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Questions tagged [mobilestudio]

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NEXT Keyword not working

I have created two SMS messages in Mobile Studio, I have sent out SMS1 which has a NEXT KEYWORD configured, my second SMS, (lets call it SMS2) is setup as a Response SMS, so it triggers when the NEXT ...
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Does AMPScript code count towards character length in Mobile Studio SMS?

I have an SMS message which contains AMPScript which pushes the messages length past 160 character length. MC warns me that this will use more than one message (and will be billed as such). Is this ...
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Can I migrate preference data for Mobile Push?

Is it possible to migrate push consent (opted in/out) from an external system into Mobile Push? As this maybe go down to device level how would this be imported/stored in Marketing Cloud
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Mobile Studio : Multiple From Names for the same long/short code within the Business Unit

I know it is possible to assign different From Names for the same long/short code in different business units. https://help.salesforce.com/articleView?id=...
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SMS send through Journey SMS Activity but has not been received

As the title suggests I have a journey which sends an SMS message to a subscriber. The activity will Subscribe them to the KEYWORD used. A test subscriber has gone through my journey but has not ...