Questions tagged [push-notification]

Push notifications are alerts that appear on a mobile device having a Salesforce1 app .

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8 views

Export per user Sent or Open for Mobile Push

we are trying to export user level activity for Mobile Push campaigns to another system. What are our options? Unless I am wrong, it is not possible through a Data View query because Sents and Opens ...
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34 views

SFMC In-App Messaging badge count for iOS

We have integrated SFMC Inbox messaging in our iOS application. Whenever we trigger an alert + push inbox message from SFMC portal, badge count on the app icon is incremented by 1. We mark a message ...
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58 views

SFMC: App Inbox (Alert + Inbox) Message not opening the cloudpage and marking message as “Read”

Our requirement is to send alert (push) + Inbox message to the end users by creating a mobile optimized cloudpage in SFMC. However, when the message is being sent from SFMC, there is no way for our ...
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8 views

Error message while sending test push notification

An error message is displayed when I'm trying to send a test push notification to Android devices. Below are the steps which I performed: Open App manager and create a Connected App. Click on "...
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41 views

Enable Push Notifications for Communities App - Salesforce as the User license for Permission Set

In the Salesforce documentation Enable Push Notifications for Communities App it says: Create a name for the permission set, select Salesforce as the User license then click Save. But this is for ...
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21 views

Is it possible to change the text font in Marketing Cloud?

Is it possible to move the Media image from bottom-right to the left of the Push notification. and is it possible to change the text font in Marketing Cloud?
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47 views

Track notifications limit usage

We use two ways to trigger push notifications - APEX and flow/process builder. There are limits to the number of these push notifications (10 000 per hour). Is there a way to monitor the current usage ...
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45 views

MarketingCloudSdk#init has not been called in android. push notification getDevice is not returning any values

We have implemented push notification with cordova-plugin-marketingcloudsdk few years back in our Cordova app (as per package.json the version it shows 7.1.0) In IOS, push notification is working fine....
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54 views

what is standard way to create Push Topic in Salesforce

In My Salesforce Org I have not created any PushTopic but when i query on PushTopic it show 100 Push Topic. I have not found any trigger in my org which creates push topic. Is Their some standard ...
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1answer
33 views

Can we clear the contact key when logging out?

It is possible to clear and remove the association of that contact key with that particular device when the user logs out? What's the recommended approach to avoid having the notifications sent to ...
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26 views

How to get data through MobilePushServiceDevice object in apex?

I need to have the device tokens by using MobilePushServiceDevice object but its not query-able. How can I get the fields data from it?
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63 views

Can we change Salesforce Push notification payload type to notification

I am trying to send push notification from salesforce to react native app(android and ios both). I am not using mobile sdk FCM setup and react native setup is done. I am receiving notification data ...
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25 views

Is it possible to receive multiple push notifications when logged in multiple devices with the same user account?

We have an app built with Ionic. We use cordova-plugin-marketingcloudsdk to receive push notifications from the Salesforce Marketing Cloud. When multiple devices are logged with the same user, all the ...
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486 views

Android Push notification not working on React native - Firebase project ID is required to communicate with Firebase server

Version of Mobile SDK Used: SalesforceMobileSDK-Android v 8.1 Issue found in : React Native OS Version: Mac OX - Catalina 10.15 Device: Nokia 8.1 Android version 10 Steps to reproduce: Login in ...
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1answer
70 views

Can we manually track that a notification was opened?

I'm using Salesforce mobile push alongside with Firebase Messaging. Since I'm building the notifications manually on FirebaseMessagingService, I'd like to know if there's a public method to track the ...
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20 views

Salesforce Inbox on Salesforce SDK

First of all this action is sent from Push Notification module on Salesforce Dashboard. Second we are using Salesforce SDK for integration to mobile app (Android and iOS). Here is the queries : How ...
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16 views

Deep linking push notifications without marketing cloud

I have a cordova hybrid app and push notifications are also enabled, is it possible to have deep linking enabled in push notifications without marketing cloud Thanks
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1answer
115 views

Cannot receive push notification in React Native

The problem is “cannot receive and take actions on the push notifications in React Native bundle” . Receiving notifications and opening application by clicking the notifications happens on Native iOS ...
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1answer
113 views

Marketing Cloud: send push notification to Mobile Publisher

Do you know if Marketing Cloud can send push notifications to a published app from Mobile Publisher?
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17 views

Custom Community page Remote App Access (push notification)

We have implemented push notification connected app in the salesforce, when we try to login to standard login page, External app access popup comes up. but when we try to login to custom login page in ...
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1answer
208 views

Tapping on the notification does not launch the App if the App is killed/closed forcefully after getting the notification

MobilePush (Android) SDK (v.7.1.0) We are using Full Control Customization Notification handling by following the document noted here: https://salesforce-marketingcloud.github.io/MarketingCloudSDK-...
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55 views

iOS - Crash in SFMCNetworkRequest with sdk v6.4.2

Stacktrace for the issue related to SFMCNetworkRequest using sdk v6.4.2 Terminating app due to uncaught exception 'NSGenericException', reason: 'Task created in a session that has been invalidated' [...
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55 views

Community User Notify Internal Groups (Bell Notification)

I am looking to have an automated Desktop&Mobile Bell Notification (either a Chatter Mention, Custom Notification, or by any other available means) to an Internal User Group from an apex action ...
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1answer
228 views

Sending Push Notifications to Users Who Didn't Login

We're on the test stage of our Mobile Push implementation. We are using setContactKey and Delay Registration Until Contact Key is Set method, and this way, all of our contact's devices are having ...
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1answer
64 views

RichPush Notifications on IOS are blocking regular pushes

React Native. iOS only: I installed rich push notification extensions according to documentation here. I have 4 targets, so I created 4 extensions "rich", 4 separate Bundle Identifiers "xxx.rich" ...
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1answer
130 views

