Questions tagged [mobilesdk]

Salesforce Mobile SDK is an open-source suite of familiar technologies—like a REST API and OAuth 2.0—that you can use to build great mobile apps

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11 views

Can someone please help explain the Service Response Reasons on Mobile Push Detail Extract Report?

I recently ran a Mobile Push Detail Extract Report so I could view the failed sends from a recently launched mobile push journey. For those that failed, the report gave me the following reasons: ...
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19 views

Why status is Not Opted In and .sfmc_pushEnabled() is true?

I have a problem with opt out, when I print the MarketingCloudSDK.sharedInstance().sfmc_pushEnabled() this returns true, but when I go in portal the same DeviceID is showing this informations: Status: ...
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25 views

Using the iOS mobile SDK, App did connect to the knowledge base and was able to retrieve the categories but it couldn’t fetch the articles

Using the iOS mobile SDK, App did connect to the knowledge base and was able to retrieve the categories but it couldn’t fetch the articles. Can you please help me with this? It displays a message ...
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28 views

iOS - Case Creation Success screen always displayed

I'm Tiago, iOS developer at Curve. We're integrating Knowledge & Cases from the iOS Service SDK into our apps. However, we found an issue that we think can impact our release using the service SDK....
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36 views

Alternate way to access lightning pages in the mobile browsers

We have build an app in which we have integrated the Sales Force mobile sdk for Android and iOS. We have integrated lightning pages in the app. Since the Mobile web experience is retired. Is there a ...
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10 views

How to sync down ContentNotes related to an account via Salesforce mobile sdk? Anyone has any idea which soups to add

How to sync down ContentNotes related to an account via Salesforce mobile sdk? Anyone has any idea which soups to add Because content note can be queried via contentdocumentlink but you can not query ...
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23 views

Salesforcereact link issue with xcode 12 mobile sdk 8.2.0. Build fails after upgrading to xcode 12

Error log: Ld /Users/majidnawazbhatti/Library/Developer/Xcode/DerivedData/FieldSales-gnebegrqdnoomlcuwsokzucdglrv/Build/Products/Debug-iphonesimulator/SalesforceReact/SalesforceReact.framework/...
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1answer
40 views

Marketing Cloud - Changing the Status of a Mobile Push Android App

We have an android app with a status of expired because we unintentionally uploaded an Apple APNS cert to the app, and now that has expired. Is there a way to change the status to active without ...
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539 views

Getting “cross origin requests are only supported for http” error after login in salesforce based cordova hybrid ios app

Project configuration Salesforce mobile SDK Cordova plugin version: 8.2.0. Cordova ios: 5.1.1. Type of application: Local. After login, I am getting below error. cross origin requests are only ...
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17 views

Does cordova-plugin-marketingcloudskd support rich push notifications on iOS?

Does cordova-plugin-marketingcloudskd support rich push notifications, like images and links, on iOS?
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19 views

Transfer Email Address with MobileSDK to Marketing Cloud

How can i send the Email Address with MobileSDK to Marketing Cloud Contact Builder? We transfer already the Contact Key but we would like also to add the Email Address, stored in the App, and send ...
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25 views

How do I display images in push notifications on iOS devices using cordova-plugin-marketingcloudsdk?

I'm trying to send push notifications with an image to iOS devices using cordova-plugin-marketingcloudsdk. Although the push notification is received, the image is missing. On Android devices it works ...
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41 views

Unable to debug mobile version of lightning component on PC in Summer20

With Summer20 release the ability to debug the mobile version through the F12 debug console in Chrome was gone. When trying to switch to the mobile version, the application crashes into Classic and ...
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1answer
23 views

MobileSDK for IOS app comes out with blankScreen and a error Message

When I run the project in Xcode I am getting white screen with error message attached is the screenshot of the error message.
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1answer
46 views

Integrating Mobile SDK in existing React Native app

We have an existing React Native application that we would like to integrate with the Mobile SDK. Is this something that we can do? Is there a recommend way to do this? Is there any specific ...
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70 views

Marketing Cloud MobilePush SDK IOS React Native not showing the Device ID in the Marketing Cloud All Contact

