Questions tagged [content-builder]

Salesforce Marketing Cloud, Content Builder. This tag encompasses the Content Builder application and the Content Management System (CMS) platform and API powering it up. Is can also refer to sections of a channel specific application (e.g. Email Studio) that enables content management through Content Builder components.

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34 views

500 Error with Sales Cloud-integrated lead capture form using AMPscript

I am new to writing AMPscript. I'm attempting to place an ales Cloud-integrated lead capture form using AMPscript on Cloud Pages within Marketing Cloud using the content builder. I keep getting the ...
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2answers
40 views

Email Building with HTML Code- help!

When I edited my code on Dreamweaver and opened a preview with Google Chrome, the project looked perfect. When I pasted it into the email builder on sales force/Exact Target, it still looked correct. ...
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26 views

Email Bullets points are displaying different in outlook and under SFMC [closed]

I have created an email content under content builder and can see that the bullets are appearing at the end of each line whereas under SFMC it is appearing at the beginning(which is supposed to be). ...
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1answer
33 views

Marketing Cloud Content Blocks Custom Description

Is it possible to change the sample text "Lorem ipsum..." in an empty content block in Marketing Cloud Content Builder? I would like to exchange the sample text with a description on how to use the ...
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22 views

Distributed Marketing Image Block

I'm trying to create a custom distributed marketing image block as per the standard documentation Add a Distributed Marketing Image Block I've created a package but while adding the Custom Content ...
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2answers
41 views

Issue with passing the variable from SSJS to AMPscript

Used AMPScript and SSJS to generate an encrypted JSON message and pass this encryped JSON (payload) to the external system using a URL. However, the last line in the below code is not picking the ...
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31 views

Email message from template not rendering content SFMC

I need to create a template based email using the Marketing Cloud REST API. From the documentation it seems straightforward and everything is working - the email message is created in the correct ...
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2answers
73 views

%%view_email_url%% does not work in Content Builder

%%view_email_url%% does not work in Content Builder - but it works in Classic. Has anybody else run into this issue and how did they resolve?
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1answer
23 views

Content Builder Image Taggin

Is it possible to tag images in content builder? I don't see the option when uploading and also not after an image has been uploaded. Is that function only in regards to templates?
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17 views

Update Dynamic Email content in a Journey

I am working on a Journey with the following specs: Journey Entry: all customers new and existing who are active and opted in Journey Duration: 61 days Email content: Dynamic content Number of Emails ...
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33 views

Custom Unsubscribe URL for Marketing cloud not working on IOS (safari) devices

We have built a custom unsubscribe URL in service cloud which we are sending to marketing cloud through an import activity and the same link will be placed on the email so that customer can use it to ...
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1answer
45 views

Editing an email, AMPScript does not stay in the spot I put it in after saving the email

I am having a weird, serious issue. I have an email with basic content. See screenshot - basically, the intent is to wrap if/endif around these content blocks to show the appropriate block. I've ...
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1answer
30 views

footer on emails still appearing despite I have disabled on Account Settings

We have a content builder templates and on the preview feature those are okay and the system-footer doesn't appear However when the email is triggered and we are sure the content is published, the ...
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1answer
140 views

Dynamic Image in Content Builder using Ampscript

I have 1 000 images stored in a file, in Content Builder. Each image corresponds with a user. Image names are the users' id. When an email is sent to a given user, I want his photo to be displayed ...
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1answer
40 views

How to create live images Content Block in marketing cloud using Content Builder?

I want to create a Live content block in the Content builder. but I can't find any specific option for creating the live content block. lets say I want to display today's date or Weather in my block. ...
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0answers
26 views

Content BUILDER API bulk edit

It's possible to use API to bulk edit files in Content Builder? What about classic content? If so, is there an already built product that does that? In particular I would like to replace part of a ...
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0answers
55 views

Content Builder images

I now have another issue with the same set of images that I had uploaded initially for this template. I deleted them all because I changed my Setup--> Feature Settings --> Content Builder Settings -->...
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1answer
88 views

SFMC images not rendering in HTML paste email

I'm having trouble with HTML paste emails in the content builder. I have an email template in the form of an index.html file. It came along with a bunch of images in an images folder. When I ...
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1answer
20 views

Why does Marketing Cloud wrap my rollover images with a href tag even when I try to delete the extra code itself?

I'm working in Content Builder setting up my content modules. One of my modules is the social bar where I have rollover images on each social icon that change color. When I copy/paste the correct HTML ...
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0answers
62 views

Replace() AMPscript is not replacing anything!

We are nesting AMPscript into a content block to insert products into email. The AMPscript is pulling from a Data Extension where apostrophes are escaped as ' What we're trying to do is ...
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3answers
60 views

retrieve content blocks in landing page based on data extension attributes

I have one email which has link to cloud page/ landing page. the URL is passing email address in url parameter and then ampscript is fetching all values from DE to the LP. But I am stuck with ...
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1answer
57 views

Formatting Dates and Time for SMS using AMPScript in Content Builder

Having a format issue on a SMS in Content Builder. Can someone point me to the correct code for this? Also would love some advice to learn basic AMPScript coding. Books? Tutorials? Online classes? ...
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17 views

First content image

Created a new business unit and added my first image. Upon clicking upload and publish receiving the following error: "The CONTENT_REPOSITORY Business Rule is not enabled for this account." after ...
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1answer
98 views

Attach a file in email from Content builder

Is there anyway that I can attach af file from Content builder in Salesforce marketing cloud? I want the file to be added to the email like it would do, if you dragged a file into outlook or any ...
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1answer
41 views

How can I modify the Impression Region name?

