Questions tagged [send-email]

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21 views

Send through office 365 account in salesforce

Today suddenly one of our users is seeing this message in salesforce while sending emails. Earlier it was working fine and he used to send email using office 365. Our other users are not seeing this ...
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33 views

Cannot see 'Send Email' button in Activity History in a Lightning

In my custom object I have added Activity History as a related list and I see "Log a call" and "View all" button but I don't see the button "Send email". Here is what I ...
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16 views

Merge Field not working in lightning Email Template

I have a lightning email template, for the contact object. I'm using the merge field in the email template, but while using it in email, merge fields are not working. I'm inserting the email template ...
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17 views

DML Exception on send Email quick action

I am trying to send an email using existing default send Email quick action and once I hit the send button it prompts following error. "Upsert failed. First exception on row 0; first error: ...
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16 views

Limit from Address for Email Action

Currently, in my Email Send Action, I have more than 30 options in the dropdown to select from Address. This is frustrating for our user who needs to scroll through all lists. I want to limit this ...
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19 views

Resend Pardot List Email to only one prospect

Is there a way to send a single prospect the same list email that you have previously sent? I'll make an example. I created a list email and sent it out to a list of Pardot prospects. After the send I ...
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24 views

First exception on row 0; first error: INVALID_CROSS_REFERENCE_KEY - SendEmail failed

sending Email from Public page Site, Getting following error, It was working earlier, not sure suddenly getting this Error in LOG common.apex.methods.MessagingStaticMethods$EmailExecutionException: ...
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25 views

SendEmail does not save activity - INVALID_ID_FIELD, SaveAsActivity is not allowed with whatId that is not supported as a task whatId

I am sending an email using batch class and want to save it as activity. But getting following error: INVALID_ID_FIELD, SaveAsActivity is not allowed with whatId that is not supported as a task whatId....
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9 views

Lightning Send Email Action - is it possible to edit the Contact Card to change the fields shown when selecting Contacts?

Not sure if anyone has tested, but is it possible to edit the fields displayed on the Contact Card shown when selecting contacts from the standard "Send Email" button in Lightning? Example ...
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1answer
25 views

What happens when Send Throttling a Journey and the DE is overwritten before the original audience is completely sent?

Say we have a list of 100,000 records and for deliverability sake we throttle the send to 10,000 records a day... this would take 10 days for the email to deploy, which is fine. However, on day 7 a ...
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1answer
41 views

How do I automatically send an email every time a person fills out a form in Marketing Cloud?

I have the following problem. I created a landing page using the standard Cloud Capture data extension because it was the only way to get the form to send data to the extension. But I needed an email ...
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38 views

How to send an email to a specific audience inside a journey builder

I need to create a journey builder where a salesforce data (quote lookup contact) inject the JB when entry criterias are satisfied and then an email is to be send to a fixed specific audience (5 ...
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1answer
137 views

Data Extension - Define Send Relationship [closed]

i'm creating a sendable data extension for creating a journey for sending order confirmation to clients and the primary key of this DE is the OrderID. Is it correct if I select as Send relationship ...
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1answer
67 views

SendEmail failed. First exception on row 0; first error: INVALID_CROSS_REFERENCE_KEY

I have custom LWC page as Public Site, In my Page i will be collecting the Name and Email address, On clicking send will insert the data in Custom Object and will send an Email to an given Email ...
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71 views

Marketing Cloud Connect Trailhead and Simple Test

I have got a bit fed up of waiting for partners to reply so are setting up Marketing Cloud by myself (Yay!). Anyway it was all going really well, we have had the domain configured, followed a few ...
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1answer
66 views

Send One-to-One emails with dynamic content by using Marketing Cloud API

Is it possible to send emails using Marketing Cloud API from Apex. The complete email will be dynamic with senderemail, recipientemail, body, subject being passed in API call and the API should just ...
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1answer
71 views

Why is the Default Commercial and Default Transactional HTML Footer are not showing the same code when doing Preview and Test?

