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In-App Messaging Conversation Status

I'm implementing the In-App Messaging SDK for both Android and iOS apps. I see that iOS provides conversation statuses(SMIConversationStatus) such as UNKNOWN, OPEN, and CLOSED. Does the Android SDK ...
Nirzari Thaker's user avatar
1 vote
0 answers
70 views

MCP (Personalization) SDK / sitemap which namespace to use and how to configure sitemap for multiple domains

In MCP (Personalization) SDK / sitemap, when we are reviewing the namespace, examples are supporting both: SalesforceInteractions & Evergage https://developer.salesforce.com/docs/marketing/...
kl2's user avatar
  • 353
0 votes
0 answers
21 views

Kakao JS SDK Calls in Salesforce

I'm trying to develop a Salesforce component that makes a request to KAKAO API using the KAKAO JavaScript SDK. this is my lwc Javascript code to initiate Kakao App import {LightningElement} from 'lwc'...
송지은's user avatar
0 votes
0 answers
88 views

SFMC Mobile Push - some Android devices are getting registered as Not opted in with Missing or Invalid Device Token error

We are experiencing an intermittent issue where some of our Android users are getting registered as Not Opted in with Missing or Invalid Device token error. Just to give a reference around 758 records ...
parleggirl's user avatar
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0 answers
36 views

How can I return the Slack slash command in Apex Salesforce with the Slack SDK in Apex?

I am working with the Slack SDK in Salesforce with Apex to handle Slash Commands where I want there to be persistence of what the user asks (/test create a new channel) this I want to keep as a ...
David Paucar's user avatar
1 vote
0 answers
67 views

Contacts delete and re-add to mobilePush?

We have implemented a contact deletion process. This was done to save extra license costs. So the same contacts who have been deleted may be resynced from SFCRM after some time, depending on the ...
yoni349's user avatar
  • 133
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0 answers
48 views

Messaging in app conversation status

I'm trying to implement the messaging-in-app SDK in an Android application, right now I am implementing get the conversations with the function coreClient.conversations(...) in iOS I can see a ...
Antonio Huerta Reyes's user avatar
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0 answers
30 views

Connected app Config

I would like to know how can I configure my connected app to enter this validation where the user is leaded to 'beginWebViewFlow'. I understand that after SDKv6 if you have not configured this ...
Shayane's user avatar
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0 answers
25 views

Is Notification Center available for web?

The notification center is a feature that seems to exist only for mobile. Am I wrong? From what I read, the only way to get a notification center on the web is to call directly the API (https://...
Nastasia's user avatar
0 votes
1 answer
119 views

Access SFMC sdk generated contact key in app

I am trying to figure out if it's possible to get the ContactKey that the SFMC SDK generates when a user installs and opens the app (with DelayRegistrationUntilContactKeyIsSet = false). With val ...
Arthur Noort's user avatar
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1 answer
121 views

mobile push SDK - contact key setting with cdp

Follow-up Question for: MobilePush SDK - Contact Key with using Data Cloud(CDP) I'm going to set Contact key on mobilepush SDK in Marketing Cloud. If I'm using MC and CDP together, do I need to ...
Minkyeong Kwon's user avatar
-1 votes
1 answer
418 views

Service feedback fail issue on Mobile app

I'm now on the process of developing a Mobilepush app SDK and still on the step of testing, there's a issue regarding Opt-out method. We keep failing to receive a push message because the system ...
Suejin Min's user avatar
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1 answer
133 views

SFMCURLTypeAction constant in sfmc_handleURL

I am implementing the sfmc_handleURL function (doc reference), and I found there are 3 possible constants for the type argument: SFMCURLTypeCloudPage SFMCURLTypeOpenDirect SFMCURLTypeAction What ...
Matt's user avatar
  • 43
0 votes
1 answer
34 views

How can I check if 'Addtags' function works properly in Marekting cloud mobilepush SDK?

I'm in now process of configuring Mobilepush SDK in Marketing cloud, and we're currently using 'Addtags/Removetags' function to verify the login status of contacts. Here are the URL regardging this ...
Suejin Min's user avatar
1 vote
1 answer
535 views

How can Install Vlocity DataPack (Explore & Checkout using Digital Commerce LWC)

I need to install Vlocity Data Pack "Explore & Checkout using Digital Commerce LWC" but when i click next button to install it, it gives me "Import Error & Invalid Data". ...
M_E's user avatar
  • 11
1 vote
0 answers
228 views

When we put the app we created in the background after launching it on iOS, the app crashed in about 35 seconds

Please forgive me if there are strange sentences or rude expressions because it is an English translation by Google translation. When we put the app we created in the background after launching it on ...
user129953's user avatar
0 votes
1 answer
701 views

Send push notification to only one device when a user's logged in multiple devices

