Questions tagged [email-studio]
The email-studio tag has no usage guidance.
221
questions
-1
votes
0
answers
24
views
Unique clicks from all emails with api [closed]
I am trying to understand which endpoint and parameters I need to use in order to retrieve the click activity of all sent emails within a specific folder (category) in Email Studio. This information ...
-1
votes
1
answer
26
views
I'm having trouble with mail merge field showing in Gmail or Yahoo from Salesforce Marketing Cloud. Do I need to format the data extension different?
I'm having trouble with mail merge field (First Name) showing up in Gmail or Yahoo when sending from Salesforce Marketing Cloud. It works fine to Outlook. Do I need to format the data extension ...
0
votes
1
answer
81
views
Do I need to warm my IP Address again?
We run a journey in late May for IP warming, but we haven't run another journey since then. We are planning to run a journey this month and I'm wondering whether the IP warming we need is still valid ...
- 7
1
vote
1
answer
42
views
Delivery Window timing
When I set up an email with a Delivery Window of say 8-3 and a throttle of 1K/hr, will there be a 1K batch sent at 3pm or will 2pm be the last batch?
Similarly, I assume I can start the send ...
- 49
0
votes
1
answer
34
views
Send throttling process
Wondering when the timer starts when an email is throttled at say, 250K/hr? I start the send at 8am, the system sends 250K emails over X number of minutes. Does the 60 minutes start then or when the ...
- 49
-1
votes
1
answer
46
views
populate data extension with api response based on values in another data extension
we are intending on sending out an email which contains a section with information about events near the customers location/region/city. For this we are using an api from a third party website.
i ...
- 1
0
votes
0
answers
41
views
After inserting record's into SFMC Data extension, I see some unwanted texts are inserted along with normal text
I have inserted record's into DE. But after insertion, I can see some unwanted texts are also insered into the fields.
Expected:
question (field)
How are you I&I ? (Records)
uploaded records:
...
0
votes
1
answer
158
views
How to create dynamic email templates in SFMC
Currently, our emails are using content blocks where shared areas like header and footer are called in an email file.
The reason we use content blocks is because if anything changes in these content ...
- 317
0
votes
0
answers
34
views
AMPScript in footer not working
Trying to add a content block to the settings footer here:
But it doesn't seem to work.
I even tried to copy past the code and nothing...
Is there a built-in limitation?
Here is the way I add the ...
- 81
-1
votes
1
answer
44
views
Marketing Cloud Journey missing email sends
We are using MC Journeys to send some stuff out to clients. But we seem to be missing 280 emails sends and i can't find where this has happened.
We have used serval journey's and journey version to ...
- 614
0
votes
1
answer
64
views
Append unique id to external survey link in email studio?
We're having trouble appending a unique id within the external survey link in email studio. Right now, we have the html set to a survey button:
%%[ Set @surveyButton = concat("[https://m.survey....
- 1
0
votes
0
answers
59
views
Email Studio - Social Share Buttons custom functionality
I've been attempting to have the Marketing Cloud social share buttons mimic the result of an external tool (such as Canva). The intended function is to have the email content or image (with a given ...
0
votes
1
answer
63
views
How to update sendlog data extension after the email launch that has no primary key
We launched the ABC campaign newsletter to a 30000 target audience. Unfortunately, the subscriber key's email address was mapped incorrectly and the email launched. After the email launch, all email ...
- 405
0
votes
0
answers
44
views
Send Performance - Delivery Rate (WarmUp)
Our costumer are passing by email WarmUp and i did some email send, but the most of our send have been blocked by high rates block bounces, as you can see on the image below:
The email content was ...
0
votes
1
answer
101
views
Track Click Issue - Email studio
I did an email send test with Track Clicks, the result of this was the tracked email links returns to error page saying "Your Connection is not private":
Message translated:
"click.x....
0
votes
1
answer
118
views
AMPscript - Unique Codes for Email
UPDATE:
I tried UpdateDE with this code but it sent the same "unique code" when I did a test send to multiple emails"
%%[
var @customerCode, @codeDataExtension, @availableCodes, @...
- 15
2
votes
0
answers
145
views
How to report on dynamic emails with impression region dynamic contents and get metrics on each dynamic region
Background: In our use-case, each email campaign includes different categories of customers. Originally, we used to have multiple emails coded /per email campaigns like:
EmailContentFile1_CustType1
...
