Questions tagged [notification]
The notification tag has no usage guidance.
164
questions
0
votes
0
answers
9
views
Best design for emailing groups of Users that are collaborating on a Case
We're using Cases, but long-story-short, we're not really using Service Cloud licenses. We have a heavily restricted form of Service Cloud licenses.
We need to be able to have teams of people across ...
- 403
0
votes
0
answers
19
views
Android push group summary [duplicate]
Android automatically group notifications if there is more than 4 according to documentation (more that 1 in my Google Pixel 6). The problem is that I want to achieve custom click/grouping logic but......
- 25
-1
votes
0
answers
24
views
How to create a warning notification based on Entitlement target date from CaseMilestone?
I want to create a warning email notification from when 4, 1, and half an hour from the target date. Except in flow builder, you can't use casemilestone (target date). I assume I need some method to ...
0
votes
0
answers
207
views
Approval Process: Sending Notification to Submitter NOT the Approver
According to these resources I found, I believe this is a known issue from Salesforce where Approval Process sends the bell notification to the Quote Submitter NOT the Approver.
developer salesforce
...
-1
votes
1
answer
335
views
How can i notify in Micrososft Teams when a Record created in Salesforce?
I am trying to generate Microsoft Teams notification for case Owner when a new case is created in salesforce. How can I achieve this for individual chats and Teams?.
0
votes
1
answer
45
views
Does Push activity on Journey Builder reach out to the contacts with Opted out status?
I'm on now process of testing Push message activity on Journey builder, and I'm not sure about how this push notification activity on Journey builder is processed on the Marketing cloud side.
It seems ...
0
votes
1
answer
202
views
Android 13 - multiple notifications issue
We're seeing an issue with multiple notifications on Android 13. Previous Android versions are working fine.
Repo steps
Send 2 push notifications to a device
Tap on one of the notifications
Kill the ...
0
votes
1
answer
135
views
salesforce einstein CHATBOT and custom notification
Messaging.CustomNotification notification = new Messaging.CustomNotification();
notification.setTitle('A CASE HAS BEEN ESCALATED!');
notification.setBody('Case # : ' +caseNumber+ ' subject : ' + ...
1
vote
0
answers
154
views
Unable to prevent Task Notifications from firing within Apex class
How do I prevent Tasks from sending notifications when they are programmatically reassigned to someone else via apex?
I am unable to prevent tasks from sending an email programmatically using the code ...
- 11
0
votes
0
answers
196
views
Display a Toast message if a checkbox is true on parent record
I'm trying to display a toast notification whenever a quote is visited and its related opportunity lookup has a boolean field with a value of true (Ordered_Custom__c = true). This aura component is ...
- 3
0
votes
0
answers
370
views
MobilePush Android SDK(8.0.8) not receiving Push Messages
I have integrated Mobile Push SDK (8.0.8) in my Android App. It is not able to receive push messages sent from Marketing Cloud Mobile Push. I am initializing the SDK in the onCreate of my Applicatinon ...
0
votes
1
answer
140
views
Error 411 Calling Internal Connect REST API (Notifications) | Enhanced Domains
I am having issues attempting to mark notifications as read using the Connect REST API. The API is being called by an apex class, but is still treated as an external callout. The method is being fire ...
- 403
0
votes
1
answer
164
views
User is unable to receive desktop notification for events
How come User is able to get notification from task but unable to receive notification for events?
User does not have any permission sets or restriction rule regarding this issue.
0
votes
1
answer
200
views
Update notification through connect notification api
I have been trying to execute a Patch request to /connect/notifications api by sending the following payload from developer console. But I get the response as Bad Request, error code 400.
{
"...
- 85
0
votes
1
answer
841
views
What is the best way to send notification after a field change? [closed]
I want to send a notification to the user every time a specific field (SecondName__c) is changed
What would be the best way to do this? Trigger or flow?
- 35
3
votes
1
answer
939
views
Cannot handle OpenDirect push notification when iOS app is not launched
Thank you for creating versatile push notification solution and recent update of SDK v8 was much Swifty API😄
I have a problem handling OpenDirect push notifications when the app is not launched.
I ...
