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Questions tagged [mobilepush]

The tag has no usage guidance.

1
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1answer
65 views

Mobile Push Device ID Android SDK

Is the DeivceID that is visible in Marketing Cloud (on Contact) after registering a device via MobilePush SDK is unique to the device or is it a system generated value?
0
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0answers
25 views

Cordova Plugin crashes the app on launch

I'm having some problems with MC-Cordova-Plugin. When I install it, it crashes the app. Whithout it the app runs seamlessly. With the plugin installed, I can build it with no problems, but when I try ...
2
votes
1answer
36 views

How can I differentiate anonymous in Push

I would like to differentiate the anonymous users from the non-anonymous in Push. Is there a way to access that data? I see there is no Data Views but three reports in which I don't see how I can ...
0
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0answers
44 views

How to query “Last Application Open” & “Last Send” from _PushAddress or other relevant data view?

I can query the system attributes from the _PushAddress data view as listed here: Attributes in _PushAddress and _PushTag Data Views But I am unable to fetch the "Last Application Open" & "Last ...
0
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0answers
21 views

Salesforce Implement Push Notification in iOS app developed with GoNative

I created app from GoNative with website link(And this website is using Salesforce). What I don't know is that how to implement push notification into iOS app which is built with GoNative(It is mainly ...
1
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2answers
94 views

Sendable DE Column passed as String Parameter in CloudPage URL

We are working on implementing APP Inbox messages. When we create an Inbox message in MobilePush studio it generates a CloudPage URL. I am looking for editing this auto-generated CloudPage URL to ...
1
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0answers
25 views

How do I update record of DataExtension in Marketing Cloud (ExactTarget) and trigger a push notification if certain criteria are met?

I need to understand if this is possible to implement the following flow in Marketing Cloud. A User opens mobile app and performs some action. A new record to custom object ( I guess to custom ...
0
votes
1answer
21 views

Marketing Cloud Cordova Plugin - iOS Push Notifications - entitlements required?

We are using Cordova for our mobile apps and hence we are in process of integrating Marketing Cloud Cordova Plugin with our cordova app. I had a question do we have to set aps-environment entitlement ...
0
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1answer
42 views

Push notification registration token get deleted after 45 days

As per the below screen shot, connection token gets deleted after 45 days. So mobile user need to reinstall the application after every 45 days period. Any work around is there so that no ...
1
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1answer
35 views

Network request failed with status 401 MarketingCloudSDK for ios

I have created MarketingCloudSDK for IOS bindings in xamarin. I think that's working fine sdkstate looks good and deviceToken getting fine as well but still I am not able to see that contact in ...
1
vote
2answers
37 views

Mobile Push SDK Contact Key

Similar to this thread except we have used Salesforce Contact Id: Mobile Push SDK Functionality We are implementing MobilePush some time after the initial implementation of Sales Cloud and Marketing ...
1
vote
1answer
48 views

Is there a Mobile Push _Open data view

Is there a _Open data view for mobile push equivalent to Channel email? I cannot find any https://help.salesforce.com/articleView?id=mc_as_data_views.htm&type=5 but the Mobile Push Studio tracks ...
1
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0answers
35 views

Process OpenDirect only when the user tapped the notification

I'm using the MarketingCloudSDK for iOS (not JB4ASDK) to receive notifications from the Salesforce Marketing Cloud. We're using OpenDirect notifications to deep-link to some screens in our app, which ...
0
votes
2answers
66 views

Mapping between Contact Key and Contact ID

I have found this article which outlines the data available within mobilpush data views. Attributes in _PushAddress and _PushTag Data Views However i have not been able to find a way to retrieve the ...
1
vote
1answer
75 views

OpenDirect in MobilePush not working properly Android

I'm trying to send a notification with URL from MobilePush in Marketing Cloud with OpenDirect feature. When the user clicked on an alert notification. I want a web page or landing page to show on ...
1
vote
1answer
26 views

Geofencing Push Message when App is Force-Closed

Does anyone know if a geofencing push notification can be delivered to a customer from SFMC even if they have force-closed the app?
1
vote
1answer
38 views

Contact not appearing on salesforce marketing cloud for Mobile Push

I have created marketing cloud android sdk bindings for xamarin. I have all the required information to configure sdk to my app. I have set custom contactKey but it's not showing on marketing cloud ...
1
vote
1answer
61 views

Push Notification not showing up when app is closed

i've implemented the SF Mobile Push SDK into my app and the Messages im sending from the SFMC are showing up when the App is in Foreground and Background. When i close the app (for example swipe it ...
1
vote
1answer
52 views

Is there a Mobile Push Job and App data view?

