Questions tagged [subscriber]

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1answer
66 views

deseo poder recuperar y actualizar los campos de _EnterpriseAttributes de un suscriptor en AMPSCRIPT, ya que no conozco mas lenguajes

(Title Translation via Google Translate: I want to be able to retrieve and update _EnterpriseAttributes fields from a subscriber) deseo poder recuperar y actualizar los campos de _EnterpriseAttributes ...
0
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1answer
31 views

In Aura Components, is it possible to subscribe and unsubscribe to message channels?

Currently I'm playing around with the Lightning Message Service. I've noticed tha online tutorials for using LMS with both VisualForce and Lightning Web Components demonstrate publish, subscribe, and ...
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1answer
14 views

Use subscriber attributes in automation studio with SSJS

I want to save the subscriber from a DE in a new DE, who have birthday today. The birth date ist not saved in in the DE, so I want to use it from the profile center. var newsletterDE = DataExtension....
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1answer
24 views

Cloudpages rules for displaying smart capture form

I'm looking for a way to build a rule inside of a cloudpage saying...if a subscriber filled out any smart capture form previously, then that subscriber will no longer see any forms/will not be ...
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0answers
27 views

Salesforce to Salesforce - Get Notification of Updated Knowledge Articles

I am trying to send notifications of the article name and id of an article that changed in one salesforce environment to another salesforce environment. The purpose of sending the notification it to ...
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0answers
16 views

Why does SFMC Subscriber History Show Test Sends?

When I am looking at "Subscriber History" in Marketing Cloud I can see the test sends that I sent using the preview and test feature. If it was a test send why is it appearing under "Subscriber ...
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0answers
26 views

Impact of Subscriber status NULL

I have some email addresses with status "null" in the All Subscriber list. Can emails be delivered on this status? I ask because I have a gap and I wonder why I have so few sendings and I have noticed ...
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1answer
37 views

SFMC - Transactional Messaging API - Subscriber status

We would like to send an order confirmation to anyone who makes a purchase. Even if that user does not have an active status because of a bounce in an earlier mail. Does the Transactional Messaging ...
0
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1answer
28 views

How to add values of column from data extension to profile attributes in all subscribers

I have performed following steps 1. Connected Salesforce CRM to marketing cloud. 2. Created one Salesforce data extension named"test_DE" from Salesforce synchronise contact data extension using ...
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0answers
13 views

Downloading Debug Logs in Subscriber Org

Recently my team was given access to a customer's org to investigate an issue. We were able to log into the subscriber's org with using the LMA. We were able to see the debug logs inside our package ...
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0answers
10 views

Managing preferences for multiple unique subscribers with the same e-mail address

This is in reference to the SFMC function of Dedupe subscribers. A previous post says "that SFMC de-dupes by Email Address, not Subscriber Key. So if you have the same email address with multiple ...
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1answer
25 views

Salesforce Marketing Cloud Unsubs

If person A's email address is marked as a hard bounce and is captured in all subs, Nothing is updated in CRM. But if person A updates his email address through a custom subscription center which is ...
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0answers
16 views

Is there any limit in creating fields in Profile managent

I want to display about 250 fields in the All Subscribers list. So is it possible to do that or is there any restriction on the number that can be displayed.
0
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1answer
37 views

Create an automation to update Test accounts Status from “Unsubscribed” to “Active” [closed]

I am sure this is a thing, but we have a group of "test" email accounts that our QA group regularly tests. Of course the unsubscribe is one of those things they test, and often we have to reset the ...
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1answer
29 views

How to Update _Subscribers DE with Records from Email Send Data Extensions

I recently setup the following: Created an Email SendLog using Template Added 3 unique customer identifiers to the Email SendLog Added BusinessUnitID and the same 3 unique customer identifiers in ...
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1answer
78 views

Query to find all the subscribers from a child business unit who joined during a specific time frame

I am trying to query all the subscriber from a child business unit who joined during a specific time frame. Here's my SQL below Select s.SubscriberKey, s.EmailAddress, s.DateJoined ...
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2answers
56 views

