1

I have a DE in Shared to which i send emails via Content Builder.

I get the email reports in Service Cloud, however it seems like there are some emails missing in the reports. I saw that it could be due to the SubscriberKey length ( should be 18 ), which is respected in my case. I've also seen that it could be due to the DE location (should be a SFDE) but shouldn't that imply that all my emails would not be showing and not just some ?

Thank you in advance.

1
  • 1
    only guided sends with the DE in SFDE and journey builder sends are sent back to SFDC as IER
    – EazyE
    Feb 17 at 20:28

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.