We created a custom HTML Footer, we inserted it in the Account Settings, and selected the "Custom" as the HTML Footer. Now when I do preview and test, Default Commercial is showing the Custom HTML, ...
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1answer
60 views

Trigger Compare Old and New AccountOwner of a Contact

I am having trouble comparing the old and new owner of the Account associated with the contact to achieve #6 of the requirement. Can someone please suggest how I satisfy condition #6 in the logic. ...
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1answer
59 views

getting error while using SendEmail in batch class

I'm trying to send email to list of users using batch class, but its throwing below error for few records. Error: System.EmailException: SendEmail failed. First exception on row 0; first error: ...
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33 views

is there a lightning experience version of the send email page?

We have some url link buttons on a few pages that go to the Send Email page in classic that loads an email template, allows for editing, and then sends. This is all OOTB functionality (other than the ...
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1answer
60 views

Apex Test Class : Send Email Error

Requirement: Send an Email alert using a custom lightning component for selected records under few circumstances(Business logic) for which Messaging.sendEmail was used. Functionality working ...
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67 views

Run Process Builder action Check based on nested conditions

During Email to Case process, I built a process builder which runs on the email message objects and checks for multiple conditions before executing actions Here's a scenario: (If it is ...
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68 views

Run send log data extension

I want to log the sends (Triggered send & mass send). Therefore I created a DE by using the SendLog Template. But the DE is still empty. We are using "Retain Send Log Data" on every single send. ...
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29 views

Customers not receiving emails with attachments

We just implemented Email-to-Case and we are facing this issue in our Salesforce Production environment. When agents are replying to customers with email attachments, they emails are not being ...
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1answer
75 views

Send emails using Salesforce Reports based on Custom Object

I want to send emails using a Salesforce Report which is based on Custom Report. I have created an AMP Script Code in order to fill some fields but I don't receive the email. This is the code: %%[ ...
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2answers
289 views

AMPscript Test Send Error

New to this so ELI5 please. I'm trying to test an email with the following script but the test email never arrives to inbox (while selecting a test Data Extension). %%[ SET @Phone = '123456789' SET ...
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1answer
72 views

Image disappear when the email is sent

I have this code that includes the picture of a product. <!--[if mso | IE]><td style=vertical-align:middle;width:150px><![endif]--> <div class="mj-column-per-25 outlook-group-fix"...
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1answer
362 views

Is there a way to specify Journey Builder Email Sends to occur only during a designated timeframe (i.e. Business Hours)?

Similar to the Send-Throttling "Delivery Window" setting, is there some way to achieve only sending emails during a specific timeframe throughout the day when an Email Activity is used in Journey ...
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1answer
105 views

Dynamic Sender profile is Not Working

I know it's a popular issue and I have referred to existing discussions, but nothing helped :( I am trying to create a dynamic sender profile to send emails from different from names based on ...
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37 views

Email not sent from Partial Sandbox using Batch

I have a simple batch job that is used to send a notification email. I'm testing in a partial sandbox, but the email is not coming thru. Here is what I've checked: I verified that deliverability is ...
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2answers
231 views

Transactional/Commercial classification - Custom Unsubscribe page/link

According to the SFMC knowledge base, the main difference between Transactional and Commercial emails in SFMC: " For commercial messages, we check for the presence of an unsubscribe link. [...] For ...
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0answers
40 views

Can we set Custom email address with out email forwarding for inbound emails?

I want to send and receive emails and associate these email messages to custom object records. For Sending of emails - I wanted to use Send Email Action. For receiving of emails - I wanted to write a ...
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2answers
149 views

How to test and assert email template?

I'm getting this error: System.DmlException: Insert failed. First exception on row 0; first error: MIXED_DML_OPERATION, DML operation on setup object is not permitted after you have updated a non-...
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1answer
314 views

Does Marketing Cloud deduplicate subscribers before making an A/B split?

