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Questions tagged [content-builder]

Salesforce Marketing Cloud, Content Builder. This tag encompasses the Content Builder application and the Content Management System (CMS) platform and API powering it up. Is can also refer to sections of a channel specific application (e.g. Email Studio) that enables content management through Content Builder components.

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38 views

How to record customer preference from SFMC email template

I need your valuable advice to confirm about one of my problem. We have a use case where have to send a SFMC email which have a URL about some event. We would like to give the preference to customer ...
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1answer
46 views

Personalisation strings with default values

Can we add a default value to a personalisation string (in this case, %%FirstName%%) without 'transforming' it into AMPscript code or adding a default value in the sendable data extension which ...
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2answers
48 views

AMPHTML In Marketing Cloud

Google announced the ability to create interactive emails using an HTML framework known as AMPHTML (not to be confused with AMPscript). Here is some documentation if anyone is interested in learning ...
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1answer
16 views

Getting the width of Email Content using the Block SDK

I have made a custom content block inside Content Builder using the Block SDK and I need to figure out the width of the space inside of the email (when editing) so I can set the width of the images ...
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1answer
46 views

Redirect link in SMS messages

Is it possible to add the URL link to a specific word in an SMS? For example: Please visit our website for more information.
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1answer
45 views

Wrapping text around image in Content Builder - Marketing Cloud [closed]

Can I wrap a text around an image in a free form or html content block in SFMC Content Builder? I would like to have white text (i.e. unsubscribe, preference center, some small general data on thje ...
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2answers
43 views

Merging a custom field in the tracking alias

Is it possible to merge fields in the tracking alias using the content editor? I've tried: %%grade%%_%%mem_ren_country_UAMSR%%_text_1 however that is not working. We pull tracking alias through to ...
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1answer
38 views

How can I create a HTML email in Marketing Cloud using Content Builder?

From what I see online, after I click on Create > Email Message I should have an option called HTML Email in the dropdown box. However, I only see Template, Text Only, and Existing Email. How do I ...
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1answer
27 views

Is it possible to change a template to a HTML Email in content builder?

I created templates when I meant to create HTML emails. Can I convert these templates into HTML emails inside of content builder within Marketing Cloud?
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2answers
49 views

Removing unwanted break after a Content block in HTML

I've created a dynamic content block for the Customer's Salutation (based on Gender, Language, not null, etc) in MC that I want to include at the start of the opening sentence of an email, followed by ...
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1answer
53 views

Content Builder “Shared-Tab” not visible in child BUs

In the parent Business Unit, a folder in Content Builder is shared with a couple of child BUs. As far as I can see this, everything has been set up according to the documentation. However, in the ...
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1answer
65 views

HTML template in marketing cloud

I created a template in marketing cloud using own html. While editing this template, in the layout view 'block', 'content' and 'layout' everything is non usable/editable and I can edit the template ...
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1answer
80 views

Load HTML template block using AMPscript

I've created the one HTML content whose type is 'template' and now I'm trying to call that content using the AMPscrip function '%%=ContentBlockbyId("384201")=%%' in blank email template but it gives ...
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1answer
42 views

Ampscript function to remove the comma from a number greater than 1000

I have an API call that is passing over what should be a number as a text field. If the number is over 1000, the value is being sent with a comma (e.g. 3,000 instead of 3000). Salesforce will not ...
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1answer
55 views

AMPscript code for showing nothing if the condition was not met

I would like to display an HTML block to a subscriber based on his customer_type status, using an IF statement. However, not all subscribers have the above field filled (there are some with NULL ...
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1answer
45 views

Change email content when email is in actived jounery [duplicate]

I've the journey which is actived wherein email send activity is used. Now if I want to change the content of email then is it possible ? ? Or is there any other best way to design the email Content?...
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1answer
53 views

Journey builder and JobIDs

I have a journey that used to send an email built in classic content, we genereated reports for each send based on JobID. In November we moved the email over to content builder and since then each ...
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1answer
47 views

Did anyone tried to use ClaimRow() for one-time send to a large number of target audiences?

I have developed an AMPScript block that uses the ClaimRow() function and it is working very smoothly when we send emails via Journey Builder. But now, we aim to send an Ad-hoc email to a large number ...
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1answer
25 views

Add protocol to URL after deployment

Panicking. I set up an email with content builder and had multiple people test everything fully before deployment, but now when I click on the link in the final email that deployed to my audience, I ...
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2answers
62 views

content builder editing AMPscript

I'm trying to use AMPscript in Content Builder and am getting a lot of HTML being added to the code. For example : %%[ var @a,@b,@c set @a = 1 ]%% Generates an error because a <br /> is added ...
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0answers
61 views

ExactTarget REST API - Cloud Pages & Collections

I've successfully used the available REST API in order to create various assets in Marketing Cloud / ExactTarget, like HTML Emails, Templates and Landing Pages. The email assets are visible under the ...
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2answers
130 views

Can I change email content without stopping a journey?

I've created a journey in salesforce marketing cloud to send a set of emails. This journey is currently active & running. I want to do some changes in existing content of one of the email (for ...
2
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1answer
41 views

Could an AMPscript content block be affecting the format of the email in Gmail?

