Questions tagged [mobilepush-android]

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2
votes
1answer
294 views

Marketing Cloud Mobile Studio Subscriber key

I'm trying to understand how I can do targetted push notifications from Marketing Cloud within a journey. I'm having a hard time understanding how will I identify specific people and setting their ...
1
vote
1answer
283 views

Initialize Mobile Push SDK twice in Mobile App

I have a use case where I need to send a push notification to the same mobile app from two different business units. For that, I created a Mobile Push app under Mobile Push administration in both ...
1
vote
1answer
75 views

Android - Recieving all push notifications, not distinguished by TAG

I've setup the MC Sdk, I am recieving notifications as intended. The thing is that if I send a notification only to one specific Tag I am not subscribed to, I get the notification anyway. While ...
5
votes
1answer
553 views

Marketing Cloud Mobile Push SDK - Switching app user

I'm currently building a clienteling app that integrated the Mobile Push SDK on both iOS and Android and encountered some issue on switching the account. I found that when I login to user A, and set ...
1
vote
3answers
67 views

Marketing Cloud SDK - geolocation fence error

I try to receive a push notification when I'm in a specific place but each time the Marketing Cloud SDK send my position to his API service it sent the request with a wrong syntax. Currently the ...
0
votes
3answers
207 views

Android push notification opening is not counting when customize the notification builder

I have an app set up for Android, and it's working well except for 1 thing,when I override and customize the notification builder, the android app is not counting when the user opens the notification,...
0
votes
1answer
187 views

Android Redirect to URL (ADFS) issue

I am facing an issue while login with ADFS.Showing Blank Page in Android. Steps: Change Server -> Add Connection -> Added my custom salesforce server. then i can able to view the Login Page. In login ...
1
vote
0answers
321 views

Push Notification send but not retrieved on android mobile [closed]

As I have added every code for push notification as per the document from mobile sdk for android in my app. In my developer org i got the message notification sent successfully but i didn't received ...
0
votes
1answer
416 views

How to register users for mobile push notification

I am trying to create an ios app for mobile push notification using the following resource: https://developer.salesforce.com/docs/atlas.en-us.pushImplGuide.meta/pushImplGuide/pns_overview.htm What I ...
1
vote
0answers
478 views

Mobile push message in not getting delivered

I am trying to send mobile push through app in marketing cloud, however it is being delivered. It says it has been send however the send count is zero. I have implemented mobile push SDK in the ...
1
vote
1answer
313 views

Marketing Cloud Cordova Plugin SetAttribute and clearAttribute - Intermittent Value Update

I've implemented MC Cordova Plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin) for push notification through Marketing Cloud for hybrid mobile app, but encountering problems to ...
2
votes
0answers
100 views

NPE causing crash using Android marketingcloudsdk 5.3.+

Facing this kind of crash while using MC 5.3.+ Fatal Exception: java.lang.RuntimeException: Unable to start receiver com.salesforce.marketingcloud.MCReceiver: java.lang.NullPointerException: Attempt ...
0
votes
1answer
298 views

Android push notification opening is not counting

I have an app set up for iOS and Android, and both are working well except for 1 thing, the android app is not counting when the user opens the notification, then MarketingCloud does not take that ...
0
votes
1answer
243 views

SystemToken/PushToken null when setting MobileMarketingSdk on Android

I've finished setting up the MobileMarketingSdk on Android to send PushNotifications, and after a few tries, I'm still not able to have the contact properly added to the contacts, while debugging I ...
2
votes
0answers
220 views

Android Marketing Cloud SDK crashes randomly: MAC stored in civ does not match computed MAC

I'm using the Marketing Cloud SDK v5.4 for Android Push Notifications. My implementation is modeled completely after the sample code. On App start, the sdk initializes and I'm able to receive push ...
0
votes
1answer
323 views

On Android how to group notifications with Marketing Cloud SDK

Since Nougat, Android gives us the option to group our push notifications. On a NotificationCompat.Builder there is a a .setGroup({groupId}) method we can use to specify a group and developers also ...
2
votes
0answers
475 views

Marketing cloud push notification not visible on Android

I've implemented Marketing Cloud Mobile Push, we have multiple SDKs however I'm letting Marketing cloud handle tokens, all I'm doing is using a custom GCMListenerService to process my push if its from ...
0
votes
1answer
85 views

Alter the final push payload in JB4A under “Mobile push”

