Questions tagged [send-email]

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26 views

Email not sent from Partial Sandbox using Batch

I have a simple batch job that is used to send a notification email. I'm testing in a partial sandbox, but the email is not coming thru. Here is what I've checked: I verified that deliverability is ...
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2answers
37 views

Transactional/Commercial classification - Custom Unsubscribe page/link

According to the SFMC knowledge base, the main difference between Transactional and Commercial emails in SFMC: " For commercial messages, we check for the presence of an unsubscribe link. [...] For ...
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6 views

Control folder location in “Select Template” popup of email author screen

Is there a way to control which email folder will appear on click of "Select Template" button on the email author page? Right now it opens the last folder user opened. As of today, we have used url ...
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21 views

Can we set Custom email address with out email forwarding for inbound emails?

I want to send and receive emails and associate these email messages to custom object records. For Sending of emails - I wanted to use Send Email Action. For receiving of emails - I wanted to write a ...
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2answers
40 views

How to test and assert email template?

I'm getting this error: System.DmlException: Insert failed. First exception on row 0; first error: MIXED_DML_OPERATION, DML operation on setup object is not permitted after you have updated a non-...
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1answer
35 views

Does Marketing Cloud deduplicate subscribers before making an A/B split?

I am configuring my first A/B split test with an email. I know that during a single send to a data extension, normally, Marketing Cloud will dedupe the DE's contents on the email address. However, I'm ...
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13 views

Sending Email from Case to a contact on which you don't have access

I promise all the following questions are very closely related to answer the question What happens when the case owner tries to send email from Case (via feed) if the case owner does not have access ...
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23 views

In Salesforce, Can we send mass email to records which are not in Salesforce through configuration

I have a CSV file containing 900 records with email and id field.i want to send email to all the 900 records.These records are not present in Salesforce org. Is there any way through configuration in ...
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34 views

How to add a Send Email Activity to an Automation with FuelSDK-Python?

I unable to associate an Email Send Activity when creating an automation in Fuel-SDK Python. Below is my props dictionary setup. When posted the Automation is created but there is no Send Email ...
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31 views

how to form Customer key when ETTriggeredEmail sending

Right now, i trying to send some basic HTML contained email in Salesforce Marketing cloud via FuelSDK by next lines: ETEmail email = new ETEmail(); email.setKey(UUID.randomUUID().toString()); email....
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1answer
217 views

Test class Limits.getEmailInvocations() showing zero and assertion is failing

I have a bizarre issue. I have a trigger that will send an email based upon a record update. When I debug my trigger running the test class it showing the email result as success and when I debug and ...
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30 views

List Sends aren't going through Gmail

I am working with a customer to evaluate the "Send through External Email Services" with a Gmail connection. We have enabled the feature and connected their users' accounts to Gmail. If they send a ...
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56 views

Not able to send email with HTML template (S-Docs)

My following code is working for generate the s-doc as expected but it is not sending email with HTML template. Id sDocTemplateId = [Select Id from SDOC__SDTemplate__c where Name = 'PDF template' ...
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1answer
179 views

HTML Email Status Report based on emails sent by other users

I've created a report based on the HTML Email Status report type. I can view emails I sent, but I cannot view emails sent by other users. What do I need to do, to view a report of emails sent by ...
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1answer
137 views

How to see tracking of emails sent through marketing cloud in sales cloud at lead & contact level?

We've implemented marketing cloud, integrated with sales cloud & enabled email tracking data transfer from marketing cloud to sales cloud. Where can I check this data in sales cloud at lead &...
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42 views

Unable to add attachment to the mail with html template

Users are unable to add the files to the mail while using an HTML template. Below is the screenshot which attachment icon being disabled once the HTML template is selected.
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1answer
287 views

Multiple sending domains in Marketing Cloud

my client implemented SAP in his Marketing Cloud org, now he needs an additional sending domain (but not a new dedicated IP address), is it possibile to achieve this? Must the new sending domain have ...
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2answers
98 views

Are there any implications to refreshing a filtered data extension used in a current send?