1
vote
1
answer
195
views
Prevent multiple notifications in outbound message
When performing a batch update (e.g. an update that affects 20 records), Salesforce bundles this up into a single outbound message with each notification as an object in a list.
Is there anyway to ...
- 11
0
votes
1
answer
3k
views
How could I add an hyperlink in Custom Notification using Flow?
I want to display a custom notification with the hyperlink of the record, but i'm only getting a text with the URL and HTML tags.
The custom notification:
Notification body:
linkToTheOrderRecord:
...
- 111
0
votes
1
answer
324
views
Flow Action Issus
in my flow, I use an action to send notification, I have an action to send notification with bell icon, I receive the notification but in HTML form as the image shows, how can I do it? to resolve ?
My ...
2
votes
0
answers
848
views
Sound effect on bell notification
How to add sound effect on bell notifications. I know we can add sound effect on custom notifications for different object but I want sound effect on all Salesforce notifications.
- 21
0
votes
1
answer
257
views
Messaging notifications send flow error
I have a flow of sending message notifications by whatsapp
The flow has triggers to send a message based on changes in opportunity phases
I performed the complete configuration of the channels and the ...
8
votes
1
answer
3k
views
Retrieve standard and custom notifications of a user in Apex
Is there a way to fetch the unread bell icon notifications of a user in Apex?
We have a community built on the Build Your Own (LWR) template where we need to implement an LWC component that displays ...
- 208
0
votes
1
answer
2k
views
Send email alert when opportunity stage equals 'closed lost'
I have created an email alert, an email template and a workflow.
The workflow is Active, with the following rule (for testing):
Opportunity: Stage EQUALS Closed Lost
Evaluation criteria:
Evaluate ...
- 77
0
votes
1
answer
330
views
Types of notification that I can use in APEX
I am just wondering, what are all the notifications that I can use with Salesforce/APEX? I mean, currently I can add notification in a lightning component with the (lightning:notificationsLibrary)
or ...
- 1,945
0
votes
1
answer
1k
views
How to send a custom notification without an actual redirect?
I want some of my users to notify group of users on the community as well as internal users about new features that we implement every month. These are purely informational notifications and don't ...
- 315
0
votes
1
answer
549
views
Custom notification for all user on the record page [closed]
I need to create a notification for the object record page. The idea is that there are two or more users on the record page. When one of them changes record status, toats message must be shown for ...
- 192
1
vote
1
answer
716
views
What is supposed to happen when you click on a notification (in the Lightning website)?
This is what happens in our org, when you click on a notification that was produced by a process in Process Builder as a reaction to the creation of a CaseComment:
INVALID_TYPE: sObject type '...
- 3,984
0
votes
0
answers
23
views
Construct Page Reference for a Survey Response Page
I am attempting to use a custom notification to send a survey reminder to a Salesforce user. I cannot figure out how to designate the page reference argument to the flow action that generates the ...
- 60
2
votes
1
answer
312
views
I receive an empty list of notifications using the Connect REST API endpoint: /connect/notifications
I want to get all the current user's notifications to display them in a LWC component. For this, I tried to make a REST API callout from Salesforce to the same Salesforce org using Connect REST API ...
2
votes
0
answers
211
views
Cypress theme doesn't show notification bell
We've built an Experience/Community for a client using Salesforce's Cypress theme. Everything's great, except the notification bell doesn't appear no matter what.
The Cypress theme thumbnail shows a ...
- 121
0
votes
2
answers
622
views
How to stop New Lead alert to queue?
We have an 'Orphan Leads' Queue, which once a user is deactivated, we move all his open leads to that queue.
I don't have the setting to send alert to the members
But when I change the owner ship (I ...
- 5,581
0
votes
0
answers
520
views
Duplicate object names in the same package, please rename one
Trying to retrieve metadata from my developer Org and am getting the below Warning. Any idea how I can resolve this?
Duplicate object names in the same package,
'apexEmailNotifications/...
- 281
0
votes
1
answer
252
views
Difference between Notification Builder Platform and Events (Generic Events, Platform Events, PushTopic Events)
I want to send custom notifications to users in Salesforce when certain conditions are met. My background is not technical but I know how to use APIs (using API clients), and I've seen that I can send ...
