All Questions
6 questions with no upvoted or accepted answers
2
votes
0
answers
379
views
Wait By Attribute in 2-way SMS communication journey - values in the field changed by next keyword
I am trying to prepare a journey for 2-way SMS conversation, on the basis of this topic: Capture SMS response on Journey Builder. So my journey sends SMS message to the consumer and on the basis what ...
- 193
2
votes
1
answer
1k
views
Re-Subscribing the user for the Mobile Connect
Right now the user has opted out by sending the "STOP" keyword to the Long code.
If that user wants to re-subscribe again then what are the possible ways to re-subscribe in Mobile Connect?
I found ...
- 424
0
votes
1
answer
825
views
Managing different opt out per Business Unit with the same short code
I will soon be implementing MobileConnect on SFMC. I have several BUs, 1 for each brand, and one short code shared for all brands. Since the STOP keyword is global to the short code, meaning that if a ...
- 1
0
votes
1
answer
344
views
Send SMS via Journey builder- unable to render the header and footer in the message
I am sending an SMS message via the journey builder, so as per the docs I have created the SMS message under content builder and then using it with journey send sms activity.
Hereunder configuration ...
- 11
0
votes
0
answers
337
views
Marketing Cloud - retrieve message name from SMSMessageTracking
I want to retrieve sms message name & campaign name from SMSMessageTracking data view. How to do that? Because i need message name & campaign name to calculate my sms campaign performance.
I ...
-1
votes
1
answer
367
views
SMS Status Codes in _SMSMessageTracking having 4504 FailedDueToUnknownSubscriber when Journey Builder SMS sent
I use Journey Builder SMS sent and for some small amount of subscribers I had 4504 FailedDueToUnknownSubscriber in the field SMS Status Codes in _SMSMessageTracking according to this document. Because ...
- 51