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Questions tagged [cloudpage]

CloudPages is a Marketing Cloud application used to create and publish targeted marketing content to customers across multiple channels. Use the CloudPages editor to build a collection of content, then optimize your content for distinct mobile, social, and web experiences. Publish content immediately or schedule it to publish later. Then, monitor published content to gauge its performance across each channel.

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Marketing Cloud - Interactive Email Page: "The asset failed to load"

After adding a block for a confirmation message we are getting the following error which prevents us from saving the Interactive Email Page: The asset failed to load why does that happen and how do ...
dev4life's user avatar
  • 590
2 votes
0 answers
38 views

Searching through the content of a Cloudpage

I tried different methods including escape characters but I cannot search in Cloudpages for a certain word. POST /asset/v1/content/assets/query { "page": { &...
Selim Sevim's user avatar
0 votes
1 answer
25 views

Capture Email Address of the user filling Form

I have created a cloud page in SFMC Web Studio which contians some user input fields like Campaign Name, Brand Name, Start Date, End Date, Campaign Cap. The Cloud page is SSO enabled which means only ...
Nikhil Patil's user avatar
0 votes
1 answer
54 views

Interactive Email: AMPScript on Cloud Page not executing

I am trying out interactive email for the first time - so far, its cool - but my company is a global company which means I need the labels for the form to be able to support multiple languages. The ...
JulieHurtz's user avatar
0 votes
0 answers
58 views

Unable to retrieve security descriptor for this frame

My code in decrpypting the data that needs to be decrypted. After that it's not going in For loop but directly goes to Catch statement and throws error. Wondering if this something with my permissions ...
Drishti Jindal's user avatar
-1 votes
1 answer
59 views

Send Cloudpage content in an email to a set email address

I have an interesting case that I find difficult to solve. The business wants this to be built in Cloudpages (and yes I know it's better to do it in Experience Cloud with custom components). I can't ...
eazy4me's user avatar
  • 392
0 votes
0 answers
45 views

An error occurred: Unable to retrieve security descriptor for this frame

I am trying to post an image in third party tool using below code, but getting an error" An error occurred: Unable to retrieve security descriptor for this frame." Can any one please help me,...
Rajitha Manthapuri's user avatar
0 votes
1 answer
72 views

Image Upload Feature on Marketing Cloud Landing Page Not Storing in Data Extension

I'm working on a project in Salesforce Marketing Cloud and need to create a landing page with an image upload feature. I have already set up a Data Extension named "ImageUploads" with the ...
Rajitha Manthapuri's user avatar
0 votes
1 answer
82 views

AMPScript creating multiple entries

%%[ set @id = _subscriberkey set @communities = 'Community-id' /* replace this id with your community ID */ var @createdemographic set @createdemographic = CreateSalesforceObject( 'Demographics__c', ...
NDSF's user avatar
  • 11
1 vote
1 answer
61 views

(SSJS Cloudpage Error while batching records) Fetching Records: Unable to retrieve security descriptor for this frame

I have a cloudpage which serves the purpose of ejecting records from existing journey(s). The credentials are stored in a BU Package DE, so are the records in an ejection DE. Since the exit contact ...
aryashah2k's user avatar
-1 votes
1 answer
105 views

How do I create a Cloud page with dynamic filtering

I'm in the process of building a Cloudpage app for lead handling. The source DE is about 100k rows. The users need to be able to use multiple filters simultaneously to narrow down the results. Is ...
Jo ang's user avatar
  • 3
0 votes
1 answer
78 views

CloudPage InsertData() shows 500 error message if data already exists in DE

How can I get the CloudPage not to go to the 500 error page if I am using InsertData() but the data was already existing in the Data Extension? It works the first time if it doesn't exist, but it the ...
randomface4's user avatar
0 votes
1 answer
419 views

How to create a countdown timer in an email?

I want to create a countdown timer, which will show how much time is left before the event. I know that this cannot be done with AMPscript or SSJS. AMP for emails is also out. Is it somehow possible ...
HOLTONx's user avatar
0 votes
0 answers
36 views

Removing \n from HTML asset retrieved via an API

I'm trying to use cloud page to use API to retrieve the HTML email to display on cloud page. I can get the API to work, but it adds '\n' and \ to my html code that was retrieved, which breaks the ...
ands8810's user avatar
0 votes
1 answer
52 views

Marketing Cloud Cloudpage not appearing in select source in journeybuilder

I create a Cloudpage with Smart capture with "Use in journey builder" enabled and it appears. I disable and enable "Use in journey builder" and now i cannot find it in the "...
Rafael's user avatar
  • 3
0 votes
1 answer
70 views

Redirect not working in if/else but working in some part of the code

In This code Line 62 & 65 where i have commented out { Redirect(concat(@loginPageURL,"?invalidtoken=",1,"&referer=",@referer)) } The code does not work when i include these ...
UTKARSH SINGH's user avatar
0 votes
0 answers
46 views

