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1 answer
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How to create a data extension from a Mobile List?

We have created a filtered list in Contact Builder: Contact Key not null AND Email Address null AND Mobile Number null AND Device ID null AND CUSTOMER_ID null This lit identifies the subscribers that ...
Oicat74's user avatar
0 votes
2 answers
1k views

Messages sent from journey aren't being received and Email doesn't delivers to outlook

Hope you're having a good time. Recently, I've been facing an issue with journeys. I created a journey taking a data extension as an entry source to test email and messages send via journey. Emails ...
Assadullah Shaikh's user avatar
2 votes
1 answer
543 views

Update data extension after clicking link in SMS

I'm trying to create a cloudpage and call it into SMS through ampscript - when the user clicks the SMS link through SMS, the contact's phone number will be added to the data extension (and some other ...
yuyuuuu's user avatar
  • 21
2 votes
1 answer
806 views

Send SMS messages to a Salesforce data extension

We are storing our audiences into a Salesforce DE, and we would like to use the same audiences for our SMS messages. However, when we want to select an audience in MobileConnect, we don't have access ...
Kaouetar's user avatar
0 votes
1 answer
331 views

How to Exclude those who opened an Email from a Mobile Connect Send?

We routinely send email promos and have to follow up with an SMS to those who have not opened the email. I know this can be done in Journey Builder with an engagement split but we can't predict which ...
The Chinese Filipino's user avatar
2 votes
1 answer
839 views

Get the Name of a MobileConnect message as an AMPScript variable

I'm building a "master sent log", which is essentially a DE that captures info about all email and sms messages sent from Marketing Cloud. It captures this using AMPScript in the email that uses a ...
Ben's user avatar
  • 912
1 vote
1 answer
169 views

Merging 2 fields in a data extension

Customer has a data extension named SMS_Sends_DE, this data extension stores SMSTracking Information. If the SMS message is greater that 160 characters, there will be 2 records in the data extension. ...
Jayesh Josh's user avatar
1 vote
1 answer
723 views

Append a value to a Data Extension Field

I am trying to send SMS messages to phone numbers in MobileConnect. I need to add a "1" in front of the existing mobile numbers that I have in a Data Extension, to adhere to the proper syntax ...
D. Dean's user avatar
  • 13
0 votes
1 answer
181 views

Error when executing UpsertData in MobileConnect

I have a SMS which executes an UpsertData command to update data in DE. here is the code AMPSCRIPT %%[ SET @msg = "Vous êtes maintenant désabonné(e)" SET @rows = LookupRows("ENT.CUSTOMER_LOT_6", "...
Med Amine's user avatar
0 votes
2 answers
2k views

Duplicates in sendable DE for MobileConnect

If we send an SMS message to a DE that has duplicate entries for the same subscriber, will they receive multiple SMS, or does MobileConnect deduplicate sends based on the contact key? We haven't seen ...
Luke BDD's user avatar
3 votes
1 answer
2k views

MobileConnect data views

Where can I view the names of the data sets and their contents like; _MobileAddress, _UndeliverableSms & _MobileSubscription i know there are others that might contain columns of information i ...
Michael Measures's user avatar
0 votes
1 answer
128 views

Personalize SMS in Data Extraction?

I am trying to create a SMS "Hello "NAME" how can i help you?" where name will dynamically change to each name in my data extraction. But i am failing to get send a SMS with the personalisation as it ...
Michael Measures's user avatar
0 votes
1 answer
1k views

UpdateData AMPScript doesn't work on MobileConnect

I am using the below AMPScript in my TextReponse SMS %%[ var @response set @response = [MSG(0).NOUN(0)] Output(v(@response)) UpdateData("InnovationDE", 1, "subscriberkey", "ContactID_24", "last",...
Maneesh's user avatar
  • 2,192