Questions tagged [salesforcemobilesdk-ios]

Salesforce Mobile SDK - iOS deals with development of mobile iOS applications (native AND hybrid) using Apple's X-Code (objective-c) object-oriented language

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Background Task 172 ("MarketingCloudSDKIntelligence"), was created over 30 seconds ago - Remember to call UIApplication.endBackgroundTask(_:)

Can you advice how to solve this issue that is appearing in console when iOS app is put in the background? Background Task 172 ("MarketingCloudSDKIntelligence"), was created over 30 seconds ...
jakub1984's user avatar
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Black screen issue while using Salesforce Mobile SDK in a React Native app

When I install the app for the first time in iOS, it shows a splash screen for a few seconds, then displays a black screen before proceeding to the login screen. Is there a way to resolve this black ...
MOIN JANJUA's user avatar
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SFMCSdk ios crash react native

Trying to integrate react-native 0.68 with "react-native-marketingcloudsdk": "^8.0.0" The app crashed with the below error. Terminating app due to uncaught exception '...
katik S's user avatar
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Salesforce Marketing Cloud - Not Opted in with error "Missing or invalid device token"

Good morning, I am having issues in my iOS APP when trying to register for remote notifications using the SFMC Swift SDK: sfmc-sdk-ios v1.1.0 MarketingCloudSDK-iOS v8.1.0 The steps I am following are: ...
Alberto Rodríguez's user avatar
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Has someone created a Notification Centre for their Mobile App?

By notification center I am referring to a centralized location where users can view and manage all the notifications generated by the app. For eg - The heart icon on Instagram leads to the activity ...
Anay Shrikar's user avatar
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Mobile Push SDK creating iOS test users as OPTED OUT

As stated, the SFMC Mobile Push iOS SDK is creating test users in an OPTOUT status. Meaning the OPTOUT Date is same as the create date, and there is no OPTIN date. I found this post on here (on how ...
Patrick Downing's user avatar
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Salesforce MobileSDK app login via SAML SSO still required to perform Salesforce MFA

My org has an SAML 2.0 Single Sign-On enabled with: Azure AD: SAML Identity Type: Federation ID SAML Identity Location: Subject Service Provider Initiated Request Binding: HTTP Redirect Use ...
raveeBunduwongse's user avatar
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How to request iOS Push Notification permission from 3rd party library instead from native code, react-native?

I'm using official react-native marketing cloud sdk for push notification integration. However as I've seen in the example as well ( https://github.com/salesforce-marketingcloud/react-native-...
Thidasa Pankaja's user avatar
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Enable/disable analytics for tracking push notifications after MarketingCloud SDK initialization? (iOS)

MarketingCloud analytics for tracking push notifcations can be enabled by calling setAnalyticsEnabled(true) on the PushConfigBuilder instance when initializing SFMCSdk, as explained here. We would ...
SvenMajeric's user avatar
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SOQL Query API responds 503

Salesforce Mobile SDK: 10.2.0 Recently we are getting status code 503 errors on the iOS version of app in China region. The error shows up intermittently and not sure what could be the reasons for ...
Akshaya Jeevan's user avatar
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iOS and Android apps show up as Opted out after contact key registration

Install the app (our app is has delayed regitration true) Login to the app Upon successful registration when contact key is created, the default status of the contact/device is "Not Opted In"...
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How to get more usable screen area in the Salesforce mobile app on iPhones for Aura Components? Temporary full screen mode?

Some iPhones and iPhone SE do have very small screens. If you want to implement complex processes, every tiny bit of space on the screen is required and should not be wasted for non-functional or ...
Uwe Heim's user avatar
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How to debug the salesforce app on iphone?

I'm working on optimizing some custom lighning components for mobile use. On an android phone those components are rendered fine by the saleforce app, but if I open up the same components in the ...
Fin-luca Spiers's user avatar
1 vote
1 answer
142 views

MarketingCloudSDK iOS 8.0.13 Security Flaws

We have integrated Salesforce Marking Cloud SDK for iOS v.8.0.13 as part of our connectivity implementation between our App and Salesforce Cloud. While running Security Scans on our iOS Mobile App ...
JK062023's user avatar
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MarketingCloudSDK Crashes SwiftUI App in Beta TestFlight: _dispatch_once

We've implemented Push Notifications through SalesForce Marketing Cloud and after some beta testing with internal testers it seems the SFMCSDK is causing our app to Crash intermittently due to "...
Michael Reinders's user avatar
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Handling the triggering logic for in-app notifications on the app side?

