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Questions tagged [digital-experience]

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!contentAsset file can only be referenced with "png" appended to file name

I'm seeing strange behavior in my experience site. We just migrated the experience from one Salesforce org to another (a brand new instance SFDC org). Previously, in the experience builder, I was able ...
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-1 votes
0 answers
16 views

Communicate two different site member

I have created two sites, one where the Customer Community Plus license is used and the other has Customer Community user licenses. Can they communicate with each other through chatter?
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  • 378
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25 views

Site's section background image in global CSS is not applying for specific page

Using experience cloud builder, I want to apply a banner in section background for 1st section only. And I need it to be device responsive and for different devices the banner image should vary. So, I ...
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12 views

For an Embedded Service Deployments deployed to a Digital Experience, is there a way to programatically change the Record Type of the Case?

The Base Pre Chat Component lets you manipulate a Pre Chat form, but it's limited to the fields you specify in the Embedded Service Deployment via Setup. Sadly that interface doesn't let you specify ...
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showHeader not working in digital experiences site

I have a Digital Experience site, where I added a tab on it to render one of my packaged visual force pages. The visual force page has a definition of showHeader=true, in classic view, I do see the ...
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24 views

Flow runs successfully for Community user only when "Show details of what's executed and render flow in Lightning runtime" deselected

I have a flow that is to be used on a community. When debugging the flow fails for the community user when "Show details of what's executed and render flow in Lightning runtime" is selected ...
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1 answer
45 views

Unable to package a digital experience site : In field: PicassoSite - no SiteDotCom named XX found, In field: Network - no Network named XX found

I am trying to create an unlocked package containing a digital experience site but without success, the latest issue that I spent hours trying to solve is that I get the following output : In field: ...
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0 answers
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Issue with Case Create Form & Case Deflection (Knowledge Articles) in Digital Experience Builder

So having an issue with finalizing in production instance. This is screenshot of the "create a case" lightning component on the left and on the right the "case deflection" ...
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1 answer
69 views

LWC in Experience Cloud not displaying record field values

I have a Lightning Web Component that is using the import {getRecord , getFieldValues } and then displaying for clients in customer community within a LWC; however, the field values are not populating....
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1 answer
33 views

Experience Builder: Knowledge Object Page? (and NavigationMixin issue)

Knowledge is not an option to create a New Object Page in the Experience builder? Any idea why/where it might be? Currently using the Generic object page for knowledge articles, but has presented ...
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  • 153
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28 views

Navigation Link Set deployment issue from Dev to Sandbox Account

I'm trying install an unmanaged Package from my dev org to a Sandbox org using the Package installation Link. The Package contains the Digital Experience Sites (communities) and a related dependency ...
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1 vote
1 answer
63 views

Why does my custom LWC not show in the builder of my Digital Experience

I have several custom LWC's I've designed - they all show up OK with no problem in my Digital Experience site -- except for one When I go into the site builder to find the component, my palette ...
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Message List component: Is it possible OOB to restrict based on profile to which users you can send a direct message?

In community -> Message List component, after clicking New button, I want users with xxxx profile, send message only to users with System Admin profile. Is there a way to do that OOB?
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1 vote
1 answer
71 views

Adding custom properties to a digital experiences site

We are building components for our Experience Cloud sites. The components need to behave slightly differently based on the site they are used in. To implement the different behaviors, we want to our ...
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1 vote
1 answer
119 views

Send Welcome Email when an user is created from apex code

I'm having an issue when creating an user from the apex code. My code do the following: @future public static void createUser(Id contactId) { Contact contact = [SELECT Id, Email, ...
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1 vote
1 answer
81 views

PORTAL_NO_ACCESS and Community Plus license

I've enabled digital experience in my org I've created a digital experience in my org I have Customer Community Plus licenses, but no Customer Community licenses in my org I've assigned a custom ...
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1 vote
1 answer
738 views

Portal user cannot edit own account and cannot create new contacts (portal users cannot own partner accounts)

I'm creating this question to share the errors i've found trying to enable Customer Portal Users to edit their Account record, and to create new Contact records, and the solution i've found. I do it ...
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0 votes
1 answer
145 views

