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2
votes
1answer
25 views

What happens with the data of a synchroniyed data extension when the synchronization is paused?

I would like to know what happens with the records of a synchronized data extension when the source object sync is paused. It looks like the sync data until the paused time still remains but, is ...
0
votes
0answers
7 views

Accessing live data from triggered Data Extension in my Journey

My Journey uses a Data Extension that I've built using a query activity, this Data Extension is expected to populated a column mid way through the journey duration. I would like to know how I can ...
0
votes
1answer
30 views

Cannot set Suppression Period Length to 0 days

I want to test some assumptions in deleting contacts, and it seems as though I'm able to set the suppression period length to any amount of days other than 0. As soon as I attempt to set it to 0 it ...
0
votes
0answers
29 views

Uploading CSV & Tab files into Contact Builder

I'm trying to upload my first file into Contact Builder and I've tried saving as a CSV & a Tab file. Each time I try to upload the file to my data extension I just get a spinning wheel. Any ...
7
votes
1answer
96 views

Use cases for one-to-many and many-to-many relationships in Contact Builder

Someone recently asked me why a one-to-many relationship exists in Contact Builder. And I think that's a very good question (also why there is a many-to-many relationship too). The ability to create ...
0
votes
1answer
62 views

Update DE using REST API

How do I update only some columns of my DE leaving other columns as they are using primary key with the help of REST API call?
0
votes
1answer
15 views

Attribute groups, linking, and email sending clarification

Context: I have 2 data extensions that need to be merged in order to send an email. The 2nd data extension includes Member ID and a unique generated URL based on Member ID. What I would normally do ...
0
votes
0answers
15 views

Data Designer: Add Links to Email Data Object?

I have a co-worker that wants to link a data extension with an email address field in it to our system-provided Email Data attribute group in Data Designer. I don't think that linking Keys will behave ...
3
votes
1answer
37 views

Not getting refreshed data from DE in Dynamic Content Block

I am using dynamic content block in an email to display the block as per the rule. The rule says that if the value of a particular column in my source DE is false, then the block should be displayed. ...
1
vote
1answer
201 views

Receiving email validation error 'HTML_Body - Substitution_String_Missing_DE_Field'

I have created a journey based on a data structure that we have set up on audience builder. It pulls through two fields into the email, one called forename and the second called login code. When I try ...
3
votes
1answer
103 views

Subscriber Key and Contact Key

My scenario is :- I have a person account(Member) stored in data extension with ContactId as the Subscriber key. I have another data extension(Product Interest DE) that stores the products that every ...
0
votes
1answer
34 views

reduce number of characters in Data Extension

I´ve created an data extension with a lot of fields (~400). Each field is formatted with a maximum of 4.000 characters. When calling the table salesforce loads very long and I think it is due to the ...
0
votes
1answer
25 views

Link DE in Contact Builder (Salesforce Marketing Cloud)

I am building a new journey where the entry source will be a contact object. I want to write back all journey activities for each record to a separate DE in Marketing Cloud. I know I will need to ...
0
votes
1answer
49 views

Estimated time to Delete multiple Contacts via Data Extension

Those that have used the Contact Deletion (https://help.salesforce.com/articleView?id=mc_cab_contact_deletion.htm&type=5) process for bulk deletes...is there any metrics on time to complete ...
0
votes
1answer
47 views

Query MobileConnect Lists

I need to query a MobileConnect List to delete some Contact records. Following this documentation on MC they status creating a MobileConnect List can then be queried into a Data Extension using the ...
3
votes
0answers
29 views

Setting non-nullable fields on Synchronized Data Extensions

I need to do an attribute-to-attribute comparison as part of a Decision Split (Journey Builder). One of the attributes happens to be from a Synchronized Data Extension (Sales Cloud source). Apparently ...
0
votes
1answer
25 views

Edit Sync Object to the Marketing Cloud

Is it possible to edit a Salesforce object which is already in Sync in the Marketing Cloud?
0
votes
1answer
35 views