I have an email that uses a standard responsive Marketing Cloud template, which has an image block at the top, html content block in the middle (which is all AMPscript), followed by a social follow ...
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0answers
38 views

Content Builder and FuelSDK-Java

We have a project on Grails that we use to create emails and other assets on Classic Content using the FuelsSDK for Java. Now we are trying to integrate the creation of assets on content builder, ...
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0answers
23 views

Marketing cloud Email and content tags and links associated to that tag

How do we assign multiple tags to the emails and content blocks and track based on the emails sent through campaign or reports via Salesforce, I have enabled WAC strings (additional attributes) in our ...
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1answer
97 views

Content Builder FuelSDK

I see there are different flavors on the FuelSDK libraries. May I know which one is used for interact with Content Builder? Seems most of them are used for the Classic Content tool. I have inquired ...
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0answers
51 views

Synchronize local folder with remote folder Content Builder

I used to do a sync operation among local and remote folders in Content Classic using a php library. However now in Content Builder not sure if there's any library ( not plain API calls) that can keep ...
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1answer
58 views

Migration to Content Builder from Classic Content

I mainly use an AMPScript email to create&send emails using Triggered Send. The AMPScript email (script) loads the required information from content html files and values from the Data Extensions ...
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0answers
14 views

How to measure responses to a content block used in multiple sends

I have a saved piece of content that I have used in dynamic content blocks in multiple emails. I want to measure the opens and clicks that the content received to see how effective it was. What's the ...
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0answers
40 views

Can i send automatic email when new content is available on website?

Can i send automatic email when new content is available on website? Question 1) if i have a blog, instead of manually adding content to email then sending email, how can i send email automatically ...
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0answers
22 views

Attaching a pdf dynamically into a transactional email (Triggered send)

I need some suggestion here. I need to attach a pdf(for e.g. a invoice copy) on user demand. Which I am trying to implement it via Triggered send. Sender system can send the PDF along with the ...
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0answers
52 views

Internal Server Error while creating custom content block in marketing cloud

I am getting Internal Server Error when I try to run my code inside a custom content block. In the node logs, I am getting below error ** window.addEventListener('message', this._receiveMessage, ...
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2answers
78 views

Migration from Classic Content to Content Builder

With the impending end of support for Classic Content in Email Studio, my company started a migration of all of our 2018 emails a few months ago. We currently develop our emails outside of Salesforce ...
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1answer
49 views

How to edit Template

I have an email which created using template (content builder). I shared the email with another Business Unit let say from 'BU-A' to 'BU-B'. In Business Unit 'BU-B' I have duplicated the email and ...
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0answers
68 views

GTL - Can't use inside a content block?

I created a code snippet that contains AMPscript and GTL: %%[ /*API Subscriber Config*/ ContentBlockByName("Content Builder\_EmailAssets\Code Snippets\API Subscriptions\API Subscriber Config") SET @...
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1answer
30 views

Max width of an image in mc; defaulting to original width in outlook

This might be a simple question, but would anyone be able to help me set the max-width of an image in marketing cloud so that the picture doesn't default to its original size when downloaded in ...
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1answer
85 views

Fuel-Rest API using Content Builder send to Data Extension

Is this even possible yet? I have gotten my script up to the point of creating HTML emails in Content Builder and as I understand it, I have three options from there: Send it to a Journey step. My ...
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1answer
41 views

Content Builder REST API - Retrieve Email and approvals

Does anyone know how to retrieve email and its approval status? I checked on marketing cloud documentation but couldn't find the property to do so. I am trying to retrieve and filter for email that ...
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2answers
210 views

Maintaining mobile images in responsive email templates

In a 2 column content block the customer uses desktop and mobile images (see code) <table bgcolor="#FAF7F0" border="0" cellpadding="0" cellspacing="0" class="content" role="presentation" width="...
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1answer
56 views

Select Content Builder Emails from Marketing Cloud Connect AB Test

I'd love to be able to select Content Builder emails within Marketing Cloud Connect AB testing, but it looks like I'm restricted to Classic Content only. Is this something that can be changed by ...
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1answer
135 views

How can I unlock the codeview lock button

How can I unlock the codeview lock in Content Builder?
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1answer
71 views

Image “height” automatically added in Content Builder

I use custom HTML for my email templates. When a new image is uploaded into an email there is always an image heigth populated in the code. In a two column responsive content block we have to delete "...
2
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1answer
467 views

Custom font in Email content blocks

Has anyone figured out a way to use custom fonts in Marketing Cloud emails, where the font is specified only with Free Form content block level? There is a hacky solution provided for full HTML ...
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1answer
20 views

E-mail send performance affected after migrating to Content Builder

So I just migrated two campaigns from Classic Content to Content Builder and a lot is happening: The e-mail takes a lot to start being actually sent (Hours in the "In Progress" Status) for a short ...
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1answer
199 views

How to add additional font styles in salesforce marketing cloud email content builder?

I want to add two additional fonts (Roboto & Din) which are not there in existing marketing cloud - content builder for email creation. These two fonts are required to keep things sync with our ...
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1answer
61 views

Portfolio folder is not visible to upload social share icons

I want to update default social share icons in salesforce marketing cloud. I got to know there exist a folder name "Portfolio" where these icons can be updated but I'm not able to locate this folder ...
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1answer
176 views

How are Global Styles stored in Marketing Cloud email templates?

When you modify a parameter in the "Design" tab of a template in Content Builder (i.e. button background color), where is this stored? It doesn't seem to be in the actual code version of the template ...
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1answer
41 views

Marketing Cloud Content Builder yellow highlighted code

We're moving from Marketing Cloud Classic to Content Builder. All of our emails are HTML paste. After creating the email in Content Builder and then close and reopen, we're noticing large blocks of ...
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0answers
86 views

Content Builder: Automated Image creation from URL

I want to establish an automated image creation that pulls images from URLs to content builder and automatically saves or overrides them, because i want to use these images in emails and i believe ...
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0answers
29 views

How do I change social sharing icon in marketing cloud used in mailer?

There is a standard block of social share in marketing cloud. I want to change a particular icon (for example instagram icon, existing one is old one). Please let me know how do I change this ?