Questions tagged [mobilepush-android]

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36 questions with no upvoted or accepted answers
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MCFirebaseMessagingService absent from PushMessageManager.messagingService for Xamarin Binding, but not for test app with same native code

I am currently making a Xamarin Binding (only Android for now) for MarketingCloudSDK 7.3.0 which is basically a wrapper in C#. So in java, I use the MarketingCloudSDK with the functions I need and I ...
2
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0answers
100 views

NPE causing crash using Android marketingcloudsdk 5.3.+

Facing this kind of crash while using MC 5.3.+ Fatal Exception: java.lang.RuntimeException: Unable to start receiver com.salesforce.marketingcloud.MCReceiver: java.lang.NullPointerException: Attempt ...
2
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0answers
220 views

Android Marketing Cloud SDK crashes randomly: MAC stored in civ does not match computed MAC

I'm using the Marketing Cloud SDK v5.4 for Android Push Notifications. My implementation is modeled completely after the sample code. On App start, the sdk initializes and I'm able to receive push ...
2
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0answers
475 views

Marketing cloud push notification not visible on Android

I've implemented Marketing Cloud Mobile Push, we have multiple SDKs however I'm letting Marketing cloud handle tokens, all I'm doing is using a custom GCMListenerService to process my push if its from ...
2
votes
1answer
174 views

Unknown PUSH_ACTION for ETPushService: com.geico.mobile.MESSAGE_OPENED

I am getting following error when I press on custom action button for a Rich notification ... Unknown PUSH_ACTION for ETPushService: (applicatinId).MESSAGE_OPENED ...
1
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0answers
43 views

Crash using mkt cloud version 7.3.1 - Android - RejectedExecutionException

We recently updated our application to use version 7.3.1 of the SDK marketing cloud for Android, we were using 6.4.0 because we still supported API 19 in previous versions of the application. We saw ...
1
vote
1answer
75 views

SFMC: App Inbox (Alert + Inbox) Message not opening the cloudpage and marking message as “Read”

Our requirement is to send alert (push) + Inbox message to the end users by creating a mobile optimized cloudpage in SFMC. However, when the message is being sent from SFMC, there is no way for our ...
1
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1answer
96 views

Xamarin support for MobilePush SDK

I want to re-ask this question that is 3 years old. In the year 2020, does SalesForce provide Xamarin library for MobilePush SDK, or still only platform-specific libraries for iOS and Android? We ...
1
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1answer
122 views

Device ID Error

we had set up a app in mobile push, however, when a new applier install the app, the contact shows in all contact including wrong device ID which it's actually contains in system token. Not sure how ...
1
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0answers
478 views

Mobile push message in not getting delivered

I am trying to send mobile push through app in marketing cloud, however it is being delivered. It says it has been send however the send count is zero. I have implemented mobile push SDK in the ...
1
vote
1answer
183 views

Exclude subscribers from a location-based mobile push notification

My client wants to send targeted location-based push notifications in order to send only relevant/appropriate messsages when a subscriber is near a location. An example would be : Send a push ...
1
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1answer
468 views

Push notifications to an Android app since Google moved GCM to Firebase?

First the short version: has anyone managed to get push notifications from Salesforce working with an Android app, since Google moved Google Cloud Messaging into Firebase Cloud Messaging? A friend of ...
1
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1answer
680 views

Duplicated notifications in Android

when I send a push in firebase console theres a problem of duplicated notifications, because etpushsdk uses gcm and my application fcm. I'm using etpushsdk 4.8.4, is there any previsition when ...
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0answers
390 views

Attributes not being added to Marketing Cloud

I am attempting to add attributes to Marketing Cloud in the onETPushConfigurationSuccess() method in the application class. etRequestStatus.etPushSdkStatusCode = 0 and the application is able to ...
1
vote
1answer
124 views

NullPointerException ETPush.getInstance Android SDK 4.9.2

We updated the com.exacttarget.etpushsdk:etsdk to version 4.9.2. After we released the new version of our App we see several NullPointerExceptions that are caused by the SDK. Fatal Exception: java....
1
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1answer
482 views

Issues with Journey Builder for Apps SDK for use with MobilePush

We are implementing the Salesforce Marketing Cloud Journey Builder for Apps SDKs for use with MobilePush. (version 4.6.0 for Android and 4.2.1 for iOS) for our mobile app. We followed the integration ...
1
vote
1answer
924 views

Mobile Push Android Implementation and GCM

We're trying to integrate Marketing Cloud's Mobile Push with an existing Android app. Previously, our developers made their own implementation of Google Cloud Messaging (GCM) service and it works just ...
1
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0answers
173 views

