Questions tagged [mobilesdk]
Salesforce Mobile SDK is an open-source suite of familiar technologies—like a REST API and OAuth 2.0—that you can use to build great mobile apps
303
questions
2
votes
1answer
51 views
Connecting a Mobile App to multiple BUs
I am looking to understand the best practice for the scenario when a single app needs to be connected to multiple market-based BUs in order to allow each market to send push notifications to the ...
0
votes
0answers
28 views
Android Mobile SDK: blank screen after login when "Use the native browser for user authentication on Android" on the My Domain
We are developing a custom app built on top of mobile sdk (Android devices). We need to enable the flag "Use the native browser for user authentication on Android" on the My Domain page due to a ...
3
votes
0answers
69 views
SF Chat Android SDK v4.2.2 (latest) still contains legacy support libraries
The latest available version of the SF Chat Android SDK (com.salesforce.service:chat-ui:4.2.2) has not been migrated to AndroidX yet (after 3 years).
It still depends on:
com.android.support:...
0
votes
0answers
11 views
Salesforce Mobile App configuration on iOs
While configuring the Salesforce Mobile App in order for our company Salesforce users to have direct access to our domain login page, with encounter issues with this configuration on iOs.
(The ...
0
votes
0answers
25 views
iOS MC SDK 8.0.0 tracking & logging screens
1. It looks like SDK doesn't handle logs level
SFMCSdk.setLogger(logLevel: .error) // Could be .debug or .warn as well
No matter what value I put in this method it just floods the console with all ...
0
votes
0answers
35 views
Adding additional field to '_PushAddress' in Marketing Cloud and passing the value through API call
Currently I cannot extract SubscriberKey/Contact Key when querying _PushAddress.
Hence, I added a an additional field called SubscriberKey to the _PushAddress in Data Designer.
I can query this field ...
0
votes
0answers
14 views
iOS ServiceSDK/Chat - Pre-chat button not fully clickable
We are displaying some pre-chat fields to the user, based on the documentation for iOS ServiceSDK and found the following issue:
The button "Chat with an Agent" is only clickable in the text ...
3
votes
2answers
140 views
Force logout and database clearing in background mode after 9.1.1+ Salesforce MobileSDK update
We are facing a problem on IOS(iPad OS) devices when authorized users are logged out from applications when they hide applications in background mode. This problem appears after we had updated Mobile ...
0
votes
0answers
54 views
Got Error Message "The operation couldn't be completed. No space left on device", but we do have enough storage on device
Mobile SDK Developer, We are building an app running on iPad based on the mobile sdk, we got this error information when we try to use the code below to query information from SF org.
import { ...
0
votes
0answers
22 views
How to send MobilePush data into a data extension?
So I have a client that has been sending MobilePush data using an SDK to "All Contacts" in Contact Builder from their Mobile App.
The question that I have is whether this same MobilePush ...
1
vote
1answer
148 views
Migration Issues from MarketingCloudSDK 7.6 to 8.0.1
I am following this guide to migrate to the MarketingCloudSDK Version 8.0.1 https://salesforce-marketingcloud.github.io/MarketingCloudSDK-iOS/get-started/get-started-migration.html.
I removed the SDK ...
0
votes
0answers
11 views
Mobile Push Notification Error - Error:java.lang.reflect.InvocationTargetException
Got the error message - Error:java.lang.reflect.InvocationTargetException while sending a test notification via the connected app.
1
vote
2answers
58 views
SF Chat Android SDK v4.2.1 (latest) not compatible with Android 12
Steps:
Setup an Android project with targetSdkVersion: 31
Include v4.2.1 of SF Chat Android SDK (latest available)
implementation "com.salesforce.service:chat-ui::4.2.1"
Run the app and ...
0
votes
0answers
19 views
Some users in India using the mobile app had a error Could not refresh token
Some users in India using the mobile app had a error Could not refresh token, while the mobile developer use the same account in China didn't have this at all. is there anybody here encountered this ...
0
votes
1answer
20 views
Marketing Cloud Mobile Events
I would like to ask about the app events that SFMC SDK sends to SFMC.
It is possible to see the devices who installed the app but is it possible to know whether the app is uninstalled?
Which events ...
0
votes
1answer
16 views
Minimum version of Android on devices for Mobile Push
What is the minimum version of Android on users' devices that MobilePush supports?
I'm using SFMC Sdk for integration into my app.
