Questions tagged [mobilesdk]
Salesforce Mobile SDK is an open-source suite of familiar technologies—like a REST API and OAuth 2.0—that you can use to build great mobile apps
317
questions
-1
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0
answers
26
views
issue with iOS SDK for precompiled header
I am getting this issue in my project
failed to emit precompiled header ------ MySpace-Bridging-Header.h'
I was using pod 'SalesforceMobileSDK-iOS','~> 3.3' earlier for salesforce related APIs and ...
-1
votes
0
answers
22
views
React native MobileSDK logout is NOT working for IOS, but redirecting user to SF allow access screen instead of login page
oauth.logout();
BackHandler.exitApp();
When I am trying to logout from my iPad it redirects me to the SF allow access screen instead of the login page.
-1
votes
0
answers
21
views
MobilePush geofence message triggering at specified time
I am wondering whether it is possible to trigger MobilePush geofence message at a certain time.
The use case is to send an alert message of sudden metro line disruption when anyone enters the ...
-1
votes
0
answers
19
views
Who i can delete DevicesId without delete the contactkey
Hello,
I`ve some messages the SFMC has try send to Contacts with a deviceid optout, have Contacts with two or more devices logged, but with one Optin, in theory the SFMC should try only send to this ...
-1
votes
0
answers
19
views
How to remove "Get accounts" feature from Mobile SDK ? (we are not using this feature and cant give disclaimer on the app)
We have integrated Mobile SDK to configure salesforce chat with our mobile app but that got rejected by Google with an error code
"your app is handling the following users' information without an ...
0
votes
0
answers
32
views
SOQL Query API responds 503
Salesforce Mobile SDK: 10.2.0
Recently we are getting status code 503 errors on the iOS version of app in China region. The error shows up intermittently and not sure what could be the reasons for ...
- 116
0
votes
0
answers
38
views
SFMCSdk: Sometimes contact key is not changed
I've faced an issue when integrated the SFMC SDK for Android (version is 8.0.9). Sometimes contact key is not changed for our users. The chance is 0.2%. The integration code is listed below:
...
0
votes
0
answers
36
views
Enhanced Domain
We use the Mobile SDK to create iOS and Android applications.
After this week's update to Winter '23 and enabling the Enhanced Domain setting for production, users can't use our apps. When the users ...
0
votes
0
answers
26
views
Handling the triggering logic for in-app notifications on the app side?
When triggering in-app from marketing cloud how can we send metadata to the app if we want to handle the notification logic and message prompt dialog design on the app side? For example can we send ...
- 1
0
votes
1
answer
95
views
Mobilepush multiple users/contacts on a single device
Our use case for the mpbilePush is to have multiple users/contacts associated with a single device.
This is due to our SF structure, where businesses and contacts can be listed with the same phone ...
- 81
0
votes
0
answers
20
views
Trying to upgrade to latest version of SalesforceSDK
I have an iPad application that is using Salesforce SDK 6.2.0, which I am trying to upgrade to the latest version of SDK. I ran the pod install, but I’m getting the following error:
'...
- 1
0
votes
0
answers
97
views
Error when trying to integrate with salesforce mobile push sdk in Android Studio
Im getting this error when trying to integrate with SF mobile push sdk in Android platform. Any clue how to resolve this?
I have tried changing the gradle/JVM/Kotlin version of the project but no luck....
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1
vote
0
answers
72
views
MobilePush Android SDK(8.0.8) causing higher application wakeups and device battery consumption
We upgraded to SFMCSdk Android (8.0.8) from the previous version and since it was released, we have received alerts on Google Console of excessive wakeups on our application, which implies excessive ...
0
votes
0
answers
83
views
Mobile app React native upgrade failing due to incompatible SDK react native version
Base on the link here: https://github.com/salesforce-marketingcloud/react-native-marketingcloudsdk
We are using Salesforce marketing cloud for our mobile app development team needs to upgrade react ...
- 1
0
votes
0
answers
41
views
How to modify and run SOQL query dynamically in swift/Objective-C SalesforceSDK 10.2.0?
How Update with dynamic value in the Where clause from Swift/Objective-c coding in the below
'usersyncs.json' configuration.
'''
{
"syncName": "syncDownUser",
"syncType": ...
- 101
1
vote
1
answer
78
views
Mobile Push QUESTION - Contact Key
My DEV app team is making a change to the app so that unknown contacts will not be included in MC's all contact. This is done via the function setDelayRegistrationUntilContactKeyIsSet(true).
How can ...
0
votes
0
answers
34
views
I am having issue in using multiple soups in smartstore Salesforce Mobile SDK and are not able to use globalstore.json. I am using ReactNative
Hi I am creating a project with React Native using the Salesforce Mobile SDK but I am having issue in adding a second soup to the contact soup of the sample app.
