Questions tagged [content-builder]

Salesforce Marketing Cloud, Content Builder. This tag encompasses the Content Builder application and the Content Management System (CMS) platform and API powering it up. Is can also refer to sections of a channel specific application (e.g. Email Studio) that enables content management through Content Builder components.

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1answer
42 views

Editing an email, AMPScript does not stay in the spot I put it in after saving the email

I am having a weird, serious issue. I have an email with basic content. See screenshot - basically, the intent is to wrap if/endif around these content blocks to show the appropriate block. I've ...
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1answer
28 views

footer on emails still appearing despite I have disabled on Account Settings

We have a content builder templates and on the preview feature those are okay and the system-footer doesn't appear However when the email is triggered and we are sure the content is published, the ...
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1answer
57 views

Dynamic Image in Content Builder using Ampscript

I have 1 000 images stored in a file, in Content Builder. Each image corresponds with a user. Image names are the users' id. When an email is sent to a given user, I want his photo to be displayed ...
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1answer
29 views

How to create live images Content Block in marketing cloud using Content Builder?

I want to create a Live content block in the Content builder. but I can't find any specific option for creating the live content block. lets say I want to display today's date or Weather in my block. ...
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0answers
24 views

Content BUILDER API bulk edit

It's possible to use API to bulk edit files in Content Builder? What about classic content? If so, is there an already built product that does that? In particular I would like to replace part of a ...
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0answers
52 views

Content Builder images

I now have another issue with the same set of images that I had uploaded initially for this template. I deleted them all because I changed my Setup--> Feature Settings --> Content Builder Settings -->...
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1answer
53 views

SFMC images not rendering in HTML paste email

I'm having trouble with HTML paste emails in the content builder. I have an email template in the form of an index.html file. It came along with a bunch of images in an images folder. When I ...
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1answer
19 views

Why does Marketing Cloud wrap my rollover images with a href tag even when I try to delete the extra code itself?

I'm working in Content Builder setting up my content modules. One of my modules is the social bar where I have rollover images on each social icon that change color. When I copy/paste the correct HTML ...
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0answers
55 views

Replace() AMPscript is not replacing anything!

We are nesting AMPscript into a content block to insert products into email. The AMPscript is pulling from a Data Extension where apostrophes are escaped as ' What we're trying to do is ...
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3answers
45 views

retrieve content blocks in landing page based on data extension attributes

I have one email which has link to cloud page/ landing page. the URL is passing email address in url parameter and then ampscript is fetching all values from DE to the LP. But I am stuck with ...
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1answer
49 views

Formatting Dates and Time for SMS using AMPScript in Content Builder

Having a format issue on a SMS in Content Builder. Can someone point me to the correct code for this? Also would love some advice to learn basic AMPScript coding. Books? Tutorials? Online classes? ...
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0answers
16 views

First content image

Created a new business unit and added my first image. Upon clicking upload and publish receiving the following error: "The CONTENT_REPOSITORY Business Rule is not enabled for this account." after ...
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1answer
54 views

Attach a file in email from Content builder

Is there anyway that I can attach af file from Content builder in Salesforce marketing cloud? I want the file to be added to the email like it would do, if you dragged a file into outlook or any ...
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1answer
31 views

How can I modify the Impression Region name?

I just enabled the Impression Tracking functionality in my account. I am creating an email to test it using Dynamic Content blocks but I dont see how can I change the Impression Region Name. ...
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0answers
21 views

How to updated the content (Add records one by one) in content block using SSJS with AMPScript in Marketing cloud?

I have done add functionality to store content in content block using ssjs. But i need updated functionality, Means whenever we give the user require info in the web form, then submit. So the content ...
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1answer
30 views

How to store the content in content block using AMPScript in salesforce marketing cloud? [closed]

How to store the content(FN,LN,Email) in content block using AMPScript through landing pages?
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0answers
28 views

Embed a layout inside a layout in content builder

Is there a way to insert/imbricate/embed a layout inside another layount in Content Builder without touching the HTML/CSS code? I'm trying to create a content library for the functional team so that ...
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1answer
59 views

Approvals : how to Withdraw an email automatically Approved before the activation of the Approval process

We created an Approval process. So all the emails already created on Content Builder before the activation of the Approval process are Approved by default. However, how can we do to EDIT an email ...
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1answer
38 views

Email Performance Metrics: switching away from the content builder

We recently started using AMPscript for our emails instead of manually adding images one by one. Before, we used to alter the pixels of the images to the desired size (400x400 pix) and then would ...
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1answer
57 views

Using %%=ContentBlockbyId(“”)=%% as Variable Text in Paragraph

I have a ContentBlockbyId that I need to use to extrapolate the first name, because the data of this field includes full name, just first name, or no name at all. I've worked out the logic that is ...
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2answers
114 views

Subscriber's %%view_email_url%% link breaking frequently/randomly

I am using the %%view_email_url%% personalization string in all my emails to provide the subscriber with an alternate view that is platform-independent. These links are going dead, increasingly over ...
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1answer
71 views

Why is SSJS Platform.Function.ParseJSON not going into catch block if JSON has bad format

I expect this code going into catch block because "hello" is no valid json. But this is not the case. Do you have any idea? <script runat="server"> Platform.Load("core","1.1.1"); var ...
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2answers
45 views

Assets REST API - target specific BU/MID [closed]

I have successfully downloaded and pushed an asset using REST API; I have my installed package enabled for 2 BU's now; How do I specify a BU/MID in my request?
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0answers
39 views

Content Builder and CORS

I'm trying to force the download of an image, that is hosted in the Content Builder, from a Cloud Page using JS. Everything work properly if I use an image hosted on https://imgur.com/ but if I use ...
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1answer
31 views

Assets API : how to fetch data from different response pages

I always get the same data set when using below (tested with different "page" values): path: '/asset/v1/content/assets/query' method: 'POST' Payload "query": { "property": "assetType.name", "...
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2answers
90 views

Dynamically changing content blocks

I have 12 content blocks (for every month of the year) and would like to change the content on the 1st of every month. How do I accomplish this?
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0answers
54 views

File upload to content builder using SSJS API from MC landing page lead to 500 error?

