Questions tagged [mobilesdk]

Salesforce Mobile SDK is an open-source suite of familiar technologies—like a REST API and OAuth 2.0—that you can use to build great mobile apps

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31 views

Unable to debug mobile version of lightning component on PC in Summer20

With Summer20 release the ability to debug the mobile version through the F12 debug console in Chrome was gone. When trying to switch to the mobile version, the application crashes into Classic and ...
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MobileSDK for IOS app comes out with blankScreen and a error Message

When I run the project in Xcode I am getting white screen with error message attached is the screenshot of the error message.
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29 views

Integrating Mobile SDK in existing React Native app

We have an existing React Native application that we would like to integrate with the Mobile SDK. Is this something that we can do? Is there a recommend way to do this? Is there any specific ...
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22 views

Marketing Cloud MobilePush SDK IOS React Native not showing the Device ID in the Marketing Cloud All Contact

MobilePush SDK IOS React Native not showing the Device ID in the Marketing Cloud All Contacts Base on the links here: https://github.com/salesforce-marketingcloud/react-native-marketingcloudsdk We ...
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12 views

Leave message to live agent console while no agent avalible

We use ServiceSDK-Android and ServiceSDK-Ios implement chat with live agent . Now we need add a function : client can leave message to live agent console while no agent avalible. but we did not find ...
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22 views

Deeplinking not working in In-app messaging using Marketing Cloud MobileSDK

Our mobile app developers are trying to setup deeplinking in In-app messaging using the Marketing Cloud SDK but it is not working as expected even after following the instructions for the official ...
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29 views

Crash in ios - [SFKeychainItemWrapper dictionaryItemFromKeychain] - line 230

I have a mobile application built with React Native 0.60.5 and the SalesforceMobileSDK-iOS 7.3. The app was shared through testflight and some users reported crashes, all of them with the same ...
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71 views

Firebase version of latest Salesforce Service SDK is outdated

We have noticed that latest Service SDK https://github.com/forcedotcom/ServiceSDK-Android/releases/tag/224.0.0 seems to still be using Firbase 17.3.0. Can anyone know when the Service SDK team will be ...
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24 views

Salesforce Mobile SDK Cordova issue: 'NSInvalidArgumentException', reason: '-[SFHybridViewController setEnabledAutorotation:]

I am trying to upgrade the plugins in my Ionic Cordova app and I keep getting an error in iOS (it's fine on Android). I click the app, and it loads with the splash screen but gets stuck there. I get ...
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22 views

Salesforce Android SDK Login Issue

We are receiving a complete black screen for some duration before Salesforce login page appears in our android App. Below are more details on same :- We are receiving this in PROD environment. Type ...
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36 views

<mobilesdk> How do I set up multiple custom URIs in login's display?

We are developing an IOS application using the Mobile SDK for iOS in our project. Refer to the following document to find out how to use the info.plist file The SFDCOAuthLoginHost property is used to ...
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9 views

Pass custom parameters to Salesforce Login page

I'm using Salesforce mobile SDK with Connected App, OAuth2 flow for connecting to Salesforce Community. Currently, I'm looking for an approach on how to pass additional custom parameters to the Login ...
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27 views

mobilesdk LIMIT_EXCEEDED - The request can\U2019t contain more than 25 operations

Hi receiving the following error when trying to sync parent and child records where the parent has more than 25 child records. MobileSDK Version 7.2, iOS Swift project. compositeResponse = ( ...
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Images does not show in Mobile app

I will try my first question here, as Salesforce Support sent me in this direction... we have a mobile app, which is actually just showing a web page. In the app we show Salesforce Knowlegde Articles, ...
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1answer
36 views

How to open another app from my app via Mobilepush?

I would like to open Instagram app or Facebook app if my customers click on any of the links from my push notifications. Is there any way of doing this from the SDK for Android and iOS? I've been ...
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1answer
31 views

Do I need to upgrade my iOS MarketingCloudSDK due to HTTP/2?

I got in my iOS app the MarketingCloudSDK (v6.4.2). As I got this email from Salesforce: "If you do not update your application to use the .p8 Auth Key by July 25, 2020, then your iOS messages will ...
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70 views

Using Salesforce mobile SDK how do I call an Apex REST endpoint?