Is it possible to alter the final push payload in JB4A under "Mobile push" without actually affecting the push message content? For ex: I want to dynamically include some key-value pairs for each push ...
0
votes
2answers
574 views

salesforce-marketingcloud android push no

I'm trying to integrate salesforce-marketingcloud Cordova plugin with an existing hybrid mobile application. I've created firebase account and all required details for android and ios and did all the ...
1
vote
1answer
130 views

Handle multiple push provider with Exact Target sdk

According to the documentation http://salesforce-marketingcloud.github.io/JB4A-SDK-Android/trouble-shooting/multiple-push-sdks.html We can use the following method to know if a push was from ...
2
votes
1answer
92 views

HTML decode Marketing Cloud title

.setNotificationBuilder((context, notificationMessage) -> { NotificationCompat.Builder notificationBuilder = NotificationManager.setupNotificationBuilder(context, notificationMessage); ...
1
vote
1answer
2k views

Tracking Push Notifications? [closed]

What kind of tracking measures are available for Mobile Push? Can you track opens/engagement? Can you measure how many sales were generated from a push notification?
2
votes
1answer
524 views

Crash when using Marketing Cloud Mobile Push Android SDK v5.1.x and targeting Android O (Oreo)

When using Marketing Cloud Mobile Push Android SDK v5.1.x and targeting Android O (Oreo) and initializing with: MarketingCloudSdk.init(this, MarketingCloudConfig.builder() .setApplicationId("...
1
vote
1answer
183 views

Exclude subscribers from a location-based mobile push notification

My client wants to send targeted location-based push notifications in order to send only relevant/appropriate messsages when a subscriber is near a location. An example would be : Send a push ...
1
vote
1answer
468 views

Push notifications to an Android app since Google moved GCM to Firebase?

First the short version: has anyone managed to get push notifications from Salesforce working with an Android app, since Google moved Google Cloud Messaging into Firebase Cloud Messaging? A friend of ...
1
vote
1answer
680 views

Duplicated notifications in Android

when I send a push in firebase console theres a problem of duplicated notifications, because etpushsdk uses gcm and my application fcm. I'm using etpushsdk 4.8.4, is there any previsition when ...
1
vote
1answer
286 views

MarketingCloudSdk.getRegistrationManager () method is not bringing the messages

I'm following the Journey Builder for Android Android SDK (Rich Push Inbox) tutorial https://salesforce-marketingcloud.github.io/JB4A-SDK-Android/rich-push/rich-push-inbox.html To get the cloudpage's ...
0
votes
1answer
82 views

Sales force send push notification calls APNS or Android?

We are currently working on integrating sales force mobile push sdk in our android app. We have the salesforce sdk returning the device token and also we are able to trigger the push notification. But ...
1
vote
0answers
390 views

Attributes not being added to Marketing Cloud

I am attempting to add attributes to Marketing Cloud in the onETPushConfigurationSuccess() method in the application class. etRequestStatus.etPushSdkStatusCode = 0 and the application is able to ...
1
vote
1answer
124 views

NullPointerException ETPush.getInstance Android SDK 4.9.2

We updated the com.exacttarget.etpushsdk:etsdk to version 4.9.2. After we released the new version of our App we see several NullPointerExceptions that are caused by the SDK. Fatal Exception: java....
0
votes
1answer
420 views

Not receiving push after reinstall the app

We have an Android APP integrated with push (using subscriberKey feature). When a user installs the app and registers to push, everything works fine (can receive push notifications). After ...
1
vote
1answer
185 views

MessageOpened not woring on Android and iOS 10

I have implemented Salesforce SDK on iOS & Android, the MessageOpened is ok after iOS 9 device received push notification. But it's not working with iOS 10 device & Anroid device. Any one has ...
0
votes
2answers
272 views

Compilation Error with Android Studio

Morning all, Overview: Bit of a noob in the whole Android app dev area, but had some free time and thought I would give it a shot myself. Facing issue with error "Error:(35, 54) error: incompatible ...
2
votes
1answer
154 views

Unknown PUSH_ACTION for ETPushService: com.google.android.c2dm.intent.RECEIVE

Updated to version 4.8.5 and getting: when sending push message. E/~!ETPushService: Unknown PUSH_ACTION for ETPushService: com.google.android.c2dm.intent.RECEIVE ...
1
vote
1answer
52 views

overwrite default behavior of JB4A SDK using EventBus

I'm currently trying to send a Cloudpage push message to an App using the JB4A SDK. I want to bypass the default behavior that sends the Cloudpage to the inbox first prior to displaying it. My use ...
1
vote
1answer
283 views

