The mobileconnect tag has no usage guidance.
0
votes
1answer
14 views
Is SMS Blackout inherited by other BU?
I have an SMS Blackout Window set and active in my parent-Business Unit. Is it automatically inherited by all child-BU or should I set up new SMS Blackout window for every one of them?
0
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0answers
18 views
Scenarios for Telecom companies requirements in Marketing cloud? [closed]
I want some scenarios for Telecom companies requirements in Marketing cloud.
0
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1answer
26 views
How to unsubscribe a contact from MobileConnect through a landing page?
While sending out MobileConnect SMS messages we will be using a custom "From Name" instead of a From Number. This means that we cannot get STOP/Unsubscribe replies on our SMS messages. To address this,...
0
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0answers
14 views
Auto-suppression Lists in Mobile Studio
Is there a way to stop Journey Builder from sending an SMS via SMS activity or Push notification via Push activity to a defined list of Subscribers ?
This list is updated in real-time by API calls ...
0
votes
1answer
40 views
How to extract concatenated SMS message send history from MobileConnect
Is there a way to extract the full text of a SMS messages that were sent to customers?
I'm trying to create an automation that would create a history of all SMS messages that were sent to the ...
0
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0answers
46 views
Unsubscribe SMS through Journey
We need to allow people to unsubscribe from an SMS that is sent through Journey Builder. We bring them to a Cloud Page where they confirm they want to unsubscribe. We also need to unsubscribe them ...
-3
votes
1answer
30 views
Mobile connect api to update opt in/opt out status
Can anyone post the complete rest request to update mobile connect opt in/opt out status in sfmc through api.
0
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1answer
73 views
What does the Status column specify in the MobileConnect Demographics and MobilePush Demographics
What does the Status column specify in the MobileConnect Demographics and MobilePush Demographics? I want to build a custom preference management for SMS and Push and for that if some one opts out I ...
0
votes
2answers
38 views
Mobile Push Demographics in Journey Builder
In Journey Builder, I want to check if my Contact has a Device Id or not so I can send a mobile push notification. I'm using Contact Data --> MobilePush Data --> MobilePush Demographics --> Device Id ...
0
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0answers
6 views
Using BuildRowSetFromString in MobileConnect
Is it possible to use BuildRowSetFromString in MobileConnect? I have 'web_ord' Data Extension that stores details about the orders in a 'product_details' field. Data in a field is stored like this ('#'...
0
votes
1answer
45 views
Marketing Cloud SMS Tracking
I would like to track SMS deliverability but SFMC does not have good support for SMS like it does for Email.
I see two options for SMS
SMS Message Detail Report: This will not help much as we need ...
1
vote
1answer
50 views
MobileConnect Functionalities and Questions [closed]
I am helping a client design and implement MobileConnect - and have come across some functionality issues and questions. Can someone with MobileConnect expertise help with addressing all or some of ...
0
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0answers
29 views
For the life of me… SMS messages will not send in my Journey
I have a Journey where we send (or are trying to send) an SMS for those records that have a mobile phone in the Entry Source DE, and we can't seem to get anything to send.
We've researched high and ...
0
votes
1answer
33 views
REST API refresh filter list
I used REST API to refresh a filter list in mobileconnect (taken from the docs). The filter list is refreshed successfully but the tokenId i get are always the same.
I tried to use that tokenId with ...
0
votes
1answer
42 views
How to export all MobileConnect SMS subscriptions? [Solved]
I simply want to have an automated daily export of our SMS opt outs to our ftp.
Thanks!
0
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0answers
44 views
MobileConnect - Opt Out from specific keywords
Within MobileConnect, how can keywords be used to manage opt-outs at a non-global level? I've reviewed the documentation for MobileConnect but I never found the information I was looking for.
Example:...
0
votes
1answer
72 views
Dynamic Lookup in SMS
I am trying to have a dynamic Date in my SMS, called PaymentDueDate. The date is in a DE, that will be the source of the journey that I am using.
The code that I am using when building the message is:...