When triggering in-app from marketing cloud how can we send metadata to the app if we want to handle the notification logic and message prompt dialog design on the app side? For example can we send ...
SFguy's user avatar
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Mobile push using one Mobile App and Multi Org/multiple BUs

We have the following structure: Parent BU 1.1 Child BU A - connected to SFCRM Org 1 1.2 Child BU B - connected to SFCRM Org 2 We want to develop a Mobile App and push notifications to the relevant ...
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Salesforce Mobile SDK iOS - 'value' is unavailable: introduced in iOS 12.0

Using forcereact create and choosing the values: forcereact create --platform=ios --appname=MyReact -—packagename=com.mycompany.react --organization="Acme Software, Inc." -—outputdir="&...
Jonathan Fox's user avatar
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Unable to login with iOS app that incorporates MobileSDK

I have a question about the Mobile SDK for iOS. We are implementing IP restriction settings in a sandbox environment, I have set up IP restrictions in the sandbox environment so that test devices can ...
sirotaka's user avatar
1 vote
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102 views

Mobile SDK authentication on iOS via native browser

We want to activate "Use the native browser for user authentication on iOS", but we are facing an error during the sign-in process. Our application uses mobile SDK, and without this option, ...
Petr Roubal's user avatar
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How to register Soup through objective-c code salesforce SDK 10.2.0?

When I am trying to refer to the document there are 2 ways to do that one is through configuration file which I do not want to use, and the another one is through code Which I tried but I am able to ...
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Missing file from sfmc-sdk-ios - Hardcoded path to all-product-headers.yaml

When trying to debug our application via LLDB, when I try and print out a variable using po object, it reports an error saying that it can't find all-product-headers.yaml. Here's the specific error: ...
Chris B's user avatar
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Mobilepush SDK iOS V7.6.0 InAppMessage url does not trigger the call back in Delegate (Xamarin iOS)

I have implemented MobilePush iOS SDK 7.6.0 in my xamarin forms app. When I send an in-app message(with both App and Web urls), it is received in my iOS application, but the problem is that the ...
Hafil pallippadi's user avatar
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Mobile app React native upgrade failing due to incompatible SDK react native version

Base on the link here: https://github.com/salesforce-marketingcloud/react-native-marketingcloudsdk We are using Salesforce marketing cloud for our mobile app development team needs to upgrade react ...
zeus0890's user avatar
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How to modify and run SOQL query dynamically in swift/Objective-C SalesforceSDK 10.2.0?

How Update with dynamic value in the Where clause from Swift/Objective-c coding in the below 'usersyncs.json' configuration. ''' { "syncName": "syncDownUser", "syncType": ...
adijazz91's user avatar
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Mobile Push QUESTION - Contact Key

My DEV app team is making a change to the app so that unknown contacts will not be included in MC's all contact. This is done via the function setDelayRegistrationUntilContactKeyIsSet(true). How can ...
Giulia Orru IT's user avatar
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61 views

When user tries to logout using revokeAPI and when again tries to login, user get login to app without credentials iOS mobile app on SalesforceSDK

We have a Hybrid mobile app built on Cordova framework with Salesforce SDK to linked with the Salesforce CRM using API integrations. We found an issue when user tries to logout using revoke API, and ...
Shiddappa Bhangi's user avatar
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159 views

MarketingCloudSDK 8.0.9: Crash - missing UUID

Marketing Cloud SDK crash 8.0.8 and then On upgrade to 8.0.11 - Please add correct version of MarketingCloudSDK.bundle, Added version: 8.0.8/8.0.11 Has this issue been fixed? This prior question's ...
Joey's user avatar
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How to access the Mobile App Event Data Extension in Salesforce Marketing Cloud?

I am trying to find out the way to access the Data Extension created by Mobile App Entry Event through journey builder. my goal is to use this DE to link in attribute group.
darkCloud's user avatar
1 vote
1 answer
403 views

Marketing Cloud SDK crash 8.0.11 Crash with error: Please add correct version of MarketingCloudSDK.bundle

I was previously using Marketing Cloud sdk 8.0.9 with MarketingCloud.bundle 8.0.8 which worked fine but my testflight build started crashing with error: Please add correct version of MarketingCloudSDK....
Rohan Mehta's user avatar
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77 views

Salesforce SDK issues with Capacitor/Ionic

Asking because I can't seem to find a recent answer to this. Trying to incorporate the sdk with a new ionic/capacitor project. I was getting the "CocoaPods could not find compatible versions for ...
salesforcecapacitorisfun's user avatar
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1 answer
124 views

SFMC MobilePUSH SDK error setKeychainAccessibleAttribute

I implement mobile application which plug with SFMC SDK, according to SF guild from this link sf ref: https://github.com/salesforce-marketingcloud/MarketingCloudSDK-iOS/blob/v8.0.10/LearningApp/...
Parinthon Muninthon's user avatar
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9 views

PreChatFieldTypes are not configurable inAppMessaging

PreChatFieldTypes TextField name FirstName --> _firstName LastName --> _lastName Subject --> _Subject Email --> _email not able to configure the title names I have searched for the ...
Mayank Verma's user avatar
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225 views

Marketing cloud Mobile Push app connection

I'm currently connecting my client's app into MobilePush to send push notifications. I've added APNs.p8 Auth Key, Key ID, Team ID, Bundle ID. For both IOS & Android, it seems enabled as below. ...
Luna's user avatar
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-2 votes
1 answer
61 views