Community Forgot Password Email Template picking up incorrect merge fields values - Spring 22 Preview Effect

Background We've been using Visualforce Email Template for a Community forgot password emails that used to work fine until a few days ago. The emails are triggered using Site.forgotPassword(username, ...
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Metadata related to RecordList Component in Experience Builder

Where can I track metadata related to Show list search header property of record list component. I unchecked the field and retrieved experience bundle in VS Code editor but still in recordList.json ...
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1 vote
1 answer
162 views

Customer Portal (Experience) User Can Upload Files to Case yet Cannot View Files Uploaded to Case by Salesforce User

Our Customer Portal (Experience) users are able to upload files to a case, yet they cannot view files uploaded to a case by an internal Salesforce user. I have enabled the 'Let customer users access ...
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51 views

NavigationLinkSet can't be reach from LWC component

When I am using NavigationLinkSet object in my apex class, and importing any other method from that class in my LWC component - I've got an error: 'Error:(1, 1) FIELD_INTEGRITY_EXCEPTION - Invalid ...
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31 views

How to have shared logins between multiple Digital Experience sites with custom domains

We have three digital experience sites on our Salesforce instance. One is like a portal, which simply contains links to the other two sites. Each of the three sites has a custom domain, something like ...
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2 answers
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Apply Custom Page Layout not possible / LWR Template

I'm building a digital experience site on the new LWR template. Therefore I'm trying to apply a custom page layout - see relevant xml file: <?xml version="1.0" encoding="UTF-8"?&...
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1 vote
0 answers
75 views

Will my Communities (Digital Experience) domain change to MyDomain when Enhanced Domains is activated?

Sites were setup in our org long ago and our company name CompanyX is configured as one of the domains. It just so happens that CompanyX is also configured for MyDomain. In the present, we are setting ...
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52 views

Filter Tableau CRM Dashboards in Digital Experiences

Our team has built dashboards based on data in SF and external data in Tableau CRM. These dashboards show information based on data that is provided by clients, and we want to make this information ...
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  • 103
1 vote
1 answer
245 views

Unable to download Tableau CRM dataset as CSV from Digital Experience

We want to give some of our Digital Experience users the ability to download CSV versions of datasets we create in Tableau CRM. There is a way to allow this using the dashboard component share ...
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  • 103
0 votes
1 answer
68 views

Is there a way to delete / disable Action plan from Communities template

Seems like Action plan is default to the communities, and I am unable to install the package in sandbox which is not (Financial service cloud enterprise), which means that org does not have 'Action ...
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1 answer
66 views

Related List Items visible, but not clickable by Experience user

We have a Digital Experience (aka Community) Support site for authenticated customers. There is a custom layout associated with the external user's Profile MyCompany Customer Community. The layout ...
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1 answer
367 views

File-Upload Standard LWC Component not working in Community

I have placed a File-Upload component, on my LWC, onto a Community page. I keep getting a Javascript error when I try and test it in preview mode. The error is "l.createComponent is not a ...
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0 answers
79 views

Deploy Digital Experience from Scratch Org to a Sandbox

We have created a digital experience in a Scratch Org and retrieved the source metadata. When we are trying to deploy the converted source medatadata to a Sandbox the following error is presented: ...
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61 views

Can Customer Community users be assigned to Public Groups?

Question about assigning partner user to public groups. Is thr a way to create a community public group with selected partner user (in my case supplier) . seems like i can add 'all partner' or " ...
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23 views

How can the Individual components be deployed in Digital Experience?

Using metadata api, I could find brandingSet, CommunityThemeDefinition and CommunityTemplateDefinition for Digital Experience app. But I need to know if all components can be separately deployed in an ...
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1 answer
232 views

How to send a custom notification without an actual redirect?

