How to call Mobile App Event from the App?

Question

We have a Android App (Kotlin) and we declared Mobile App Events in Journey Builder.

We created a Journey with an entry source configured to respond to one of our Events and are struggling to trigger it from our App.

The documentation indicates the following call example :

val event = EventManager.customEvent("EventName", mapOf("key1" to "value2", "key2" to "value2"))
SFMCSdk.track(event)

However, when doing this, we get the following error :

Type mismatch.
Required: com.salesforce.marketingcloud.sfmcsdk.components.events.Event?
Found: com.salesforce.marketingcloud.events.Event?

So we are stuck doing the call.

Any help appreciated.

François Perret · Accepted Answer · 2022-08-15 13:19:36Z

3

Well, we had the same error. It happens that EventManager is of the wrong type.

This will work :

val event = com.salesforce.marketingcloud.sfmcsdk.components.events.EventManager.customEvent("Your Event")
SFMCSdk.track(event)

answered Aug 14, 2022 at 15:22

François Perret

5981 gold badge3 silver badges12 bronze badges

Add a comment |

Community · Accepted Answer · 2022-08-15 07:48:19Z

0

This works here :

val event = EventManager.customEvent("Event")
event!!.track()

CommunityBot

1

answered Aug 14, 2022 at 15:34

François Perret

5981 gold badge3 silver badges12 bronze badges

1

Compiles indeed, but accepting the above answer since EventManager seems of the right type.
– François Perret
Aug 14, 2022 at 15:39
2

That make sense. However, this code actually fires an App Event so both should work.
– François Perret
Aug 14, 2022 at 15:40
1

This should be event?.track() for safety. The creators, like customEvent(string: String) are intended to do validation and may not return a null.
– Bill Mote
Aug 15, 2022 at 10:47

Add a comment |

2 Answers 2