All Questions
13 questions
0
votes
1
answer
2k
views
How to create a data extension from a Mobile List?
We have created a filtered list in Contact Builder:
Contact Key not null AND
Email Address null AND
Mobile Number null AND
Device ID null AND
CUSTOMER_ID null
This lit identifies the subscribers that ...
- 1
0
votes
2
answers
1k
views
Messages sent from journey aren't being received and Email doesn't delivers to outlook
Hope you're having a good time.
Recently, I've been facing an issue with journeys. I created a journey taking a data extension as an entry source to test email and messages send via journey. Emails ...
2
votes
1
answer
543
views
Update data extension after clicking link in SMS
I'm trying to create a cloudpage and call it into SMS through ampscript - when the user clicks the SMS link through SMS, the contact's phone number will be added to the data extension (and some other ...
- 21
2
votes
1
answer
806
views
Send SMS messages to a Salesforce data extension
We are storing our audiences into a Salesforce DE, and we would like to use the same audiences for our SMS messages.
However, when we want to select an audience in MobileConnect, we don't have access ...
- 33
0
votes
1
answer
331
views
How to Exclude those who opened an Email from a Mobile Connect Send?
We routinely send email promos and have to follow up with an SMS to those who have not opened the email.
I know this can be done in Journey Builder with an engagement split but we can't predict which ...
2
votes
1
answer
840
views
Get the Name of a MobileConnect message as an AMPScript variable
I'm building a "master sent log", which is essentially a DE that captures info about all email and sms messages sent from Marketing Cloud.
It captures this using AMPScript in the email that uses a ...
- 912
1
vote
1
answer
169
views
Merging 2 fields in a data extension
Customer has a data extension named SMS_Sends_DE, this data extension stores SMSTracking Information. If the SMS message is greater that 160 characters, there will be 2 records in the data extension.
...
- 11
1
vote
1
answer
723
views
Append a value to a Data Extension Field
I am trying to send SMS messages to phone numbers in MobileConnect. I need to add a "1" in front of the existing mobile numbers that I have in a Data Extension, to adhere to the proper syntax ...
- 13
0
votes
1
answer
181
views
Error when executing UpsertData in MobileConnect
I have a SMS which executes an UpsertData command to update data in DE.
here is the code AMPSCRIPT
%%[ SET @msg = "Vous êtes maintenant désabonné(e)"
SET @rows = LookupRows("ENT.CUSTOMER_LOT_6", "...
0
votes
2
answers
2k
views
Duplicates in sendable DE for MobileConnect
If we send an SMS message to a DE that has duplicate entries for the same subscriber, will they receive multiple SMS, or does MobileConnect deduplicate sends based on the contact key?
We haven't seen ...
- 31
3
votes
1
answer
2k
views
MobileConnect data views
Where can I view the names of the data sets and their contents like;
_MobileAddress, _UndeliverableSms & _MobileSubscription
i know there are others that might contain columns of information i ...
0
votes
1
answer
128
views
Personalize SMS in Data Extraction?
I am trying to create a SMS "Hello "NAME" how can i help you?" where name will dynamically change to each name in my data extraction.
But i am failing to get send a SMS with the personalisation as it ...
0
votes
1
answer
1k
views
UpdateData AMPScript doesn't work on MobileConnect
I am using the below AMPScript in my TextReponse SMS
%%[ var @response
set @response = [MSG(0).NOUN(0)]
Output(v(@response))
UpdateData("InnovationDE", 1, "subscriberkey", "ContactID_24", "last",...
- 2,192