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Questions tagged [mobilesdk]

Salesforce Mobile SDK is an open-source suite of familiar technologies—like a REST API and OAuth 2.0—that you can use to build great mobile apps

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Error: remoteMessaging' is incompatible with attribute foregroundServiceType

We have upgraded the com.salesforce.service:servicesdk to latest version 224.2.7 after that we are getting this error: AAPT: error: 'remoteMessaging' is incompatible with attribute ...
Akash Gharu's user avatar
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0 answers
19 views

AMPscript in Location Entry push keeps runs when opening the app

We created a location entry message that has an AMPscript code that basically updates a field in a Data Extension by adding 1 to the value of that field. We implemented this solution to count push ...
Raas's user avatar
  • 17
1 vote
0 answers
28 views

Server Error Can't connect to the server: Unexpected HTTP response code from the identity service: 404. only on iOS

I would like to share an issue regarding the login process using the Salesforce SDK on iOS (latest version of the operating system). Currently, without using a VPN, I am unable to proceed with the app ...
Alexander De Mesa's user avatar
1 vote
3 answers
179 views

SFMCSDK for iOS - Framework Signature Validation Failed

We have been facing an issue recently with the SFMCSDK.xcframework signature on Xcode15. The builds are failing due to the signature check in XCode failing. https://github.com/salesforce-...
Georges's user avatar
  • 13
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0 answers
27 views

Sync is successful but data doesn't update in the salesforce backend

Within the soup , I have this Data : { "cursorId": "0x60001174a400", "currentPageIndex": 0, "pageSize": 1000, "totalPages": 1, "...
jobin john's user avatar
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0 answers
37 views

How can I query MobilePush Demographics to filter on Application Version?

Based on this I understand that _pushaddress is the data view that should be queried for MobilePush Demographics. However I notice there are some attributes visible on the MobilePush Demographics UI ...
Anay Shrikar's user avatar
-1 votes
1 answer
55 views

Salesforce Mobile SDK - Hybrid App

For hybrid app development I am getting error in installing force hybrid saying sfdx version as lower but I have the most recent one. C:\Users\Darshan>forcehybrid version Missing tools Installed ...
Darshan A Patil's user avatar
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0 answers
35 views

Salesforce mobile SDK sync when user comes from offline mode to Online

In our mobile app we are using Salesforce mobile SDK. Everything works fine for data synchronisation on online mode. But there is one issue offline with Android which I am not able to overcome. Please ...
Prabhakar Sharma's user avatar
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0 answers
35 views

Is there a way to return more response besides the "eventInstanceId" in the API after firing a trigger to a journey

Is there a way to return more response besides the "eventInstanceId" in the API after firing a trigger to a journey, Like I also want to get additional information in the In-app OR Mobile ...
Louie Sebastian's user avatar
1 vote
1 answer
178 views

Salesforce Marketing Cloud - Not Opted in with error "Missing or invalid device token"

Good morning, I am having issues in my iOS APP when trying to register for remote notifications using the SFMC Swift SDK: sfmc-sdk-ios v1.1.0 MarketingCloudSDK-iOS v8.1.0 The steps I am following are: ...
Alberto Rodríguez's user avatar
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0 answers
77 views

Mobile Push SDK creating iOS test users as OPTED OUT

As stated, the SFMC Mobile Push iOS SDK is creating test users in an OPTOUT status. Meaning the OPTOUT Date is same as the create date, and there is no OPTIN date. I found this post on here (on how ...
Patrick Downing's user avatar
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0 answers
41 views

Salesforce MobileSDK app login via SAML SSO still required to perform Salesforce MFA

My org has an SAML 2.0 Single Sign-On enabled with: Azure AD: SAML Identity Type: Federation ID SAML Identity Location: Subject Service Provider Initiated Request Binding: HTTP Redirect Use ...
raveeBunduwongse's user avatar
0 votes
1 answer
67 views

