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Questions tagged [sfmc-business-unit]

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How to get a list of subscribers by business unit?

So, ent._Subscribers is the data view of all subscribers across all business units. What I want to do is generate a list of subscribers by business unit. I'm confused why there's really no clear cut ...
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-1 votes
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I need to integrate multiple Api Event definition keys in my cloud page? Is there any way to call them dynamically?

Below is the piece of code for the API Event key: %%[ var @apikey, @url, @response set @apikey = Lookup("NASAapi","apikey","id","apod") // keep your apikey in a ...
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Query all subscribers to find the subscriber key related to the contacts from mobile Data View

I would like to retrieve users who received sms and retrieve their salesforce ContactID. I had created a Data Extension from the template of the SMSMessageTracking DataView in a child Business Unit. ...
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1 answer
46 views

Can I connect a child BU and leave the parent BU disconnected? [closed]

I am trying to set up Marketing Cloud Connect to my child Business Unit using an API User that is only assigned to that BU. Whenever I click on Connect Account on 'Salesforce Integration' within set ...
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37 views

SFMC Sender Authentication Package with different Private domains and Business units

I have some questions related to SAP and the private domains. To start - our client has: 2 SAP, 12 Business Units and 14 Private Domains. 1st SAP - would be created for "Parent" Business ...
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AMpscript (SFMC) giving error : An IF statement is not closed with the required ENDIF statement

I am showing a description based on the value of points %%[ var @firstname,@memberid , @points , @desc Set @firstname = [FirstName] Set @memberid = [MemberId] Set @points = [Points] %%[ If @points &...
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1 answer
38 views

Subscribers On Parent Not Child

We have about 2.8 million records total in our Parent Account but when I add up all of the subscribers from our child accounts they equal about 2.4 million. The child accounts have different Profile ...
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1 answer
49 views

What are the things that we need to put into consideration before deleting a Business Unit?

We are planning to delete a Business Unit, but before we take this into action, I don't know what are the other things that we need to put into consideration before we delete the BU? I can't find any ...
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Importing images into SFMC Content Builder from another location

We are storing images, which our website is using, in another sFTP location. Currently, our middleware team is transferring those same (jpg) images from that sFTP location to Salesforce Marketing ...
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1 answer
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How to setup Sendlog in Child BU for Grandchild BU Data

Is it possible to Setup a Sendlog on the Child BU, where Sendlog data of the grandchild BU is being captured? If so, what is the procedure to configure it?
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1 answer
175 views

How to find subscribers specific to Business unit?

I have 2 BU's in my account and single contact(email address) being part of both BU's. I'm not able to find which contact belongs to which account Id , since MID field is not available in _subscribers ...
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2 votes
1 answer
136 views

Connecting a Mobile App to multiple BUs

I am looking to understand the best practice for the scenario when a single app needs to be connected to multiple market-based BUs in order to allow each market to send push notifications to the ...
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1 answer
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Accessing data from a child business unit using SOAP

I am using the SOAP API using C# via a connected service in VS. I am authenticating using the username + password method, which means I have access to the entire SF account (this is not what I want). ...
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1 answer
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Can we get device tracking data in salesforce marketing cloud even though the email is not engaged in

Basically, I want to extract Device/OS/EmailClient level information on Email Deliveries. I am aware that, We can fetch this information using data extract activity and other reporting options AFTER ...
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1 vote
0 answers
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How to get users roles in sfmc using cloud page

I have cloud page to retrieve user details from SFMC, I need one more field roles. Please help me how to get user roles. %%[ var @rr, @CategoryID, @email, @ActiveFlag, @CreatedDate, @UserID, ...
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146 views

How to know the number of contacts per Business Unit?