In my scratchorg I've got: @RestResource(urlMapping='/Test/') global without sharing class RestTest { @HttpGet global static String test() { return 'cat'; } } And in workbench I'...
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15 views

Using Salesforce dashboard in salesforce MOBILE sdk based app or may be some other app out side salesforce context

I want to render the salesforce based dashboards in mobile app which is based on SFSDK only. What will be the best way to do it? Currently i am making the call to get the dashboard data and then ...
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17 views

Community user authentication with hybrid mobile apps

We make https://apps.apple.com/us/app/blackthorn-check-in/id1439947532. We want a Community user to be able to log in and hit our packaged UI in our mobile app. We're using the Ionic Salesforce ...
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9 views

How to get error logging for Android Mobile SDK

We are using the Salesforce Mobile SDK with our custom Android app. After our most-recent Android app release, customers where no longer able to use chat. We believe the issue is with the updated ...
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1answer
46 views

Has anyone used the Mobile SDK with Capacitor?

The Salesforce Mobile SDK has a cordova plugin. The Capacitor platform supports most but not all Cordova plugins (see known incompatability list). Does anyone know if the Salesforce mobile sdk cordova ...
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19 views

crash on iOS 10 showing Knowledge UI

We're seeing a crash on iPad + iOS 10.3.3 when attempting to present the Knowledge UX. This doesn't reproduce in the iOS 10 simulator, and we only have a single iOS 10 device to test on. Are there ...
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11 views

Why SDK chat didn't support multiline message?

When agent reply message that contain new line to customer mobile application. The message in the customer chat show in the single line.
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94 views

Unable to login through the mobile sdk app

< mobilesdk > I followed the below trailhead, after updating bootconfig.plist. file when building and run it opens the app in simulator but after few seconds app screen turns into black and ...
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6 views

Live Agent SDK - How to popup dialog confirm send picture?

While agent request file for customer. Customer touch some file in libuary, then the file will send to agent. To prevent worng attach file, I need to popup confirm dialog. Could I have step for ...
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10 views

unable to add parameter in ios SDK code of SFDC

The Cordova plugin for the Salesforce Mobile SDK is available here: https://github.com/forcedotcom/SalesforceMobileSDK-CordovaPlugin/tree/v7.0.0 The iOS SDK file path is here (after you download the ...
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20 views

Live Chat SDK - How to force set chat UI language?

My Application have menu for setup language, but Live chat SDK detect language from device region. Could I force chat language to match my application?
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23 views

After a successful login we are redirected to the community page instead of having access to the android app

we need to develop an android app that makes the connection to SF using the Mobile SDK. We follow all the steps indicated in the official guide but we are having problems, because after a successful ...
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1answer
27 views

Callback for when a Notification is opened on an Android app

I am new to marketing cloud and after going through the documentation I haven't found anything similar to a callback for when the SalesForce notification is clicked. In our project we also use the ...
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1answer
21 views

How to use the “All” data category?

The ServiceSDK docs suggest that we can provide the virtual data category “All”, which is visible in the portal, as the rootDataCategory for the SCSServiceConfiguration in the ServiceSDK. But when I ...
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1answer
30 views

Discard In-App Message based on the date sent to customer

I created a journey with recurring scheduling and data extension. I want to display a certain In-App message when a new customer is inserted in a table, but the customer can see the message up to 7 ...
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53 views

How to conditionally display a geofence notification - not mobile PUSH notification?

