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Questions tagged [sdk]

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4 views

Post-Chat survey using Live Agent SDK on Apps

I want to know if it's possible to build a CSAT post-chat survey on Apps (android and ios) when using the Live agent SDK. Could it be possible to redirect the customer to a new screen where we would ...
2
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0answers
88 views

Firebase version of latest Salesforce Service SDK is outdated

We have noticed that latest Service SDK https://github.com/forcedotcom/ServiceSDK-Android/releases/tag/224.0.0 seems to still be using Firbase 17.3.0. Can anyone know when the Service SDK team will be ...
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0answers
32 views

Has any one got working examples of custom blocks using the custom block SDK?

I am trying to set up a custom block for SFMC content builder but can't figure out what I'm doing wrong. The specific example I am trying to get working is available here and is the sample referenced ...
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0answers
44 views

Android Live Chat pre-chat field form screen shows duplicate views when exiting

I recently implemented the Live Chat UI from the Android SDK, and have encountered an issue where it appears that when showing the screen for pre-chat fields to the live chat, upon exiting the pre-...
-3
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1answer
103 views

Disable PUSH notification (opt-out) from SDK

We want to create a setting inside our app that let our clients enable/disable PUSH notifications permission sent by MC (commercial PUSH). We need this because we also send transactional PUSH ...
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30 views

login problem in the Android Mobile app

Steps to reproduce Login into the application. Do complete few service appointments assigned to the technician. Logout from the application keep the login page open. do not kill the application and ...
0
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1answer
50 views

Error uploading comunity user photo (avatar) from cordova forcehybrid app using Chatter REST API

I have been struggling for a couple of days creating an hybrid app with salesforce mobile sdk with the ability to change the avatar. I tried using methods from force.js with networkPlugin(reqest): ...
1
vote
1answer
43 views

React SDK Contact Registration

Using the React SDK for MC Push is there a way to Delay Registration using the iOS SDK? There is a method to update Contact Key, but it's unclear how this works. If the Contact is registered already (...
1
vote
1answer
80 views

How to know if the GeoPush activate successfully?

I followed instructions in the official document to set my SDK, below is the response result. I wonder from this response how to know that the GeoPush activate successfully? Thanks! { "Analytics ...
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0answers
82 views

Open Count - MobilePush Marketing Cloud

I had noted an issue with the Analytics Open Count on push notification on IOS/Android Devices. The methods from docs available are already implemented, but notification opens are not being recorded. ...
0
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0answers
6 views

Sending a date type attribute from the App to Marketing Cloud by SDK

from the App we need to receive on Marketing Cloud an additional Attribute which is, basically, a last modified date of a certain flag. On the Mobilepush Data attribute group we have created this new ...
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18 views

SFDC SDK 7.3 OAuth Compliance for Biometric Login Implementation

SFDC SDK 7.2 is already in use to implement an App with Biometric Login. Upon authorization grant from Auth Server(SFDC), Access Token is to be used to login to the app and biometric login is ...
2
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1answer
40 views

Need to know approach on best way to develop Salesforce SDK app with fully functional offline capabilities

We have requirement to build mobile with fully functional offline capabilities. As currently Salesforce1 has limited offline functionalities. We have decided to use the Mobile SDK to build the custom ...
0
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2answers
199 views

Marketing Cloud SDK Implementation Not Working [closed]

I'm trying to implement the marketing cloud SDK on Android. Doing that, I need to set up firebase in my app. as written in the SDK implementation tutorial, the SDK works only with firebase-core ...
0
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0answers
21 views

Mobile Push Registrations: Sales cloud: Salesforce SDK register the connection token but after 45 days the key gets deleted

The connection tokens automatically gets deleted after the invterval of 45 days. Please find the screen shot. the connection tokens gets deleted after 45 days. and for registration the new ...
0
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1answer
39 views

How to trigger email through MobilePush SDK?

