Questions tagged [mobilepush-android]

The tag has no usage guidance.

43 questions with no upvoted or accepted answers
Filter by
Sorted by
Tagged with
3
votes
0answers
28 views

Fatal Exception in Marketing Cloud SDK (Android) - RejectedExecutionException

We are using Salesforce SDK 8.0.4. In the recent release, we have RejectedExecutionException. I am not sure if it is related but we started reconfiguring Salesforce when the user changes their ...
2
votes
1answer
67 views

MCFirebaseMessagingService absent from PushMessageManager.messagingService for Xamarin Binding, but not for test app with same native code

I am currently making a Xamarin Binding (only Android for now) for MarketingCloudSDK 7.3.0 which is basically a wrapper in C#. So in java, I use the MarketingCloudSDK with the functions I need and I ...
2
votes
0answers
106 views

NPE causing crash using Android marketingcloudsdk 5.3.+

Facing this kind of crash while using MC 5.3.+ Fatal Exception: java.lang.RuntimeException: Unable to start receiver com.salesforce.marketingcloud.MCReceiver: java.lang.NullPointerException: Attempt ...
2
votes
0answers
271 views

Android Marketing Cloud SDK crashes randomly: MAC stored in civ does not match computed MAC

I'm using the Marketing Cloud SDK v5.4 for Android Push Notifications. My implementation is modeled completely after the sample code. On App start, the sdk initializes and I'm able to receive push ...
2
votes
0answers
529 views

Marketing cloud push notification not visible on Android

I've implemented Marketing Cloud Mobile Push, we have multiple SDKs however I'm letting Marketing cloud handle tokens, all I'm doing is using a custom GCMListenerService to process my push if its from ...
2
votes
1answer
177 views

Unknown PUSH_ACTION for ETPushService: com.geico.mobile.MESSAGE_OPENED

I am getting following error when I press on custom action button for a Rich notification ... Unknown PUSH_ACTION for ETPushService: (applicatinId).MESSAGE_OPENED ...
1
vote
1answer
178 views

MobilePush SDK 8.0.1 crash

Using com.salesforce.marketingcloud:marketingcloudsdk:8.0.1 leads to crash on users devices with Fatal Exception: java.lang.NullPointerException salesforceKeyGenerator.getEncryptionKey(...
1
vote
1answer
21 views

Using MarketingCloudSDK 7.4.0 with a Mendix made Android Mobile Application

I'm trying to use MarketingCloudSDK 7.4.0 with a Mendix made Android Mobile Application. Mendix is a lowcode platform that uses ReactNative as framework. Therefore, I'm using the react-native-...
1
vote
0answers
120 views

Crash using mkt cloud version 7.3.1 - Android - RejectedExecutionException

We recently updated our application to use version 7.3.1 of the SDK marketing cloud for Android, we were using 6.4.0 because we still supported API 19 in previous versions of the application. We saw ...
1
vote
1answer
198 views

SFMC: App Inbox (Alert + Inbox) Message not opening the cloudpage and marking message as "Read"

Our requirement is to send alert (push) + Inbox message to the end users by creating a mobile optimized cloudpage in SFMC. However, when the message is being sent from SFMC, there is no way for our ...
1
vote
1answer
158 views

Xamarin support for MobilePush SDK

I want to re-ask this question that is 3 years old. In the year 2020, does SalesForce provide Xamarin library for MobilePush SDK, or still only platform-specific libraries for iOS and Android? We ...
1
vote
1answer
222 views

Device ID Error

we had set up a app in mobile push, however, when a new applier install the app, the contact shows in all contact including wrong device ID which it's actually contains in system token. Not sure how ...
1
vote
0answers
527 views

Mobile push message in not getting delivered

I am trying to send mobile push through app in marketing cloud, however it is being delivered. It says it has been send however the send count is zero. I have implemented mobile push SDK in the ...
1
vote
1answer
225 views

Exclude subscribers from a location-based mobile push notification

My client wants to send targeted location-based push notifications in order to send only relevant/appropriate messsages when a subscriber is near a location. An example would be : Send a push ...
1
vote
1answer
519 views

Push notifications to an Android app since Google moved GCM to Firebase?

First the short version: has anyone managed to get push notifications from Salesforce working with an Android app, since Google moved Google Cloud Messaging into Firebase Cloud Messaging? A friend of ...
1
vote
1answer
751 views

Duplicated notifications in Android

when I send a push in firebase console theres a problem of duplicated notifications, because etpushsdk uses gcm and my application fcm. I'm using etpushsdk 4.8.4, is there any previsition when ...
1
vote
0answers
435 views

Attributes not being added to Marketing Cloud

I am attempting to add attributes to Marketing Cloud in the onETPushConfigurationSuccess() method in the application class. etRequestStatus.etPushSdkStatusCode = 0 and the application is able to ...
1
vote
1answer
133 views

NullPointerException ETPush.getInstance Android SDK 4.9.2

We updated the com.exacttarget.etpushsdk:etsdk to version 4.9.2. After we released the new version of our App we see several NullPointerExceptions that are caused by the SDK. Fatal Exception: java....
1
vote
1answer
511 views

Issues with Journey Builder for Apps SDK for use with MobilePush

We are implementing the Salesforce Marketing Cloud Journey Builder for Apps SDKs for use with MobilePush. (version 4.6.0 for Android and 4.2.1 for iOS) for our mobile app. We followed the integration ...
1
vote
0answers
178 views

ETPush.registerForNotifications() method in JB4A SDK Cordova Plugin, callback not working

I've created a Github issue for this as well, find it here: https://github.com/ExactTarget/JB4A-SDK-CordovaPlugin/issues/3. The Github issue has images and code to review. For a quick summary, the ...
1
vote
1answer
157 views