I understand that geofence triggered notifications are actually downloaded and triggered upon fence transitions - not a PUSH notification. Like the poster of this question, I have a data extension ...
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11 views

How to get logs in Salesforce using Mobile SDK for react native app for android when you use the syncUp metthod provided by mobilesync

We are creating an android app using mobile sdk development for react native app using MobileSyncExplorerReactNative template. As per it syncUp method is used to sync the code in offline and online ...
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51 views

How to Identify a Close button in a In-App that is pushed to a application

We are doing the in-app message design on SFMC, there is a close button on the UI message. When we click on the close button its not closing the In-app its redirecting to the link that is given in the ...
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17 views

Changes that impact Mobile SDK 5.3.0 behavior

I have a customer who is starting to get 'SSL Untrusted Certificate Authority' on their custom Android app developed using Salesforce Mobile SDK 5.3.0. They get this error upon clicking the '...
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32 views

Not able to logout and login without closing app and use SmartStore and MobileSync again

As you know in CCEP we are adapting the SDK more and more to our internal applications so we decided to use MobileSync and SmartStore to handle all the sync mechanism. So far so good, but we are ...
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47 views

Migration of existing forcehybrid apps from AngularJS to Angular

We have an existing app running on Cordova 9.0.0, forcehybrid CLI 7.3.0 and Salesforce SDK 7.2.0 which is built using AngularJS v1.7.5. As it is known that AngularJS is deprecated and is not actively ...
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42 views

iOS Custom App - SSL Error while trying to connect to salesforce on 4G

We have an iOS iPad app which is built using Salesforce Mobile SDK. Last two days we are facing issues while syncing work back to Salesforce. When they try to sync, it shows this error, " Server ...
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1answer
40 views

“file is not a database” error - Conflict between SF SDK Cordova plugin and Cordova Plugin File

We have come across a bad issue on android where the user installs the app on an android device and logs into Salesforce with it. Then they uninstall the app, reinstall it, and login again. The first ...
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16 views

Does mobile SDK require consent handling?

The latest SDK version (4.4.0) handles consent. For example, you're able to send consent signals: KruxEventAggregator.consentGetRequest(consentGetAttributes); KruxEventAggregator.consentSetRequest(...
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39 views

Salesforce iOS Remote Hybrid SDK works incorrect with SSO

We're using Salesforce iOS Remote Hybrid SDK in our app, version 7.1.2, that is shared for different clients, and it works ok with simple oAuth2 flow. However, started from Spring 2020 release, it's ...
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34 views

SFRestAPI.h in the Objective-C SDK appears to be missing methods

I'm building a Salesforce integration in an existing iOS app. As part of the integration workflow, I need to allow a user to upload a PDF to a specific opportunity. When the upload is complete, it ...
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1answer
52 views

How can I prevent the mobile sdk login screen from appearing as a modal in iOS?

I have a Cordova Hybrid mobile app using the Salesforce Mobile SDK v7.0.0. I recently upgraded my macOS as well as changed some other plugins which required me to re-install the Salesforce Mobile SDK ...
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13 views

How to create a file from mobile sdk?

I've got a mobile app using the Salesforce Mobile SDK and I want to upload a large ~10mb JSON file. I'm trying to use sendRequest on endpoint: /services/data/sobjects/ContentVersion in order to ...
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146 views

Opens in mobile push are not reflected in marketing cloud

Recently we have created and integrated an android app into the Mobile push of Mobile Studio. We have implemented the Marketing Cloud Mobile Push Android SDK in the app. Additionally, to implement ...
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1answer
177 views

Problem in the integration of the SDK with an application

We need to solve a problem with the the intregration of the SDK with the Android application. This is a scenario: we're collaborating with a a development company in order to integrate Marketing ...
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230 views

SSO between Salesforce - Mobile app - web service provider

I'm trying to understand if it's possible to maintain a SSO session between 3 different elements: Mobile APP (Android/IOS) - developed with Salesforce SDK Salesforce (Identity provider) Web service ...
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2answers
87 views

Set (override) locale for Embedded Service SDK

We're using Embedded Service SDK in our react app for ServiceChat functionality. Processing a case with different locale settings in the Salesforce system and on a specific user device, SDK will load ...
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1answer
16 views

hybrid remote app header is not getting hide

i am using hybrid remote app, and running it on android emulator. The app which is connected to sandbox does not have app header after login. same when used for production, it shows app header after ...
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1answer
35 views

Configuring oauthRedirectURI dynamically in SalesForceMobile SDK for Login in android

I am working on an app SalesForce SDK for login in android. We are using 'com.salesforce.mobilesdk:SalesforceSDK:8.+'. I am able to configure the login url dynamically through code but not able to ...

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