I have a DE in Shared to which i send emails via Content Builder.
I get the email reports in Service Cloud, however it seems like there are some emails missing in the reports. I saw that it could be due to the SubscriberKey length ( should be 18 ), which is respected in my case. I've also seen that it could be due to the DE location (should be a SFDE) but shouldn't that imply that all my emails would not be showing and not just some ?
Thank you in advance.