0
votes
0answers
7 views
Error in the Date that appear in SMS
I have a DE with the field PaymentDueDate, and I used convert in the query to when it fills the field it doesnt go with the hour, only with the day.
What it happens its that if I have the day set to ...
1
vote
1answer
52 views
Import Automation for Mobile Studio [Solved]
I'm creating an automation to import people from a CSV list into a MobileConnect Contact List. I've created the Import Definition. After i dragged "Import Mobile Contacts" to "Step 1", i got empty SMS ...
0
votes
1answer
136 views
Create Mobile List through API [Solved]
I used Fuel-SDK to create a Email List through API and pushed the contacts in CSVs (SFTP) to that Email List in Marketing Cloud. I would like to do the same thing for the SMS, however the Fuel-SDK ...
0
votes
3answers
96 views
SMS personalization in Journey Builder
I'm trying to personalize an SMS in a journey but the SMS isn't sending. If I leave out the code, it works.
To set up the code, I'm using data from the Entry Source "Test_B2C_Contracts_Renewals". If ...
1
vote
1answer
79 views
Implications of MobileConnect SMS Long Code
We have been provided a long code from Salesforce, as it appears to be needed for international messaging. From reading general websites regarding the pros/cons for short codes vs. long codes, there ...
2
votes
1answer
44 views
GroupConnect Add LINE Account Marketing Cloud
Can't find an option to add a LINE account with GroupConnect in Marketing Cloud.
The account dropdown in blank. How to add account?
1
vote
1answer
38 views
Filtering a MobileConnect List via a custom attribute
We've got some custom fields set up for our Mobile Connect Lists - one is called _Custom. If I wanted to send a campaign to people with only a particular value in this field (we use it to put a ...
0
votes
1answer
45 views
MobileConnect Import Definition to create new list each time
I've just started using an automation which imports a list of MobileConnect contacts into a list called SMS_Master.
The mapping works fine and the file drop trigger works great. However, we run ...
2
votes
1answer
62 views
SMS not received : messageContact REST API method
I'm trying to send an SMS from Marketing Cloud using the messageContact REST API.
Here is my request :
POST https://www.exacttargetapis.com/sms/v1/messageContact/Mzo3OXXX/send
Content-Type ...
0
votes
1answer
35 views
REST API route for SMS Opt Outs?
Hey QQ on Mobile Connect REST API for Marketing Cloud - we can retrieve subscriptions that show what keywords a mobile number is opted in to, but can we also retrieve subscriptions that they've OPTED ...
0
votes
1answer
66 views
Import Automation for Mobile Studio - 'File Not Found' error
I'm running a file-drop triggered automation to import people from a CSV list into a MobileConnect Contact List. I've created the Import Definition - very simple, just 3 fields (contact key, mobile no ...
1
vote
0answers
22 views
Formatting time into 12 hr in Mobile Connect
I have the following ampscript written to display a time in SMS in mobile connect, but whenever I test it out the result shows up in 24 hr time (e.g. '17:00 PM') is there an ampscript function for ...
1
vote
1answer
83 views
What is'Id' in POST /sms/v1/messageContact/{id}/send
I am trying to send a message via rest api. I am unable to understand where do i find the {id} in POST /sms/v1/messageContact/{id}/send.
Where do i find this parameter in mobile connect?
0
votes
0answers
18 views
MobileConnect keyword delimited by asterisk
We are using Text Response to send automatic responses to our customers. Problem is, the words in the text message send by customers are delimited by asterisk. Message received by Marketing Cloud may ...
0
votes
0answers
24 views
Activate a Mobile Connect Contact
Is there a way to activate an unsubscribed contact on SFMC Mobile Connect by using an API?
I tried using queueMO but I can only send STOP message and not a Start/Join.
Thanks.
0
votes
0answers
24 views
Retrieve sms messages with API call
Could you tell me if there is a way to retrieve SMS messages configured in the mobile connect of marketing cloud through API?
I know that there is an API used to retrieve email content content API , ...
2
votes
1answer
146 views
Can I delete message on Mobile Connect?