ExactTarget push messages get mixed up when sent in quick succession

I have noticed that if I send push notifications one after the other quite quickly (within around 10-20 secs of each other) the extra information can get 'mixed up'. This was observed using the ETPush ...
2
votes
2answers
462 views

JB4A-SDK-Android Device-Registration not working using FCM (Firebase Cloud Messaging)

I have implemented JB4A-SDK-Android following the links below: salesforce-marketingcloud.github.io/JB4A-SDK-Android/sdk-implementation/implement-sdk-google.html salesforce-marketingcloud.github.io/...
0
votes
1answer
77 views

ETPushReceiver definition not found in AndroidManifest

I see the following ExactTarget initialization error in our crashlytics from user-devices: com.exacttarget.etpushsdk.ETPushReceiver definition not found in AndroidManifest.xml ~!ETPush_ERROR: ET ...
2
votes
2answers
2k views

Marketing Cloud: Mobile Push Attributes

I am trying to set some attributes in marketing cloud using the addAtribute method: (http://salesforce-marketingcloud.github.io/JB4A-SDK-Android/features/attributes.html) There it says that it is ...
1
vote
1answer
482 views

Issues with Journey Builder for Apps SDK for use with MobilePush

We are implementing the Salesforce Marketing Cloud Journey Builder for Apps SDKs for use with MobilePush. (version 4.6.0 for Android and 4.2.1 for iOS) for our mobile app. We followed the integration ...
0
votes
1answer
350 views

Android ETPush SDK Initialization: What's the purpose of initializing in onCreate()

When integrating the ETPush SDK in our Android APP, we first ignored the advised approach to put the call to ETPush.configureSdk() into the application's onCreate() method, but rather attaching things ...
3
votes
1answer
175 views

Android Studio Warnings with ExactTarget SDK 4.6.1

When launching applications have heaps of warning coming from ET classes, like: Error:warning: Ignoring InnerClasses attribute for an anonymous inner class Error:(com.exacttarget.etpushsdk....
1
vote
1answer
88 views

Looks like Salesforce ETPush SDK is taking a long time on startup [closed]

I ran NimbleDroid (to analyze Cold Startup time) on our android app that uses the Salesforce ETPush sdk and it reported the following issue: Speed - Hot Methods A hot method takes more than 100ms of ...
2
votes
1answer
340 views

How can we remove Bluetooth permissions from Push SDK safely for SDK 15+

Our app does not use Bluetooth and we don't want to add that permission to use the Salesforce Exact Target Push SDK. How can we safely (no crashes on ICS, JB, and KitKat) exclude the requirement of ...
1
vote
1answer
2k views

Where to find Firebase Cloud Messaging API Key for Salesforce Push Notifications?

Does anybody know where to get the API Key mentioned in this documentation when using Firebase Cloud Messaging (FCM)? Google Cloud Messaging (GCM) has been replaced by FCM, and I'm not sure where to ...
2
votes
1answer
174 views

Unknown PUSH_ACTION for ETPushService: com.geico.mobile.MESSAGE_OPENED

I am getting following error when I press on custom action button for a Rich notification ... Unknown PUSH_ACTION for ETPushService: (applicatinId).MESSAGE_OPENED ...
1
vote
2answers
856 views

MobilePush fails to send push notification

I wanted to send a first test message through MobilePush to my registered device (Android), but the contact's activity dashboard just says "Status: Error" without any further explanation. Is there a ...
1
vote
1answer
146 views

JB4A-SDK-Android Device-Registration not working

I included the JB4A-SDK-Android SDK 4.4.1 like described in the documentation, but my device wont show up in the mobilepush marketing cloud. It seems that there is a problem with the device ...
0
votes
2answers
681 views

Send push notification to mobile from lightning app

Is it possible to send a push message from a salesforce lightning app? For instance suppose a record has been created and I want a push notification in my mobile phone. I am fairly new at this and ...
1
vote
1answer
764 views

Mobile Push + Open Direct not loading landing page correctly

I've integrated the JB SDK v4.3.1 in my android app, and followed the integration tutorial from here, and to use the Open Direct feature from here. My custom application code is as follows: package ...