Questions tagged [mobilepush-android]
The mobilepush-android tag has no usage guidance.
153
questions
1
vote
1
answer
340
views
Displaying in-app mobile push messages while app is in active use
Hi everyone
I would like to know if there's a way to send mobile push in-app messages that will appear instantly in the app screen without the need for the user to close the app and reopen it again.
...
- 173
1
vote
1
answer
433
views
Can we manually track that a notification was opened?
I'm using Salesforce mobile push alongside with Firebase Messaging.
Since I'm building the notifications manually on FirebaseMessagingService, I'd like to know if there's a public method to track the ...
2
votes
0
answers
298
views
Xamarin support for MobilePush SDK [duplicate]
I want to re-ask this question that is 3 years old. In the year 2020, does SalesForce provide Xamarin library for MobilePush SDK, or still only platform-specific libraries for iOS and Android?
We ...
- 21
1
vote
1
answer
1k
views
Tapping on the notification does not launch the App if the App is killed/closed forcefully after getting the notification
MobilePush (Android) SDK (v.7.1.0)
We are using Full Control Customization Notification handling by following the document noted here:
https://salesforce-marketingcloud.github.io/MarketingCloudSDK-...
- 13
0
votes
1
answer
214
views
Sometimes the contact key is not updated
I'm using Marketing Cloud to send push notification to our Android users. I also need that the contact key is valorized as userId when the user performs the login.
So in the same transaction, I update ...
- 1
0
votes
1
answer
567
views
Marketing Cloud SDK android Learningapp not working
First,i want to perform mobile push in marketing cloud.
so i found this Learningapp and i follow through the procedures.
https://github.com/salesforce-marketingcloud/MarketingCloudSDK-Android
Heres ...
0
votes
1
answer
273
views
Marketing Cloud Cordova Plugin - Inapp notification
We are using Marketing Cloud Cordova Plugin for sending push messages from Marketing Cloud. When we send the push message, it appears in the notification bar of the phone.
I want to check if we can ...
- 641
0
votes
1
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189
views
MobilePush Push Notification and InBox relationships
We want to use InBox feature only on iOS and Android applications (without push notifications).
Based on the LearningApp sample there is no option to disable push notifications during initialization ...
- 3
-3
votes
1
answer
1k
views
Disable PUSH notification (opt-out) from SDK
We want to create a setting inside our app that let our clients enable/disable PUSH notifications permission sent by MC (commercial PUSH). We need this because we also send transactional PUSH ...
- 1
0
votes
0
answers
891
views
Opens in mobile push are not reflected in marketing cloud
Recently we have created and integrated an android app into the Mobile push of Mobile Studio. We have implemented
the Marketing Cloud Mobile Push Android SDK in the app. Additionally, to implement ...
0
votes
0
answers
487
views
Open Count - MobilePush Marketing Cloud
I had noted an issue with the Analytics Open Count on push notification on IOS/Android Devices.
The methods from docs available are already implemented, but notification opens are not being recorded.
...
1
vote
1
answer
86
views
Setting Data Privacy modes from Android MarketingCloud SDK
I need to be able to set one of 3 data protection modes from an Android client that uses the MarketingCloud SDK. I understand based on this that there is no way to do this via the SDK directly, and ...
- 13
2
votes
2
answers
965
views
How to know if a push notification has been read or at least delivered in Marketing Cloud?
I added a push notification in my JB and my requirement is to send an SMS after some hours if the subscriber did not open or see the push notification.
Is there a way to get this information any how?
...
- 295
4
votes
3
answers
745
views
Salesforce update 6.x.x(Updating to FCM) :Failed to retrieve InstanceId from Firebase message,systemToken always null
I am in the process of updating to the latest Salesforce SDK 6.3.5(Also the same with 6.4.0,latest version) from our old sdk which used GCM.
I have gone through the steps as mentioned below:
https://...
- 51
1
vote
1
answer
581
views
MarketingCloud MobilePush SDK 6.3.5 dependency cannot be resolved
Our Android project is currently using the 6.3.4 SDK. However when trying to update to the latest version 6.3.5 we get an error:
Could not find com.salesforce.marketingcloud:marketingcloudsdk:6.3.5.
...
- 13
1
vote
1
answer
337
views
Application Not Responding while reading Inbox Messages on Android App Start
I'm using Marketing Cloud SDK (Mobile Push) v6.1.0
But I'm receiving a lot of ANRs as observed on Google Play Store performance reports.
ANR is observed while we are reading InboxMessages using ...
