Stack Exchange Network

Stack Exchange network consists of 175 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers.

Visit Stack Exchange

Questions tagged [subscriber]

The tag has no usage guidance.

0
votes
1answer
24 views

Identify users device

Is it possible to identify the device which is using each subscriber and store that info as a variable with a value, and after use that value to do something like the example below? %%[set @...
2
votes
0answers
22 views

Re-Subscribing the user for the Mobile Connect

Right now the user has opted out by sending the "STOP" keyword to the Long code. If that user wants to re-subscribe again then what are the possible ways to re-subscribe in Mobile Connect? I found ...
0
votes
0answers
41 views

How to Create a List (via APIs) from a Large CSV in Marketing Cloud

I wrote some code to interact with Marketing Cloud's SOAP API to create a List and populate Subscribers by importing a CSV file. The code works fine for CSVs up to a couple of thousand records. I ...
2
votes
1answer
62 views

Delete all records in All Subscribers List at once

We're doing some data cleanup here and need to delete all records from the All Subscribers List. I've seen several suggestions regarding exporting all the records from All Subscribers to a CSV, then ...
1
vote
1answer
36 views

Removing Subscriber from Suppression list

Im trying to remove a subscriber from a suppression list, but when i execute the code, i get the status code as "OK" but the subscriber is not getting removed from the suppression list. Any idea what ...
0
votes
1answer
43 views

Fail to update Email Address in All Subscribers via Import Activity

We need to update the email address of users in All Subscribers, so we used the following aproach: Populate a DE with the users to update, saving Subscriber Key and new email address. Export the DE ...
0
votes
1answer
21 views

Is there any way to output SOAP Envelope when using Python Fuel-SDK?

Would anyone know if there is a way to output the SOAP Envelope that is generated when using the Pythin Fuel-SDK, e.g. the SOAP envelope when making the below call: getSub = ET_Client.ET_Subscriber() ...
0
votes
2answers
51 views

Retrieve the subscribers from each business unit

Starting from the All Subscribers list of the parent business unit, I'm trying to know which subscribers are being part of each child business unit. As it is not defined any Subscriber Filter, how ...
0
votes
1answer
69 views

Update Subscriber Status Marketing Cloud SOAP API - OverallStatus Error

I'm trying to update a Subscriber status that belongs to a list to "Unsubscribed" value, even for this or other calls (Except get List subscribers) I'm getting the Overall Status as "Error". Here's ...
0
votes
1answer
24 views

Query Deleted Subscriber in All Subscriber List In MC

Is there a way to query MC to identify if a subscriber was deleted from the All subscriber list at any point in time? Thanks
2
votes
2answers
129 views

How to clear/delete published Platform event from EventBus after sometime?

I'm publishing Platform Events using APEX Code EventBus.publish method and consuming the events in backend Java app using EventListener. Problem All the published events remains in EventBus and ...
1
vote
1answer
58 views

Add as Subscriber + Update Data Extension

I would like to use both Web Collect and DEManager at the same time. All my leads currently come in via DEManager so I can kick off a journey. When the journey sends an email, these contacts are ...
3
votes
1answer
101 views

Unsubscribe/Resubscribe links are not working in salesforce

Marketing Cloud Unsubscribe/Resubscribe links which are part of the marketing cloud managed package is not working in the salesforce contact page. We know these link will unsubscribe in Marketing ...
0
votes
1answer
39 views

Journey Builder re-entry

I just want to clarify the following: we are trying to create the journey which lasts exactly one month (1.11.18-30.11.18) which means basically 5 emails. We want to send an email to our subscribers ...
0
votes
1answer
40 views

best way to get business unit wise subscribers list

Please suggest if there is any way to get subscribers list business unit wise without actually going to each BU as we have over 50 BU.
3
votes
0answers
49 views

Is it possible for Salesforce Platform Events to cross orgs intentionally? [duplicate]

Let's say, for whatever reason(s) I have two orgs (maybe not me personally, but two businesses doing business together). Let's say org A publishes a Customer_Event__e (for whatever reasons). Would ...
0
votes
1answer
108 views

de duplicate if you have the same email address with multiple Subscriber keys

I have a general question on journey builder and Email sends. If we have e,g, a publication list where we have subscribers email address with multiple Subscriber keys. I understand that Journey ...
1
vote
0answers
64 views

