Questions tagged [content-builder]
Salesforce Marketing Cloud, Content Builder. This tag encompasses the Content Builder application and the Content Management System (CMS) platform and API powering it up. Is can also refer to sections of a channel specific application (e.g. Email Studio) that enables content management through Content Builder components.
312
questions
0
votes
1
answer
63
views
Attachment sent incorrectly
I set up sending an attachment in my email using an amp script.
%%[
var @customerKey, @fileAlias
set @fileName = "https://drive.google.com/file/d/1234567890/view?usp=sharing"
set @fileAlias ...
- 25
0
votes
1
answer
93
views
What code in SFMC templates triggered the default header and footer and is it required?
In HTML emails (non-template based), it looks like customer HTML is NOT triggering the default header & footer, how come HTML email are able to go out without default header / footer and still ...
- 305
-1
votes
1
answer
32
views
Setting multiple First name in SFMC mobile connect
I tried to create multiple from name in mobile connect for a single Business Unit. But I can create only one in a bu. Do we have any other options to create multiple from name in a bu.
0
votes
0
answers
38
views
Send Performance - Delivery Rate (WarmUp)
Our costumer are passing by email WarmUp and i did some email send, but the most of our send have been blocked by high rates block bounces, as you can see on the image below:
The email content was ...
0
votes
0
answers
16
views
Open Content Modal of Content Builder from Custom Block Widget
I created a custom Block Widget using SDK: https://github.com/salesforce-marketingcloud/blocksdk
Now I need to select the file from Content Builder (just like in Image Block)
Is it possible to open ...
- 9
1
vote
1
answer
113
views
Image limits in Content builder
I found that there is a limit on the size of the image (5 MB) in Content builder
https://help.salesforce.com/s/articleView?id=sf.mc_ceb_supported_file_types.htm&type=5
But is there any limit on ...
- 9
0
votes
1
answer
101
views
File size limits in Content builder
To Content Builder, I can upload video file up to 5 MB per file:
https://help.salesforce.com/s/articleView?id=sf.mc_ceb_supported_file_types.htm&type=5
But how do you increase this limit? For ...
- 9
-2
votes
1
answer
72
views
Is possible to transfer assets to different SFMC accounts without any relation between them?
I know that we can use Package manager to tranfer Journeys, Automations, Activities, templates, etc... between different BUs, but we can use it also to transfer this assets to a different SFMC account ...
- 109
-1
votes
1
answer
82
views
How to fetch data from html tag that stored in Salesforce marketing cloud data extension? [closed]
Example :
I have stored below html tag as one field in data extension. I need to retrieve the href url from this. How to retrieve this ? and also How to retrieve "Visit google.com!" from ...
- 13
0
votes
1
answer
155
views
move emails from classic content into content builder using SOAP API
I'm trying to move email/email templates from classic content into content builder using SOAP API.
I need to move all emails under specific folder (01_2018), however I'm receiving error
<soap:...
-3
votes
1
answer
160
views
Change color of the text [closed]
I can't figure out on how to change the color of the text "This text should be black". for a HTML email in Content Builder
I've tried to change the color from the style of the text to #...
- 447
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votes
0
answers
117
views
SFMC Preview shows wrong subject line in Email Studio (Content Builder)
An email contains HTML and Plain Text versions. Subject line is defined in code in both versions as:
set @Email_Subject_Line = "Original subject line"
Subject field is set to:
%%=...
- 1
0
votes
0
answers
66
views
Salesforce Marketing Cloud File Organization
I'm trying to think if there is anything in SFMC where if I start moving things around and folders around, it could break existing automated emails. I inherited a SFMC platform that is chaos. While it ...
- 9
0
votes
1
answer
269
views
SFMC marketing cloud - subject line contains special characters not showing up
I am trying to send an email with the following text in the subject text:
A closet refresh is calling 👕
with this subject text, the SFMC UI is not able to show the subject.
Any help on how to handle ...
0
votes
1
answer
76
views
How to add two variables of type date?
Good afternoon people!
I have a problem and after a lot of research I still don't know how to solve it
I have two variables @travel_time and @trip_duration, where I need to add the hours and minutes ...
1
vote
1
answer
112
views
Using field from DE in SMS message
I have a question.
I have two options of SMS message creating
Use AMPscript like in email building
%%[
var @fname
set @fname = [First_Name__c]
%%]
%%=v(@fname)=%%
%%[
var @row, @rows, @fname
set @...
