1
vote
How to Trigger the follow-up SMS message in Salesforce Marketing Cloud
If you configure your first outbound send to use a next keyword, then you would have another text response message configured in mobile connect for the next keyword defined earlier. You would leverage ...
- 8,722
1
vote
Managing Email Consent in SFMC Journey
I would say this isn't best practice - for multiple reasons.
Relying on All Subscribers will only prevent you from sending emails. You might not support additional channels today, but adopting a ...
- 22.2k
1
vote
Accepted
Managing Email Consent in SFMC Journey
As long as the subscriber's status (opt-in/opt-out) is updated in the All Subscribers List, there is no need for additional steps to validate it. The system is designed to handle this automatically.
...
- 3,820
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