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Mobile Push SDK version issue

Our backend needs to send messages initiated by it (PUSH / EMAIL). A C# SDK documentation (https://github.com/salesforce-marketingcloud/FuelSDK-CSharp) was analyzed, which by the understanding is a ...
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14 views

React Native SDK IOS - Error

I need help installing the SDK in the IOS application. An error is appearing in the process of performing the "Build" We follow this documentation: https://github.com/salesforce-...
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22 views

Updating analyticsEnabled after SDK initialization

I am trying to implement the MarketingCloudSDK for our iOS app and have a question about initialization of the SDK. We need to set the analyticsEnabled value in the ConfigBuilder during initialization ...
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23 views

Mobile App Event Tracking not Triggering Journey [iOS SDK]

There is a similar question about this but it does not have helpful answer to solve my problem. So I registered an event and set that event in the journey builder to send push notification once i have ...
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1 answer
38 views

iOS Salesforce Mobile SDK Native Swift - can we change Logout Behaviour?

I am using all the latest and greatest : XCode 13.2.1, Salesforce Mobile SDK 10. I am writing a native iOS Swift app and I wish to DEFER the Salesforce login to a point in the application that makes ...
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1 answer
83 views

MarketingCloudSDK - MobilePush SDK for iOS v8.x - crash

After I managed to fix the original crash “Cannot create an NSPersistentStoreCoordinator with a nil model” and now I get the following: *** Terminating app due to uncaught exception '...
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55 views

Android Mobile SDK: blank screen after login when "Use the native browser for user authentication on Android" on the My Domain

We are developing a custom app built on top of mobile sdk (Android devices). We need to enable the flag "Use the native browser for user authentication on Android" on the My Domain page due to a ...
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49 views

iOS MC SDK 8.0.0 tracking & logging screens

1. It looks like SDK doesn't handle logs level SFMCSdk.setLogger(logLevel: .error) // Could be .debug or .warn as well No matter what value I put in this method it just floods the console with all ...
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App Crash - SFMC Mobile App Notification SDK

There were approximately 43 crashes after using Salesforce SDK [native app, Android only]. Used for sending mobile app notifications via SFMC. Was unsure of the root cause. Sharing the crash report. ...
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1 answer
108 views

On Android in-app messages are not shown when the App is already in foreground

We noticed that if we send a message while the app is running, the SDK does not try to handle it until the app is put in background and back to foreground. Our question is if there is a way to let the ...
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1 answer
54 views

Device ID on iOS

I have implemented marketingCloudSdk on Android, like this: MarketingCloudSdk.requestSdk(new MarketingCloudSdk.WhenReadyListener() { @Override public void ready(MarketingCloudSdk sdk) ...
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23 views

Request for MarketingCloudSDK-iOS with static linkage

we're using SDK version 7.4.0 which has static linkage inside. We'd want to use the latest version that includes multiple performance improvements, but we cannot do that since it is linked dynamically....
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Minimum version of Android on devices for Mobile Push

What is the minimum version of Android on users' devices that MobilePush supports? I'm using SFMC Sdk for integration into my app.
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1 answer
267 views

MarketingCloudSDK crashes

Everytime I try to configure the sdk, aka: try MarketingCloudSDK.sharedInstance().sfmc_configure(with:builder) , it crashes with this error: Terminating app due to uncaught exception '...
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1 answer
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AWS SDK for SalesForce

We are attempting to use an installed package to access Amazon S3 - AWS SDK This package created an Apex Class: S3 Our Named Credential was created using the information specified in the link above, ...
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1 vote
1 answer
148 views

Pardot SDK for python after Feb 15 login change

We are using Pardot SDK (package: Pypardot) to pull and update data from Pardot API (version 4). Since the authentication change was implemented, the SDK method of Pardot is not supported anymore and ...
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1 vote
1 answer
452 views

Can we use React Native version of the SDK for Mobilepush?