- 27
0
votes
0
answers
79
views
White line between stacked tables in Gmail App Android 11
I have a table with an image and below it a table with red background. In Gmail Android 11 there is a 1px white line between the two tables that I can't get rid of. There isn't any margin or padding ...
- 15
0
votes
3
answers
124
views
Is there a way to "escape" HTML styles in AMP script
We have some basic content blocks with AMP script that we use in our emails (ContentBlockByID). The following AMP script is used:
%%[
if @XXXX == 'XXXX') then
set @text = 'Some text'
else
set @text ...
- 145
0
votes
1
answer
161
views
What happened to my microsites in SFMC? Classic Content discontinued
I used to have a very useful microsite, available only to logged-in users, which updated a query definition in Automation Studio via SSJS and ran it without needing to go through the Automation Studio ...
- 824
0
votes
0
answers
202
views
How to send dynamic emails in SFMC while keeping the email metrics of of each dynamic version separate?
In SMFC, currently we code our emails dynamic (using impression regions) because our audience list consist of:
Customer Type A
Customer Type B
Customer Type C and so on.. (each customer type gets a ...
- 305
0
votes
1
answer
726
views
How hide and display amp script from SFMC [closed]
I'm trying to hide %%=v(@left_title)=%% ampscript from the content display and when click on the preview it should be load the data for that particular variable. And also does anyone know how to ...
- 1
2
votes
2
answers
376
views
Dynamic Content with AMPscript: Reference data in a DE not used for sending
I am super new to the forum and new to AMPscript as well, so sorry if there's some imprecision in my question. :-)
I am trying to build some Dynamic Content for an email. I have 3 dynamic content ...
- 23
0
votes
1
answer
182
views
Add Internal Email Distro to All Marketing Cloud sends
We have 40 distributed teams that send emails and they use multiple lists and DE's. How can my team be copied on every email we send through SFMC? Other email platforms allow for you to CC an ...
- 1
0
votes
1
answer
399
views
SFMC Content Builder - Free Form Block with Images
We are trying to use Content Builder's Free form block for adding images by uploading them via UI and adding required details.
We have a use-case where we need to refer to these added image details ...
- 9
0
votes
1
answer
61
views
retrieve code snippet data via wsproxy
I am trying to retrieve the name and customer key from many content blocks like I do with data estensions
var prox1 = new Script.Util.WSProxy();
var cols1 = ["Name","CustomerKey"];
...
0
votes
0
answers
548
views
AMPScript Lookuprows with multiple criteria in the same column
Is there a way to use multiple criteria when using the lookuprows ampscript function?
Example (which SFMC gives an error in that I can’t use the same column twice):
%%[
set @Category = "News&...
- 160
0
votes
1
answer
327
views
Preview and test email send - URL Expire?
I sent a test email on my address email a few month ago, and I wanted to take a look at the test email from that time and also check the URL.
I noticed that the URL expired. Is it normal for a preview ...
- 1
0
votes
0
answers
34
views
Error: URL Personalization
I'm trying to customize my url by putting the recipient's email address as UTM in a hidden field but when I try to send, I get an error saying it's wrong, but I can't figure out what's wrong.
(the URL ...
- 1
0
votes
1
answer
266
views
View in Browser redirecting to an Error Page
I understand that if a Data Extension is either updated or overwritten, the View in Browser Link breaks and the only way around this is to use Sendlog.
Is there a way of not using a Sendlog and use a ...
- 65
0
votes
1
answer
123
views
A Reference Block with link populated by Ampscript is throwing 404
Our emails are translated into 20 languages. The translations for each email are uploaded as a Data Extension with Country as primary key. Each email has its own DE.
One of the columns contains a CTA ...
- 3
0
votes
1
answer
80
views
.vtt file formats be hosted on SFMC - Content
Can .vtt file formats be hosted on SFMC? We are facing an issue hosting this file type. We want to add this to our Interactive CloudPage
- 11
0
votes
1
answer
210
views
How to optimize the email AMPscript code that has a lot of lookups?
I have built a dynamic email template. This email template pulls the data from the Data Extension based on email name ( example: subject line, pre-header, content area, headers etc).
For each field ...
- 5
0
votes
1
answer
669
views
Pass the value from email to a content block using AMPscript
In my email, I am calling a Content Block. The content block uses a lookup to pull out content from a Data Extension.
Example code in content block:
set @SourceDE = "DE_NAME" ...
