Questions tagged [email-studio]

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27 views

Splitting CONCAT data in Marketing Cloud

We are receiving data from our Sales Cloud instance via MCC connector, and in one of the fields tied to a personAccount - "Agent_Names" - we have multiple string values (i.e.support agents' ...
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1answer
17 views

MultiBrands - Same Business Unit - Multi SAP?

We have multiple brands (10) under a single parent brand, and would like the images and links on those brands to be branded. The total email volume of all brands are enough for SAP, but not for the ...
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0answers
12 views

Can we send a Mobile Push Page out as an email to Marketing cloud?

can we send a Mobile Push Page out as an email to our database? If it is possible means how can I send mobile push page as an email and I want to add Survey Monkey to this mobile push page.
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28 views

Individual Email Results Not Populating

I am Sending an Email from Journey Builder using source as a Data Extension where the subscriber key is the ContactID, but individual email results are not populating for them. The data is coming in ...
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0answers
22 views

Exclusion Script Error

I want to suppress a DE from a journey send. I added the exclusion script for it, but it returned an error. Exclusion DE Name: M04545_Last_chance_Mens_Disp_20210906 Email Address field name: email ...
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30 views

Want to connect multiple salesforce users with one business unit in SFMC

We want to connect multiple salesforce users with one business unit. So I have the below setup: Business Unit 1 (Parent BU) BU Child 1 (Child BU1) BU Child 2 (Child BU2) I have one salesforce CRM ...
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0answers
33 views

Difference between MC Connect in SF, Salesforce Integration Tab and Salesforce.com Status in Email Studio? [duplicate]

What exactly is the difference between MC Connect in SF, Salesforce Integration Tab, and Salesforce.com Status in Email Studio? I have some basic scenarios like the below: Scenario 1. What will happen ...
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1answer
37 views

What is Salesforce Integration Tab and Salesforce.com Status in Email Studio?

Can anyone explain the below topic with a real-time example : Email Studio > Admin > Salesforce Integration Tab Email Studio > Admin > My User > Click on any User > Salesforce.com ...
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1answer
34 views

Dynamic content blockID to DE using ampscript

I am using dynamic content with rules in my email sends. Is it possible to use ampscript to log which content blocks a given customer has been exposed to? I've trying to figure something out using ...
4
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1answer
54 views

How to claim the same row without claiming a new row for already claimed customers using claimrow() in SFMC?

I am trying to implement unique coupon codes in SFMC. I have created a data extension - Unique_Coupon_Codes like this, This is the code I have written %%[ if _messagecontext == "PREVIEW"...
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1answer
38 views

Exclusion script with multiple lines in Marketing Cloud

I wish to add exclusion script to one of my email. Since my exclusion script is more than 1 line, I have created a Content Block in my same email. I am following the steps given in this pagehttps://...
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0answers
37 views

Trouble with a filtered Marketing Cloud Data Extension retaining contacts that no longer meet the filter criteria

hope you're well and having a really great day! I'm working through a communication to our contacts that are experiencing shipping delays due to supply chain issues with our supplier. At present, I ...
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1answer
25 views

Injecting HTML Special Characters from DE into HTML via AmpScript

The problem is that my special characters are breaking the way the HTML renders not only in SFMC Email Studio but also once the email is sent, however when I inspect the source there doesn't seem to ...
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1answer
121 views

Is there an email send limit for Marketing Cloud? [closed]

my company has Salesforce Sales Cloud installed, which has a current limit of 5000 List Emails per day. We're evaluating to install the Marketing Cloud too, but we want to know if there is a similar ...
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1answer
40 views

Parameter Manager: Set default value for parameter but still allow it to be edited in email properties

We use the following WAC string (I put in line breaks so its easier to read): utm_source=%%__AdditionalEmailAttribute1%%​ &utm_medium=%%__AdditionalEmailAttribute2%%​ &utm_campaign=%%...
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0answers
15 views

Syndicate email studio content [closed]

I'm trying to create a microsite that uses dynamic content created in the content builder to display. If you imagine I have 12 posts, 4 on topic x, 4 on topic y, 4 on topic z+y, I would like to be ...
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1answer
45 views