MobilePush SDK IOS React Native not showing the Device ID in the Marketing Cloud All Contacts Base on the links here: https://github.com/salesforce-marketingcloud/react-native-marketingcloudsdk We ...
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13 views

Leave message to live agent console while no agent avalible

We use ServiceSDK-Android and ServiceSDK-Ios implement chat with live agent . Now we need add a function : client can leave message to live agent console while no agent avalible. but we did not find ...
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1answer
37 views

Deeplinking not working in In-app messaging using Marketing Cloud MobileSDK

Our mobile app developers are trying to setup deeplinking in In-app messaging using the Marketing Cloud SDK but it is not working as expected even after following the instructions for the official ...
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38 views

Crash in ios - [SFKeychainItemWrapper dictionaryItemFromKeychain] - line 230

I have a mobile application built with React Native 0.60.5 and the SalesforceMobileSDK-iOS 7.3. The app was shared through testflight and some users reported crashes, all of them with the same ...
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89 views

Firebase version of latest Salesforce Service SDK is outdated

We have noticed that latest Service SDK https://github.com/forcedotcom/ServiceSDK-Android/releases/tag/224.0.0 seems to still be using Firbase 17.3.0. Can anyone know when the Service SDK team will be ...
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43 views

Salesforce Mobile SDK Cordova issue: 'NSInvalidArgumentException', reason: '-[SFHybridViewController setEnabledAutorotation:]

I am trying to upgrade the plugins in my Ionic Cordova app and I keep getting an error in iOS (it's fine on Android). I click the app, and it loads with the splash screen but gets stuck there. I get ...
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31 views

Salesforce Android SDK Login Issue

We are receiving a complete black screen for some duration before Salesforce login page appears in our android App. Below are more details on same :- We are receiving this in PROD environment. Type ...
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42 views

<mobilesdk> How do I set up multiple custom URIs in login's display?

We are developing an IOS application using the Mobile SDK for iOS in our project. Refer to the following document to find out how to use the info.plist file The SFDCOAuthLoginHost property is used to ...
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15 views

Pass custom parameters to Salesforce Login page

I'm using Salesforce mobile SDK with Connected App, OAuth2 flow for connecting to Salesforce Community. Currently, I'm looking for an approach on how to pass additional custom parameters to the Login ...
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30 views

mobilesdk LIMIT_EXCEEDED - The request can\U2019t contain more than 25 operations

Hi receiving the following error when trying to sync parent and child records where the parent has more than 25 child records. MobileSDK Version 7.2, iOS Swift project. compositeResponse = ( ...
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14 views

Images does not show in Mobile app

I will try my first question here, as Salesforce Support sent me in this direction... we have a mobile app, which is actually just showing a web page. In the app we show Salesforce Knowlegde Articles, ...
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1answer
40 views

How to open another app from my app via Mobilepush?

I would like to open Instagram app or Facebook app if my customers click on any of the links from my push notifications. Is there any way of doing this from the SDK for Android and iOS? I've been ...
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1answer
45 views

Do I need to upgrade my iOS MarketingCloudSDK due to HTTP/2?

I got in my iOS app the MarketingCloudSDK (v6.4.2). As I got this email from Salesforce: "If you do not update your application to use the .p8 Auth Key by July 25, 2020, then your iOS messages will ...
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76 views

Using Salesforce mobile SDK how do I call an Apex REST endpoint?

In my scratchorg I've got: @RestResource(urlMapping='/Test/') global without sharing class RestTest { @HttpGet global static String test() { return 'cat'; } } And in workbench I'...
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18 views

Using Salesforce dashboard in salesforce MOBILE sdk based app or may be some other app out side salesforce context

I want to render the salesforce based dashboards in mobile app which is based on SFSDK only. What will be the best way to do it? Currently i am making the call to get the dashboard data and then ...
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17 views

Community user authentication with hybrid mobile apps

We make https://apps.apple.com/us/app/blackthorn-check-in/id1439947532. We want a Community user to be able to log in and hit our packaged UI in our mobile app. We're using the Ionic Salesforce ...
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9 views

How to get error logging for Android Mobile SDK

We are using the Salesforce Mobile SDK with our custom Android app. After our most-recent Android app release, customers where no longer able to use chat. We believe the issue is with the updated ...
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1answer
65 views

Has anyone used the Mobile SDK with Capacitor?