SSJS SFMC -> OPEN AI ASSISTANT GET REQUEST PROBLEM

I'm trying to make an API call to OpenAI, specifically to its assistant. I've already created the assistant and have the ID and updated API key. I have an example code in SSJS that works well. I'm ...
Goon Lopez's user avatar
0 votes
1 answer
117 views

Cloudpage smartcapture won't submit when pre populated

I am trying to create a survey using smartcapture in cloudpage. As the survey will be sent to existing customer, I'd like it to be pre populated with the information we already have (i.e. name, email ...
Brian's user avatar
  • 1
1 vote
1 answer
196 views

Marketing Cloud - SSJS Activity timing out. Not sure of error

I have an SSJS Activity I am trying to get to work wherein we are calling an API endpoint using basic authentication (obviously the user and pass are obscured in production). But I am having issues ...
seanhmartin's user avatar
0 votes
1 answer
41 views

How to find the Page ID of the same page where the AMP script is written

Print Page ID on Landing page using AMPscript I am in the process of creating a page to store information from customers who come to the landing page. I want to write it as follows, and I have had no ...
Minkyeong Kwon's user avatar
-2 votes
1 answer
198 views

how to secure sfmc cloud pages from external scripts attack?

When it comes to the security of the cloupages. How can we prevent the external scripts running on the cloud pages and secure our cloud pages from RXSS attacks on the smart capture form fields on the ...
Adam Coder's user avatar
0 votes
1 answer
63 views

Update the DE using Ampscript from Cloudpage

I've developed a landing page with two submit buttons, CTA1 and CTA2. When a user clicks on CTA1, data should be updated/inserted into DE1. Similarly, clicking on CTA2 should update/insert data into ...
Jain's user avatar
  • 1
-1 votes
1 answer
83 views

Use email addresses collected on a SFMC CloudPage to update/create Contacts (etc) in Sales Cloud

I've created a CloudPage in Marketing Cloud, to collect email address and some other information. I thought I would be able to use the DE as entry DE for Journey Builder, use the email address to ...
Michel Hendriks's user avatar
-1 votes
1 answer
49 views

Dynamic To email addresses in Triggered send

I want to dynamically assign To email address in Triggered send based on data populated in DE. Can someone please let me know if it's possible and also if the approach seems reasonable keeping in mind ...
Pooja's user avatar
  • 1
1 vote
1 answer
111 views

Cloudpage doesn't retrieve the subscriber to update their preferences

I'm setting up a subscription center. It seems like my code works fine when I open the link from the preview email. It recognizes the subscriber and updates the record without any issue. However, when ...
AskingCore's user avatar
0 votes
2 answers
171 views

Cloudpage reloading causing duplicate triggered send

I'm having an issue whereby i have a 'thank you' cloudpage which customer lands on after submitting a form in email. The cloudpage then sends a triggered send email. The problem is that customers are ...
CRMdelaCRM's user avatar
0 votes
0 answers
145 views

Passing info from a smart capture form into the thank you page

I've created a Data Extension with 14 fields in it. I've used that data extension to create a Smart Capture Form/Cloud Page. Under the submit options there are the Confirmation Message and URL ...
Jason G's user avatar
0 votes
0 answers
73 views

Javascript variable not being passed to ampscript when using Save button. The form should not be submitted

<form> <input id="firstName" name="firstName" type="text" placeholder="First Name"> <input id="lastName" name="lastName" type=...
James S's user avatar
1 vote
2 answers
150 views

CloudPage's default Page State

After creating and publishing a new Page State of a CloudPage, when I try to access the CloudPage from the Collection's page, it opens the first Page State and ignores the published one. I believe it ...
Rachid Mamai's user avatar
  • 4,741
0 votes
1 answer
122 views

Updating data extension with ampscript: Invalid object property name. Object Type: System.String Property Name: Id

I have a cloud page with form where I collect some data into DE. I have to use automation to update Contact id if same email exists in SF if not I have to create contact and populate the DE. I have ...
cameron harwood's user avatar
0 votes
0 answers
103 views

Marketing Cloud Automated Email Send

We are wanting to create a solution within the Marketing Cloud that essentially allows us to input a SubjectLine and Body into a CloudPage, have that CloudPage update our data extension with those ...
John Brazas's user avatar
0 votes
1 answer
141 views

Patch request to update html content for an asset in SFMC

I am updating the asset in SFMC using the below mentioned API / SSJS code : var assetIdToUpdate = "115271"; // Replace with the actual asset ID you want to update var assetHTML = ...
Vedant Wankhede's user avatar
0 votes
2 answers
73 views

Load information into CloudPage form

I have a cloudpage in sfmc with a form to update some customers' information. The function is to pass the subscriberkey parameter in the URL and search Salesforce for this ID. Check if this ID exists ...
Daniel Tazinaffo's user avatar
0 votes
1 answer
107 views

