Questions tagged [mobilepush-ios]

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Mobilepush SDK iOS V7.6.0 InAppMessage url does not trigger the call back in Delegate (Xamarin iOS)

I have implemented MobilePush iOS SDK 7.6.0 in my xamarin forms app. When I send an in-app message(with both App and Web urls), it is received in my iOS application, but the problem is that the ...
1 vote
1 answer
175 views

Marketing Cloud SDK crash 8.0.11 Crash with error: Please add correct version of MarketingCloudSDK.bundle

I was previously using Marketing Cloud sdk 8.0.9 with MarketingCloud.bundle 8.0.8 which worked fine but my testflight build started crashing with error: Please add correct version of MarketingCloudSDK....
0 votes
1 answer
41 views

(iOS) Issue concerning system token using Cordova plugin

I am developing a mobile application using Ionic and I've tried to include the MC-Cordova plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin). The point is that I have everything ...
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0 answers
33 views

In Marketing cloud after sen a push I got a status as failure (iOS)

[![Error I am getting after send push][1]][1] Steps I followed: step 1: check device id and connect id reflected in marketing cloud.(Details match with my sample data) step 2: I created new record in ...
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1 answer
98 views

Marketing Cloud SDK iOS: SFMCSdk.mp.refreshMessages returns false & not triggering SFMCInboxMessagesRefreshCompleteNotification

Environment MarketingCloudSDK 8.0.9 SFMCSDK 1.0.6 We implemented the MarketingCloudSDK and SFMCSDK with SPM according to the documentation. Problem Description We receive Push Notification and In ...
-1 votes
1 answer
58 views

MarketingCloud crashing with CoreData failures

We're seeing MarketingCloud crashing on our app while trying to perform few CoreData tasks. Here are the 2 stack traces with errors that we see on Crashlytics: Fatal Exception: ...
0 votes
0 answers
132 views

iOS MarketingCloud / SFMC SDK producing random app crashes

I have upgraded to MarketingCloud / SFMC SDK (v8.0.8 / v1.0.6) for a few months, recently we are getting more random app crashes reported by our customers and also on our monitoring tool. Looking into ...
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0 votes
1 answer
107 views

iOS MarketingCloudSDK 8.0.9 crash

We currently use MarketingCloudSDK 8.0.6 and SFMCSDK 1.0.4 in our production app with no issue. One of our marketing folks received the email about a bug fix in 8.0.9 that fixes a bug that affects &...
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0 votes
1 answer
128 views

Badge count is not increment/decrement in iOS App

We are migrating from Urban Airship to Salesforce MobilePush. I am using react-native-marketingcloudsdk, when I am sending push notification, the AppIcon Badge counts are not getting increment, also ...
1 vote
0 answers
70 views

SFMC Inbox marking message as Read status clears all notifications from the notification tray on iOS

We are using mobile studio to send Inbox Push notification with Alert + Inbox, the push notification arrives fine and we can call MarketingCloudSDK.sharedInstance().sfmc_getUnreadMessages() to ...
0 votes
1 answer
136 views

sfmc_handleURL is not working for iOS with react-native-marketingcloudsdk

When I click notification which having OpenDirect URL, it's not triggering sfmc_handleURL method in AppDelegate.m. Kindly find out below code for the implementation. AppDelegate.h #import <React/...
-2 votes
1 answer
30 views

The "InboxMessages Methods" documentation is down

The "InboxMessages Methods" documentation. is down, is there any other place that has official documentation? https://salesforce-marketingcloud.github.io/MarketingCloudSDK-iOS/inbox/inbox....
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64 views

Marketing Cloud MobilePush Delay Problem

We have started sending MobilePush Messages, with 2 types of messages: Outbound Messages & Inbox Messages. When sending the Outbound Messages & Inbox Messages at the same time, the smartphone ...
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0 answers
35 views

Mobile App Event Tracking Payload

I'm implementing Mobile App Event Tracking to determine in which situation and screen my in-app messages should show, but when I received the payload from SDK the notification service with default ...
3 votes
1 answer
282 views

SFMCSDK Mobile push SDK iOS crashes with the exception: com.salesforce.security.keychainException

We are seeing a crash on Crashlytics after upgrading marketing cloud SDK to 8.0.8 and SFMCSDK version 1.0.0 in the live version of app. Many users are affected. com.salesforce.security....
0 votes
1 answer
315 views

Crashing +entityForName: nil is not a legal NSManagedObjectContext parameter searching for entity name 'SFMCEndpointConfigurationEntity'

After Migrating the current mobile push SDK (iOS ) to the latest version, App started crashing on the launch with fatal exception NSInvalidArgumentException +entityForName: nil is not a legal ...
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2 answers
179 views

