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Questions tagged [multi-org]

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Define a Subscriber Filter in Marketing Cloud with MC Connect

I have 2 SFMC BU under 1 main parent BU. I also have 2 separate Salesforce Sales Cloud orgs to be connected to each of the 2 child BUs (we will enable the multi-org configuration for Sales/Marketing ...
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1answer
25 views

Duplicate contacts in Multi-Org architecture

In a Multi-Org scenario in Marketing Cloud when 'All contacts' and 'All subscribers' are shared between all the BUs, is it possible that different contacts from different Orgs have the same ContactID? ...
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0answers
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Syncing two salesforce instances daily

We have 2 separate salesforce CRMs. The first one is called Enterprise. The 2nd one has some data from the enterprise imported (for further reporting and analytics). The goal is to daily update ...
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1answer
70 views

Multiorg Org Connect and Hiding Synchronized Data Extension in SFMC

Is there a way to hide synchronized data extension from SFMC users? I am currently on a multiorg with 5 biz units and have them connected to 1 SF org. With the Sys admin integration user in SF, the ...
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1answer
90 views

Multi-Org clarification

I am a little confused about the multi-org architecture. Two quick questions that I would like to be clarified: Is the All Contact list shared with all of the Business Units or are separated (even if ...
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1answer
29 views

Does Enterprise BU stay connected when turning on Multi-Org?

When Multi-org is enabled in an account that has the enterprise parent Business Unit connected to a Salesforce org. Will that connection remain? I've read in documentation that this is the case. "...
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2answers
109 views

Marketing Cloud - Multi-Org & One Click Unsubscribe

I am about to turn on Multi-org in our marketing cloud instance in order to connect to another sales cloud org. Currently in Marketing cloud we use One Click Unsubscribes for our email sends, which ...
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3answers
361 views

Can I connect two MC business units to one Salesforce org?

Hope someone has an answer for my question. We have two business units in Marketing Cloud and one Salesforce Org. With the MC Connector, we push the SF data to MC. At moment we use an SQL query to ...
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2answers
149 views

Multi org - connect parent to production CRM and connect BU to Test CRM

I am looking for some assistance on the following, we are setting up multi org as we want to connect to a test and a production CRM enviroment. We are aware of the implications and are willing to ...
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2answers
306 views

Marketing Cloud Multi-org - basics

I'm going to install multi-org functionality for my MC account. At first I should install a connector itself (version 5.494 or higher) and then log a support ticket in the Salesforce Help and Training ...
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1answer
47 views

How can I get an access token for an Org when the user is signed into a different Org?

My managed package needs to access data from multiple Orgs. For example, say a user has 2 accounts: 1 in Org A, and 1 in Org B. When the user is logged in to Org A, they need to see data from both ...
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2answers
388 views

How to populate dynamic content in standard email template using AMPscript (when multi-org is enabled)

If I create dynamic content in standard email template, it will use personalization strings to retrieve Salesforce fields from profile attributes and display dynamically whenever email is sent to ...
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1answer
328 views

Multi Org Marketing Cloud Connect Woes

I am implementing a multi org setup for SFMC and hit a blocker. I have not been able to use profile attributes for personalization. This means that all profile data has to be brought in from SFDC, ...