Query to find date of subscriber's latest email

I'm trying to build a series of queries to keep a definitive list of all subscribers, along with the date of their latest email from us. I've almost got it working but not quite. The sequence is as ...
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0answers
36 views

Cannot get subscribers from publication (AMPScript) - Custom Preference Center

I am trying to make a custom preference center, where users can see a list of all publication lists in the business unit they belong to and then choose to subscribe/unsubscribe to such lists. What I ...
0
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1answer
50 views

Combination of two fields as a unique key in all_subscriber list

we have a subscriber key as a unique key in the all subscriber list. I want the combination of the two fields as the unique field in the all_subscribers list. Say (SubscribeKey + EmailAddress) as a ...
2
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1answer
40 views

How are Subscriber ID's handled with the Contact Deletion feature?

In SFMC, each subscriber is assigned by the system a unique ID called the Subscriber ID. I've never really paid much attention to this field, but with the GA360 integration this field becomes the ...
0
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1answer
55 views

How to allow resubscription in marketing cloud

I have created a custom one-click unsubscribe page, through which a user can unsubscribe from the campaign.Is there any way that we can allow re-subscription of that user. Or what are the re-...
0
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1answer
52 views

Querying when a value changed in a DE

I'm attempting to query when a value changed in a particular data e.g. when the email address for subscriber 12345 was changed, if ever. Is there a way to query this information?
1
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1answer
28 views

Do report subscriptions contribute to email limits?

So I have a group of users (around 20 users at least) for which I wish to subscribe the reports as a System Administrator in lightning experience. It is required that only the admin can subscribe and ...
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2answers
42 views

Trace how Subscriber email is being changed?

Doing some audits I have noticed there are some Subscribers that have their email address changed to some internal email address (company addresses usually used for testing). We can't figure out why ...
1
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1answer
46 views

Lightning Web Component PubSub Only Works for Admin in Community Preview

Below is my publisher. It's nested in an Aura component, which is itself on a community page: import {LightningElement, wire, track, api} from 'lwc'; import { CurrentPageReference } from 'lightning/...
3
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0answers
143 views

Platform Event Trigger won't execute in subscriber org but in scratch org

In my Managed Package, I have a trigger for the Platform event Notification__e. The publish behavior is Publish Immediately. When I publish an event via Workbench or Developer console in one of the ...
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2answers
84 views

Various Categories of Subscribers in Marketing Cloud

Can anyone explain My Lists, My groups, Publication Lists, Suppression Lists in Subscribers of Marketing Cloud?
2
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0answers
33 views

Run ISV Hammer on Package Versions and Subscriber Orgs

We are trying to run ISV Hammer tests with our new package version against subscriber org based on a new feature available in Winter 20 (https://releasenotes.docs.salesforce.com/en-us/winter20/release-...
1
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1answer
183 views

Unsubscribing only from publication list not all subscribers

So my unsub page is located at the parent BU and we unsubscribe based on child BU's. We have a specific child BU that will be implementing publication lists so im trying to unsubscribe from the child'...
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0answers
17 views

Connect unsubscribes from custom preference centre to all subscribers in marketing cloud?

How do we go about reflecting the subscriber status that is recorded within our sales cloud data from a custom preference centre to our all subscribers list in marketing cloud? I understand this can ...
0
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1answer
46 views

Find out how many emails were send to a Subscriber Key from all the child BU on a daily Basis

We want to create a suppression list for marketing communication. As part of which We want to find out if any Subscriber Key has received any email from any of the Child BUs in our org. Is it possible ...
1
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1answer
180 views

Why is a Custom Preference Center required for Multi-Org Accounts?

One of my clients has a Multi-Org account and I am trying to explain why they need a custom Preference Center. I checked the documentation: https://help.salesforce.com/articleView?id=...
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1answer
22 views

Which object shows “Chatter Following” data?

