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Questions tagged [email-studio]

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0
votes
1answer
19 views

How to know if an email is delivered or not in marketing cloud?

I'm using marketing cloud to send emails. I'm able to fetch user level email open & click report from marketing cloud using data views (_open & _clicks). Is there any data extension or ...
-5
votes
0answers
27 views

Send Email to newly registered customers with latest blogs details [on hold]

I have questions in SFMC Email Marketing, how do I send an email to my newly registered customers with 3 latest blogs. Remember: These blogs will get updated from time to time and will be different ...
2
votes
1answer
57 views

Duplicate records in All Contacts after create a Population

i have a many Data Extension where the Primary Key is the IdAccount (Salesforce CRM) and the relationship with the Subscriber Key is the e-mail address. The All Subscribers is not update ...
1
vote
2answers
45 views

IF Statement for First Name Personalization when using a LOOKUP

I'd like to add in an IF statement for when first_name is blank. My sending DE does not contain first_name so I am pulling it from the master DE. This is what I have so far and it's working: %%=...
1
vote
1answer
22 views

Web Analytics Connector - Personalization String - how it should behave/render in the url?

I'm need some help understanding how a personalization string in a WAC attribute should actually render in the URL. Some scenarios (all sends are from Data Extensions): Valid string and valid value ...
0
votes
1answer
30 views

Salesforce Marketing Cloud email template layout breaks when viewed in Outlook.com and Office 365

Usually I make emails handcoded, but one of my clients have started to use Salesforce Marketing Cloud, Email Studio. So I make templates intended for that system. But the layout breaks when viewed in ...
1
vote
1answer
47 views

IP Warm Up for all Sender Profiles?

I have a question by beginner: Ip warm up is a best practice for any sender profile? I have a SAP with a domain in one BU wiith only one Sender Profile. I have to create others sender profile and i ...
0
votes
1answer
69 views

Load HTML template block using AMPscript

I've created the one HTML content whose type is 'template' and now I'm trying to call that content using the AMPscrip function '%%=ContentBlockbyId("384201")=%%' in blank email template but it gives ...
0
votes
1answer
45 views

Change email content when email is in actived jounery [duplicate]

I've the journey which is actived wherein email send activity is used. Now if I want to change the content of email then is it possible ? ? Or is there any other best way to design the email Content?...
1
vote
1answer
46 views

Did anyone tried to use ClaimRow() for one-time send to a large number of target audiences?

I have developed an AMPScript block that uses the ClaimRow() function and it is working very smoothly when we send emails via Journey Builder. But now, we aim to send an Ad-hoc email to a large number ...
-1
votes
1answer
44 views

Creating an email which populates an image based on Data Extension upload

I'm trying to send a survey to recipients with an image in the email. Ideally I could upload a list to Data extensions that would populate an image and some text. Each row would have an ID that would ...
0
votes
2answers
52 views

Reply Mail Management - Custom Email Body

I am trying to insert the code %%=ContentBlockbyId("370")=%% on my RMM body, but when I got the RMM message SFMC it isn't translated the AMPScript and I am receiving an email with the message %%=...
0
votes
1answer
25 views

Add protocol to URL after deployment

Panicking. I set up an email with content builder and had multiple people test everything fully before deployment, but now when I click on the link in the final email that deployed to my audience, I ...
2
votes
1answer
31 views

view_email_url on a secured page

Is it possible to make the view_email_url link in Marketing Cloud open up on a secured page (using https protocol)? We have purchased SSL certificates for CloudPages and images but can you apply SSL ...
0
votes
2answers
54 views

Restricting Test Send only to specific Domain

Is there a way to restrict the test send from sending to a speicific email domain eventhough it's in the same group distribution with other emails? For example, in my list i can have xyx@gmail.com ...
1
vote
1answer
55 views

Use AMPscript to create dynamic math calculation of a reduction price

How could I write AMPScript for this basic calculation below? I would like to calculate the price after the reduction Example: Price = 65000 Reduction = 30% Reduction Price = 65000 -((65000*30)/100)...
3
votes
1answer
90 views

