Questions tagged [sfdcmobilesdk-android]
Salesforce Mobile SDK - Android deals with development of native and hybrid Android Mobile applications.
173
questions
1
vote
0
answers
36
views
Over 59k of Android push subscribers were opted out overnight
I hope you can help if not with a solution, at least with some direction.
Last night, over 59k of our previously opted in Android mobile subscribers were opted out in mass in Marketing Cloud with a &...
- 27
1
vote
1
answer
34
views
Android SDK: APP_FOREGROUNDED and APP_BACKGROUNDED behaviors is never triggered
So, I have implemented SFMCSDK inside Application onCreate() the way it is written in a documentation, also aligned code with sample projects and another project where functionality works as expected. ...
0
votes
0
answers
50
views
iOS and Android apps show up as Opted out after contact key registration
Install the app (our app is has delayed regitration true)
Login to the app
Upon successful registration when contact key is created,
the default status of the contact/device is "Not Opted In"...
- 1
0
votes
0
answers
51
views
SFMCSdk doesn’t display notifications on Android 12
We implement SFMCSdk v8.0.9 in our Android app in order to send push notifications to our customers. We implement the case with using multiple SDK:
class MessagingService : FirebaseMessagingService() {...
5
votes
0
answers
73
views
How to debug the salesforce app on iphone?
I'm working on optimizing some custom lighning components for mobile use.
On an android phone those components are rendered fine by the saleforce app, but if I open up the same components in the ...
0
votes
1
answer
56
views
Android - SalesForce marketing cloud SDK proguard/dexguard issue
I'm having a problem receiving callbacks from push notifications: when i'm in the production environment and with dexguard enabled.
Fatal Exception: java.lang.NoSuchMethodError: No direct method <...
0
votes
1
answer
81
views
Remote message is received but not able to display push notification to user
On verifying salesforce SDK logs, we understood that when we set an anonymous subscriber key to the salesforce SDK profile ID, we received push notifications with the valid SDK log status response ...
0
votes
2
answers
181
views
Mobile push using one Mobile App and Multi Org/multiple BUs
We have the following structure:
Parent BU
1.1 Child BU A - connected to SFCRM Org 1
1.2 Child BU B - connected to SFCRM Org 2
We want to develop a Mobile App and push notifications to the relevant ...
- 81
0
votes
0
answers
42
views
log-in / log-out / log-in SDK mobile push: duplicated contacts
Im dealing with the following use case and I would like to know what does in happens in the All contacts table. I have Delay registration: false
User X install the App without doing the log-in
User ...
- 1
0
votes
1
answer
142
views
Multiple users and one device, logged in/logged out use cases for contact key registration
Im dealing with the following use case for 3 different users on a single shared device:
User A installs the app and logs into the app
User A logs out
User B starts using the app in guest mode without ...
- 1
0
votes
1
answer
70
views
How to set location enabled in SFMCSdkModuleConfig
I want to set localization as enabled when initializing the SFMCSdkModuleConfig. So, I am looking for the equivalent to setLocationEnabled in the iOS SDK: https://salesforce-marketingcloud.github.io/...
- 1
0
votes
1
answer
42
views
Custom attributes are not reflected on the salesforce side
there was no such problem before, but after 1 month, custom attributes are not reflected on the salesforce side for newly created users. I am using version 8.0.8 of sdk
~!EventManager D (...
0
votes
0
answers
83
views
Mobile app React native upgrade failing due to incompatible SDK react native version
Base on the link here: https://github.com/salesforce-marketingcloud/react-native-marketingcloudsdk
We are using Salesforce marketing cloud for our mobile app development team needs to upgrade react ...
- 1
1
vote
1
answer
78
views
Mobile Push QUESTION - Contact Key
My DEV app team is making a change to the app so that unknown contacts will not be included in MC's all contact. This is done via the function setDelayRegistrationUntilContactKeyIsSet(true).
How can ...
1
vote
1
answer
92
views
Marketing Cloud - Access all in-app messages (modal) in a device
A) I sent 5 in-app messages using Journey Builder and I would like to have access to all of their objects at once. Is there a way to do that? Currently, I'm using setInAppMessageListener which is only ...
- 33
0
votes
0
answers
197
views
Marketing cloud Mobile Push app connection
I'm currently connecting my client's app into MobilePush to send push notifications.
I've added APNs.p8 Auth Key, Key ID, Team ID, Bundle ID. For both IOS & Android, it seems enabled as below.
...
- 21
0
votes
1
answer
174
views
In-app message not working SFMC SDk 8.0.7 android
My app is receiving push messages but is unable to receive in-app messages. I have implemented SFMC SDK from here.