- 317
0
votes
1
answer
66
views
Is it possible to detect the exact location of the subscriber who click the link in email?
If subscriber clicked any link in email. How to track the exact location of the subscriber like (state) ?
- 13
0
votes
1
answer
174
views
Can I still send back the tracking data of IER to Salesforce even after doing a send?
We have a Salesforce CRM and IER is enabled. I sent out an email using guided-send/user-initiated and the DE coming from the Data Extension folder only, is there a way to send the IER tracking data ...
0
votes
1
answer
44
views
Unsubscribe from all subscribers in multiple member ID's
I am building a custom unsubscription pgae. The code works fine for that particular BU. The subscriber is getting unsubscribed successfully.But, not from the other member ID's that i am embedding in ...
1
vote
1
answer
180
views
RMM direct replies to subdomain email adressess
We got RMM working with dynamic sender profiles. We are using the following dynamic sender profile:
From Name: %%AM_Name%% (Jon Snow)
From Email: %%AM_Sub_Email%% ([email protected])
Reply Name: %...
- 11
-2
votes
1
answer
100
views
Send the data from Salesforce into the email sent from Journey builder
I am trying to send an email whenever the case is closed in the Sales cloud. Below is the picture:
Now I am trying the pass the CaseId into the email sent from the journey because this email has the ...
- 429
0
votes
1
answer
53
views
Duplicate contacts (Pricing problem) when I convert synchronized data extension to sendable data extension
I am planning to Convert the synchronized data extension (Contacts) to Sendable Data extension. Now when I populate the data extension with contact data will this be counted as a contact and will I be ...
- 429
0
votes
0
answers
100
views
How to identify the link that was clicked in the email in the Journey builder's jouney?
I have multiple links in the email which I am utilizing and sending to the end users in the Journey builder. I have to track the links clicked by the contact in the journey itself. The engagement ...
- 429
0
votes
0
answers
38
views
Marketing Cloud Email Studio Total Email Sent is Less Than Data Extension Created [duplicate]
We created a Salesforce Data Extension that contained 12,855 unique email addresses and SF ID's. Once the email was deployed through Email Studio, the total sent was only to 12,023..6.5% of my list ...
- 1
0
votes
0
answers
136
views
SFMC Preview shows wrong subject line in Email Studio (Content Builder)
An email contains HTML and Plain Text versions. Subject line is defined in code in both versions as:
set @Email_Subject_Line = "Original subject line"
Subject field is set to:
%%=...
- 1
0
votes
0
answers
152
views
A/B test for 1 email Journey Builder
Is it possible to use Email with A/B test content block inside ( build in email studio) and use it in Journey Builder? or the only way is to use random split?
- 7
0
votes
1
answer
506
views
SFMC - Custom reply to address
We are sending emails from:
[email protected]
We want to set the reply-to addres to:
[email protected]
We do NOT want to use RMM, and we do NOT want to have the reply forwarded via ...
0
votes
1
answer
265
views
Interactive email form desconfigured in Gmail
Im currently working in a NPS solution for my company, where we send a survey via email with a 10 star rating grid. In the interactive email studio, the email body looks ok, but when we receive it on ...
0
votes
0
answers
41
views
How to automate a manual Import Activity process from Email Studio?
I'm looking to import data from Salesforce Standart Object (Survey Question Responses) and automate the process so then I can use it in a journey. Currently I can do this manually via Import Activity ...
0
votes
1
answer
216
views
Adding unsubscribers into suppression list [closed]
If someone unsubscribes from marketing cloud we need add them to suppression list by query or other methods or it will automatically adds into suppression list.
- 1
0
votes
1
answer
102
views
AMPscript Wildcards?
I have 365 days of images. some are gif's and others are pngs. Format is daymarker.png or daymarker.gif. They are random on the days and they don't follow any pattern.
Is there a way I can say IF ...
- 73
0
votes
1
answer
323
views
Static PreHeader isnt-appearing in inbox
We've put a static preheader in an email in email Studio, when we were running tests we received the email without the preheader and the mirror link was there instead. the same happened with single ...
- 51
0
votes
1
answer
218
views
Marketing Cloud: Import from Salescloud Record Not Working
I'm trying to setup a test Salesforce Data Extension that's being built from a report based on my test records in Salescloud.
The Salescloud report currently contains 20 or so records with the ...