Sharing of dedicated IP across multiple BUs in Marketing Cloud

Scenario: Marketing Cloud instance with multiple business units Different primary sendout domains used in every BU Sendout volume to low in one business unit to keep IP warmed up It is desired to ...
0
votes
1answer
45 views

Sending an automatic email after an action

Example: I will send a first email to a data extension and input a button inside the content of the email. My goal is that whoever clicks this button automatically receives another email at the same ...
0
votes
2answers
71 views

Migration from Classic Content to Content Builder

With the impending end of support for Classic Content in Email Studio, my company started a migration of all of our 2018 emails a few months ago. We currently develop our emails outside of Salesforce ...
0
votes
1answer
60 views

What is the Confidence Level for A/B Testing?

When Marketing Cloud picks a winner for its AB tests, what confidence interval does it use? I'm assuming 90% but it'd be nice to know for sure what it is.
0
votes
1answer
46 views

Ability to disable email sending on certain days (perhaps weekends) in Email Studio/Journey Builder?

Is there a way to disable sending emails on certain days of the week within Email Studio/Journey Builder? My use case is this: my client is a financial services client that does not want to send ...
0
votes
2answers
42 views

Personalisation strings exact target

We are new to MC and would like to know if there is a way to query all the personlisation strings that exists in all our contents. We are still using classic content but looking 5o move to content ...
1
vote
1answer
78 views

Change email content on open

Is their way or any AMPScript help to design content block which will change every time email open. For example if email is open b/w 6am to 11:59 am then Photo 1 will show else Photo 2? Another ...
0
votes
1answer
19 views

E-mail send performance affected after migrating to Content Builder

So I just migrated two campaigns from Classic Content to Content Builder and a lot is happening: The e-mail takes a lot to start being actually sent (Hours in the "In Progress" Status) for a short ...
0
votes
2answers
89 views

Email send throttle on a specific email delivery or journey

I want to put email send throttle limit on a specific email delivery or journey/campaign. Currently I can put throttle limit on global level i.e. it'll control each and every email sent through ...
1
vote
1answer
129 views

Marketing Cloud: pass system VAWP view_email_url as a parameter to VF page

We link to a customer profile center like this: SET @clientkey = [Id] SET @clientkeyencoded = URLencode(@clientkey,1,1) SET @URLprofile = Concat("https://vf_page_name.secure.force.com/profile?source=...
0
votes
1answer
103 views

Strange behaviour inside Email Editor

Recently (nothing changed on our templates) the email studio of marketing cloud extends the view of certain content blocks when you click on them. They show content even across the area which is ...
1
vote
1answer
246 views

Add subscriber REST/Node.js Marketing Cloud Email Studio

Is there still no way to add subscribers via the REST API and/or Node.js? Trying to build a very simple custom signup form to add emails to Email Studio. Am I going to have to use SOAP + PHP? UPDATE:...
1
vote
0answers
36 views

%%xtshortdate%% not working in email studio

I'm trying to create an email create an email in Marketing Cloud's Email Studio that includes the current date in the body. Per this page I put %%xtshortdate%% into a free form content block, but when ...
1
vote
1answer
289 views

Retrieve a list of all JobID done in Marketing cloud

I want to know if you can retrieve the list of all jobID via a REST or API call, I found nothing in the official doc so does anyone have a trick to get this list? There should be a way, because if you ...
1
vote
1answer
30 views

Filtering the email tracking dashboard based on value in DE

I am sending out one email template in different languages to my subscribers (the language is based on a "Language" Field in a DE, and with some simple AmpScript logic I display the correct language ...
0
votes
0answers
18 views

Journey Builder Click activity follow-up email send

I have a requirement in Journey builder. Appreciate if someone could suggest on how to implement the below scenario. 1) Have got a non-sendable data extension (DE) that refreshes on an hourly basis ...
0
votes
1answer
531 views

Can we use Web collect to update a Data Extension from a website?