I tried registering a second soup, and ...
0
votes
1
answer
47
views
MC - Cordova - AppPush conflict issue
During the process of implementing the MC SDK with my app, there is a conflict between the 3rd Party App Push and the SDK inserted in the marketing cloud, so I'm unable to proceed further.
Our app is ...
- 21
1
vote
1
answer
167
views
Marketing Cloud SDK crash 8.0.8 and then On upgrade to 8.0.11 - Please add correct version of MarketingCloudSDK.bundle, Added version: 8.0.8/8.0.11
We have been using 8.0.8 build and it was working fine till yesterday but all of the sudden, our Nightly builds releasing to TestFlight start crashing. So we have tried to update our SDK to 8.0.11 ...
- 119
0
votes
0
answers
71
views
React native MobileSDK logout is NOT working, but redirecting user to SF allow access screen!
On logout, instead of being redirected to the log in screen, the user is redirected to the allow access screen:
oauth.logout(
() => {
logMessage('user logged out', id);
}...
2
votes
0
answers
166
views
SalesforceMobileSDK Hybrid - Spring '23 Issue on Log-in
As of Spring 23' Release version, we've been experiencing issue on re-direct to home page on both Android and iOS devices.
salesforce-mobilesdk-cordova-plugin: 9.1.1 / 10.2.0
We've tried isolating the ...
0
votes
1
answer
328
views
User is getting auto logged into an app on iOS even after logout
We have a custom application build on SF mobile SDK. We have a connected app on the CRM side where we use REST APIs for the communication with the mobile application. We noticed a peculiar issue on ...
1
vote
1
answer
254
views
Marketing Cloud SDK iOS: SFMCSdk.mp.refreshMessages returns false & not triggering SFMCInboxMessagesRefreshCompleteNotification
Environment
MarketingCloudSDK 8.0.9
SFMCSDK 1.0.6
We implemented the MarketingCloudSDK and SFMCSDK with SPM according to the documentation.
Problem Description
We receive Push Notification and In ...
-1
votes
1
answer
103
views
MarketingCloud crashing with CoreData failures
We're seeing MarketingCloud crashing on our app while trying to perform few CoreData tasks. Here are the 2 stack traces with errors that we see on Crashlytics:
Fatal Exception: ...
1
vote
0
answers
219
views
How can I send analytic event about "push open" in Android SDK
I want to share a problem that I have been looking for a solution for a long time.I have checked all the steps in this document Integrate the SDK 10 times. There is no page on the internet that I ...
0
votes
0
answers
46
views
Customize theme for Lock Screen controls and background on Salesforce iOS mobile SDK
Reporting this issue here as suggested by Salesforce Technical Support team. We have raised similar query on Github and link is shared below:
Version of Mobile SDK Used: 10.2.0
Issue found in Native ...
0
votes
0
answers
265
views
iOS MarketingCloud / SFMC SDK producing random app crashes
I have upgraded to MarketingCloud / SFMC SDK (v8.0.8 / v1.0.6) for a few months, recently we are getting more random app crashes reported by our customers and also on our monitoring tool. Looking into ...
- 11
1
vote
1
answer
116
views
Crash on App start iOS version 8.0.8
We updated SDK version to 8.0.8 for using InApp messaging by method "trackEvent". Testing didn't catch crashes on app start. But we have a lot of it on production after release. We don't ...
- 21
0
votes
0
answers
19
views
How to eliminate notification number in IOS APP?
Please advise how to eliminate notification numbers in APP (as circled photo), or only showing it "1" when there's more than 1 Notification.
We logged a case but didn't get answers. (We are ...
0
votes
0
answers
55
views
Not able to compile the project with Salesforce Mobile SDK(version 8.0.0) for android
The current parent app in android is running on the Salesforce Mobile SDK with version 8.0.0(Gradle:'com.salesforce.mobilesdk:SalesforceSDK:8.0.0'). The sdk is throwing the below error during the ...
- 5
0
votes
0
answers
47
views
Mobile App Event Tracking Payload
I'm implementing Mobile App Event Tracking to determine in which situation and screen my in-app messages should show, but when I received the payload from SDK the notification service with default ...
0
votes
0
answers
49
views
MoiblePush API error 20002
we are trying to call /device/v1/registration
with
{
"deviceId": "xxxxxx",
"etappid" : "00000000-0000-0000-0000-0000000000000",
"device_token&...
- 171
0
votes
0
answers
131
views
Android - Firebase migration
Just recently migrated my project to different Firebase project (needed to change data location). Did a setup for app and new Cloud Messaging services in Firebase and created new app in MobilePush ...
