Questions tagged [mobilepush]

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iOS mobile SDK 6.4.1 crashing (application protected data)

Our app is crashing after latest SDK update (v6.4.1). Push notification setup was updated using latest learning app example and docs related with application protected data. Related code: func ...
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1answer
33 views

What parameters can be passed to a redirection CloudPage from an inbox notification?

Inbox messages redirecting to CloudPages can be personnalized with system attributes like subscriberkey or _subscriberkey or contactid. However i'm wondering if these variables are passed to the ...
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2answers
62 views

How to know if a push notification has been read or at least delivered in Marketing Cloud?

I added a push notification in my JB and my requirement is to send an SMS after some hours if the subscriber did not open or see the push notification. Is there a way to get this information any how? ...
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1answer
26 views

How to convert Mobile Push List into Data Extension

I have created a list in Mobile Push directly by filtering the contact mobile push attributes. But am figuring out a way to convert the list into a data extension. Is there any way to do that? ...
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1answer
29 views

How can we access 'LastOpenApp' , LastOpenPush', 'LastSendMobilePush' attributes from SFMC data views? [closed]

How can we access 'LastOpenApp' , LastOpenPush', 'LastSendMobilePush' attributes from SFMC data views?
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1answer
41 views

Mobile Push Contact Key Setup

I have a question regarding SFMC Mobile Push. Please find below scenario Install the App on IOS It created a new Contact Key (123456) in Mobile Push (since we are not passing the contact key, the ...
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1answer
64 views

Rest API Method

Does the REST API support querying mobile push demographics? How to retrieve mobile push demographics data for a given contact key ? I searched the documentation https://developer.salesforce.com/...
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1answer
35 views

How to retrieve a demographics field in a push notification via ampscript?

In my outbound push notification, I am trying to get a demographics field using ampscript but I am not getting anything. For instance having this: what is the Ampscript code to get the value ...
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53 views

How to allow for both mobile push notifications and web app notifications in SFMC and synchronise?

I am looking at how my organisation can: Send push notifications to a mobile app Extend an existing web app (built in Drupal with some Node JS) to receive the same notifications as the mobile app (...
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1answer
34 views

Functions Reference for Mobile Push SDK

I know about the documentation in respectively github repository for Android and iOS. I also know about the learning apps. But is there any functions reference for the SDK? For example, in this ...
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1answer
34 views

MobilePush SDK - In-App Messages implementing

Does anyone having experiences with implement MobilePush SDK for In-App Messages? Our developing team is chewing the learning app but it doesn't specific the method that SDK handle In-App Messages ...
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1answer
29 views

Possible for using API to update Subscriber Key populated by Mobile Push SDK?

I have this very awkward situation with my mobile application developing team. I have consulted dev team to implement the delay registration method for the app but happened to some miscommunications ...
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1answer
35 views

setAnalyticsEnabled(true) not updating messages opened percentage

I am using mobile cloud SDK to consume push notifications in my android app.Analytics of opened notification is not updating.I have set setAnalyticsEnabled(true) in my builder.
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1answer
55 views

MobilePush SDK & Progressive Web Apps (PWA)

My question is rather simple, and I can't find anything on it in the SDK documentation. Can the current disposition of the MobilePush SDK be integrated in Progressive Web Apps (PWA)?
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1answer
52 views

Open direct link not working

The issue is that, when the user is logged in the mobile application and he receives a mobile push notification and clicks on it, then it takes to the specified URL mentioned in Open Direct of Mobile ...
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1answer
53 views

Cannot opt in iOS Devices for Push Notifications

I have a Cordova app with the Marketing Cloud cordova plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin). The device is shown as "Not Opted In" and the "Opt Out Source" is marked ...
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1answer
40 views

MobilePush Exclude devices issue

With MobilePush the documentation clearly states that the way it determines which devices are sent the message is as follows: Based on criteria that is selected go and get the contacts that have a ...
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1answer
58 views

What does App Inbox message in Marketing Cloud do?