SSJS code to add existing query activity to an existing automation fails

I am trying to add an existing Query Activity to an existing Automation using a SSJS script. This is my code. I have referred the doc <script runat="server"> Platform.Load("...
New Developer's user avatar
0 votes
0 answers
106 views

CloudPageURL function in ssjs activity

The use case is to send the SMS in marketing cloud via Shortio link shortening service. Now since the Shortio has rate limits, we are first shortening the links, and then upload to data extension and ...
Chandan's user avatar
  • 673
-1 votes
1 answer
299 views

Redirect a cloud page to an external URL

I have a cloudpage that has been replaced by a similar landing page on my website. How do i set up a redirect on the cloudpage so that everyone who lands on the cloudpage is automatically redirected ...
Peter Irving's user avatar
0 votes
0 answers
76 views

Hide\Delete Smart Capture specific Element, based on Cloudpage parameter

First of all, i'm not a developer but a good learner (thanks to comunities like this!). And i know: smart capture forms are a great challenge (and a risky one). This is my context: two different ...
pdb9000's user avatar
0 votes
2 answers
117 views

API call to confirm email was sent from Pardot/Account Engagement

I am attempting to make an API call from a Salesforce Marketing Cloud Cloudpage App via SSJS, using Pardot API to determine if an email address exists within Pardot to verify that an email was sent to ...
mozzy69's user avatar
  • 38
1 vote
2 answers
216 views

Retrieve Salesforce Object with AMPScript

I have a Smart Capture form that is used to capture opt-ins for Salesforce Contacts. I want the form to use the contact's first name and phone number to find the person's Contact ID and then put the ...
Christina's user avatar
0 votes
1 answer
56 views

smart Capture does not work with iphone

I have a smarcapture that I added this code snippet to pass by url a parameter of a question and it works in android and pc but it does not capture the IOS information. const form = document....
Jefersson Gomez's user avatar
0 votes
1 answer
52 views

500 error cloudpage form to Sales Cloud

I'm getting a 500 error when adding the CampaignMember bit in the code so SET @CampaignMember = CreateSalesforceObject("CampaignMember", 3, "CampaignId", "7011t0000009Cl1&...
Duicug's user avatar
  • 469
0 votes
0 answers
25 views

Using a result from SSJS array to populate dropdown HTML list [duplicate]

I'm building a CloudPage which involves the user selecting a Data Extension from a list, and I'd like to populate the dropdown list with a list of data extensions from a specific folder. I've managed ...
TCassa's user avatar
  • 898
0 votes
0 answers
110 views

Interactive Form not writing to the data extension when the email is sent from a journey

Since I haven't worked with interactive forms before, I created a copy of an email that uses an interactive form someone else built. It has one button input that should pass hidden fields to the ...
K K's user avatar
  • 309
0 votes
0 answers
66 views

CloudPages - AMPscript

We have a custom built Preference Center using CloudPages. We have recently asked a partner to place our CloudPage Preference Center on to their site for subscribers to sign-up on, so it will be a ...
John Brazas's user avatar
0 votes
1 answer
149 views

When using Cloud Page referencing an HTML Content Block to run SSJS

I was doing some hands-on exercises for learning SSJS using CloudPage calling a HTML content block for my ssjs script. My question is : When creating a test stub cloudpage to run some ssjs exercises, ...
Eashwer B. Iyer's user avatar
0 votes
1 answer
308 views

Need to do a custom preference center for Marketing Cloud and am wondering if it's better to use Cloud Pages or an Experience Cloud site to do it?

I have a Marketing Cloud instance with multiple Business Units so need to create custom preference center. I was planning to do it using Cloud Pages and AmpScript, but heard you can also create the ...
DBlaney's user avatar
  • 23
-1 votes
1 answer
241 views

Is there Cloud Page reporting in SFMC? [duplicate]

0 we have built a Cloud Page as a registration Form and would like to get some reporting on it. Does Google Analytics provide anything( we do not have GA360 but just the free account in MC but we ...
Reva's user avatar
  • 3
0 votes
0 answers
154 views

Hash Url in ampscript

I have a cloudpage where this page redirect from company's marketing site with using an email as variable. I write a code in JavaScript code where it redirect to cloudpage url with email where email ...
omor faruk's user avatar
-1 votes
1 answer
154 views

Convert epoch into datetime in CloudPage

I have a CloudPage JS Resource that I use to parse a JSON. As part of the JSON, a UTC timestamp in milliseconds is provided. I want to convert that into a DateTime and save it in a DE. I've tried ...
Alex's user avatar
  • 158
0 votes
1 answer
62 views

How can I query a new Account record straight away and retrieve PersonContactId in a SFMC Cloud Page?

I have a sign up form that upon submission will create a PersonAccount (Account) record in Salesforce. I then want to create the corresponding Contact in SFMC so that we have the values until it syncs ...
Chris Hughes's user avatar

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