How to extract the opens of mobile push in marketing cloud [closed]

I am trying to extract the opens of mobile push from marketing cloud using API. I was able to send the push notifications and get the delivery status of the push as well. The opens of these ...
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1answer
49 views

Is it possible to get chatter notifications to my custom native app just like salesforce1

I have a salesforce iOS app that uses the mobile sdk. My users use chatter as a communication mean and they open it through my native app in a safari view controller. Is there a way to send a ...
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1answer
183 views

Push notifications from Google drive to Salesforce

I am trying to set up Salesforce to receive Push notifications from Google drive whenever a file has been added by a user. I am following the steps documented here: https://developers.google.com/drive/...
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120 views

Salesforce Custom Notifications Url - REST API

Hi Does anyone know what API or Query can be used to get what the notifications have been raised for a user? based on the new notification framework. I can see an API to raise notifications I can ...
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1answer
252 views

Cannot opt in iOS Devices for Push Notifications

I have a Cordova app with the Marketing Cloud cordova plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin). The device is shown as "Not Opted In" and the "Opt Out Source" is marked ...
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165 views

MobilePush - Track Push Notifications' Opens

One of our customers has asked a detailed report of users who opened a push notification. Is there such a report or some sort of a data view to query from? would be very helpful. Thanks!
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80 views

Error receiving notifications from Journey Builder in android with SDK v6.3.4

🙏🏽 Hello everyone, I’d implemented Marketing Cloud sdk on android to receive push notifications. The notifications are working perfect from Mobile Push, however, when we send it from Journey ...
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62 views

MobilePush SDK - Redirect To Web URL

As you all may know, there is an additional configuration in the mobile push SDK required for handling push messages redirection to a custom URL from an external source. Following the link: https://...
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2answers
245 views

Send a Push Notification from a journey

My problem is - I want to send a push notification using a journey, but I can't get the ContactKey of a MobilePush contact and admit it into a data extension (it doesn't exist in the _PushAddress data ...
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1answer
214 views

Unable to Find Custom Notification Types ID

Even though my environment is in api version 46.0, custom notification types does not appear as in the docs. The sObject does not pop up when queried via Workbench (same query as a recent mothership ...
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2k views

Show custom Bell Notifications in Salesforce Lightning

This has been asked about 13 times in this forum already, but the answers seem vague or didn't work for me. So, here it is again. I am looking to show bell notifications in Lightning. Somehow. Be it ...
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66 views

MarketingCloud Cordova plugin not working [closed]

I have set up the Cordova plugin for Marketing Cloud but in Chrome Debugger console for my Android device, I can't see any call to Marketing Cloud servers. I have set the app_id, the access_token, ...
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1answer
2k views

Push Notification not showing up when app is closed

i've implemented the SF Mobile Push SDK into my app and the Messages im sending from the SFMC are showing up when the App is in Foreground and Background. When i close the app (for example swipe it ...
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1answer
22 views

Is there any way to send an in Org Notification to authorized User, when Opportunity Record has Updated

Hello I'm trying to write a trigger when any fields of Opportunity__c (It is Custom in our Org) has updated , check the User's object Permission and Send relevant user for in org Notification Like : ( ...
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23 views

'Reminders' app on Iphone

Our users are seeing their overdue tasks being pushed to the 'reminders' app on their iphones. As a System Admin, I looked around everywhere on how to 1. enable/ disable this setting 2. customize this ...
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1answer
74 views

Android - Recieving all push notifications, not distinguished by TAG

I've setup the MC Sdk, I am recieving notifications as intended. The thing is that if I send a notification only to one specific Tag I am not subscribed to, I get the notification anyway. While ...
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1answer
30 views

Disable automatic landing page in JB4A SDK

Is there a way to disable automatically OpenDirect handling from SDK when there's no ExactTargetOpenDirectDelegate set? The problem is when the app launches because of push notifications, ...
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406 views

Show some news in model popup when user login to Salesforce

I want to show a popup when user logs into the Salesforce org. It is similar to the popups which Salesforce shows on login for maintenance notice. Is there any feature in Salesforce, which allows us ...
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1answer
217 views

iOS push notification configuration - unable to register device

When I'm trying to register notification by using this code (which is from the official document) in application:didFinishLaunchingWithOptions:, I register the push notificaiton ...
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1answer
361 views

Emoji in SFMC Mobile Push Notification

I am trying to include Emoji in my Push notifications. When I use a REST API tool such as ARC tool and trigger Push notification to a device, I see the Emoji in my notification. For example: POST ...
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1answer
95 views

Salesforce Mobile

I did some research about Mobile SDK and Marketing Cloud SDK, but I didn't understand how can I do the connection between Salesforce and Android, for example. I'm trying to understand if I have to ...
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2answers
302 views

MCCordovaPLugin - Package R does not exist

I'm traying integrate Marketing Cloud Push Notifications using MCCordovaPlugin with Ionic 3, in iOS works fine, but when I compile for Android, console sends Error: Package R does not exist ...
4
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1answer
373 views

Many users getting email notification from Salesforce for expiring self-signed Certificate. How to prevent and manage?

We are having a self-signed certificate in our org which is being used for integration with SAP. It works based on two-way SSL with certificate authentication. It is going to expire in few days. ...
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1answer
25 views

ETPush sales force notification not working in Android O

I have used following code for notification but it is not working in android O. Any help would be appreciated. ETPush.configureSdk(new ETPushConfig.Builder(getApplication()) ...
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1answer
2k views

Marketing Cloud push notification not working - ID check

I'm using MobilePush in Marketing Cloud to send push notifications to my Android phone and it's not working! It seems like there are IDs everywhere along the road. Can someone please help me figure ...