- 155
0
votes
1
answer
329
views
How create notification after 3 days in ten o'clock? [closed]
I created process builder, but notification after 3 days, but I need afrer 3 days in ten 0'clock!
1
vote
0
answers
34
views
Is it possible to check if a popup notification was read from the client salesforce?
We want to disaply custom popup notifications from a scheduler class which runs hourly, but we don't want to spam the client with notifications. Is it possible to check if a popup notification was ...
- 63
1
vote
1
answer
1k
views
iOS Push Notification - sfmc_handle() not called when app was closed
If the app is already open or in the background, and a push notification is sent to the device then sfmc_handle(_ url: URL, type: String) is fired properly. Everything works as expected as the link ...
- 11
1
vote
1
answer
162
views
Unhandled errors are not coming to user designated for 2GMP
Apex documentation has contradicting information about Second Generation(2GP) Package Apex Unhandled Exception support.
This page states that Apex exception errors don’t trigger email notifications.
...
- 16k
0
votes
1
answer
2k
views
Display a Toast message if a checkbox is TRUE
I've been trying to figure out if it is possible to show a toast message on a contact record if a checkbox is true (or if a text field is not blank). I just want the toast message to show once the ...
- 23
0
votes
1
answer
83
views
How to show on the page about the successful addition of an item to the database?
After adding a record to the database, I am trying to display a success notification, but I am running into an error. What have I done wrong? Here is my code:
//cmp
<aura:component controller="...
- 331
1
vote
2
answers
4k
views
Flow - Custom notification action is not allowed
I have this error message when I try to debug a flow that get records Id and send a custom notification :
Error Occurred:
Custom Notification Action is not allowed
I googled this error and found that :...
- 13
1
vote
1
answer
1k
views
A click on a bell icon notification in Communities (now called Digital Experiences) doesn't navigate
Having managed to get notifications to appear by not including a "state" and so using:
Map<String, Object> pageRef = new Map<String, Object>{
'type' => 'comm__namedPage',
...
- 135k
0
votes
1
answer
519
views
Notifications from process builder fire when Owner field is updated manually, but not when Owner is updated via process builder
I have a process builder set up to do the following on a custom object, Referral:
If the custom field "Referred To" changes, update the Owner field to a queue (the queue id is dynamic based ...
- 125
0
votes
1
answer
1k
views
Number of notifications in the bell icon?
In the salesforce documentation It mentioned that it will show only 20 notifications in the bell Icon, but I see more than 20 notifications.
can some one confirm how many notifications in the bell ...
8
votes
2
answers
3k
views
Bell icon in communities: syntax of the setTargetPageRef string?
The Winter '21 CustomNotification Class offers two ways to set the target navigated to when the message displayed under the "bell" icon is clicked:
setTargetId(Id targetId) - Sets the ...
- 135k
0
votes
1
answer
544
views
Bell notification when file is attached to an account [closed]
I need to create notifications whenever a file is uploaded to an Account. I need this notification to be shown in the bell icon.
Thanks
Satish
4
votes
0
answers
467
views
Showing custom notification in Community | Theme : Build your own || Custom apex notifications
I want to show custom notification through apex in the community. Community is having custom theme(all lightning components).
I know how to trigger apex custom notifications for the internal users. ...
- 3,104
2
votes
0
answers
513
views
Track notifications limit usage
We use two ways to trigger push notifications - APEX and flow/process builder. There are limits to the number of these push notifications (10 000 per hour). Is there a way to monitor the current usage ...
- 553
1
vote
1
answer
693
views
Custom notification Limit on Data Loading
I have a process builder which fires custom notification to case owners when the case is updated.Its working fine in normal scenario.
But I needed to Data Load(Update) 200000+ records which inturn ...
2
votes
2
answers
4k
views
Bulk sending CustomNotifications using APEX
I could not find any post relating to this any help will be appreciated.
Is there anyway to bulk send custom notifications from apex without using a process builder or API?
If I use the following code,...
0
votes
1
answer
3k
views
Browser notifications for omni channel chats in Lightning Experience
Is this possible using settings available in the UI or does this require a custom component to be created?
I imagine many have this issue, whereby unless the service agent spends all their time in the ...
- 573