All Questions
Tagged with multi-org marketing-cloud
22 questions
0
votes
0
answers
53
views
Referencing Table of a Single BU When Using a Multi-BU Marketing Cloud Instance
Summary: My reference of the child BU's synchronized table is not being recognized.
I am working in a Marketing Cloud instance that has two business units, each with their own Salesforce instances ...
- 1
0
votes
1
answer
57
views
UpdateSingleSalesforceObject and multi org connector
We would like to capture preference modifications from the cloud page and set them near real time in salesforce custom preference object.
As the function UpdateSingleSalesforceObject do not have any ...
- 3
0
votes
1
answer
917
views
Multi-org integration steps: do I need multiple integration users?
We asked support to enable the multi-org connector for our marketing cloud account.
The desired outcome would be to have our parent BU connected to our CRM production org, while the child BU would be ...
- 392
4
votes
2
answers
1k
views
How to know the number of contacts per Business Unit?
I am on a multi org instance.
From the Parent BU, I would like to know the number of contacts per child business unit.
For the moment, I have not found a solution other than filtering on the attribute....
- 41
0
votes
1
answer
455
views
Enabled multi-org connector but can see existing sync'ed entities in child BU's
We have recently upgraded our MC account to multi org, I have connected the child business unit to the same ORG as our parent BU. We have one org, two BU's, both need to be connected independently to ...
- 4,906
1
vote
1
answer
135
views
Can we use Salesforce Data in Multi Org BU Connectors?
We have multiple BU's, some that are a child of other BU's, we are trying to build a region-based structure (e.g. Europe > Germany, Europe > France, NA > USA)
Using the Multi Org connector we ...
- 4,906
1
vote
2
answers
2k
views
Can two SFMC instance be connected to a single Sales cloud?
I have two SFMC instances as below,
SFMC Core tenant (with only 1 BU) -- Existing
SFMC Enterprise 2.0 -- NEW
So our SFMC Code tenant is connected to a Sales cloud instance via Marketing Cloud ...
- 2,040
0
votes
1
answer
139
views
Enabling multi-org for specific BUs only
We have a question regarding a bussiness units hierarchy we are trying to set in MC. We would like to achieve something like this:
BU A connected to SF org A
BU B (Child of BU A) connected to SF org ...
- 151
0
votes
1
answer
509
views
Which feature will not work after enabling multi org in marketing cloud?
We want to enable multi org in marketing cloud as we are connecting one org to multiple salesforce instances so after enabling which functionality will no longer available?
- 1,061
1
vote
1
answer
888
views
Build a Custom Profile Center for Multi-Org purpose [closed]
We're going to upgrade to Multi-Org soon and I would like to know how can I create a Custom Profile Center, since the documentation says that it is required.
I followed this guide (https://developer....
- 392
1
vote
0
answers
100
views
Journey Builder error on Multi Org
I have 2 business units connected to the same org and 2 Journeys with the same entry event (Salesforce event : created or updated on the Contact object)
I can see new entries on both Journeys but ...
- 802
1
vote
1
answer
453
views
MC Connect functionality with child business units
If you are connecting an Org to the parent account in Marketing Cloud, what is the functionality within the child business units for the data coming in?
We would still like to be able to use the data ...
- 339
1
vote
1
answer
360
views
Duplicate contacts in Multi-Org architecture
In a Multi-Org scenario in Marketing Cloud when 'All contacts' and 'All subscribers' are shared between all the BUs, is it possible that different contacts from different Orgs have the same ContactID? ...
- 1,049
2
votes
1
answer
526
views
Multiorg Org Connect and Hiding Synchronized Data Extension in SFMC
Is there a way to hide synchronized data extension from SFMC users? I am currently on a multiorg with 5 biz units and have them connected to 1 SF org. With the Sys admin integration user in SF, the ...
- 145
0
votes
1
answer
972
views
Multi-Org clarification
I am a little confused about the multi-org architecture. Two quick questions that I would like to be clarified:
Is the All Contact list shared with all of the Business Units or are separated (even if ...
- 1,049
0
votes
1
answer
158
views
Does Enterprise BU stay connected when turning on Multi-Org?
When Multi-org is enabled in an account that has the enterprise parent Business Unit connected to a Salesforce org. Will that connection remain?
I've read in documentation that this is the case.
"...
- 71
3
votes
2
answers
622
views
Marketing Cloud - Multi-Org & One Click Unsubscribe
I am about to turn on Multi-org in our marketing cloud instance in order to connect to another sales cloud org.
Currently in Marketing cloud we use One Click Unsubscribes for our email sends, which ...
- 71
2
votes
3
answers
3k
views
Can I connect two MC business units to one Salesforce org?
Hope someone has an answer for my question. We have two business units in Marketing Cloud and one Salesforce Org. With the MC Connector, we push the SF data to MC.
At moment we use an SQL query to ...
- 91
3
votes
2
answers
483
views
Multi org - connect parent to production CRM and connect BU to Test CRM
I am looking for some assistance on the following, we are setting up multi org as we want to connect to a test and a production CRM enviroment. We are aware of the implications and are willing to ...
1
vote
2
answers
752
views
Marketing Cloud Multi-org - basics
I'm going to install multi-org functionality for my MC account. At first I should install a connector itself (version 5.494 or higher) and then log a support ticket in the Salesforce Help and Training ...
- 145
1
vote
2
answers
976
views
How to populate dynamic content in standard email template using AMPscript (when multi-org is enabled)
If I create dynamic content in standard email template, it will use personalization strings to retrieve Salesforce fields from profile attributes and display dynamically whenever email is sent to ...
- 661
0
votes
1
answer
480
views
Multi Org Marketing Cloud Connect Woes
I am implementing a multi org setup for SFMC and hit a blocker.
I have not been able to use profile attributes for personalization. This means that all profile data has to be brought in from SFDC, ...
- 6,613