I have tried to delete message(s) created in Mobile Connect in the UI as well as REST API but I don't have any luck doing that.
Is there a way we can delete message(s)? Thanks!
1
vote
1answer
32 views
Can we use Journey Data yet within SMS sends (that is sent via a journey)
I have a requirement to send an SMS with some appointment data in my Journey. I know in the past it was practically impossible to use the Journey Data, however a number of releases have past now and I'...
0
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0answers
88 views
How to get MobileConnect keywords?
Is there a way to get a list of all MobileConnect Keywords created on Marketing Cloud? I use attributes search REST endoint https://www.exacttargetapis.com/contacts/v1/attributes to MobileConnect ...
0
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0answers
25 views
What's the best way to load test Mobile Connect
My use case is that I will need to send 25k messages with 5 or 6 personalised fields using Mobile Connect. I need to present this back to my client with a metric on how long this is likely to take ...
0
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0answers
15 views
precedence order of batch over real time or otherwise if they trigger at same time?
How are batch/blast and real time format of SMS/email messages are treated IN SFMC? and Which takes the precedence batch over real time or otherwise if they trigger at same time?
0
votes
1answer
249 views
Sending SMS with Ampscript? Is it possible?
There is an attempt I would like to try but I would like to ask if it's even possible.
I have an automation that send out emails. I would like to send a text message out the same time that the ...
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0answers
26 views
Journey show sms send but sms never arrive
I create a test in my journey to send sms for my clients, I make this steps
Create data extension
Create import
Create import in mobile connect
Create automation for import and fire event
in jorney ...
1
vote
0answers
106 views
Can you use a dynamic content block from content builder in Mobile Connect?
Is it possible to use a dynamic content block created in content builder in a Mobile Connect SMS? For example the SMS content would read "Hi this is a fancy message here is your coupon %%=...
1
vote
0answers
29 views
API - Create Mobile List
Is there a way to create a Mobile List through API (rest/soap) into Mobile Connect in Marketing Cloud and then add a contact?
1
vote
1answer
114 views
MobileConnect - Opt-Out Numbers across Multiple Contacts
With MobileConnect, are mobile numbers that opted-out applied to all contacts that may share that number within MobileConnect?
Example below:
Contact 1
Contact Key: 12345
Mobile: 123-456-7890
...
2
votes
1answer
197 views
MobileConnect data views
Where can I view the names of the data sets and their contents like;
_MobileAddress, _UndeliverableSms & _MobileSubscription
i know there are others that might contain columns of information i ...
0
votes
0answers
25 views
SMS message not sending in journey buider
Testing a journey and can't get my test to work.
Want to send an SMS message through a journey.
Created a message, assigned a kyword, built an import definition and ensured my test case is at opt ...
0
votes
3answers
144 views
CloudPageURL via SMS broken link
I've found that using CloudPagesURL via SMS will always result in the Server Error 500 page, no matter if the URLEncode is used or not, even if the CloudPage itself just holds simple text.
CloudPage ...
0
votes
1answer
56 views
Mobile Connect Contact Key with Connected Salesforce Org?
I'm standing up MC with a connected Service Cloud org acting as the customer record. The Salesforce ContactID is the subscriber key in Marketing Cloud.
What is the best practice for establishing ...
0
votes
1answer
186 views
Inbound SMS flow - Mobile Connect
concerning the use of Mobile Connect, is it possibile to receive messages from customers to grab personal information to send in a second moment to an external system via API?
What will be the flow?
...
0
votes
0answers
23 views
Staggered send of SMS
How do you stagger send of SMS from a data field in the DE?
For example, "Barry" has an SMS send date of 1/1/18 so the SMS would be sent immediately and "Ian" on the same DE has a SMS send date of 5/...
0
votes
1answer
127 views
Is there a System View for Mobile Connect Contacts / Subscribers?
For Email All Subscribers, we have _Subscribers data view and I am looking for similar data view for All Mobile Connect Contacts. Basically, i would like to access all mobile numbers with their ...
