Questions tagged [sfmc-business-unit]
The sfmc-business-unit tag has no usage guidance.
122
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31
views
Is there any way to distinguish subscribers in SFMC? [duplicate]
Current use-case: In SFMC, we have a parent BU + child BU where all subscribers eventually gets added to Add Subscribers list (shared among different BUs) which is no different than out of the box ...
- 305
-1
votes
1
answer
23
views
Connecting Marketing Cloud BU to Salesforce CRM
I have a client who has two data sources 1) on-premise datawarehouse and 2) Salesforce CRM. I will be connecting the on-premise datawarehouse to the Parent Business Unit to pass data in child business ...
-1
votes
2
answers
147
views
Deploying SFMC changes to next higher org in Salesforce Marketing
I'm new to SFMC and started learning and exploring the platform. As I don't have any hands-on in the platform so I wanted to check like in Salesforce we have different orgs and we can deploy changes ...
- 584
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193
views
Using a private domain or a new SAP for a new BU?
We 're using a domain www.mycompany.com with a business unit on a delegated domain as hub.mycompany.com.
As part of the work we have with one of our communities eg "Community" with a domain ...
- 1
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1
answer
45
views
Where do synchronised objects
We have a parent BU already connected to SF-CRM-1
We have created a child BU and need to connect this to SF-CRM-2 (different instance)
The parent BU synch'ed DE's show up in the synchronised data ...
- 43
-4
votes
1
answer
108
views
How to add 7 business days from current day in Salesforce Marketing Cloud through Query Activity [closed]
The scenario is to add 7 business days from today (exclude Saturday and Sunday).
Example:
If Today is monday, add 7 business days and my result should be next week Wednesday.
If today is Thursday, add ...
- 3
0
votes
1
answer
286
views
Is Marketing cloud able to capture to whom the subscriber forwarding the email?
We have FTAF data view in SFMC to know which subscriber is forwarding the email which was sent via marketing cloud. Can we able to track to whom the Subscriber is forwarding the SFMC email?
Example: ...
- 3
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votes
1
answer
77
views
Parent business unit deletion
We have a parent business unit.
We are creating a child business unit.
Both BU's synch to their respective SF CRM instance(s). Multi org is enabled.
Both BU's will have their own assets and wont share ...
- 43
0
votes
1
answer
127
views
Marketing Cloud: Permission Denied for API Endpoints / Objects
Within Salesforce Marketing Cloud (ExactTarget), when accessing the BusinessRule object via the SOAP API, I am getting a permission denied error. I possess the unmodified and original roles for: Admin,...
0
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1
answer
138
views
What are the value will stored in "Sendtype" in job dataview?
In Job Dataview,what are values we will get under "Sendtype". (Sendtype - The type of send used in the job)
- 13
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123
views
How to execute particular line of code mentioned above in ssjs code?
Hereby sharing the piece of SSJS code in SFMC in which I am stuck. I have added a if condition in line number 15, then condition is true, it should come out of loop and I want to execute from line ...
- 3
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1
answer
47
views
Subscribers Segmentation restrictions
I work with SFMC that has one central BU that manages other 10 different BU's. We have been dealing with an issue, for which one we haven't found one solution so far, and it is the following:
*when it ...
1
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0
answers
195
views
SFMC shared email message's images not displaying in Chrome after sent from a different business unit?
Emails from business unit A are shared with B, but when the shared email is sent from business unit B, the email's images do not display in Chrome.
Any insight into why images only display in Chrome ...
- 11
-1
votes
1
answer
46
views
SFMC Connector or Data Extension [closed]
What are the benefits of using the SFMC Connector over a Data Extension if my company doesn't want to house B2C contacts (they have B2C and B2B contacts) within Salesforce CRM and only SFMC?
- 3
1
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1
answer
501
views
Update status in all sub with the master DE
I have a question about the unsusbcribe in the all subscriber.
When my customer decided to optout in the website of my client, the information of this unsubscribe goes up in service cloud, then in the ...
- 11
0
votes
1
answer
99
views
Inherit contact mobile number of Parent Business Unit
When looking to All Contacts list in child BU, I can't see mobile number inherited, its only email address.
Can it inherit contacts mobile number (not just email address) from Parent Business Unit ...
1
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0
answers
41
views
Can you setup RMM and SAP via API when creating a BU in Marketing Cloud
I was curious if you can set up RMM and SAP via API? I know you can create Business units via API but I was not positive about Reply Mail Management and the Sender Auth Package.