I have set delay registration until contactkey is set to true.Followed the salesforce ...
2
votes
1
answer
322
views
VerifyError: Verifier rejected class com.salesforce.marketingcloud.config.a
I bumped version from SFMCSdk Android (8.0.5) to SFMCSdk Android (8.0.8) and started seeing this error message in my emulators on firebase cloud. I also see the same error locally on my emulators.
...
- 23
0
votes
0
answers
103
views
SalesforceMobileSDK-Android v10.2.0 crashing on Android 11 devices
The SalesforceMobileSDK-Android v10.2.0 is crashing on Android 11 devices with the below error message:
Attempt to invoke virtual method 'java.lang.String com.salesforce.androidsdk.accounts....
- 11
1
vote
0
answers
138
views
Error while receiving inapp message in android SDk 8.0.7
My app is receiving push messages but is unable to receive in-app messages. I have implemented everything from the documentation.
https://salesforce-marketingcloud.github.io/MarketingCloudSDK-Android/...
0
votes
2
answers
509
views
Send API Triggered MobilePush to mobile device using REST API [closed]
I am trying to send a Push notification to a sample android application which I created from Android Studio for testing. I Added my application in FireBase Console and getting my Device Token from ...
0
votes
0
answers
132
views
Marketing Cloud Mobile SDK - issue with in-app messages
I am trying to implement the latest version of the Marketing Cloud Mobile SDK to start using In-app message and Inbox. I am facing some issues
MarketingCloudSDK Version(3.6) -> In This Build Push ...
- 1
0
votes
1
answer
509
views
Marketing Cloud Push SDK Android - MC Notification arrives only in service class and does not display on device
I have an Android mobile app in which I have implemented Marketing Cloud Push SDK (https://salesforce-marketingcloud.github.io/MarketingCloudSDK-Android/, version 8.0.7) and Firebase Cloud Messaging (...
0
votes
2
answers
445
views
How to set accent color for Push icon in Android with react-native-marketingcloudsdk
I am using react-native-marketingcloudsdk library in my React native project, For android to set the default_notification_color I have tried both AndroidManifest.xml & firebase.json ways, but ...
- 137
0
votes
0
answers
55
views
Not able to compile the project with Salesforce Mobile SDK(version 8.0.0) for android
The current parent app in android is running on the Salesforce Mobile SDK with version 8.0.0(Gradle:'com.salesforce.mobilesdk:SalesforceSDK:8.0.0'). The sdk is throwing the below error during the ...
- 5
0
votes
1
answer
84
views
Multiple users single device - Mobile PUSH
I have a scenario, User A Logs out of the mobile app, and user B log-in the app using the same device. Then what will happen on the back end New Device ID will be created and assigned to User B or ...
- 13
0
votes
0
answers
59
views
Is there a way to include user info along with cart tracking?
I'm using the mobile (Android/IOS) SDKs to implement the Track Cart and Track Conversion methods as described in the doc, but it seems i'm missing a way to include some extra user info.
From the ...
- 101
0
votes
1
answer
73
views
Android App is crashing after allow me screen during Login process
I am using mobile SDK v10.1.1 for logging into the salesforce credentials, I had successfully logged in and after that allow and cancel button is shown in the screen, I had clicked the allow and ...
- 101
2
votes
3
answers
517
views
Marketing Cloud SDK 8.0.5 registrationManager NullPointerException crash
Using Marketing Cloud SDK 8.0.5 I have this crash in some devices:
Fatal Exception: java.lang.NullPointerException: Parameter specified as non-null is null: method com.salesforce.marketingcloud.i$a.a, ...
- 47
1
vote
1
answer
1k
views
Can't receive notification when the app is terminated on Android
I'm facing an issue
I'm trying to integrate the Salesforce SDK into flutter and create a flutter plugin, so far everything is ok, only on android when the app is closed, I don't receive any ...
1
vote
0
answers
82
views
Crash happening in SDK (iOS/aOS)
My team and I are launching a new version of SFMC SDK.
After launching SDK 3.1.0 version, we have recorded 106k times of flashbacks and errors all pointing to not enough memory (Cursor window ...
- 11
0
votes
2
answers
607
views
"Server Error - Can't connect to the server: unsupported URL" received on iOS mobile App
I'm not a programmer but Salesforce suggested I post this question here and hoping someone can point me in the right direction.
We have the same iOS mobile app and Android app for our Experience Cloud,...
1
vote
1
answer
146
views
Batch sync up - slow performance/performance improvement
Version of Mobile SDK Used: 9.2.1
Issue found in Native App or Hybrid App: Native App
OS Version: All
Device: All
Steps to reproduce: syncUp
We use SmartSync/SmartStore to sync offline data with ...