I'm trying to figure out how to send a Welcome email immediately after a user registers to my mobile application. Once a user registers, a unique identifier is created for them. We have their email ...
0
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1answer
80 views

Getting the width of Email Content using the Block SDK

I have made a custom content block inside Content Builder using the Block SDK and I need to figure out the width of the space inside of the email (when editing) so I can set the width of the images ...
1
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0answers
16 views

Android SDK app should ask login only for first time

I am Android developer, I am using Salesforce SDK for android to connect with Salesforce data. I need to develop time punches app, In this user can punch in and punch out. In this case Android App ...
2
votes
1answer
189 views

iPhone do not show as opt-ins into Salesforce Marketing Cloud Dashboard

After setting up the app and json file, I can not see the new device as an opt-ins into the MobilePush dashboard. However, I can see an interesting error into the console that may be related to the ...
0
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1answer
101 views

MobileCloudSDK without CoreLocation

Apple is now requiring all apps that reference CoreLocation APIs to include the NSLocationAlwaysUsageDescription key on Info.plist explaining why the location framework is being used. When I uploaded ...
1
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1answer
207 views

Network request failed with status 401 MarketingCloudSDK for ios

I have created MarketingCloudSDK for IOS bindings in xamarin. I think that's working fine sdkstate looks good and deviceToken getting fine as well but still I am not able to see that contact in ...
1
vote
1answer
169 views

MC Cordova Plugin sfmc_setContactKey

We are using latest version v6 of https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin. But when trying to create a contact, we don't see it in push contacts on Marketing Cloud. It looks as ...
1
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0answers
57 views

Apple rejection based on method names

Apple has just rejected our app based on what they call "non-public API usage." In their email they identify a number of method names which they consider possible violations of their non-public API ...
2
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1answer
132 views

Google Chart APIs

I Want to display graphs based on status like- Active,Bounce,Held, Unsubscribe and Date wise graph on sent, open status and then displaying breakup of subscribers count in Map. In Other words, ...
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0answers
152 views

How to delete columns from a data extension using SDK

For example, there is a data extension has three columns, how can I remove AGE column? FN |LN |AGE Jack|Johns|12 Jane|Jones|24 Luke|Smith|15
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0answers
373 views

iPhone not registering with Salesforce Marketing Cloud iOS SDK

I've implemented the iOS Push SDK in my app, and am initialising it, as according to the instructions here. However, the phone doesn't show up in the contacts list, and does not receive push ...
1
vote
1answer
169 views

SFMC Android Handling Notifications not through the SDK

I'm working with an app vendor who for some reason doesn't want to let the SDK handle the Marketing Cloud push notifications in their onMessageReceived method in their notification service. ...
2
votes
1answer
99 views

Salesforce Marketing Cloud Android SDK Geofencing

I have been following this this guide. However I always end up with the initialisation status of COMPLETED_WITH_DEGRADED_FUNCTIONALITY: InitializationStatus{status=...
1
vote
1answer
68 views

Android - Recieving all push notifications, not distinguished by TAG

I've setup the MC Sdk, I am recieving notifications as intended. The thing is that if I send a notification only to one specific Tag I am not subscribed to, I get the notification anyway. While ...
1
vote
1answer
222 views

Unable to get the Content Builder SDK to work

I'm throwing together a POC to see how difficult it will be to create custom Content Blocks in house. I've followed the installation instructions here (I think): https://github.com/salesforce-...
1
vote
1answer
542 views

Integrate SFMC with Firebase to send Push Notifications

Our App development team has a mobile app in Xamarin which does not support the SFMC SDK for Mobile Push. So, now they want to introduce firebase layer so that SFMC can send the notification to ...
0
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1answer
284 views

How to check which TLS protocol is using the FUEL-SDK for java

Salesforce Marketing cloud recently announced the retirement of the TLS 1.0 based connections effective early August this year, and they published a Knowledge Article with useful information and some ...
2
votes
0answers
57 views

Salesforce Android SDK - SyncDown creates two records of custom object

Below is the scenario which we are facing now. Any help would be highly appreciated. Step 1: Create account rest request Step 2: Request sent out and received by salesforce and record is created ...
1
vote
0answers
104 views

Unable to use knowledge and cases with guest access after Service SDK update to 212.0.x for iOS

I am unable to use Knowledge and Cases after updating the iOS Service SDK from 210 to 212.0.x/iOS on both my dev SF account and a client's SF account. Both accounts work as expected on the previous ...
2
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0answers
45 views

Why aren't Marketing Cloud SDKs open source?