I am on a multi org instance. From the Parent BU, I would like to know the number of contacts per child business unit. For the moment, I have not found a solution other than filtering on the attribute....
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1 answer
269 views

How to correctly convert Unix Timestamp to datetime in SQL

I'm trying to get the date format dd/MM/YYYY or anything readable. actually I have the date data with this format stocked in a string field "1620305130000" I have tried the following CONVERT(...
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Marketing Cloud Contacts License counts in Multi-orgs with CRM Full Sandboxes

We have two CRM environments ( Production and Full) integrated with two Marketing cloud Business Units (Prod BU and Full BU) Production-CRM Integrated with Prod-SFMC BU FUll-CRM Integrated with FUll-...
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Parent BU Synchronized Data Sources also showing in Child BU's as well

I have enabled Multi-org in my salesforce marketing cloud account. I have connected my child BU's with different-2 salesforce users org. When I go to Contact Builder > Data Sources > ...
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all subscribers per business unit - SQL code data views

I'm trying to get the number of subscribers per business unit using this code so I was wondering is this the right way to do it (using data views in Query studio): SELECT count(a.SubscriberKey) as ...
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Want to connect multiple salesforce users with one business unit in SFMC

We want to connect multiple salesforce users with one business unit. So I have the below setup: Business Unit 1 (Parent BU) BU Child 1 (Child BU1) BU Child 2 (Child BU2) I have one salesforce CRM ...
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Difference between MC Connect in SF, Salesforce Integration Tab and Salesforce.com Status in Email Studio? [duplicate]

What exactly is the difference between MC Connect in SF, Salesforce Integration Tab, and Salesforce.com Status in Email Studio? I have some basic scenarios like the below: Scenario 1. What will happen ...
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1 answer
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Can dedicated IP applies to non-SAP domains in a Salesforce Marketing Cloud Business Unit?

My project is having SFMC Business Unit which has a dedicated IP, but no SAP configured in the BU. I would like know if we can still perform IP warmup process on dedicated IP with non-SAP domain i.e., ...
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Can we use the Parent Business unit as a child business unit in salesforce marketing cloud? [duplicate]

We have a scenario regarding business units where we want your feedback on this.   Let's take an example:  We have one business unit called Business unit A(By default - Parent) where we have already ...
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Can a connected org be inherited by child bu in multi connector

While setting up a Marketing Cloud instance with multiple business units and multi org connect activated, I accidentally came across a way to have a child BU thats connected using the same API ...
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2 answers
179 views

In a three level business unit hierarchy, how does data sharing work?

In a Business Unit setup where we have three levels (Parent, Level 1 & Level 2), where BU1 will be the parent, BU2 will be a child of BU1 and BU3 will be a child of BU2; how does data sharing work ...
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0 votes
1 answer
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Duplicate automations from one Business Unit to others [closed]

After creating an automation (Data extract + File transfer) in Business Unit A, I would like to duplicate it to other Business Units. Is this possible ? If yes can you explain me how please ? Thank ...
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0 votes
1 answer
102 views

Create a Master DE of Subscribers in a Child BU

Hangup: We have four separate "master DE's" being imported from IT into our marketing child business unit, each segmenting customers a different way. There is overlap between the four. Goal: ...
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0 votes
1 answer
229 views

Setting up a different marketing platform while working in Salesforce Marketing Cloud

Currently I work in Salesforce Marketing Cloud If I am working on a secondary marketing platform, can I use the same sub-domains in secondary platform (non-SFMC) that are currently being used in my ...
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1 answer
266 views

Job Data View from several Business Units

I'd like to create a script in my parent Business Unit that tells me everything about which mails has been sent to a subscriber from our parent Business Unit (automated sends) and from our child ...
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2 votes
1 answer
169 views

Checking usage of the email templates

I would like to know if it is possible to see in Marketing Cloud the count of emails that are using each email template. This is really useful, for example, when doing a clean-up of the Business Unit.
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1 answer
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2 SFMC Business Units Connected to 1 Sales Cloud Org [duplicate]

We are exploring the possibility of having 2 separate business units in one Enterprise 2.0 SFMC account connected to 1 Sales Cloud org via the MCC connector. Is that possible? We don't have issues ...
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  • 508
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1 answer
239 views

I want to update subscribers profile attributes in Salesforce Marketing Cloud with respect to their business units

I have two business units A and B and both are sending out emails to the subscribers I have. I have created two profile attributes MID_A and MID_B which will store the MID of A and B respectively. I ...
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0 votes
1 answer
1k views