- 21
1
vote
0
answers
122
views
Salesforce Mobile SDK React Native: Invoke Biometric/Pin Prompt after timeout in react native app
Mobile-SDK version: v10.0.0
Platform: android, iOS
React Native: 0.67.1
We are developing a react native app using salesforce SDK and have a requirement where we want the user to enter his/her pin/...
2
votes
1
answer
350
views
Marketing Cloud SDK 8.0.4 crashes
I’m using com.salesforce.marketingcloud:marketingcloudsdk:8.0.4 and I have noticed that two crashes are increased since February 15th, these crashes are not new but they have increased a lot since ...
- 47
0
votes
1
answer
102
views
In-app message doesn't show after migration to Hilt
After migration to Hilt (Activities and Workers), in-app messages stopped being displayed. As I can see from logs push message is getting delivered and PushMessageManager.handleMessage returns true.
...
- 11
0
votes
1
answer
34
views
Android Mobile SDK v9.2.1 closes the App once the allow button is clicked after the login is done
I am using mobile SDK v9.2.1 for logging into the salesforce credentials, I had successfully logged in and after that allow and cancel button is shown in the screen, I had clicked the allow and taking ...
0
votes
0
answers
31
views
App is not 64 bit compliant after adding SF SDK
I am getting error in uploading the APK to managed playstore when SF SDK is updated,
I had added the 9.2.1 SDK in android
the error is as below
2
votes
0
answers
68
views
Mobile App Event not triggering Journey
We have enabled mobile app events in our salesforce instance.
We have followed all the required procedures to setup the events, creating and uploading a csv file, etc as shown below. Then we created a ...
- 121
0
votes
1
answer
170
views
Calling setIdentity in SFMCSdkReadyListener crashes with UninitializedPropertyAccessException
I can share more information if needed. At the moment, I don't know what I need to share.
The Library version is 8.0.4
Fatal Exception: kotlin.UninitializedPropertyAccessException: lateinit property ...
- 131
3
votes
1
answer
394
views
Fatal Exception in Marketing Cloud SDK (Android) - RejectedExecutionException
We are using Salesforce SDK 8.0.4. In the recent release, we have RejectedExecutionException.
I am not sure if it is related but we started reconfiguring Salesforce when the user changes their ...
- 131
0
votes
1
answer
79
views
Send push message to Android without sound
just wondering am i able to send push notification to android device without notification sound? Like silent push or just without sound it doesn't matter. I don't see any documentation writing about ...
- 25
0
votes
0
answers
627
views
Push notifications not received when using an existing contact on MarketingCloud
I'm working on integrating MarketingCloudSDK on Android. Everything is doing well with random contactKeys (that does not already exist in the MC contact list) : it is connecting properly, the devices ...
- 1
1
vote
1
answer
839
views
Second push notification message does not open
I encountered a problem where the app is closed completely, and I start the first notification it opens where it needs to open, but when I tap the second notification, nothing happens. Notification ...
- 25
1
vote
1
answer
226
views
looking for android 12 support
Targeting S+ (version 31 and above) requires that one of FLAG_IMMUTABLE or FLAG_MUTABLE be specified when creating a Pending Intent.
Strongly consider using FLAG_IMMUTABLE, only use FLAG_MUTABLE if ...
- 11
0
votes
1
answer
277
views
How to skip pre-chat page when use chatUserData method to pass field
I am working on Embedded Service SDK for Android.
I want to pass some field values to agent before chat, but I don't want to popup a pre-chat page, because all field value passed to agent is by ...
0
votes
1
answer
93
views
How to get the message field in android
I am new to SFMC, and currently learning. I am trying to show push notification messages in app.
So far I am able to map most fields received as NotificationMessage but I couldn't find the message ...
- 103
0
votes
1
answer
175
views
In-App Message Crashing after receiving the message [closed]
It's implemented the same way the documentation requires, but it thrown a message when it tries to display the message.
E: FATAL EXCEPTION: main
Process: com.my.customer, PID: 3841
java.lang....
- 1
1
vote
1
answer
361
views
Mobile Marketing Cloud SDK has dependency on outdated Firebase SDKs [closed]
on May 11th, Google has released a new version of Firebase Cloud Messaging SDK:
22.0.0 for Android -> https://firebase.google.com/support/release-notes/android#messaging_v22-0-0
8.0.0 for iOS ->...
- 11
0
votes
0
answers
118
views
Support for Universal Links / App Links in custom Mobile SDK Hybrid app
For a custom mobile app developed using the Mobile SDK which uses a Community Site with a custom Domain, can we support Universal Links (iOS) / App Links (Android)?
Assume for example a Community ...
