Questions tagged [send-email]

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23 views

Send One-to-One emails with dynamic content by using Marketing Cloud API

Is it possible to send emails using Marketing Cloud API from Apex. The complete email will be dynamic with senderemail, recipientemail, body, subject being passed in API call and the API should just ...
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1answer
37 views

Why is the Default Commercial and Default Transactional HTML Footer are not showing the same code when doing Preview and Test?

We created a custom HTML Footer, we inserted it in the Account Settings, and selected the "Custom" as the HTML Footer. Now when I do preview and test, Default Commercial is showing the Custom HTML, ...
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1answer
54 views

Trigger Compare Old and New AccountOwner of a Contact

I am having trouble comparing the old and new owner of the Account associated with the contact to achieve #6 of the requirement. Can someone please suggest how I satisfy condition #6 in the logic. ...
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1answer
39 views

getting error while using SendEmail in batch class

I'm trying to send email to list of users using batch class, but its throwing below error for few records. Error: System.EmailException: SendEmail failed. First exception on row 0; first error: ...
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25 views

is there a lightning experience version of the send email page?

We have some url link buttons on a few pages that go to the Send Email page in classic that loads an email template, allows for editing, and then sends. This is all OOTB functionality (other than the ...
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1answer
37 views

Apex Test Class : Send Email Error

Requirement: Send an Email alert using a custom lightning component for selected records under few circumstances(Business logic) for which Messaging.sendEmail was used. Functionality working ...
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29 views

Run Process Builder action Check based on nested conditions

During Email to Case process, I built a process builder which runs on the email message objects and checks for multiple conditions before executing actions Here's a scenario: (If it is ...
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0answers
56 views

Run send log data extension

I want to log the sends (Triggered send & mass send). Therefore I created a DE by using the SendLog Template. But the DE is still empty. We are using "Retain Send Log Data" on every single send. ...
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17 views

Customers not receiving emails with attachments

We just implemented Email-to-Case and we are facing this issue in our Salesforce Production environment. When agents are replying to customers with email attachments, they emails are not being ...
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1answer
63 views

Send emails using Salesforce Reports based on Custom Object

I want to send emails using a Salesforce Report which is based on Custom Report. I have created an AMP Script Code in order to fill some fields but I don't receive the email. This is the code: %%[ ...
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2answers
105 views

AMPscript Test Send Error

New to this so ELI5 please. I'm trying to test an email with the following script but the test email never arrives to inbox (while selecting a test Data Extension). %%[ SET @Phone = '123456789' SET ...
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1answer
62 views

Image disappear when the email is sent

I have this code that includes the picture of a product. <!--[if mso | IE]><td style=vertical-align:middle;width:150px><![endif]--> <div class="mj-column-per-25 outlook-group-fix"...
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1answer
132 views

Is there a way to specify Journey Builder Email Sends to occur only during a designated timeframe (i.e. Business Hours)?

Similar to the Send-Throttling "Delivery Window" setting, is there some way to achieve only sending emails during a specific timeframe throughout the day when an Email Activity is used in Journey ...
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1answer
61 views

Dynamic Sender profile is Not Working

I know it's a popular issue and I have referred to existing discussions, but nothing helped :( I am trying to create a dynamic sender profile to send emails from different from names based on ...
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0answers
30 views

Email not sent from Partial Sandbox using Batch

I have a simple batch job that is used to send a notification email. I'm testing in a partial sandbox, but the email is not coming thru. Here is what I've checked: I verified that deliverability is ...
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2answers
89 views

Transactional/Commercial classification - Custom Unsubscribe page/link

According to the SFMC knowledge base, the main difference between Transactional and Commercial emails in SFMC: " For commercial messages, we check for the presence of an unsubscribe link. [...] For ...
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0answers
8 views

Control folder location in “Select Template” popup of email author screen

Is there a way to control which email folder will appear on click of "Select Template" button on the email author page? Right now it opens the last folder user opened. As of today, we have used url ...
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29 views

Can we set Custom email address with out email forwarding for inbound emails?

