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Salesforce Android SDK do not call onNewIntent method inside activity once I tap on notification

Salesforce Android SDK do not call onNewIntent method inside activity once I tap on notification, it always call onCreate method even app is in foreground Please find below code once I prepare ...
Gobind Kumar's user avatar
1 vote
1 answer
45 views

SFMC Push SDK - Registration Confirmation

Has anyone found a mechanism for confirming the push registration is actually successful in SFMC via the SDK or via App? As per the documentation - https://developer.salesforce.com/docs/marketing/...
MC Qs's user avatar
  • 62
0 votes
1 answer
140 views

InApp message appears unexpectedly when opening the app

So, we have implemented delayed displaying of InApp messages. It is done pretty much the way it is shown in documentation, inside Application class onCreate(): private suspend fun initSalesforce() { ...
Aleksey Chernyshev's user avatar
2 votes
0 answers
479 views

Firebase Cloud Messaging API (Legacy) scheduled to be decommissioned in June, 2024 [closed]

I use SFMC Android SDK for the apps in my company and we have received a notification from Firebase stating that the Legacy HTTP protocol will be decommissioned soon. When looking through the ...
Gabriel Araújo's user avatar
1 vote
1 answer
130 views

Android SDK: APP_FOREGROUNDED and APP_BACKGROUNDED behaviors is never triggered

So, I have implemented SFMCSDK inside Application onCreate() the way it is written in a documentation, also aligned code with sample projects and another project where functionality works as expected. ...
Aleksey Chernyshev's user avatar
0 votes
1 answer
178 views

Android - SalesForce marketing cloud SDK proguard/dexguard issue

I'm having a problem receiving callbacks from push notifications: when i'm in the production environment and with dexguard enabled. Fatal Exception: java.lang.NoSuchMethodError: No direct method <...
Thiago Filadelfo's user avatar
0 votes
1 answer
232 views

Remote message is received but not able to display push notification to user

On verifying salesforce SDK logs, we understood that when we set an anonymous subscriber key to the salesforce SDK profile ID, we received push notifications with the valid SDK log status response ...
Deepika Ch's user avatar
0 votes
2 answers
758 views

How to set accent color for Push icon in Android with react-native-marketingcloudsdk

I am using react-native-marketingcloudsdk library in my React native project, For android to set the default_notification_color I have tried both AndroidManifest.xml & firebase.json ways, but ...
rkaartikeyan's user avatar
2 votes
0 answers
148 views

Mobile App Event not triggering Journey

We have enabled mobile app events in our salesforce instance. We have followed all the required procedures to setup the events, creating and uploading a csv file, etc as shown below. Then we created a ...
Victor Benetatos's user avatar
0 votes
1 answer
207 views

Calling setIdentity in SFMCSdkReadyListener crashes with UninitializedPropertyAccessException

I can share more information if needed. At the moment, I don't know what I need to share. The Library version is 8.0.4 Fatal Exception: kotlin.UninitializedPropertyAccessException: lateinit property ...
Sinan Kozak's user avatar
3 votes
1 answer
446 views

Fatal Exception in Marketing Cloud SDK (Android) - RejectedExecutionException

We are using Salesforce SDK 8.0.4. In the recent release, we have RejectedExecutionException. I am not sure if it is related but we started reconfiguring Salesforce when the user changes their ...
Sinan Kozak's user avatar
0 votes
1 answer
149 views

Send push message to Android without sound

just wondering am i able to send push notification to android device without notification sound? Like silent push or just without sound it doesn't matter. I don't see any documentation writing about ...
sfuser's user avatar
  • 25
1 vote
1 answer
1k views

Second push notification message does not open

I encountered a problem where the app is closed completely, and I start the first notification it opens where it needs to open, but when I tap the second notification, nothing happens. Notification ...
sfuser's user avatar
  • 25
0 votes
1 answer
106 views

How to get the message field in android

I am new to SFMC, and currently learning. I am trying to show push notification messages in app. So far I am able to map most fields received as NotificationMessage but I couldn't find the message ...
Ahmed S. Durrani's user avatar
0 votes
1 answer
48 views

Looking for ways to implement the migrateBU gist given by salesforce for MobilePushSDK

Questions I have about implementation When I import this method 'context' is not found and Im not sure I am setting it up properly. Will I be able to switch BU and register a contact for 2 BUs ...
lom2021's user avatar
0 votes
1 answer
1k views

