Questions tagged [mobile]

Salesforce Platform Mobile Services allow you to develop and deploy mobile enterprise apps on the most trusted cloud platform.

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10 views

Unable to login to Salesforce Community via Mobile SDK

This issue is occurring in preprod org when loading community URL via mobile SDK on Android and iOS devices. We have a connected app 'ABC' used by the mobile app developers. When we try to load one of ...
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9 views

How to get the correct app link to use to link a login button to an app page

I have my app configurations in place for SFMC Push:(AppID, App Endpoint, Team ID, Bundle ID) I have also enabled universal links for IOS in my SFMC account. I have received some deep links from the ...
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11 views

panelOnDestroyCallback does not work in Mobile

I have a form for creating a standard Task object using force:recordData. And i want to use "panelOnDestroyCallback" in order to navigate to Lead object in mobile version, However I am not ...
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23 views

Is it possible to send an SMS message from SFMC without subscribing the user to a keyword?

Basically the title. We are looking to send to new users who signup via SMS. However, when the user signs up we prefer for them to not be subscribed to anything. Is this possible? I looked into ...
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23 views

Identify/Control access based on mobile device (BYOD vs Company provided)

This is more of a question on which direction to go. We have a requirement to monitor activity coming from mobile devices, through the use of Salesforce mobile app (IOS or Android). Company doesn't ...
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12 views

Navigate to all overdue task on mobile

I developed a lightning component that displays on the salesforce mobile home page the number of overdue tasks. I provided a button to navigate the user to the standard "All overdue" list ...
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13 views

How can I fill the "Email Address" field of System Data using MobilePush SDK

This is the JSON that I am using but I cannot refer to the email address field. The email field was created in mobile demographics and if the user's email is saved but it is not saved in the system ...
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20 views

fsl.query.executeSoqlQuery is not returing parent record fields in Mobile Extension Toolkit FSL mobile app

I am trying to get the Asset and Account name from the WorkOrder record for which I am using the fsl.query.executeSoqlQuery(). But the Account and Asset name is not returned in the response. But, ...
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13 views

URL No Longer Exists in iOS App - Experience Cloud Site

I created a Salesforce community (Experience Cloud site) and then by using the Salesforce Mobile Publisher I converted my community into an app for iOS and Android. The app works fine on Android but ...
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1answer
38 views

WhatsApp Infinite Loops

I´ve been a marketing cloud user for almost a year now, so I believe I´m still a beginner regarding some subjects, specially the latest features like WhatsApp. I am currently trying to set up a ...
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22 views

Drag`n`drop in Salesforce mobile app

Did anyone managed to use drag'n'drop feature in Salesforce mobile app (LWC)? I tried Sortable js, and simply adding draggable='true' as well, both work on Salesforce desktop version and on mobile ...
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1answer
35 views

In-App Message Crashing after receiving the message [closed]

It's implemented the same way the documentation requires, but it thrown a message when it tries to display the message. E: FATAL EXCEPTION: main Process: com.my.customer, PID: 3841 java.lang....
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19 views

iOS file download

I need to download a binary file on the iOS for given CombinedAttachments objects. How can I do this? I tried to generate some links, but I was only able to download the JavaScript script file that ...
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1answer
27 views

Is it possible to add new app into my Salesforce mobile?

In my App Launcher I have only these apps available. Is it possible to add custom one with my defined tabs?
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22 views

Support for Universal Links / App Links in custom Mobile SDK Hybrid app

For a custom mobile app developed using the Mobile SDK which uses a Community Site with a custom Domain, can we support Universal Links (iOS) / App Links (Android)? Assume for example a Community ...
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31 views

Can you request to have more than 5 apps per org in salesforce

Were planning to create multiple apps with Mobile publisher but there is a limit of 5 apps per org. Is there a way to add more?
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31 views

