Questions tagged [mobilesdk]

Salesforce Mobile SDK is an open-source suite of familiar technologies—like a REST API and OAuth 2.0—that you can use to build great mobile apps

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1answer
51 views

Connecting a Mobile App to multiple BUs

I am looking to understand the best practice for the scenario when a single app needs to be connected to multiple market-based BUs in order to allow each market to send push notifications to the ...
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28 views

Android Mobile SDK: blank screen after login when "Use the native browser for user authentication on Android" on the My Domain

We are developing a custom app built on top of mobile sdk (Android devices). We need to enable the flag "Use the native browser for user authentication on Android" on the My Domain page due to a ...
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SF Chat Android SDK v4.2.2 (latest) still contains legacy support libraries

The latest available version of the SF Chat Android SDK (com.salesforce.service:chat-ui:4.2.2) has not been migrated to AndroidX yet (after 3 years). It still depends on: com.android.support:...
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11 views

Salesforce Mobile App configuration on iOs

While configuring the Salesforce Mobile App in order for our company Salesforce users to have direct access to our domain login page, with encounter issues with this configuration on iOs. (The ...
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0answers
25 views

iOS MC SDK 8.0.0 tracking & logging screens

1. It looks like SDK doesn't handle logs level SFMCSdk.setLogger(logLevel: .error) // Could be .debug or .warn as well No matter what value I put in this method it just floods the console with all ...
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35 views

Adding additional field to '_PushAddress' in Marketing Cloud and passing the value through API call

Currently I cannot extract SubscriberKey/Contact Key when querying _PushAddress. Hence, I added a an additional field called SubscriberKey to the _PushAddress in Data Designer. I can query this field ...
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0answers
14 views

iOS ServiceSDK/Chat - Pre-chat button not fully clickable

We are displaying some pre-chat fields to the user, based on the documentation for iOS ServiceSDK and found the following issue: The button "Chat with an Agent" is only clickable in the text ...
3
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2answers
140 views

Force logout and database clearing in background mode after 9.1.1+ Salesforce MobileSDK update

We are facing a problem on IOS(iPad OS) devices when authorized users are logged out from applications when they hide applications in background mode. This problem appears after we had updated Mobile ...
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54 views

Got Error Message "The operation couldn't be completed. No space left on device", but we do have enough storage on device

Mobile SDK Developer, We are building an app running on iPad based on the mobile sdk, we got this error information when we try to use the code below to query information from SF org. import { ...
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22 views

How to send MobilePush data into a data extension?

So I have a client that has been sending MobilePush data using an SDK to "All Contacts" in Contact Builder from their Mobile App. The question that I have is whether this same MobilePush ...
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1answer
148 views

Migration Issues from MarketingCloudSDK 7.6 to 8.0.1

I am following this guide to migrate to the MarketingCloudSDK Version 8.0.1 https://salesforce-marketingcloud.github.io/MarketingCloudSDK-iOS/get-started/get-started-migration.html. I removed the SDK ...
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11 views

Mobile Push Notification Error - Error:java.lang.reflect.InvocationTargetException

Got the error message - Error:java.lang.reflect.InvocationTargetException while sending a test notification via the connected app.
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2answers
58 views

SF Chat Android SDK v4.2.1 (latest) not compatible with Android 12

Steps: Setup an Android project with targetSdkVersion: 31 Include v4.2.1 of SF Chat Android SDK (latest available) implementation "com.salesforce.service:chat-ui::4.2.1" Run the app and ...
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0answers
19 views

Some users in India using the mobile app had a error Could not refresh token

Some users in India using the mobile app had a error Could not refresh token, while the mobile developer use the same account in China didn't have this at all. is there anybody here encountered this ...
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1answer
20 views

Marketing Cloud Mobile Events

I would like to ask about the app events that SFMC SDK sends to SFMC. It is possible to see the devices who installed the app but is it possible to know whether the app is uninstalled? Which events ...
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1answer
16 views

Minimum version of Android on devices for Mobile Push

What is the minimum version of Android on users' devices that MobilePush supports? I'm using SFMC Sdk for integration into my app.
1
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1answer
29 views

Is that possible to create one connected app with pin protection enabled which support pin protection in other organizations