Mobile Push not Received

My Device has successfully completed registration using MobilePush SDK. While creating message, I can see "OUTBOUND User Initiated". But Push is never received at my application. When I try to trigger ...
0
votes
1answer
11 views

Calling setIdentity in SFMCSdkReadyListener crashes with UninitializedPropertyAccessException

I can share more information if needed. At the moment, I don't know what I need to share. The Library version is 8.0.4 Fatal Exception: kotlin.UninitializedPropertyAccessException: lateinit property ...
0
votes
1answer
17 views

Send push message to Android without sound

just wondering am i able to send push notification to android device without notification sound? Like silent push or just without sound it doesn't matter. I don't see any documentation writing about ...
0
votes
1answer
16 views

Minimum version of Android on devices for Mobile Push

What is the minimum version of Android on users' devices that MobilePush supports? I'm using SFMC Sdk for integration into my app.
0
votes
0answers
114 views

Push notifications not delivered on Android Device

We have developed a React Native mobile app. For multiple updates in Salesforce, we are sending push notifications on this mobile app from apex with the help of standard "PushNotification" ...
0
votes
0answers
77 views

ClassNotFoundException with android sdk

Using com.salesforce.marketingcloud:marketingcloudsdk:7.3.1 sdk results in next crash Caused by java.lang.ClassNotFoundException com.google.firebase.iid.FirebaseInstanceId com.salesforce....
0
votes
0answers
45 views

Marketing Cloud Cordova SDK notification only showing silently

We are using the Marketing Cloud SDK Cordova Plugin in our app. Registering the contactKey works fine but when we send the push notification, although device is receiving it, we don't get a Pop up ...
0
votes
0answers
36 views

Disable badge count on Android

I'm using 7.2.0 version of marketing cloud sdk plugin. Is there a way to disable the badge count on Android?
0
votes
0answers
63 views

Mobile Push message is not being Received

We have recently implemented Mobile Push SDK for our Android App and we were able to see that the attributes are getting injected successfully on Contact Builder. However, on performing a Mobile Push ...
0
votes
0answers
30 views

Sending Push messages to Android

This might sound like an Android coding issue, but I'd like to validate that what I'm doing in APEX is correct. I'm trying to send messages to an Android device through APEX using Messaging....
0
votes
0answers
580 views

Opens in mobile push are not reflected in marketing cloud

Recently we have created and integrated an android app into the Mobile push of Mobile Studio. We have implemented the Marketing Cloud Mobile Push Android SDK in the app. Additionally, to implement ...
0
votes
0answers
226 views

Open Count - MobilePush Marketing Cloud

I had noted an issue with the Analytics Open Count on push notification on IOS/Android Devices. The methods from docs available are already implemented, but notification opens are not being recorded. ...
0
votes
1answer
79 views

Salesforce Marketing Cloud - MobilePush - Cordova Plugin Android integration Issue

I am trying to integrate Salesforce Marketing Cloud SDK with Android using Cordova Plugin. But I am getting gradle build issues. Below is the Error: ERROR: Unable to resolve dependency for ':app@...
0
votes
1answer
561 views

Android - SalesForce marketing cloud SDK proguard issue

In native Android application, I have this release build crash, related to the SalesForce Marketing cloud SDK implementation: Fatal Exception: java.lang.IllegalAccessError: Method 'boolean com....
0
votes
0answers
119 views

Cordova Plugin crashes the app on launch

I'm having some problems with MC-Cordova-Plugin. When I install it, it crashes the app. Whithout it the app runs seamlessly. With the plugin installed, I can build it with no problems, but when I try ...
0
votes
1answer
91 views

How to stop contact registration from Android App to Salesforce marketing cloud?

How do I stop auto contact registration from Android app into marketing cloud. I've already integrated android app with sales cloud and also storing device id etc. in sales cloud. Same is subsequently ...
0
votes
1answer
395 views

Android push notification opening is not counting

I have an app set up for iOS and Android, and both are working well except for 1 thing, the android app is not counting when the user opens the notification, then MarketingCloud does not take that ...
0
votes
1answer
89 views

Alter the final push payload in JB4A under "Mobile push"

Is it possible to alter the final push payload in JB4A under "Mobile push" without actually affecting the push message content? For ex: I want to dynamically include some key-value pairs for each push ...
0
votes
1answer
521 views

Not receiving push after reinstall the app

We have an Android APP integrated with push (using subscriberKey feature). When a user installs the app and registers to push, everything works fine (can receive push notifications). After ...
0
votes
1answer
80 views

ETPushReceiver definition not found in AndroidManifest

I see the following ExactTarget initialization error in our crashlytics from user-devices: com.exacttarget.etpushsdk.ETPushReceiver definition not found in AndroidManifest.xml ~!ETPush_ERROR: ET ...
0
votes
1answer
353 views

Android ETPush SDK Initialization: What's the purpose of initializing in onCreate()

When integrating the ETPush SDK in our Android APP, we first ignored the advised approach to put the call to ETPush.configureSdk() into the application's onCreate() method, but rather attaching things ...
0
votes
0answers
137 views

Error calling ETPush.getInstance().addTag( ); on Android SDK Journey Builder

Error: Process: com.cmr.activities.debug, PID: 18161 java.lang.RuntimeException: Unable to create application com.cmr.activities.CMRApplication: java.lang.NullPointerException: Attempt to invoke ...
0
votes
0answers
353 views

Anyone seen a native Android push notification example

now that push notification is on general release, is there a sample native android app that demonstrates it? I thought I had the code right when an entry appeared i the "Mobile Push Registrations" ...