0
votes
1
answer
724
views
SFMC sends email to which emailID if more than one email address field is present in Sendable Data Extension
We have a Data Extension with 5000 records in Salesforce Marketing Cloud. There are four fields in the sendable data extension.
Field 1 : CustomerID (text)
Field 2 : Email_1 (Emailaddress)
Field 3 : ...
- 1
0
votes
1
answer
42
views
Tracking overall email engagement while having "DoNotTrack" enabled [duplicate]
Due to the absence of consent with regard to the tracking of user behavior related to emails, the "DoNotTrack" attribute has to be set for all contacts. This obviously prevents - first and ...
0
votes
0
answers
299
views
Marketing Cloud Sender Authentication Package - Creation of Email Addresses
For the purpose of (sending out) marketing-related campaigns, new email addresses should be created in conjunction with the newly established sub-domain (part of the sender authentication package - in ...
0
votes
1
answer
1k
views
How to apply css to the email template in marketing cloud?
I have created emails from email templates available in the marketing cloud.
To add CSS to an email I have used HTML content block and added CSS inside the <style> [CSS here] </style>tag.
...
- 1
0
votes
0
answers
69
views
Broken link - Distributed Sending and Blockout Dates
I am diving into the documentation regarding the Marketing Cloud Email Studio Summer '22 Release Notes.
With reference to 'Distributed Sending and Blockout Dates Are No Longer Available' there appears ...
- 1
1
vote
1
answer
741
views
Configure Burst Sends in SFMC
Do any of you have any experience with Burst Sending in Marketing Cloud? I'd like to know more about this feature to be able to send email faster and to improve email delivery speed for highly dynamic ...
- 29
1
vote
1
answer
331
views
Getting an error in the REST API call for Send Preview when passing the row id otherwise works fine
I have issues with the REST API call for Send Preview. I am using the method given here -https://gortonington.com/email-send-preview-and-test-sends-via-rest-api/.
I am testing this in POSTMAN
...
- 11
0
votes
1
answer
307
views
View in Browser redirecting to an Error Page
I understand that if a Data Extension is either updated or overwritten, the View in Browser Link breaks and the only way around this is to use Sendlog.
Is there a way of not using a Sendlog and use a ...
- 65
0
votes
1
answer
57
views
What would be suitable entry source for my journey? [closed]
Problem Statement:
I have to inject records into the journey whenever a customer's status is upgraded to higher from lower. We have a three-status record.
Priority Status
1 Silver
2 ...
- 1
0
votes
1
answer
106
views
how to use child standard object data in the personalized mail while your journey salesforce data entry event is on parent object
I am creating a journey for which the entry event is a salesforce data event on a contact object.
But I have to use child object field data in the mail to personalize the mail.
For example
Parent ...
- 1
1
vote
1
answer
579
views
How to get Send Classification ID, Delivery Profile ID and Sender profile ID in SFMC?
I am trying to make an API call from Postman to make a test send.
I am trying to implement the solution given here - https://gortonington.com/email-send-preview-and-test-sends-via-rest-api/. I am ...
- 13
0
votes
1
answer
178
views
Missing records after Marketing Cloud FTP Export in my local file
Today I did an Enhanced FTP export from a Data Extension that was holding 8,498,752 records with 166 MB.
In the Enhanced FTP directory, a file for it was generated with the size of 203,632 KB.
I ...
1
vote
0
answers
384
views
Triggered send job stopped error - OMM_SLOT_RELEASED_TO_ERR
All of a sudden, we are getting following error for one of our triggered emails -
Error Code: OMM_SLOT_RELEASED_TO_ERR
Error message: Job slot was failed due to being detected with a stale heartbeat ...
- 11
0
votes
1
answer
466
views
Not able to call the Content Block in a CloudPage using ampScirpt
In our email we have multiple content blocks and I am trying to call the content block within a cloud page using a simple AMPscript code something like below
<!DOCTYPE html>
<html lang=&...
- 3
0
votes
0
answers
498
views
How to get payload from REST API Journey into Email
The REST payload for a journey has the ContactKey and EventDefinitionKey but also a event_id, firstname and other fields (defined in the journey data extension). The journey allows for re-entry ...
user80446
0
votes
0
answers
40
views
Beginners question about Send Relationship [duplicate]
I'm studying for the certification for email specialist but slightly confused by send relationship and how this is defined. I've always been under the impression that Subscriber key = Contact key.
For ...
- 17