With Push Send Logging we are able to store PushJobID in a Data Extension. But is there also a Push Job data view to join and retrieve data? Same question for AppId and App data view. Push Send ...
0
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2answers
52 views

Marketing Cloud - Send a Push Notification in a Journey from a Salesforce Data Event

The core of this question is how do I join Marketing Cloud Contacts created by the Marketing Cloud MobilePush SDK with my Contacts in Sales Cloud within a Journey. The MobilePush SDK is registering ...
2
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0answers
23 views

Can push notifications be sent from scratch orgs?

We have connected app that's part of our managed package, and has always been defined in the Packaging Org itself. Recently I've been looking at adding push notifications to our application, so I ...
-1
votes
1answer
49 views

Get Subscription key based on customerKey

I need subscriptionKey from salesforce marketing cloud based on other field(such as email, customerId). I want to create API in which I will pass value of those field and I would like to return ...
1
vote
0answers
26 views

MobilePush Sendlog

i am using the MobilePush Sendlog template however i want to add additional data to the sendlog much like i have done with the email sendlog. Specifically i want to trap the Message type (location, ...
1
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0answers
40 views

Why are there two locations for deep links in Push Notifications?

There is two locations for specifiying deep links within Marketing Cloud Push notification messages. One in the Message "Open Behavior" and the other in the Journey Push Activity under "Advanced ...
-1
votes
1answer
67 views

SFMC PushSDK not reporting any opens

I'm implementing the Mobile PushSDK in a native android app with Firebase, I've managed to make the app receive notifications from Marketing Cloud. However, it's not reporting any opens. Anyone seen ...
1
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0answers
30 views

A few fields in MobilePush Demographics

I've found the post that gives some of the field names for MobilePush Demographics. I'm still trying to track down a few fields: Send Count Message Open Count Last Message Open Last Send Is it ...
2
votes
1answer
81 views

Marketing Cloud Mobile Studio Subscriber key

I'm trying to understand how I can do targetted push notifications from Marketing Cloud within a journey. I'm having a hard time understanding how will I identify specific people and setting their ...
1
vote
0answers
81 views

Mobile Push SDK Functionality

I would like to get some best practice with Mobile Push SDK and Contact Keys and making sure we don't create duplicate contacts in MC. The high level architecture looks like this: The issue that we ...
1
vote
1answer
57 views

Initialize Mobile Push SDK twice in Mobile App

I have a use case where I need to send a push notification to the same mobile app from two different business units. For that, I created a Mobile Push app under Mobile Push administration in both ...
0
votes
0answers
62 views

Marketing Cloud Mobile push message creates new Inbox in Mobile App

When we trigger a message to download to the mobile app’s inbox on users’ mobile devices using Mobile Push from Marketing Cloud the messages are landing in a New Inbox in the mobile app. Can we link ...
0
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0answers
30 views

Exporting the fact that a push notification has been opened

I've successfully built a journey that will send a push notification when the user installs the iOS app I am working on. We then use Update Contact to export some data using Data extensions. How / ...
0
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0answers
64 views

Send Push Notification From Salesforce to Ionic Mobile App

Is the standard salesforce push notification work for all hybrid platforms?. Do I need to use third party application like one signal or firebase for this?
1
vote
1answer
161 views

Mobile Push Duplicate Contact Key

I am facing issues while doing the Mobile Push implementation. I was just wondering how does the merging happens, as in the below scenario I am getting a duplicate contact key. Install the App on IOS ...
1
vote
1answer
189 views

Marketing Cloud Mobile Push SDK - Switching app user

I'm currently building a clienteling app that integrated the Mobile Push SDK on both iOS and Android and encountered some issue on switching the account. I found that when I login to user A, and set ...
2
votes
1answer
133 views

Emoji in SFMC Mobile Push Notification

I am trying to include Emoji in my Push notifications. When I use a REST API tool such as ARC tool and trigger Push notification to a device, I see the Emoji in my notification. For example: POST ...
0
votes
1answer
262 views

Can I integrate salesforce marketing cloud push notification sdk with react native application?

