Questions tagged [mobile]

Salesforce Platform Mobile Services allow you to develop and deploy mobile enterprise apps on the most trusted cloud platform.

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19 views

Get Contact ID from Mobile SDK on Android/iOS

I'm trying to pass the Contact ID to a dimension for tracking Analytics. How would I go about getting the Contact ID value from Salesforce? I'm using the MarketingCloudSDK pod
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17 views

Preserve Lightning app Querystrings in Salesforce Mobile App

I have a Lightning app page which relies on querystrings to show parts of the page. This looks something like this ...lightning.force.com/lightning/n/MyApp?c__view=landing This works perfectly using ...
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14 views

Selectors for automating the Salesforce Mobile Login Screen

Is there a JS or WDIO library or example anywhere for the best way to automate the Salesforce Mobile APP Logon Page. My dev team are placing clear identifiers on all the bespoke screens of the app we ...
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17 views

Visualforce CSS blocked in mobile hybrid page

I have a visualforce page that is delivered as a mobile hybrid page into a native iOS app. When I use a public CDN for CSS delivery all works fine. Salesforce security review (ISV / managed package) ...
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16 views

Trouble fixing the search container margins on mobile

I'm having trouble fixing the margins on the mobile search bar on this site: https://agjeans.com/ While I'm able to implement changes on Chrome dev tools and have these changes actually work, for some ...
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102 views

Navigate to custom component from Custom Notification in mobile app

I'm setting the targetPageRef of a Custom Notification like this alert.setTargetPageRef(pageRef); where pageRef is the outcome of this method: private static String getRecordPageRef(Id recordId) { ...
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1answer
76 views

lightning-combobox issue with Salesforce Mobile app in Screen Flow

I have created a LWC with just a lightning-combobox and then added it to a screen flow. Here is the LWC code: <template> <lightning-combobox label="Options" ...
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15 views

While Authenticating the React Native Mobile App Using Salesforce Mobile SDK v8.2, the authentication flow fails with an exception

Error Log: [Wed Oct 21 2020 15:35:20.381] WARN Tried to show an alert while not attached to an Activity [Wed Oct 21 2020 15:35:20.424] LOG SmartStoreReactBridge.soupExists failed [Wed Oct 21 2020 15:...
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1answer
25 views

How can i use MobilePush in different BUs?

My client has 2 BUs on their Marketing Cloud account, we have another company integrating their mobile app with Marketing Cloud for us and we managed to set up and test MobilePush on the master BU. ...
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13 views

Mobile SDK - Hidden Fields in chat requests, are not identified

In our app developed with mobile SDK (iOS and Android) we have the option for users to be already logged in, when the user of the app calls the chat we want to send his data through a hidden pre-chat, ...
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1answer
27 views

How to Run and Debug Salesforce Mobile App on the desktop? (reloaded 2nd time)

This is a spin-off from this question: How to view Salesforce1 on the desktop? (reloaded) It was answered and several workaround did exist. But the accessibility of the Salesforce Mobile App degraded ...
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26 views

ERROR: Client, ShortCode, Keyword combination is invalid. - using QueueMO with REST API

EDIT: It appears that when the messageText is changed to a specific keyword on the account, it works. But what if I want to send a text with varying message content? I'm trying to make a QueueMO REST ...
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0answers
19 views

Different Account page layout for mobile view and LEX

I have a requirement where in I have to show a quick action on account page only on mobile. But per my understanding, we have a common section on page layout for Lightning and mobile. So what is ...
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1answer
25 views

Lightning Component Modal Positioning

I have a problem with modal windows in the Salesforce One mobile App. My issue is that when the user presses a Submit button, a modal window should pop up and collect more information from the user. ...
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1answer
110 views

How to Deeplink FSL mobile App and Salesforce App

I have been struggling a bit to find the right documentation to accomplish a seemingly easy task. Deeplinking: FSL App to Salesforce App Now for starters, I have found a very easy way to deep link the ...
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1answer
26 views

Can we clear the contact key when logging out?

