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0answers
8 views

Understanding Mobile Subscriptions Data View

I am trying to get a better understanding of the data being stored in the _MobileSubscriptions view in terms of how it relates to SMS shortcode/keyword subscriptions. Specifically, is there a row ...
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1answer
20 views

How to use keyword while sending an sms in mobile connect?

My marketing cloud org has around 30 business unit and i am new to this org. We have one short code for county US and it is showing 30 of 30 keywords used. Whenever i am initiating a sms send, i am ...
0
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1answer
23 views

Append a value to a Data Extension Field

I am trying to send SMS messages to phone numbers in MobileConnect. I need to add a "1" in front of the existing mobile numbers that I have in a Data Extension, to adhere to the proper syntax ...
0
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1answer
20 views

How to create a transactional SMS that can used in journey builder

I'm using journey builder with an API entry event. I want to send an SMS account alert to subscribers, even if they have opted-out of SMS. Is there a way to mark SMS as transactional similar to how ...
0
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1answer
17 views

Error when executing UpsertData in MobileConnect

I have a SMS which executes an UpsertData command to update data in DE. here is the code AMPSCRIPT %%[ SET @msg = "Vous êtes maintenant désabonné(e)" SET @rows = LookupRows("ENT.CUSTOMER_LOT_6", "...
0
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1answer
25 views

Maintaining MobileConnect Short Code Fees

Once a short code has been provisioned and configured in MobileConnect (which obviously costs a fair bit of money), are there additional fees for maintaining that short code, such as a yearly license ...
1
vote
1answer
70 views

Send Text message in MobileConnect using API

Below code is not working, I need to take number from Ampscript and then pass that number here and send text message to registrants. I'm placing this scripts in processing page script tag. Is this the ...
0
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0answers
18 views

Triggered SMS send [duplicate]

I'm trying to send SMS to customers once they registered through cloudpage URL, how can i do that using API? I'm trying using below SSJS code, its not working. I noticed there is some issue with last ...
0
votes
1answer
40 views

Capturing complete SMS response

I am trying to capture the SMS response for a text response in Mobile Connect. I have tried to use MSG(0).NOUNS ,did not work and then trying to put a for loop where I want to check Noun(1),Noun(2) ...
1
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1answer
75 views

Marketing Cloud Mobile Connect Contacts have ID only - no other data

Hi Marketing Cloud Community Using Marketing Cloud Connect synchronised Data Extensions with Leads, Contacts, Campaigns, Campaign Members synced and working, I can create Filtered Lists in Mobile ...
0
votes
2answers
31 views

Duplicates in sendable DE for MobileConnect

If we send an SMS message to a DE that has duplicate entries for the same subscriber, will they receive multiple SMS, or does MobileConnect deduplicate sends based on the contact key? We haven't seen ...
0
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1answer
26 views

Is SMS Blackout inherited by other BU?

I have an SMS Blackout Window set and active in my parent-Business Unit. Is it automatically inherited by all child-BU or should I set up new SMS Blackout window for every one of them?
0
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1answer
53 views

How to unsubscribe a contact from MobileConnect through a landing page?

While sending out MobileConnect SMS messages we will be using a custom "From Name" instead of a From Number. This means that we cannot get STOP/Unsubscribe replies on our SMS messages. To address this,...
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0answers
22 views

Auto-suppression Lists in Mobile Studio

Is there a way to stop Journey Builder from sending an SMS via SMS activity or Push notification via Push activity to a defined list of Subscribers ? This list is updated in real-time by API calls ...
0
votes
1answer
47 views

How to extract concatenated SMS message send history from MobileConnect

Is there a way to extract the full text of a SMS messages that were sent to customers? I'm trying to create an automation that would create a history of all SMS messages that were sent to the ...
0
votes
0answers
68 views

Unsubscribe SMS through Journey

We need to allow people to unsubscribe from an SMS that is sent through Journey Builder. We bring them to a Cloud Page where they confirm they want to unsubscribe. We also need to unsubscribe them ...
-4
votes
1answer
81 views

