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Questions tagged [sendsmsactivity]

The tag has no usage guidance.

0
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0answers
13 views

SMS send through Journey SMS Activity but has not been received

As the title suggests I have a journey which sends an SMS message to a subscriber. The activity will Subscribe them to the KEYWORD used. A test subscriber has gone through my journey but has not ...
0
votes
1answer
15 views

sending sms/email to user and performing actions in salesforce based on email response

For an upcoming project module, there is a requirement to send SMS and Email to user. Later based on the Email response, further process to be carried out. I am aware about sending email thing but ...
3
votes
1answer
42 views

Journey Builder SMS Send Opt In Behavior

In Journey Builder you can send SMS activities to Subscribers, dependant "Delivery Options" you can decide which users get the SMS. In my journey I have selected the later option (Subscribe all ...
1
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0answers
25 views

Journey Builder SMS “object reference not set to an instance of an object” [duplicate]

I have an issue with SMS sending from journey builder where the history shows "Failed - object reference not set to an instance of an object" for the SMS send activity for all contacts and they don't ...
2
votes
2answers
116 views

How to difference between short code and long code?

Is there any way to check the code is Short Code or long Code in the Mobile Connect? what are the merits and demerits of both code? I found a few articles but they where confused me more.
2
votes
1answer
63 views

Re-Subscribing the user for the Mobile Connect

Right now the user has opted out by sending the "STOP" keyword to the Long code. If that user wants to re-subscribe again then what are the possible ways to re-subscribe in Mobile Connect? I found ...
0
votes
1answer
58 views

Check the SMS delivery status in journey builder?

I want to check the SMS delivery status in journey builder to take further action based on the status. Is there any way to check delivery status in the journey itself?
0
votes
1answer
64 views

Sending SMS tracking data to the connected Sales cloud?

I have captured all tracking data from the "_smsmessagetracking" into the DE. Now I want to update object wherein sales cloud org with the respective tracking details like SMS delivery status, ...
0
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1answer
43 views

Triggered Send does not send SMS from RST API even if response is success

I am trying to send SMS from postman using REST API, and I am getting successful reponse but I am not getting actual SMS. Following are the request and responses: Request: { "Subscribers": [ ...
0
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1answer
116 views

How to use keyword while sending an sms in mobile connect?

My marketing cloud org has around 30 business unit and i am new to this org. We have one short code for county US and it is showing 30 of 30 keywords used. Whenever i am initiating a sms send, i am ...
1
vote
1answer
220 views

Can we Throttle SMS Sends in Marketing Cloud?

Is it possible to throttle SMS sends in marketing cloud? We would like to have the ability to specify how many sms can be send from Marketing Cloud within an hour. If the threshold is hit, then sms ...
0
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2answers
804 views

How to use mobile connect SMS in Journey Builder?

i have created a send able DE with mobile number and i am using same DE as a entry source in the Journey builder, created Outbound SMS with personalization. In Journey builder i have configured the ...
1
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1answer
657 views

Connect to external API to send SMS [closed]

Is there any way to connect external API to send SMS from Salesforce Marketing Cloud?
0
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2answers
239 views

Configuring Send SMS activity in journey builder

The documentation for mobile connect in journey builder has the following two points: Ensure the MobileConnect Demographic data extension contains the contact data used to personalize any ...