ETPush.registerForNotifications() method in JB4A SDK Cordova Plugin, callback not working

I've created a Github issue for this as well, find it here: https://github.com/ExactTarget/JB4A-SDK-CordovaPlugin/issues/3. The Github issue has images and code to review. For a quick summary, the ...
1
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1answer
150 views

Mobile Push not Received

My Device has successfully completed registration using MobilePush SDK. While creating message, I can see "OUTBOUND User Initiated". But Push is never received at my application. When I try to trigger ...
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0answers
20 views

We are triggering push notification from MC, we added URL to notification but its not taking to right path for android devices

We are triggering Mobile push notification from Marketing cloud, we are able to receive the simple text message from MC for android devices, but when we add the URL to mobile push notification, its ...
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0answers
42 views

Mobile Push message is not being Received

We have recently implemented Mobile Push SDK for our Android App and we were able to see that the attributes are getting injected successfully on Contact Builder. However, on performing a Mobile Push ...
0
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0answers
13 views

Sending Push messages to Android

This might sound like an Android coding issue, but I'd like to validate that what I'm doing in APEX is correct. I'm trying to send messages to an Android device through APEX using Messaging....
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0answers
21 views

MarketingCloud SDK - Xamarin Android

I am aware that Xamarin SDKs are not currently on the roadmap for the MarketingCloud SDK as per this question and others: Xamarin support for MobilePush SDK Has anybody out there got any experience ...
0
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0answers
308 views

Opens in mobile push are not reflected in marketing cloud

Recently we have created and integrated an android app into the Mobile push of Mobile Studio. We have implemented the Marketing Cloud Mobile Push Android SDK in the app. Additionally, to implement ...
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0answers
122 views

Open Count - MobilePush Marketing Cloud

I had noted an issue with the Analytics Open Count on push notification on IOS/Android Devices. The methods from docs available are already implemented, but notification opens are not being recorded. ...
0
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1answer
53 views

Salesforce Marketing Cloud - MobilePush - Cordova Plugin Android integration Issue

I am trying to integrate Salesforce Marketing Cloud SDK with Android using Cordova Plugin. But I am getting gradle build issues. Below is the Error: ERROR: Unable to resolve dependency for ':app@...
0
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1answer
464 views

Android - SalesForce marketing cloud SDK proguard issue

In native Android application, I have this release build crash, related to the SalesForce Marketing cloud SDK implementation: Fatal Exception: java.lang.IllegalAccessError: Method 'boolean com....
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0answers
95 views

Cordova Plugin crashes the app on launch

I'm having some problems with MC-Cordova-Plugin. When I install it, it crashes the app. Whithout it the app runs seamlessly. With the plugin installed, I can build it with no problems, but when I try ...
0
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1answer
78 views

How to stop contact registration from Android App to Salesforce marketing cloud?

How do I stop auto contact registration from Android app into marketing cloud. I've already integrated android app with sales cloud and also storing device id etc. in sales cloud. Same is subsequently ...
0
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1answer
298 views

Android push notification opening is not counting

I have an app set up for iOS and Android, and both are working well except for 1 thing, the android app is not counting when the user opens the notification, then MarketingCloud does not take that ...
0
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1answer
85 views

Alter the final push payload in JB4A under “Mobile push”

Is it possible to alter the final push payload in JB4A under "Mobile push" without actually affecting the push message content? For ex: I want to dynamically include some key-value pairs for each push ...
0
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1answer
420 views

Not receiving push after reinstall the app

We have an Android APP integrated with push (using subscriberKey feature). When a user installs the app and registers to push, everything works fine (can receive push notifications). After ...
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1answer
77 views

ETPushReceiver definition not found in AndroidManifest

I see the following ExactTarget initialization error in our crashlytics from user-devices: com.exacttarget.etpushsdk.ETPushReceiver definition not found in AndroidManifest.xml ~!ETPush_ERROR: ET ...
0
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1answer
350 views

Android ETPush SDK Initialization: What's the purpose of initializing in onCreate()

When integrating the ETPush SDK in our Android APP, we first ignored the advised approach to put the call to ETPush.configureSdk() into the application's onCreate() method, but rather attaching things ...
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0answers
137 views

Error calling ETPush.getInstance().addTag( ); on Android SDK Journey Builder

Error: Process: com.cmr.activities.debug, PID: 18161 java.lang.RuntimeException: Unable to create application com.cmr.activities.CMRApplication: java.lang.NullPointerException: Attempt to invoke ...
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0answers
345 views

Anyone seen a native Android push notification example

now that push notification is on general release, is there a sample native android app that demonstrates it? I thought I had the code right when an entry appeared i the "Mobile Push Registrations" ...