I was trying to use salesforce mobile sdk to create a react native app. Then I created one connected app in Organization A, then login to Org A, I can see the pin protection and bio-metrics enabled. ...
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0answers
99 views

app created with forcereact create doesn't start metro bundler

Following the instruction on the Trailhead article, i created a react-native app with forcereact create. Everything went well but after i run yarn start or npm start, open xcode and run the simulator, ...
0
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1answer
111 views

Custom activity - Push notification from marketing cloud to a app written in flutter

Goal:: What I want is for my marketing team to be able to set up a geofence and a push-message through a custom activity in journey builder. Problem: The mobilePUSH SDK doesn't support flutter which ...
0
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1answer
50 views

How to customize community user login page of salesforce mobile sdk-react native app

Steps to reproduce: Community user login with specific url (Login page is Experience Builder Page) login successfully and redirect to login page instead of home page Expected: Community user login ...
0
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1answer
26 views

Community user login successfully and show a web page instead of Salesforce Mobile SDK home page

I am developing a react native app by using salesforce mobile sdk, and there is a problem for community user login. Steps to reproduce: Community user login through the specific url. Login ...
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0answers
17 views

SDK shows the Knowledge Articles that are Un-published and re-categorized

Third Party App is using 'Embedded Service SDK' to access Articles from salesforce. Could see that the articles that are Un-published and re-categorized in salesforce are still available for users in ...
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0answers
34 views

Persist opendirect URLs from cold start android and iOS

I'm able to get opendirect URLs into the app on both android and iOS and they deeplink as expected when the app is in the background, however, these urls don't persist when the app is killed. I'm sure ...
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0answers
11 views

Soups are cleared unexpectedly sometimes in the react native app generated by forcereact

I have built a react native app by the Salesforce forcereact. My end users sometimes encountered the problem that their soups in the global store were automatically cleared. I have checked my code and ...
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0answers
32 views

MSAL ADAL with the mobilesdk

Hi I am looking through the mobilesdk and I see you have oauth support and you support IDPs. http://forcedotcom.github.io/SalesforceMobileSDK-iOS/Documentation/SalesforceSDKCore/html/Constants/...
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0answers
39 views

User gets logged out in SalesforceMobileSDK for ios connected app

I have an app based on ReactNativeTemplate. Token is valid until revoked. However since IOS 15 release users are logged out after 15 minutes of inactivity (Regardless of session settings which ...
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0answers
113 views

Push notifications not delivered on Android Device

We have developed a React Native mobile app. For multiple updates in Salesforce, we are sending push notifications on this mobile app from apex with the help of standard "PushNotification" ...
0
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1answer
49 views

mobileSDK support Xcode13 and iOS15?

Target : SDK Name : mobileSDK SDK ver.: 8.1.0 (for iOS) ← This is the currently installed SDK version. What I want to know : (1) The public document (*1) says "Xcode version: 12 or later. ,Base ...
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7 views

I want to confirm if customer can send video from mobile app which embed live chat with SDK?

I want to confirm if customer can send video from mobile app to agent which embeded live chat with IOS/SDK ?
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0answers
13 views

How can I fill the "Email Address" field of System Data using MobilePush SDK

This is the JSON that I am using but I cannot refer to the email address field. The email field was created in mobile demographics and if the user's email is saved but it is not saved in the system ...
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0answers
53 views

Minimised chat hidden behind dialog fragments

The minimised chat view is not drawn over fullscreen dialog fragments. We use com.google.android.material.bottomsheet.BottomSheetDialogFragment throughout our app. Using a single-activity model with ...
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0answers
33 views

iOS ServiceSDK/Chat - Image customization issue

We are using the iOS ServiceSDK through CocoaPods. According to the documentation, we should use the following code to customize chat images: // Create appearance configuration instance let config = ...
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0answers
84 views

How to get mobilesync syncUp to properly work with the mobilesync plugin without the mobilesync.js library on cordova hybrid app?

