All Questions
43 questions
0
votes
1
answer
41
views
Roboto isn't working on Outlook web [Content Builder MCSF]
I'm trying to use the Roboto font in some emails, and in the content builder it actually shows the font working, but when I send it to Outlook it doesn't show the font correctly, it reverts to the ...
-1
votes
1
answer
478
views
marketing cloud advanced dynamic content email testing: sending all variations to one email address
I need to a send proof of a complex dynamic content email (20 variations) to a stakeholder on a monthly basis. I stumbled across a salesforce video that says I can create a data extension with black ...
- 15
0
votes
1
answer
119
views
Attachment sent incorrectly
I set up sending an attachment in my email using an amp script.
%%[
var @customerKey, @fileAlias
set @fileName = "https://drive.google.com/file/d/1234567890/view?usp=sharing"
set @fileAlias ...
- 25
0
votes
1
answer
458
views
What code in SFMC templates triggered the default header and footer and is it required?
In HTML emails (non-template based), it looks like customer HTML is NOT triggering the default header & footer, how come HTML email are able to go out without default header / footer and still ...
- 353
0
votes
0
answers
244
views
SFMC Preview shows wrong subject line in Email Studio (Content Builder)
An email contains HTML and Plain Text versions. Subject line is defined in code in both versions as:
set @Email_Subject_Line = "Original subject line"
Subject field is set to:
%%=...
- 1
0
votes
1
answer
92
views
How to add two variables of type date?
Good afternoon people!
I have a problem and after a lot of research I still don't know how to solve it
I have two variables @travel_time and @trip_duration, where I need to add the hours and minutes ...
0
votes
1
answer
634
views
Preview and test email send - URL Expire?
I sent a test email on my address email a few month ago, and I wanted to take a look at the test email from that time and also check the URL.
I noticed that the URL expired. Is it normal for a preview ...
- 1
0
votes
1
answer
2k
views
Ampscript and IF statement to get data from two different data extensions
I have two data extensions:
Data extension 1: API_Onboarding_OnlineMemberships has the following column: SUBS_START_DATE (this DE gets the emails)
Data extension 2: Customers has the following column:...
6
votes
1
answer
4k
views
1px white line between content blocks in Outlook
I have two content blocks in an email in Marketing Cloud. No matter what I do, there is a 1px white line between them on Outlook 2019 and Outlook Office 365 on Windows. The white line does not appear ...
- 161
1
vote
0
answers
54
views
Certain Email reports not appearing in Service Cloud
I have a DE in Shared to which i send emails via Content Builder.
I get the email reports in Service Cloud, however it seems like there are some emails missing in the reports.
I saw that it could be ...
- 33
0
votes
1
answer
737
views
Help with Cloudpages and Email Forms
I should start by saying I'm a novice and I'm using the content blocks to create an email. I've created a data extension to capture customers information:
Predefined information from another data ...
1
vote
1
answer
894
views
Timeout HTTP.Get
Im trying to hit a GET request prior to sending the email, the API is known to lag. It is helpful when we get a timely response but I want it to timeout and send the email anyway if we don't get a ...
- 491
0
votes
1
answer
3k
views
Recall email sent from Salesforce Marketing Cloud
Is there a way to recall the email that has been sent out from Salesforce Marketing Cloud?
Let's say the email that we sent out to our customers had some error in the content which got identified only ...
- 957
0
votes
1
answer
652
views
Content block tracking performance
There are a few Content Blocks that I am re-using in many different emails and I would like to know the overall performance in terms of clicks activity.
For example, if we have a block (an Image with ...
- 1,049
0
votes
2
answers
298
views
how to limit my email to limited number of subscribers?
Is there an option to limit email to limited number of subscribers?
I have discount offer which I want to send & limit it to only 100 recipients.
If I have more than 100 recipients(150 recipients)...
0
votes
1
answer
1k
views
Can content builder data slots be limited to specific blocks by ID or name?
Just wondering if content builder data slots can be limited to specific blocks, rather than just block types, using the data-allowed-blocks attribute?
was hoping for something like...
data-allowed-...
0
votes
1
answer
436
views
How Do I Delete an Email from Content Builder Using REST API?
I can create an email with the REST API but I do not know how to delete one and I cannot find any information about it. Thanks for your help!
- 153
0
votes
1
answer
397
views
Marketing Cloud Content Blocks Custom Description
Is it possible to change the sample text "Lorem ipsum..." in an empty content block in Marketing Cloud Content Builder?
I would like to exchange the sample text with a description on how to use the ...
- 25
0
votes
2
answers
6k
views
%%view_email_url%% does not work in Content Builder
%%view_email_url%% does not work in Content Builder - but it works in Classic. Has anybody else run into this issue and how did they resolve?
0
votes
1
answer
314
views
Editing an email, AMPScript does not stay in the spot I put it in after saving the email
I am having a weird, serious issue. I have an email with basic content. See screenshot - basically, the intent is to wrap if/endif around these content blocks to show the appropriate block. I've ...
- 904
1
vote
1
answer
4k
views
Attach a file in email from Content builder
Is there anyway that I can attach af file from Content builder in Salesforce marketing cloud?
I want the file to be added to the email like it would do, if you dragged a file into outlook or any ...
- 107
0
votes
3
answers
930
views
AMPHTML In Marketing Cloud
Google announced the ability to create interactive emails using an HTML framework known as AMPHTML (not to be confused with AMPscript). Here is some documentation if anyone is interested in learning ...