New Attribute Group not available for selection in Channel Address Order screen

I am trying to set a specific data extension as the 1st listing/default on the Channel Address Order screen in Contact Builder. Have created an Attribute Group and linked said data extension. The ...
0
votes
1answer
170 views

Issues with Email Send on a DE, says 0 Emails Sent

I am trying an Email Send through Email Studio on a Sendable DE which has 2 sample records. My email send completes successfully and when I check the status under tracking, it says Completed but "0 ...
0
votes
2answers
111 views

Mobile Push Demographics in Journey Builder

In Journey Builder, I want to check if my Contact has a Device Id or not so I can send a mobile push notification. I'm using Contact Data --> MobilePush Data --> MobilePush Demographics --> Device Id ...
1
vote
1answer
118 views

What's the relationship between Sendable Data Extension and billable contact count?

If a Data extension in Marketing Cloud is marked as Sendable Data Extension, does this mean all the records within this sendable data extension will be calculated as billable contacts?
0
votes
1answer
35 views

Data Views Data Extension Copy

Is there a way to replicate the system data views as standard data extensions? I'd rather not build each one of these. Use case is that I need to keep this data longer than the 6 months data ...
1
vote
1answer
63 views

{{Contact.Attribute.de_Name.column}} isn't working

I'm developping a custom Activity in NodeJS and in my payload execute inArguments to send to my server I have this : (Contacts is my Data Extension's name) [{ "campaignNameKey":"name", "csvName":"...
3
votes
0answers
62 views

Journey Data Configuration Questions [closed]

I am helping a client address a few journey optimization issues, and would like some guidance on 2 items I'm working through. SFDC Triggered Entry Journey DE: I understand with SFDC triggered ...
0
votes
1answer
87 views

Salesforce Data Extensions not available for Contact Builder Data Model

Why are data extensions in Salesforce Data Extension folder/sub-folder not available to be added in the contact builder data model? Is this a very specific design restriction? To the best of my ...
1
vote
0answers
31 views

Marketing Cloud Syncrhonization Issue

The records from a couple of Salesforce entities are not entering to the SFMC data sources in Contact Builder. Although the entity >Contact< is working Ok with 100K contacts, the entities that are ...
2
votes
1answer
84 views

Filters/Decision Splits for specific rows in a Data Extension (when Contact/Subscriber has more than one row)

When a Contact/Subscriber has multiple rows in a Data Extension, I need to be able to filter and make decisions based on a specific row (i.e., the row that qualified them for the current entry into ...
0
votes
1answer
75 views

Data Designer “Events”

I am well aware of how attribute groups and populations work in the data designer, however I have never really worked out what the purpose of the events is. I haven't been able to find much in the ...
1
vote
0answers
30 views

Inject record into journey when record is created via the UI (No Code)

I am new to the Marketing Cloud (Marketo Background) and I need a little Journey Builder help. We are currently hosting all of our records in a homegrown CRM and importing records as they are created ...
1
vote
1answer
110 views

How to eject contact from active Journey?

I have several contacts that need to be ejected from an active Journey. The contacts in question unsubscribed months ago but the send classification for the email activities is set to transactional. ...
3
votes
0answers
102 views

Unassigned Data Sources in Contact Builder

I have many attribute groups in Contact Builder and all of them, when I click into them and look at the Data Extension linking, they all show Data Source as Unassigned. It doesn't seem to be affecting ...
1
vote
1answer
81 views

Make Journey Builder Decision Split Based on Sync'd DE

Basic points: • My Journey Has Entry Source from Salesforce Data so the DE is auto-generated. • I created a synced DE from the custom object in SFDC so that after a few days I can check on a field ...
0
votes
0answers
29 views

Marketing Cloud connect and Contact builder

I am struggling a bit to understand what will be the best approach, when it comes to the data designer. We have 1 Salesforce org, that we are planning to integrate with out Parent BU. The plan is ...
1
vote
0answers
154 views

