Questions tagged [notification]

The tag has no usage guidance.

Filter by
Sorted by
Tagged with
0
votes
0answers
10 views

Sending Mobile Push notification to external IOS app using connected app from Apex?

I have created a connected app with Push Messaging enabled and adding all Token authentication settings details like Key Identifier, team identifier, P12 certificate related to IOS. With these ...
0
votes
1answer
49 views

Flow - Custom notification action is not allowed

I have this error message when I try to debug a flow that get records Id and send a custom notification : Error Occurred: Custom Notification Action is not allowed I googled this error and found that :...
1
vote
1answer
81 views

A click on a bell icon notification in Communities (now called Digital Experiences) doesn't navigate

Having managed to get notifications to appear by not including a "state" and so using: Map<String, Object> pageRef = new Map<String, Object>{ 'type' => 'comm__namedPage', ...
0
votes
0answers
13 views

Einstein bot chat notifications

I have an Einstein chat bot deployed on my website and need to take some action when the chat session ends. Not when the chat window is closed... just when the chat has ended (the window can still be ...
0
votes
1answer
28 views

Notifications from process builder fire when Owner field is updated manually, but not when Owner is updated via process builder

I have a process builder set up to do the following on a custom object, Referral: If the custom field "Referred To" changes, update the Owner field to a queue (the queue id is dynamic based ...
0
votes
1answer
42 views

Number of notifications in the bell icon?

In the salesforce documentation It mentioned that it will show only 20 notifications in the bell Icon, but I see more than 20 notifications. can some one confirm how many notifications in the bell ...
7
votes
2answers
397 views

Bell icon in communities: syntax of the setTargetPageRef string?

The Winter '21 CustomNotification Class offers two ways to set the target navigated to when the message displayed under the "bell" icon is clicked: setTargetId(Id targetId) - Sets the ...
0
votes
1answer
59 views

Bell notification when file is attached to an account [closed]

I need to create notifications whenever a file is uploaded to an Account. I need this notification to be shown in the bell icon. Thanks Satish
3
votes
0answers
72 views

Showing custom notification in Community | Theme : Build your own || Custom apex notifications

I want to show custom notification through apex in the community. Community is having custom theme(all lightning components). I know how to trigger apex custom notifications for the internal users. ...
0
votes
0answers
27 views

Profile ICON is not showing in notification bar when triggered through APEX

I am following this link - https://www.forcetrails.com/2020/08/send-custom-notification-using-apex.html to generate the Notification through Apex. However, when notification is generated it's not ...
1
vote
0answers
50 views

Track notifications limit usage

We use two ways to trigger push notifications - APEX and flow/process builder. There are limits to the number of these push notifications (10 000 per hour). Is there a way to monitor the current usage ...
1
vote
1answer
28 views

Custom notification Limit on Data Loading

I have a process builder which fires custom notification to case owners when the case is updated.Its working fine in normal scenario. But I needed to Data Load(Update) 200000+ records which inturn ...
0
votes
0answers
29 views

Unable to send bell/custom notification from login flow

I am trying to configure a custom/bell notification through a login flow after checking if user has updated a certain picklist field. User has 'Edit' access on the field that I am checking. However, ...
1
vote
1answer
237 views

Bulk sending CustomNotifications using APEX

I could not find any post relating to this any help will be appreciated. Is there anyway to bulk send custom notifications from apex without using a process builder or API? If I use the following code,...
0
votes
1answer
236 views

Browser notifications for omni channel chats in Lightning Experience

Is this possible using settings available in the UI or does this require a custom component to be created? I imagine many have this issue, whereby unless the service agent spends all their time in the ...
0
votes
0answers
7 views

Not showing mail content in a email notification

I'm new to SalesForce and has a question regarding the Service / Case management and notifications to the case owner. If one is using the email to case and there is a communication via e-mail between ...
2
votes
2answers
558 views