I'm trying to import chatter data into an org. As part of that, I'm trying to import data on which users are following which users. Which object shows that relationship? I'm looking for API names if ...
1
vote
1answer
122 views

Contact in sendable Data extension not sent to

I have a sendable data extension, that is coming from a salesforce report. There are contacts in the extension with email addresses. The Lead ID is mapped to the Subscriber Key. It is NOT a ...
1
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1answer
185 views

Import Contacts Error - “RestrictedContactStatus” ERROR

We have an automation that daily imports email contacts from salesforce (from the synchronized Contact_Salesforce table) into marketing cloud's 'All Subscribers' list. The issue is that some contacts ...
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0answers
10 views

Unable to Subscribe to Report for one of my Users

I created a report for my Management level users, and they wanted me to add another user. I had no problems adding the management users, but when I went to add the ancillary user, I got this error. I'...
1
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0answers
47 views

How can I use Salesforce SOAP APIs to pull the org name for an org subscribing to my managed package?

Background: I threw together a quick script to pull AppAnalytics logs from my LMA programmatically via python. This part is working just fine. I am including my script here in case it helps someone ...
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0answers
25 views

Marketing Cloud - Subscriber Filter Schedule

I have 2 BU and 1 parent BU. In the parent BU, all Subscribers can be viewed. For each of the child BUs, I would like only respective Subscribers to be accessible. For this - I am using Subscriber ...
0
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0answers
8 views

Global Report NO LONGER Global

I created a Global Report for all my users that was working just fine. In the last couple weeks, two of my users stopped getting the report. I went to log in as one of them to find out why they ...
0
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2answers
176 views

How to Delete Subscribers From All Subscribers list

In my account have 1 million subscribers are available, i want to delete ALL Subscribers, From Email > subscribers > all subscribers (here i have 1 million) subscribers how to delete all subscribers.
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0answers
88 views

FuelSDK C# API Permission Failed

Currently using the latest FuelSDK from Nuget. Creating the client as such: var parameters = new NameValueCollection { { "clientId", ...
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0answers
11 views

update dashboard every one hour

How can we update dashboard every one hour? I tried to update it from subscribe button, but normal subscribe makes it possible to update dashboard automatically only one time in one day. I wanna ...
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2answers
326 views

How to delete All contact under contact builder in marketing cloud?

We have bulk contact approx 1 million and we want to delete these all contacts from the marketing cloud so how we can delete these contacts from marketing cloud?
1
vote
1answer
30 views

Is there a way to track the amount of Opens of a specific email from specific contacts?

I am trying to measure how many times did each subscriber opened a particular email. I find metric for Opens vs Unique Opens, but for all the subscribers targeted, and not for each subscriber ...
1
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0answers
25 views

Can I improve this Custom Subscription Center that uses lists?

We have 3 subscription lists called: promotions, newsletter and pharmaceutical advice. As our client doesn't like the standard preference center, he asked us to custom-built it. So far the ...
0
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1answer
152 views

How can I see to which records I am subscribed to unfollow them?

How can I see to which records I am subscribed to unfollow them on the standard Salesforce user interface? When I try to follow some record I receive this error but I don't understand how can I ...
1
vote
1answer
129 views

Journey Builder Custom Entry Event - Send to All Subscribers

I have been told by Marketing Cloud that my custom Entry Event is not sending contacts entered thru event trigger via POST /interaction/v1/events to the All Subscribers List. While I am awaiting ...
1
vote
1answer
166 views

Marketing Cloud SOAP API Get Subscriber Specific Email Metrics

I'm currently working with the Marketing Cloud SOAP API to retrieve email metrics sent from the Journey Builder. I am able to do this, but it appears that the metrics I receive are related to the sum ...
0
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1answer
50 views

Update Subscriber attribute at the send time

I already discussed this with support and it seems that it is not possible to update custom Subscriber attribute when sending to a data extension. For example: Subscriber attribute = "favorite ...
0
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1answer
55 views

New subscriber are not entering in Journey

I have a live journey: when journey started there were 12 subscriber in DE. There is 7 days wait activity. All 12 Subscriber have received 1st email and now are in Wait Activity. Now 2 more ...