Crashing after migrating to 8.0.0 with uncaught exception 'NSInternalInconsistencyException'

After Migrating the current mobile push SDK (iOS ) to the latest version, App started crashing on the launch with uncaught exception Terminating app due to uncaught exception '...
0 votes
1 answer
24 views

Cannot retrieve inbox messages when re-installing app or installing on second device

When implementing Inbox Messaging using MarketingCloudSDK iOS (v8.0.7), I have observed that when a Contact installs the app on a second device, previous sent messages are not available on the new ...
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1 vote
1 answer
283 views

On IOS when the app is closed, when clicking on a received notification it won't go through the sfmc_handle method and it always open the app instead

We tried to implement the sfmc_notification system in our flutter app, we setup sfmc and set URLHandlingDelegate, we are receiving the notifications which contains a url to open (deep linking), but ...
1 vote
0 answers
108 views

SFMCSDK setPushEnabled is ignored

I'm trying to implement app settings for the SFMCSDK. I'm interested in softly disabling push notifications. I'm trying to call SFMCSdk.mp.setPushEnabled(false) and receive SFMCSdk.mp.pushEnabled() == ...
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1 vote
0 answers
108 views

Mobile push notifications issues with listener (plugin MC-Cordova-Plugin)

Problem: We are trying to implement Marketing cloud mobile push notifications with our hybrid ionic/cordova app, in which the listener does not trigger in both android and iOS. Android: With android ...
0 votes
0 answers
47 views

handleURL method does not fire in iOS with SDK Version 8.0.6

Platform: iOS OS Version: 15.5, 14.4 MarketingCloudSDK Version: 8.0.6 Issue: When we click on Push Notification when the App is completely closed, the method "sfmc_handleURL" that ...
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1 vote
0 answers
187 views

Getting error while building in xcode error: non-portable path to file

After migrating to SFMCSDK to v8 everything seem to work fine. But now I get the following error when building the project: <module-includes>:2:9: error: non-portable path to file '"Headers/...
3 votes
1 answer
643 views

Cannot handle OpenDirect push notification when iOS app is not launched

Thank you for creating versatile push notification solution and recent update of SDK v8 was much Swifty API😄 I have a problem handling OpenDirect push notifications when the app is not launched. I ...
0 votes
0 answers
52 views

Get Salesforce message id from userInfo (Push Message json) in swift

With what key can I get the salesforce message ID from userInfo, to make something with that message in the future (for example on push click I open a specified screen in my app, and then I need to ...
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0 votes
0 answers
201 views

MobilePush IOS lots of devices are incorrectly registered as opted out

We are experiencing weird opt-out behavior while implementing the Mobilepush SDK into Production on the iOS platform. Roughly 70% of the registered iOS devices are incorrectly registered as opted-out. ...
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1 vote
0 answers
45 views

Best practice to store credentials for Marketing Cloud Mobile SDK

What would be the best practice to store the credentials such as appId and access token for Marketing Cloud Mobile SDK? If we hard code it directly inside the app, do you think there is a security ...
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1 vote
1 answer
307 views

Getting a random crash on iOS MarketingCloud/SFMC SDK

I recently updated to the Marketing Cloud v8.0.6 and SFMC v1.0.4. I am able to receive pushes but every once in a while will get a crash when setting the URLHandlingDelegate. Here is my current ...
1 vote
1 answer
415 views

No such module "SFMCSDK" after migrating to v8

I've followed the migration instructions for updating to v8 of the Marketing Cloud SDK. Docs here: https://salesforce-marketingcloud.github.io/MarketingCloudSDK-iOS/get-started/get-started-migration....
1 vote
1 answer
176 views

Initialisation of SFMCSDK is not compatible with Objective-C

I am trying to initialise in Objective-C. In Swift the method is: [SFMCSdk initializeSdk: ConfigBuilder().setPush(config: mobilePushConfiguration, onCompletion: completionHandler).build()]; But it ...
1 vote
0 answers
138 views

iOS In-App Messaging integration Issue

We are implementing in-app messaging and we are facing into a very weird behaviour: We developed and tested the arrive of the In-app on a phone (iPhone12 mini OS 15.2.1 used for the developing phase) ...
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122 views

Custom In-App Message integration

Hi I'm integrating the mobile push SDK MarketingCloudSDK iOS (v8.0.4) through CocoaPods. pod 'MarketingCloudSDK', '= 8.0.4' I'm trying to use In-App Messaging through an helper instead of directly ...
0 votes
1 answer
97 views

Why swizzle viewDidAppear?

