Questions tagged [mobile]

Salesforce Platform Mobile Services allow you to develop and deploy mobile enterprise apps on the most trusted cloud platform.

Filter by
Sorted by
Tagged with
0 votes
0 answers
23 views

Auto Login to Community in new browser tab

we have a mobile app with which the customer can use our community site, but we need to open one specific page in mobile browser tab. So we need to open the tab, "auto login" the customer to ...
0 votes
0 answers
18 views

lightning datatable with slds-max-medium-table_stacked not displaying properly in mobile

I have written a lightning datatable in LWC with class "slds-max-medium-table_stacked-horizontal", but it's displaying the the labels & values together without any space. Can anyone ...
2 votes
1 answer
55 views

LWC for scanning a QR code is not working in all mobile devices [closed]

I am using a lwc to scan a QR code that's working all right . However the problem is that it's not working in all devices . Actually , the camera that will scan the code is opened but it can't detect ...
0 votes
0 answers
16 views

Dashboard problem in Mobile App

I have a problem with my Dashboards in mobile app. I have created two Dashboards. I put these Dashboards in a Home Page with conditional visibility based on the country of the running user. For the ...
  • 1
2 votes
0 answers
34 views

iFrame content inside Modal, goes to quirks mode on mobile only, therefore it does not display

some help on this would be really appreciated please! I have a lightning component in which a modal is shown on a button click. Inside an iFrame I display a SF Attachment file (CommSiteURL + /servlet/...
  • 19
0 votes
0 answers
16 views

New Button on a Related List Replaced after Record created in Mobile

When working in mobile, our users can create records from a related list but once they have created one record the actions available change to match the parent record and not the new action for the ...
0 votes
0 answers
28 views

Related list buttons on Salesforce mobile

I have a button named Add Services Done on a related list to open a visualForce page. In salesforce desktop, it is present. Here is the layout in desktop: But the button is not present on the phone ...
  • 89
0 votes
0 answers
15 views

Is there an url available to navigate to settings in SF1 app?

Navigate to settings from lightning component in salesforce mobile app. For desktop , "/lightning/setup/SetupOneHome/home" this url works but it doesn't work on mobile.
0 votes
0 answers
23 views

Custom Global Actions in Salesforce Mobile Application

I want to access custom global actions in Mobile Application of Salesforce. I am not able to see them in any Salesforce Lightning App apart from "Salesforce Mobile" that also in Chatter. Is ...
  • 963
0 votes
0 answers
41 views

Mobile and lightning button not visible

I have two dispatcher profiles, one is in the dev sandbox, other one is in INT sandbox. In dev sandbox, I have added Mobile and lighting buttons on the page layout and deployed to Int sandbox. Mobile ...
0 votes
0 answers
105 views

LWC Error on Mobile App IOS - Component Connect phase: undefined is not an Object (evaluating 'n.length')] Failing Descriptor: {Lightning:Icon}

User is getting this message when trying to access opportunity record. I am unable to replicate the pop up message. The message in full: sorry to interrupt This page has an error. You might just ...
2 votes
1 answer
238 views

Mobile App crashes for iOS 16

Salesforce mobile app fails to launch after installing iOS 16 on the iPhone 12 and above.
0 votes
1 answer
228 views

LWC Error on Mobile (only works desktop)Error during LWC component connect phase undefined is not an object evaluating n.length

I get this error message on mobile. The same exact component works in desktop and in the outlook for salesforce side application. I put the error and the code below. This is in an quick action on the ...
0 votes
1 answer
88 views

Field Service Mobile App - Cannot update Global Actions

UPDATE: The screenshot below is from the Field Service Mobile App. Not the standard Salesforce App. Is the Field Service Mobile App limited in terms of editing Global Actions? When editing the ...
  • 93
0 votes
0 answers
59 views

How to remove seconds and milliseconds from mobile view of lightning-input time type

Is there a way to remove or hide seconds and milliseconds from lightning-input time type (on mobile android device)?
  • 15
0 votes
0 answers
29 views

Field label name displaying twice in salesforce mobile app

In contact object there is a field called academic grade and that is displaying twice while creating/editing contact in SF mobile app. Not sure where it taken the label name twice. ` ...
0 votes
0 answers
35 views

Can I get info of which mobile SO my subscribers open my emails?

Trying to use Datorama to track which mobile SO my subscribers open my emails with, but Datorama only tracks push regards mobile data. Is there any way I can use Datorama or any other tool to get this ...
0 votes
0 answers
89 views

How to use lightning:navigation navigate(pageReference,true) in Salesforce Mobile App?

