Questions tagged [react-native-marketingcloudsdk]

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Mobile Push Messages not being delivered to Android

Background: Using ReactNativeSDK We have iOS and Android devices registered in MC Sends are being reported for both in Marketing Cloud with no errors Push messages are being delivered fine to iOS, ...
Glen McMillan's user avatar
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TypeError: null is not an object (evaluating 'RNSFMCSdk.isPushEnabled')

I am integrating Marketing Cloud SDK in react native, using react-native-marketingcloudsdk "react-native-marketingcloudsdk": "8.1.0", Accessing Native module using following react ...
Dinesh Kachhot's user avatar
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SFMCSdk ios crash react native

Trying to integrate react-native 0.68 with "react-native-marketingcloudsdk": "^8.0.0" The app crashed with the below error. Terminating app due to uncaught exception '...
katik S's user avatar
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React Native Notification not receiving when app is in the background

Notifications are working fine with iOS. But in Android, background notifications are not received. Since it is a data-only notification I am using some third-party plugins to show it as local ...
katik S's user avatar
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Device Id never show to new contacts and don't receive notifications

I implemented the library, in version 8.0, with react-native, I can see the data locally, but it is not registered in "All contacts". I can see the data from: getContactKey, getSystemToken, ...
Thales Crisostomo's user avatar
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How to request iOS Push Notification permission from 3rd party library instead from native code, react-native?

I'm using official react-native marketing cloud sdk for push notification integration. However as I've seen in the example as well ( https://github.com/salesforce-marketingcloud/react-native-...
Thidasa Pankaja's user avatar
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How to set receiving mobile push notification in system notification in Android

I'm integrating Salesforce mobile push in react-native application using the official library https://github.com/salesforce-marketingcloud/react-native-marketingcloudsdk I used firebase cloud ...
Thidasa Pankaja's user avatar
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Over 59k of Android push subscribers were opted out overnight

I hope you can help if not with a solution, at least with some direction. Last night, over 59k of our previously opted in Android mobile subscribers were opted out in mass in Marketing Cloud with a &...
Jo93's user avatar
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Receiving the push even when push is disabled with SFMC SDK

In my react-native mobile application I've integrated push notification via this library. https://github.com/salesforce-marketingcloud/react-native-marketingcloudsdk . However, I used .disablePush() ...
Thidasa Pankaja's user avatar
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Accessing Custom Keys on a SFMC push notification in React Native Android

I have finally managed to fix the implementation of push notifications using the SFMC SDK. The problem I am now having is that our implementation uses custom fields to send deeplink information to the ...
Dan Woodward's user avatar
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How to Send mobilepush for specific contactkey or an email

I've integrated Salesforce Marketing Cloud Mobile Push in my react-native app. When user logged in I'm setting a contact key. When I looked in the platform, the specific deviceId is being shown with ...
Thidasa Pankaja's user avatar
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How to send push notification to logged in users only in Salesforce Marketing Cloud?

I'm using a integrating MobilePush in Salesforce MarketingCloud into a react-native app. And I'm using this library https://github.com/salesforce-marketingcloud/react-native-marketingcloudsdk I tested ...
Thidasa Pankaja's user avatar
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1 answer
127 views

Mobile Push SDK log - Marketing cloud

how to get the below details as our developer team is unable to fetch these for investigation. Require these for IOS SdkStatelogs, SDK Console log and Config.xml
Umang Dwivedi's user avatar
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Deep linking doesn't work on Android marketingcloudsdk

I have implemented the React Native SDK and I am successfully receiving push notifications on both platforms. The issue is I can't catch url in JS side. .setNotificationCustomizationOptions( ...
Victor's user avatar
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Handling the triggering logic for in-app notifications on the app side?

When triggering in-app from marketing cloud how can we send metadata to the app if we want to handle the notification logic and message prompt dialog design on the app side? For example can we send ...
SFguy's user avatar
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261 views

Unable to customise Android notification

I have implemented the React Native SDK and I am successfully receiving push notifications on both platforms. The problem I am having is that, on Android only, the notification builder seems to be ...
Dan Woodward's user avatar
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182 views

Error when trying to integrate with salesforce mobile push sdk in Android Studio

Im getting this error when trying to integrate with SF mobile push sdk in Android platform. Any clue how to resolve this? I have tried changing the gradle/JVM/Kotlin version of the project but no luck....
SFguy's user avatar
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No notifications on Android after implementing React Native Salesforce Marketing Cloud MobilePush SDK

I'm trying to implement push notifications through SF MC in my React Native project. I installed react-native-marketingcloudsdk and followed the instructions in the README and I get the following ...
Tara's user avatar
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How can you stop react-native-marketingcloudsdk from auto enroling contacts into push

When setting up sfmcsdk on react-native, I can't find a way to stop the app from enabling push by default. This is reproduced in this repo, credentials not added as they are private. Have I missed a ...
Nicholas Fitton's user avatar
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2 answers
771 views

How is the tracking of the event of click on push notification and opening of messages in inbox(Mobile Push)?

How does salesforce mobile push track events for opening push notifications and opening messages in inbox? We are sending several push notifications to thousands of people and we are noticing the ...
RONALD SILVA ALVES's user avatar
1 vote
1 answer
292 views

Badge count is not increment/decrement in iOS App

We are migrating from Urban Airship to Salesforce MobilePush. I am using react-native-marketingcloudsdk, when I am sending push notification, the AppIcon Badge counts are not getting increment, also ...
rkaartikeyan's user avatar
1 vote
1 answer
323 views

sfmc_handleURL is not working for iOS with react-native-marketingcloudsdk

When I click notification which having OpenDirect URL, it's not triggering sfmc_handleURL method in AppDelegate.m. Kindly find out below code for the implementation. AppDelegate.h #import <React/...
rkaartikeyan's user avatar
1 vote
1 answer
98 views

Documentation for Android Interactive Notification Icon

We could find documentation for iOS Interactive Notification in this link https://salesforce-marketingcloud.github.io/MarketingCloudSDK-iOS/push-notifications/interactive-notifications.html. But there ...
rkaartikeyan's user avatar
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2 answers
567 views

How to set accent color for Push icon in Android with react-native-marketingcloudsdk

I am using react-native-marketingcloudsdk library in my React native project, For android to set the default_notification_color I have tried both AndroidManifest.xml & firebase.json ways, but ...
rkaartikeyan's user avatar
1 vote
1 answer
96 views

Getting a wrong date format when getting inbox messages on Android

I'm using the react native sdk for SFMC and I have some difficulties with getting the inbox messages from the Android platform. Somehow the date format is like: Fri Sep 30 11:16:00 GMT+02:00 2022 And ...
Nico Martens's user avatar
1 vote
1 answer
178 views

ContactKey does not appear in Contact Builder -> All Contacts -> Mobile Push - React Native (IOS)

I followed all the steps in the react-native-marketingcloudsdk documentation, including activating the push, but the set contactKey does not appear in the Contact Builder. SDK log is returning, push ...
Ronald Silva's user avatar