I have react-native mobile application.I want to send push notification to the react native application from salesforce marketing cloud.How do i integrate my react native application with SFMC?Do we ...
0
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1answer
32 views

Salesforce MarketingCloud SDK/MobilePush SDK Data Protection Modes

I see in the documentation of Marketing cloud: The MobilePush SDK supports three privacy modes that may affect your application’s usage of MobilePush. Right to be Forgotten Restriction ...
1
vote
1answer
50 views

MarketingCloud SDK - iOS turn on/off for GDPR?

can I disable the salesforce SDK in my iOS application if the user chooses to not share their data with respect to the GDPR? Basically, how does MarketingCloudSDK handle GDPR?
3
votes
0answers
114 views

Mobile Push Logs in Marketing Cloud

Is there a way I can query the push messages sent through MC for a particular subscriber (i.e. via Data Views?) If not, how else have people something like this, I'd want to stay away from using ...
3
votes
0answers
63 views

Unsubscribe MobilePush Contacts with Automation

I need to unsubscribe multiple Contacts from Push Messages with the help of external attributes. It is to be done within an Automation. The only way I see I can do this is the following: Get ...
1
vote
2answers
231 views

Integrate SFMC with Firebase to send Push Notifications

Our App development team has a mobile app in Xamarin which does not support the SFMC SDK for Mobile Push. So, now they want to introduce firebase layer so that SFMC can send the notification to ...
4
votes
1answer
55 views

Could the Mobile Push SDK be unneededly tracking user's location?

my company uses Mobile Push and, in the last 24 hours, two of our applications received this warning from the Apple Store after our submissions: "Your app's code references one or more APIs that ...
1
vote
1answer
170 views

MC-Cordova-Plugin

I am working on implementing the MC-Cordova-Plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin) for iOS/Android and noticed the plugin does not implement any methods for ...
0
votes
0answers
60 views

Auto-suppression Lists in Mobile Studio

Is there a way to stop Journey Builder from sending an SMS via SMS activity or Push notification via Push activity to a defined list of Subscribers ? This list is updated in real-time by API calls ...
0
votes
0answers
28 views

How do I filter a contact list based on the tags that I send from my iOS application

I am sending tags to salesforce using the JB4A SDK. How do I filter my contacts based on if a tag has been received from a contact with a certain contact ID.
1
vote
1answer
74 views

Difference between JB4A SDK and Salesforce Marketing Cloud SDK for iOS

I am trying to implement the Mobile push functionality to my app and use the marketing cloud to send pushes to my users. However, currently my app has a JB4A SDK and I would like to upgrade to the ...
0
votes
1answer
519 views

What does the Status column specify in the MobileConnect Demographics and MobilePush Demographics

What does the Status column specify in the MobileConnect Demographics and MobilePush Demographics? I want to build a custom preference management for SMS and Push and for that if some one opts out I ...
0
votes
2answers
379 views

Mobile Push Demographics in Journey Builder

In Journey Builder, I want to check if my Contact has a Device Id or not so I can send a mobile push notification. I'm using Contact Data --> MobilePush Data --> MobilePush Demographics --> Device Id ...
0
votes
1answer
59 views

iOS Push notifications token change - after token update there is 2 min delay before Salesforce notes can be sent

After token has changed app is calling: [[MarketingCloudSDK sharedInstance] sfmc_setDeviceToken:deviceToken]; After that app is moved to background and I go on and start sending some push ...
0
votes
1answer
133 views

How to register users for mobile push notification

I am trying to create an ios app for mobile push notification using the following resource: https://developer.salesforce.com/docs/atlas.en-us.pushImplGuide.meta/pushImplGuide/pns_overview.htm What I ...