How to restrict All Contacts (Contact Builder) in Child Business Units

Within Enterprise 2.0, we have a multi-org integration with Sales Cloud. The client's enterprise is made up of a variety of regional brands/entities who operate independently as business units e.g. ...
0
votes
1answer
504 views

how to use Synchronized Data Extensions in journey builder [closed]

I want to use the Synchronized Data Extensions in journey builder. How can I use it . Please provide me a steps to use it . Thanks !
1
vote
3answers
390 views

Delete all Contacts - Export all Contacts

The problem: We want to reset our contact database ==> we have to delete all contacts. Unfortunately that does not work as intended with the relatively new deletion tool of salesforce. To achieve ...
0
votes
1answer
43 views

Broken CSV exports

I've exported several csvs to ftp from synchronized data extension and it appears that they are broken (ie. there are blank rows or certain rows that bleed into the next row. Wondering if this is a ...
0
votes
0answers
9 views

How can I connect a data extension to the contact model using the API?

I want to connect an already existing data extension to the contact model using the API. Is this possible? I can't see any suitable calls in the API Documentation.
0
votes
1answer
106 views

Contact Builder API

Are there any API for interacting with Contact Builder (i.e. Defining the Contact Model)? I have gone through documentation and can only find creating contacts.
0
votes
0answers
98 views

Wrong Contact Data attribute data types in journey builder

Comparing the contact attributes in a journey in Contact Data with the attributes in Journey Data (Journey Builder > Journey > settings >Data), the data types in Contact Data are appearing all wrong (...
2
votes
0answers
48 views

When to use Population in salesforce marketing cloud?

I am seeking for some clarification in using Population in salesforce marketing cloud.The scenario is i have data coming from the salesforce through Marketing cloud connector.And i have Person ...
0
votes
1answer
45 views

What happens if I change the password of the Sales Cloud Connector User in SFMC?

I need to log in as the Sales Cloud Connector User that is set up in the Marketing Cloud. I will need to reset the password for this user to do this. What happens if I do this? Will my established ...
1
vote
0answers
41 views

Marketing Cloud - Contact Builder import file is only importing one Contact record per subscriber

I have been trying to import a csv file with 3 contact records, when it finish the result report is success but is only importing the last record, just the last one every time I try. I've tried to ...
0
votes
1answer
60 views

Would a sendable DE in SFMC created from Transactions (which would mean possible dup. emails) create duplicate Contacts in SFMC?

I have been notified by SFMC that my company is over our Contact limit by >150% and I am having trouble pinpointing the issue. Our All Sub list is under the limit, and the 2 DEs that we have set up ...
1
vote
2answers
869 views

Extracting all contacts from Marketingcloud

I'd like to export all of our contacts from the AllContacts list to a csv file. Is there any good solutions for this? I tried using an empty call to "https://www.exacttargetapis.com/contacts/v1/...
0
votes
1answer
322 views

Journey Builder - Updating a specific record in a DE using update activity or by any means

Background: We have a Journey that is triggered by data extension called CustomerWelcomeDE which has cust_id as contactkey and two other fields service_id and email_id. Journey Entry source DE: ...
-1
votes
2answers
411 views

Synchronized data exte

We have integrated our Salesforce and Marketing Cloud instances via the Marketing Cloud Connector. Our Marketing Cloud instance has 4 business units. We recently set up a synchronized data source ...
0
votes
0answers
30 views

Synced Salesforce object relationships w/in MC

After setting up the connecter between salesforce to marketing cloud, I setup some data syncs to the standard sf objects: contact, account, opportunity, etc. I noticed that w/in data designer of ...
1
vote
0answers
97 views

What is the difference between attribute Group and Population in Exact Target?

I have 2 tables /Data Extensions and I want to link them in contact builder. Now I fail to understand if I should link them in Attribute Group or in Population Builder. Also, when I go to Population, ...
3
votes
0answers
199 views

Get a list of all Attribute Sets in Contact Builder

I need to get a list of all available Attribute Sets in Contact Builder. Currently I use the following REST API resource: Host: https://www.exacttargetapis.com GET /contacts/v1/...