Questions tagged [ios]

iOS is a mobile operating system developed and distributed by Apple Inc.

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11 views

MarketingCloudSDK - iOS SDK XCFramework support

As Apple has officially noted that fat binaries are an incorrect distribution means for Universal framework support and have released XCFrameworks as a proper solution to this issue, they have also ...
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1answer
9 views

IOS live chat SDK crash

iOS Sales force CHAT SDK crash when the sales force agent accepts the call. I'm using the SF SDK version: 224.0.2. The app is breaking in Urban Airship side. Not clear to me why this is happening. It ...
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25 views

Mobile users are redirected to web view salesforce after login with mobile iOS SDK (8.3.0) [closed]

We have faced with some intermittent behaviour on login process using mobile SDK (8.3.0) on iPad devices - after login user is redirected to web version of salesforce (not custom mobile application). ...
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26 views

Impact of iOS / Google Chrome updates on Salesforce

I received emails from Salesforce explaining: "If accessing Salesforce using newer versions of Safari and iPadOS, including Safari 13.1 and iPadOS 13.4, users may experience issues with images, ...
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9 views

ios app not running after integrating salesforce sdk in react native

We are trying to integrate salesforce framework in our hybrid(react-native) application referring to https://developer.salesforce.com/docs/atlas.en-us.mobile_sdk.meta/mobile_sdk/react_native_intro.htm ...
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1answer
65 views

Switching Business Unit iOS

I have a use case where I need to send a push notification to the same mobile app from two different business units. Can multiple business units be active at one time? Or can I switch to a different ...
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16 views

is there anyway to get unread FeedComment

I'm making chatter for mobile using Chatter Rest API, and want to count unread FeedComment by logging in user. Feed Comments have readBy capability to count unread item but only for FeedItem. please ...
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20 views

Mobile SDK - iOS Native App - Error: 672 while logging in to mobile app

We have a native iOS mobile app using mobile SDK to connect to SF. Login is done via SSO for Production users and using the default Salesforce login screen for test users. We have started seeing the ...
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12 views

iOS - Registering for Push notifications with ServiceSDK fails

I'm currently trying to enable push notifications for Case Activity, following this guide. My user is already authenticated when I send the token to registerForPushNotifications of ...
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24 views

Getting field-level security without apex coding in SalesforceMobileSDK

By declaring the Apex Class with sharing keyword, non-admin user can select or edit field-level security. How can i able to do this in mobile application only using SalesforceMobileSDK without ...
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39 views

Getting FeedComment Post's Data

While using community user to query FeedComment, I get following error: "Implementation restriction: directly querying FeedComment is only supported for admin users in version 23.0 and higher.&...
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35 views

Why status is Not Opted In and .sfmc_pushEnabled() is true?

I have a problem with opt out, when I print the MarketingCloudSDK.sharedInstance().sfmc_pushEnabled() this returns true, but when I go in portal the same DeviceID is showing this informations: Status: ...
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32 views

iOS - Case Creation Success screen always displayed

I'm Tiago, iOS developer at Curve. We're integrating Knowledge & Cases from the iOS Service SDK into our apps. However, we found an issue that we think can impact our release using the service SDK....
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22 views

iOS - how to detect interface was closed/dismissed

I'm integrating Knowledge and Cases in my app, and I'm using, setInterfaceVisible:animated:completion: in both to display the Default SDK UI. I never use setInterfaceVisible with the purpose to ...
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1answer
26 views

iOS - Embedded Service SDK - Authorization

I'm trying to implement Case Management as an Authenticated User, I've been following the iOS documentation around this, but I'm a bit confused in some topics, I have some questions which I would ...
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1answer
26 views

iOS - Error when executing sfmc_setEventDelegate

I'm getting this error log in some situations which I haven't identified yet. <MarketingCloudSDK+Base.m:(409)> iOS file protection is enabled and data is not available even after 5 seconds of ...
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36 views

MarketingCloudSDK iOS (v7.2.1) Crashes in SFMCNetworkRequest

Getting a fair amount of crashes from v7.2.1 of the MarketingCloudSDK via our third party crash reporter Crashlytics. Probably had about 20 crashes since we upgraded to v7.X.X. Most of the effected ...
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12 views