1
vote
1answer
29 views
Is that possible to create one connected app with pin protection enabled which support pin protection in other organizations
I was trying to use salesforce mobile sdk to create a react native app. Then I created one connected app in Organization A, then login to Org A, I can see the pin protection and bio-metrics enabled. ...
0
votes
0answers
99 views
app created with forcereact create doesn't start metro bundler
Following the instruction on the Trailhead article, i created a react-native app with forcereact create. Everything went well but after i run yarn start or npm start, open xcode and run the simulator, ...
0
votes
1answer
111 views
Custom activity - Push notification from marketing cloud to a app written in flutter
Goal:: What I want is for my marketing team to be able to set up a geofence and a push-message through a custom activity in journey builder.
Problem: The mobilePUSH SDK doesn't support flutter which ...
0
votes
1answer
50 views
How to customize community user login page of salesforce mobile sdk-react native app
Steps to reproduce:
Community user login with specific url (Login page is Experience Builder Page)
login successfully and redirect to login page instead of home page
Expected:
Community user login ...
0
votes
1answer
26 views
Community user login successfully and show a web page instead of Salesforce Mobile SDK home page
I am developing a react native app by using salesforce mobile sdk, and there is a problem for community user login.
Steps to reproduce:
Community user login through the specific url.
Login ...
0
votes
0answers
17 views
SDK shows the Knowledge Articles that are Un-published and re-categorized
Third Party App is using 'Embedded Service SDK' to access Articles from salesforce. Could see that the articles that are Un-published and re-categorized in salesforce are still available for users in ...
0
votes
0answers
34 views
Persist opendirect URLs from cold start android and iOS
I'm able to get opendirect URLs into the app on both android and iOS and they deeplink as expected when the app is in the background, however, these urls don't persist when the app is killed. I'm sure ...
0
votes
0answers
11 views
Soups are cleared unexpectedly sometimes in the react native app generated by forcereact
I have built a react native app by the Salesforce forcereact. My end users sometimes encountered the problem that their soups in the global store were automatically cleared. I have checked my code and ...
0
votes
0answers
32 views
MSAL ADAL with the mobilesdk
Hi I am looking through the mobilesdk and I see you have oauth support and you support IDPs. http://forcedotcom.github.io/SalesforceMobileSDK-iOS/Documentation/SalesforceSDKCore/html/Constants/...
1
vote
0answers
39 views
User gets logged out in SalesforceMobileSDK for ios connected app
I have an app based on ReactNativeTemplate. Token is valid until revoked. However since IOS 15 release users are logged out after 15 minutes of inactivity (Regardless of session settings which ...
0
votes
0answers
113 views
Push notifications not delivered on Android Device
We have developed a React Native mobile app. For multiple updates in Salesforce, we are sending push notifications on this mobile app from apex with the help of standard "PushNotification" ...
0
votes
1answer
49 views
mobileSDK support Xcode13 and iOS15?
Target :
SDK Name : mobileSDK SDK
ver.: 8.1.0 (for iOS) ← This is the currently installed SDK version.
What I want to know :
(1) The public document (*1) says "Xcode version: 12 or later. ,Base ...
0
votes
0answers
7 views
I want to confirm if customer can send video from mobile app which embed live chat with SDK?
I want to confirm if customer can send video from mobile app to agent which embeded live chat with IOS/SDK ?
0
votes
0answers
13 views
How can I fill the "Email Address" field of System Data using MobilePush SDK
This is the JSON that I am using but I cannot refer to the email address field. The email field was created in mobile demographics and if the user's email is saved but it is not saved in the system ...
0
votes
0answers
53 views
Minimised chat hidden behind dialog fragments
The minimised chat view is not drawn over fullscreen dialog fragments.
We use com.google.android.material.bottomsheet.BottomSheetDialogFragment throughout our app.
Using a single-activity model with ...
0
votes
0answers
33 views
iOS ServiceSDK/Chat - Image customization issue
We are using the iOS ServiceSDK through CocoaPods. According to the documentation, we should use the following code to customize chat images:
// Create appearance configuration instance
let config = ...
0
votes
0answers
84 views
How to get mobilesync syncUp to properly work with the mobilesync plugin without the mobilesync.js library on cordova hybrid app?
I have been working on trying to get syncUp to work on a cordova hybrid app using the mobilesync plugin (and not the mobilesync.js library).
There are no Github examples I could find that only use the ...
0
votes
0answers
63 views
Bridge mobile app session with native app's salesforce web view session
We are showing some salesforce HTML content(some images/video links to salesforce files) in native mobile app's web view. After a certain period of time, mobile app's access token is refreshed but web ...
