Questions tagged [push-notification]
Push notifications are alerts that appear on a mobile device having a Salesforce1 app .
96
questions
0
votes
0
answers
21
views
How to link mobile push engagement data with the journey's sent through?
In order to report on the Push message engagement we are extracting the mobile push detail extract. However, we currently don't have any fields in the extract that can help us link the mobile push ...
- 29
0
votes
0
answers
19
views
Android push group summary [duplicate]
Android automatically group notifications if there is more than 4 according to documentation (more that 1 in my Google Pixel 6). The problem is that I want to achieve custom click/grouping logic but......
- 25
-1
votes
1
answer
58
views
Mobile Push notification shows sent but user is not receiving it, either in iOS or android platform
In SF marketing cloud we are using journey builder to send a push notification, the status says sent successfully and says "delivered" but message is not received by bothe the iOS and an ...
- 1
0
votes
1
answer
52
views
Sending Push Notifications Within Journeys Triggered By An API Event Without DeviceID
I have the following Use Case:
Journey is triggered from an API Event, It has PUSH Notification messages present.
This Event does not have the Device ID which is used to send Push Notification to the ...
- 105
0
votes
0
answers
73
views
Salesforce push notifications not triggering in-app event listeners on Android
We are sending our push notifications from Salesforce Marketing Cloud Mobile Push and they are being delivered to both Android and iOS.
We are also listening in on those push notifications inside our ...
- 1
0
votes
1
answer
102
views
OpenDirect deep link not working for push notifications
We are managing push notifications for both Android and iOS via Salesforce Marketing Cloud SDK for React Native.
We have set up deep linking within the app and tested it. The app opens a deep link ...
- 1
1
vote
1
answer
88
views
Push notifications stops working after a while
I am implementing the SFMC Push notifications on our app and we successfully implemented it (multiple sdk, contact key registration and stuff works okay) but we noticed that after a while (hours or 1, ...
- 98
0
votes
0
answers
37
views
Sending mobile push notifications to a 2GP-packaged connected app
We have developed a mobile app represented by a connected app in Salesforce, which has been configured for iOS & Android push notifications. We have done this for other connected apps in 1GP ...
- 101
0
votes
1
answer
45
views
Does Push activity on Journey Builder reach out to the contacts with Opted out status?
I'm on now process of testing Push message activity on Journey builder, and I'm not sure about how this push notification activity on Journey builder is processed on the Marketing cloud side.
It seems ...
0
votes
1
answer
76
views
Android - SalesForce marketing cloud SDK proguard/dexguard issue
I'm having a problem receiving callbacks from push notifications: when i'm in the production environment and with dexguard enabled.
Fatal Exception: java.lang.NoSuchMethodError: No direct method <...
0
votes
1
answer
92
views
Remote message is received but not able to display push notification to user
On verifying salesforce SDK logs, we understood that when we set an anonymous subscriber key to the salesforce SDK profile ID, we received push notifications with the valid SDK log status response ...
1
vote
1
answer
119
views
MarketingCloudSDK Crashes SwiftUI App in Beta TestFlight: _dispatch_once
We've implemented Push Notifications through SalesForce Marketing Cloud and after some beta testing with internal testers it seems the SFMCSDK is causing our app to Crash intermittently due to "...
0
votes
0
answers
47
views
log-in / log-out / log-in SDK mobile push: duplicated contacts
Im dealing with the following use case and I would like to know what does in happens in the All contacts table. I have Delay registration: false
User X install the App without doing the log-in
User ...
- 1
0
votes
1
answer
204
views
Multiple users and one device, logged in/logged out use cases for contact key registration
Im dealing with the following use case for 3 different users on a single shared device:
User A installs the app and logs into the app
User A logs out
User B starts using the app in guest mode without ...
- 1
-1
votes
1
answer
189
views
Service feedback fail issue on Mobile app
I'm now on the process of developing a Mobilepush app SDK and still on the step of testing, there's a issue regarding Opt-out method. We keep failing to receive a push message because the system ...
0
votes
0
answers
376
views
MobilePush Android SDK(8.0.8) not receiving Push Messages
I have integrated Mobile Push SDK (8.0.8) in my Android App. It is not able to receive push messages sent from Marketing Cloud Mobile Push. I am initializing the SDK in the onCreate of my Applicatinon ...