Are there any implications to refreshing a filtered data extension used in a current send? For example if an email send to a filtered DE is throttled and will take 24 hours to complete, and the ...
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2answers
87 views

What kinds of locks are used on Data Extensions and Sending?

Can someone explain how Marketing Cloud locks data in Data Extensions during certain routine operations? Case A: An email begins sending and midway through, a SQL Query gets ran which overwrites the ...
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1answer
34 views

MassEmailMessage vs “Too many Email Invocations: 11”

I don't know, how to fix it: my messages are in List. Helper: public with sharing class Helper { public static void afterInsert(List<P__c> newList, Map<ID, P__c> newMap){ List<...
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1answer
91 views

MassEmailMessage and “Too many Email Invocations: 11”

I try to test bulk-scenario, but there is an error msg "System.LimitException: Too many Email Invocations: 11". Can I use MassEmailMessage or I need to use only SingleEmailMessage with adding it to ...
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1answer
30 views

Can we point To list in email to User lookup?

I have created 'send Email' button on my Custom Object with below URL /_ui/core/email/author/EmailAuthor?retURL={!ITOVC_Alert_Case__c.Id} &p3_lkid={!ITOVC_Alert_Case__c.Id} &p2_lkid={! ...
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1answer
188 views

Email send throttling finishing 1hr earlier

Why is email send throttling in Marketing Cloud finishing earlier than expected? I did a User-Initiated send to 190k contacts throttled from 4:30pm-8:30pm with a max limit of 50k/hr. I would expect it ...
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1answer
440 views

Send bulk emails to internal contacts through apex

I have a requirement to send email to campaign members(Contacts) through Apex. Read few blogs where they mentioned if I am sending emails to internal user, contact or lead using "setTargetObjectId" ...
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1answer
444 views

How to get missing Buttons “Reply”, “Reply All”, “Forward” on Emails at the Activity Tab in Lightning Experience?

I'm working on hundreds of different orgs. Some of them have those buttons, other not. How can I get them on all orgs? (In the screenshots see right side in the bottom of each email.) BAD ORGS GOOD ...
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1answer
138 views

How to Messaging.sendEmail() so that the email is properly shown on a record's activity tab in Lightning Experience?

This question is related to but different from How to use an Apex Email Service to store emails on a record EXACTLY as Salesforce does? I want to send an Email using Messaging.sendEmail() This Email ...
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1answer
67 views

Schedule Apex Class to users of a specific profile

I'm trying to send an email template to all users of a certain profile "Sales Ops". I've found the following code and have created a scheduled Apex Class with it. However, I'm not sure if I can use "...
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1answer
85 views

VF Email Template throws List has no Rows to sObject when invoked via VF Component

I'm facing an issue with VF Email Template. The error is not very Clear : "Error Error occurred trying to load the template for preview: List has no rows for assignment to SObject. Please ...
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1answer
19 views

Dynamic Reply Sender

I have a big doubt.. Anyone knows if it is possible to send an email from e.g geral@test.com and if someone Reply to this email this response goes to another email, like this: Sent email to client@...
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1answer
99 views

SendLog Questions: LookupRow instead LookUp

What i am trying to accomplish is that the online version of an email stays intact after the related dataextension used for sending is updated. Therefore i created the SendLog DataExtension and added ...
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79 views

Javascript button click on Apex Page

I have a requirement to develop such that a click on a Javascript button will send an email to a particular email address. After that it will open a new window. On it "Email Sent" will show and then ...
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29 views

Send Emails From Salesforce

from my org, are sent only emails to addresses that have a specific domain. Is this a configurable salesforce setting?
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1answer
198 views

Clarification on SFMC Send Classifications and how many are needed

I work in a medium sized business and we have several email audiences - basically, 3 overall audiences, with a few different subsets of each of those 3. We're in the education sector so you can think ...
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1answer
121 views