We're using an iOS and Android app with Mobilepush. The Engineering team has already built the app code in React native version. If they use the react native version of the sdk would they get same ...
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1 answer
52 views

Get Contact ID from Mobile SDK on Android/iOS

I'm trying to pass the Contact ID to a dimension for tracking Analytics. How would I go about getting the Contact ID value from Salesforce? I'm using the MarketingCloudSDK pod
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2 votes
1 answer
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Is there a way to get MarketingCloudSDK-iOS from Carthage?

We need to implement MarketingCloud for our native iOS app and we are currently using Carthage to manage our dependencies. Is Salesforce MarketingCloud supporting this? I cannot find the info anywhere....
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3 votes
0 answers
107 views

Firebase version of latest Salesforce Service SDK is outdated

We have noticed that latest Service SDK https://github.com/forcedotcom/ServiceSDK-Android/releases/tag/224.0.0 seems to still be using Firbase 17.3.0. Can anyone know when the Service SDK team will be ...
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1 vote
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54 views

Android Live Chat pre-chat field form screen shows duplicate views when exiting

I recently implemented the Live Chat UI from the Android SDK, and have encountered an issue where it appears that when showing the screen for pre-chat fields to the live chat, upon exiting the pre-...
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-3 votes
1 answer
657 views

Disable PUSH notification (opt-out) from SDK

We want to create a setting inside our app that let our clients enable/disable PUSH notifications permission sent by MC (commercial PUSH). We need this because we also send transactional PUSH ...
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72 views

login problem in the Android Mobile app

Steps to reproduce Login into the application. Do complete few service appointments assigned to the technician. Logout from the application keep the login page open. do not kill the application and ...
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1 answer
154 views

Error uploading comunity user photo (avatar) from cordova forcehybrid app using Chatter REST API

I have been struggling for a couple of days creating an hybrid app with salesforce mobile sdk with the ability to change the avatar. I tried using methods from force.js with networkPlugin(reqest): ...
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1 vote
1 answer
75 views

React SDK Contact Registration

Using the React SDK for MC Push is there a way to Delay Registration using the iOS SDK? There is a method to update Contact Key, but it's unclear how this works. If the Contact is registered already (...
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1 vote
1 answer
134 views

How to know if the GeoPush activate successfully?

I followed instructions in the official document to set my SDK, below is the response result. I wonder from this response how to know that the GeoPush activate successfully? Thanks! { "Analytics ...
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268 views

Open Count - MobilePush Marketing Cloud

I had noted an issue with the Analytics Open Count on push notification on IOS/Android Devices. The methods from docs available are already implemented, but notification opens are not being recorded. ...
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2 votes
1 answer
104 views

Need to know approach on best way to develop Salesforce SDK app with fully functional offline capabilities

We have requirement to build mobile with fully functional offline capabilities. As currently Salesforce1 has limited offline functionalities. We have decided to use the Mobile SDK to build the custom ...
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2 answers
446 views

Marketing Cloud SDK Implementation Not Working [closed]

I'm trying to implement the marketing cloud SDK on Android. Doing that, I need to set up firebase in my app. as written in the SDK implementation tutorial, the SDK works only with firebase-core ...
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35 views

Mobile Push Registrations: Sales cloud: Salesforce SDK register the connection token but after 45 days the key gets deleted

The connection tokens automatically gets deleted after the invterval of 45 days. Please find the screen shot. the connection tokens gets deleted after 45 days. and for registration the new ...
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1 answer
54 views

How to trigger email through MobilePush SDK?

I'm trying to figure out how to send a Welcome email immediately after a user registers to my mobile application. Once a user registers, a unique identifier is created for them. We have their email ...
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0 votes
1 answer
195 views

Getting the width of Email Content using the Block SDK

I have made a custom content block inside Content Builder using the Block SDK and I need to figure out the width of the space inside of the email (when editing) so I can set the width of the images ...
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  • 313
1 vote
0 answers
22 views

Android SDK app should ask login only for first time

I am Android developer, I am using Salesforce SDK for android to connect with Salesforce data. I need to develop time punches app, In this user can punch in and punch out. In this case Android App ...
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2 votes
1 answer
349 views

iPhone do not show as opt-ins into Salesforce Marketing Cloud Dashboard

After setting up the app and json file, I can not see the new device as an opt-ins into the MobilePush dashboard. However, I can see an interesting error into the console that may be related to the ...
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1 answer
112 views