1
vote
1
answer
399
views
Marketing Cloud SDK crash 8.0.11 Crash with error: Please add correct version of MarketingCloudSDK.bundle
I was previously using Marketing Cloud sdk 8.0.9 with MarketingCloud.bundle 8.0.8 which worked fine but my testflight build started crashing with error:
Please add correct version of MarketingCloudSDK....
- 61
0
votes
1
answer
75
views
Mobile Push: TimeInApp value in the Push Message Detail report
I'm trying to figure out what's stored inside TimeInApp value in the Push Message Detail report. I'm pretty much sure that the value contains the time the users spent in the app after opening the ...
0
votes
1
answer
459
views
Send push notification to only one device when a user's logged in multiple devices
I'm looking for some ways to send push messages to only one device when a contact is logged in multiple devices.(ipad, iphone..etc), and I'd like to specifically target the last logged-in one.
I found ...
0
votes
2
answers
441
views
Mobile Push test message
I'm trying to send mobile push test messages through marketing cloud.
How can I add my device ID to mobile push so I can send a test message to only "me", not all of the subscribers? Please ...
- 21
0
votes
0
answers
22
views
Attach multiple files in Push Notification
Hello I and using a lightning-input file that allows the users upload multiple files. In the apex controller I want to send a push notification to clients with a message and the attached files the ...
- 97
0
votes
0
answers
33
views
Filtering push notifications based on profile attributes
So we have natively developed an app for our client which includes SFMC sdk for push notifications.
As mentioned in the title we are using some profile attributes. These attributes help us to ...
0
votes
0
answers
326
views
AMPscript variable in push activity body message
I'm trying to use SSJS to parse the JSON coming from IS in a push activity in JB to populate an AMPscript variable in the body of the message. The testers are receiving a blank message while the ...
1
vote
0
answers
140
views
SFMC Inbox marking message as Read status clears all notifications from the notification tray on iOS
We are using mobile studio to send Inbox Push notification with Alert + Inbox, the push notification arrives fine and we can call MarketingCloudSDK.sharedInstance().sfmc_getUnreadMessages() to ...
- 11
4
votes
1
answer
528
views
SFMCSDK Mobile push SDK iOS crashes with the exception: com.salesforce.security.keychainException
We are seeing a crash on Crashlytics after upgrading marketing cloud SDK to 8.0.8 and SFMCSDK version 1.0.0 in the live version of app. Many users are affected.
com.salesforce.security....
- 61
0
votes
1
answer
528
views
How to disable push notification and in-app message when user logs out?
We used MarketingCloudSDK for our Flutter app, and we created a plugin supporting the push notification and in-app messaging. sfmc_plugin
After user logs in, we set the userId as the contactKey value, ...
- 101
2
votes
1
answer
478
views
On IOS when the app is closed, when clicking on a received notification it won't go through the sfmc_handle method and it always open the app instead
We tried to implement the sfmc_notification system in our flutter app, we setup sfmc and set URLHandlingDelegate, we are receiving the notifications which contains a url to open (deep linking), but ...
1
vote
0
answers
138
views
Mobile push notifications issues with listener (plugin MC-Cordova-Plugin)
Problem:
We are trying to implement Marketing cloud mobile push notifications with our hybrid ionic/cordova app, in which the listener does not trigger in both android and iOS.
Android: With android ...
- 11
1
vote
1
answer
1k
views
Can't receive notification when the app is terminated on Android
I'm facing an issue
I'm trying to integrate the Salesforce SDK into flutter and create a flutter plugin, so far everything is ok, only on android when the app is closed, I don't receive any ...
0
votes
1
answer
846
views
What is the best way to send notification after a field change? [closed]
I want to send a notification to the user every time a specific field (SecondName__c) is changed
What would be the best way to do this? Trigger or flow?
- 35
1
vote
0
answers
372
views
Debug push error using SFMC SDK
I'm testing to send push notification from SFMC to mobile app using the app configured in MobilePush with FCM server key and APNS p8 Auth Key set.
I sent a test push notification using Mobile Push:
...
- 11
1
vote
2
answers
1k
views
Marketing Cloud Push SDK iOS URL Handling
I'm currently implementing the Marketing Cloud SDK for Push Notification on iOS and I've run into a problem. I've implemented the URL Handling for OpenDirect as per the example provided in ...
- 158
0
votes
1
answer
730
views
Salesforce can't setDeviceToken on new SFMCSdk
I migrated to SPM with MarketingCloudSDK 8.0.3 and SFMCSDK 1.0.2. I got Missing or invalid Device Token with status Not Opted In. After debugging, I got a problem when doing setDeviceToken.