I am configuring my first A/B split test with an email. I know that during a single send to a data extension, normally, Marketing Cloud will dedupe the DE's contents on the email address. However, I'm ...
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30 views

In Salesforce, Can we send mass email to records which are not in Salesforce through configuration

I have a CSV file containing 900 records with email and id field.i want to send email to all the 900 records.These records are not present in Salesforce org. Is there any way through configuration in ...
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0answers
82 views

How to add a Send Email Activity to an Automation with FuelSDK-Python?

I unable to associate an Email Send Activity when creating an automation in Fuel-SDK Python. Below is my props dictionary setup. When posted the Automation is created but there is no Send Email ...
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1answer
2k views

Test class Limits.getEmailInvocations() showing zero and assertion is failing

I have a bizarre issue. I have a trigger that will send an email based upon a record update. When I debug my trigger running the test class it showing the email result as success and when I debug and ...
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0answers
42 views

List Sends aren't going through Gmail

I am working with a customer to evaluate the "Send through External Email Services" with a Gmail connection. We have enabled the feature and connected their users' accounts to Gmail. If they send a ...
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0answers
144 views

Not able to send email with HTML template (S-Docs)

My following code is working for generate the s-doc as expected but it is not sending email with HTML template. Id sDocTemplateId = [Select Id from SDOC__SDTemplate__c where Name = 'PDF template' ...
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1answer
981 views

HTML Email Status Report based on emails sent by other users

I've created a report based on the HTML Email Status report type. I can view emails I sent, but I cannot view emails sent by other users. What do I need to do, to view a report of emails sent by ...
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1answer
618 views

How to see tracking of emails sent through marketing cloud in sales cloud at lead & contact level?

We've implemented marketing cloud, integrated with sales cloud & enabled email tracking data transfer from marketing cloud to sales cloud. Where can I check this data in sales cloud at lead &...
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53 views

Unable to add attachment to the mail with html template

Users are unable to add the files to the mail while using an HTML template. Below is the screenshot which attachment icon being disabled once the HTML template is selected.
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1answer
721 views

Multiple sending domains in Marketing Cloud

my client implemented SAP in his Marketing Cloud org, now he needs an additional sending domain (but not a new dedicated IP address), is it possibile to achieve this? Must the new sending domain have ...
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2answers
216 views

Are there any implications to refreshing a filtered data extension used in a current send?

Are there any implications to refreshing a filtered data extension used in a current send? For example if an email send to a filtered DE is throttled and will take 24 hours to complete, and the ...
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2answers
224 views

What kinds of locks are used on Data Extensions and Sending?

Can someone explain how Marketing Cloud locks data in Data Extensions during certain routine operations? Case A: An email begins sending and midway through, a SQL Query gets ran which overwrites the ...
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1answer
94 views

MassEmailMessage vs “Too many Email Invocations: 11”

I don't know, how to fix it: my messages are in List. Helper: public with sharing class Helper { public static void afterInsert(List<P__c> newList, Map<ID, P__c> newMap){ List<...
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1answer
201 views

MassEmailMessage and “Too many Email Invocations: 11”

I try to test bulk-scenario, but there is an error msg "System.LimitException: Too many Email Invocations: 11". Can I use MassEmailMessage or I need to use only SingleEmailMessage with adding it to ...
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1answer
60 views

Can we point To list in email to User lookup?

I have created 'send Email' button on my Custom Object with below URL /_ui/core/email/author/EmailAuthor?retURL={!ITOVC_Alert_Case__c.Id} &p3_lkid={!ITOVC_Alert_Case__c.Id} &p2_lkid={! ...
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1answer
340 views

Email send throttling finishing 1hr earlier

Why is email send throttling in Marketing Cloud finishing earlier than expected? I did a User-Initiated send to 190k contacts throttled from 4:30pm-8:30pm with a max limit of 50k/hr. I would expect it ...
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1answer
1k views

Send bulk emails to internal contacts through apex

I have a requirement to send email to campaign members(Contacts) through Apex. Read few blogs where they mentioned if I am sending emails to internal user, contact or lead using "setTargetObjectId" ...