Creating a Android 13 (API 33) app with forcehybrid

As of November 1, 2023 all updates to apps on the Android Play Store need to be targeted at API 33 (Android 13). The documentation for the Hybrid Mobile SDK 11.0 say that the Target API is 33 and that ...
Rozgonyi's user avatar
  • 617
0 votes
0 answers
75 views

forcehybrid create error

friends! I am going throuh the trail "Develop with Mobile SDK". I installed Android Studio and a bunch of Android SDKs: I have set ANDROID_HOME to C:\Users\%USER%\AppData\Local\Android\Sdk. ...
Vladimir Egikyan's user avatar
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0 answers
106 views

SOQL Query API responds 503

Salesforce Mobile SDK: 10.2.0 Recently we are getting status code 503 errors on the iOS version of app in China region. The error shows up intermittently and not sure what could be the reasons for ...
Akshaya Jeevan's user avatar
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0 answers
139 views

SFMCSdk: Sometimes contact key is not changed

I've faced an issue when integrated the SFMC SDK for Android (version is 8.0.9). Sometimes contact key is not changed for our users. The chance is 0.2%. The integration code is listed below: ...
Ivan Gusev's user avatar
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0 answers
37 views

Enhanced Domain

We use the Mobile SDK to create iOS and Android applications. After this week's update to Winter '23 and enabling the Enhanced Domain setting for production, users can't use our apps. When the users ...
Shery Cherkasky's user avatar
0 votes
0 answers
62 views

Handling the triggering logic for in-app notifications on the app side?

When triggering in-app from marketing cloud how can we send metadata to the app if we want to handle the notification logic and message prompt dialog design on the app side? For example can we send ...
SFguy's user avatar
  • 1
0 votes
1 answer
184 views

Mobilepush multiple users/contacts on a single device

Our use case for the mpbilePush is to have multiple users/contacts associated with a single device. This is due to our SF structure, where businesses and contacts can be listed with the same phone ...
yoni349's user avatar
  • 133
1 vote
0 answers
143 views

MobilePush Android SDK(8.0.8) causing higher application wakeups and device battery consumption

We upgraded to SFMCSdk Android (8.0.8) from the previous version and since it was released, we have received alerts on Google Console of excessive wakeups on our application, which implies excessive ...
Vanesa Agulló's user avatar
0 votes
0 answers
48 views

How to modify and run SOQL query dynamically in swift/Objective-C SalesforceSDK 10.2.0?

How Update with dynamic value in the Where clause from Swift/Objective-c coding in the below 'usersyncs.json' configuration. ''' { "syncName": "syncDownUser", "syncType": ...
adijazz91's user avatar
  • 101
1 vote
1 answer
94 views

Mobile Push QUESTION - Contact Key

My DEV app team is making a change to the app so that unknown contacts will not be included in MC's all contact. This is done via the function setDelayRegistrationUntilContactKeyIsSet(true). How can ...
Giulia Orru IT's user avatar
0 votes
1 answer
101 views

MC - Cordova - AppPush conflict issue

During the process of implementing the MC SDK with my app, there is a conflict between the 3rd Party App Push and the SDK inserted in the marketing cloud, so I'm unable to proceed further. Our app is ...
Luna's user avatar
  • 27
1 vote
1 answer
227 views

Marketing Cloud SDK crash 8.0.8 and then On upgrade to 8.0.11 - Please add correct version of MarketingCloudSDK.bundle, Added version: 8.0.8/8.0.11

We have been using 8.0.8 build and it was working fine till yesterday but all of the sudden, our Nightly builds releasing to TestFlight start crashing. So we have tried to update our SDK to 8.0.11 ...
Ankit Thakur's user avatar
2 votes
0 answers
194 views

SalesforceMobileSDK Hybrid - Spring '23 Issue on Log-in

As of Spring 23' Release version, we've been experiencing issue on re-direct to home page on both Android and iOS devices. salesforce-mobilesdk-cordova-plugin: 9.1.1 / 10.2.0 We've tried isolating the ...
raveeBunduwongse's user avatar
0 votes
1 answer
499 views