It is possible to clear and remove the association of that contact key with that particular device when the user logs out? What's the recommended approach to avoid having the notifications sent to ...
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0answers
22 views

Navigate to a Report with URL Parameter in Salesforce Mobile

How do you navigate to a report that has a URL parameter in salesforce mobile? The following code snippet works in desktop but not in salesforce mobile. Essentially, I am trying to get to a Report ...
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52 views

Edit Record Page on iPad Salesforce Mobile App

We've downloaded the official Salesforce app from the App Store to a 2nd Gen iPad Pro. What we're currently stuck with, is that we cant seem to update the record view on the iPad app. We thought that ...
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1answer
51 views

Subscribing Platform Events from Lighting Component in Mobile

Has anybody succeeded in subscribing platform events from a LWC or Aura component from Mobile? It works in Desktop version but does not work as expected in Mobile App. I am using empAPI. I think in ...
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3answers
803 views

Getting “cross origin requests are only supported for http” error after login in salesforce based cordova hybrid ios app

Project configuration Salesforce mobile SDK Cordova plugin version: 8.2.0. Cordova ios: 5.1.1. Type of application: Local. After login, I am getting below error. cross origin requests are only ...
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1answer
121 views

Why is it impossible to see my LWC on chrome on responsive mode?

I created a lightning web component and now I need to check it how it looks on mobile screen. So on my scratch org, I right clicked on my component, inspect element, and I choose the little button on ...
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46 views

Mobile Flow in FSL

I have created a Flow & Flow type is Field Service Mobile Flow. Which is having in action to update service appointment status and I have also created App Extention in Field Service Mobile Setting ...
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15 views

Field Services Lightning on Android - List View filtered by 'MONTH' does not display any Service Appointments other than today's on an Android

List View filtered by Scheduled Start equals MONTH, does not display any Service Appointments other than today's on an Android. The List View works on all other devices.
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45 views

Unable to debug mobile version of lightning component on PC in Summer20

With Summer20 release the ability to debug the mobile version through the F12 debug console in Chrome was gone. When trying to switch to the mobile version, the application crashes into Classic and ...
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0answers
49 views

Field Service App- Record Choice Set

I have a small issue with a record choice set on the field service app. I have created a flow and i am currently testing this flow. I have noticed that with my admin account, the record choice set ...
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0answers
10 views

Salesforce Today View: Remove News / Most recent and other components

Situation I want to remove several components on the Today View and use only the calendar. I'm currently under the impression that this is not possible. Since I cannot find any documentation on this ...
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0answers
30 views

LWC - Salesforce 1 toast

I wanted to show toast in my LWC component which is displayed in the Salesforce1 app as the separate window (opened after a button is clicked). I have a problem with IOS because toast is displayed ...
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0answers
45 views

How to make sticky footer in LWC for Salesforce Mobile App

I want to make sticky footer in LWC, but the component will be used in Salesforce Mobile App. Usually I create solutions like here, but unfortunately this does not work in Salesforce Mobile App. The ...
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0answers
47 views

Salesforce Mobile SDK Cordova issue: 'NSInvalidArgumentException', reason: '-[SFHybridViewController setEnabledAutorotation:]

I am trying to upgrade the plugins in my Ionic Cordova app and I keep getting an error in iOS (it's fine on Android). I click the app, and it loads with the splash screen but gets stuck there. I get ...
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1answer
177 views

How to add RingCentral Click-to-Call to Salesforce iOS mobile app?

I'd like to extend the Salesforce mobile app with click-to-call / click-to-dial capabilities using the RingCentral mobile app so I can place calls using RingCentral instead of the native dialer. I'd ...
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1answer
84 views

Not able to finding Mobile user checkbox in user detail page? version summer 20 release

If Salesforce removed in summer 20 version.. Any alternate way for "Mobile user" checkbox feature that exactly provided. i.e (mobile experience to the user)
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1answer
56 views

Mobile User checkbox not appears in user detail in developer sandbox and UAT even user having API Enable permission in profile

and Production i am able to see mobile user checkbox. Mobile User checkbox not appears in user detail in dev sandbox and UAT but its appeared in dev 2 sandbox instance.
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20 views

Lightning page not showing on mobile

we have report charts as part of our "Phone" lightining page. However I am not seeing these charts (nor other parts of the phone lightnig page, for that matter) on my Mobile device. I did verify that ...
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35 views

Social Login on Mobile App - Custom Login Page

I'm trying to add the social login feature to the community that are I'm using on a mobile app. I have configured the oauth for the socials (google, facebook, apple - that is not working, but this is ...
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1answer
30 views

Journey Builder: How often is Mobile Push Demographics data refreshed?