From the recent release notes: Bug Fixes and Performance Improvements — This release includes fix for 1) Swizzling ViewDidAppear 2) Keychain crash in iOS 15.* 3) Add namespacing to Encryption files ...
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0 votes
0 answers
107 views

SFMCSdk support for objective C

I have migrated marketingCloudSdk to version 8.0.6. But I need to configure sdk in Objective C. How to configure the following part in Objetive C let completionHandler: (OperationResult) -> () = { ...
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0 votes
0 answers
77 views

Updating analyticsEnabled after SDK initialization

I am trying to implement the MarketingCloudSDK for our iOS app and have a question about initialization of the SDK. We need to set the analyticsEnabled value in the ConfigBuilder during initialization ...
1 vote
1 answer
158 views

Mobile App Event Tracking not Triggering Journey [iOS SDK]

There is a similar question about this but it does not have helpful answer to solve my problem. So I registered an event and set that event in the journey builder to send push notification once i have ...
1 vote
0 answers
61 views

Is the marketing cloud sdk (React Native) supported for ios15? [closed]

When I run the app with new XCode (for ios 15), the devices are not registered in marketing cloud. But there are no errors as well on registration.
1 vote
1 answer
219 views

How to track app version of device for MobilePush

For MobilePush is there a way (e.g. a standard field that I could discriminate) to see the version of the app the user logs in with? The reason is to be able to know on the marketing platform whether ...
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0 votes
0 answers
237 views

Marketing Cloud MobilePush SDK IOS gives records with system token null

We have configured an app to connect a client app with Marketing Cloud through Marketing Cloud SDK. Android Platform records are being registered correctly but IOS Platform records are being ...
0 votes
1 answer
155 views

Is it possible to track In-app messages on MobilePush SDK?

My team is implementing MobilePush, and we are facing some difficulties regarding analytics. We checked the official SFMC MobilePush documents (both Android and iOS) , Android Javadocs, and iOS ...
0 votes
1 answer
342 views

SFMC Inbox Messages

We are using MarketingCloudSDK V7.1.1 in our project. The app was working fine, suddenly from the past few days, our prod app started to break. On analysing we observed MarketingCloudSDK....
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1 vote
1 answer
126 views

Automate bundle copying/linking of MarketingCloudSDK.bundle in SPM

While upgrading from MarketingCloudSDK 7.x to 8.x, I noticed these instructions: Manually pull in the Resources/MarketingCloudSDK.bundle from the sources folder in the Mobile Push SPM and link it ...
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1 vote
0 answers
124 views

keyWindow lost when call to start watching location in iOS APP

When we call to sfmc_startWatchingLocation, if we have location permissions granted, with the conditions details below, after assign window key: window.makeKeyAndVisible() its provokes to lose the ...
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1 vote
1 answer
730 views

Marketing Cloud Push SDK iOS URL Handling

I'm currently implementing the Marketing Cloud SDK for Push Notification on iOS and I've run into a problem. I've implemented the URL Handling for OpenDirect as per the example provided in ...
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0 votes
1 answer
507 views

MarketingCloudSDK iOS 8.0.2 - Unable to upload to App Store Connect

I have an iOS app that uses the MarketingCloudSDK. I have updated to SDK to the latest version (8.0.2), removing the pod from Podfile and adding both SFMCSDK and MarketingCloudSDK through Swift ...
0 votes
1 answer
497 views

Marketing Cloud SDK for iOS seems not to work properly

We are trying to integrate SFMC to an existing iOS app and we are struggling with the registration process for Mobile Push. We are following all the steps in the iOS SFMC Documentation on here even ...
2 votes
0 answers
369 views

Can't upload app with MarketingCloudSDK 8.0.1 to TestFlight

I'm having trouble uploading the app to TestFlight with the latest MarketingCloudSDK 8.0.1. I get the following errors: ERROR ITMS-90685: CFBundleIdentifier Collision. There is more than one bundle ...
1 vote
0 answers
41 views

Updating to the latest SDK: 0.9.3

I have an issue while updating the SDK to the latest version on iOS So i did the update from 0.9.3 and spm branch for MarketingCloudSDK. My question is how can i access the old MarketingCloudSDK....
0 votes
1 answer
1k views

Universal links not working when attached in a push notification with app killed

Hello and thank you in advance for your help. I'm experiencing a problem in ios when the app is closed (killed) and a notification with a deep link is received: the url of the deep link is not passed ...
0 votes
1 answer
986 views

iOS Push Notification - sfmc_handle() not called when app was closed

If the app is already open or in the background, and a push notification is sent to the device then sfmc_handle(_ url: URL, type: String) is fired properly. Everything works as expected as the link ...
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