0
votes
1answer
643 views
Could not resolve com.opentok.android.v3:opentok-android-sdk-v3:3.1.3
What went wrong:
Could not determine the dependencies of task ':app:lintVitalPreProdFcmRelease'.
Could not resolve all artifacts for configuration ':app:PreProdFcmDebugRuntimeClasspath'.
Could not ...
1
vote
1answer
169 views
Mobile Marketing Cloud SDK has dependency on outdated Firebase SDKs [closed]
on May 11th, Google has released a new version of Firebase Cloud Messaging SDK:
22.0.0 for Android -> https://firebase.google.com/support/release-notes/android#messaging_v22-0-0
8.0.0 for iOS ->...
0
votes
0answers
36 views
Support for Universal Links / App Links in custom Mobile SDK Hybrid app
For a custom mobile app developed using the Mobile SDK which uses a Community Site with a custom Domain, can we support Universal Links (iOS) / App Links (Android)?
Assume for example a Community ...
0
votes
0answers
23 views
Connection token for push notification get deleted from Salesforce
We have a hybrid app using Salesforce Mobile SDK (v8.0) where push notification is implemented as described in the docs here. The push notifications are received on the device.
But the problem we have ...
1
vote
0answers
28 views
Deeplinking needed for mobile app in salesforce
We are using salesforce customer community where we implemented custom login and custom change password screen. We are using android native mobile application with backend of salesforce customer ...
1
vote
0answers
32 views
Not able to find elements of a sfdc login screen using UIautomater
We have created native Android mobile App using 'com.salesforce.mobilesdk:SalesforceSDK:8.+' mobile sdk for the login functionality in the app. We use the Community url for login.
We are trying to ...
0
votes
1answer
132 views
Wrap LWC OSS App for Mobile
Is there a way to make an LWC "OSS" app obviously running on Node.js as a Mobile application? (i.e. Cordova).
I see you can create an LWC Hybrid app running your "Salesforce" LWC ...
0
votes
1answer
77 views
Need Latest Version of Salesforce APK file
We are having around 150 users who are using old Salesforce Mobile version and we want to update them to Latest Salesforce version as they are having Android Legacy MDM device they cant update ...
0
votes
0answers
14 views
Latest APK version required for pushing it to Android Legacy MDM devices
Salesforce has changed their APK into a Split APK which is not compatible with Android Legacy MDM that over 100 of our application users are currently on. Instead of upgrading all of those devices, we ...
0
votes
0answers
24 views
Hey Team, my customer had a question that I initially filed via support - Wondering if anyone can help on this SDK configuration question:
Our prepare-framework
build step has become unreliable. It seems to fail 50% or more of the time with this error:
500 Can't verify SSL peers without knowing which Certificate
Authorities to trust http:...
0
votes
0answers
16 views
SFMC react native disablePush is not persistent
I've been working on integrating the react-native module for marketing cloud in our react-native app.
In order to comply with GDPR we have to provide an opt-in logic in the app so the user can agree ...
0
votes
0answers
11 views
About the delivery format of push notifications
For the delivery format of push notifications delivered from the server, you can use Text Is it correct that we are assuming that push notifications will be delivered (received) in the form of text?
0
votes
0answers
30 views
About Push-Notification Payload
According to the following information about Push-Notification Payload,
PushNotificationPayload
+apple(alert, sound, badgeCount, userData); Map<String, Object>.
+apple(alertBody, actionLocKey, ...
0
votes
0answers
15 views
Is there a function to control device-token in mobilesdk for push-notification?
We understand that Device-Token is required for push notification in both iOS and Android. Is there a function in the MobileSDK (ver.8.1.0) to properly control (retrieve, register, or link) ...
0
votes
0answers
20 views
What API version is for the mobilesdk ver.8.1.0 to implement push notification?
We are using MobileSDK ver.8.1.0, and now looking for how to implement push notification according to the following URL.
https://developer.salesforce.com/docs/atlas.en-us.226.0.pushImplGuide.meta/...
1
vote
0answers
61 views
Sequence of errors in mobile app: [NoErrorObjectAvailable] Script Error; markup://native:AuraPrimingService: undefined; [SmartStoreAdapterError:
About 10 days ago all of our mobile users started seeing the same sequence of errors. They are all on iphone 7 and most are on the latest iOS and the latest Salesforce app version. The errors have ...