Below is ...
0
votes
1
answer
88
views
Send push message to Android without sound
just wondering am i able to send push notification to android device without notification sound? Like silent push or just without sound it doesn't matter. I don't see any documentation writing about ...
- 25
0
votes
0
answers
94
views
RN Documentation for Troubleshooting MobilePush
For my question ref to push notification not received, Bill mentioned that I may have
failed to follow the multiple push provider implementation instructions (ref. https://salesforce-marketingcloud....
1
vote
2
answers
1k
views
Push Notification not Delivered (sfmc to fcm)
Our app is running on React Native.
I have 2 scenarios:
Firebase/messaging is implemented
when I trigger the Push Notification directly from our firebase (development) I am able to receive ...
- 11
0
votes
1
answer
332
views
Types of notification that I can use in APEX
I am just wondering, what are all the notifications that I can use with Salesforce/APEX? I mean, currently I can add notification in a lightning component with the (lightning:notificationsLibrary)
or ...
- 1,945
1
vote
1
answer
125
views
We are having different receiver to receive messages from Salesforce Push. Can we cast the same Message received to InboxMessage
Any one having idea of how we can form the InboxMessage and pass to method analyticsManager.trackInboxOpenEvent(message as InboxMessage).
Am having an object with message id, alert and title. But when ...
- 11
0
votes
1
answer
800
views
Custom activity - Push notification from marketing cloud to a app written in flutter
Goal:: What I want is for my marketing team to be able to set up a geofence and a push-message through a custom activity in journey builder.
Problem: The mobilePUSH SDK doesn't support flutter which ...
1
vote
2
answers
98
views
Using MarketingCloudSDK 7.4.0 with a Mendix made Android Mobile Application
I'm trying to use MarketingCloudSDK 7.4.0 with a Mendix made Android Mobile Application. Mendix is a lowcode platform that uses ReactNative as framework.
Therefore, I'm using the react-native-...
0
votes
1
answer
125
views
Custom notification upon email arrival?
I tried to implement a custom notification for any received email to Salesforce, but the notification doesn't appear, despite emails are being received and put in the chronology in the proper record (...
0
votes
1
answer
53
views
How to send app push when the app installed?
did anyone knows how to send a push once a new user install the app instantly?
The only idea I have now is to refresh the filter hourly and scan for new user to send push msg.
Is there any other idea?
...
- 13
0
votes
0
answers
234
views
No Opens received with Android Push Notifications
It appears that something within our App SDK Configuration within Salesforce Marketing cloud is not functioning where no opens are being received for any Android Pushes. There was a third party ...
- 19
0
votes
0
answers
133
views
Marketing Cloud Cordova SDK notification only showing silently
We are using the Marketing Cloud SDK Cordova Plugin in our app. Registering the contactKey works fine but when we send the push notification, although device is receiving it, we don't get a Pop up ...
- 41
2
votes
1
answer
691
views
Universal links are not working when attached to a notification
Hello all and thanks in advance,
I'm trying to implement the universal links feature in my react native app in order to receive push notifications with links from Marketing Cloud and bring the user to ...
- 53
1
vote
0
answers
116
views
Push Notifications sent to iOS always fail
I am integrating the MarketingCloudSDK v7.5.0 in a iOS app. I configured the SDK for
receiving push notifications and I also configured the APNs key p8 in Salesforce page.
When I send a push from ...
0
votes
1
answer
353
views
SFMC In-App Messaging badge count for iOS
We have integrated SFMC Inbox messaging in our iOS application.
Whenever we trigger an alert + push inbox message from SFMC portal, badge count on the app icon is incremented by 1.
We mark a message ...
- 123
1
vote
1
answer
670
views
SFMC: App Inbox (Alert + Inbox) Message not opening the cloudpage and marking message as "Read"
Our requirement is to send alert (push) + Inbox message to the end users by creating a mobile optimized cloudpage in SFMC. However, when the message is being sent from SFMC, there is no way for our ...
- 11
0
votes
1
answer
975
views
Enable Push Notifications for Communities App - Salesforce as the User license for Permission Set
In the Salesforce documentation Enable Push Notifications for Communities App it says:
Create a name for the permission set, select Salesforce as the User license then click Save.
But this is for ...
- 9,187
0
votes
1
answer
219
views
Is it possible to change the text font in Marketing Cloud?
Is it possible to move the Media image from bottom-right to the left of the Push notification.
and is it possible to change the text font in Marketing Cloud?
