Skip to main content

Questions tagged [personalization]

The tag has no usage guidance.

Filter by
Sorted by
Tagged with
-1 votes
0 answers
11 views

Why iam unable to see event stream in MCP(marketing cloud personalization) though the sitemap code is correct. is it because of cookies cache issues

Is it because of cache need s to be cleared every time If so what is the best way to clear the cache every time for a person who is working with MCP.
bharath reddy's user avatar
0 votes
0 answers
17 views

MCP - SalesforceInteractions.listener is not bringing the segment of the user

We have a code that we are using in Marketing Cloud Personalization to get the segment of the users and depending if they are in that segment the background-color or the color of the content-zone ...
MonCerv's user avatar
0 votes
1 answer
15 views

Salesforce Data Cloud Web SDK

We earlier used Data Cloud web SDK connector to track interactions on the website and store in data in Data Cloud's Data Lake Objects(DLO's). Does Web SDK connector provides any feasibility to use ...
Nikhil Patil's user avatar
0 votes
0 answers
22 views

Does anyone know of a way to tie User Attributes to Product Attributes in Salesforce Marketing Cloud Personalization Studio?

Does anyone know of a way to tie together attributes of a user to the attributes of a product for their recipes in Personalization studio? We have set customer related attributes on our product ...
Greg Whitaker's user avatar
1 vote
0 answers
76 views

MCP (Personalization) SDK / sitemap which namespace to use and how to configure sitemap for multiple domains

In MCP (Personalization) SDK / sitemap, when we are reviewing the namespace, examples are supporting both: SalesforceInteractions & Evergage https://developer.salesforce.com/docs/marketing/...
kl2's user avatar
  • 353
0 votes
0 answers
25 views

How many user interactions are needed to build an affinity for use in Einstein Recipes?

I'm trying to understand general feasibility of some use cases leveraging Einstein Recipes in Marketing Cloud Personalization. Specifically, how many interactions with our website does a visitor have ...
Ashley's user avatar
  • 1
-1 votes
1 answer
63 views

Can I merge multiple data extensions?

I am doing a task that requires personalization from multiple data extensions. Can I use Query Activities to merge them together? And also, can I use the finished merged data extension in my landing ...
xhb's user avatar
  • 21
0 votes
0 answers
120 views

Adding Event Handlers in Marketing Cloud Personalisation Component

I am new to personalisation and the web template code makeup. So I am struggling to find a way to register events, especially onclick. When I write it within the client-side code block, nothing ...
Darryl Le Roux's user avatar
0 votes
0 answers
27 views

Using Personalization Web Campaigns with Offline Data

What I'm trying to do: We want to personalize a web experience for users based on our funnel data that is updated in our CRM (Microsoft Dynamics). Users that are in different statuses would receive ...
Bralen Jackson's user avatar
0 votes
2 answers
127 views

IIF statement giving error

I am super new to using AMPScript and have been watching some videos and browsing this forum and have been putting in the exact same IIF statements but I have been getting this error: The subscriber ...
rnkwill's user avatar
  • 15
0 votes
0 answers
101 views

Getting Invalid data extension reference. While using first name personalization token

I've used email studio to develop emails but have never had to really use AMPScript or personalization tokens. I am trying to create an email that uses a first name token but when trying to send a ...
rnkwill's user avatar
  • 15
1 vote
1 answer
206 views

How do you use Salesforce Data Cloud data for personalization in SFMC?

This question is more from an understanding perspective. I am trying to implement omnichannel solutions for a client using Saleforce Data Cloud (SDC) as CDP and SFMC for deployment of messages. The ...
Anay Shrikar's user avatar
-1 votes
1 answer
338 views

marketing cloud advanced dynamic content email testing: sending all variations to one email address

I need to a send proof of a complex dynamic content email (20 variations) to a stakeholder on a monthly basis. I stumbled across a salesforce video that says I can create a data extension with black ...
user55293's user avatar
0 votes
0 answers
98 views

(Interaction Studio) What could be the reason why an anonimous user - even after logging in - is not merged into the existing user?

I am facing an issue with Personalization (former Interaction Studio): my website has a public area and a private one, that users can access after login; in both these 2 pages we have Personalization ...
lisim's user avatar
  • 1
0 votes
0 answers
182 views

Checking if SalesforceInteractions has been initialized

I'm attempting call to SalesforceInteractions.sendEvent outside of the init function's promise resolution. I would like to be able to check to make sure the object has been initialized before ...
james28x's user avatar
0 votes
0 answers
366 views

MC Personalization: Purchase Event triggers and is shown in Event Stream but LTV remains the same

I am beginning to set up Marketing Cloud Personalization (former Interaction Studio) and now have to fire purchase Events through the Event API. Currently, the detection of Purchase Events works and ...
Marvin Haibl's user avatar
1 vote
1 answer
672 views

Marketing Cloud Personalization Content Zone / Template scope

I've recently started working with Marketing Cloud Personalization, and I'm having some difficulty understanding what best practices would be for certain types of changes. As I understand it - the ...
bruce_campbell_86's user avatar
0 votes
1 answer
160 views

Personalization string using Contact Data (not Journey Data) in Journey Builder Email

I have a birthday journey, where the entry source is a DE from Salesforce that is overwritten every day to include only those who have their birthday coming up 6 weeks from that day. The first email ...
Hannakorfin's user avatar
0 votes
0 answers
194 views

Marketing Cloud Personalization: How to apply a campaign to multiple elements with the same class

I'm trying to apply a template/campaign to multiple elements with the same class. The content zone is mapped properly, but the campaign is only being applied to the first instance of the class. I'm ...
Matt A's user avatar
  • 1
-1 votes
1 answer
40 views

I'm trying to pull in multiple employees names based on who their manager is in an email in Marketing Cloud and can't figure it out

The manager is the recipient and they may have multiple employees that should be in the list below. I want to lookup manager email and then have the employee first and last name populate in ...
Sue's user avatar
  • 1
-2 votes
2 answers
216 views

Interaction Studio Web pop without sitemap

is it possible to create a web campaign (exit intent) without the sitemap configuration. I know that, to have a web campaign on the website, we need to define a content zone and this can be done via ...
Abhishek's user avatar
  • 726