Salesforce Mobile SDK - Login As - Impersonation Capabilities

We are looking for Salesforce.com "Login As" impersonation feature availability through iOS mobile SDK. After exploring the documentation, we couldn't find any information on how to ...
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32 views

LWC - Salesforce 1 toast

I wanted to show toast in my LWC component which is displayed in the Salesforce1 app as the separate window (opened after a button is clicked). I have a problem with IOS because toast is displayed ...
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13 views

Setting an initial value on pre-chat's picker option

I am building a pre-chat form for a SalesForce chat. One one of the fields is going to be the SCSPrechatPickerOption. I am struggling to set its initial value, just like it can be done with ...
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14 views

Salesforce Cordova hybrid iOS push notifications

I am facing an issue where callback is not happening in index.j, this is my code cordova.require("com.salesforce.plugin.oauth").getAuthCredentials( function(creds) { // Force init // Force....
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1answer
281 views

How to add RingCentral Click-to-Call to Salesforce iOS mobile app?

I'd like to extend the Salesforce mobile app with click-to-call / click-to-dial capabilities using the RingCentral mobile app so I can place calls using RingCentral instead of the native dialer. I'd ...
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10 views

unable to add parameter in ios SDK code of SFDC

The Cordova plugin for the Salesforce Mobile SDK is available here: https://github.com/forcedotcom/SalesforceMobileSDK-CordovaPlugin/tree/v7.0.0 The iOS SDK file path is here (after you download the ...
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27 views

How to upload the build on test Flight build on Mac OS Catlina

I tried to connect to Sales force support channel and Github, for the same issue which I am facing I found a link on Github (https://github.com/forcedotcom/SalesforceMobileSDK-iOS/issues/3153) but ...
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89 views

Global action not visible in Salesforce mobile app

I am learning Salesforce mobile customization. I followed this trailhead link. Added the global action New Prospect in Salesforce Mobile and Lightning Experience Actions in the Global layout: I ...
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17 views

How to download the image behind a DocumentId from a soup's property using the iOS mobile SDK

I have to download the image which is represented as a DocumentId property in a soup. I'm very confused about the different ways which worked in the past but maybe will no longer work today. I was ...
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1answer
49 views

Not able to logout and login without closing app and use SmartStore and MobileSync again

As you know in CCEP we are adapting the SDK more and more to our internal applications so we decided to use MobileSync and SmartStore to handle all the sync mechanism. So far so good, but we are ...
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1answer
229 views

MarketingCloudSDK iOS 7.0.1: Undefined symbols for architecture armv7

I've got an error while archiving my app on Xcode since I updated the Marketing cloud iOS SDK to the lastest version (7.0.1 using CocoaPods) Error encountered : " Undefined symbols for architecture ...
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1answer
46 views

Category Tracking with MarketingCloudSDK

The MarketingCloudSDK (iOS/Android) offers the method sfmc_trackPageView with an item parameter, but how would I track the category? It works in the Web SDK or API, this is about what I miss in the ...
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92 views

Support for deep-Linking Salesforce | Need to update “apple-app-site-association” file

We are trying to setup an Email - App based linking between Salesforce and our iOS App. As part of this setup, Apple requires us to support something called Universal link (see the link provided below)...
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1answer
128 views

MarketingCloudSDK iOS (v6.4.1) Crashes in SFMCNetworkRequest

Getting a fair amount of crashes from v6.4.1 of the MarketingCloudSDK via our third party crash reporter Crashlytics. On the order of a few hundred since this was released. All the effected users ...
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61 views

iOS mobile SDK 6.4.1 crashing (application protected data)

Our app is crashing after latest SDK update (v6.4.1). Push notification setup was updated using latest learning app example and docs related with application protected data. Related code: func ...
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1answer
82 views

iOS specific error during SDK setup

Some users has encountered this error: Domain: MarketingCloudSDKErrorDomain Code: 4 NSLocalizedDescription: <MarketingCloudSDK+Base.m:(438)> iOS file protection is enabled and data is not ...
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1answer
212 views