I am trying to use the 'Last Message Open' field from Mobile Push Demographics in a Journey. Can I use this field in a Decision split activity and how often does the data in this field update? I ...
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0answers
100 views

Whitelist ionic://localhost in Salesforce Org for CORS

We are doing REST calls from JavaScript in an IONIC mobile app. Which calls the APIs of Salesforce by using a connected App. On the development machine, we are able to call the standard Salesforce ...
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0answers
25 views

/img/checkbox_checked.gif D'ont render properly on Mobile

/img/checkbox_checked.gif do not render properly in preview mode on mobile salesforce 1 <div style="width:99%;border:2px solid #000000;margin: 3px; font-family:Calibri (Body);letter-spacing:2px;...
1
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2answers
83 views

Has anyone used the Mobile SDK with Capacitor?

The Salesforce Mobile SDK has a cordova plugin. The Capacitor platform supports most but not all Cordova plugins (see known incompatability list). Does anyone know if the Salesforce mobile sdk cordova ...
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0answers
10 views

How to customize the “edit record” lightning page (on mobile and desktop)?

I need to add a custom lightning component to the edit record page. Currently it shows as a popup on desktop and as a custom page on mobile. How do I specify a custom lightning page as the "Edit" ...
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1answer
37 views

Login from Mobile into Community

For Salesforce users, there is an app for iOS and Android to login from mobile. Is there a respective app for communities? Or users should login via safari/google chrome into their communities from ...
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0answers
30 views

Not abl​e to display Image we get from Salesforce on Custom Mobile Application

We are developing a Hybrid mobile app for IOS and Android on React native. Our app makes callouts to Salesforce to fetch some images stored as files on records (Url to the Image or file is fetched). ...
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0answers
9 views

How to remove custom list button from lead Salesforce 1 mobile application and it should be visible for desktop

I have scenario where i need to remove custom list button only from mobile view not from desktop. Below is the screenshot with highlighted custom button need to be removed from lead tab.
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0answers
33 views

After a successful login we are redirected to the community page instead of having access to the android app

we need to develop an android app that makes the connection to SF using the Mobile SDK. We follow all the steps indicated in the official guide but we are having problems, because after a successful ...
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0answers
35 views

How to use Salesforce default PDF viewer over tablet?

I was trying to show a PDF file during a Flow Process we have created. At the beginning I used the 'iframe' tag but that didn't answer our needs (The PDF viewer didn't appear correctly and we used an ...
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0answers
12 views

How can I sync the mobileconnect mobile number with the number in a Synchronized Data Extension?

I want to sync the mobile number in my Synchronized Data Extension with the Mobile Number in mobile connect. When I do this it asks for a keyword, but I don't want this. As these people might have ...
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0answers
25 views

Salutation field on the Lead object has missing label when viewed on the salesforce app

I have created a new layout for the Lead object which contains the default Name field that comes with the lead. When viewed on the desktop, the field appears properly with labels for Salutation, ...
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0answers
6 views

Deactivate Favorites Feature (Mobile)

do you know if there's a way to deactivate the Favorites feature in Sales Cloud? I currently need it deactivated for mobile so it stops appearing in the upper right corner, but it can be useful to ...
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0answers
12 views

Increase height of Visualforce Component for Salesforce1

Is it possible to increase the height of a Visualforce page for Salesforce1? without increasing the height in the page layout? Increase the height to be dynamic in which it will depend on how many ...
0
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1answer
84 views

Email Button on Account record in the Action Bar in Lightning Mobile App

I can see the Email button in desktop, however in the mobile App, i can't see the Email button in the Action bar. Please refer to screen shots. Am i missing something, or the ability to send Email ...
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0answers
46 views

Update subscription details in MarketingCloud (MobileConnect)

I'm fairly new to Marketing cloud and trying to solve an issue. How can we update the opt-in and opt-out fields in marketing cloud to reflect the changes from a custom preference center? We have a ...

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