How to get "week commencing" with AMPscript based on a given date

Hope you're having a great day! I'm referencing a specific date DD/MM/YYYY (New Zealand date format) provided from Sales Cloud as part of an automated email journey for contacts experiencing product ...
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1answer
46 views

Trouble with Lookup functions in AMPscript

Hope you're well and having a great day! I'm working through a communication to our contacts that are experiencing shipping delays due to supply chain issues with our supplier. Though we're pulling ...
2
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1answer
55 views

Register and configure settings of a new domain that doesn't relate to our SAP purchased domain

We have purchased SAP with thecompany.com domain configured by Salesforce. The client requested to send the emails from a different domain flowersflowers.com (that is completely different from ours) ...
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64 views

Export email metadata and reimport in Marketing Cloud

I need to make duplicate copies of a email with some minor changes in it. I was thinking if there's a way I can export the metadata of that email, make the necessary changes and Post it back in MC to ...
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1answer
46 views

How to Hide System Footer with Reference Content or ContentBlockByName

I am hiding the system footer by having a code snippet with the following: <script runat="server" language="ampscript">   SET @flag = "1"   IF @flag == "0&...
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1answer
122 views

Use multiple data extensions for dynamic content in Email Studio

My marketing users have an existing data extension that they want to continue using when creating emails. We are implementing a new integration that will provide 15 new data points. It's my feeling ...
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1answer
160 views

Editing running journey email to reference the new Content Block

My Journey email is currently referencing a content block and the HTML code has below ampScript Example : %%=ContentBlockbyKey(“Old_Content_Block”)=%% Now I want to change the above code to reference ...
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1answer
526 views

Commercial vs Transactional Send Classification in SFMC

We are doing confirmation of consent change emails from SFMC to customers that are added to our Sales Cloud instance. For this purpose, we are leveraging Sales Cloud data in Journey Builder via the ...
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1answer
356 views

Email Address As SubscriberKey in SFMC [closed]

Can you please tell me what are the main arguments against using Email Address as Subscriber Key in SFMC? I have been getting requests from our internal stakeholders to use the email as Subscriber Key ...
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2answers
221 views

how to automatically send email to contact who did not open or clicked email in marketing cloud?

For our monthly newsletters, we get a new list every month. Original send - We have 20 different newsletter every month. Resend - Each newsletter also need to go out to contacts who did not open or ...
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0answers
21 views

How to log Marketing Cloud single send email sends/opens as object activity in Salesforce without creating a journey

I am currently in the process of migrating our existing marketing automation platform to Marketing Cloud. We currently use Salesforce as our CRM. With the existing marketing automation platform, we ...
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1answer
27 views

Email Studio, AB testing with Data Extension Publication Lists

When AB testing in email studio, am I able to target a publication list within a data extension? It seems as if I am only able to select only the data extension within the AB testing "select ...
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1answer
125 views

Unable to find "my survey" in content in marketing cloud. can we create polls or surveys in our SFMC account?

I am trying to create a Survey in Marketing Cloud but I am not able to find the "my survey" option in the content of the Marketing cloud. How to create a poll or survey in the Marketing ...
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0answers
33 views

Why have my data relationships stopped working?

I've been using Marketing Cloud (in conjunction with Sales Cloud) for a few years now, we set up some Data Relationships in Email Studio to allow us to create Filtered Data Extensions based on our ...
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1answer
301 views

How to get Data extension records between Start date time and End date time using AMP script?

I want to retrieve based on modifieddate(updated) field records count between start date time and end date time in my data extension. How to include startdatetime and enddatetime in lookuprows for ...
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1answer
248 views

Add tags to track customer activity(open/clicks) in marketing cloud?

I am sending emails through Journey Builder. What kind of tagging method should I follow in order to track the customer activity such as opens & clicks. Also how to add these tags?
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0answers
47 views

How to add Google Analytics 360 Tracking new domain in Activated Journey Builder?

