Questions tagged [send-email]

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43 views

Messaging.sendEmail not sending emails for non-admin profile in sandbox

In a partial sandbox I am calling Messaging.sendEmail through an @InvocableMethod through a Flow, and emails are not going out for a non-admin profile. There are no errors anywhere and even debugging ...
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46 views

How to avoid hardcoding the URL in Apex class

I wrote this code looking at references and documentation. However, I want to prevent hardcoding of the URl . Also, the email that I receive goes to my company's junk mail box. What best practice can ...
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15 views

Sending Email to additional email address on person account [duplicate]

I am working for a telco client and I have an interesting use case where I need some help. We have a person account enabled in Salesforce which will be used to send a communication on the closure of a ...
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18 views

Dynamic Field from Account in Email Template Subject using APEX?

I have a service in which we send a new updated Account to an external System, and then we generate a pdf for sending to user email. The process is okay, but they problem is that, when created and the ...
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1answer
20 views

How does Marketing Cloud batch up a DE for sending?

I am setting up a seed list for use in Marketing Cloud and the advice from the vendor is to try and randomly disperse the seed list emails throughout your sending DE, rather than tacking it on as an ...
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17 views

How I can to see sended emails by Salesforce Marketing Cloud API?

How I can to see sended emails by Salesforce Marketing Cloud API? We have a system that make send emails by a API of our Salesfoece Marketing Cloud. How can do to see the sends email make by this ...
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27 views

Marketing Cloud Capture responses at contact level

Is there a way to capture responses at Contact Level into Salesforce CRM? For example, i send an e-mail to a report with the use of Salesforce Marketing Cloud Connect and one customer replies back to ...
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2answers
24 views

Salesforce DEs are not visible in Automation Studio when configuring an Email Send

Does anyone know what happened to Salesforce Data Extensions in Automation Studio Email Sends? We can't find it... I've looked at a few client accounts and it seems to have disappeared? For existing ...
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1answer
19 views

Re-targeting Users That Clicked a Link In An Email

I'm currently trying to create a list of contacts that have clicked a specific link within an email so that I can retarget them with another email. My issue is that when I go onto the click activity -&...
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35 views

Marketing Cloud Email not sending to expected recipients

I'm really new to SFMC and I am struggling to understand something. I moved over 500000 subscribers into a Data Extension using Email|Interactions|Import from a Salesforce report. I then scheduled an ...
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0answers
10 views

Is there a way to launch a standard Salesforce Send Email User Interface from LWC or Aura or VF?

Is there a way to launch a standard Salesforce Send Email User Interface from LWC or Aura or VF? I need to build an LWC component with an option to launch a standard Salesforce Send Email User ...
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23 views

Automation Studio send a lower amount of emails

I have a question, does anyone know why when an email is send with Automation Studio the amount of emails send are lower that expected? For example, I need to send 20,000 emails, I have a DE with ...
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2answers
46 views

Send a test without being Subscriber

If I have a DE and is properly linked using SubscriberKey, when try to send a test, it says success but is not sent. So there's no way to create a test if I have not added manually this email as an ...
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56 views

Unknown exception in SendMail method: List index out of bounds

I am facing the current error with the Messaging.sendEmail method: Error Occurred: An Apex error occurred: System.EmailException: SendEmail failed. First exception on row 0; first error: ...
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1answer
128 views

Send through office 365 account in salesforce

Today suddenly one of our users is seeing this message in salesforce while sending emails. Earlier it was working fine and he used to send email using office 365. Our other users are not seeing this ...
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0answers
92 views

Cannot see 'Send Email' button in Activity History in a Lightning

In my custom object I have added Activity History as a related list and I see "Log a call" and "View all" button but I don't see the button "Send email". Here is what I ...
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1answer
1k views

Merge Field not working in lightning Email Template

I have a lightning email template, for the contact object. I'm using the merge field in the email template, but while using it in email, merge fields are not working. I'm inserting the email template ...
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0answers
27 views