I want to update Data Extensions from client website. Just wanted to check is it possible to update DE using Email Studio Web Collect? From the Documentation, list are there that can be updated. ...
1
vote
1answer
194 views

Profile Center link now required for transactional emails?

I am attempting to build a transactional journey and was prompted with a message like this: Send classification is transactional, but it won't allow me to proceed. Did the new update come with some ...
1
vote
0answers
134 views

Marketing Cloud - How to fetch click data from measures

I am trying to fetch click data in Data Extension from measures in Email Studio but getting an error in automation studio.. Firstly I created a measures in which the condition is Click Date is After ...
1
vote
2answers
134 views

Integrate NPS in an email and retrieve data

I would like to send a triggered email with NPS inside it. As I understand it is not possible to integrate Javascript into an email. The solution would then be to have 10 different images. My question ...
1
vote
1answer
72 views

Single Email Multiple Recipients

Is there a 'group' email function available through MC? We have organizations in our database with up to 10 contacts associated with them. It would be ideal if there was a singular email with ...
2
votes
1answer
614 views

Is there a way to prevent Content Builder from altering HTML pasted into an HTML block?

We are attempting to migrate some content blocks from Classic Content to Content Builder in anticipation of Classic Content going away. This content is basically table rows that get dynamically pulled ...
0
votes
1answer
451 views

Unique click reporting discrepancies

I'm having an issue reconciling the reported unique link clicks vs the link-by-link display in the Email Studio > Sends > Click Activity. This is on the journey overview page: This is on the click ...
0
votes
2answers
329 views

Report to include specific URL click rate

I want to run a report that includes not only the general open rate/click rate but the click rate on specific links. I can't seem to find an option for that within Analytics Builder.
3
votes
1answer
710 views

UTM Parameters in Salesforce Marketing Cloud Email Links

We have utm-parameters attached to email links for emails going out through marketing cloud. Where are these parameters configured in the marketing cloud?
2
votes
1answer
68 views

Ampscript isn't resolving

So I have an Email template with a small HTML part which contains an AMPScript snippet that references a plain HTML block. The problem I have is that in the sent email AMPScript isn't resolved. Am I ...
0
votes
1answer
183 views

Randomize dynamic content blocks

I have one dynamic content block that is filtered off a field in a data extension, but another that I want to be a random selection of 2 options. Sort of an A/B test, if you will. Is there a way to ...
-1
votes
1answer
835 views

Email not sent from journey Builder [closed]

I have created a journey in Marketing cloud where I'm using the lead record directly from Salesforce as the entry source and just ending the email to the record from the journey. What is happening is ...
1
vote
2answers
232 views

Block an email send from a certain email address

I am using the preheader to read some information from the email using AMPScript and then use it in a Lookup to create a Dynamic Sender Profile. This method is what i was looking for but the preheader ...
1
vote
2answers
724 views

Dynamic Sender Profile not working

I would like to automatically fill the "From Name" field of our sender profile. Using AMPScript i created a new Sender Profile with %%=v(@FromName)=%% in my "From Name" field. Then in my template-...
0
votes
2answers
92 views

Reply to Alias Nam

I'm using Custom Reply Mail Management Settings in sender profile. When I attempt to answer to an email the reply to field fills with this line: AliasName (reply-ff2810777c67-390_html-10915791-...
0
votes
2answers
204 views

Having multiple suppression lists in Marketing Cloud

At the moment we are using MC suppression lists to avoid emails being sent to a blacklist we have. The issue is that we would now like to have three different lists of emails to whom we should never ...
0
votes
1answer
619 views

Troubleshootin Reply Mail Management

I need your expertise for an issued on Reply Mail Management. In our account there are multiple private domains and my clients would set up a different replyTo for each private domain (essentially for ...
0
votes
1answer
148 views

Dynamic Content - based on date

I'm reading up on dynamic content and it all seems to be based only on subscriber attributes or DE/audience attributes. Is there a way to have X number of dynamic content blocks that cycle through ...