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My team is implementing MobilePush, and we are facing some difficulties regarding analytics.

We checked the official SFMC MobilePush documents (both Android and iOS) , Android Javadocs, and iOS Appledoc. Push tracking and in-box tracking are covered; however, the documents neither explicitly mention that it is possible to track in-app messages nor provides the SDK code for the implementation--although it somewhat seems like it is possible to track in-app messages.

Does anyone have an experience implementing analytics codes regarding in-app message tracking? It would be a huge help! Thanks so much in advance!!

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The Android SDK will track receipt and opens of InApp Messages. The iOS SDK tracks receipt of InApp Messages, and I'm 99% sure it tracks opens too. What I do not know is how/where you can see that reporting. I would reach out to your account executive/manager and see if they can run a report for you.

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  • Hey Bill, thanks a lot for your answer! May I ask what kind of receipt you meant in your answer? I tried to search for additional information but couldn't find any.
    – Hannah Kim
    Mar 8, 2022 at 7:51
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    We collect "downloaded" (aka receipt), "completed" (aka viewed), and a few other analytics automatically.
    – Bill Mote
    Mar 8, 2022 at 12:44

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