I want to send and receive emails and associate these email messages to custom object records. For Sending of emails - I wanted to use Send Email Action. For receiving of emails - I wanted to write a ...
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2answers
73 views

How to test and assert email template?

I'm getting this error: System.DmlException: Insert failed. First exception on row 0; first error: MIXED_DML_OPERATION, DML operation on setup object is not permitted after you have updated a non-...
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1answer
141 views

Does Marketing Cloud deduplicate subscribers before making an A/B split?

I am configuring my first A/B split test with an email. I know that during a single send to a data extension, normally, Marketing Cloud will dedupe the DE's contents on the email address. However, I'm ...
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16 views

Sending Email from Case to a contact on which you don't have access

I promise all the following questions are very closely related to answer the question What happens when the case owner tries to send email from Case (via feed) if the case owner does not have access ...
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0answers
30 views

In Salesforce, Can we send mass email to records which are not in Salesforce through configuration

I have a CSV file containing 900 records with email and id field.i want to send email to all the 900 records.These records are not present in Salesforce org. Is there any way through configuration in ...
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0answers
68 views

How to add a Send Email Activity to an Automation with FuelSDK-Python?

I unable to associate an Email Send Activity when creating an automation in Fuel-SDK Python. Below is my props dictionary setup. When posted the Automation is created but there is no Send Email ...
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1answer
856 views

Test class Limits.getEmailInvocations() showing zero and assertion is failing

I have a bizarre issue. I have a trigger that will send an email based upon a record update. When I debug my trigger running the test class it showing the email result as success and when I debug and ...
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0answers
37 views

List Sends aren't going through Gmail

I am working with a customer to evaluate the "Send through External Email Services" with a Gmail connection. We have enabled the feature and connected their users' accounts to Gmail. If they send a ...
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0answers
103 views

Not able to send email with HTML template (S-Docs)

My following code is working for generate the s-doc as expected but it is not sending email with HTML template. Id sDocTemplateId = [Select Id from SDOC__SDTemplate__c where Name = 'PDF template' ...
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1answer
549 views

HTML Email Status Report based on emails sent by other users

I've created a report based on the HTML Email Status report type. I can view emails I sent, but I cannot view emails sent by other users. What do I need to do, to view a report of emails sent by ...
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1answer
466 views

How to see tracking of emails sent through marketing cloud in sales cloud at lead & contact level?

We've implemented marketing cloud, integrated with sales cloud & enabled email tracking data transfer from marketing cloud to sales cloud. Where can I check this data in sales cloud at lead &...
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50 views

Unable to add attachment to the mail with html template

Users are unable to add the files to the mail while using an HTML template. Below is the screenshot which attachment icon being disabled once the HTML template is selected.
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1answer
536 views

Multiple sending domains in Marketing Cloud

my client implemented SAP in his Marketing Cloud org, now he needs an additional sending domain (but not a new dedicated IP address), is it possibile to achieve this? Must the new sending domain have ...
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2answers
160 views

Are there any implications to refreshing a filtered data extension used in a current send?

Are there any implications to refreshing a filtered data extension used in a current send? For example if an email send to a filtered DE is throttled and will take 24 hours to complete, and the ...
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2answers
158 views

What kinds of locks are used on Data Extensions and Sending?

Can someone explain how Marketing Cloud locks data in Data Extensions during certain routine operations? Case A: An email begins sending and midway through, a SQL Query gets ran which overwrites the ...
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1answer
60 views

MassEmailMessage vs “Too many Email Invocations: 11”

I don't know, how to fix it: my messages are in List. Helper: public with sharing class Helper { public static void afterInsert(List<P__c> newList, Map<ID, P__c> newMap){ List<...
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1answer
160 views

MassEmailMessage and “Too many Email Invocations: 11”

I try to test bulk-scenario, but there is an error msg "System.LimitException: Too many Email Invocations: 11". Can I use MassEmailMessage or I need to use only SingleEmailMessage with adding it to ...
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1answer
49 views

Can we point To list in email to User lookup?

