I'm testing to send push notification from SFMC to mobile app using the app configured in MobilePush with FCM server key and APNS p8 Auth Key set. enter image description here

I sent a test push notification using Mobile Push: enter image description here

The result was the message only pushed to iOS app but not Android app. The audience was selected correctly, as I can find the corresponding error by filtering the contact in SFMC. enter image description here

However, I can't find out the reason of error in this page. May I know in SFMC, do we have logs somewhere for debugging?

p.s. I've tried to use my FCM key to send push directly by API, the message can be pushed to my Android app.

  • Do you have an open support case?
    – Bill Mote
    Commented May 19, 2022 at 12:19


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