Mobile connect api to update opt in/opt out status

Can anyone post the complete rest request to update mobile connect opt in/opt out status in sfmc through api.
0
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1answer
150 views

What does the Status column specify in the MobileConnect Demographics and MobilePush Demographics

What does the Status column specify in the MobileConnect Demographics and MobilePush Demographics? I want to build a custom preference management for SMS and Push and for that if some one opts out I ...
0
votes
2answers
76 views

Mobile Push Demographics in Journey Builder

In Journey Builder, I want to check if my Contact has a Device Id or not so I can send a mobile push notification. I'm using Contact Data --> MobilePush Data --> MobilePush Demographics --> Device Id ...
0
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0answers
8 views

Using BuildRowSetFromString in MobileConnect

Is it possible to use BuildRowSetFromString in MobileConnect? I have 'web_ord' Data Extension that stores details about the orders in a 'product_details' field. Data in a field is stored like this ('#'...
0
votes
1answer
87 views

Marketing Cloud SMS Tracking

I would like to track SMS deliverability but SFMC does not have good support for SMS like it does for Email. I see two options for SMS SMS Message Detail Report: This will not help much as we need ...
1
vote
1answer
116 views

MobileConnect Functionalities and Questions [closed]

I am helping a client design and implement MobileConnect - and have come across some functionality issues and questions. Can someone with MobileConnect expertise help with addressing all or some of ...
0
votes
0answers
41 views

For the life of me… SMS messages will not send in my Journey

I have a Journey where we send (or are trying to send) an SMS for those records that have a mobile phone in the Entry Source DE, and we can't seem to get anything to send. We've researched high and ...
0
votes
1answer
36 views

REST API refresh filter list

I used REST API to refresh a filter list in mobileconnect (taken from the docs). The filter list is refreshed successfully but the tokenId i get are always the same. I tried to use that tokenId with ...
0
votes
1answer
61 views

How to export all MobileConnect SMS subscriptions? [Solved]

I simply want to have an automated daily export of our SMS opt outs to our ftp. Thanks!
0
votes
1answer
101 views

MobileConnect - Opt Out from specific keywords

Within MobileConnect, how can keywords be used to manage opt-outs at a non-global level? I've reviewed the documentation for MobileConnect but I never found the information I was looking for. Example:...
0
votes
1answer
99 views

Dynamic Lookup in SMS

I am trying to have a dynamic Date in my SMS, called PaymentDueDate. The date is in a DE, that will be the source of the journey that I am using. The code that I am using when building the message is:...
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0answers
7 views

Error in the Date that appear in SMS

I have a DE with the field PaymentDueDate, and I used convert in the query to when it fills the field it doesnt go with the hour, only with the day. What it happens its that if I have the day set to ...
1
vote
1answer
79 views

Import Automation for Mobile Studio [Solved]

I'm creating an automation to import people from a CSV list into a MobileConnect Contact List. I've created the Import Definition. After i dragged "Import Mobile Contacts" to "Step 1", i got empty SMS ...
0
votes
1answer
141 views

Create Mobile List through API [Solved]

I used Fuel-SDK to create a Email List through API and pushed the contacts in CSVs (SFTP) to that Email List in Marketing Cloud. I would like to do the same thing for the SMS, however the Fuel-SDK ...
0
votes
3answers
150 views

SMS personalization in Journey Builder

I'm trying to personalize an SMS in a journey but the SMS isn't sending. If I leave out the code, it works. To set up the code, I'm using data from the Entry Source "Test_B2C_Contracts_Renewals". If ...
1
vote
1answer
145 views

Implications of MobileConnect SMS Long Code

We have been provided a long code from Salesforce, as it appears to be needed for international messaging. From reading general websites regarding the pros/cons for short codes vs. long codes, there ...
2
votes
1answer
60 views

GroupConnect Add LINE Account Marketing Cloud

Can't find an option to add a LINE account with GroupConnect in Marketing Cloud. The account dropdown in blank. How to add account?
1
vote
1answer
51 views