Control Group inside Marketing Cloud

I need to create a control group inside Marketing Cloud. A control group would be a subgroup of a data extension to whom I would not send campaign information. Example: If I had a DE with 500 campaign ...
1
vote
1answer
36 views

Display subscription in email

I want to pull a subscriber's list of subscriptions into a re-engagement email sent via Marketing Cloud. e.g. Hi You are subscribed to: xx xx xx How do I pull this information through into the ...
1
vote
1answer
99 views

Setting up a double opt-in without using any Subscriber List features (publication list, etc.) and just data extension - possible?

Is there a way to set up a double opt-in without the usage of Subscriber List/Publication List? Instead of the method of linking the Data Extension to the publication list, is there a way to ...
1
vote
1answer
42 views

Get a value from Array output

Using the below property I'm able to get Subscriber Properties. var results = Subscriber.Retrieve({Property:"SubscriberKey",SimpleOperator:"equals",Value:Sk}); The results output is an array. How ...
0
votes
0answers
23 views

Debug logs in Managed Package - not working in FutureHandler only

So we have a managed packaged. We have logged in as a subcriber and can view the debug logs. In the same apex class in the same managed package it launches a futurehandler to do an API callout. For ...
0
votes
1answer
182 views

Marketing Cloud - Contacts vs Subscribers, and limits of

I'm working on a Marketing Cloud implementation and am confused around the limit of Contacts associated with the customer's edition of Marketing Cloud. The customer's "Contact" limit is 75,000. Does ...
3
votes
1answer
204 views

Subscriber Key and Contact Key

My scenario is :- I have a person account(Member) stored in data extension with ContactId as the Subscriber key. I have another data extension(Product Interest DE) that stores the products that every ...
2
votes
0answers
20 views

Exit customer from welcome Journey - After click/subscribe

I am trying to launch a welcome series with the intent to get the subscriber to fill out their profile. I am using Journey builder to do it. I want to exit the Jounrey when the subscriber visits the ...
1
vote
1answer
201 views

Triggered Send Subscriber Relationship Issue

Is anybody able to confirm when you setup a Triggered Send Data Extension Template, it gives you the option to select a subscriber send relationship as your subscriber key, but in my case when I ...
1
vote
2answers
198 views

Remove subscriber(s) from list via script

I'm pretty new at SSJS, but I'm trying to run a script in automation studio that removes a subscriber from a list via the unsubscribe function (see: https://developer.salesforce.com/docs/atlas.en-us....
0
votes
1answer
264 views

SFMC user not added to All Subscriber List

my expecttaion was once i sended an email to a new subscriber he gets automatically added to the all Subscriber list. Emails are received. I now sended emails to new subscriber with Subscriber KEy ...
0
votes
1answer
23 views

Appending subscriptions with another list

I have a subscription data extension that manages a number of categories of subscriptions, for a given subscriber. Something happened where their subscription status (boolean) for certain ...
0
votes
0answers
24 views

Data Import not importing full amount - only existing susbcribers

We get files placed on our FTP to use as data extensions for email campaigns. I have a custom automation with 4 steps (using a combination of query activities, ampscript and SSJS): Import File to ...
0
votes
1answer
57 views

Marketing Cloud - Contact Delete - does SFMC remember?

In January my company had a subscriber purge by getting rid of lots of subscribers we no longer email/unsubscribed long ago. Most of our data is held primarily in a SAS platform and we receive ...
2
votes
1answer
134 views

Custom Preference Page - External Key (Generate it / Retrieve preferences)

I need to make a Custom Preference Page (for the Cloud Marketing). I know that on the Standard Preference Page you use the "QS" value in the URL, and that it is used to fetch the Preferences from the ...
1
vote
1answer
304 views

Delete All Subscriber and Upload Lists again

everybody, in the last weeks we have defined addresses from the All Subscriber List that we want to keep and a number of 400k that we would delete. The users we want to keep are divided into 4 ...
2
votes
3answers
280 views

Subscriber status using REST API

Is there a way to retrieve the Susbcriber status using REST API, we could only achive this by 'embeding' a SOAP call in a rest request.
2
votes
1answer
296 views

API Permission Failed (7) when activating a Subscriber

I am trying to re-activate a subscriber, who I have previously unsubscribed using LogUnsubEvent from the 'All Subscribers' list. To do this I am trying to update the Subscriber's Status field, using ...
1
vote
1answer
108 views

Multiple email addresses to one persona

We are building a data model in marketing cloud where one individual could have multiple email addresses. I have referenced the link below but wanted to know if anyone has implemented this type of ...
0
votes
1answer
37 views

How to access subscriber Org static resource from Managed Package?

