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Questions tagged [mobilesdk]

Salesforce Mobile SDK is an open-source suite of familiar technologies—like a REST API and OAuth 2.0—that you can use to build great mobile apps

1
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1answer
25 views

Salesforce Connected App using Salesforce Mobile SDK removed from Google Play Store due to webview spam policy

We have an issue where our app was removed from the Google Play Store noting a violation of the Salesforce's webview spam policy. Here is the full notification we received from Google Play Support: ...
2
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1answer
23 views

Create Pre Chat Records (Person Account) using Live agent Mobile SDK

We are implementing the Live Agent functionality on both website and mobile applications. The pre chat form should search for the Person Account Email Address in Salesforce, If it does not exist, ...
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1answer
21 views

Account is being logged in Account Settings in user's device (Android)

We have an application does not directly interact with the Android framework AccountManager in any way. The application authenticates with Salesforce by extending the provided OAuthWebviewHelper ...
2
votes
1answer
71 views

Hybrid Mobile App crash issue on iPad (iOS 12.1.1) - Due to synchronous network calls

PLATFORM AND VERSION iOS cordova v6.3.1, Salesforce Mobile SDK 4.2.0 Devices: App is built to install only on iPad devices. All iPad devices in the enterprise are enrolled under Apple’s Device ...
0
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1answer
18 views

SDK SOS version to use for App Android 8.1.0?

We are a Salesforce customer on behalf of a large group in the banking industry, we opened a ticket with the salesforce support who guided our team in charge of the salesforce Mobile section.   For ...
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1answer
17 views

Can you confirm the SDK SOS version to use?

We have opened leticket 22464515 with Salesforce Support because of the bug encountered in the Android General Company mobile app that crashes the app. After analysis, we found that this bug in the ...
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1answer
40 views

Push notification registration token get deleted after 45 days

As per the below screen shot, connection token gets deleted after 45 days. So mobile user need to reinstall the application after every 45 days period. Any work around is there so that no ...
1
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2answers
37 views

Mobile Push SDK Contact Key

Similar to this thread except we have used Salesforce Contact Id: Mobile Push SDK Functionality We are implementing MobilePush some time after the initial implementation of Sales Cloud and Marketing ...
1
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0answers
11 views

SF Marketing Cloud connections with Xamarin

We are looking at integrating the MobilePush feature of the Marketing Cloud Mobile Studio into a new mobile app we will be building: https://help.salesforce.com/articleView?id=mc_mp_get_started.htm&...
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1answer
58 views

Salesforce Mobile SDK issue with Xcode 9

I have used salesforce mobile sdk 4.3 in Xcode 8.3. It is working fine but after updating to Xcode 9 it is crashing while tapping on gear icon in Login screen. Crash error: unable to dequeue a cell ...
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0answers
20 views

Mobile SDK - SyncUp of records with more than 25 childs

We have an Hybrid App using React Native and Salesforce mobile SDK, we are facing some issues when we need to do a SyncUp and one of the records that will be sync have more than 25 child records, like ...
0
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1answer
38 views

Salesforce mobile sdk issue

I have used salesforce mobile sdk(version 4.3) in my ios native app. In the login screen of salesforce I have changed from production to sandbox environments.While switching the environments I am ...
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0answers
26 views

Salesforce Certificate Pinning

I have implemented Salesforce Mobile SDK in my Hybrid app (Ionic 3) for all the service call between my app and Salesforce. During the security testing, I am requested to implement the SSL Pinning. ...
0
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2answers
88 views

Lookup field in restApi

I try to make a restApi call for create. One field in this Object is a lookup field. How is the syntax to make an api call with a lookup field in the iOS Salesforce MobileSDK? I tried: request = ...
-1
votes
1answer
48 views

Get Subscription key based on customerKey

I need subscriptionKey from salesforce marketing cloud based on other field(such as email, customerId). I want to create API in which I will pass value of those field and I would like to return ...
0
votes
0answers
21 views

Deleting Connected App Impact

If I delete a Connected App which is associated with a hybrid Mobile App then will I be able to use the mobile app for login and API calls? I am able to successfully use the Mobile App (Login/API's/...
2
votes
1answer
80 views