Android Mobile Push via MarketingCloudSDK not received

I'm working on integrating MarketingCloudSDK on Android. It looks like everything is connecting properly and I see the devices registered. When sending push notifications, it said the message was ...
ordinaryman09's user avatar
1 vote
1 answer
531 views

Displaying in-app mobile push messages while app is in active use

Hi everyone I would like to know if there's a way to send mobile push in-app messages that will appear instantly in the app screen without the need for the user to close the app and reopen it again. ...
Barak's user avatar
  • 151
4 votes
3 answers
994 views

Salesforce update 6.x.x(Updating to FCM) :Failed to retrieve InstanceId from Firebase message,systemToken always null

I am in the process of updating to the latest Salesforce SDK 6.3.5(Also the same with 6.4.0,latest version) from our old sdk which used GCM. I have gone through the steps as mentioned below: https://...
Anupama VK's user avatar
0 votes
1 answer
176 views

Salesforce Marketing Cloud - MobilePush - Cordova Plugin Android integration Issue

I am trying to integrate Salesforce Marketing Cloud SDK with Android using Cordova Plugin. But I am getting gradle build issues. Below is the Error: ERROR: Unable to resolve dependency for ':app@...
Ryan's user avatar
  • 31
0 votes
2 answers
761 views

Marketing Cloud SDK Implementation Not Working [closed]

I'm trying to implement the marketing cloud SDK on Android. Doing that, I need to set up firebase in my app. as written in the SDK implementation tutorial, the SDK works only with firebase-core ...
Omri Brandes's user avatar
0 votes
1 answer
268 views

Android Redirect to URL (ADFS) issue

I am facing an issue while login with ADFS.Showing Blank Page in Android. Steps: Change Server -> Add Connection -> Added my custom salesforce server. then i can able to view the Login Page. In login ...
MukeshNaidu PoThUlA's user avatar
1 vote
0 answers
621 views

Push Notification send but not retrieved on android mobile [closed]

As I have added every code for push notification as per the document from mobile sdk for android in my app. In my developer org i got the message notification sent successfully but i didn't received ...
Azhar osws's user avatar
1 vote
1 answer
4k views

Tracking Push Notifications? [closed]

What kind of tracking measures are available for Mobile Push? Can you track opens/engagement? Can you measure how many sales were generated from a push notification?
Rudy's user avatar
  • 51
1 vote
1 answer
613 views

Push notifications to an Android app since Google moved GCM to Firebase?

First the short version: has anyone managed to get push notifications from Salesforce working with an Android app, since Google moved Google Cloud Messaging into Firebase Cloud Messaging? A friend of ...
GBreavin's user avatar
  • 529
1 vote
1 answer
351 views

MarketingCloudSdk.getRegistrationManager () method is not bringing the messages

I'm following the Journey Builder for Android Android SDK (Rich Push Inbox) tutorial https://salesforce-marketingcloud.github.io/JB4A-SDK-Android/rich-push/rich-push-inbox.html To get the cloudpage's ...
Henrique Arguto's user avatar
1 vote
1 answer
137 views

NullPointerException ETPush.getInstance Android SDK 4.9.2

We updated the com.exacttarget.etpushsdk:etsdk to version 4.9.2. After we released the new version of our App we see several NullPointerExceptions that are caused by the SDK. Fatal Exception: java....
Ralph HM's user avatar
1 vote
1 answer
255 views

MessageOpened not woring on Android and iOS 10

I have implemented Salesforce SDK on iOS & Android, the MessageOpened is ok after iOS 9 device received push notification. But it's not working with iOS 10 device & Anroid device. Any one has ...
Jared Chu's user avatar
2 votes
2 answers
570 views

JB4A-SDK-Android Device-Registration not working using FCM (Firebase Cloud Messaging)

I have implemented JB4A-SDK-Android following the links below: salesforce-marketingcloud.github.io/JB4A-SDK-Android/sdk-implementation/implement-sdk-google.html salesforce-marketingcloud.github.io/...
Cassiano Monteiro's user avatar
1 vote
1 answer
242 views

Empty push notification on install using Exacttarget:3.5.0 and android 5.0

I've successfully configured ET 3.5.0 in my app and have been able to send push notifications to the device from the ETMC as well. Unfortunately, there's an empty push notification on my device each ...
deepc's user avatar
  • 15
2 votes
1 answer
7k views

Finished with non-zero exit value 2

i followed the guidelines on how to setup using exactTarget Android Library following this http://code.exacttarget.com/apis-sdks/journey-builder-for-apps/sdk-implementation/register-your-devices.html#...
Jono's user avatar
  • 131