I have a lightning quick action that is very simple component and redirects to another custom component using lightning:navigation. navigateLightning.navigate(pageReference,true) The replace argument ...
  • 392
0 votes
0 answers
110 views

Is there a way to show a button on Desktop only?but not on the salesforce mobile app?

Is there a way to show a button on Desktop only?but not on the salesforce mobile app? The Dynamic Actions only has filter for device Desktop and Phone, but it doesn't really support Salesforce Mobile ...
  • 392
0 votes
1 answer
35 views

Error in executing JEST Unit Test cases in react-native project with Salesforce Mobile SDK created by forcereact

We are creating React-Native mobile App Using Salesforce Mobile SDK. In this project we setup JEST for unit test cases writing. But whenever it goes into Salesforce Mobile SDK API it failed and sends ...
0 votes
1 answer
175 views

lwc not supported on app page (mobile)

I have a lwc that I want to be displayed on app mobile but it's giving me always the following error: This is my lwc .XML configuration: <?xml version="1.0" encoding="UTF-8"...
  • 791
0 votes
0 answers
32 views

Saving data in cache from Lightning Component in Mobile

i have a custom Lightning component displaying some data from a record, unfortunately on mobile, the data from the component isn't stored in cache like the data from the standard layout, so if the app ...
0 votes
0 answers
140 views

Library to read a QR Code in a Salesforce community from a web browser on mobile phone

I develop a LWC which scans a QR code from a Salesforce a community by using a web browser on a mobile phone. I searched on the internet and the Salesforce library BarcodeScanner doesn't work because ...
  • 641
0 votes
0 answers
41 views

Exporting HTML from Salesforce that is Mobile Responsive

I am looking to export my email HTML from Salesforce for a third party that will be sending it out on my behalf. I understand that in Marketing Cloud you are able to view the email in both desktop and ...
  • 1
0 votes
0 answers
252 views

component.get("v.pageReference").state.inContextOfRef is undefined in mobile

I am trying to use my custom account record creating aura component. It is opened when user push New account button. In desktop everything works correct, but in mobile i have this error: Action ...
0 votes
0 answers
21 views

iOS Chat Notifications when app is backgrounded

Our team is building an iOS app that includes chat functionality. We're using the Salesforce iOS SDK to chat with Salesforce Agents. We would like to support an iOS notification for the user: when a ...
  • 101
0 votes
1 answer
180 views

Is it possible to add collect tracking code(Einstein Recommendation snippet) to Mobile app

In Einstein Email Recommendation, I could see that we can add the javascript snippet to website in order to track customer behaviour and send data to Einstein. After reading through the salesforce ...
0 votes
0 answers
90 views

Is it possible to expose the "Items to Approve" on Salesforce Mobile App?

I found out that Items to Approve is only on Classic Experience on Salesforce : Is there a way to expose Items to Approve in Salesforce Mobile app (I'm using iOS) too? Right now, the only way I can ...
  • 1,095
0 votes
0 answers
111 views

Apex Trigger not working on After Insert

I am new to this forum so please forgive me if I'm not entering the question to the right channel. We have voice files being attached to Attachments in Tasks. I am trying to copy the voice attachment ...
0 votes
0 answers
15 views

Can you connect two SF orgs to one Android mobile app using SDK?

We integrated a SF org to our Android mobile app using Embedded Service SDK for Live Agent Chat but we are now consilidating app users to one app, therefore need to connect some of the mobile app ...
1 vote
1 answer
470 views

Blank Visualforce Iframe in a LWC in Mobile App

We're trying to render a Screen Flow programatically from a LWC. This is done by creating an aura app (with lighting:flow) in an a Visualforce page. This Visualforce page is then loaded in an iframe ...
0 votes
0 answers
273 views

Push notifications not received when using an existing contact on MarketingCloud

I'm working on integrating MarketingCloudSDK on Android. Everything is doing well with random contactKeys (that does not already exist in the MC contact list) : it is connecting properly, the devices ...
  • 1
0 votes
0 answers
100 views

Navigate to different Home Page on Experience Cloud Community which uses Password less Login Discovery Page on Mobile and on Desktop

I am using the standard Login Discovery Page for Passwordless Login in Community for Sign-up/Login. The same community is hit on the desktop to open a different view of reports, and we also use an ...
0 votes
0 answers
20 views

Shortcut Icon - Visual Force page Public Site

I have a visual force page exposed on public site. I want users to add this web page as shortcut on mobile devices. Everything is working good but I don't know why I cannot modify the Icon of the ...
  • 473
0 votes
0 answers
415 views

Modal Popup not showing properly on button click from mobile device - LWC Salesforce

I have added separate modal(s) on 'Void, Track, View, Print' buttons [Image 1] , when checking from BROWSER all modals are showing/working properly , but when checking the application on mobile ...
0 votes
0 answers
28 views

Does Salesforce mobile app doesn't support campaign image banner in IOS?