I'm looking for some ways to send push messages to only one device when a contact is logged in multiple devices.(ipad, iphone..etc), and I'd like to specifically target the last logged-in one. I found ...
Suejin Min's user avatar
0 votes
1 answer
189 views

SFMC MobilePUSH SDK error setKeychainAccessibleAttribute

I implement mobile application which plug with SFMC SDK, according to SF guild from this link sf ref: https://github.com/salesforce-marketingcloud/MarketingCloudSDK-iOS/blob/v8.0.10/LearningApp/...
Parinthon Muninthon's user avatar
0 votes
0 answers
301 views

Marketing cloud Mobile Push app connection

I'm currently connecting my client's app into MobilePush to send push notifications. I've added APNs.p8 Auth Key, Key ID, Team ID, Bundle ID. For both IOS & Android, it seems enabled as below. ...
Luna's user avatar
  • 37
1 vote
1 answer
71 views

Unable to update to 8.0.9 with SPM

We have been including SFMC via SPM in our projects. Version 8.0.9 was released recently, but our projects, which are configured to automatically pick up these minor updates, have not picked this ...
Eric's user avatar
  • 11
0 votes
0 answers
32 views

Permission request to device contact list

In the new versions of MobilePush SDK (8.0.7) is the device being asked for permission to access the contact list? Our App started making this request and we are suspicious that it could be the SDK.
Ricardo Dos Santos Dutra's user avatar
0 votes
0 answers
82 views

Why only in first install of application the registrationManager is send in Marketing Cloud SDK Android?

Hi in the past of my app we were using phone number as ContactKey but in February this changes to a personal UUID generated and stored in database. This is an example like with the phone number ...
André Ibarra's user avatar
1 vote
0 answers
102 views

Mobile SDK Error after upgrade to 8.x

Bill Mote: question on SF support Case #43394050 We are getting an occasional error after upgrading to 8.x in the Prod (Testflight) unit. Fatal Exception: com.salesforce.security.keychainException ...
Lauren's user avatar
  • 11
0 votes
0 answers
32 views

Mobile Push SDK version issue

Our backend needs to send messages initiated by it (PUSH / EMAIL). A C# SDK documentation (https://github.com/salesforce-marketingcloud/FuelSDK-CSharp) was analyzed, which by the understanding is a ...
Omar Ali's user avatar
0 votes
1 answer
319 views

React Native SDK IOS - Error

I need help installing the SDK in the IOS application. An error is appearing in the process of performing the "Build" We follow this documentation: https://github.com/salesforce-...
Alexy Divino's user avatar
3 votes
1 answer
362 views

Mobile App Event Tracking not Triggering Journey [iOS SDK]

There is a similar question about this but it does not have helpful answer to solve my problem. So I registered an event and set that event in the journey builder to send push notification once i have ...
Mart Ryan Civil's user avatar
0 votes
1 answer
369 views

iOS Salesforce Mobile SDK Native Swift - can we change Logout Behaviour?

I am using all the latest and greatest : XCode 13.2.1, Salesforce Mobile SDK 10. I am writing a native iOS Swift app and I wish to DEFER the Salesforce login to a point in the application that makes ...
Peter Byrne's user avatar
0 votes
1 answer
413 views

MarketingCloudSDK - MobilePush SDK for iOS v8.x - crash

After I managed to fix the original crash “Cannot create an NSPersistentStoreCoordinator with a nil model” and now I get the following: *** Terminating app due to uncaught exception '...
user1252189's user avatar
0 votes
1 answer
680 views

On Android in-app messages are not shown when the App is already in foreground

We noticed that if we send a message while the app is running, the SDK does not try to handle it until the app is put in background and back to foreground. Our question is if there is a way to let the ...
Alessandro Scudieri's user avatar
0 votes
1 answer
433 views

Device ID on iOS

I have implemented marketingCloudSdk on Android, like this: MarketingCloudSdk.requestSdk(new MarketingCloudSdk.WhenReadyListener() { @Override public void ready(MarketingCloudSdk sdk) ...
Alex Oliveira's user avatar
0 votes
1 answer
33 views

Minimum version of Android on devices for Mobile Push

What is the minimum version of Android on users' devices that MobilePush supports? I'm using SFMC Sdk for integration into my app.
Guilherme A.'s user avatar
0 votes
1 answer
1k views

MarketingCloudSDK crashes

Everytime I try to configure the sdk, aka: try MarketingCloudSDK.sharedInstance().sfmc_configure(with:builder) , it crashes with this error: Terminating app due to uncaught exception '...
Freeubi's user avatar
  • 101
1 vote
1 answer
2k views

AWS SDK for SalesForce

We are attempting to use an installed package to access Amazon S3 - AWS SDK This package created an Apex Class: S3 Our Named Credential was created using the information specified in the link above, ...
Alexis Frisch's user avatar
1 vote
1 answer
238 views

Pardot SDK for python after Feb 15 login change

We are using Pardot SDK (package: Pypardot) to pull and update data from Pardot API (version 4). Since the authentication change was implemented, the SDK method of Pardot is not supported anymore and ...
Dagish's user avatar
  • 409
1 vote
1 answer
1k views

Can we use React Native version of the SDK for Mobilepush?