"Pop-ups are currently blocked" popup message in iOS Hybrid app on iPhones

We are facing an issue in salesforce hybrid app in iPhones only. In the app we are displaying HTML content using lightning-input-rich-text tag. But when we click on any link (Anchor tag) from the HTML,...
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21 views

WorkspaceAPI not working on mobile

I have lightning:buttonIcon, when i click on that then new tab open. This behaviour works only on desktop version, but on mobile new tab not open. Apex logs show that all code was successfully ...
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30 views

Lightning:input - max length attribute is not working in Android device

Below is the line of code for input element: <lightning:input type="text" aura:id="input1" label="{!$Label.c.Helptext}" maxlength ="20" value=&...
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32 views

LWC OSS in React Native?

We have a Salesforce app built with LWC and we want to "duplicate" part of the functionality on mobile so it's available on the go. To avoid doing things from scratch, I'm curious if it's ...
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78 views

How to get URL Parameters into Visualforce Page Embedded in Community Page on Mobile

I have a Visualforce Page (renderAs="pdf") dropped onto a Community Page. How do I get the parameters into my Apex Controller from the URL on a mobile device? I do this perfectly on desktop ...
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42 views

Some iPadOS catch error " 'Unexpected token '<''. Logged in? " on Native Salesforce app

Sometimes my customer's iPad; iPadOS 14.5 catches 'Unexpected token '<''. Logged in? even if it's operating without problems a few minutes ago. The message confuses me and I want to know where is ...
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2answers
57 views

How To Get URL Into Controller On Mobile

How do I get the URL (specifically the parameters) into my Controller from a VF Page when the device is a mobile phone? The VF Page is housed on a Community Page. I can get the URL param just fine ...
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1answer
64 views

Community VisualForce Page Not Working In Mobile

I am getting this error page when viewing the VF page on a mobile device (both IOS and Android) after logging into the Community. It's not a FLS Permission Issue because the page works flawlessly on ...
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1answer
55 views

Stop refresh of LWC on mobile

Good day, Is there a way to ensure that I can prevent my custom LWC, so it doesn't refresh when I pull down on the mobile screen? Is there a way to resolve this issue? Any help or suggestions
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1answer
50 views

Get Country code from mobile number

In my leads table, There is one column of mobile number example +971552400000. I want to show the country code +971 is separate column. how can i do this?
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10 views

Prepopulate fields through LWC in salesforce not working in Salesforce Mobile App

We have built a lwc which uses lightning navigation to open up a new opportunity record with pre defined values, which works fine in desktop, but it is throwing error when trying to open in mobile app....
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20 views

UI on Salesforce App is different for iphone an Android

We are using slds-small, slds, and slds-large for all the components. On chrome browser the UI is looking proper on mobile. But if we use Salesforce App on android the UI gets squeezed and if used on ...
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14 views

Export per user Sent or Open for Mobile Push

we are trying to export user level activity for Mobile Push campaigns to another system. What are our options? Unless I am wrong, it is not possible through a Data View query because Sents and Opens ...
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2answers
31 views

On certain Android devices I get "aN:aN" instead of the time

I have an LWC cmp used in a community page and that is supposed to display some time Slots! It works fine on devices like Iphone, Ipad, Xiaomi Mi 9T when it comes to the mobile version! But It doesn't ...
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25 views

Mobile SDK - iOS Native App - Error: 672 while logging in to mobile app

We have a native iOS mobile app using mobile SDK to connect to SF. Login is done via SSO for Production users and using the default Salesforce login screen for test users. We have started seeing the ...
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6 views

Get information about Service Reports from pending queue

I have a problem I've been struggling with for too long enough, hope you can help me. I have a Mobile Flow in FSM app to update Service Appointment status, however there is a validation, that it can ...
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137 views

Hide content block in email for mobile view

Marketing Cloud email builder has functionality to "hide from desktop" but not "hide from mobile" This is frustrating for our team who have text overlay on some images which make ...
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33 views

Salesforce REST API and Knowledge Articles

I have a quick question. We are trying to search for knowledge articles in our instance via a couple of data categories. this is going well enough with the following rest url /services/data/v47.0/...
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1answer
57 views