UNABLE_TO_LOCK_ROW during send email

I have a code where I send email using single email message. I am setting targetObjectId as a contact Id. I am getting the following error: System.EmailException: SendEmail failed. First ...
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1answer
17 views

Email content is not changing after i send email with template

I am sending an email using send email button at case record level. Where I've selected template and modified some data After I sent, I have received the original content of the template. I suppose ...
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1answer
116 views

INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY When trying to send an email

I've looked this error up, and it seems to be related to inserting updating records. I'm not trying to do anything like that. I'm simply using Messaging.sendEmail(). I'm passing it a list of Messaging....
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1answer
605 views

Can we Enable Send Log Per Business Unit in Marketing Cloud?

As per below Marketing Cloud documentation, Does it mean that we can have only one Send Log in an account? "To use send logging, create a data extension using the send logging template. Each account ...
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0answers
32 views

Is it possible to customize the Marketing Cloud “Send Email” screen in Sales Cloud?

We are looking to create a custom page to replace the Marketing Cloud Connect "Send Email" interface that is in Salesforce Sales Cloud. We would be interested to know if there is a way to customize ...
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1answer
49 views

Automatically select audience for an email send

We are using Salesforce standard reports as audience in Marketing Cloud. The customer always use audience "A" with email "B", so i would like to know if there is a way to automatically select a ...
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2answers
289 views

Block an email send from a certain email address

I am using the preheader to read some information from the email using AMPScript and then use it in a Lookup to create a Dynamic Sender Profile. This method is what i was looking for but the preheader ...
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2answers
432 views

Send an Email in Hindi or Other Language

When I try to send an email with hindi words via Send Email button in email related list in Case, its allowing me to copy hindi the content and paste it in email body and subject [![enter image ...
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1answer
585 views

Edit properties of a Visualforce Email Template in apex so the email sent through Messaging.sendEmail() will have the most recent data in it

I have a visualforce email template that displays the list of Opportunity records that are populated using a visualforce component. I'm using this email template in a schedulable class. The HTML ...
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1answer
863 views

Sending emails out via ProofPoint/Exchange(office365)

We are required to monitor all in and out bound emails. we use ProofPoint. However, we want to send emails out from SalesForce but we need to monitor them with ProofPoint. Is there a way within ...
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1answer
40 views

Document Reminder Emails from Case

On the Case object I have several flags: "Annex D" "Proof of Ownership" "MPAN" "Annex I" "Company Car" "Documents Uploaded" etc. Each flag is getting checked when the corresponding document get ...
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1answer
120 views

Salesforce Contact's Email Sends empty

I have salescloud and marketing cloud integrated via connector. If I do a salesforce send to a report, emails go through ok, and the tracking information goes back to salescloud: http://imgur.com/a/...
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1answer
934 views

What custom fields can I include in the SFMC send log?

I've just set up a SFMC send log and have included a few custom fields. But at first glance the data in the send log isn't that useful to me. How can I create a send log that includes data from the ...
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1answer
624 views

Connecting a non-sendable Data Extension to a sendable Data Extension

I've successfully connected a Non-Sendable Data Extension to a Sendable Data Extension using the primary keys (my Contact ID's). My problem is that I want to send to the non-sendable Data Extension ...
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1answer
82 views

Customize To Field in Send Email Page

our clients have a silly need, they want to insert manually the address "To" in Send Email standard Page. Imagae Below My question is : There is a Way to hide the standard field and add a custom ...
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1answer
203 views

Can you embed the standard activity history “send an email” page into a page layout?

It takes too much time (UX) to get to the Standard Send an Email page. Instead of hovering the mouse over "Activity History" and clicking "Send an Email" to get to the "Send an Email" rich text ...
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1answer
627 views

Sending email based on Timezone of IP address

Is it possible to do User-Initiated send that takes into account the timezone of the IP address or something other than IP address?