Marketing Cloud Mobile Studio Subscriber key

I'm trying to understand how I can do targetted push notifications from Marketing Cloud within a journey. I'm having a hard time understanding how will I identify specific people and setting their ...
1
vote
0answers
80 views

Mobile Push SDK Functionality

I would like to get some best practice with Mobile Push SDK and Contact Keys and making sure we don't create duplicate contacts in MC. The high level architecture looks like this: The issue that we ...
0
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0answers
57 views

Marketing Cloud Mobile push message creates new Inbox in Mobile App

When we trigger a message to download to the mobile app’s inbox on users’ mobile devices using Mobile Push from Marketing Cloud the messages are landing in a New Inbox in the mobile app. Can we link ...
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0answers
19 views

Creating user defined functions in SQLite using SalesforceMobileSDK-iOS

I am using SalesforceMobileSDK-iOS for building native iOS app that interact with the Salesforce platform. I need to create a user defined functions in SQLite database for example RemoveDiacritics. ...
0
votes
1answer
196 views

REST API Call - Request Timeout

Hybrid Mobile App Cordova 8.0.0 Angular 1.7.5 Salesforce MobileSDK 6.2 Method - force.apexrest Issue - Salesforce REST API Call - Request Timeout (20%). Details - When the mobile app is hitting ...
0
votes
1answer
261 views

Can I integrate salesforce marketing cloud push notification sdk with react native application?

I have react-native mobile application.I want to send push notification to the react native application from salesforce marketing cloud.How do i integrate my react native application with SFMC?Do we ...
1
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0answers
95 views

Login with google in the Salesforce SDK in react native

We are building an application where we need to use the google login the login to salesforce. We have setup everything in our salesforce environment to enable this. When we do it with the browser it ...
1
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0answers
23 views

Mobile SDK: How to remove “Safari will open briefly” popup during Advanced Authentication

I'm working on a React Native app using Mobile SDK 6.2, but I believe my question would apply equally to a Native iOS app. I started the app from the "basic react native mobile" template. I've ...
2
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0answers
37 views

Salesforce Android SDK - SyncDown creates two records of custom object

Below is the scenario which we are facing now. Any help would be highly appreciated. Step 1: Create account rest request Step 2: Request sent out and received by salesforce and record is created ...
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0answers
71 views

Salesforce Mobile SDK v4 - Does it support Swift 4?

If I have an older iOS app that was built with Objective C and is now to be upgraded to Swift 4 (by a contract ios developer) do we need to also upgrade the Salesforce mobile SDK to the latest version ...
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0answers
276 views

How to send push notifications to IOS devices via Firebase Cloud Messaging

I created a connected app with Push Messaging enabled and the "Android GCM" option selected for the Supported Push Platform. For the api key, I am using the legacy key of my Firebase Cloud Messaging (...
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0answers
219 views

Mobile push message in not getting delivered

I am trying to send mobile push through app in marketing cloud, however it is being delivered. It says it has been send however the send count is zero. I have implemented mobile push SDK in the ...
2
votes
1answer
178 views

Marketing Cloud - Push Notification iOS Title Not Set

Currently I made an application with push notification function from Marketing Cloud. I used MCCordovaPlugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin) to get the push ...
2
votes
1answer
79 views

SDK SmartStore Soup Limit

For a proof of concept using Salesforce Mobile SDK, one major requirement is to be load 50k records from Salesforce and store locally offline. After understanding the SmartStore function and ...
1
vote
2answers
35 views

Salesforce support for JB4A-SDK-Android v4.5.0

Does anyone know how long Salesforce will continue support for JB4A-SDK-Android v4.5.0? (Since currently the SDK is deprecated)
1
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1answer
54 views

Salesforce Mobile

I did some research about Mobile SDK and Marketing Cloud SDK, but I didn't understand how can I do the connection between Salesforce and Android, for example. I'm trying to understand if I have to ...
1
vote
2answers
394 views

Marketing Cloud cordova plugin error can not enablePush - iOS

so i wanted to create a cordova hybrid app using SalesforceMobileSDK alongside MarketingCloud plugin for push notification. I've added SalesforceMobileSDK cordova plugin and so far it runs perfectly. ...
0
votes
2answers
583 views

Marketing Cloud Cordova Plugin Push Notification Issue - iOS and Android

I've implemented MC Cordova Plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin) for push notification through Marketing Cloud for hybrid mobile app, but encountering problems. On ...
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0answers
745 views

Native iOS app. How to pass authorization token into Webview for a community users?