Why are these SDKs distributed as static/dynamic libs, and are not open source? I expect this kind of SDK to contain no business logic, therefore there would be no reason to hide the implementation ...
0
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2answers
753 views

Putting Triggered email in Journey Builder

I am using a triggered email to send email to a person who registers to my page. The triggered email works fine. However, I would like to send a next email to persons who open the previous triggered ...
1
vote
2answers
2k views

The Id field should not be specified in the sobject data

I get the error The Id field should not be specified in the sobject data. when trying to update accounts name. I followed advice from another post about setting the Id to null but I'm unable to ...
1
vote
1answer
331 views

JBASDK Android cannot resolve

I'm trying to integrate the JBASDK for android in android studio following this guide: http://salesforce-marketingcloud.github.io/JB4A-SDK-Android/sdk-implementation/implement-sdk-google.html but ...
2
votes
1answer
146 views

Authentication Error for ABBY Ocr Sdk!

Getting error: Auth String must be valid base64 format...Posting the code...Kindly Help! String url = 'http://cloud.ocrsdk.com/processImage?language=english&exportformat=pdfSearchable'; String ...
1
vote
1answer
433 views

Issues with Journey Builder for Apps SDK for use with MobilePush

We are implementing the Salesforce Marketing Cloud Journey Builder for Apps SDKs for use with MobilePush. (version 4.6.0 for Android and 4.2.1 for iOS) for our mobile app. We followed the integration ...
0
votes
1answer
353 views

“Authentication Error” Response Using Salesforce .NET Toolkit Error

I have been looking into getting information, such as Contacts from a Developer Salesforce account I have created. I downloaded the Sample .NET Console application from the Force.com Toolkit for .NET ...
2
votes
1answer
347 views

Add Salesforce SDK to an existing iOS (Objetive C) project. How to do it?

I have a stable project on iOS, with Objetive C. I use cocoapods. This is my podFile: “ platform :ios, 7.0 pod 'RestKit', '~> 0.20.0rc' pod 'FMDB' # pod 'FMDB/FTS' # FMDB with FTS ...
2
votes
1answer
767 views

UpdateAsync Force.com SDK

I am having a problem with Force.com SDK for C#. the UpdateAsync function is updating Lead owner automatically every time I update any field on the lead. Here's the code that I am using var success =...
2
votes
1answer
86 views

Journey Builder for Apps Android SDK questions

I have two technical questions about Marketing Cloud MobilePush, especially on the "Journey Builder for Apps Android SDK" [JB4A]: If last version of JB4A IOS SDK (4.1.0) is compatible with IOS 9.1 ...
1
vote
1answer
362 views

Caught exception: Unable to validate App Keys(ClientID/ClientSecret) provided.: DateTime::__construct(): It is not safe to rely

I have installed Marketing Cloud (ExactTarget) PHP SDK, created my App and updated config.php with ClientId and SecretId but when I am running any sample or any other code I get this error "...
3
votes
0answers
446 views

Occasional SOAP endpoint not found failure: EndpointNotFoundException

I'm using the Fuel SDK to manage subscribers on in lists. We are using synchronous calls to patch subscribers and tend to call it pretty heavily, as we loop through the list of our subscribers and ...
1
vote
0answers
140 views

Enable bitcode for libJB4ASDK-*.a static library

We are using JB4A-SDK as 4.1.0 now, and just found out that the static library file: libJB4ASDK-4.1.0.a is not using bitcode. Since our whole project and other 3rd party dependencies are using ...
0
votes
1answer
322 views

Typescript definition files for SalesforceCanvasJavascriptSDK?

Is there a typescript definition file for SalesforceCanvasJavascriptSDK? I am converting my code to typescript and the Sfdc variable does not work in my code because I am missing a typescript ...
1
vote
1answer
142 views

Accessing stored attributes in ExactTarget SDK

I'm using the JB4A Android SDK. It seems that the ETPush class exposes a method called getAttributes() which returns an ArrayList of the key-value pair attributes that are sent to the server. I want ...
2
votes
1answer
233 views

Java SDK - Setting Additional Attributes for a Triggered Send

I have been reading on here that the method to set attributes for triggered sends isn't available in the Java SDK. Can anyone tell me if this is still the case? And if so, is the alternative to go ...