I just enabled the Impression Tracking functionality in my account. I am creating an email to test it using Dynamic Content blocks but I dont see how can I change the Impression Region Name. ...
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0answers
21 views

How to updated the content (Add records one by one) in content block using SSJS with AMPScript in Marketing cloud?

I have done add functionality to store content in content block using ssjs. But i need updated functionality, Means whenever we give the user require info in the web form, then submit. So the content ...
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1answer
31 views

How to store the content in content block using AMPScript in salesforce marketing cloud? [closed]

How to store the content(FN,LN,Email) in content block using AMPScript through landing pages?
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29 views

Embed a layout inside a layout in content builder

Is there a way to insert/imbricate/embed a layout inside another layount in Content Builder without touching the HTML/CSS code? I'm trying to create a content library for the functional team so that ...
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1answer
73 views

Approvals : how to Withdraw an email automatically Approved before the activation of the Approval process

We created an Approval process. So all the emails already created on Content Builder before the activation of the Approval process are Approved by default. However, how can we do to EDIT an email ...
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1answer
41 views

Email Performance Metrics: switching away from the content builder

We recently started using AMPscript for our emails instead of manually adding images one by one. Before, we used to alter the pixels of the images to the desired size (400x400 pix) and then would ...
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1answer
70 views

Using %%=ContentBlockbyId(“”)=%% as Variable Text in Paragraph

I have a ContentBlockbyId that I need to use to extrapolate the first name, because the data of this field includes full name, just first name, or no name at all. I've worked out the logic that is ...
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2answers
167 views

Subscriber's %%view_email_url%% link breaking frequently/randomly

I am using the %%view_email_url%% personalization string in all my emails to provide the subscriber with an alternate view that is platform-independent. These links are going dead, increasingly over ...
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1answer
113 views

Why is SSJS Platform.Function.ParseJSON not going into catch block if JSON has bad format

I expect this code going into catch block because "hello" is no valid json. But this is not the case. Do you have any idea? <script runat="server"> Platform.Load("core","1.1.1"); var ...
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2answers
63 views

Assets REST API - target specific BU/MID [closed]

I have successfully downloaded and pushed an asset using REST API; I have my installed package enabled for 2 BU's now; How do I specify a BU/MID in my request?
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0answers
43 views

Content Builder and CORS

I'm trying to force the download of an image, that is hosted in the Content Builder, from a Cloud Page using JS. Everything work properly if I use an image hosted on https://imgur.com/ but if I use ...
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1answer
52 views

Assets API : how to fetch data from different response pages

I always get the same data set when using below (tested with different "page" values): path: '/asset/v1/content/assets/query' method: 'POST' Payload "query": { "property": "assetType.name", "...
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2answers
93 views

Dynamically changing content blocks

I have 12 content blocks (for every month of the year) and would like to change the content on the 1st of every month. How do I accomplish this?
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0answers
59 views

File upload to content builder using SSJS API from MC landing page lead to 500 error?

I coded to upload image (png) to content builder from MC landing page form using HTTP.Post of SSJS. once it done, get file url from response to store in data extension. While using this page, ...
3
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0answers
388 views

MobileConnect reporting for Journey Builder sends broken after the June release

The challenge How to get campaign names (and possibly SMS names) to be displayed in the SMS Message Detail Report for SMS messages created in Content Builder sent out of Journey Builder? The Impact ...
8
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1answer
173 views

Content builder HTTPS

I am hosting my Cloud Pages over HTTPS and I am having some issues due to Content builder assets being "http://"... What would be a correct way to ensure Content Builder uses "HTTPS" instead of "HTTP" ...
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1answer
34 views

Querying Assets using the Legacy ID

For some reason the _emailid in Email Send context returns back the legacy Email ID value instead of the Asset ID. Using what data we have (and because theres no other options) I have to query the ...
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1answer
43 views

How to record customer preference from SFMC email template

I need your valuable advice to confirm about one of my problem. We have a use case where have to send a SFMC email which have a URL about some event. We would like to give the preference to customer ...
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1answer
133 views

Personalisation strings with default values

Can we add a default value to a personalisation string (in this case, %%FirstName%%) without 'transforming' it into AMPscript code or adding a default value in the sendable data extension which ...
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2answers
243 views

AMPHTML In Marketing Cloud

Google announced the ability to create interactive emails using an HTML framework known as AMPHTML (not to be confused with AMPscript). Here is some documentation if anyone is interested in learning ...
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1answer
36 views

Getting the width of Email Content using the Block SDK

I have made a custom content block inside Content Builder using the Block SDK and I need to figure out the width of the space inside of the email (when editing) so I can set the width of the images ...
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1answer
151 views

Redirect link in SMS messages

Is it possible to add the URL link to a specific word in an SMS? For example: Please visit our website for more information.
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1answer
191 views

Wrapping text around image in Content Builder - Marketing Cloud [closed]

Can I wrap a text around an image in a free form or html content block in SFMC Content Builder? I would like to have white text (i.e. unsubscribe, preference center, some small general data on thje ...
1
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2answers
73 views

Merging a custom field in the tracking alias

Is it possible to merge fields in the tracking alias using the content editor? I've tried: %%grade%%_%%mem_ren_country_UAMSR%%_text_1 however that is not working. We pull tracking alias through to ...
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1answer
104 views

How can I create a HTML email in Marketing Cloud using Content Builder?

From what I see online, after I click on Create > Email Message I should have an option called HTML Email in the dropdown box. However, I only see Template, Text Only, and Existing Email. How do I ...
2
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1answer
65 views

Is it possible to change a template to a HTML Email in content builder?

I created templates when I meant to create HTML emails. Can I convert these templates into HTML emails inside of content builder within Marketing Cloud?