- 115
0
votes
1
answer
145
views
Salesforce Marketing Cloud - MobilePush - Cordova Plugin Android integration Issue
I am trying to integrate Salesforce Marketing Cloud SDK with Android using Cordova Plugin. But I am getting gradle build issues. Below is the Error:
ERROR: Unable to resolve dependency for ':app@...
- 31
2
votes
1
answer
117
views
Can Salesforce update the MCCordovaPlugin to support Geofencing?
from https://salesforce-marketingcloud.github.io/MarketingCloudSDK-Android/location/geolocation.html
MarketingCloudSdk.init(this, with(MarketingCloudConfig.builder()) {
// Other configuration ...
0
votes
2
answers
2k
views
Cannot redirect to a WEB URL from push notifications
We need to build a push notification that redirects to a web link when you click it. Anyway, when I create a push notification from the content builder, I have an option to select an open behavior, so ...
- 307
0
votes
1
answer
973
views
Marketing Cloud Push Notification not received on Android
I have implemented the Marketing Cloud SDK in an mobile application using the Marketing Cloud cordova plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin) and i have contacts being ...
1
vote
1
answer
101
views
Is it possible for both MCCordovaPlugin and FCMPlugin to co-exist?
Specifically we would like our Mobile Hybrid App to be able to receive Push Notifications from Salesforce MarketingCloud MobilePush, but to also have the ability to send Push Notifications, using the ...
- 11
0
votes
2
answers
617
views
Marketing Cloud SDK Implementation Not Working [closed]
I'm trying to implement the marketing cloud SDK on Android. Doing that, I need to set up firebase in my app. as written in the SDK implementation tutorial, the SDK works only with firebase-core ...
- 307
2
votes
1
answer
280
views
Xamarin app integration with native app
We are working on a POC to integrate Xamarin app with SFMC mobile Push. Since SFMC Mobile push SDK is not available for Xamarin framework, we are following the binding approach to integrate Xamarin ...
- 31
0
votes
1
answer
768
views
Android - SalesForce marketing cloud SDK proguard issue
In native Android application, I have this release build crash, related to the SalesForce Marketing cloud SDK implementation:
Fatal Exception: java.lang.IllegalAccessError: Method 'boolean com....
0
votes
1
answer
211
views
How can I send analytic event about "push open" in SF Android SDK
The issue description:
I am trying to implement SF SDK in commercial Android application where I have custom implementation of the SF SDK. I handle the presentation and the opening action of the SF ...
1
vote
1
answer
564
views
Mobile Push Device ID Android SDK
Is the DeivceID that is visible in Marketing Cloud (on Contact) after registering a device via MobilePush SDK is unique to the device or is it a system generated value?
- 768
1
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1
answer
483
views
Device ID Error
we had set up a app in mobile push, however, when a new applier install the app, the contact shows in all contact including wrong device ID which it's actually contains in system token.
Not sure how ...
0
votes
0
answers
131
views
Cordova Plugin crashes the app on launch
I'm having some problems with MC-Cordova-Plugin.
When I install it, it crashes the app.
Whithout it the app runs seamlessly. With the plugin installed, I can build it with no problems, but when I try ...
2
votes
1
answer
782
views
cordova-plugin-marketingcloudsdk fails to install
I'm just making a quick test on this plugin. I've created an empty apache cordova app, made the setup on firebase and installed the following plugin:
https://github.com/salesforce-marketingcloud/MC-...
1
vote
1
answer
1k
views
OpenDirect in MobilePush not working properly Android
I'm trying to send a notification with URL from MobilePush in Marketing Cloud with OpenDirect feature.
When the user clicked on an alert notification. I want a web page or landing page to show on ...
1
vote
1
answer
131
views
Migrating from v5.6.2 to v6.1.0
Due to the April 11 deprecation of GCM client and the deprecation of SDK versions below 6.x.x of Mobile Marketing Cloud SDK, we're migrating our SDK versions. I'm having trouble implementing and ...
- 13
1
vote
1
answer
450
views
SFMC Android Handling Notifications not through the SDK
I'm working with an app vendor who for some reason doesn't want to let the SDK handle the Marketing Cloud push notifications in their onMessageReceived method in their notification service.
...
- 379
1
vote
1
answer
438
views
The push notifications does not appear with pop. They appear only minimized
I've followed the steps to configure push notifications that I've seen here https://salesforce-marketingcloud.github.io/JB4A-SDK-Android/notifications/customize-notifications.html but the push ...
