePush to my registered device (Android), but the contact's activity dashboard just says "Status: Error" without any further explanation.
Is there a ...
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1
vote
1
answer
232
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MarketingCloud SDK - Xamarin Android
I am aware that Xamarin SDKs are not currently on the roadmap for the MarketingCloud SDK as per this question and others: Xamarin support for MobilePush SDK
Has anybody out there got any experience ...
- 133
1
vote
1
answer
143
views
RegistrationManager: 405: Method Not Allowed after initialization
After I initialized the SDK in my applications onCreate I am getting the following logs and can't receive any push messages sent.
D/JobIntentService: Completing work: com.salesforce.marketingcloud.c$f$...
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1
vote
1
answer
431
views
Can we manually track that a notification was opened?
I'm using Salesforce mobile push alongside with Firebase Messaging.
Since I'm building the notifications manually on FirebaseMessagingService, I'd like to know if there's a public method to track the ...
1
vote
1
answer
335
views
Application Not Responding while reading Inbox Messages on Android App Start
I'm using Marketing Cloud SDK (Mobile Push) v6.1.0
But I'm receiving a lot of ANRs as observed on Google Play Store performance reports.
ANR is observed while we are reading InboxMessages using ...
- 115
1
vote
1
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431
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The push notifications does not appear with pop. They appear only minimized
I've followed the steps to configure push notifications that I've seen here https://salesforce-marketingcloud.github.io/JB4A-SDK-Android/notifications/customize-notifications.html but the push ...
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1
vote
1
answer
104
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Android - Recieving all push notifications, not distinguished by TAG
I've setup the MC Sdk, I am recieving notifications as intended. The thing is that if I send a notification only to one specific Tag I am not subscribed to, I get the notification anyway.
While ...
1
vote
1
answer
566
views
DeviceId generated for Android mobile push
I just implemented mobile push for my android application and can successfully register test phones and send push messages to them.
My question concerns the device ID / Subscriber key I am seeing in ...
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1
vote
1
answer
202
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(MID: 7207702) - Journey Builder for Apps SDK Explorer not working
I am trying to create my own field app using Journey Builder for Apps SDK Explorer (https://github.com/ExactTarget/JB4A-SDK-Android/tree/master/JB4A-SDK-Explorer). My intention is to use the Apps SDK ...
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1
vote
1
answer
1k
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In my ExactTarget MobilePush Android app, why doesn't my device register?
I'm developing an Android app using the MobilePush SDK. I believe I'm configuring the SDK ok in the code, but I don't see any Contacts records show up on the server.
Here is my onCreate() method of ...
- 270
1
vote
1
answer
49
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Documentation for Android Interactive Notification Icon
We could find documentation for iOS Interactive Notification in this link https://salesforce-marketingcloud.github.io/MarketingCloudSDK-iOS/push-notifications/interactive-notifications.html.
But there ...
- 137
1
vote
1
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169
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Is it possible to track In-app messages on MobilePush SDK?
My team is implementing MobilePush, and we are facing some difficulties regarding analytics.
We checked the official SFMC MobilePush documents (both Android and iOS) , Android Javadocs, and iOS ...
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1
vote
1
answer
699
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Second push notification message does not open
I encountered a problem where the app is closed completely, and I start the first notification it opens where it needs to open, but when I tap the second notification, nothing happens. Notification ...
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1
vote
1
answer
112
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Changing the MarketingCloudConfig later in the apps lifecycle
so our problem is that we don't have the required information for initializing the SDK in the Application's onCreate since we let the user change the country and other information at a later point. So ...
- 43