I have configured Journey with four emails in Journey builder to send an email every Saturday this January 1st to January 31st 2021. Is it possible to add Google Analytics 360 new tracking domain to ...
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0answers
16 views

Data Extension | Data View Export Error

I'm having an issue related to the job data view, everything is running as expected and the target DE is receiving all the data. But when I try to export the DE, I receive the following pop up message:...
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0answers
44 views

How to remove contacts from campaigns once they have visited and completed the donation from email sent from marketing cloud

Configure completed donors in marketing cloud. I am working on NPSP cloud in Salesforce. We are using marketing cloud to send emails for the fundraisers, and when someone makes the donation I want to ...
0
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1answer
64 views

AMP Script to Update CSS - Dynamic Internal CSS (not inline)

So when you convert a template to an email, the code locks, and only content blocks such as code snippets remain editable. As such my core variables like brand, environment, template_name in a white-...
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1answer
30 views

How do you Evaluate Field by Reference?

I want to store the variable name in a string and then evaluate the result. I have the following: var @subscriber_key, @lookupFields, @first, @second, @rs set @subscriber_key = AttributeValue("...
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1answer
60 views

AMPScript Custom Functions and ContentAreas

I created a blank HTML Template using the blank template called: my template under Content Builder folder. I created 4 content blocks with the following: data-key="emailfunction" data-label=...
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0answers
41 views

Is it possible to create custom AMPScript Function/Method [duplicate]

Is there any way to create a function or method which takes parameters in AMPScript which can be called anytime? Example would be a simple java function to called multiply (a,b) where the return would ...
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2answers
352 views

Formatting HTML tables populated using AMPscript, loop and lookup ordered rows

I'm attempting to fill out a table in an email with a DE contact's order info, using AMPscript/HTML. Am working in an HTML block. I have two sets that work in different circumstances but not all. Goal ...
0
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1answer
58 views

Send one email per unique data extension field value without de-duplicating emails

I'm trying to send one email per order number to a data extension. Data extension is set up so contact id relates to subscribers on subscriber key. No primary key. The data would look something like ...
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1answer
61 views

Unable to send Email to Lead from Sales Cloud due to AMPScript error

We are trying to send email to a Lead from Sales Cloud, but our sends are getting failed. I believe the error is due to the AMPScript, but not sure what is the reason its failing. Can someone help on ...
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0answers
17 views

Deleted Interactive Email Form Block but receiving error in Preview?

Preview is failing to generate please select a Cloudpage & Data Extension and assign all fields... I've already deleted the interactive email form block but still getting this error? Any ...
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0answers
56 views

Gmail open tracking pixel is status:blocked

In every email you send from salesforce marketing cloud, you send an open.aspx (open tracking) request in the form of: Request URL: https://click.my.delegated_domain.com/open.aspx?HASH-KEY When i go ...
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1answer
54 views

Marketing Cloud CloudpageURL() link not reading data from data extension for added records in the Data Extension

We have an email linked to a CloudPage that has a smartcapture feature. The DE that is used for the email contains customer info which is exposed to the Cloudpage via ampscript: %%[ var @emailaddress,@...
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1answer
448 views

Sending email in MC to SF report fails

I'm trying to send an email created in content builder using email send flow to sf report. The sf report is located in an org which is connected to the relevent BU this send is initiated from. I can ...
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1answer
915 views

How to recover deleted data extensions from Marketing Cloud?

Data extensions are mistakenly deleted from our Marketing Cloud instance. Is there any way to recover it? Thanks.
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0answers
253 views

Import activity in Email Studio will fail when imported data has 0 records?

Basically I want to keep my Data Extension up-to-date. So I created an import activity in Email Studio. Source is a report in Salesforce and Update type is Overwrite because I want my DE (the Data ...
1
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1answer
234 views

How do we force Email Studio to use the supplied email address in the data extension even with an existing Subscriber Key in the All Subscribers List?

My question comes from the fact that when sending an email with a Data Extension as the source, Email Studio pulls up the related existing Subscriber Key in the All Subscribers list to get the email ...
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1answer
99 views

How can I extract exactly the "sends" I view in tracking tab on Email Studio?

I've been really struggling trying to extract the table view "My Tracking" in Tracking, on Email Studio. I want to have the information displayed as I see in the Tracking tab. How can I ...