User is getting auto logged into an app on iOS even after logout

We have a custom application build on SF mobile SDK. We have a connected app on the CRM side where we use REST APIs for the communication with the mobile application. We noticed a peculiar issue on ...
VarshaVRK's user avatar
1 vote
1 answer
390 views

Marketing Cloud SDK iOS: SFMCSdk.mp.refreshMessages returns false & not triggering SFMCInboxMessagesRefreshCompleteNotification

Environment MarketingCloudSDK 8.0.9 SFMCSDK 1.0.6 We implemented the MarketingCloudSDK and SFMCSDK with SPM according to the documentation. Problem Description We receive Push Notification and In ...
Sebastian Baar's user avatar
-1 votes
1 answer
156 views

MarketingCloud crashing with CoreData failures

We're seeing MarketingCloud crashing on our app while trying to perform few CoreData tasks. Here are the 2 stack traces with errors that we see on Crashlytics: Fatal Exception: ...
Gui Freitas's user avatar
2 votes
0 answers
347 views

How can I send analytic event about "push open" in Android SDK

I want to share a problem that I have been looking for a solution for a long time.I have checked all the steps in this document Integrate the SDK 10 times. There is no page on the internet that I ...
Rıdvan Özcan's user avatar
1 vote
1 answer
145 views

Crash on App start iOS version 8.0.8

We updated SDK version to 8.0.8 for using InApp messaging by method "trackEvent". Testing didn't catch crashes on app start. But we have a lot of it on production after release. We don't ...
Roman's user avatar
  • 21
0 votes
1 answer
292 views

Retrieving more than 2000 records from net.query & net.querymore in ReactNative- Salesforce sdk

net.query limits 200 records at a time. Where large number of records are not retrieving and does not even display an error but outputting response.done = false and response.nextRecordsUrl has a url ...
Ruchiran Avishka's user avatar
0 votes
1 answer
128 views

Android App is crashing after allow me screen during Login process

I am using mobile SDK v10.1.1 for logging into the salesforce credentials, I had successfully logged in and after that allow and cancel button is shown in the screen, I had clicked the allow and ...
Vinayak Khedkar's user avatar
0 votes
0 answers
223 views

Please Help - Salesforce crashing on iOS 15

Recently we started to seeing many crash logs in our iOS app and the crash-free rate significantly dropped. If someone has similar problem or able to help will be greatly appreciated. I will attach ...
Philip Konyarov's user avatar
1 vote
0 answers
258 views

Getting error while building in xcode error: non-portable path to file

After migrating to SFMCSDK to v8 everything seem to work fine. But now I get the following error when building the project: <module-includes>:2:9: error: non-portable path to file '"Headers/...
mschropp's user avatar
1 vote
0 answers
203 views

App with React Native + Force React + WaterMelon DB [closed]

I are trying to build react native app with 'forcereact', and it's working fine. and then when we try to add Watermelon DB for offline data, it's not working. these three are working together. If not ...
Bharat's user avatar
  • 11
3 votes
1 answer
1k views

Unable to login due to missing access token parameter for Identity Service - iOS

We have a growing number of users that are getting the following error on iOS after logging in to the connected app: "Server Error Can't connect to the server: The following required parameters ...
Rozgonyi's user avatar
  • 617
1 vote
1 answer
552 views

Getting a random crash on iOS MarketingCloud/SFMC SDK

I recently updated to the Marketing Cloud v8.0.6 and SFMC v1.0.4. I am able to receive pushes but every once in a while will get a crash when setting the URLHandlingDelegate. Here is my current ...
user114747's user avatar
0 votes
0 answers
32 views

Mobile Push SDK version issue

Our backend needs to send messages initiated by it (PUSH / EMAIL). A C# SDK documentation (https://github.com/salesforce-marketingcloud/FuelSDK-CSharp) was analyzed, which by the understanding is a ...
Omar Ali's user avatar
1 vote
1 answer
744 views