I'm struggling to understand the concept of App Inbox message type within Marketing Cloud's Mobile Studio. Can someone explain what this does (thats not from the Salesforce documentation). Some use ...
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1answer
37 views

mobile SDK configuration

is it possible to configure the mobile SDK to target a domain other than mkt cloud API domain, so that the communication first passes through our infrastructure and then is "proxied" to the mkt cloud ...
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40 views

MobilePush - Track Push Notifications' Opens

One of our customers has asked a detailed report of users who opened a push notification. Is there such a report or some sort of a data view to query from? would be very helpful. Thanks!
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1answer
20 views

How to send metadata information like mobile no, email id while initializing the MarketingCloudSdk

How to send metadata information like mobile no, email id while initializing the MarketingCloudSdk. I need to mobile number information to be tagged/linked to device id created in Mobile push.
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1answer
31 views

how to implement custom key in mobile app with sfmc cordova plugin

mobile app uses MC Cordova plug in to receive push notification. Push messages are published from Marketing Cloud and we are trying to use custom keys to add metadata in the payload. The custom keys ...
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61 views

How to retrieve Custom Keys or Custom Data (Push Notification Payload) from Push Notification response?

I am using Salesforce Marketing Cloud SDK and MCCordova Plugin. I tried accessing userInfo dictionary data as mentioned in below link, But I am not receiving any Push Notification payload data. https:...
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0answers
41 views

“Automatically Refresh Upon Sending” list function doesn't work

In Salesforce Marketing Cloud, the button "automatically refresh upon sending" present in every contact list doesn't stay on after clicking on "Change" and setting it to "On". After the page is ...
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1answer
28 views

MCCordovaPlugin, getting Push Notifications only when contactKey is set to my phone number?

I don't remember if my phone number is somehow tied to sending push notifications or not. At this point, I am always able to successfully send and receive outbound push notifications if i ...
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1answer
58 views

Application Not Responding while reading Inbox Messages on Android App Start

I'm using Marketing Cloud SDK (Mobile Push) v6.1.0 But I'm receiving a lot of ANRs as observed on Google Play Store performance reports. ANR is observed while we are reading InboxMessages using ...
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1answer
54 views

ERROR: Right To Be Forgotten is enabled. MarketingCloudSDK functionality has been restricted

When configuring the marketing cloud SDK on iOS, I receive this error on initialization: Right To Be Forgotten is enabled. MarketingCloudSDK functionality has been restricted. What are the ...
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57 views

Error receiving notifications from Journey Builder in android with SDK v6.3.4

🙏🏽 Hello everyone, I’d implemented Marketing Cloud sdk on android to receive push notifications. The notifications are working perfect from Mobile Push, however, when we send it from Journey ...
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29 views

Messaging.PushNotification : change structure of payload

I'm building an app on iOS and Android using react-native without the Salesforce Mobile SDK. I want to be able to send Push Notification to the app using Salesforce PushNotification class in Apex. ...
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36 views

MobilePush SDK - Redirect To Web URL

As you all may know, there is an additional configuration in the mobile push SDK required for handling push messages redirection to a custom URL from an external source. Following the link: https://...
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1answer
115 views

Geofencing push notifications in Marketing Cloud

Can i send a push notification when the contact enter the location and satisfy additional conditions, like for instance owns a membership card or age range? Basically I don't want to send to everyone ...
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2answers
86 views

Send a Push Notification from a journey

My problem is - I want to send a push notification using a journey, but I can't get the ContactKey of a MobilePush contact and admit it into a data extension (it doesn't exist in the _PushAddress data ...
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24 views

Customer Key Of The _PushTag Data View [duplicate]

Is there a customer key to the "_PushTag" data view? I need it for API uses and SSJS development.
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1answer
52 views

How often is MobilePush SDK data synced back to Marketing Cloud?