Custom Notification Recipients to New Places with Page Reference Navigation

In release Winter'21 was introduced new Target option for Custom Notifications (see here). I would like to have a specific Community page as Target Page Reference. Still, I can't figure out the format ...
6
votes
1answer
168 views

Custom Notifications not working on BatchApexErrorEvents

When long-running batches fail I want the starting user to be notified in the org using Custom Notifications. Therefore I added the marker-interface Database.RaisesPlatformEvents to the Batch class ...
0
votes
0answers
19 views

Disable Case Notification Email for particular Case Origin

We have all the standard case notifications setup (case creation, case comments, closure etc.). However, for cases created via a particular origin, I don't want these notifications to go out. For ...
0
votes
1answer
189 views

Dispatch Event or Apex Call is not working in LWC Callback

I have developed an lwc which will trigger an apex call/display a toast message when a Platform event notification is received from the server. I am following steps mentioned here: https://developer....
0
votes
0answers
112 views

Navigating to custom lightning component on click of custom notification in community

I am working on a scenario where a Community User gets a custom notification whenever a Case record Status changes. We made use of forceCommunity:notifications and the Community User is able to get ...
1
vote
1answer
280 views

Turn Off Bell Notification when comment is added on Post

I have created a post on case object record. When any user adds comment to that post, I receive a bell notification like below I have checked if there are any automated process that is firing this ...
1
vote
0answers
17 views

Creating Task programmatically its not showing up in Universal Notification Service (UNS) bell for the target user

When I create and assign a task programmatically to a user, the notification does not show up in the Universal Notification Service (UNS) bell for the target user. Below the code to execute anonymous ...
0
votes
1answer
16 views

Salesforce equivalent of setFormNotification() in Dynamics for conditional record page alerts?

My employer is beginning the process of switching over to a Salesforce org from our current Dynamics CRM 2015 on-prem solution. We have a situation in Dynamics where we would like to use ...
4
votes
1answer
385 views

Can we query Custom Notifications sent to a user or channel?

I know we can query Custom Notification TYPES or we can send custom notifications through apex and/or Rest API. But can we fetch the open (or even all) notifications sent to a user? For further ...
1
vote
1answer
703 views

Notifications Bell icon is not displayed in Community compact header

I have Customer Service template community with Stella theme. We use Partner Community License. I want to display notifications in a compact header and selected the checkbox, but it is not displayed. ...
1
vote
1answer
216 views

Tapping on the notification does not launch the App if the App is killed/closed forcefully after getting the notification

MobilePush (Android) SDK (v.7.1.0) We are using Full Control Customization Notification handling by following the document noted here: https://salesforce-marketingcloud.github.io/MarketingCloudSDK-...
3
votes
0answers
47 views

Why do notification types have a name?

I'm asking about the "bell icon" notifications here. This Getting your users attention with Custom Notifications article illustrates the UI where you have to add a custom notification type before ...
1
vote
2answers
361 views

Notification after Knowledge Article is Published

I have a requirement to send custom notification to a group every time knowledge articles are published. Now my problem is that when I am writing Apex trigger (After Insert, After Update, Before ...
0
votes
0answers
62 views

Notification from Process Builder showing __NotFound

I am using Process Builder to throw custom notification to the queue members every time the case is being assigned to the queue. Notification is coming, but having __NotFound at the end of the queue ...
0
votes
0answers
56 views

Community User Notify Internal Groups (Bell Notification)

I am looking to have an automated Desktop&Mobile Bell Notification (either a Chatter Mention, Custom Notification, or by any other available means) to an Internal User Group from an apex action ...
0
votes
1answer
47 views

Daily Popup Notification of the upcoming task within 7 days

I have been given a task for having notification of the upcoming task in UNS bell notification popup 1. when User logged in into app, then user should receive pop-up notifications for upcoming ...
0
votes
0answers
40 views

How to get notified if the job does not run at all in Sales force commerce cloud during the scheduled time?

I am new to Sales force commerce cloud and I am not a developer. I had today the problem that one of the export job was not running since yesterday release on the production site! I was therefore ...
1
vote
1answer
195 views

How to allow a Community user to generate a notification?