DML Exception on send Email quick action

I am trying to send an email using existing default send Email quick action and once I hit the send button it prompts following error. "Upsert failed. First exception on row 0; first error: ...
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0answers
56 views

Limit from Address for Email Action

Currently, in my Email Send Action, I have more than 30 options in the dropdown to select from Address. This is frustrating for our user who needs to scroll through all lists. I want to limit this ...
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0answers
94 views

Resend Pardot List Email to only one prospect

Is there a way to send a single prospect the same list email that you have previously sent? I'll make an example. I created a list email and sent it out to a list of Pardot prospects. After the send I ...
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36 views

First exception on row 0; first error: INVALID_CROSS_REFERENCE_KEY - SendEmail failed

sending Email from Public page Site, Getting following error, It was working earlier, not sure suddenly getting this Error in LOG common.apex.methods.MessagingStaticMethods$EmailExecutionException: ...
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47 views

SendEmail does not save activity - INVALID_ID_FIELD, SaveAsActivity is not allowed with whatId that is not supported as a task whatId

I am sending an email using batch class and want to save it as activity. But getting following error: INVALID_ID_FIELD, SaveAsActivity is not allowed with whatId that is not supported as a task whatId....
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10 views

Lightning Send Email Action - is it possible to edit the Contact Card to change the fields shown when selecting Contacts?

Not sure if anyone has tested, but is it possible to edit the fields displayed on the Contact Card shown when selecting contacts from the standard "Send Email" button in Lightning? Example ...
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1answer
57 views

What happens when Send Throttling a Journey and the DE is overwritten before the original audience is completely sent?

Say we have a list of 100,000 records and for deliverability sake we throttle the send to 10,000 records a day... this would take 10 days for the email to deploy, which is fine. However, on day 7 a ...
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1answer
62 views

How do I automatically send an email every time a person fills out a form in Marketing Cloud?

I have the following problem. I created a landing page using the standard Cloud Capture data extension because it was the only way to get the form to send data to the extension. But I needed an email ...
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0answers
39 views

How to send an email to a specific audience inside a journey builder

I need to create a journey builder where a salesforce data (quote lookup contact) inject the JB when entry criterias are satisfied and then an email is to be send to a fixed specific audience (5 ...
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1answer
666 views

Data Extension - Define Send Relationship [closed]

i'm creating a sendable data extension for creating a journey for sending order confirmation to clients and the primary key of this DE is the OrderID. Is it correct if I select as Send relationship ...
1
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1answer
618 views

SendEmail failed. First exception on row 0; first error: INVALID_CROSS_REFERENCE_KEY

I have custom LWC page as Public Site, In my Page i will be collecting the Name and Email address, On clicking send will insert the data in Custom Object and will send an Email to an given Email ...
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234 views

Marketing Cloud Connect Trailhead and Simple Test

I have got a bit fed up of waiting for partners to reply so are setting up Marketing Cloud by myself (Yay!). Anyway it was all going really well, we have had the domain configured, followed a few ...
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1answer
120 views

Send One-to-One emails with dynamic content by using Marketing Cloud API

Is it possible to send emails using Marketing Cloud API from Apex. The complete email will be dynamic with senderemail, recipientemail, body, subject being passed in API call and the API should just ...
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1answer
140 views

Why is the Default Commercial and Default Transactional HTML Footer are not showing the same code when doing Preview and Test?

We created a custom HTML Footer, we inserted it in the Account Settings, and selected the "Custom" as the HTML Footer. Now when I do preview and test, Default Commercial is showing the Custom HTML, ...
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1answer
72 views

Trigger Compare Old and New AccountOwner of a Contact

I am having trouble comparing the old and new owner of the Account associated with the contact to achieve #6 of the requirement. Can someone please suggest how I satisfy condition #6 in the logic. ...
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1answer
210 views

getting error while using SendEmail in batch class

I'm trying to send email to list of users using batch class, but its throwing below error for few records. Error: System.EmailException: SendEmail failed. First exception on row 0; first error: ...
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0answers
35 views

is there a lightning experience version of the send email page?