SAlesforce Mobile App

Salesforce Mobile App: LWC Navigation to Standard New Record Page Errors when State Includes defaultFieldValues. What's the workaround for this?
Anu Sri's user avatar
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91 views

In Marketing cloud after sen a push I got a status as failure (iOS)

[![Error I am getting after send push][1]][1] Steps I followed: step 1: check device id and connect id reflected in marketing cloud.(Details match with my sample data) step 2: I created new record in ...
deva's user avatar
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1 vote
1 answer
306 views

Marketing Cloud SDK iOS: SFMCSdk.mp.refreshMessages returns false & not triggering SFMCInboxMessagesRefreshCompleteNotification

Environment MarketingCloudSDK 8.0.9 SFMCSDK 1.0.6 We implemented the MarketingCloudSDK and SFMCSDK with SPM according to the documentation. Problem Description We receive Push Notification and In ...
Sebastian Baar's user avatar
-1 votes
1 answer
119 views

MarketingCloud crashing with CoreData failures

We're seeing MarketingCloud crashing on our app while trying to perform few CoreData tasks. Here are the 2 stack traces with errors that we see on Crashlytics: Fatal Exception: ...
Gui Freitas's user avatar
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49 views

Customize theme for Lock Screen controls and background on Salesforce iOS mobile SDK

Reporting this issue here as suggested by Salesforce Technical Support team. We have raised similar query on Github and link is shared below: Version of Mobile SDK Used: 10.2.0 Issue found in Native ...
Viral Dhingra's user avatar
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0 answers
21 views

Logout of hybridapplication using SalesforceMobileSDK

Logout of a hybrid remote application using SalesforceMobileSDK I am creating a hybrid remote application using SalesforceMobileSDK on iOS. The experience site is displayed. When I press logout on the ...
taka's user avatar
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0 answers
149 views

Marketing Cloud Mobile SDK - issue with in-app messages

I am trying to implement the latest version of the Marketing Cloud Mobile SDK to start using In-app message and Inbox. I am facing some issues MarketingCloudSDK Version(3.6) -> In This Build Push ...
Filippa's user avatar
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323 views

iOS MarketingCloud / SFMC SDK producing random app crashes

I have upgraded to MarketingCloud / SFMC SDK (v8.0.8 / v1.0.6) for a few months, recently we are getting more random app crashes reported by our customers and also on our monitoring tool. Looking into ...
Ron Ip's user avatar
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1 vote
1 answer
222 views

iOS MarketingCloudSDK 8.0.9 crash

We currently use MarketingCloudSDK 8.0.6 and SFMCSDK 1.0.4 in our production app with no issue. One of our marketing folks received the email about a bug fix in 8.0.9 that fixes a bug that affects &...
Joey's user avatar
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1 vote
1 answer
266 views

Badge count is not increment/decrement in iOS App

We are migrating from Urban Airship to Salesforce MobilePush. I am using react-native-marketingcloudsdk, when I am sending push notification, the AppIcon Badge counts are not getting increment, also ...
rkaartikeyan's user avatar
1 vote
0 answers
141 views

SFMC Inbox marking message as Read status clears all notifications from the notification tray on iOS

We are using mobile studio to send Inbox Push notification with Alert + Inbox, the push notification arrives fine and we can call MarketingCloudSDK.sharedInstance().sfmc_getUnreadMessages() to ...
Kai Chen's user avatar
1 vote
1 answer
127 views

Crash on App start iOS version 8.0.8

We updated SDK version to 8.0.8 for using InApp messaging by method "trackEvent". Testing didn't catch crashes on app start. But we have a lot of it on production after release. We don't ...
Roman's user avatar
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0 answers
242 views

The links sometimes don't work correctly on iOS

I realised that sometimes the links in emails don't work correctly on the iOS. The links redirect to the App Store instead of the mobile app. Is there a workaround for that in Marketing Cloud? The ...
JordanB's user avatar
1 vote
1 answer
151 views

Implementing Salesforce SDK into EXISITING React Native Codebase

Everywhere I've look, including Salesforce Docs, it shows steps on how to create a new React Native project with the Salesforce SDK. I am having trouble finding any docs on how to get the Salesforce ...
user121673's user avatar
-2 votes
1 answer
37 views

The "InboxMessages Methods" documentation is down

The "InboxMessages Methods" documentation. is down, is there any other place that has official documentation? https://salesforce-marketingcloud.github.io/MarketingCloudSDK-iOS/inbox/inbox....
Ronald Silva's user avatar
1 vote
1 answer
441 views

Mobile Push Sharing the same app in multiple business units

We currently have Mobile Push set up for a client in a certain way, and want to move to another setup. I'm looking for validation, on whether a certain mobile push setup is possible. Mobile app: There ...
Luuk Ballhaus's user avatar

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