The Salesforce Mobile SDK has a cordova plugin. The Capacitor platform supports most but not all Cordova plugins (see known incompatability list). Does anyone know if the Salesforce mobile sdk cordova ...
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23 views

crash on iOS 10 showing Knowledge UI

We're seeing a crash on iPad + iOS 10.3.3 when attempting to present the Knowledge UX. This doesn't reproduce in the iOS 10 simulator, and we only have a single iOS 10 device to test on. Are there ...
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11 views

Why SDK chat didn't support multiline message?

When agent reply message that contain new line to customer mobile application. The message in the customer chat show in the single line.
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123 views

Unable to login through the mobile sdk app

< mobilesdk > I followed the below trailhead, after updating bootconfig.plist. file when building and run it opens the app in simulator but after few seconds app screen turns into black and ...
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8 views

Live Agent SDK - How to popup dialog confirm send picture?

While agent request file for customer. Customer touch some file in libuary, then the file will send to agent. To prevent worng attach file, I need to popup confirm dialog. Could I have step for ...
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10 views

unable to add parameter in ios SDK code of SFDC

The Cordova plugin for the Salesforce Mobile SDK is available here: https://github.com/forcedotcom/SalesforceMobileSDK-CordovaPlugin/tree/v7.0.0 The iOS SDK file path is here (after you download the ...
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25 views

Live Chat SDK - How to force set chat UI language?

My Application have menu for setup language, but Live chat SDK detect language from device region. Could I force chat language to match my application?
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30 views

After a successful login we are redirected to the community page instead of having access to the android app

we need to develop an android app that makes the connection to SF using the Mobile SDK. We follow all the steps indicated in the official guide but we are having problems, because after a successful ...
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1answer
27 views

Callback for when a Notification is opened on an Android app

I am new to marketing cloud and after going through the documentation I haven't found anything similar to a callback for when the SalesForce notification is clicked. In our project we also use the ...
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1answer
22 views

How to use the “All” data category?

The ServiceSDK docs suggest that we can provide the virtual data category “All”, which is visible in the portal, as the rootDataCategory for the SCSServiceConfiguration in the ServiceSDK. But when I ...
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1answer
31 views

Discard In-App Message based on the date sent to customer

I created a journey with recurring scheduling and data extension. I want to display a certain In-App message when a new customer is inserted in a table, but the customer can see the message up to 7 ...
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1answer
78 views

How to conditionally display a geofence notification - not mobile PUSH notification?

I understand that geofence triggered notifications are actually downloaded and triggered upon fence transitions - not a PUSH notification. Like the poster of this question, I have a data extension ...
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13 views

How to get logs in Salesforce using Mobile SDK for react native app for android when you use the syncUp metthod provided by mobilesync

We are creating an android app using mobile sdk development for react native app using MobileSyncExplorerReactNative template. As per it syncUp method is used to sync the code in offline and online ...
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53 views

How to Identify a Close button in a In-App that is pushed to a application

We are doing the in-app message design on SFMC, there is a close button on the UI message. When we click on the close button its not closing the In-app its redirecting to the link that is given in the ...
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18 views

Changes that impact Mobile SDK 5.3.0 behavior

I have a customer who is starting to get 'SSL Untrusted Certificate Authority' on their custom Android app developed using Salesforce Mobile SDK 5.3.0. They get this error upon clicking the '...
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1answer
39 views

Not able to logout and login without closing app and use SmartStore and MobileSync again

As you know in CCEP we are adapting the SDK more and more to our internal applications so we decided to use MobileSync and SmartStore to handle all the sync mechanism. So far so good, but we are ...
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52 views

Migration of existing forcehybrid apps from AngularJS to Angular

We have an existing app running on Cordova 9.0.0, forcehybrid CLI 7.3.0 and Salesforce SDK 7.2.0 which is built using AngularJS v1.7.5. As it is known that AngularJS is deprecated and is not actively ...
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76 views

iOS Custom App - SSL Error while trying to connect to salesforce on 4G

We have an iOS iPad app which is built using Salesforce Mobile SDK. Last two days we are facing issues while syncing work back to Salesforce. When they try to sync, it shows this error, " Server ...

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