Filtering a MobileConnect List via a custom attribute

We've got some custom fields set up for our Mobile Connect Lists - one is called _Custom. If I wanted to send a campaign to people with only a particular value in this field (we use it to put a ...
0
votes
1answer
59 views

MobileConnect Import Definition to create new list each time

I've just started using an automation which imports a list of MobileConnect contacts into a list called SMS_Master. The mapping works fine and the file drop trigger works great. However, we run ...
2
votes
1answer
85 views

SMS not received : messageContact REST API method

I'm trying to send an SMS from Marketing Cloud using the messageContact REST API. Here is my request : POST https://www.exacttargetapis.com/sms/v1/messageContact/Mzo3OXXX/send Content-Type ...
1
vote
1answer
54 views

REST API route for SMS Opt Outs?

Hey QQ on Mobile Connect REST API for Marketing Cloud - we can retrieve subscriptions that show what keywords a mobile number is opted in to, but can we also retrieve subscriptions that they've OPTED ...
0
votes
1answer
105 views

Import Automation for Mobile Studio - 'File Not Found' error

I'm running a file-drop triggered automation to import people from a CSV list into a MobileConnect Contact List. I've created the Import Definition - very simple, just 3 fields (contact key, mobile no ...
1
vote
0answers
22 views

Formatting time into 12 hr in Mobile Connect

I have the following ampscript written to display a time in SMS in mobile connect, but whenever I test it out the result shows up in 24 hr time (e.g. '17:00 PM') is there an ampscript function for ...
1
vote
1answer
125 views

What is'Id' in POST /sms/v1/messageContact/{id}/send

I am trying to send a message via rest api. I am unable to understand where do i find the {id} in POST /sms/v1/messageContact/{id}/send. Where do i find this parameter in mobile connect?
0
votes
0answers
20 views

MobileConnect keyword delimited by asterisk

We are using Text Response to send automatic responses to our customers. Problem is, the words in the text message send by customers are delimited by asterisk. Message received by Marketing Cloud may ...
0
votes
0answers
28 views

Activate a Mobile Connect Contact

Is there a way to activate an unsubscribed contact on SFMC Mobile Connect by using an API? I tried using queueMO but I can only send STOP message and not a Start/Join. Thanks.
0
votes
0answers
26 views

Retrieve sms messages with API call

Could you tell me if there is a way to retrieve SMS messages configured in the mobile connect of marketing cloud through API? I know that there is an API used to retrieve email content content API , ...
2
votes
1answer
235 views

Can I delete message on Mobile Connect?

I have tried to delete message(s) created in Mobile Connect in the UI as well as REST API but I don't have any luck doing that. Is there a way we can delete message(s)? Thanks!
1
vote
1answer
40 views

Can we use Journey Data yet within SMS sends (that is sent via a journey)

I have a requirement to send an SMS with some appointment data in my Journey. I know in the past it was practically impossible to use the Journey Data, however a number of releases have past now and I'...
0
votes
0answers
144 views

How to get MobileConnect keywords?

Is there a way to get a list of all MobileConnect Keywords created on Marketing Cloud? I use attributes search REST endoint https://www.exacttargetapis.com/contacts/v1/attributes to MobileConnect ...
0
votes
0answers
28 views

What's the best way to load test Mobile Connect

My use case is that I will need to send 25k messages with 5 or 6 personalised fields using Mobile Connect. I need to present this back to my client with a metric on how long this is likely to take ...
0
votes
0answers
16 views

precedence order of batch over real time or otherwise if they trigger at same time?

How are batch/blast and real time format of SMS/email messages are treated IN SFMC? and Which takes the precedence batch over real time or otherwise if they trigger at same time?
0
votes
1answer
426 views

Sending SMS with Ampscript? Is it possible?

There is an attempt I would like to try but I would like to ask if it's even possible. I have an automation that send out emails. I would like to send a text message out the same time that the ...
0
votes
0answers
30 views

Journey show sms send but sms never arrive

I create a test in my journey to send sms for my clients, I make this steps Create data extension Create import Create import in mobile connect Create automation for import and fire event in jorney ...