As the title states, I want to know how often does the MobilePush SDK sync back data to Marketing Cloud? For example, if I create a custom attribute in MobilePush Demographics and populate it ...
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2answers
126 views

Cannot redirect to a WEB URL from push notifications

We need to build a push notification that redirects to a web link when you click it. Anyway, when I create a push notification from the content builder, I have an option to select an open behavior, so ...
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1answer
61 views

Marketing Cloud Push Notification not received on Android

I have implemented the Marketing Cloud SDK in an mobile application using the Marketing Cloud cordova plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin) and i have contacts being ...
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2answers
113 views

Mobile Push SDK Opt-in status

We are in a process of testing new functionalities for our Mobile Push implementation. We can set standard and custom attributes via the SDK using sfmc_setAttributeNamed but we have some issues with ...
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1answer
26 views

Help debug MobilePush send

I am trying to use Triggered API to send a Push notification. Can anyone help me debug what could be wrong with this simple code? I have the right Client Secret and ID as well as mobilepushlistid. %%[...
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1answer
60 views

MobilePush Contacts Registered As “Opted Out”

We are trying to opt in contacts to MobilePush in order to send them push notifications. Usually it works pretty well, but now contacts who register in our app are being inserted as contacts who "...
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0answers
31 views

AMPscript Dynamic Date MobilePush Message

Is it possible to reference a date attribute of a particular push message? As in something like: %%[ VAR @messageCreatedTime SET @messageCreatedTime = MessageCreatedTime ]%% Inbox Subject Line: %%=...
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1answer
27 views

Is it possible for both MCCordovaPlugin and FCMPlugin to co-exist?

Specifically we would like our Mobile Hybrid App to be able to receive Push Notifications from Salesforce MarketingCloud MobilePush, but to also have the ability to send Push Notifications, using the ...
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1answer
54 views

PhoneGap + MCCordovaPlugin where should ic_notification image be placed?

Trying to do a simple PhoneGap build with MCCordovaPlugin. Keep getting this error: java.lang.RuntimeException: Unable to get provider com.salesforce.marketingcloud.cordova.MCInitProvider: java....
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2answers
80 views

Customer Mobile Push Details Extract

We have a requirement to send mobile push messages from the data extensions as we need to segment data and put in the data extension.The data extension have only contact key.We need to export the ...
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1answer
99 views

Mass import of Mobile Push preference data

We are moving away from a third party notification service to Marketing Cloud's Mobile Push. We hold preference data (customer, status and device ids) from our old system. Can this be migrated to ...
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1answer
58 views

Mobile Push SDK ContactKey requirements

We are implementing Mobile Push into our App, part of the SDK requires us to registerContact within MC. This requires us to query the Salesforce ID internally to set the appropriate Contact Key up. I ...
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0answers
35 views

Can I migrate preference data for Mobile Push?

Is it possible to migrate push consent (opted in/out) from an external system into Mobile Push? As this maybe go down to device level how would this be imported/stored in Marketing Cloud
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1answer
74 views

Create a filtered list using 2 or more tags - MobilePush

We want to create a filtered list with few rules that contain few tags. I have a contact with a "fishing" tag and a "boating" tag, and another contact with only a "fishing tag". I want to create a ...
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2answers
58 views

Track Mobile Sessions Using Marketing Cloud SDK

We would like to track user sessions on a customer's app using the marketing cloud SDK, but after digging on the internet I haven't find a way to do so. Is it possible?
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2answers
165 views

How to correctly setup Mobile Push with correct Contact Keys

We use MC Email Studio (synced with the connector to Sales Cloud) to contact Subscribers via email and use the Salesforce PersonContactId as the Contact Key for all our sends. We are implementing ...
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1answer
41 views

Should I create individual Apps in Mobile Studio?

I need to create an app within Mobile Studio to be able to send push notifications within MC (Mobile Studio > Admin > Apps). Should I create one app for both Android and iOS or should I create one ...