Visualforce with responsive design

I have to make this vfp responsive for 320x480 resolution , cause there is lost content like the following image shows: As you can see from bigger resolutions, the content that is lost is most of the ...
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1answer
34 views

Salesforce mobile app appears to be a desktop version instead of mobile app version

Salesforce mobile app appears to be a desktop version instead of the mobile app version. This is happening for a user using the Standard User profile. Is there something that needs to be activated to ...
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63 views

How to implement back button for mobile

Is here any out of box control available that can provide me back button functionality for salesforce mobile application built on (aura/LWC). Standard navigation provides the same, but in case am ...
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1answer
60 views

Is it possible to change the text font in Marketing Cloud?

Is it possible to move the Media image from bottom-right to the left of the Push notification. and is it possible to change the text font in Marketing Cloud?
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24 views

Outlook not displayed as email client from SF Mobile app

From SF mobile app in iPhone, to send email from lead or contact record, when clicked on Send an email option, I could see only Mail/Gmail app but not Outlook. Users need to close the app, open ...
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1answer
151 views

Aura if and else not working as expected

Aura if and else provides conditional rendering. But this is what happening in my case. I have 2 version of my UI one is desktop and other is mobile. Which gets rendered using aura if and else : aura ...
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43 views

Is it possible to customize the Salesforce mobile home page

We have a requirement to change the Salesforce's mobile app home page to something like a metro-style, tiled homepage, where the usual links we see below, will be converted into clickable tiles. I'm ...
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1answer
32 views

Get Contact ID from Mobile SDK on Android/iOS

I'm trying to pass the Contact ID to a dimension for tracking Analytics. How would I go about getting the Contact ID value from Salesforce? I'm using the MarketingCloudSDK pod
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18 views

Preserve Lightning app Querystrings in Salesforce Mobile App

I have a Lightning app page which relies on querystrings to show parts of the page. This looks something like this ...lightning.force.com/lightning/n/MyApp?c__view=landing This works perfectly using ...
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0answers
28 views

Selectors for automating the Salesforce Mobile Login Screen [closed]

Is there a JS or WDIO library or example anywhere for the best way to automate the Salesforce Mobile APP Logon Page. My dev team are placing clear identifiers on all the bespoke screens of the app we ...
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28 views

Visualforce CSS blocked in mobile hybrid page

I have a visualforce page that is delivered as a mobile hybrid page into a native iOS app. When I use a public CDN for CSS delivery all works fine. Salesforce security review (ISV / managed package) ...
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18 views

Trouble fixing the search container margins on mobile

I'm having trouble fixing the margins on the mobile search bar on this site: https://agjeans.com/ While I'm able to implement changes on Chrome dev tools and have these changes actually work, for some ...
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189 views

Navigate to custom component from Custom Notification in mobile app

I'm setting the targetPageRef of a Custom Notification like this alert.setTargetPageRef(pageRef); where pageRef is the outcome of this method: private static String getRecordPageRef(Id recordId) { ...
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1answer
507 views

lightning-combobox issue with Salesforce Mobile app in Screen Flow

I have created a LWC with just a lightning-combobox and then added it to a screen flow. Here is the LWC code: <template> <lightning-combobox label="Options" ...
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47 views

While Authenticating the React Native Mobile App Using Salesforce Mobile SDK v8.2, the authentication flow fails with an exception

Error Log: [Wed Oct 21 2020 15:35:20.381] WARN Tried to show an alert while not attached to an Activity [Wed Oct 21 2020 15:35:20.424] LOG SmartStoreReactBridge.soupExists failed [Wed Oct 21 2020 15:...
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1answer
87 views

How can i use MobilePush in different BUs?

My client has 2 BUs on their Marketing Cloud account, we have another company integrating their mobile app with Marketing Cloud for us and we managed to set up and test MobilePush on the master BU. ...

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