I want some of my users to notify group of users on the community as well as internal users about new features that we implement every month. These are purely informational notifications and don't ...
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0 answers
53 views

Sandbox Digital Experience- Page not available

I'm building a partner experience in sandbox and I keep randomly getting a "Page not available" errors when I try to go to a record detail page. If I log out and log back in and try to go to ...
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1 vote
1 answer
126 views

Allowing users to set the background image of a div

I'm trying to figure out how to allow my users to set the property of an LWC and have the URL they input be used as the background image of the the div. I'm trying to set CSSproperties using ...
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0 answers
50 views

Not able to disable Experience Cloud: New Member Welcome Email

We want to disable the welcome email when a user is created in community portal. As per this link here we are trying to disable this property. but not able to see this option in our sand box. Not ...
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-1 votes
1 answer
25 views

Add Account Identifier to Visualforce Community Site URL

I have created a community with the base URL https://devbox-apply-now.cs205.force.com/main. My requirement is to add an identifier such as acctid and customize the community accordingly with the ...
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4 votes
1 answer
129 views

How can I hide the header with navigation menu on just certain Digital Experience pages?

I have an existing Digital Experience site that, for most pages, needs the header that includes the navigation menu and profile access. However, there are certain pages that are intended to be only ...
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0 answers
14 views

Showing report charts in digital experiences/ communities to guest user

I'm trying to figure out how to display report charts to unauthenticated users in salesforce digital experiences. In a way that isn't going to compromise anything. Is this possible or do I need to ...
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1 vote
1 answer
100 views

Why does getUIThemeDisplay and getUITheme returns Theme3 when used in Community even though the user is using Lightning UI?

I have a Community page where I use a lightning web component which have a variable decorated with @wire and linked to Apex class method which returns the User.getUIThemeDisplay. For some reason the ...
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0 answers
258 views

Error: Cannot read properties of undefined (reading 'cometd') when trying to load CometD in LWC

I want to subscribe to events in a community using the CometD library. Unfortunately when loading the script I get following error: "Error: Cannot read properties of undefined (reading 'cometd')&...
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1 vote
0 answers
700 views

Deploying Experience site fails due to 'The value for urlPathPrefix in ExperienceBundle isn't valid. Check the value and try again.'

I am trying to deploy my Experience site to production with a change set, however I keep hitting The value for urlPathPrefix in ExperienceBundle isn't valid. Check the value and try again. Even though ...
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0 votes
0 answers
40 views

Trigger Button action on site based on Einstein Bot Menu selection

I currently have a Digital Experiences site on which there is a Chat Embedded Service. Under same there is an Einstein BOT configured. Would it be possible to trigger a button action on the site when ...
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0 votes
1 answer
138 views

Get the URL for digital experiences domain via APEX [duplicate]

Is there a way to get the URL for the digital experiences domain from within APEX? Page 19 of Experience Cloud documentation shows how the Admin sets/gets this Domain. But I need to retrieve it in my ...
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136 views

Can't Change The Tab Name in Communities

I am trying to change the tab name of a page in Community Builder. SEO for the page isn't enabled so I can't change the Title name under Properties. I'm not sure why this is because I can change the ...
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1 vote
0 answers
205 views

Can I edit the default Digital Experience site's 'Reset Password' page?

In a Digital Experience site: Administration > Login & Registration > Password Pages > Reset Password. I'm able to choose between "Default Page" and "Visualforce Page"....
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1 vote
0 answers
84 views

Pro's / cons of different domain serving options for community [closed]

We're configuring a custom domain for a Community (Digital Experience). When creating a new Domain in Salesforce, we have the choices between: Salesforce serves the domain over HTTPS, on Salesforce's ...
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  • 449
0 votes
0 answers
41 views

Why isn't my component displaying in Digital Experiences?

Why isn't my component displaying in Digital Experiences? Below is the component code, this displays in a regular page layout in LEX but not in Digital Experiences. I do not see any errors. I checked ...
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1 vote
1 answer
112 views

Cannot enable Digital Experience

I have come across a very strange error while trying to enable Digital Experience. I access Digital Experiences > Settings, check Enable Digital Experiences and type an available domain name, but I ...
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0 votes
0 answers
20 views

Experiences Security warning with custom components

I am getting a security warning in Digital Experiences after packaging my custom components. I am not calling any third party scripts from my components. I tried reducing the Site's CSP settings but ...
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  • 111