2022 Developer Survey is open! Take survey.

Questions tagged [multi-org]

The tag has no usage guidance.

Filter by
Sorted by
Tagged with
0 votes
0 answers
13 views

Multi org connector, 2 BU connected to 2 different CRM orgs, but seeing same synchronized data extensions

We have 2 Marketing Cloud BUs; we wanted to connect our parent BU to our production CRM org, while connecting our child BU to our CRM sandbox. We have recently switched to a multi-org connector and ...
user avatar
  • 173
0 votes
1 answer
19 views

Multi-org integration steps: do I need multiple integration users?

We asked support to enable the multi-org connector for our marketing cloud account. The desired outcome would be to have our parent BU connected to our CRM production org, while the child BU would be ...
user avatar
  • 173
4 votes
0 answers
145 views

How to know the number of contacts per Business Unit?

I am on a multi org instance. From the Parent BU, I would like to know the number of contacts per child business unit. For the moment, I have not found a solution other than filtering on the attribute....
user avatar
  • 41
0 votes
0 answers
71 views

Parent BU Synchronized Data Sources also showing in Child BU's as well

I have enabled Multi-org in my salesforce marketing cloud account. I have connected my child BU's with different-2 salesforce users org. When I go to Contact Builder > Data Sources > ...
user avatar
  • 13
0 votes
1 answer
90 views

Enabled multi-org connector but can see existing sync'ed entities in child BU's

We have recently upgraded our MC account to multi org, I have connected the child business unit to the same ORG as our parent BU. We have one org, two BU's, both need to be connected independently to ...
user avatar
1 vote
1 answer
54 views

Can we use Salesforce Data in Multi Org BU Connectors?

We have multiple BU's, some that are a child of other BU's, we are trying to build a region-based structure (e.g. Europe > Germany, Europe > France, NA > USA) Using the Multi Org connector we ...
user avatar
-2 votes
1 answer
40 views

Multiple organization in a salesforce

in a salesforce we can have multi-organization. But is it possible if the data from one organization to another organization is private? This means in a salesforce, we have org from Iran and Japan, ...
user avatar
  • 23
0 votes
2 answers
918 views

Can two SFMC instance be connected to a single Sales cloud?

I have two SFMC instances as below, SFMC Core tenant (with only 1 BU) -- Existing SFMC Enterprise 2.0 -- NEW So our SFMC Code tenant is connected to a Sales cloud instance via Marketing Cloud ...
user avatar
0 votes
1 answer
69 views

Enabling multi-org for specific BUs only

We have a question regarding a bussiness units hierarchy we are trying to set in MC. We would like to achieve something like this: BU A connected to SF org A BU B (Child of BU A) connected to SF org ...
user avatar
  • 213
0 votes
1 answer
213 views

Which feature will not work after enabling multi org in marketing cloud?

We want to enable multi org in marketing cloud as we are connecting one org to multiple salesforce instances so after enabling which functionality will no longer available?
user avatar
1 vote
1 answer
557 views

Build a Custom Profile Center for Multi-Org purpose [closed]

We're going to upgrade to Multi-Org soon and I would like to know how can I create a Custom Profile Center, since the documentation says that it is required. I followed this guide (https://developer....
user avatar
  • 173
1 vote
0 answers
64 views

Journey Builder error on Multi Org

I have 2 business units connected to the same org and 2 Journeys with the same entry event (Salesforce event : created or updated on the Contact object) I can see new entries on both Journeys but ...
user avatar
  • 770
1 vote
1 answer
322 views

MC Connect functionality with child business units

If you are connecting an Org to the parent account in Marketing Cloud, what is the functionality within the child business units for the data coming in? We would still like to be able to use the data ...
user avatar
1 vote
1 answer
170 views

Duplicate contacts in Multi-Org architecture

In a Multi-Org scenario in Marketing Cloud when 'All contacts' and 'All subscribers' are shared between all the BUs, is it possible that different contacts from different Orgs have the same ContactID? ...
user avatar
  • 1,017
1 vote
0 answers
299 views

Syncing two salesforce instances daily

We have 2 separate salesforce CRMs. The first one is called Enterprise. The 2nd one has some data from the enterprise imported (for further reporting and analytics). The goal is to daily update ...
user avatar
  • 169
2 votes
1 answer
418 views

Multiorg Org Connect and Hiding Synchronized Data Extension in SFMC

Is there a way to hide synchronized data extension from SFMC users? I am currently on a multiorg with 5 biz units and have them connected to 1 SF org. With the Sys admin integration user in SF, the ...
user avatar
4 votes
2 answers
436 views

Is Salesforce to Salesforce outdated? If so, what is the best way to connect client orgs to hub org?

Our business provides a software service to clients using Salesforce Platform(Force.com Partner portal), where we have our own main org (hub) and each client gets their own org (a spoke) which ...
user avatar
  • 1,387
0 votes
1 answer
546 views

Multi-Org clarification

I am a little confused about the multi-org architecture. Two quick questions that I would like to be clarified: Is the All Contact list shared with all of the Business Units or are separated (even if ...
user avatar
  • 1,017
0 votes
1 answer
93 views

Does Enterprise BU stay connected when turning on Multi-Org?

When Multi-org is enabled in an account that has the enterprise parent Business Unit connected to a Salesforce org. Will that connection remain? I've read in documentation that this is the case. "...
user avatar
3 votes
2 answers
427 views

Marketing Cloud - Multi-Org & One Click Unsubscribe

I am about to turn on Multi-org in our marketing cloud instance in order to connect to another sales cloud org. Currently in Marketing cloud we use One Click Unsubscribes for our email sends, which ...
user avatar
1 vote
3 answers
2k views

Can I connect two MC business units to one Salesforce org?

Hope someone has an answer for my question. We have two business units in Marketing Cloud and one Salesforce Org. With the MC Connector, we push the SF data to MC. At moment we use an SQL query to ...
user avatar
3 votes
2 answers
375 views

Multi org - connect parent to production CRM and connect BU to Test CRM

I am looking for some assistance on the following, we are setting up multi org as we want to connect to a test and a production CRM enviroment. We are aware of the implications and are willing to ...
user avatar
1 vote
2 answers
615 views

Marketing Cloud Multi-org - basics

I'm going to install multi-org functionality for my MC account. At first I should install a connector itself (version 5.494 or higher) and then log a support ticket in the Salesforce Help and Training ...
user avatar
  • 135
2 votes
1 answer
390 views

How can I get an access token for an Org when the user is signed into a different Org?

My managed package needs to access data from multiple Orgs. For example, say a user has 2 accounts: 1 in Org A, and 1 in Org B. When the user is logged in to Org A, they need to see data from both ...
user avatar
  • 223
1 vote
2 answers
761 views

How to populate dynamic content in standard email template using AMPscript (when multi-org is enabled)

If I create dynamic content in standard email template, it will use personalization strings to retrieve Salesforce fields from profile attributes and display dynamically whenever email is sent to ...
user avatar
0 votes
1 answer
425 views

Multi Org Marketing Cloud Connect Woes

I am implementing a multi org setup for SFMC and hit a blocker. I have not been able to use profile attributes for personalization. This means that all profile data has to be brought in from SFDC, ...
user avatar
  • 6,459