We created a simple iOS native app, which should allow users to login into SF once and then open Lightning community app in a Webview. For this purposes we have below steps: User launch the mobile ...
1
vote
1answer
58 views

Can I Cancel a Mobile SDK Login?

I am working on mobile iOS and Android apps for our Community, and am using the Salesforce Mobile SDK to handle OAuth. We are using deferred login so that we can provide limited guest access to the ...
1
vote
0answers
232 views

How do I know if my Apple Push Services is correct?

I am using Salesforce Marketing Cloud to push notification by using Mobile Push SDK. Recently, I have to renew my Certificate for some reasons. I follow the instruction and create a Provisioning ...
2
votes
2answers
220 views

Why is the Salesforce Snap Ins SDK for Android and iOS so huge?

I installed the SDKs for both Android and iOS to use the Live Agent for my company. Although the built app size on Android/iOS grew by at least 25MB! Is there any reason why it's so huge? I can't ...
1
vote
1answer
357 views

Marketing Cloud Push won't increment the badge no in iOS

I am getting issues with Badge count on IOS. When I send the push notification via ET, (And yes I picked 'yes' to increment badge count in iOS)it always set the badge attribute in payload as '1'. ...
1
vote
1answer
135 views

Can I use a beacon to enter a Journey with my app?

I would like to know if I can enter my mobile app users into a journey when they enter the range of a beacon and/or geolocation. I know you can trigger a push notification via a beacon/geolocation ...
1
vote
1answer
217 views

Salesforce Mobile SDK & iOS 11 Compatibility?

I know that iOS 11 is going to release soon. I have been searching the internet about this so that we aren't caught off guard with our iOS app that uses it but I haven't seen anything yet. Is anyone ...
1
vote
1answer
340 views

Push notifications to an Android app since Google moved GCM to Firebase?

First the short version: has anyone managed to get push notifications from Salesforce working with an Android app, since Google moved Google Cloud Messaging into Firebase Cloud Messaging? A friend of ...
2
votes
0answers
91 views

Hybrid Remote on Mobile SDK 5+: how to handle cordova.js on iOS?

I'm currently making the move from MobileSDK 4.x to 5.2 for a hybrid remote app with Android and iOS builds, and I need some help on using cordova.js on iOS. I'm observing that cordova.js is not ...
0
votes
1answer
219 views

How to call a apex rest service from salesforce mobile sdk-android?

I need to call apex rest service from salesforce mobile sdk-android. I can execute the soql query by calling RestRequest.getRequestForQuery() method. How to call apex service from RestRequest class?
0
votes
1answer
55 views

Sales force send push notification calls APNS or Android?

We are currently working on integrating sales force mobile push sdk in our android app. We have the salesforce sdk returning the device token and also we are able to trigger the push notification. But ...
0
votes
1answer
63 views

Salesforce Mobile SDK error when fetch plugin SalesforceMobileSDK

I've been trying to create a hybrid application with sdk but at a point of creation it gives me the following error: Error: Failed to fetch plugin https://github.com/forcedotcom/SalesforceMobileSDK-...
3
votes
2answers
322 views

Why do we need the com.salesforce plugin for cordova apps?

I have a lingering question. For Hybrid Salesforce Apps, why do we need the 'com.salesforce' cordova plugin? We are able to fetch the Salesforce data using the ForceJS library as it is? :)
0
votes
1answer
65 views

Creating hybrid local app in CMD using mobile SDK

I am trying to create hybrid_local app for which I have followed the following steps in Windows environment: Installed JDK Installed Android Studio 2 Installed Android SDK from Android Studio 2 ...
0
votes
1answer
347 views

logout the mobile app using Salesforce Mobile SDK for iOS

I am developing a mobile app in iOS native for Salesforce users using the Salesforce mobile SDK. Almost I have completed the basic features like create, edit and delete records from my mobile app. I ...
1
vote
1answer
112 views

NullPointerException ETPush.getInstance Android SDK 4.9.2

We updated the com.exacttarget.etpushsdk:etsdk to version 4.9.2. After we released the new version of our App we see several NullPointerExceptions that are caused by the SDK. Fatal Exception: java....