- 5
0
votes
1
answer
419
views
Not able to call the Content Block in a CloudPage using ampScirpt
In our email we have multiple content blocks and I am trying to call the content block within a cloud page using a simple AMPscript code something like below
<!DOCTYPE html>
<html lang=&...
- 3
0
votes
1
answer
302
views
How to convert the String to a ampscript code in email?
I am storing the email content in the google sheet and then importing it into the data extension. The email is dynamic & is fetching data from the data extension.
For one of the fields i,E URL , I ...
- 3
0
votes
1
answer
1k
views
Ampscript and IF statement to get data from two different data extensions
I have two data extensions:
Data extension 1: API_Onboarding_OnlineMemberships has the following column: SUBS_START_DATE (this DE gets the emails)
Data extension 2: Customers has the following column:...
0
votes
1
answer
225
views
ContentBlockById and For Loop
I have a problem with this Loop because there are 8 rows in the DE and when I execute the code below, the preview only shows 6 content blocks.
The last one it displays, also has a loop inside and ...
1
vote
1
answer
405
views
Extract Text Version of the email body with no html tags using REST API from SFMC
I was trying to extract the email body (text version) with no html tags from SFMC. But I had some hard timing on how to filter out the nodes in the email content to get the expected result, I couldn't ...
- 31
0
votes
1
answer
215
views
Is it possible automatically to save content builder published urls into a DE?
I have 3 images (imagine: logo, img1, img2) uploaded and published in Content Builder.
I want to add thos published URLs to a DE, so in logo's line I add url from logo image.
If there a just 3, its ...
1
vote
0
answers
786
views
Deep links handling of Marketing Cloud SDK in React Native
SMC SDK for React Native: https://github.com/salesforce-marketingcloud/react-native-marketingcloudsdk
I'm trying to use deep links with in-app messages but I'm not getting them to work. After ...
0
votes
1
answer
365
views
Can I update a block in a running journey/trigger?
Am I able to update a content block that is called on using contentBlockByID("#") without pausing the journey or trigger? Will the changes be reflected without pausing it?
- 1
0
votes
1
answer
73
views
How to use RaiseError Function twice in same email send to log error in same DE
We are using RaiseError function twice in same email send and also logging error message in DE.
But it only inserts entry for second scenario how ever email code fails both scenarios but we want to ...
0
votes
1
answer
591
views
How to prevent Content Builder plain text from designating the same link to an AMPscript variable?
The AMPscript is set up like this in Content Builder. Example:
Content Block 1
SET @linkButton = "link1.com"
Content Block 2
SET @linkButton = "link2.com"
Content Block 3
SET @...
- 21
4
votes
1
answer
116
views
When using GTL in my mailings, I get a broken duplicate of the Mail after the real one
Nice to be here.
I try to create an email on the basis of GTL. I open an AMPScript variable, which contains many key value pairs in a flat JSON format. I do this at the start of the mail like this:
{{....
1
vote
0
answers
147
views
Discount Coupon Codes with the opt-in functionality in Marketing Cloud [closed]
I am trying to send the discount coupon codes upon opting-in to my contacts with the below conditions:
Initial Opt-in email - Opt-in to our emails and we’ll give you a discount code (click button to ...
- 19
0
votes
1
answer
116
views
How to avoid duplicates in Einstein recommendations?
If using 2 Einstein modules in an email, each with different logicIDs, is there a way to avoid the same product being populated?
For example, in the scenario below, the same cat product shows within ...
- 21
0
votes
2
answers
351
views
How to turn on/off specific content blocks for a user?
In Salesforce Marketing Cloud Content Builder, I am an admin but can only see a code snippet block and HTML block option. Where can I turn on layout, image, free form, and other blocks?
Thanks in ...
- 21
0
votes
1
answer
213
views
Marketing Cloud Literal Content API Search
I am trying to use the Marketing Cloud Rest API to search content for a literal string. For example “make my day”. When I submit my request using Postman I receive a response that has content that ...
0
votes
1
answer
436
views
Is there a way to populate a link's title in the utm parameters? Similar to %%linkname%% which populates a link's alias
We have Web Analytics Connector (WAC) set up in Salesforce Content Builder. In the email message Properties tab, there are slots to input utm parameters which will append to the end of all links. They ...
- 21
0
votes
1
answer
341
views
SFMC - Getting content builder template last modified date using QUERY or SSJS
I'm trying to get the last modification date of a template that lives under content builder in salesforce marketing cloud. Is it possible to get it using SSJS or QUERY at all?
UPDATE: Preferable to ...
- 71