I am implementing the SFMC Push notifications on our app and we successfully implemented it (multiple sdk, contact key registration and stuff works okay) but we noticed that after a while (hours or 1, 2 days) the notification stops working but Marketing Cloud says the send was successful.
Searching for the docs and stuff we noticed that this issue is known because of how the notification is sent (as a data payload) and the notification is not processed by the app if it's on background, but notification payload works normally on background.
Is it a known issue and we just need to deal with it or is there any way to overcome it and force notifications to reach the app?
OBS.: looks like it only happens on Android.