With Communities, you get this internal user to external (community user) notification UI "for free" via a click on the bell icon: Before we start creating something ourselves for communication in ...
0
votes
0answers
19 views

Notification Icon shown in Scratch Org but not in Sandbox Org

I have a similar issue to the below issue. Notification bell does not display after deploying to sandbox using salesforce dx My Scratch Org which is using Custom Account Template and has Login Body ...
0
votes
1answer
124 views

How to conditionally display a geofence notification - not mobile PUSH notification?

I understand that geofence triggered notifications are actually downloaded and triggered upon fence transitions - not a PUSH notification. Like the poster of this question, I have a data extension ...
0
votes
1answer
1k views

“Invalid parameter value for: recipientIds” when sending custom notification in flow

I currently have a flow that sends a custom (bell) notification. However, when I run the flow (using the Debug button), I receive the following error: Error Occurred: Invalid parameter value for: ...
1
vote
0answers
467 views

Custom notification “Target Object”

I've created a Custom notification as part of a process builder workflow. It monitors the creation of a specific child record of the "Lead" record type. When a child record is created that matches the ...
0
votes
0answers
22 views

How to make actions from notification?

Every time a new User logs into the org, they have to accept some policies regarding assigning assets to them etc. They should get a notification with the possibility to accept the agreement, which ...
2
votes
0answers
123 views

Salesforce Custom Notifications Url - REST API

Hi Does anyone know what API or Query can be used to get what the notifications have been raised for a user? based on the new notification framework. I can see an API to raise notifications I can ...
1
vote
2answers
1k views

How to call an external API from SFMC journey builder?

I'm new to SFMC so would appreciate any help. Is there a way for SFMC to call an external API via the Journey Builder? We need to extend the Journey Builder so that in addition to mobile push ...
0
votes
1answer
58 views

Is it Possible to Add Email Addresses to the Notification Settings of an Automation via the API?

I am creating automations through the API and would like to add email addresses to the "Notification Settings" fields in the "Activity" tab. Is this possible to do through either SOAP or REST?
0
votes
1answer
171 views

Disable notifications

Is there a way to disable notifications bell? I have gone to setup -> user interface -> clicked user Interface and disabled Enable Salesforce Notification Banner checkbox. But still i get ...
0
votes
1answer
89 views

Salesforce Notifications - Bell

I open salesforce and i see for example 5 notifications (5 tasks assigned to me). If i click on the bell and then click on one task, do my job and return back to home page, the bell has no ...
1
vote
1answer
40 views

Bad data notification without stopping automation

I have an automation that imports a csv from an external SFTP and processes it by splitting and augmenting the data into 2 data extensions. There is a chance that some rows in the original csv might ...
0
votes
1answer
130 views

Notification push from External System

I have a Canvas app that is connected to an external system. A User will use the external app to request a record is created that can take several minutes. I'd like to be able to have the external ...
0
votes
0answers
49 views

API Usage Notifications - How to subscribe not via UI, e.g. using API, ant deployment etc

When spinning up new sandbox from production we need to subscribe our admin user to receive 'API Usage Notifications'. So in order not to do it manually every time, we are looking for a way of how to ...
0
votes
0answers
191 views

Flow can't access a CustomNotificationType when called from a Process

I have created a Custom Notification Type called SMS Received. I am calling it from a Flow, where I have insert the correct Id for it and provided all the params. When invoked from the Debugger, it ...
0
votes
2answers
2k views

Display Exception message in toast when calling Apex using @wire

I love @wire(ing) LWC properties like import { LightningElement, wire } from "lwc"; import getAccounts from "@salesforce/apex/MyCtrl.getAccounts"; export default class MyComponent extends ...
0
votes
1answer
218 views

Unable to Find Custom Notification Types ID

Even though my environment is in api version 46.0, custom notification types does not appear as in the docs. The sObject does not pop up when queried via Workbench (same query as a recent mothership ...