- 25
0
votes
0
answers
84
views
Salesforce react native push SDK - contact key is null
We are using SF react native SDK to send mobile push
but getting this error contact key null
when we try to call this function getSdkState() i get undefined
like getTags and getAttributes
It appears ...
0
votes
1
answer
245
views
Retrieving more than 2000 records from net.query & net.querymore in ReactNative- Salesforce sdk
net.query limits 200 records at a time. Where large number of records are not retrieving and does not even display an error but outputting response.done = false and response.nextRecordsUrl has a url ...
0
votes
1
answer
73
views
Android App is crashing after allow me screen during Login process
I am using mobile SDK v10.1.1 for logging into the salesforce credentials, I had successfully logged in and after that allow and cancel button is shown in the screen, I had clicked the allow and ...
- 101
0
votes
0
answers
155
views
MobileSDK for Ios: Force user to login and re authenticate after logout
I wonder following fix is right or not.
Develop environment: Salesforce MobileSDK 8.3 for iOs
Login flow: user-agent flow
After enable enhanced domain for salesforce Sandbox, when user log-out it's ...
- 21
0
votes
0
answers
180
views
Please Help - Salesforce crashing on iOS 15
Recently we started to seeing many crash logs in our iOS app and the crash-free rate significantly dropped. If someone has similar problem or able to help will be greatly appreciated.
I will attach ...
1
vote
0
answers
232
views
Getting error while building in xcode error: non-portable path to file
After migrating to SFMCSDK to v8 everything seem to work fine. But now I get the following error when building the project:
<module-includes>:2:9: error: non-portable path to file '"Headers/...
- 23
1
vote
0
answers
172
views
App with React Native + Force React + WaterMelon DB [closed]
I are trying to build react native app with 'forcereact', and it's working fine.
and then when we try to add Watermelon DB for offline data, it's not working.
these three are working together. If not ...
- 11
3
votes
1
answer
1k
views
Unable to login due to missing access token parameter for Identity Service - iOS
We have a growing number of users that are getting the following error on iOS after logging in to the connected app: "Server Error Can't connect to the server: The following required parameters ...
- 607
1
vote
1
answer
415
views
Getting a random crash on iOS MarketingCloud/SFMC SDK
I recently updated to the Marketing Cloud v8.0.6 and SFMC v1.0.4. I am able to receive pushes but every once in a while will get a crash when setting the URLHandlingDelegate. Here is my current ...
- 23
0
votes
0
answers
25
views
Mobile Push SDK version issue
Our backend needs to send messages initiated by it (PUSH / EMAIL). A C# SDK documentation (https://github.com/salesforce-marketingcloud/FuelSDK-CSharp) was analyzed, which by the understanding is a ...
- 1
1
vote
1
answer
548
views
No such module "SFMCSDK" after migrating to v8
I've followed the migration instructions for updating to v8 of the Marketing Cloud SDK. Docs here: https://salesforce-marketingcloud.github.io/MarketingCloudSDK-iOS/get-started/get-started-migration....
- 23
0
votes
2
answers
613
views
"Server Error - Can't connect to the server: unsupported URL" received on iOS mobile App
I'm not a programmer but Salesforce suggested I post this question here and hoping someone can point me in the right direction.
We have the same iOS mobile app and Android app for our Experience Cloud,...
0
votes
1
answer
142
views
Error in executing JEST Unit Test cases in react-native project with Salesforce Mobile SDK created by forcereact
We are creating React-Native mobile App Using Salesforce Mobile SDK.
In this project we setup JEST for unit test cases writing. But whenever it goes into Salesforce Mobile SDK API it failed and sends ...
1
vote
1
answer
146
views
Batch sync up - slow performance/performance improvement
Version of Mobile SDK Used: 9.2.1
Issue found in Native App or Hybrid App: Native App
OS Version: All
Device: All
Steps to reproduce: syncUp
We use SmartSync/SmartStore to sync offline data with ...
- 21
1
vote
0
answers
122
views
Salesforce Mobile SDK React Native: Invoke Biometric/Pin Prompt after timeout in react native app
Mobile-SDK version: v10.0.0
Platform: android, iOS
React Native: 0.67.1
We are developing a react native app using salesforce SDK and have a requirement where we want the user to enter his/her pin/...
0
votes
1
answer
34
views
Android Mobile SDK v9.2.1 closes the App once the allow button is clicked after the login is done
I am using mobile SDK v9.2.1 for logging into the salesforce credentials, I had successfully logged in and after that allow and cancel button is shown in the screen, I had clicked the allow and taking ...
0
votes
0
answers
31
views
App is not 64 bit compliant after adding SF SDK
I am getting error in uploading the APK to managed playstore when SF SDK is updated,
I had added the 9.2.1 SDK in android
the error is as below