I have been working on trying to get syncUp to work on a cordova hybrid app using the mobilesync plugin (and not the mobilesync.js library). There are no Github examples I could find that only use the ...
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0answers
63 views

Bridge mobile app session with native app's salesforce web view session

We are showing some salesforce HTML content(some images/video links to salesforce files) in native mobile app's web view. After a certain period of time, mobile app's access token is refreshed but web ...
0
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1answer
643 views

Could not resolve com.opentok.android.v3:opentok-android-sdk-v3:3.1.3

What went wrong: Could not determine the dependencies of task ':app:lintVitalPreProdFcmRelease'. Could not resolve all artifacts for configuration ':app:PreProdFcmDebugRuntimeClasspath'. Could not ...
1
vote
1answer
169 views

Mobile Marketing Cloud SDK has dependency on outdated Firebase SDKs [closed]

on May 11th, Google has released a new version of Firebase Cloud Messaging SDK: 22.0.0 for Android -> https://firebase.google.com/support/release-notes/android#messaging_v22-0-0 8.0.0 for iOS ->...
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0answers
36 views

Support for Universal Links / App Links in custom Mobile SDK Hybrid app

For a custom mobile app developed using the Mobile SDK which uses a Community Site with a custom Domain, can we support Universal Links (iOS) / App Links (Android)? Assume for example a Community ...
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0answers
23 views

Connection token for push notification get deleted from Salesforce

We have a hybrid app using Salesforce Mobile SDK (v8.0) where push notification is implemented as described in the docs here. The push notifications are received on the device. But the problem we have ...
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0answers
28 views

Deeplinking needed for mobile app in salesforce

We are using salesforce customer community where we implemented custom login and custom change password screen. We are using android native mobile application with backend of salesforce customer ...
1
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0answers
32 views

Not able to find elements of a sfdc login screen using UIautomater

We have created native Android mobile App using 'com.salesforce.mobilesdk:SalesforceSDK:8.+' mobile sdk for the login functionality in the app. We use the Community url for login. We are trying to ...
0
votes
1answer
132 views

Wrap LWC OSS App for Mobile

Is there a way to make an LWC "OSS" app obviously running on Node.js as a Mobile application? (i.e. Cordova). I see you can create an LWC Hybrid app running your "Salesforce" LWC ...
0
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1answer
77 views

Need Latest Version of Salesforce APK file

We are having around 150 users who are using old Salesforce Mobile version and we want to update them to Latest Salesforce version as they are having Android Legacy MDM device they cant update ...
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0answers
14 views

Latest APK version required for pushing it to Android Legacy MDM devices

Salesforce has changed their APK into a Split APK which is not compatible with Android Legacy MDM that over 100 of our application users are currently on. Instead of upgrading all of those devices, we ...
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0answers
24 views

Hey Team, my customer had a question that I initially filed via support - Wondering if anyone can help on this SDK configuration question:

Our prepare-framework build step has become unreliable. It seems to fail 50% or more of the time with this error: 500 Can't verify SSL peers without knowing which Certificate Authorities to trust http:...
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0answers
16 views

SFMC react native disablePush is not persistent

I've been working on integrating the react-native module for marketing cloud in our react-native app. In order to comply with GDPR we have to provide an opt-in logic in the app so the user can agree ...
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0answers
11 views

About the delivery format of push notifications

For the delivery format of push notifications delivered from the server, you can use Text Is it correct that we are assuming that push notifications will be delivered (received) in the form of text?
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0answers
30 views

About Push-Notification Payload

According to the following information about Push-Notification Payload, PushNotificationPayload +apple(alert, sound, badgeCount, userData); Map<String, Object>. +apple(alertBody, actionLocKey, ...
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0answers
15 views

Is there a function to control device-token in mobilesdk for push-notification?

We understand that Device-Token is required for push notification in both iOS and Android. Is there a function in the MobileSDK (ver.8.1.0) to properly control (retrieve, register, or link) ...
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0answers
20 views

What API version is for the mobilesdk ver.8.1.0 to implement push notification?

We are using MobileSDK ver.8.1.0, and now looking for how to implement push notification according to the following URL. https://developer.salesforce.com/docs/atlas.en-us.226.0.pushImplGuide.meta/...
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0answers
61 views

Sequence of errors in mobile app: [NoErrorObjectAvailable] Script Error; markup://native:AuraPrimingService: undefined; [SmartStoreAdapterError:

About 10 days ago all of our mobile users started seeing the same sequence of errors. They are all on iphone 7 and most are on the latest iOS and the latest Salesforce app version. The errors have ...

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