We're using an iOS and Android app with Mobilepush. The Engineering team has already built the app code in React native version. If they use the react native version of the sdk would they get same ...
Monomit Bhowmik's user avatar
1 vote
1 answer
179 views

Get Contact ID from Mobile SDK on Android/iOS

I'm trying to pass the Contact ID to a dimension for tracking Analytics. How would I go about getting the Contact ID value from Salesforce? I'm using the MarketingCloudSDK pod
Nick H's user avatar
  • 13
2 votes
1 answer
63 views

Is there a way to get MarketingCloudSDK-iOS from Carthage?

We need to implement MarketingCloud for our native iOS app and we are currently using Carthage to manage our dependencies. Is Salesforce MarketingCloud supporting this? I cannot find the info anywhere....
iDev's user avatar
  • 123
3 votes
0 answers
122 views

Firebase version of latest Salesforce Service SDK is outdated

We have noticed that latest Service SDK https://github.com/forcedotcom/ServiceSDK-Android/releases/tag/224.0.0 seems to still be using Firbase 17.3.0. Can anyone know when the Service SDK team will be ...
Loregge Kandt's user avatar
1 vote
0 answers
80 views

Android Live Chat pre-chat field form screen shows duplicate views when exiting

I recently implemented the Live Chat UI from the Android SDK, and have encountered an issue where it appears that when showing the screen for pre-chat fields to the live chat, upon exiting the pre-...
TWLTeam's user avatar
  • 11
-3 votes
1 answer
1k views

Disable PUSH notification (opt-out) from SDK

We want to create a setting inside our app that let our clients enable/disable PUSH notifications permission sent by MC (commercial PUSH). We need this because we also send transactional PUSH ...
LorenaSM's user avatar
0 votes
0 answers
190 views

login problem in the Android Mobile app

Steps to reproduce Login into the application. Do complete few service appointments assigned to the technician. Logout from the application keep the login page open. do not kill the application and ...
Raghavan Mookiah's user avatar
0 votes
1 answer
204 views

Error uploading comunity user photo (avatar) from cordova forcehybrid app using Chatter REST API

I have been struggling for a couple of days creating an hybrid app with salesforce mobile sdk with the ability to change the avatar. I tried using methods from force.js with networkPlugin(reqest): ...
Ali Aksei's user avatar
1 vote
1 answer
137 views

React SDK Contact Registration

Using the React SDK for MC Push is there a way to Delay Registration using the iOS SDK? There is a method to update Contact Key, but it's unclear how this works. If the Contact is registered already (...
Deployment Failure's user avatar
1 vote
1 answer
192 views

How to know if the GeoPush activate successfully?

I followed instructions in the official document to set my SDK, below is the response result. I wonder from this response how to know that the GeoPush activate successfully? Thanks! { "Analytics ...
user78046's user avatar
0 votes
0 answers
664 views

Open Count - MobilePush Marketing Cloud

I had noted an issue with the Analytics Open Count on push notification on IOS/Android Devices. The methods from docs available are already implemented, but notification opens are not being recorded. ...
rodrigofreitasit's user avatar
2 votes
1 answer
180 views

Need to know approach on best way to develop Salesforce SDK app with fully functional offline capabilities

We have requirement to build mobile with fully functional offline capabilities. As currently Salesforce1 has limited offline functionalities. We have decided to use the Mobile SDK to build the custom ...
ASHISH's user avatar
  • 21
0 votes
2 answers
729 views

Marketing Cloud SDK Implementation Not Working [closed]

I'm trying to implement the marketing cloud SDK on Android. Doing that, I need to set up firebase in my app. as written in the SDK implementation tutorial, the SDK works only with firebase-core ...
Omri Brandes's user avatar
0 votes
0 answers
45 views

Mobile Push Registrations: Sales cloud: Salesforce SDK register the connection token but after 45 days the key gets deleted

The connection tokens automatically gets deleted after the invterval of 45 days. Please find the screen shot. the connection tokens gets deleted after 45 days. and for registration the new ...
Priyanka Agrawal's user avatar
0 votes
1 answer
76 views

How to trigger email through MobilePush SDK?

I'm trying to figure out how to send a Welcome email immediately after a user registers to my mobile application. Once a user registers, a unique identifier is created for them. We have their email ...
Julie Nguyen's user avatar
0 votes
1 answer
456 views

Getting the width of Email Content using the Block SDK

I have made a custom content block inside Content Builder using the Block SDK and I need to figure out the width of the space inside of the email (when editing) so I can set the width of the images ...
DigitalMC's user avatar
  • 313