MobileCloudSDK without CoreLocation

Apple is now requiring all apps that reference CoreLocation APIs to include the NSLocationAlwaysUsageDescription key on Info.plist explaining why the location framework is being used. When I uploaded ...
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1 vote
1 answer
294 views

Network request failed with status 401 MarketingCloudSDK for ios

I have created MarketingCloudSDK for IOS bindings in xamarin. I think that's working fine sdkstate looks good and deviceToken getting fine as well but still I am not able to see that contact in ...
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1 vote
1 answer
240 views

MC Cordova Plugin sfmc_setContactKey

We are using latest version v6 of https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin. But when trying to create a contact, we don't see it in push contacts on Marketing Cloud. It looks as ...
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1 vote
0 answers
58 views

Apple rejection based on method names

Apple has just rejected our app based on what they call "non-public API usage." In their email they identify a number of method names which they consider possible violations of their non-public API ...
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2 votes
1 answer
205 views

Google Chart APIs

I Want to display graphs based on status like- Active,Bounce,Held, Unsubscribe and Date wise graph on sent, open status and then displaying breakup of subscribers count in Map. In Other words, ...
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239 views

How to delete columns from a data extension using SDK

For example, there is a data extension has three columns, how can I remove AGE column? FN |LN |AGE Jack|Johns|12 Jane|Jones|24 Luke|Smith|15
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592 views

iPhone not registering with Salesforce Marketing Cloud iOS SDK

I've implemented the iOS Push SDK in my app, and am initialising it, as according to the instructions here. However, the phone doesn't show up in the contacts list, and does not receive push ...
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1 vote
1 answer
339 views

SFMC Android Handling Notifications not through the SDK

I'm working with an app vendor who for some reason doesn't want to let the SDK handle the Marketing Cloud push notifications in their onMessageReceived method in their notification service. ...
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2 votes
1 answer
189 views

Salesforce Marketing Cloud Android SDK Geofencing

I have been following this this guide. However I always end up with the initialisation status of COMPLETED_WITH_DEGRADED_FUNCTIONALITY: InitializationStatus{status=...
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1 vote
1 answer
86 views

Android - Recieving all push notifications, not distinguished by TAG

I've setup the MC Sdk, I am recieving notifications as intended. The thing is that if I send a notification only to one specific Tag I am not subscribed to, I get the notification anyway. While ...
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1 vote
1 answer
332 views

Unable to get the Content Builder SDK to work

I'm throwing together a POC to see how difficult it will be to create custom Content Blocks in house. I've followed the installation instructions here (I think): https://github.com/salesforce-...
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  • 113
1 vote
1 answer
940 views

Integrate SFMC with Firebase to send Push Notifications

Our App development team has a mobile app in Xamarin which does not support the SFMC SDK for Mobile Push. So, now they want to introduce firebase layer so that SFMC can send the notification to ...
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0 votes
1 answer
316 views

How to check which TLS protocol is using the FUEL-SDK for java

Salesforce Marketing cloud recently announced the retirement of the TLS 1.0 based connections effective early August this year, and they published a Knowledge Article with useful information and some ...
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2 votes
0 answers
74 views

Salesforce Android SDK - SyncDown creates two records of custom object

Below is the scenario which we are facing now. Any help would be highly appreciated. Step 1: Create account rest request Step 2: Request sent out and received by salesforce and record is created ...
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  • 21
1 vote
0 answers
118 views

Unable to use knowledge and cases with guest access after Service SDK update to 212.0.x for iOS

I am unable to use Knowledge and Cases after updating the iOS Service SDK from 210 to 212.0.x/iOS on both my dev SF account and a client's SF account. Both accounts work as expected on the previous ...
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2 votes
0 answers
49 views

Why aren't Marketing Cloud SDKs open source?

Why are these SDKs distributed as static/dynamic libs, and are not open source? I expect this kind of SDK to contain no business logic, therefore there would be no reason to hide the implementation ...
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