- 11
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1
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113
views
Multibrand Parent & Child BUs - Contact management & profile center
A potential client has a Parent BU, in which seats the data of one of their brands, and a Child BU in which seats the data of the other brand.
They currently have an issue of unsubscription, since ...
1
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1
answer
421
views
When i search a record on All Subscribers list, where can i find the unsub reason?
I am searching for a record in All Subscribers list in parent BU (no child BU exits).
When i search in this list , i find a record showing the following window:
Where in this window/tabs can i know ...
- 11
0
votes
1
answer
217
views
All Subscribers issues across Multiple BU's
I have a Master BU and 5 child BU's. When a subscriber signs up on the website they were added to child BU and a welcome Email is triggered, they were added to All subscribers in all child BU'S and ...
0
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1
answer
110
views
Query all subscribers to find the subscriber key related to the contacts from mobile Data View
I would like to retrieve users who received sms and retrieve their salesforce ContactID. I had created a Data Extension from the template of the SMSMessageTracking DataView in a child Business Unit. ...
- 37
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1
answer
429
views
Can I connect a child BU and leave the parent BU disconnected? [closed]
I am trying to set up Marketing Cloud Connect to my child Business Unit using an API User that is only assigned to that BU. Whenever I click on Connect Account on 'Salesforce Integration' within set ...
0
votes
1
answer
493
views
AMpscript (SFMC) giving error : An IF statement is not closed with the required ENDIF statement
I am showing a description based on the value of points
%%[ var @firstname,@memberid , @points , @desc
Set @firstname = [FirstName]
Set @memberid = [MemberId]
Set @points = [Points]
%%[ If @points &...
- 45
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1
answer
144
views
Subscribers On Parent Not Child
We have about 2.8 million records total in our Parent Account but when I add up all of the subscribers from our child accounts they equal about 2.4 million.
The child accounts have different Profile ...
0
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1
answer
250
views
What are the things that we need to put into consideration before deleting a Business Unit?
We are planning to delete a Business Unit, but before we take this into action, I don't know what are the other things that we need to put into consideration before we delete the BU? I can't find any ...
0
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1
answer
121
views
How to setup Sendlog in Child BU for Grandchild BU Data
Is it possible to Setup a Sendlog on the Child BU, where Sendlog data of the grandchild BU is being captured?
If so, what is the procedure to configure it?
- 65
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1
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1k
views
How to find subscribers specific to Business unit?
I have 2 BU's in my account and single contact(email address) being part of both BU's.
I'm not able to find which contact belongs to which account Id , since MID field is not available in _subscribers ...
- 1
3
votes
1
answer
544
views
Connecting a Mobile App to multiple BUs
I am looking to understand the best practice for the scenario when a single app needs to be connected to multiple market-based BUs in order to allow each market to send push notifications to the ...
0
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1
answer
127
views
Accessing data from a child business unit using SOAP
I am using the SOAP API using C# via a connected service in VS. I am authenticating using the username + password method, which means I have access to the entire SF account (this is not what I want). ...
- 1
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1
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689
views
Can we get device tracking data in salesforce marketing cloud even though the email is not engaged in
Basically, I want to extract Device/OS/EmailClient level information on Email Deliveries.
I am aware that, We can fetch this information using data extract activity and other reporting options AFTER ...
- 3
1
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0
answers
212
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How to get users roles in sfmc using cloud page
I have cloud page to retrieve user details from SFMC, I need one more field roles. Please help me how to get user roles.
%%[
var @rr, @CategoryID, @email, @ActiveFlag, @CreatedDate, @UserID, ...
4
votes
2
answers
632
views
How to know the number of contacts per Business Unit?
I am on a multi org instance.
From the Parent BU, I would like to know the number of contacts per child business unit.
For the moment, I have not found a solution other than filtering on the attribute....
- 41
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2
answers
2k
views
How to correctly convert Unix Timestamp to datetime in SQL
I'm trying to get the date format dd/MM/YYYY or anything readable.
actually I have the date data with this format stocked in a string field "1620305130000"
I have tried the following
CONVERT(...
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43
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Difference between MC Connect in SF, Salesforce Integration Tab and Salesforce.com Status in Email Studio? [duplicate]
What exactly is the difference between MC Connect in SF, Salesforce Integration Tab, and Salesforce.com Status in Email Studio?