We have below line in a VisualForce page. <apex:image id="theImage" value="{!$Resource[customLogo]}" /> CustomLogo is read from Custom settings (Name of the static resource). This works ...
0
votes
1answer
93 views

Platform Events- Length of time an event is published for?

When you publish a Platform Event, how long does it stay published for? I know the subscribers can enter into a state of idle or expire if they are not sure for a certain length of time. Is there ...
2
votes
2answers
333 views

Need some clarification on Marketing Cloud and journey builder subscription status behaviour

I'm struggling to find some clear and concrete info on the following scenarios. If someone can confirm each for me, that would be much appreciated. (*See bottom for some notes). Thanks! This is in ...
0
votes
1answer
294 views

Activate a Subscriber from Server Side Javascript

Is there a way to Activate a subscriber using Server Side Javascript or Ampscript. I am able to Unsubscribe an Active subscriber but not able to Activate an Unsubscribe subscriber in SFMC. Is there a ...
1
vote
1answer
108 views

Merging subscriberkeys and records

We are facing a issue, where we want to be able to merge records for 2 or more subscriber keys. We know that this is not a standard functionality, so how should we best approach this? The key element ...
2
votes
1answer
228 views

Unsubscribe from a BU level, not enteprise level

How can I make this work? SET @subscriber = CreateObject('Subscriber') SetObjectProperty(@subscriber,'EmailAddress', EMAIL_ADDRESS) SetObjectProperty(@subscriber,'SubscriberKey', EMAIL_ADDRESS) ...
-1
votes
0answers
13 views

Identifying subscribers in my Analytics Dashboard

I'm trying to see Identified subscribers in my Analytcs Dashboard, but unfortunately my knowledge about codes is very limited. Please see the image... So I would like to ask two questions: 1 - What ...
0
votes
1answer
129 views

Retrieve All Subscriber where Add Method is 'Import'

I would like to retrieve All Subscriber from a List where the Add Method is 'Import'. I tryed do a query like this: SELECT * FROM _ListSubscribers WHERE ListID = 2677 AND addMethod = 'Import' But ...
0
votes
1answer
172 views

Managed Package: How to make picklist options not editable and not delitable by subscriber

We have a bunch of picklist fields in our managed package. And some of those options are hardcoded inside Apex classes, e.g. if Status__c = 'Active' etc. My concern is that after package ...
4
votes
0answers
35 views

Managed Package: Prevent Push Upgrade but from subscriber's org side

Looking for a way to block push upgrade (prevent from happening) but from the subscriber's org side, i.e. let client manage package version manually. As a package provider when we are pushing ...
0
votes
1answer
440 views

_subscribers and All subscribers list [closed]

I can find new records that are inserted in the _subscribers table but do not find the same subscribers in the All subscribers when I search for them using email address. How is that scenario possible....
0
votes
1answer
206 views

All Subscribers list - How are they updated?

I always was under the impression that we can use column names as %%Column name%% inside an AMP script, if the column is part of the data extension(containing subscriber key) we have chosen as target ...
0
votes
1answer
97 views

Did not open any of any email in the last 6 months - 30 min , Query Failed - TimeOut

Query: SELECT s.SubscriberKey ,s.SubscriberID , s.JobId , s.EventDate AS 'Sent Date' ,sub.EmailAddress ,s.OYBAccountID As 'AccountID' ,'False' AS Not_Opened FROM _sent s INNER JOIN _Subscribers ...
0
votes
1answer
119 views

Does the parent business unit subscriber preference supersede child business unit?

If I have a parent and child Business Unit and set my child BU has "Subscribers will be unsubscribed from this business unit only" set. If the Subscriber exists in the parent BU, does the parent BU ...