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Questions tagged [content-builder]

Salesforce Marketing Cloud, Content Builder. This tag encompasses the Content Builder application and the Content Management System (CMS) platform and API powering it up. Is can also refer to sections of a channel specific application (e.g. Email Studio) that enables content management through Content Builder components.

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How can I avoid having my behavioral trigger content block show “undefined” for blank/null values in my product catalog?

I’m using a behavioral trigger content block to show product link, price, and size. Certain products don’t have a size in the product catalog, when they show in abandoned cart email an “undefined” ...
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Marketing Cloud Email Template Global Styles not sticking to emails

We've built our email templates using the drag-drop visual editor in Content Builder. Within the template, we've made the links to be our brand colour (e.g. purple). When adding links to a text box in ...
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SFMC, Email Studio: Social Network Addition [closed]

I need to add custom social networks (Telegram for instance), but I don't have this in SFMC. How can I do this please? Much appreciated :)
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.vtt file formats be hosted on SFMC - Content

Can .vtt file formats be hosted on SFMC? We are facing an issue hosting this file type. We want to add this to our Interactive CloudPage
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Marketing Cloud - Delete content zone/area from stock Layout

I am building content block using the stock layout from SFMC (the one called "one-three-one column) and I wanted to know if it was possible to delete the last content zone from this layout ...
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How to optimize the email AMPscript code that has a lot of lookups?

I have built a dynamic email template. This email template pulls the data from the Data Extension based on email name ( example: subject line, pre-header, content area, headers etc). For each field ...
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Pass the value from email to a content block using AMPscript

In my email, I am calling a Content Block. The content block uses a lookup to pull out content from a Data Extension. Example code in content block: set @SourceDE = "DE_NAME" ...
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Not able to call the Content Block in a CloudPage using ampScirpt

In our email we have multiple content blocks and I am trying to call the content block within a cloud page using a simple AMPscript code something like below <!DOCTYPE html> <html lang=&...
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How to convert the String to a ampscript code in email?

I am storing the email content in the google sheet and then importing it into the data extension. The email is dynamic & is fetching data from the data extension. For one of the fields i,E URL , I ...
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Ampscript and IF statement to get data from two different data extensions

I have two data extensions: Data extension 1: API_Onboarding_OnlineMemberships has the following column: SUBS_START_DATE (this DE gets the emails) Data extension 2: Customers has the following column:...
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Manually uploading .HTML to SFMC content builder disrupts cyrillic-, french- and other characters

As mentioned by title, when I try to upload content to SFMC Content Builder either by; Manually uploading by drag&drop, or Upload with the API The content is created, but when I try to create ...
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ContentBlockById and For Loop

I have a problem with this Loop because there are 8 rows in the DE and when I execute the code below, the preview only shows 6 content blocks. The last one it displays, also has a loop inside and ...
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Extract Text Version of the email body with no html tags using REST API from SFMC

I was trying to extract the email body (text version) with no html tags from SFMC. But I had some hard timing on how to filter out the nodes in the email content to get the expected result, I couldn't ...
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Is it possible automatically to save content builder published urls into a DE?

I have 3 images (imagine: logo, img1, img2) uploaded and published in Content Builder. I want to add thos published URLs to a DE, so in logo's line I add url from logo image. If there a just 3, its ...
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Deep links handling of Marketing Cloud SDK in React Native

SMC SDK for React Native: https://github.com/salesforce-marketingcloud/react-native-marketingcloudsdk I'm trying to use deep links with in-app messages but I'm not getting them to work. After ...
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Can I update a block in a running journey/trigger?

Am I able to update a content block that is called on using contentBlockByID("#") without pausing the journey or trigger? Will the changes be reflected without pausing it?
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How to use RaiseError Function twice in same email send to log error in same DE

We are using RaiseError function twice in same email send and also logging error message in DE. But it only inserts entry for second scenario how ever email code fails both scenarios but we want to ...
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How to prevent Content Builder plain text from designating the same link to an AMPscript variable?

The AMPscript is set up like this in Content Builder. Example: Content Block 1 SET @linkButton = "link1.com" Content Block 2 SET @linkButton = "link2.com" Content Block 3 SET @...
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Importing images into SFMC Content Builder from another location

We are storing images, which our website is using, in another sFTP location. Currently, our middleware team is transferring those same (jpg) images from that sFTP location to Salesforce Marketing ...
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When using GTL in my mailings, I get a broken duplicate of the Mail after the real one

Nice to be here. I try to create an email on the basis of GTL. I open an AMPScript variable, which contains many key value pairs in a flat JSON format. I do this at the start of the mail like this: {{....
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Discount Coupon Codes with the opt-in functionality in Marketing Cloud [closed]

I am trying to send the discount coupon codes upon opting-in to my contacts with the below conditions: Initial Opt-in email - Opt-in to our emails and we’ll give you a discount code (click button to ...
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Privacy issue: Content Builder API creates a public URL containing the content that is not protected by login credentials

I need to load content to the Content Builder continuously but also need it in a secure way so no one can access my files. I came across this statement: Most content* uploaded to Content Builder is ...
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How to avoid duplicates in Einstein recommendations?

If using 2 Einstein modules in an email, each with different logicIDs, is there a way to avoid the same product being populated? For example, in the scenario below, the same cat product shows within ...
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Update email when its template has been changed?

My email is using a template and sometimes I would make some changes on that template. In order to get the latest email, I have to go to that email and click "Update Email now" Is there a ...
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How to turn on/off specific content blocks for a user?