Unable to register device token to Salesforce user - iOS Hybrid app

I am trying to send a message from Salesforce to iOS Mobile Device, for this I have chosen the Push Notification feature. My application developed in the Hybrid Application(Cordova, Ionic, Angular). ...
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1answer
73 views

Unable to sync up data

When I try to syncUp a locally updated document as detailed below, iwth .leaveIfChanged as a the sync option it does not work. I investigated why this was occurring and could trace the error to the ...
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1answer
1k views

How to support iOS 13 with Xcode 10.2.1?

thanks for your new SDK update (v6.3.5)! Our app is unfortunately not yet supporting Xcode 11. When I attempt building with SFMC 6.3.5, I get this error ":-1: Undefined symbol: ...
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1answer
173 views

ERROR: Right To Be Forgotten is enabled. MarketingCloudSDK functionality has been restricted

When configuring the marketing cloud SDK on iOS, I receive this error on initialization: Right To Be Forgotten is enabled. MarketingCloudSDK functionality has been restricted. What are the ...
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1answer
51 views

<mobilesdk> Customized SSO login page for Salesforce mobile SDK

We know that Salesforce offers a way to customize the SSO login page on Salesforce.com (https://developer.salesforce.com/docs/atlas.en-us.mobile_sdk.meta/mobile_sdk/oauth_hide_gear_icon.htm). We ...
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1answer
100 views

Native Android/iOS Authentication with Authenticated Site/Customer Portal

I am working on integrating a native android and iOS project into a Salesforce environment. We have successfully ran the forcedroid and forceios commands to get functioning projects and have been able ...
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0answers
78 views

Get picklist metadata/values

For my iOS App I need to know which values, from a picklist, are possible for the user to select, to only insert the possible ones. How can I do this with the mobileSDK for iOS? I tried the ...
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0answers
89 views

Unable to scroll in Salesforce Mobile on iOS

We have a Lightning Component action on that navigates to another component to collect user information through a form. It was working well on desktop and mobile (both iOS and Android), but users are ...
1
vote
1answer
84 views

iOS Push with Cloud Page sent from Journey Builder has incorrect type

I'm sending a push notification via Journey Builder, I add a Push Notification Activity and in the Message Definition, I'm setting the Open Behaviour as Go to CloudPage and I select one from the menu. ...
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75 views

Clarification on configuring SDK iOS SFMC?

In regards to configuring the SFMC iOS SDK for use with Mobile Push, how often does the sfmc_configure() method need to be called? every launch? (more? less?) Note: I'm using the ...
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330 views

Disabling push notifications for user per device on iOS SFMC SDK

I want to disable push notifications for a given user when they log out of my app. I only want to disable notifications for the particular device they logged out of, not for their entire account. I'...
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1answer
46 views

How to integrate SFMC SDK in a framework?

We have a framework (say its name is MyFramework) which wraps SFMC SDK and link it statically, in this framework we integrate SFMC SDK via CocoaPods: But the SDK crashes when I call ...
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1answer
477 views

OpenDirect sfmc_setNotificationRequest called before the SDK is ready. Deferring until isReady == true

We inherited 'MarketingCloudSDKURLHandlingDelegate' for the class that runs MobilePush for Marketing Cloud and overrode the methods. We wanted the following method to be called as handler when we ...
0
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1answer
71 views

Fetching latitude longitude datat from image on IOS in SF1 App

I need to to fetch the Latitude and Longitude of Image captured or uploaded using SF 1 App.I am using EXIF to fetch the same in javascript(helper) While it is working on android , same does not work ...
4
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1answer
187 views

ios - can't insert a new record to remote using smartsync sync up

I'm developing in native iOS. I use SmartSync to sync up local soup to salesforce server. It works fine when updating to remote, when the record to be updated exists in remote. But it doesn't work ...
2
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1answer
235 views

iPhone do not show as opt-ins into Salesforce Marketing Cloud Dashboard

After setting up the app and json file, I can not see the new device as an opt-ins into the MobilePush dashboard. However, I can see an interesting error into the console that may be related to the ...
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1answer
103 views

MobileCloudSDK without CoreLocation

Apple is now requiring all apps that reference CoreLocation APIs to include the NSLocationAlwaysUsageDescription key on Info.plist explaining why the location framework is being used. When I uploaded ...

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