I have some basic scenarios like the below:
Scenario 1. What will happen ...
- 13
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votes
1
answer
93
views
Can dedicated IP applies to non-SAP domains in a Salesforce Marketing Cloud Business Unit?
My project is having SFMC Business Unit which has a dedicated IP, but no SAP configured in the BU. I would like know if we can still perform IP warmup process on dedicated IP with non-SAP domain
i.e., ...
- 3
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42
views
Can we use the Parent Business unit as a child business unit in salesforce marketing cloud? [duplicate]
We have a scenario regarding business units where we want your feedback on this.
Let's take an example:
We have one business unit called Business unit A(By default - Parent) where we have already ...
- 13
1
vote
0
answers
94
views
Can a connected org be inherited by child bu in multi connector
While setting up a Marketing Cloud instance with multiple business units and multi org connect activated, I accidentally came across a way to have a child BU thats connected using the same API ...
- 4,894
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votes
2
answers
771
views
In a three level business unit hierarchy, how does data sharing work?
In a Business Unit setup where we have three levels (Parent, Level 1 & Level 2), where BU1 will be the parent, BU2 will be a child of BU1 and BU3 will be a child of BU2; how does data sharing work ...
- 4,894
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1
answer
324
views
Duplicate automations from one Business Unit to others [closed]
After creating an automation (Data extract + File transfer) in Business Unit A, I would like to duplicate it to other Business Units. Is this possible ? If yes can you explain me how please ?
Thank ...
0
votes
1
answer
238
views
Create a Master DE of Subscribers in a Child BU
Hangup: We have four separate "master DE's" being imported from IT into our marketing child business unit, each segmenting customers a different way. There is overlap between the four.
Goal: ...
- 3
0
votes
1
answer
464
views
Setting up a different marketing platform while working in Salesforce Marketing Cloud
Currently I work in Salesforce Marketing Cloud
If I am working on a secondary marketing platform, can I use the same sub-domains in secondary platform (non-SFMC) that are currently being used in my ...
- 305
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votes
1
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723
views
Job Data View from several Business Units
I'd like to create a script in my parent Business Unit that tells me everything about which mails has been sent to a subscriber from our parent Business Unit (automated sends) and from our child ...
- 529
2
votes
1
answer
567
views
Checking usage of the email templates
I would like to know if it is possible to see in Marketing Cloud the count of emails that are using each email template. This is really useful, for example, when doing a clean-up of the Business Unit.
- 1,029
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234
views
2 SFMC Business Units Connected to 1 Sales Cloud Org [duplicate]
We are exploring the possibility of having 2 separate business units in one Enterprise 2.0 SFMC account connected to 1 Sales Cloud org via the MCC connector. Is that possible? We don't have issues ...
- 528
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2
answers
688
views
I want to update subscribers profile attributes in Salesforce Marketing Cloud with respect to their business units
I have two business units A and B and both are sending out emails to the subscribers I have. I have created two profile attributes MID_A and MID_B which will store the MID of A and B respectively.
I ...
- 39
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2
answers
3k
views
Commercial vs Transactional Send Classification in SFMC
We are doing confirmation of consent change emails from SFMC to customers that are added to our Sales Cloud instance. For this purpose, we are leveraging Sales Cloud data in Journey Builder via the ...
- 528
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votes
1
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223
views
AttachFile() in AmpScript not working for FTP
I am using this code to attach a file from FTP, but it is not working.
%%[
var @fileName, @fileAlias
set @fileName = "LoyaltyMembers.zip"
set @fileAlias = "LoyaltyMembers_FTP.zip"
...
0
votes
1
answer
279
views
Creating a new Child Business Unit(BU) in order to given access to shared DE for Email Developer
We have a single Business Unit (BU) for our organisation.
We are working with some external agency who design email templates for us.
We want to give them access only to 4 Data Extension and not other ...
- 59
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votes
1
answer
413
views
Update field in DE using Rows.Update with multiple search keys
I'm trying to update a field in my DE. And I want to search Row with multiple keys in method with this code:
function setRegisreField(dataExtensionKey, firstKeyValue, secondKeyValue) {
var ...
- 11
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votes
1
answer
1k
views
how to capture views and clicks on a marketing cloud - cloud page?
It seems like marketing cloud standard report for cloud page only offers aggregate views for a particular page.
Can anyone explain what does aggregate views means in this case? Is there any way to get ...
- 305