- 491
0
votes
2
answers
1k
views
How can I create a HTML email in Marketing Cloud using Content Builder?
From what I see online, after I click on Create > Email Message I should have an option called HTML Email in the dropdown box. However, I only see Template, Text Only, and Existing Email. How do I ...
- 440
0
votes
1
answer
78
views
Add protocol to URL after deployment
Panicking. I set up an email with content builder and had multiple people test everything fully before deployment, but now when I click on the link in the final email that deployed to my audience, I ...
- 309
1
vote
2
answers
13k
views
Can I change email content without stopping a journey?
I've created a journey in salesforce marketing cloud to send a set of emails. This journey is currently active & running.
I want to do some changes in existing content of one of the email (for ...
- 556
1
vote
0
answers
83
views
Synchronize local folder with remote folder Content Builder
I used to do a sync operation among local and remote folders in Content Classic using a php library. However now in Content Builder not sure if there's any library ( not plain API calls) that can keep ...
- 382
1
vote
1
answer
2k
views
Using AMPscript to populate inline style attribute values
I would like to use AMPscript to dynamically set an inline style color, that is defined globally. Ultimately, the value will be returned from a Lookup function, but for now, here's a simplified ...
- 16.7k
0
votes
2
answers
759
views
Marketing Cloud sending Content Builder Email to List
I have created a list (using SOAP API) and know the ID of this. The HTML Email exists in Content Builder, I know the name and the ID. How can I send the email to the list. This is not a triggered ...
- 3
0
votes
1
answer
280
views
Looking for SOAP API to Retrieve email form a Content Builder sub-folder
I can execute a Retrieve filtering by name and return any email in the parent Content Builder folder, but when I attempt to Retrieve using a filter of the ID (Category) of the sub-folder, nothing is ...
- 3
0
votes
1
answer
2k
views
Update the image in folder using REST API
Im using a rest api to upload images or text in marketing cloud content builder, i have created a folder inside the content builder(folder name: Content Area) and i want to push the data inside this ...
- 726
1
vote
1
answer
325
views
Handlebars in Content Builder
Can I use handlebars in Content Builder to pull personalization data from multiple data extensions?
Example:
{{Contacts.Attributes.DataExtension.Field}}
Or does this only work on the backend working ...
- 491
2
votes
1
answer
1k
views
Is there any documentation for www.exacttargetapis.com/messaging/v1 REST API
I'm trying to send Content Builder emails via the REST API and the best option looks like the 'www.exacttargetapis.com/messaging/v1' endpoint. But there is little documentation on the API web site for ...
- 151
1
vote
1
answer
294
views
can we encrypt %%emailaddr%% while passing to a page?
we pass %%emailaddr%% to a webpage as query string value.
Can we encrypt the email on email send and webpage can decrypt it so email is never exposed?
NOTE: In this case webpage is a 3rd party site ...
- 573
2
votes
2
answers
3k
views
How can I create a custom 'Block' in Marketing Cloud Content builder for emails
I'm looking at the available 'blocks' in the content creator for emails, and discovering they are a little (very) limited.
In other tools of this nature I would be able to create my own block (or ...
- 31
3
votes
1
answer
855
views
Responsive width on ContentImagebyKey
I'm using ContentImagebyKey() to pull in a dynamic image for an event specific email that changes based on location. That being said I have a CSV that's serving me the customerkey field.
The images ...
- 151
2
votes
2
answers
1k
views
How to create Email In Content builder through Soap Api?
I created Test email in classic content using below code. but i need to create same email in content builder through soap api.could you please send me Sopa api code for creating email in content ...
- 157
0
votes
1
answer
474
views
ContentArea() to retrieve "Layout" content type
First, I'm using content Builder to build emails. I have a section in my email where I need to either have a two column Layout or a three column layout dependent on data from my data extension. I've ...
- 151
0
votes
1
answer
198
views
How do I pull a Content Block into my email
How do I pull a Content Block into my email built in Classic Content? I tried using the below code:
%%=ContentBlockbyID("384201")=%%
But it won't populate in the Preview area.
- 21
4
votes
1
answer
2k
views
HTML editor error in content builder
We're transitioning all our old email code from the Classic Content into the Content Builder, but I've run into an issue several times that looks like a glitch in the HTML editor (NOT the wysiwyg) to ...
- 151
1
vote
2
answers
434
views
Searching HTML in Content Builder using Regular Expressions
I'm trying to search HTML content in Content Builder using regular expressions. I want to find all MailChimp personalization strings that match *|string|*.
I'm using the expression [|*]+[a-zA-Z]+[|*]+...
- 16.7k
1
vote
2
answers
1k
views
Marketing cloud content builder - possible to change tab name when opening mail in browser?
As the title says - in content builder, is it possible to change the name of the browser tab when opening a mail in browser? Right now the browser tab gets an automatic generated link that looks like ...
- 266
2
votes
3
answers
15k
views
File size limits in Marketing cloud emails
Im having troubles finding information (As always regarding marketing cloud) about the file size limits of emails in marketing cloud. Ive looked through MC Help pages but since the search function ...
- 266
0
votes
1
answer
202
views
How to get FromEmail in _Job in Email Content?
I need to display the sender of the email in the email content but during preview/test i keep getting an error
The specified attribute or custom object field name was not found for
this client. ...
- 233