I'm having trouble debugging what went wrong because the campaign banner is showing perfectly on Android but not on iOS. Is this somehow a limitation?
1 vote
1 answer
100 views

force:recordData redirect to created record on Salesforce mobile app

I created an overwrite for the "new"-button on a custom object via a Lightning Component. On the desktop everything works fine but the Salesforce mobile app causes some issues. The component ...
  • 41
0 votes
0 answers
90 views

Salesforce Mobile Publisher users are logged out after 5-10 minutes

We have implemented our mobile app (android / iOs) using salesforce mobile publisher and experience cloud site. The experience cloud site is using standard/custom community pages and Lightning ...
1 vote
0 answers
415 views

Cancel button and standard header in quick action on mobile app

Suppose I have a quick action of type Flow. This is a screen flow where I embed LWC components. I have to be able to open this quick action through custom button placed in some other LWC, so I use ...
  • 332
0 votes
1 answer
585 views

How to enable/show Activity Timeline for Custom Object on Salesforce Android App?

There is currently a feature to show Activity Timeline on the Salesforce Android App for some Standard Objects' record page, such as Leads, Opportunity, Accounts, and Contacts. Source. Example: My ...
  • 323
0 votes
0 answers
99 views

Post-Chat URL Page (Visualforce Page) not displaying after end chat in Mobile App

We are implementing Post Chat Survey and Email feature for both Web and Mobile Chat customers using customer visualforce page - This funtionality is working fine for Web customers but not Mobile. ...
0 votes
0 answers
39 views

How to move the einstein bot button after minimize from the middle of screen to bottom

In desktop view as we know the einstein bot button on the page is in the bottom right corner of the screen but in mobile view the einstein bot button after minimize remains in the middle of the page ...
  • 31
0 votes
0 answers
42 views

Unable to login to Salesforce Community via Mobile SDK

This issue is occurring in preprod org when loading community URL via mobile SDK on Android and iOS devices. We have a connected app 'ABC' used by the mobile app developers. When we try to load one of ...
  • 1
0 votes
0 answers
74 views

How to get the correct app link to use to link a login button to an app page

I have my app configurations in place for SFMC Push:(AppID, App Endpoint, Team ID, Bundle ID) I have also enabled universal links for IOS in my SFMC account. I have received some deep links from the ...
1 vote
0 answers
35 views

panelOnDestroyCallback does not work in Mobile

I have a Aura component with form for creating a standard Task object using force:recordData. And I want to use panelOnDestroyCallback in order to navigate to Lead object in mobile version. However I ...
0 votes
1 answer
241 views

Is it possible to send an SMS message from SFMC without subscribing the user to a keyword?

Basically the title. We are looking to send to new users who signup via SMS. However, when the user signs up we prefer for them to not be subscribed to anything. Is this possible? I looked into ...
0 votes
1 answer
250 views

WhatsApp Infinite Loops

I´ve been a marketing cloud user for almost a year now, so I believe I´m still a beginner regarding some subjects, specially the latest features like WhatsApp. I am currently trying to set up a ...
0 votes
0 answers
141 views

Drag`n`drop in Salesforce mobile app

Did anyone managed to use drag'n'drop feature in Salesforce mobile app (LWC)? I tried Sortable js, and simply adding draggable='true' as well, both work on Salesforce desktop version and on mobile ...
0 votes
1 answer
71 views

In-App Message Crashing after receiving the message [closed]

It's implemented the same way the documentation requires, but it thrown a message when it tries to display the message. E: FATAL EXCEPTION: main Process: com.my.customer, PID: 3841 java.lang....
0 votes
0 answers
81 views

iOS file download

I need to download a binary file on the iOS for given CombinedAttachments objects. How can I do this? I tried to generate some links, but I was only able to download the JavaScript script file that ...

1
2 3 4 5
10