I coded to upload image (png) to content builder from MC landing page form using HTTP.Post of SSJS. once it done, get file url from response to store in data extension. While using this page, ...
3
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0answers
275 views

MobileConnect reporting for Journey Builder sends broken after the June release

The challenge How to get campaign names (and possibly SMS names) to be displayed in the SMS Message Detail Report for SMS messages created in Content Builder sent out of Journey Builder? The Impact ...
7
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1answer
137 views

Content builder HTTPS

I am hosting my Cloud Pages over HTTPS and I am having some issues due to Content builder assets being "http://"... What would be a correct way to ensure Content Builder uses "HTTPS" instead of "HTTP" ...
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0answers
25 views

Querying Assets using the Legacy ID

For some reason the _emailid in Email Send context returns back the legacy Email ID value instead of the Asset ID. Using what data we have (and because theres no other options) I have to query the ...
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1answer
43 views

How to record customer preference from SFMC email template

I need your valuable advice to confirm about one of my problem. We have a use case where have to send a SFMC email which have a URL about some event. We would like to give the preference to customer ...
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1answer
104 views

Personalisation strings with default values

Can we add a default value to a personalisation string (in this case, %%FirstName%%) without 'transforming' it into AMPscript code or adding a default value in the sendable data extension which ...
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2answers
174 views

AMPHTML In Marketing Cloud

Google announced the ability to create interactive emails using an HTML framework known as AMPHTML (not to be confused with AMPscript). Here is some documentation if anyone is interested in learning ...
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1answer
31 views

Getting the width of Email Content using the Block SDK

I have made a custom content block inside Content Builder using the Block SDK and I need to figure out the width of the space inside of the email (when editing) so I can set the width of the images ...
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1answer
118 views

Redirect link in SMS messages

Is it possible to add the URL link to a specific word in an SMS? For example: Please visit our website for more information.
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1answer
149 views

Wrapping text around image in Content Builder - Marketing Cloud [closed]

Can I wrap a text around an image in a free form or html content block in SFMC Content Builder? I would like to have white text (i.e. unsubscribe, preference center, some small general data on thje ...
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2answers
64 views

Merging a custom field in the tracking alias

Is it possible to merge fields in the tracking alias using the content editor? I've tried: %%grade%%_%%mem_ren_country_UAMSR%%_text_1 however that is not working. We pull tracking alias through to ...
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1answer
92 views

How can I create a HTML email in Marketing Cloud using Content Builder?

From what I see online, after I click on Create > Email Message I should have an option called HTML Email in the dropdown box. However, I only see Template, Text Only, and Existing Email. How do I ...
2
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1answer
44 views

Is it possible to change a template to a HTML Email in content builder?

I created templates when I meant to create HTML emails. Can I convert these templates into HTML emails inside of content builder within Marketing Cloud?
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2answers
80 views

Removing unwanted break after a Content block in HTML

I've created a dynamic content block for the Customer's Salutation (based on Gender, Language, not null, etc) in MC that I want to include at the start of the opening sentence of an email, followed by ...
1
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1answer
149 views

Content Builder “Shared-Tab” not visible in child BUs

In the parent Business Unit, a folder in Content Builder is shared with a couple of child BUs. As far as I can see this, everything has been set up according to the documentation. However, in the ...
0
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1answer
155 views

HTML template in marketing cloud

I created a template in marketing cloud using own html. While editing this template, in the layout view 'block', 'content' and 'layout' everything is non usable/editable and I can edit the template ...
0
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1answer
140 views

Load HTML template block using AMPscript

I've created the one HTML content whose type is 'template' and now I'm trying to call that content using the AMPscrip function '%%=ContentBlockbyId("384201")=%%' in blank email template but it gives ...
0
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1answer
106 views

Ampscript function to remove the comma from a number greater than 1000

I have an API call that is passing over what should be a number as a text field. If the number is over 1000, the value is being sent with a comma (e.g. 3,000 instead of 3000). Salesforce will not ...
0
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1answer
132 views

AMPscript code for showing nothing if the condition was not met

I would like to display an HTML block to a subscriber based on his customer_type status, using an IF statement. However, not all subscribers have the above field filled (there are some with NULL ...
0
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1answer
48 views

Change email content when email is in actived jounery [duplicate]

I've the journey which is actived wherein email send activity is used. Now if I want to change the content of email then is it possible ? ? Or is there any other best way to design the email Content?...
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1answer
150 views

Journey builder and JobIDs

I have a journey that used to send an email built in classic content, we genereated reports for each send based on JobID. In November we moved the email over to content builder and since then each ...
1
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1answer
57 views

Did anyone tried to use ClaimRow() for one-time send to a large number of target audiences?

I have developed an AMPScript block that uses the ClaimRow() function and it is working very smoothly when we send emails via Journey Builder. But now, we aim to send an Ad-hoc email to a large number ...
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1answer
27 views

Add protocol to URL after deployment

Panicking. I set up an email with content builder and had multiple people test everything fully before deployment, but now when I click on the link in the final email that deployed to my audience, I ...
1
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2answers
101 views

content builder editing AMPscript

I'm trying to use AMPscript in Content Builder and am getting a lot of HTML being added to the code. For example : %%[ var @a,@b,@c set @a = 1 ]%% Generates an error because a <br /> is added ...