Commercial vs Transactional Send Classification in SFMC

We are doing confirmation of consent change emails from SFMC to customers that are added to our Sales Cloud instance. For this purpose, we are leveraging Sales Cloud data in Journey Builder via the ...
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  • 508
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1 answer
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AttachFile() in AmpScript not working for FTP

I am using this code to attach a file from FTP, but it is not working. %%[ var @fileName, @fileAlias set @fileName = "LoyaltyMembers.zip" set @fileAlias = "LoyaltyMembers_FTP.zip" ...
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0 votes
1 answer
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Creating a new Child Business Unit(BU) in order to given access to shared DE for Email Developer

We have a single Business Unit (BU) for our organisation. We are working with some external agency who design email templates for us. We want to give them access only to 4 Data Extension and not other ...
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0 votes
1 answer
200 views

Update field in DE using Rows.Update with multiple search keys

I'm trying to update a field in my DE. And I want to search Row with multiple keys in method with this code: function setRegisreField(dataExtensionKey, firstKeyValue, secondKeyValue) { var ...
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0 votes
1 answer
450 views

how to capture views and clicks on a marketing cloud - cloud page?

It seems like marketing cloud standard report for cloud page only offers aggregate views for a particular page. Can anyone explain what does aggregate views means in this case? Is there any way to get ...
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2 answers
351 views

Email Address and Phone in Text field in Salesforce marketing cloud

I am receiving a file in the Data Extension, where the value field contains the email address and phone information in the text data type. Could someone guide me on how i can pull the Email and phone ...
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0 votes
1 answer
49 views

How to track errors thrown by API that pushed data in a Data Extension

If the process of added data to a data extension includes the following: microsite page (with ampscript) that followes similar approach like this: https://developer.salesforce.com/docs/atlas.en-us.mc-...
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  • 99
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1 answer
638 views

Error while connecting Marketing Cloud Connect

After clicking on "Connect to Marketing Cloud" in Sales cloud, i am getting the following error. I have cross checked the steps, none is missing. Error: Not authorized to use this ...
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  • 209
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1 answer
142 views

"Login Expires After Inactivity" to "Never Expires" for a particular user in marketing cloud

Can I change "Login Expires After Inactivity" to "Never Expires" for a particular user(not to all) in marketing cloud ? I found an option in Setup->Security setting->Login ...
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0 votes
1 answer
137 views

ExtractRequest SOAP API

Retrieve Tracking Data from Marketing Cloud using ExtractRequest SOAP API and following XML Payload is being used. Salesforce documentation didn't provided a way to find the ID parameter value to ...
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1 answer
131 views

Can you integrate 2 or more SF Users in the same ORG with different MIDs?

If I want to integrate a lot of MIDs from different Enterprise Accounts, can I create more than 1 integrated user in the same SF ORG to be able to integrate this different MIDs? If it not possible, ...
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1 vote
0 answers
262 views

Retrieve Business Units and add to data extension SSJS

I have the following SSJS function which uses WSProxy to return an array of all business units, however, when I test the script in a CloudPage, it returns an error. I'm hoping someone can take a look ...
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0 votes
1 answer
344 views

What is deleted when I delete a Business Unit?

We're just putting BU on our account. I saw we can delete it whenever we want, we just have to be sure all users are removed from the BU (https://help.salesforce.com/articleView?id=...
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1 answer
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Make API update to Subscribers from Sales cloud To Marketing Cloud

I have a custom object in Salesforce which stores the value of the Subscriber key in Marketing Cloud. I want to make an API call to update the subscriber Status to "UnSubscribed" in ...
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0 votes
1 answer
91 views

Business Unit Data model in Contact builder

In the my BU I don't having access to DE syncronized, so my Corporate created me filtered and shared DEs in the shared DE folder. How do I build the data model in Contact and set up the different ...
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0 votes
1 answer
229 views

Query Unsubscribes for Child BU

I would like to get the # of unsubscribes per month for a specific child BU (1) I queried _Unsubscribe where EventDate is within the desired period (2) I queried _ListSubscribers where ...
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0 votes
1 answer
70 views

I want to copy over another field but remove data in SFMC SQL [closed]

I have two columns, one titled "Account_Number" and the other titled "Customer_Number". There are the same, except Customer_Number has "C" in front of it. If I have all ...
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