- 31
0
votes
1
answer
104
views
How to stop contact registration from Android App to Salesforce marketing cloud?
How do I stop auto contact registration from Android app into marketing cloud. I've already integrated android app with sales cloud and also storing device id etc. in sales cloud. Same is subsequently ...
- 536
1
vote
1
answer
322
views
Marketing Cloud PushSDK Attributes not updating
I'm implementing the Android PushSDK. I have the following code in my main activity:
MarketingCloudSdk.requestSdk(sdk -> sdk.getRegistrationManager()
.edit()
.setContactKey("123456"...
- 379
2
votes
1
answer
448
views
Marketing Cloud Mobile Studio Subscriber key
I'm trying to understand how I can do targetted push notifications from Marketing Cloud within a journey.
I'm having a hard time understanding how will I identify specific people and setting their ...
1
vote
1
answer
581
views
Initialize Mobile Push SDK twice in Mobile App
I have a use case where I need to send a push notification to the same mobile app from two different business units.
For that, I created a Mobile Push app under Mobile Push administration in both ...
- 1,048
1
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1
answer
104
views
Android - Recieving all push notifications, not distinguished by TAG
I've setup the MC Sdk, I am recieving notifications as intended. The thing is that if I send a notification only to one specific Tag I am not subscribed to, I get the notification anyway.
While ...
5
votes
1
answer
1k
views
Marketing Cloud Mobile Push SDK - Switching app user
I'm currently building a clienteling app that integrated the Mobile Push SDK on both iOS and Android and encountered some issue on switching the account.
I found that when I login to user A, and set ...
- 51
1
vote
3
answers
95
views
Marketing Cloud SDK - geolocation fence error
I try to receive a push notification when I'm in a specific place but each time the Marketing Cloud SDK send my position to his API service it sent the request with a wrong syntax.
Currently the ...
- 200
0
votes
3
answers
264
views
Android push notification opening is not counting when customize the notification builder
I have an app set up for Android, and it's working well except for 1 thing,when I override and customize the notification builder, the android app is not counting when the user opens the notification,...
0
votes
1
answer
248
views
Android Redirect to URL (ADFS) issue
I am facing an issue while login with ADFS.Showing Blank Page in Android.
Steps: Change Server -> Add Connection -> Added my custom salesforce server. then i can able to view the Login Page. In login ...
1
vote
0
answers
508
views
Push Notification send but not retrieved on android mobile [closed]
As I have added every code for push notification as per the document from mobile sdk for android in my app. In my developer org i got the message notification sent successfully but i didn't received ...
- 11
0
votes
1
answer
579
views
How to register users for mobile push notification
I am trying to create an ios app for mobile push notification using the following resource:
https://developer.salesforce.com/docs/atlas.en-us.pushImplGuide.meta/pushImplGuide/pns_overview.htm
What I ...
- 1,195
1
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0
answers
784
views
Mobile push message in not getting delivered
I am trying to send mobile push through app in marketing cloud, however it is being delivered. It says it has been send however the send count is zero. I have implemented mobile push SDK in the ...
- 11
1
vote
1
answer
397
views
Marketing Cloud Cordova Plugin SetAttribute and clearAttribute - Intermittent Value Update
I've implemented MC Cordova Plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin) for push notification through Marketing Cloud for hybrid mobile app, but encountering problems to ...
- 49
2
votes
0
answers
114
views
NPE causing crash using Android marketingcloudsdk 5.3.+
Facing this kind of crash while using MC 5.3.+
Fatal Exception: java.lang.RuntimeException: Unable to start receiver com.salesforce.marketingcloud.MCReceiver: java.lang.NullPointerException: Attempt ...
- 151
0
votes
1
answer
584
views
Android push notification opening is not counting
I have an app set up for iOS and Android, and both are working well except for 1 thing, the android app is not counting when the user opens the notification, then MarketingCloud does not take that ...
- 151
0
votes
1
answer
671
views
SystemToken/PushToken null when setting MobileMarketingSdk on Android
I've finished setting up the MobileMarketingSdk on Android to send PushNotifications, and after a few tries, I'm still not able to have the contact properly added to the contacts, while debugging I ...
- 151
2
votes
0
answers
305
views
Android Marketing Cloud SDK crashes randomly: MAC stored in civ does not match computed MAC
I'm using the Marketing Cloud SDK v5.4 for Android Push Notifications. My implementation is modeled completely after the sample code. On App start, the sdk initializes and I'm able to receive push ...
- 121