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Questions tagged [mobilestudio]

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Synchronized DE Filter - Contact without Channel Address

There are 45k records as 'Contact without Channel Address' in my client org. I am aware that these can be deleted from MC and accordingly filter can be applied on Sync DE to prevent the flow again to ...
Umang Dwivedi's user avatar
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0 answers
71 views

Mobile Push received but links not working in Journey Builder

Has anyone run into the problem of receiving mobile pushes from Journey Builder but with hardcoded links that simply don't work? I am working on migrating our mobile pushes from the manual Mobile ...
linneam's user avatar
1 vote
1 answer
423 views

How one contact key has multiple device id in Mobile Push

Can someone explain how multiple device id are linked to the same contact Key? That is how the device id's are generated. In my current Org, I have a Contact where it has 5 different deviceid and ...
Umang Dwivedi's user avatar
2 votes
1 answer
1k views

Mobile Push Contact Key Resolve

We have Salescloud and Marketing Cloud. Through MC connector we receive Salesforce 16-digit ID which is being used for Email sends from MC. We have recently configured Mobile Push APP in MC and tested ...
Rohan's user avatar
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192 views

Inbox messages in SFMC does not work with AMPScript

I am trying to add AMPscript to the inbox message (MobilePush). The AMPscript added to the Inbox subject line ( default SFMC field inside inbox) or other custom fields like body,cta etc. does not work ...
qaz's user avatar
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1 answer
61 views

How to send app push when the app installed?

did anyone knows how to send a push once a new user install the app instantly? The only idea I have now is to refresh the filter hourly and scan for new user to send push msg. Is there any other idea? ...
Vee WANG's user avatar
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1 answer
772 views

Managing different opt out per Business Unit with the same short code

I will soon be implementing MobileConnect on SFMC. I have several BUs, 1 for each brand, and one short code shared for all brands. Since the STOP keyword is global to the short code, meaning that if a ...
dadoo's user avatar
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0 answers
39 views

When we are posting post on twitter, I want to send the tweeted post link will be sent via sms to a subscribers stored in a DE using mobile studio

I am stuck in a scenario in SFMC , when we are posting post on twitter, I want to send the tweeted post link will be sent via sms to a subscribers stored in a DE using mobile studio. I Want to achieve ...
Manish Traipathi's user avatar
1 vote
0 answers
27 views

Can Marketing Cloud In-App Messages be exposed in non-mobile web experiences? [closed]

I understand that In-App Messaging helps deliver messages to iOS and Android devices...but can it also deliver and display messages for traditional browser experiences? Is it intended for those use ...
Jim C's user avatar
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1 vote
0 answers
222 views

Importing mobile numbers into mobile connect

There are three different starting points on how a subscriber can opt-in through a mobile opt-in message. They are a lead and are added as a separate contact in Mobile Connect when they text the opt-...
user3485470's user avatar
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538 views

NEXT Keyword not working

I have created two SMS messages in Mobile Studio, I have sent out SMS1 which has a NEXT KEYWORD configured, my second SMS, (lets call it SMS2) is setup as a Response SMS, so it triggers when the NEXT ...
Deployment Failure's user avatar
2 votes
1 answer
1k views

Does AMPScript code count towards character length in Mobile Studio SMS?

I have an SMS message which contains AMPScript which pushes the messages length past 160 character length. MC warns me that this will use more than one message (and will be billed as such). Is this ...
Deployment Failure's user avatar
1 vote
0 answers
61 views

Can I migrate preference data for Mobile Push?

Is it possible to migrate push consent (opted in/out) from an external system into Mobile Push? As this maybe go down to device level how would this be imported/stored in Marketing Cloud
Deployment Failure's user avatar
1 vote
2 answers
872 views

Mobile Studio : Multiple From Names for the same long/short code within the Business Unit

I know it is possible to assign different From Names for the same long/short code in different business units. https://help.salesforce.com/articleView?id=...
Uday's user avatar
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383 views

SMS send through Journey SMS Activity but has not been received

As the title suggests I have a journey which sends an SMS message to a subscriber. The activity will Subscribe them to the KEYWORD used. A test subscriber has gone through my journey but has not ...
Deployment Failure's user avatar