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5 votes
Accepted

In Field Service Lightning Test Class on ServiceReport throws Methods defined as TestMethod do not support Web service callouts

Here is my theory. From Salesforce docs here: A service report is a PDF that summarizes a work order or service appointment and can be signed by customers and your team members. To control ...
Pranay Jaiswal's user avatar
3 votes

How can I edit Service Appointments via Field Service Lightning Mobile App?

Go to Setup Enter and go to "Field Service Mobile settings" Find the "Enable Full Edit on Records" checkbox and check it and click save. ----In the Mobile App----- Go to "Settings" Tap "Clear Purged ...
Armando Segura's user avatar
2 votes

Field Service - How to get record id inside visual flow?

You have to create ja Text Variable called "Id" that is availavle for Input. Step two is, get the data that you want The Varibale "Id" is the ID from the scoped Object in the Field Service Mobile ...
Werner's user avatar
  • 31
2 votes

Field Service Lightning Managed Packages

Below is a link through which you can install the Field Service Lightning Managed Package. There are also links to the documentation and a guide for migration to the new standard object model of FSL....
smukov's user avatar
  • 5,623
2 votes

Field Service Lightning Mobile Notifications

To enable push notifications for the iOS or Android app: Ensure that the connected app (different from the app itself!) has been downloaded. Enable notifications in Setup. From Setup, enter Field ...
Thomas Callahan's user avatar
2 votes
Accepted

Not able to create Service Resource

if you manually create a ServiceResource and then query it you will find that resourcetype is set as 'T' not as 'Technincian' hence you need to pass 'T'which is a valid value for this picklist. ...
User6670's user avatar
  • 3,055
1 vote

Getting an error as 'This product is already required on the parent record. while creating a Product Required Record

I have checked internally on this. This behaviour is not because of your custom validations. The Error that we are getting is expected and working as designed . I'm afraid you can only have the same ...
SaiPraveen Kakkirala's user avatar
1 vote

Field Service Mobile App - Cannot update Global Actions

Replying on this old thread to help anyone who faces the same issue. FSL mobile app will show up your LWCs in global actions, provided that the FSL mobile user has the 'Access Lightning Web Components ...
Prateek Mathur's user avatar
1 vote
Accepted

Field Service Mobile App - Cannot update Global Actions

Try checking the publisher layouts from Setup. You will be able to add that component in the publisher layout to its directed layout. I mean which ever layout you might be using. generally, the layout ...
Anish's user avatar
  • 34
1 vote

How to deploy STATUS TRANSITIONS under Service Appointment Life Cycle from one sandbox to another sandbox/production?

Unfortunately there isn't a way to deploy status transitions through metadata. You'll need to add a post deployment to add manually. Alternatively you can create a script to do this but I would ...
Conor McFadden's user avatar
1 vote
Accepted

Field Service Lightning Mobile App - Pushing Data during Maintenance Window

Snippets from the documentation on Read-Only Mode Overview: When your organization is in read-only mode, Salesforce Classic desktop and mobile browser users will see a banner at the top of their ...
Renato Oliveira's user avatar
1 vote
Accepted

Not able to find Service Analytics Admin permission set

Service Analytics Admin and Service Analytics User are type of licenses for the permission sets. We can find the permission sets with the above licenses in Setup->Users->Permission Sets:
वरुण's user avatar
  • 1,306
1 vote

Flow failing in Field Service Lightning Mobile App but not when run in Browser

This is because there is a VERY limited number of formulas available on flows on the FIeld Service Lightning (FSL) App. Here's Salesforce's List: https://help.salesforce.com/articleView?id=...
Fosnez's user avatar
  • 11
1 vote
Accepted

Field Service Lightning (FSL) Scheduling

Things you have mentioned Resource Territory, Earliest Start Permitted, Working Hour, Match Territory, Resource Availability - are called Work Rules under Scheduling Policies. The Work Rules differs ...
Vinu M Shankar's user avatar
1 vote

Field Service Lightning Mobile Notifications

you need to install another package to enable push notifications to FSL App. https://help.salesforce.com/articleView?id=mfs_push_notifications.htm&type=5
Salesforce Tech Enthusiast's user avatar
1 vote

Field Service - How to get record id inside visual flow?

"Id" worked for me not "recordId" to fetch current record for Mobile service flow
Manasa's user avatar
  • 11
1 vote
Accepted

Field Service Lightning Managed Packages

Yes you need to ask Salesforce.I had the same issue with enabling field service in my client org.
sfdc's user avatar
  • 13.8k
1 vote

Enable Field Service lightning

If you have already purchased licenses, just go to your production org and in settings, company info, use the match licenses button. This will make the "enable field service lightning" button appear.
Ben Olsen's user avatar
1 vote
Accepted

Enable Field Service lightning

Yes you need to ask Salesforce. Please see the details here https://help.salesforce.com/apex/HTViewSolution?urlname=How-to-activate-install-Field-Service-Lightning&language=en_US
ManishG's user avatar
  • 390

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