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18 votes
Accepted

Attributes in _PushAddress and _PushTag Data Views

I was able to retrieve the following from the DataExtensionField retrieve request: _PushAddress: | Field Name | Data Type (Length) | Required (Y/N) | Data Default | | :- | :- ...
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  • 1,207
8 votes
Accepted

How to convert Mobile Push List into Data Extension

So Mobile lists are DEs (which you can't see in the UI) and you can query them using a query activity. With this you can query the subscriberkey into a target DE which you can leverage elsewhere. ...
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  • 7,367
7 votes

Viewing MobilePush Attributes

There is a Data View for MobilePush demographics similar to that of MobileConnect _PushAddress contains the MobilePush Demographics data _MobileAddress contains the MobileConnect Demographics data ...
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7 votes
Accepted

Geofencing push notifications in Marketing Cloud

First, Geofence Notifications are not push notifications. They are downloaded and triggered upon fence transitions. Take a look at the SDK's convenience methods for should show notification (ref. ...
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  • 4,138
6 votes

Mobile Push Demographics data shown multiple device ID for one contact in SFMC

As mentioned in other answers, the DeviceID is generated by the SDK upon its first initialization. It does not change and will be transmitted as part of your device registration. Clearing ...
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  • 4,138
5 votes
Accepted

Viewing MobilePush Attributes

Eliot, Great question. This is a bit unintuitive. To view the attributes: Login to Marketing Cloud Navigate to Mobile Push In the upper right-ish corner of the dashboard, in the contacts box, click ...
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  • 6,968
5 votes
Accepted

MessageOpened not woring on Android and iOS 10

Based on your comment in response to my original question in comments: Please enable analytics when you call configureSdk(). This will result in analytics data being transmitted to the ...
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  • 4,138
5 votes
Accepted

Mobile Push Device ID Android SDK

The Deviceid is unique to the device and assigned upon install of the app. if the app is deleted and reinstalled a new deviceid is assigned
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  • 7,367
5 votes

Cannot redirect to a WEB URL from push notifications

While Zak's answers isn't incorrect, it does require a bit more discovery once you click the links he provided. To be specific to the original question, in the Android SDK you will need to provide an ...
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  • 931
4 votes
Accepted

Exact Target Android push not working for version 3.5.0 || Initialization did not complete in a timely fashion

This line: Caused by: java.lang.NoClassDefFoundError: com.exacttarget.etpushsdk.ETLocationManager$RegionMonitor indicates that the reason for the crash is that it is unable to find RegionMonitor ...
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4 votes
Accepted

Mobile Push Notifications: to which device/connected app should I send?

When you send push notifications from Apex, you don't need to know which devices users have registered. You need to create a list of user ids for the users you want to send notification to. Then ...
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4 votes

Marketing Cloud pushing notifications to external app. How?

The Marketing Cloud SDK would be the right way to accomplish this. The setup is simple, both iOS and Android are supported and there are a number of ways for integrating messaging in a broader system. ...
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4 votes

What does the Status column specify in the MobileConnect Demographics and MobilePush Demographics

_MobileAddress._Status 1 = active -1 = unspecified 2 = bounced 3 = held 4 = unsubscribed _MobileSubscription._OptOutStatusID 0 = opted-in 1 = opted-out _MobileSubscription._OptInStatusID ...
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4 votes
Accepted

OpenDirect in MobilePush not working properly Android

Since your code is a direct copy from the coding example in our documentation then I would assume that you have not created a notification channel with the channel id of "UrlNotification." If your ...
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  • 931
4 votes
Accepted

Impact of intergrating the mobile SDK

Not sure where you got 50MB from, but that is incorrect. With the latest release (6.3.4) the SDK will add a little less than 1MB to your application. If you would like to verify this you can use ...
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  • 931
4 votes

Create a filtered list using 2 or more tags - MobilePush

You are getting that result is because in the system, tags are created per device & app and one contact can have multiple tags. So behind the scenes the filter essentially finds contacts with ...
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  • 41
4 votes
Accepted

Mass import of Mobile Push preference data

Import into the Marketing Cloud MobilePush: Additional attributes can be created on the MobilePush Demographics attribute group in data designer. You can also include custom information required ...
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  • 156
4 votes

Marketing Cloud Push Notification not received on Android

For most devices, removing the app from recents will have no effect on whether the app can receive a push message. For some device models, I have seen that removing an app from recents is treated the ...
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  • 931
4 votes
Accepted

Functions Reference for Mobile Push SDK

Please refer to the Java/Apple docs found on their respective documentation sites. Android: https://salesforce-marketingcloud.github.io/MarketingCloudSDK-Android/docs/javadocs.html iOS: https://...
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  • 4,138
4 votes

Edit a Push notification in a running journey

You can't modify push message in Journey Builder once journey was activated (without creating new version of the journey). What you can do is to create code snippets in Content Builder and call it ...
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4 votes
Accepted

Querying Mobile Push Demographics Table

The proper name for the Mobile PushDemographics data view is _PushAddress. There's an answer made by @Daniel that lists all default fields and their datatype here, but be aware that you your data ...
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4 votes
Accepted

Connecting a Mobile App to multiple BUs

This is not a supported use-case as of 20220114. It can be accomplished, but it should not be done. The application can launch with the configuration of your global BU and be switched to a child BU ...
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  • 4,138
3 votes
Accepted

How do I fetch the Subscriber Key/ Contact Key using the AMPScript?

This answer has been removed until further analysis.
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3 votes
Accepted

MobilePush fails to send push notification

Check the docs for Push Configuration Troubleshooting: http://salesforce-marketingcloud.github.io/JB4A-SDK-Android/trouble-shooting/trouble-shooting-push-setup.html One of the most common problems ...
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  • 4,138
3 votes
Accepted

What to put in OpenDirect field for MobilePush to direct to a page within the app

this is a two part answer. First you'll need to write your app to register, understand and route custom urls. This is an OS feature, that allows you to register a url scheme, something like myApp:// ...
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  • 6,968
3 votes
Accepted

When I send through MobilePush to my iOS app and it's in the foreground, why don't I get the push?

By default, the iOS behavior is is to not show an alert if the app is running when a push comes in. MobilePush respects this default behavior, and will process the push but not display an alert. If ...
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3 votes
Accepted

What's the difference between a certificate and api key?

If you're developing an iOS app, you need to provide ExactTarget with a push certificate. ET signs your push message with this certificate so your app knows it's valid when received. More info: https:...
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3 votes
Accepted

Why do I need two Code@ExactTarget apps for my MobilePush app?

This answer descends from Apple maintaining two distinct environments for Push Notifications - sandbox and production. Since each environment requires it's own set of credentials, and only one set of ...
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3 votes
Accepted

Cant receive push notifications from Salesforce Marketing Cloud Mobile Push App

Ok I figured it out. The Legacy server key is the API key to be used under the GCM Client
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3 votes

Marketing Cloud: How to not send mobile push messages to inactive devices?

You can create a separate exclusion list of inactive devices. The Marketing Cloud won't send to any devices on the exclusion list.
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  • 249

Only top scored, non community-wiki answers of a minimum length are eligible