No such module "SFMCSDK" after migrating to v8

I've followed the migration instructions for updating to v8 of the Marketing Cloud SDK. Docs here: https://salesforce-marketingcloud.github.io/MarketingCloudSDK-iOS/get-started/get-started-migration....
user114747's user avatar
0 votes
2 answers
965 views

"Server Error - Can't connect to the server: unsupported URL" received on iOS mobile App

I'm not a programmer but Salesforce suggested I post this question here and hoping someone can point me in the right direction. We have the same iOS mobile app and Android app for our Experience Cloud,...
Ellen Henderson-Smith's user avatar
0 votes
1 answer
166 views

Error in executing JEST Unit Test cases in react-native project with Salesforce Mobile SDK created by forcereact

We are creating React-Native mobile App Using Salesforce Mobile SDK. In this project we setup JEST for unit test cases writing. But whenever it goes into Salesforce Mobile SDK API it failed and sends ...
Satish K. Azad's user avatar
1 vote
1 answer
176 views

Batch sync up - slow performance/performance improvement

Version of Mobile SDK Used: 9.2.1 Issue found in Native App or Hybrid App: Native App OS Version: All Device: All Steps to reproduce: syncUp We use SmartSync/SmartStore to sync offline data with ...
PatrykK's user avatar
  • 21
1 vote
0 answers
144 views

Salesforce Mobile SDK React Native: Invoke Biometric/Pin Prompt after timeout in react native app

Mobile-SDK version: v10.0.0 Platform: android, iOS React Native: 0.67.1 We are developing a react native app using salesforce SDK and have a requirement where we want the user to enter his/her pin/...
Anurag Tiwari's user avatar
0 votes
1 answer
37 views

Android Mobile SDK v9.2.1 closes the App once the allow button is clicked after the login is done

I am using mobile SDK v9.2.1 for logging into the salesforce credentials, I had successfully logged in and after that allow and cancel button is shown in the screen, I had clicked the allow and taking ...
Dinagar N's user avatar
0 votes
0 answers
31 views

App is not 64 bit compliant after adding SF SDK

I am getting error in uploading the APK to managed playstore when SF SDK is updated, I had added the 9.2.1 SDK in android the error is as below
Dinagar N's user avatar
1 vote
1 answer
745 views

Marketing Cloud Push SDK iOS Keychain crash

We are trying to implement Mobile SDK on iOS and Android. We haven't encountered any issues on Android, but on iOS the app keeps crashing. We have a Dev App and we deploy our builds using TestFlight (...
Alex's user avatar
  • 158
1 vote
1 answer
408 views

MarketingCloudSDK | In App Messaging | Button URLs not handled in delegate

I migrated the MarketingCloudSDK from Version 7.5.1 to Version 8.0.0. For some reason the buttons of the In App Messages are not handled anymore. The problem is that the delegate sfmc_handle(_ url: ...
riik's user avatar
  • 133
3 votes
1 answer
620 views

Connecting a Mobile App to multiple BUs

I am looking to understand the best practice for the scenario when a single app needs to be connected to multiple market-based BUs in order to allow each market to send push notifications to the ...
Cameron Evans's user avatar
3 votes
1 answer
210 views

SF Chat Android SDK v4.2.2 (latest) still contains legacy support libraries

The latest available version of the SF Chat Android SDK (com.salesforce.service:chat-ui:4.2.2) has not been migrated to AndroidX yet (after 3 years). It still depends on: com.android.support:...
David Miguel's user avatar
3 votes
2 answers
338 views

Force logout and database clearing in background mode after 9.1.1+ Salesforce MobileSDK update

We are facing a problem on IOS(iPad OS) devices when authorized users are logged out from applications when they hide applications in background mode. This problem appears after we had updated Mobile ...
Denys Liubchenko's user avatar

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