I have created 'send Email' button on my Custom Object with below URL /_ui/core/email/author/EmailAuthor?retURL={!ITOVC_Alert_Case__c.Id} &p3_lkid={!ITOVC_Alert_Case__c.Id} &p2_lkid={! ...
2
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1answer
281 views

Email send throttling finishing 1hr earlier

Why is email send throttling in Marketing Cloud finishing earlier than expected? I did a User-Initiated send to 190k contacts throttled from 4:30pm-8:30pm with a max limit of 50k/hr. I would expect it ...
2
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1answer
853 views

Send bulk emails to internal contacts through apex

I have a requirement to send email to campaign members(Contacts) through Apex. Read few blogs where they mentioned if I am sending emails to internal user, contact or lead using "setTargetObjectId" ...
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1answer
848 views

How to get missing Buttons “Reply”, “Reply All”, “Forward” on Emails at the Activity Tab in Lightning Experience?

I'm working on hundreds of different orgs. Some of them have those buttons, other not. How can I get them on all orgs? (In the screenshots see right side in the bottom of each email.) BAD ORGS GOOD ...
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1answer
247 views

How to Messaging.sendEmail() so that the email is properly shown on a record's activity tab in Lightning Experience?

This question is related to but different from How to use an Apex Email Service to store emails on a record EXACTLY as Salesforce does? I want to send an Email using Messaging.sendEmail() This Email ...
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1answer
99 views

Schedule Apex Class to users of a specific profile

I'm trying to send an email template to all users of a certain profile "Sales Ops". I've found the following code and have created a scheduled Apex Class with it. However, I'm not sure if I can use "...
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1answer
144 views

VF Email Template throws List has no Rows to sObject when invoked via VF Component

I'm facing an issue with VF Email Template. The error is not very Clear : "Error Error occurred trying to load the template for preview: List has no rows for assignment to SObject. Please ...
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1answer
19 views

Dynamic Reply Sender

I have a big doubt.. Anyone knows if it is possible to send an email from e.g geral@test.com and if someone Reply to this email this response goes to another email, like this: Sent email to client@...
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1answer
140 views

SendLog Questions: LookupRow instead LookUp

What i am trying to accomplish is that the online version of an email stays intact after the related dataextension used for sending is updated. Therefore i created the SendLog DataExtension and added ...
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0answers
93 views

Javascript button click on Apex Page

I have a requirement to develop such that a click on a Javascript button will send an email to a particular email address. After that it will open a new window. On it "Email Sent" will show and then ...
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0answers
30 views

Send Emails From Salesforce

from my org, are sent only emails to addresses that have a specific domain. Is this a configurable salesforce setting?
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1answer
329 views

Clarification on SFMC Send Classifications and how many are needed

I work in a medium sized business and we have several email audiences - basically, 3 overall audiences, with a few different subsets of each of those 3. We're in the education sector so you can think ...
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1answer
194 views

UNABLE_TO_LOCK_ROW during send email

I have a code where I send email using single email message. I am setting targetObjectId as a contact Id. I am getting the following error: System.EmailException: SendEmail failed. First ...
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1answer
27 views

Email content is not changing after i send email with template

I am sending an email using send email button at case record level. Where I've selected template and modified some data After I sent, I have received the original content of the template. I suppose ...
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1answer
146 views

INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY When trying to send an email

I've looked this error up, and it seems to be related to inserting updating records. I'm not trying to do anything like that. I'm simply using Messaging.sendEmail(). I'm passing it a list of Messaging....
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1answer
991 views

Can we Enable Send Log Per Business Unit in Marketing Cloud?

As per below Marketing Cloud documentation, Does it mean that we can have only one Send Log in an account? "To use send logging, create a data extension using the send logging template. Each account ...