In Salesforce Marketing Cloud Content Builder, I am an admin but can only see a code snippet block and HTML block option. Where can I turn on layout, image, free form, and other blocks? Thanks in ...
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Marketing Cloud Literal Content API Search

I am trying to use the Marketing Cloud Rest API to search content for a literal string. For example “make my day”. When I submit my request using Postman I receive a response that has content that ...
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Is there a way to populate a link's title in the utm parameters? Similar to %%linkname%% which populates a link's alias

We have Web Analytics Connector (WAC) set up in Salesforce Content Builder. In the email message Properties tab, there are slots to input utm parameters which will append to the end of all links. They ...
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SFMC - Getting content builder template last modified date using QUERY or SSJS

I'm trying to get the last modification date of a template that lives under content builder in salesforce marketing cloud. Is it possible to get it using SSJS or QUERY at all? UPDATE: Preferable to ...
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Dynamic content blockID to DE using ampscript

I am using dynamic content with rules in my email sends. Is it possible to use ampscript to log which content blocks a given customer has been exposed to? I've trying to figure something out using ...
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CloudPages development with new Content Builder functionality

When I add html block in CloudPage and add html tags in that particular html block I.e. <html> <body> <style> and when I click on save or publish that cloudpage those html tags got ...
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SFMC Content Builder [closed]

Is there a way to upload the images and get the personalised link? I have 60 images, but when I upload the images in the content builder, it does not create the personalised link. So this becomes ...
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SFMC - how to add/create Content Builder email in SSJS

I'm trying to create Content Builder HTML Email in SSJS. But it is not possible with methods available for creating classic content, for example: var newEmail = {...}; var createdEmail = Email.Add(...
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How to update multiple emails in journey?

I know this question was asked many times but I can't find an effective way to do it in my case. After editing an email, normally I would do this to update that email in journey: Click the email in ...
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2021 - Unable to use custom fonts for emails in Marketing Cloud

I've been trying to import a custom font for MC emails. I have followed the steps from this similar discussion: Custom font in Email content blocks I have tried both ways - using SFTP and ContentBlock,...
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Parameter Manager: Set default value for parameter but still allow it to be edited in email properties

We use the following WAC string (I put in line breaks so its easier to read): utm_source=%%__AdditionalEmailAttribute1%%​ &utm_medium=%%__AdditionalEmailAttribute2%%​ &utm_campaign=%%...
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Default Header - Marketing Cloud - not being added to email sends

I have the Account Settings > HTML Header > system default selected in Marketing Cloud. In the preview & test you can see ' to view email as webpage go here' appear at the top of the email. ...
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Syndicate email studio content [closed]

I'm trying to create a microsite that uses dynamic content created in the content builder to display. If you imagine I have 12 posts, 4 on topic x, 4 on topic y, 4 on topic z+y, I would like to be ...
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ContentBlockByName() not inheriting parent styling when added to existing HTML content block in Templated Email

"Sample" HTML content block code: This is un-styled HTML code Code when added to an HTML content ...<tr> <td align="center" style="font-size:11px;"&...
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Displaying nothing or default content in the event of no row match using AMPscript

I've got a data extension I'm storing content in for templated emails, then referencing the content using AMPscript as below: %%[ SET @MEMBER_EVENTS="MEMBER_EVENTS" SET @ITEM_1="...
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6 votes
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1px white line between content blocks in Outlook

I have two content blocks in an email in Marketing Cloud. No matter what I do, there is a 1px white line between them on Outlook 2019 and Outlook Office 365 on Windows. The white line does not appear ...
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Update an existing DE using Interactive Email Form

I hope you can help with this simple question. I'm collecting "Mobile number" and "radio button selection" from this Interactive email Form. Now these elements are going into an ...
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Marketing Cloud Content Builder WYSIWYG editor for multiple languages

Is there an easy way to have a block element with a single WYSIWYG editor for multiple languages? I want to have an element similar to the image carousel but with text. Default text field (Shown in ...
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Creating a new Child Business Unit(BU) in order to given access to shared DE for Email Developer

We have a single Business Unit (BU) for our organisation. We are working with some external agency who design email templates for us. We want to give them access only to 4 Data Extension and not other ...
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1 vote
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Ampscript still throws validation error when if statement is false

I have some ampscript in my emails that sets a variable to either a string or whatever value is in the name of the email, and the logic uses the fields LastLoggedInDate and LastEmailOpenedDate. The ...
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Content Builder API Marketing Cloud - Embedded HTML Parsing

I am trying to read Content from "Text" type Content Builder Asset. The Documentation states that the Content of the Asset is Embedded along with Html Code. The Response from Rest API should ...
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SFMC - Journey Builder - custom activity - Content Builder Templates

I am trying to replicate the standard feature i.e I want to show the Content Builder Templates dynamically inside Custom Activity based on the Folder Selected. Requirement: On the Custom Activity UI, ...
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3 votes
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Connect SMFC to Github

Has anyone had any success connecting things like content builder or cloud pages to GitHub? I have been searching far and wide and have come across this amazing repository that almost does what I need ...
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2 answers
405 views

How to hide Interactive Email Form based on condition?

I am using the Interactive Email Form feature to allow submitting user data straight from the inbox and enable design configuration by non-technical Marketing people. I would like to enable a way to ...
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2 answers
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API for Einstein Content Selection

I want to automate pushing new assets to Einstein Content Selection. Is there a way to do that like an API? Also I’m wondering if there is a way to mark assets that are already in SFMC Content Builder,...
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1 vote
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Certain Email reports not appearing in Service Cloud

I have a DE in Shared to which i send emails via Content Builder. I get the email reports in Service Cloud, however it seems like there are some emails missing in the reports. I saw that it could be ...
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