We have some url link buttons on a few pages that go to the Send Email page in classic that loads an email template, allows for editing, and then sends. This is all OOTB functionality (other than the ...
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1answer
102 views

Apex Test Class : Send Email Error

Requirement: Send an Email alert using a custom lightning component for selected records under few circumstances(Business logic) for which Messaging.sendEmail was used. Functionality working ...
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128 views

Run Process Builder action Check based on nested conditions

During Email to Case process, I built a process builder which runs on the email message objects and checks for multiple conditions before executing actions Here's a scenario: (If it is ...
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0answers
112 views

Run send log data extension

I want to log the sends (Triggered send & mass send). Therefore I created a DE by using the SendLog Template. But the DE is still empty. We are using "Retain Send Log Data" on every single send. ...
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78 views

Customers not receiving emails with attachments

We just implemented Email-to-Case and we are facing this issue in our Salesforce Production environment. When agents are replying to customers with email attachments, they emails are not being ...
3
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1answer
106 views

Send emails using Salesforce Reports based on Custom Object

I want to send emails using a Salesforce Report which is based on Custom Report. I have created an AMP Script Code in order to fill some fields but I don't receive the email. This is the code: %%[ ...
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2answers
775 views

AMPscript Test Send Error

New to this so ELI5 please. I'm trying to test an email with the following script but the test email never arrives to inbox (while selecting a test Data Extension). %%[ SET @Phone = '123456789' SET ...
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1answer
90 views

Image disappear when the email is sent

I have this code that includes the picture of a product. <!--[if mso | IE]><td style=vertical-align:middle;width:150px><![endif]--> <div class="mj-column-per-25 outlook-group-fix"...
1
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1answer
718 views

Is there a way to specify Journey Builder Email Sends to occur only during a designated timeframe (i.e. Business Hours)?

Similar to the Send-Throttling "Delivery Window" setting, is there some way to achieve only sending emails during a specific timeframe throughout the day when an Email Activity is used in Journey ...
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1answer
156 views

Dynamic Sender profile is Not Working

I know it's a popular issue and I have referred to existing discussions, but nothing helped :( I am trying to create a dynamic sender profile to send emails from different from names based on ...
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0answers
53 views

Email not sent from Partial Sandbox using Batch

I have a simple batch job that is used to send a notification email. I'm testing in a partial sandbox, but the email is not coming thru. Here is what I've checked: I verified that deliverability is ...
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2answers
460 views

Transactional/Commercial classification - Custom Unsubscribe page/link

According to the SFMC knowledge base, the main difference between Transactional and Commercial emails in SFMC: " For commercial messages, we check for the presence of an unsubscribe link. [...] For ...
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0answers
68 views

Can we set Custom email address with out email forwarding for inbound emails?

I want to send and receive emails and associate these email messages to custom object records. For Sending of emails - I wanted to use Send Email Action. For receiving of emails - I wanted to write a ...
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2answers
248 views

How to test and assert email template?

I'm getting this error: System.DmlException: Insert failed. First exception on row 0; first error: MIXED_DML_OPERATION, DML operation on setup object is not permitted after you have updated a non-...
1
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1answer
625 views

Does Marketing Cloud deduplicate subscribers before making an A/B split?

I am configuring my first A/B split test with an email. I know that during a single send to a data extension, normally, Marketing Cloud will dedupe the DE's contents on the email address. However, I'm ...
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30 views

In Salesforce, Can we send mass email to records which are not in Salesforce through configuration

I have a CSV file containing 900 records with email and id field.i want to send email to all the 900 records.These records are not present in Salesforce org. Is there any way through configuration in ...
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0answers
89 views

How to add a Send Email Activity to an Automation with FuelSDK-Python?

I unable to associate an Email Send Activity when creating an automation in Fuel-SDK Python. Below is my props dictionary setup. When posted the Automation is created but there is no Send Email ...